Transport Support Volunteer Roles in Birmingham

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

What can you expect to be doing?

• Supporting and encouraging a team of fundraising volunteers in the Horsham and district area
• Planning fundraising events and activities with your team
• Allocating tasks before and during fundraising events
• Keeping financial records from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• This is a flexible role. The amount of time you offer can work to your availability and convenience.
• You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
• We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Great people skills and the ability to bring out the best in others
• Excellent organisational skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Fine-tuned communication skills and a passion for engaging with people within your local community
• Basic IT skills to use Cats Protection systems - training and support can be provided
• Committee volunteers need to be aged 18+

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help our feline friends. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

What can you expect to be doing?

• Planning fundraising events and activities like cake sales, quiz nights and barn dances in Mid-Kent
• Providing the treasurer with information on funds raised from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• This is a flexible role. The amount of time you offer can work to your availability and convenience.
• There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
• You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
• We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds through events. You will also meet new people, make new friends and be part of a dedicated group of volunteers.

We’re looking for someone with

• Good organisational skills
• Strong interpersonal skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Knowledge of your local community

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help our feline friends. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

What can you expect to be doing?

• Planning fundraising events and activities like cake sales, quiz nights and barn dances in Mid-Sussex RH15, RH16, RH17, BN6, BN45.
• Providing the treasurer with information on funds raised from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• This is a flexible role. The amount of time you offer can work to your availability and convenience.
• There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
• You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
• We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds through events. You will also meet new people, make new friends and be part of a dedicated group of volunteers.

We’re looking for someone with

• Good organisational skills
• Strong interpersonal skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Knowledge of your local community

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Are you passionate about helping others and making a difference in your community? 

We're seeking dedicated Volunteer Home Library Drivers to bring the joy of reading to those who can't reach the library due to disability, illness, frailty, or caregiving responsibilities.

Join us as a Home Library volunteer driver, and together we can help even more people experience the joy and benefits of reading!

The Benefits of Reading: 

Reading is more than just a pastime—it’s a lifeline. It offers countless benefits, including:

• Mental Stimulation: Reading keeps the brain active, reducing the risk of cognitive decline.

• Emotional Well-being: Books can provide comfort, reduce stress, and improve mental health.

• Lifelong Learning: Reading helps individuals learn new things, keeping them engaged and curious.

• Social Connection: Sharing stories and discussing books can combat loneliness and build connections.

Unfortunately, many people in our community can't access these benefits due to physical limitations. 

That’s where you come in. As a Volunteer Home Library Driver, you’ll be directly supporting those who rely on these resources to maintain their quality of life.

What You’ll Do:

• Pick Up & Deliver: Collect library materials from a designated library and safely deliver them to clients’ homes.

• Regular Routes: Follow a 4-6 weekly rota, building familiarity with your route and the individuals you support.

• Support the Vulnerable: If you notice a client in need of additional help, you'll inform our Coordinator for further assessment.

About You

You will need: 

• Qualified driver status with a full, current UK driving license (maximum 6 penalty points) and access to own car. Mileage expenses covered.

• A friendly, approachable and positive attitude

• To be reliable, punctual and have the ability to work unsupervised and as part of a team

What We Offer:

Experience & Fulfilment: Gain practical experience and a sense of fulfilment in volunteering for a trusted charity with over 80 years’ experience.

Social Connection: Meet like-minded volunteers and join our welcoming team.

Flexible Hours: Volunteer 1 day per week (hours to be agreed) for a minimum of 3 months.

Diversity & Inclusion: At our organisation, we strive diligently to foster an environment of diversity and inclusion. We firmly believe in embracing individuals from all walks of life and encourage all to bring their authentic selves to work every day.

Expenses Covered: We reimburse your travel costs (fuel, parking) so your volunteering is cost-free.

What Our Volunteers Say:

"Now that I am retired, volunteering gives me a purpose. I feel I can serve my community and make a difference to local people in difficulty. I learn a lot, use my skills, and discover new ones every day."- Volunteer

"I was a Doctor before I retired, and volunteering here is just as rewarding as working in a hospital. The work is fulfilling, and the team is fantastic!"- Volunteer

Join Us Today!

No experience is necessary – full training provided. An enhanced DBS check is required, which we will arrange and pay for on your behalf.

We are doing rolling recruitment of Home Library Drivers, but we urgently need volunteers now—so don’t delay, apply ASAP! Help us bring the life-changing benefits of reading to those who need it most. 

Apply today to join our team and become a Volunteer Home Library Driver! Your time can make a world of difference.

Purpose of the Role:

To support patients transitioning from hospital to home, ensuring their discharge is safe, smooth, and successful. By providing practical assistance and emotional support, you will play a key role in helping individuals regain independence, prevent readmission, and access community resources.

Key Responsibilities:

• Assist with transport, helping patients travel safely from the hospital to their homes.

• Shopping for groceries or other essentials.

• Carrying out simple home safety checks to ensure the environment is suitable for recovery.

• Offer emotional support and reassurance during the transition period.

• Support patients for a minimum of 4 weeks (maximum 6 weeks) post-discharge, either in person (at their home or in the community) or over the phone.

• Help patients connect with local services, activities, and support networks to aid recovery and prevent isolation.

• Encourage and support individuals to re-engage with their community, reducing the likelihood of hospital readmission.

• Guidance and training will be provided on using the Care For Me platform to assign patients, obtain details of patient support, record visits, and monitor attendance.

Skills and Qualities Needed:

• Empathy and the ability to build rapport with people from diverse backgrounds.

• Good communication skills and patience.

• Reliability and commitment to supporting individuals during a vulnerable time.

• Practical problem-solving skills to assist with day-to-day tasks.

• Understanding of confidentiality and safeguarding principles (this will be covered in training)

• Proficient use of the internet. 

• Access to email and a smartphone to use Care For Me. 

Time Commitment:

Flexible, depending on patient needs, with a minimum of 4 weeks (maximum 6 weeks) of support per individual. You might need to be available evenings and weekends.

What You’ll Gain:

• The opportunity to make a meaningful impact in someone’s recovery journey.

• Experience working in partnership with healthcare and community services.

• Training and ongoing support from Age UK Lambeth.

• The chance to develop new skills and connect with your local community. 

Training and Support Provided:

• Full training on hospital discharge processes, safeguarding, lone working and patient support.

• Ongoing support from the Hospital Discharge Community Support Coordinator and the Volunteer Coordinator.

Lived Experience Sight Loss Trustee - Focus Birmingham – Empowering Lives and Shaping the Future

Focus Birmingham’s (Focus) Trustees are all volunteers, playing an essential role in overseeing the charity’s activities in partnership with the Board of Trustees. The CEO and Senior Leadership Team (SLT) manage the day-to-day running of the charity, but it is the Board of Trustees that holds ultimate responsibility for ensuring the charity continues to grow and delivers on its vision.

The purpose of this trustee role is to bring a ‘lived experience’ perspective to help shape the future of our organisation. You will ensure our services reflect the diverse needs of the people we support and help us advance our mission of improving lives by creating opportunities for people with care and support needs. This role will help them feel empowered to live life to the full and unlock their potential.
 

Key Responsibilities

• Co-production Strategy: Ensure the development and implementation of a co-production strategy in collaboration with the Board and Senior Leadership Team that promotes meaningful involvement of the people we support in decision-making processes.

• Engagement and Participation: Ensure that the Board and Senior Leadership Team champion the active engagement of the people we support in all aspects of the organisation, including programme design, service development, and policy formulation.

• Advisory Groups: Support the Senior Leadership Team in establishing and maintaining advisory groups or panels made up of the people we support, their families, and carers, ensuring their voices are heard, and their perspectives are considered.

• Training and Capacity Building: Provide advice on the development of a learning and development strategy that equips staff and volunteers with the skills to provide person-centred care.

• Feedback Mechanisms: Work with the Board and Senior Leadership Team to implement effective feedback mechanisms, surveys, and evaluation tools to gather input from individuals with care and support needs on the charity’s activities.

• Advocacy: Advocate for the rights and autonomy of the people we support both within Focus Birmingham and in the wider community. Raise awareness of the importance of co-production.

• Policy and Governance: Review, provide advice, and contribute to the development of policies and governance structures that ensure the people we support have a genuine and influential role in the organisation.

• Collaboration and Teamwork: Collaborate with fellow Trustees, staff, and volunteers to embed co-production principles across the organisation. Provide guidance and mentorship to staff involved in co-production activities.

What Difference You Will Make and What You Will Achieve

This is an exciting opportunity to make a significant impact by ensuring that individuals with care and support needs are at the forefront of decision-making:

• Networking: Build connections with disability advocates, self-advocacy groups, and stakeholders.

• Professional Development: Gain valuable experience in not-for-profit governance and co-production practices.

• Personal Satisfaction: Contribute to a cause that empowers individuals with care and support needs, helping them exercise their agency and unlock their potential.

How to Apply

If you are committed to empowering individuals with care and support needs and promoting their active participation in shaping Focus Birmingham’s future, we invite you to apply for this trustee role. Your lived experience and expertise in co-production will be instrumental in helping us achieve our mission of improving lives by creating opportunities for people with care and support needs, so they can live life to the full and reach their full potential.

To apply, please submit a completed application form via CharityJob.

Additional details about the role can be found in the attached recruitment pack. If you require any reasonable adjustment to support your application for this role, please contact Focus Birmingham via the details in the recruitment pack.

Closing Date for Applications: 30th March 2025

Why we want you

We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

Our fosterers play a vital role by providing a temporary home for animals that are in the care of the RSPCA, either during rehabilitation or whilst they are waiting for a suitable permanent home to be found.

You could be fostering an animal for just a few weeks, or it could be a longer-term placement for several months or more.

What you will be doing

• Providing care and suitable housing in a safe environment for dog/s while they are in foster care in accordance with Society policies and guidelines
• Feeding, watering, exercising, providing enrichment and grooming dog/s (as appropriate)
• Keeping accurate records of expenditure on fostered animals, via receipts and completed expense forms
• Completing records/daily observations in relation to behaviour and health and liaising with your Foster Coordinator when needed
• For dogs ready for rehoming: raising awareness about animals in your care with the hope of rehoming them (including sharing images and videos with your local contact/team)
• For dogs' subject to an RSPCA case: using discretion (where needed) if the animal has specific needs or reasons for being in your care
• Transporting your foster dog for appointments, vet consultations, behaviour training etc

The skills you need

• Volunteers must be aged 18 or over
• Experience of caring for dogs is desirable
• Previous experience of fostering would be beneficial
• You will need a secure garden and plenty of time to spend with the dog/s
• Your family/household must be fully supportive
• If in rented accommodation, permission from the landlord must be obtained
• If you have existing dogs it is preferred that they be spayed/neutered (unless there are medical reasons why they can’t be), but this can be discussed on a case by case basis
• If you have existing dogs, multiple greets/bonding sessions between the dogs must take place

What's in it for you

• Meet like-minded people and get to know more about the work of the RSPCA
• Add an important animal welfare role to your CV
• A great induction and training relevant to your role
• Support from our local and national teams
• You’ll be making a huge difference to the welfare of animals

Disclaimer

Our voluntary roles are subject to an informal interview and introductory period. Before you can start volunteering you’ll need to complete our suite of eLearn training including a simple online Health & Safety assessment. 

Why we want you

We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

Our fosterers play a vital role by providing a temporary home for animals that are in the care of the RSPCA, either during rehabilitation or whilst they are waiting for a suitable permanent home to be found.

You could be fostering an animal for just a few weeks, or it could be a longer-term placement for several months or more.

What you will be doing

• Providing care and suitable housing in a safe environment for cats while they are in foster care in accordance with Society policies and guidelines
• Feeding, watering, providing enrichment and grooming cats (as appropriate)
• Keeping accurate records of expenditure on fostered animals, via receipts and completed expense forms
• Completing records/daily observations in relation to behaviour and health and liaising with your Foster Coordinator when needed
• For cats ready for rehoming: raising awareness about animals in your care with the hope of rehoming them (including sharing images and videos with your local contact/team)
• For cats' subject to an RSPCA case: using discretion (where needed) if the animal has specific needs or reasons for being in your care
• Offering a separate room to keep the cat/s in and your family/household must be fully supportive (and checked/confirmed that there are no cat allergies within the household)
• Transporting your foster cat for appointments, vet consultations, etc

The skills you need

• Volunteers must be aged 18 or over
• Previous experience of fostering would be beneficial, and experience caring for cats is essential
• If you have existing cats, it is preferred that they be spayed/neutered and vaccinated (unless there are medical reasons why they can't be), but this can be discussed on a case by case basis
• If in rented accommodation, permission from the landlord must be obtained

What's in it for you

• Meet like-minded people and get to know more about the work of the RSPCA
• Add an important animal welfare role to your CV
• A great induction and training relevant to your role
• Support from our local and national teams
• You’ll be making a huge difference to the welfare of animals

Disclaimer

Our voluntary roles are subject to an informal interview and introductory period. Before you can start volunteering you’ll need to complete our suite of eLearn training including a simple online Health & Safety assessment.

Join Children with Voices as a Volunteer PR and Marketing Manager! In this role, you'll drive our PR and marketing strategies to amplify our mission and enhance community visibility. You'll be responsible for crafting compelling messages, promoting programs and events, and engaging with media and the public. This role is perfect for a creative and proactive individual with PR and marketing experience, eager to make a real impact and contribute to our growth. Bring your skills and passion to help us spread our message far and wide!

This is a hybrid role, 20 hours per week, with two days in-office and the rest remote. Thursday & Friday:11 AM – 4:00 PM. 

Your responsibilities will include:

- Develop and implement comprehensive PR strategies to boost the organisation's reputation and visibility.

- Cultivate relationships with media outlets, journalists, and influencers to secure press coverage and interviews.

- Write captivating press releases, media pitches, and materials to convey key messages and announcements.

- Plan, execute, and evaluate marketing campaigns to promote events, programs, and fundraising initiatives.

- Coordinate with internal teams to ensure consistent messaging and branding across all marketing materials.

- Craft compelling content for press releases, blog posts, social media, newsletters, and other marketing collateral.

- Develop engaging visuals, videos, and graphics to support marketing campaigns and storytelling efforts.

- Oversee the organisation's digital marketing channels, including website, social media, email, and online advertising.

- Monitor performance metrics and analytics to measure the effectiveness of digital marketing efforts.

- Develop promotional strategies and materials to drive attendance and participation in organisational events and activities.

- Develop and enforce brand guidelines to maintain brand identity and reputation.

- Serve as the primary point of contact for media inquiries and interview requests.

Qualifications:

- Bachelor's degree in public relations, marketing, communications, or a related field (preferred).

- Proven experience in public relations, marketing, or communications, with a focus on non-profit organisations or social causes.

- Excellent written and verbal communication skills, with the ability to craft compelling narratives and messages.

Benefits:

- Opportunity to contribute to the growth and impact of a non-profit organisation.

- Gain valuable experience in PR, marketing, and communications in the non-profit sector.

- Develop and enhance skills in strategic planning, media relations, and brand management.

- Make a meaningful difference by raising awareness and support for important social causes.

At Children with Voices, we believe in the power of communication to change lives. Join us on this exciting journey! We cover transport costs and provide nourishing meals for our dedicated volunteers. Apply now to be part of our warm and welcoming family.

Together, let's make a positive impact!

Note: We are open to flexible / co-chairing arrangements. If you're interested in this option, please let us know in your application.

We’re passionate about making the countryside in Cambridgeshire and Peterborough a better place for everyone to enjoy. Our vibrant team of volunteers inspire people to care for the countryside and enjoy the benefits it brings wherever they live.

Volunteering with us is a fantastic way to help us champion environmental issues such as the climate emergency, renewable energy, biodiversity and sustainable transport.

With your support we can do even more! As chair of our board of trustees you’ll have an essential role in the development of our charity.

Our friendly team will provide you with training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership.

Why we want you

By volunteering with us you’ll be helping to find positive solutions for the issues facing the countryside and the environment. By applying your skills and experience you can make a real difference and be a central part of a friendly and passionate charity.

As chair you’ll provide leadership to our board of trustees and oversee the future direction and development of our charity. You’ll ensure the requirements of the constitution are met and that our governance complies with charity law and best practice.

We’re ideally looking for someone with leadership and charity board experience and a passion for environmental and countryside issues. Please look at our other opportunities to find one that’s right for you.

What you will be doing

• Providing strategic leadership to our charity and supporting fundraising, membership and engagement initiatives
• Ensuring our charity meets constitutional and governance requirements
• Ensuring the financial integrity and long-term sustainability of our charity
• Ensuring board and subgroup meetings and our AGM are held on a regular basis
• Building relationships and representing CPRE at community, council and partnership meetings
• Liaising with local CPREs, regional groups and national CPRE
• Supporting trustees and volunteers and identifying candidates for succession
• Safeguarding the good name and values of our charity
• Providing or arranging line management of any employees
• Advocating the work of CPRE through public speaking and media interviews
• Chairs also represent our charity by being the voting member at national CPRE

The skills you need

• A commitment to CPRE policies, brand, campaigns and initiatives
• Some previous experience in leadership, management and organisational development
• Good interpersonal skills with the ability to demonstrate diplomacy, impartiality, respect and confidentiality
• Previous experience of committee work- paid or voluntary
• Knowledge of environmental and countryside issues
• Knowledge of the charity sector including funding and governance
• Good written and verbal communication skills
• Experience of working with people from different backgrounds and abilities
• Be able to commit to volunteering regularly to suit your availability, including attendance at meetings
• We ask that all trustees are, or are willing to become, members of CPRE

What's in it for you

• Use your skills and experience to contribute to the success of our charity and make a positive difference to the countryside
• Meet like-minded people and enjoy being part of a team
• Enhance your CV by developing new skills and gaining valuable experience
• We’ll support you to develop in your volunteering role and provide you with relevant training
• We’ll give you a reference for your future work or volunteering
• Get involved with social events and workshops on a local and national level, including the annual CPRE conference
• The opportunity to attend CPRE's national online induction
• We provide out-of-pocket travel expenses

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.