Trust executive jobs in edinburgh, scotland
Customer Experience Director
Location: Remote
Salary: £94,671.46 per annum
Closing Date: 19 December 2025
We’re on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and you’re decisive, tenacious, collaborative, resilient and relentlessly passionate about great customer service – it could be you!
We’re looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of local housing management services including anti-social behaviour, tenancy and neighbourhood related services.
We know everyone’s on a journey these days, but we’re truly on one, evolving our operating model so that despite of our size and geography, we’re connected to our customers and communities and service delivery is responsive, easy, local and personal.
You’ll be a subject matter expert in housing management and will be responsible for making sure we’re winning for our customers by listening, and ensuring teams are equipped and empowered to deliver excellent services which meet current and emerging customer needs.
Through strong change and performance management, process review, systems and policy development you’ll continue to drive customer satisfaction, trust and efficiency, ensuring our homes and communities are safe and thriving places for our customers to live.
Through your leadership, you will develop a high performing, productive culture, with high levels of accountability, ownership and autonomy where colleagues are truly engaged, encouraged and supported to be their best, with our Customer Promise at the forefront.
We’ll be honest, this role will be hard work! We always want to do better so there’s a lot to do and within a really challenging operating environment. Undoubtedly there’ll be times where you’ll be frustrated and you’ll probably try things which don’t work but you’ll be joining a strong, collaborative team, where we’ve got each other, and you’ll be encouraged to try new things, and amongst the hard work you’ll laugh and have fun; you’ll never be bored, and no two days will be the same.
The teams you’ll lead are nationally dispersed. Where you live isn’t necessarily important – it’s your expertise, customer focus, values and leadership that matters
If this role sounds like a bit of you, you think we’re going to be a great fit, and you’re ready to grab the opportunity and make it your own, come and #discoverstonewater!
Please note: Final stage interviews to be held on 17th December at our Reading office.
Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 90,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association’s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.
We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply
If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
About the role
You will be home based and will need to travel in the UK, Eire, Europe and further afield as the role develops.
You will need some storage space available for Charity materials.
If you are self-driven, motivated, and want to help others achieve something amazing in support of Histiocytosis UK, we would love to hear from you.
You are likely to be in a similar role at another charity or have the right experience and transferable skills from another sector. You’ll be confident, enthusiastic, and an exceptional influencer with great customer care and communication skills.
There will be ample opportunity to shape the role, lead on specific projects and put your ideas into action.
The role will be mainly remote working so your experience and motivation will be key in this role so that we can achieve tangible results.
Who we need?
You will be an excellent communicator, face to face, online, phone or email. You know the importance of listening, and you are the sort of person that brings focus and calm to difficult situations. Prioritising your workload is second nature. Perhaps most importantly of all, you’re energised and driven by a passion for learning and making life better for those with a long term and/or serious illness.
A degree is not essential, but a communication and fundraising skills qualification is desirable. It is important that you have a high standard of writing, and that you are on good terms with your computer, particularly MS office, email and maybe even Mailchimp, Zoom, Sage Accounting, Spreadsheets etc.
The client requests no contact from agencies or media sales.
About Equality in Tourism
Women are the backbone of the tourism industry but suffer most from its lack of gender equality and destructive practices. We’re here to change that.
Our mission is to transform the lives of women in tourism by advocating for gender equality across the industry. We envision a just tourism industry that empowers women and girls, promotes diversity and inclusion, and contributes to the social, economic and environmental wellbeing of local communities.
There are four pillars to our work: awards, research, impact projects and training.
Purpose of the Role
You will support the Director and Board of Trustees with the day-to-day running of the charity,and help us grow a strong and diversified network of partners and funders.
Job Description
- You will be responsible for the smooth and efficient day-to-day operations of the charity ensuring that they align with the charity mission and values at all times;
- You will work closely with the Director and Chair to prioritise and implement the charity strategies;
- You will work closely with the Director and Board of Trustees to oversee and sometimes lead tasks or projects, ensuring deadlines and charity goals are met;
- You will proactively seek opportunities for partnerships and innovations to present to the Director and Board of Trustees and plan their implementation.
- You will build and maintain relationships with affiliated organisations (current and new) by regularly keeping in touch with them and suggesting opportunities for collaboration and events;
- You will proactively seek bid applications and funding opportunities for the charity, and lead on funding and grant applications;
- You will identify staff/volunteer gaps and oversee the recruitment process while carrying out due diligence checks (or check that this has been done);
- You will be responsible for a variety of administrative tasks, including managing the organisation of meetings; sharing of minutes and action plans; responding to general enquiries.
Person Specification
This role would suit a confident and organised individual with a managerial or operational background and a desire to champion gender equality and sustainable tourism.
We’re looking for someone who has…
- strong knowledge of gender equality and tourism;
- strategic thinking;
- confidence and proven ability to self-management;
- strong organisational skills, able to manage deadlines and keep a team organised;
- people-person skills;
- excellent communication skills;
- strong reporting skills and financial acumen;
- committed to gender equality and has enthusiasm towards our goal of creating a fairer, more sustainable tourism industry.
It’s a bonus if you have…
- a background in the charity sector;
- fundraising experience;
- project management experience.
Why Working With Equality in Tourism?
You’ll be joining a growing team of Tourism and Gender specialists and you’ll have the opportunity to influence the direction and reach of our charity and make a difference with your ideas.
How to Apply
If you’re interested in putting your leadership and organisational skills to use while creating a positive impact for women in tourism, we’d love to hear from you.
Please send us a CV and a one-page cover letter telling us about yourself and why working with Equality in Tourism is right for you (and for us).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: (UK) £49,884 (£62,355 FTE) plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).
The role:
We are recruiting for an inspirational, experienced and impactful leader to join Mary’s Meals International as our Director of Governance & Risk on a 12-month fixed term contract (30 hours per week).
As Director of Governance & Risk, you will work alongside our Chief People & Governance Officer and play an active role on both the People & Governance Leadership Team and the Global Leadership Council. You will provide strategic leadership across risk, legal, governance, security, support services and assurance, ensuring that the organisation operates with integrity, confidence, and compliance across all countries in which we work.
You will lead talented, multi-disciplinary teams across Risk, Security, Audit, Legal and Support Services, fostering a high-performance, collaborative culture and ensuring that every part of the organisation is equipped to manage risk and safeguard the people and communities we serve.
Key priorities:
- Lead our governance, risk, and assurance strategy to ensure all activity underpins organisational goals and supports Mary’s Meals’ mission.
- Embed a culture of risk awareness and compliance across the global network, enabling leaders and teams to make confident, values-driven decisions.
- Oversee legal, regulatory, and corporate governance frameworks, ensuring policies, procedures, and reporting systems are robust, up-to-date, and fit for purpose.
- Provide strategic oversight of security, crisis management, and insurance arrangements, keeping our people, assets, and operations safe.
- Support our Board and senior leadership teams, delivering clear advice and ensuring the highest standards of governance and due diligence.
- Lead, inspire, and develop high-performing teams, fostering engagement, empowerment, and continuous improvement across the directorate.
- Work in a highly collaborative way to understand organisational challenges and demonstrate impact.
We are looking for:
- Significant senior leadership experience in governance, risk, legal, or audit in an international context, ideally from an NGO or complex global organisation.
- Proven ability to operate effectively across culturally diverse, networked environments.
- Expertise in risk management is essential, but experience in legal frameworks, corporate governance, audit or security would be beneficial.
- Outstanding communication and influencing skills, with the ability to inspire confidence and trust at all levels of the organisation.
- A practical, solutions-focused approach combined with strategic vision and sound judgement.
- A track record of building, leading, and motivating multi-disciplinary teams in a collaborative, values-driven culture.
- A deep alignment with the mission and values of Mary’s Meals.
About us:
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 3 million children who today will receive Mary’s Meals.
We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Additional Information:
You will be required to register with the Protected Vulnerable Group Scheme or local equivalent before undertaking your role.
To apply:
If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please click below to send your CV and a short covering note (no more than 1 page) telling us why you are a great fit for this role and why you would like to work for Mary’s Meals International.
Closing date for applications is Sunday 14th December 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser - Home Counties
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 14th December 2025
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
We're seeking a Learning Support & Events Coordinator to join us at an exciting moment of growth and transformation.
You'll be the practical heartbeat of our training programmes — the person who ensures that students, tutors, and staff can focus on deep learning and meaningful connection, knowing that the details are being held with care.
Working closely with our Programme Development Lead, you'll coordinate the logistics that make our work possible: organising retreat venues and online gatherings, maintaining our digital learning hub, supporting tutors and students through transitions, and keeping our systems clear and current.
This role combines event logistics, learning administration, and day-to-day coordination. It's perfect for someone who finds satisfaction in bringing order and efficiency to a values-led organisation — someone who understands that attention to detail is itself an act of care.
What You'll Do
- Learning Support - Help prepare and maintain curriculum materials, upload resources to our online Hub, track progress across projects, and support students through enrolment and onboarding.
- Events & Venues - Organise venues, travel, and catering for residential retreats, ordination ceremonies, and training weekends. Coordinate online events and ensure smooth communication with all participants.
- Administration & Systems - Maintain shared calendars and project boards (Asana), schedule meetings, prepare agendas and notes, and ensure documentation is accurate, accessible, and properly stored.
- Team Communication - Liaise warmly and professionally with faculty, tutors, students, and external partners, supporting the flow of information across our dispersed team.
- Data & Compliance - Handle all information with care, following our Data Protection and Confidentiality policies with rigour and respect.
Please read the full job description and person specification before applying.
To Apply:
Please complete our online application form: https://lsec2025app.paperform.co/
Closing Date: midnight on 7 Decemmber 2025.
The client requests no contact from agencies or media sales.