Trust jobs in south bank, greater london
Location: Causton Street, London Diocesan House, Pimlico, London.
Contract: 35 hours per week, Full-time, 13 months Fixed Term Contract
Salary: £31,522 per year
Do you have a passion for organisational systems and high-quality governance? Are you looking for an opportunity to play a vital role in supporting the governance structures of a large and diverse diocese?
The London Diocesan Fund (LDF) is seeking a Governance Officer to play a key role within the Governance Team, supporting the Diocese of London in delivering effective oversight through its Synods, Committees, and Boards.
What You’ll Be Doing:
- Managing governance diaries and coordinating key meeting logistics.
- Preparing, proofing, and distributing papers for committees including Diocesan Synod, Diocesan Bishop’s Council, Audit and Risk Committee, and Diocesan Finance Committee.
- Maintaining accurate membership records and monitoring governance inboxes.
- Supporting GDPR and election processes and providing administrative support to the Head of Governance.
Who We’re Looking For:
Essential
- Strong organisational skills and high attention to detail.
- Proficiency in Microsoft 365 (including Word, Outlook, SharePoint, and Teams).
- High level of literacy and ability to proof-read formal documents.
- Experience juggling multiple priorities and tight deadlines.
- Excellent interpersonal skills and ability to work with stakeholders at all levels.
Desirable
- Experience in a governance or compliance-related role.
- Familiarity with election procedures or Church of England structures.
About the London Diocese Fund (LDF) and the Diocese of London
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.
The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.
Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Additional Information:
- (Enhanced DBS check required, if applicable)
- (Any occupational requirement, e.g., to be a practising Christian)
- (Flexible working options, if relevant)
Why Apply?
✔ Generous holiday entitlement (27 days + bank holidays + Christmas closure)
✔ Access to private medical insurance and Employee Assistance Programme
✔ Excellent pension scheme and training support
If you are excited about this opportunity and meet the criteria, we’d love to hear from you!
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
For more details, please see the full Job Description and Person Specification see the attachment.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Location: Causton Street, London Diocesan House, Pimlico, London.
Contract: 35 hours per week, Full-time, 13 months Fixed Term Contract
Salary: £50,600
DBS requirement: No DBS Required
Do you have a passion for impactful communications and strategic engagement? Are you looking for an opportunity to shape how the Church connects with diverse audiences across London?
The London Diocesan Fund (LDF) is seeking a Communications Lead to play a key role within the Strategy and Communications Team, supporting the Diocese of London in leading and delivering high-quality, effective internal and external communications.
What You’ll Be Doing:
• Leading the development and implementation of the Diocese’s internal and external communications strategies
• Managing digital content, campaigns, social media, and the diocesan website
• Overseeing media relations and crisis communications, working closely with our PR agency
• Supporting clergy and lay leaders to effectively communicate their mission and stories
• Line-managing the Communications Assistant and managing the communications budget
• Enhancing staff engagement and cross-departmental communications at the LDF
Who We’re Looking For:
Essential:
• Proven experience in a senior communications role, with responsibility for strategy and delivery
• Strong leadership skills, including experience managing teams or agencies
• Experience in digital marketing and website management
• Excellent written and verbal communication skills, including content development
• Ability to work with senior stakeholders, including clergy and senior staff
Desirable:
• Experience working in the charity, public or faith sector
• Experience in media relations and reputation management
• Competence in using analytics tools such as Google Analytics to drive engagement
• Knowledge of brand management and visual communications best practice
About the London Diocese Fund (LDF) and the Diocese of London
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.
The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.
Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Why Apply?
✔ Strategic leadership opportunity in a faith-based setting
✔ Be part of a collaborative and mission-driven team
✔ Shape how the Church of England in London engages its people and wider communities
If you are excited about this opportunity and meet the criteria, we’d love to hear from you!
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
Interviews
Interviews will be held week commencing 11 August 2025, in-person at our office in Pimlico.
For more details, please see the full Job Description and Person Specification see the attachement.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Young People's service in Ealing.
£28,808.00 per annum, working 40 hours per week.
Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London. We work with up to 12 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.
Our team delivers 24-hour trauma-informed and psychologically informed support. You'll play a key role in helping each young person shape their own support and service experience. Everyone receives a bespoke welcome pack and is encouraged to personalise their living space, helping them feel at home from day one.
We place a strong emphasis on participation and co-production. Young people are encouraged to make decisions about their care, engage in partnership meetings, and take part in activities that build skills and confidence - whether that's cooking, budgeting, managing medication, or accessing education and work opportunities.
As a Support Worker, you'll provide direct, day-to-day support to young people, helping them develop essential life skills, manage their mental health, and build independence. You'll assist with practical tasks such as meal preparation, budgeting, attending appointments, and maintaining a healthy routine. You will encourage participation in social, vocational and community activities, and help young people feel comfortable and confident in their environment.
* Build supportive, trusting relationships with young people and help create a positive, welcoming atmosphere.
* Work proactively with other members of the team to manage the service caseload and carry out necessary administrative tasks.
* Conduct keywork sessions as required, using creative and engaging approaches to help young people achieve their Support Plan goals.
* Work collaboratively with young people to assess and manage risks, supporting positive risk-taking and shared decision-making.
* Provide practical support with daily living activities, such as budgeting, cooking, shopping, and helping to establish healthy routines.
* Support young people to maintain a safe and healthy living environment, including assistance with cleaning and personal hygiene where needed.
* Assist in the recording and reporting of incidents, ensuring accurate and timely documentation.
* Manage referrals, complete assessments, and ensure all relevant paperwork is up to date.
* Develop effective working relationships with partner organisations to improve service outcomes.
* Adhere to lone working protocols and maintain high awareness of health and safety for yourself and colleagues.
* Involve young people in shaping the design, development, and delivery of the service.
* Encourage and support young people to pay rent and manage their finances responsibly.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Ability to advocate for young people in a variety of professional and community settings.
* Values working collaboratively with young people to ensure the service truly meets their needs.
* Understands the impact of individual context, including experiences of trauma and adversity, on young people's lives and mental health.
* Culturally aware and respectful of the different ways people make sense of their experiences and distress.
* We welcome applications from people with lived experience of the challenges this service supports, such as mental health difficulties or experiences of trauma.
* Encourages and supports young people's involvement in local activities and community life.
* Approachable, open, and friendly in behaviour, helping to create a safe and welcoming environment.
* Recognises the importance of both one-to-one work and working as part of a group or team.
* Confident in completing regular paperwork and maintaining good organisation.
* Flexible and able to adapt to changing circumstances in a dynamic, diverse environment.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for the full job description.
We're looking for 3 kind, compassionate and resilient Specialist Support Workers to join our Mental Health Service in Ealing.
£29,554.50 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As a Specialist Support Worker at Look Ahead, you'll bring either enhanced experience or a relevant higher qualification to the role. You'll be supporting young people aged 18-25, helping them recover, gain independence, and build the skills they need for the future. Our approach is all about empowerment, self-advocacy, and genuine co-production with the young people we support.
Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London. We work with up to 12 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.
We place a strong emphasis on participation and co-production. Young people are encouraged to make decisions about their care, engage in partnership meetings, and take part in activities that build skills and confidence - whether that's cooking, budgeting, managing medication, or accessing education and work opportunities.
As a Specialist Support Worker, you'll work with a small group of young people, supporting them to set and achieve their own goals, develop meaningful relationships, and gain independence. You'll offer a flexible, person-centred approach that responds to each individual's needs, helping them move forward positively in their recovery journey.
If you have a genuine interest in the mental health needs of young people and want to play an active role in supporting their recovery, this could be the perfect role for you. We're looking for someone who is passionate about helping young people overcome challenges, understands the impact of trauma, and values working in a creative, collaborative team. If you want to make a real difference in a trauma-informed, recovery-focused environment, we'd love to hear from you.
The Specialist Support Worker role involves early shifts (8:00-16:00) and late shifts (14:00-22:00) throughout the week, including some weekends each month.
For a full job description, please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Recruitment Coordinator
Ref: REQ004406
£25,923 a year
London, E15 2GW/Hybrid Working
(Please note that due to the nature of this role, at least one day a week in the office is required.)
35 hours per week
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Are you customer-focused, driven and resilient? Are you ready to embark on a rewarding journey with a dynamic team? If so, join our Recruitment Team and help us to deliver a 5-star internal recruitment service and provide a fair, inclusive and positive experience for every candidate and new colleague we welcome.
We are also happy to consider part-time working between 25 and 32 hours a week.
The role
We are looking for a Recruitment Coordinator to help us deliver a smooth, inclusive and high-quality recruitment and onboarding experience.
You will:
· support hiring managers and candidates across the organisation, making sure the journey from job advert to start date is as seamless and positive as possible.
· advertise roles and schedule interviews to guide managers through DBS checks and right to work processes,
· be a go-to person for recruitment coordination.
· support the improvement of our onboarding approach and provide data insights to help us continue improving our service.
· For more information about the role’s responsibilities and the skills and experience required, please use the Link to the job description.
About you
We are looking for someone who is organised, helpful and able to stay calm when things get busy. You should be confident working with systems, emails and speaking to different people. You will enjoy helping others and make sure things are done properly.
To do this job well, you will need:
· Experience in admin work, especially in recruitment or human resources
· Good at planning and organising tasks
· Happy speaking to different people and answering questions
· Able to work carefully and meet deadlines
· Understand why inclusion and fairness are important
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus bank holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online.
Closing date for applications: 11:59pm GMT, 31st July 2025.
This is a remote position with some preference for London UK, Freetown Sierra Leone or Nairobi Kenya
Scope of Work
1. Financial Data Entry & Reconciliation
-
Enter and reconcile day-to-day financial transactions in the accounting system, including expenses, transfers, payments, and receipts.
-
Ensure all entries are accurately coded to the appropriate cost centres, grants, or funding streams.
-
Review and reconcile staff expense claims, payment vouchers, and supporting documentation.
2. Budgeting & Grant Allocations
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Support the allocation of expenditure to budget lines across multiple funding sources, ensuring compliance with donor requirements.
-
Maintain the habit to monitor actual spend against budgets using existing systems (Netsuite), highlighting any anomalies or risks.
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Assist in the preparation of internal budget summaries and financial snapshots for program and leadership teams.
3. Financial Reporting
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Assist in compiling donor financial reports by collecting, reviewing, and formatting financial data in line with donor requirements.
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Liaise with grants and programme teams to ensure alignment between financial and narrative reports.
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Maintain up-to-date and audit-ready documentation to support all reporting outputs.
4. Managing Fiscal Sponsorship Financial Reports
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Ensuring that income from fiscal sponsorship partners are accurately recorded
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Preparing regular income and expenditure reports for fiscal sponsorship partners and addressing reconciling items.
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Represent the Finance team in update meetings with potential or current fiscal partners.
5. Audit & Compliance Support
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Organise financial documentation and support sampling processes during internal and external audits.
-
Maintain orderly and accessible digital and physical filing systems for all financial records.
-
Support implementation of financial policies, templates, and compliance checks, working closely with the Head of Finance.
"Remaking the world with and for girls"
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Public Fundraising Team Assistant
Salary: £30,890 to £31,756 Pro-Rata
Location: London
Tenure: Permanent - Part Time
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Are you an organised, creative problem-solver with a passion for supporting teams that drive real change?
Then we'd love to hear from you!
ActionAid UK is looking for an Public Fundraising Team Assistant to support the work of our fundraising department, ensuring everything behind the scenes runs smoothly as we raise vital funds to support women and girls living in poverty across the world.
This role offers a unique opportunity to work closely with the Deputy Director of Individual Giving and a passionate, driven team. You’ll provide personal assistance, manage diaries and travel logistics, coordinate meetings and events, and support the wider delivery of impactful fundraising campaigns. From organising away days and handling marketing materials, to managing budgets and keeping financial processes on track, your role will be central to keeping the team aligned and energised.
You’ll also have the chance to be involved in the creative and delivery sides of campaigns—helping pull together results reviews, working with content from fundraising trips, and liaising with suppliers to get events, mailings, and materials off the ground. It’s a chance to develop hands-on experience in the not-for-profit sector while contributing directly to work that uplifts communities around the world. We’re looking for someone who thrives in a busy environment, is confident coordinating across teams, and has a proactive, solutions-focused mindset. In return, you’ll be part of a dynamic organisation rooted in feminist values, where collaboration, ambition, and compassion shape everything we do.
If you’re ready to bring your talents to a team that’s changing lives and championing justice—one supporter at a time—this is your opportunity. Join ActionAid UK and help make every
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities. If you’re a confident communicator with a proven track record of securing major gifts from trusts and foundations—and you’re ready to apply your skills to a bold, feminist organisation making real impact across the globe—then we can’t wait to meet you. Step into a role where your voice matters, your relationships drive change, and your ambition has purpose.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions
We're looking for a collaborative, analytical and detail-oriented Business Partner to join our Finance Team located at our Head Office in Islington.
£55,000.00 per annum, working 35 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We reserve the right to close the job advertisement early, so we encourage you to apply at your earliest convenience.
For a full job description, please visit our website.
This role encompasses two critical functions:
- Business Partner to Central Services - Assisting head office functions in managing their budgets.
- Financial Planning & Analysis - Supporting the Senior Manager for FP&A in overseeing the budgeting, forecasting, and business planning processes.
About you:
- Previous experience of planning and budgeting and delivery of key reports in a large organisation.
- Be capable of managing (sideways and upwards) senior individuals across multiple disciplines and have extensive, demonstrable people management experience and a clear understanding of the people implications and people agenda on the success of the business.
- Financial expertise to understand requirements, produce reports, provide financial analysis and to identify underperformance and risks.
- Confident, ability to lead, and communicate with others to influence business decisions and financial performance.
- Meticulous, accurate and attention to detail
- Experience in business modelling and financial forecasting.
- Advance skills in using Excel and to learn specific planning systems such as Bricks
What you'll bring:
Essential:
- ACA, ACCA, CIPFA, CIMA or equivalent full professional qualification.
- Ability to analyse complex financial information, identify issues, recommend solutions and express them clearly to "lay" managers.
- Ability to communicate effectively with a wide range of individuals and all levels internally and externally.
- Able to work under pressure and to tight deadlines.
- Constructive contributions and relevant recommendations to senior management to improve the performance.
Desirable:
- Experience in business partnering of FP&A
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Head of Supporter Led Fundraising
Ref: REQ004392
£65,874 a year
London, E15 2GW/Hybrid Working
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information please visit our website.
We are looking for a Head of Supporter Led Fundraising to join the senior fundraising leadership team at Scope.
This is a brand new role for Scope and will be responsible for developing and executing the vision and strategy for supporter-led fundraising, building and leading a new team to deliver income growth.
Your team will be engaging with all individuals who choose to fundraise on Scope’s behalf through community fundraising and challenge events.
Additionally, safeguarding and increasing legacy income through community events and robust stewardship will be an essential aspect of this role.
The role
As the Head of Supporter Led Fundraising, you will set the vision and strategy for supporter led fundraising at Scope:
· Operationalise the strategy delivering flexible and responsive supporter led fundraising activity for the long-term.
· Develop and lead a high-performing and collaborative supporter led fundraising team, coaching and motivating where needed.
· Focus on increasing net income while deepening public knowledge and engagement, and why disability equality is so important.
· Oversee the development and delivery of a portfolio of co-produced fully accessible and inclusive supporter led fundraising products.
· Build effective and positive working relationships with peers and colleagues across the charity including the Executive team and Board.
· Lead by example modelling Scope’s values and behaviours, focusing strongly on accessibility and inclusion.
· Responsibility for focusing on legal and regulatory compliance including hiring to new functions and model best practice in safeguarding and health and safety.
About you
We’re looking for a passionate and experienced fundraising leader, with experience of meeting and exceeding income targets.
You will:
· Proven track record with at least 5 years' experience in a relevant fundraising leadership role with demonstrable success in achieving targets.
· Experience in developing and leading teams in implementing fundraising strategies and growing income
· Extensive experience in leading teams and managing cross-departmental projects.
· Experience of developing and reporting against KPIs to senior leadership teams and trustees.
· Extensive income and expenditure budget management and reporting.
· Knowledge and understanding of the UK funding landscape and current fundraising compliance and best practice.
· Experience in digital fundraising and supporter engagement.
· Ability to build mutually beneficial relationships with stakeholders.
· Experience in working with external agencies and internal creative teams.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus bank holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online.
Closing date for applications: 11:59pm GMT, 31st July 2025.
Marketing & Communications Planning Partner
Reference: JUL20255252
Location: Flexible in UK
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Contract: Fixed-Term for 6 months
Hours: Full-Time, 37.5 hours per week
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
We are seeking an experienced and talented ‘Marketing and Communications Planning Partner’ to lead the co-ordination of our marcomms planning process.
The position sits across both our strategic communications and marketing functions in the Digital Technology & Communications directorate and has a responsibility for ensuring that there are plans in place to effectively prioritise our marketing and communications year-round. Their role is to develop audience-focussed, channel-agnostic marcomms plans, which are rooted in our corporate strategy and build from the principles of our brand, ensuring that we are engaging audiences for impactful outcomes.
The ideal candidate will have a successful track record coordinating complex marketing and communications plans for a large organisation and able to quickly collate and analyse information. They will enjoy building trusted and respectful relationships across the organisation with which to bring greater collaboration.
We’re all connected by the wonder of nature. The health of the natural world is fundamental to the survival of all species and has a right to flourish. Nature is in crisis. By working together, we can save it.
Main responsibilities:
- Consistent management of our annual marcomms planning process, through which marketing and communications can be successfully scoped and prioritised.
- Agreeing marketing and communications priorities with senior leads as part of an annual, quarterly, monthly and weekly planning process, ensuring that our approach delivers value for the organisation and a more relevant experience for audiences.
- Ensure that our plans align with the corporate strategy and are effectively designed to enable the RSPB to grow and retain audiences.
- Coordinate evaluations to measure the effectiveness of our marketing and communications and help to identify actionable insights which can enhance our strategy.
- Collaborate with the Planning & Delivery team to ensure a smooth end to end process from marcomms planning into activity (tactical) planning, working to adapt plans according to feasibility assessments
- Working closely with stakeholders on any emerging trends or issues which may result in a change to our plans and priorities and working with key leads to develop planning in response to this, allowing the organisation to respond effectively to new opportunities and to mitigate risk.
- Oversee continued improvement in our approach to planning and prioritisation, resulting in better collaboration within the organisation, an enhanced experience for stakeholders and ultimately ensuring that we can reach the right audience, with the right message at the right time
Essential skills, knowledge and experience:
- Experience of complex marketing & communications planning to achieve specified outcomes
- Ability to engage in negotiation with all levels, managing expectations and influencing aligned with objectives
- Experience of successfully managing complex projects, involving multiple stakeholders, from start to finish
- Strong relationship building and stakeholder management skills
- Experience of coordinating evaluation of activities and using this information to drive insight led decisions
- Able to demonstrate continual learning in the field of communications
- Excellent writing, planning and verbal communication skills
- Ability to quickly collate, analyse and comprehend large amounts of information
- Strong communication skills with an ability to listen and understand stakeholder issues
- Experience of working in a large, functionally and geographically diverse organisation, preferably in the voluntary sector
- Experience implementing new processes, templates and frameworks
- Demonstrated ability to multi-task in a fast-paced environment
- Self-starter & fast learner who is detail-oriented and organised
- IT literacy - competent in MS Office
Desirable skills, knowledge and experience:
- Experience implementing new planning and work management systems and software, such as Jira, and/or Miro
Closing date: 23:59, Mon, 11th Aug 2025
We are looking to conduct interviews for this position from w/c 25th August 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
This role will require completion of the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Circa £42,000 per annum
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Corporate Business Development Manager.
The Business Development team is focused on building the new business pipeline, increasing the variety and volume of our partnerships, ensuring all relationships align with business objectives to deliver for the partner and for children. This role is central to achieving UNICEF UK’s ambitions in working with the private sector and will have responsibility for cultivating and securing multi-million-pound partnerships with major UK companies.
We are looking for someone who has clear experience of corporate fundraising, including a track record of managing the full life cycle (end-to-end) of the business development process. You will have secured 6-figure partnerships in the past. You will be supporter driven and mission aligned. You will be organised, have excellent interpersonal and communication skills, you use confidently to build authentic relationships with decision makers and leaders. Resilience and demonstrating patience and perseverance during setbacks and challenges are also essential.
Act now and visit the website via the apply button to apply online.
Closing date: 8am, Monday 28th July 2025.
First Round Interview date: Monday 11th August 2025 (via video conferencing MS Teams).
Second Round Interview date: Tuesday 19th August 2025 (in-person at UNICEF UK’s Stratford Office).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.
We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We deliver STEP across the UK, through local partners in communities in person, and through our online programme – STEP Online.
We now have an opportunity for a remote Employment Advisor to join the STEP Online team. You will be working with participants, providing high quality 1:1 advice and guidance and delivering group employability workshops, with the aim of coaching individuals and supporting them on their journey into employment that suits their previous experience and skill set.
You will prepare participants for employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful delivery of workshops, completion of training courses, volunteering, and achieving and sustaining paid employment.
About you
We are looking for candidates who have:
- Proven experience or knowledge within the employment sector
- Understanding of the issues and challenges faced by people who have experienced forced displacement accessing employment, and the additional barriers that can be faced by women entering the UK job market.
- Knowledge of adult learning/vocational training
- Experience of delivering 1:1 advice and guidance and coaching
- Experience of reviewing and supervising a case load of participants
- Awareness of Safeguarding people at risk and maintaining professional boundaries
- Experience facilitating group workshops
- Excellent interpersonal and communication skills
- Cross-cultural sensitivity
- Good admin and IT skills (CRM database, Microsoft Word, Excel, Outlook)
- Advanced level of English
- Competency in a second language (e.g. Cantonese, Dari, Farsi, Ukrainian) is desirable
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held week commencing 18th August
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Position: Transformation Project Manager
Hours: Full-time, 35 hours a week
Contract: Fixed Term contract – 12 months
Location: Office based in London, with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Profession/ Technical
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is at a pivotal moment in its journey. We are delivering a major transformation programme, backed by significant investment in data, technology, services, engagement, income generation – and most importantly, our people. This programme is designed to strengthen our organisation, build deeper connections with our community, and increase our overall impact.
As Project Manager within the transformation programme team, you’ll take the lead on delivering a key strategic project – ensuring it is well-scoped, carefully planned, and delivered on time, on budget, and in line with its intended benefits.
Beyond leading your assigned project, you’ll play an important role in supporting effective resource and dependency management across the wider programme. You’ll work collaboratively with colleagues to coordinate delivery, align priorities, and ensure interdependencies are actively managed.
You’ll also be part of a team that’s shaping how we deliver change across the organisation – championing best practice in project management, encouraging cross-functional working, and contributing to continuous improvement as we build a stronger, more agile MS Society.
We are looking for someone with
- Proven track record of successfully delivering complex projects, including budget management of over £250k
- Experience of leading project delivery teams
- Skilled in working across cross-functional teams to align around shared goals
- Proficient in both waterfall and agile project management methodologies, with the ability to apply a blended approach
- Excellent stakeholder engagement and interpersonal skills, with the ability to influence, build trust, and maintain effective relationships
- Strong problem-solving, planning, prioritisation, and time management abilities
- Confident in assessing risks and issues accurately and taking appropriate action
- Knowledge of data platforms and CRM technologies is desirable
Please note this is a fixed term role for 12 months.
Closing date for applications: 9:00 on Friday 25 July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex needs service in Brent.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Livingstone House is a 24 hour staffed 92 bed mix gender hostel, which provides short term supported housing for single homeless vulnerable people with Low to Medium support needs. Look ahead provides the support function and Riverside provides the housing management and night concierge. The Service provides on average 5 hours of weekly support to customers who reside in the hostel with the aim to provide them with the tools to move on within the community and live independently. On occasions, we may need support within our scattered sites based in Brent.
The Shift pattern of this role consist: 8am -4pm and 1.30pm - 9pm. Over a 7 day rota with 2 days off with weekend working
What you'll do:
- To provide support to peers and management, being flexible and responsive and help bespoke support for each customer's abilities and aspirations
- To implement the principles of personalisation, as part of a local service plan.
- To help support your colleagues to maximise the customers' independence.
- To motivate customers to access educational and training opportunities and to integrate fully in the community
- To support up to 14 customers to sustain their tenancies
- To promote customer involvement in all aspects of your work
- To take on a project that will help assist the service move forward
- To work closely with peers/customers and lead on initial referral assessments, aiding their journey for betterment & lead on the resettlement of customersThis is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Excellent communication and a team player
- Excellent customer relationship management
- Professional manner in everything that you do
- Proven experience of motivating, supporting customers or transferable skills than can complete this task and beyond.
- A essential willingness to work evenings, weekends and bank holidays on a shift rota basis
- Ability to think outside the box (Essential)
- Work upon your own initiative which is essential
What you'll bring:
Essential:
- Time management with is key in all area's
- Leadership
- Teamwork
- Communication
- Resilience
- IT skills
Desirable:
- Problem solving
- Ability to work under pressure
- Confidence
- Change management
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job decription
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking to lead impactful work with a passionate, high-performing charity team? Join Cosmic to shape and deliver life-changing family support.
Based across two world-renowned London hospitals, this role puts you at the heart of vital projects supporting NHS staff, families, children and babies in intensive care. You’ll lead our pioneering post-discharge service, work closely with clinical teams, and ensure Cosmic’s work continues to deliver measurable and meaningful impact. If you're a confident project manager with a head for data, a heart for people, and a drive to improve services where it matters most - we’d love to hear from you.
About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
The Role
This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by managing service delivery and fostering continuous engagement. The postholder will lead and coordinate our new Post-Discharge Support service, working closely with families, the NHS Family Liaison Team, and counsellors. They will also be responsible for monitoring and evaluating the outcomes of service delivery projects - focusing on the experiences and impact on both NHS staff and families - while ensuring efficiency and value for money through careful cost assessment.
NHS Engagement & Relationship Management
▪ Build strong partnerships with PICU and NICU teams to embed Cosmic’s presence, raise awareness, and identify areas for support.
▪ Collaborate with clinical teams to develop and deliver projects that improve patient, family and staff experiences - maintaining an up-to-date pipeline of funding needs.
▪ Liaise directly with families on the units to understand their needs and explore how Cosmic can offer practical and emotional support, helping to build trusted relationships and inform future service development.
▪ Organise engagement activities and events to promote Cosmic across the units, ensuring consistent branding and visibility.
▪ Represent Cosmic at senior staff hospital meetings, forums and working groups, sharing feedback and opportunities with the wider team.
▪ Manage project timelines, budgets, KPIs and reporting to senior management and funders.
Engagement Campaigns
▪ Create, promote and mobilise staff on our units to deliver a yearly schedule of engagement campaigns. Work with staff to develop new and existing campaigns; creating and implementing the plans as appropriate.
▪ To keep abreast of any key or newsworthy/trending national developments and topics relating to PICU & NICU care and the NHS and develop campaigns as appropriate.
Post Discharge Support Project
▪ Manage development and delivery of Cosmic’s new pioneering family support service after intensive care.
▪ Develop, in partnership with the units, service delivery models that include services provided, and their impact.
▪ Develop project budgets with the COO, monitoring and evaluating them to ensure projects are delivered on budget.
▪ Oversee ongoing evaluation and development of the service to ensure it meets targets and desired outcomes.
▪ Work with our supporters and past patients and families in the development of projects and services.
▪ Work closely with the Family Liaison Nurse, who will interact directly with families benefiting from the service, to ensure their needs and experiences inform the ongoing development of the project.
Monitoring, Evaluation & Reporting
▪ Develop and implement data metrics and gathering points to measure and analyse the impact of Cosmic’s services, supporting outcomes reporting and strategic decision-making.
▪ Utilise strong IT skills for database modelling and data interpretation, ensuring timely data capture in collaboration with clinical staff to enhance service delivery and promote awareness.
▪ Monitor and report on the impact of Cosmic’s work to support funding efforts and improve overall effectiveness.
Who We’re Looking For
We’re looking for a confident and organised professional who can manage high-impact projects, work effectively with NHS colleagues, and deliver meaningful services for families and staff. You’ll need to be comfortable juggling multiple priorities while keeping a clear focus on outcomes and relationships.
You’ll bring:
• Strong project management skills, with experience of engaging with stakeholders and reporting on services.
• Proven ability to develop and use data metrics to measure programme impact, support service improvement, and meet external reporting needs.
• Confidence in working with clinical teams to gather data, track progress, and interpret complex information for strategic use.
• Experience developing end-to-end processes - from identifying needs and prioritising projects to delivery and evaluation.
• Excellent communication skills and an authoritative, professional manner when representing the charity.
• A collaborative approach to teamwork, including chairing meetings and motivating others.
• The ability to make sound decisions under pressure and communicate them clearly and constructively.
• An understanding of paediatric or neonatal care environments is desirable but not essential.
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.
• 27 days holiday plus Bank Holidays
• £200 professional development budget annually
• Hybrid working opportunities
• Employee Assistance Programme
• Flexible hours. Core office hours 10am – 4pm
To be considered for the Service Delivery Manager role, please ensure you answer the screening question in full.
How to Apply
To apply for the Service Delivery Manager role, please submit the following:
• A copy of your CV
• Answers to our four screening questions (these form a key part of the selection process)
• An optional cover letter if you’d like to share any additional details or context about your experience
We look forward to hearing from you!
Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates.