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Housing Interventions Officer
Location: Bridgend, Wales
Salary:£26,339 per annum
Vacancy Type: Full time, Permanent
Closing date: 14th May 2026
Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you’re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you’ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You’ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community.
What you’ll be doing
What we’re looking for
If you’re motivated, resilient and committed to reducing reoffending through stable housing, we’d love to hear from you.
Please see the attached Job Description for full details
All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Employee Screening and Eligibility to Work
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
Our Commitment to Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HEAD OF THE MESSAGE IN LONDON (HUB LEADER)
Strategic leadership role at The Message Trust, growing the London mission by sharing Jesus through creative mission, community transformation and enterprise.
Contract: Permanent, full-time (35 hours)
Location: Hybrid – minimum three days per week in the London office, with regular travel across London.
Travel: Monthly Prayer Days at Manchester HQ (travel and hotel expenses paid)
The Message Trust has, for over 30 years, been boldly sharing the good news of Jesus with some of the hardest-to-reach young people and communities in the UK and beyond. Through schools, neighbourhoods, prisons and enterprise, The Message sees lives transformed in word and action.
Previously voted Best Not-for-Profit to work for in the UK by the Sunday Times Best Companies Survey, it is now seeking a Hub Leader to develop its growing work across the capital.
Why work for The Message Trust?
We’re looking for a strategic, self-motivated leader with the breadth of communication skills and entrepreneurial energy to pioneer new work in partnership with the local church. You’ll bring people, ministries and partners together, inspiring teams, building networks and shaping the next chapter of The Message’s mission across London.
In this role, you’ll have the opportunity to:
This role is ideal for an experienced leader with a passion for evangelism, youth and community mission, and a heart to see London changed by the gospel.
This role is subject to an Enhanced DBS check.
For further details please have a look at the candidate pack.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.
What does it take to lead the national voice for special schools at a time of real change?
Chief Executive Officer (CEO) – National Association of Special Schools (NASS)
National – home-based, with regular travel across England and Wales, particularly London
£90,000–£110,000 per annum
Full-time, permanent.
About NASS
The National Association of Special Schools (NASS) is the membership association for special schools in England and Wales. We bring together independent special schools, non-maintained special schools, special academies, maintained special schools and multi-academy trusts with specialist provision.
We exist to inform, support and represent our members, helping specialist schools improve outcomes for children and young people with SEND and secure the place of specialist provision within the wider education system. NASS is known for being accessible, responsive and personal, combining national influence with practical support that members value as timely, human and trustworthy.
This is a pivotal moment for the organisation. In February this year, the Department for Education published a major white paper on SEND reform which will require NASS to both influence national policy on behalf of our members and children and young people, as well as support them to navigate the changes. Our new CEO will need to review our strategy while building on our strong platform and momentum to further deepen our influence and strengthen our internal capacity.
As our next Chief Executive, you will:
Why NASS?
Application
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 8th June 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Job Description: Part-Time Charity Fundraiser
Vintage Trains Charitable Trust
Contract: 2.5 days per week
Salary: c. £30,000 per annum (pro-rated)
About Vintage Trains Charitable Trust
Vintage Trains Charitable Trust supports the preservation, operation, and educational use of Britain’s steam heritage, centred around Tyseley Locomotive Works. The Trust ensures historic locomotives, engineering skills, and educational experiences are protected for future generations.
Role Purpose
We are seeking an enthusiastic, creative, and self-motivated Charity Fundraiser to build our fundraising capacity and help grow sustainable income for the Trust. This role requires strong marketing skills, particularly in crafting compelling charity messages, and the ability to work independently.
Key Responsibilities
- Develop and implement fundraising campaigns across digital, community, and partnership channels.
- Identify new fundraising opportunities and innovative income-generation approaches.
- Prepare compelling funding applications, donor appeals, and sponsorship proposals.
- Craft engaging messaging that communicates the Trust’s charitable purpose and impact.
- Produce digital content including email campaigns, social media posts, and website updates.
- Build and maintain relationships with donors, supporters, and partners.
- Coordinate supporter events and fundraising activities.
- Maintain accurate fundraising records and provide progress reports.
- Ensure compliance with fundraising regulations and data protection requirements.
-Help prepare the Board and management of VTCT to cultivate prospective leads and increase charitable giving.
Person Specification
Essential
- Proven experience in charity fundraising or a related field.
- Strong marketing and communication skills.
- A confident self-starter able to work independently.
- Excellent written and verbal communication skills.
- Strong organisational skills and attention to detail.
- Ability to build positive internal and external relationships.
Desirable
- Experience in heritage, tourism, railways, or community organisations.
- Knowledge of fundraising legislation and best practice.
- Familiarity with CRM systems or donor databases.
Working Pattern
2.5 days per week (hours flexible by agreement). Some on-site presence at Tyseley required for events and engagement activities. Occasional weekend working.
How to Apply
Applicants should submit a CV and covering letter outlining their suitability for the role and how they meet the person specification.
The client requests no contact from agencies or media sales.
Hybrid Role - operating across the East of England (Norfolk, Suffolk, Essex, Cambridgeshire, Bedfordshire and Hertfordshire).
We are seeking an experienced and values driven business development manager to lead and drive our income generation and partnership development activity.
Reporting to the Chief Executive and sitting on the senior management team, you will lead a team of development officers and manage external bid writing consultants to identify, develop and secure funding and growth opportunities that are rooted in strong partnerships and responsive to community need.
This is a strategic and outward facing role, requiring excellent relationship building skills, an understanding of place-based working, and the ability to bring partners together around shared outcomes for communities across the East of England.
Key responsibilities
- Strategic Business Development & Partnerships
- Income Generation
- Resource Management
- Quality Assurance
Wider responsibilities
- Play an active role as a member of the trust’s senior management team.
- Contribute to annual business planning and the overall leadership and management of the trust.
- Ensure compliance with trust policies, statutory requirements and health and safety obligations.
- Act as a positive ambassador for groundwork east, promoting our partnership led and community focused approach.
- Work collaboratively with other Groundwork trusts and Groundwork UK to develop shared learning and joint opportunities.
Groundwork East is an equal opportunities employer and welcomes applications from all sections of the community.
Groundwork takes practical action to create a fair and green future in which people, places, and nature thrive.



The client requests no contact from agencies or media sales.
Planning and Policy Officer
Contract: Permanent
Hours: Part-Time, 21 hours a week
Salary: £27,108 - £29,860 FTE per annum
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY
We offer hybrid working as a flexible working arrangement.
About Us
Norfolk Wildlife Trust is the county’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places.
Norfolk Wildlife Trust is a registered charity and the oldest Wildlife Trust in the country. Established in 1926, we now manage over 60 nature reserves and other protected sites in Norfolk including ten kilometres of coastline, nine Norfolk broads, nine National Nature Reserves and five ancient woodlands.
About You and The Role
The Planning and Policy Officer will play a crucial role, leading on planning and development responses on behalf of the Trust.
The successful candidate will bring experience of preparing or responding to development plans and planning applications, and a good knowledge of the UK planning system and environmental protection legislation. They will use their skills and experience to make sure nature’s voice is heard in the planning system.
In return, we offer a competitive benefits package.
The closing date for applications is Monday 11th May 2026.
Interviews are likely to take place the w/c 18th May.
Interested?
If you would like to find out more, please click the apply (Redirect to recruiter) button. You will be directed to our website to complete your application for this position.
We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.
No agencies please.
Join Our Team: Volunteering Leader (Enfield and surrounding waterways (Lee & Stort))
We’re excited to welcome a new Volunteering Leader at our London & South East location
Navigate your future and lock in your career as we keep our canals open and alive.
Working Hours & Location
This role follows a 37 hours, over a 7 day working pattern. The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. They will also be part of a 24-hour operational standby team responsible for providing emergency cover for the waterway.
On-call responsibility
Volunteer Leaders take part in an on-call rota alongside other Canal & River Trust colleagues:
• Approximately 1 week in every 5
• Availability from 4:00pm to 8:00am on weekdays, plus the full weekend
• A Trust vehicle will be taken home during on-call periods to respond to callouts
The Volunteering Leader will be based at Enfield Lock, Ordnance Road, Enfield EN3 6JG. This role involves travel between sites and includes use of a Trust vehicle.
Role Overview
We’re looking for practical, motivated Volunteer Leaders to support our Operations team in keeping the waterways around the upper Lee navigation and the River Lee open, safe and clean.
This is a hands-on, operational role where you’ll lead and support groups of volunteers to carry out essential maintenance and improvement tasks along the canal network. You’ll work closely with our Operations staff, sometimes alongside them, to identify issues and organise volunteer activity to resolve them.
If you enjoy working outdoors, leading people, and making a visible difference to local waterways, this could be a very rewarding role.
Key Accountabilities:
As a Volunteer Leader, you will:
• Work closely with the Operations team to identify where support is needed
• Recruit and organise volunteers to help resolve operational issues
• Ensure volunteers are trained, supported and able to work safely
• Plan and lead volunteer groups to carry out practical maintenance tasks
• Deliver work that supports our purpose: Open, Safe & Clean waterways and towpaths
Typical activities include:
• Painting and site improvements
• Fly-tipping and litter removal
• Vegetation clearance
• Lock maintenance (planned preventative maintenance)
• Minor repairs and hole filling
• Water control tasks
Please note: This is a hands‑on operational maintenance role. While you’ll be working in outdoor environments, the position does not involve gardening, planting projects, or creating habitats such as wildflower areas, planters, or tree planting.
About you
We’re seeking an organised, proactive, and engaging Volunteering Lead to work closely with our Area Operations Manager. In this role, you’ll support and guide a growing community of dedicated volunteers, as well as our internal team, all working together to protect, maintain, and enhance the environment and heritage of our local waterways for residents and visitors to enjoy.
You’ll be confident handling day‑to‑day administration and comfortable leading, motivating, and supporting volunteer groups. A strong focus on safety and a responsible approach are essential.
It would be beneficial if you have experience in:
Skills & Qualifications
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
Learning and Development Facilitator
Location: Vauxhall
Salary: £28,210 per annum
Vacancy Type: Permanent, Full Time
Closing date: 26th May 2026
Are you an engaging trainer who can bring learning to life?
We’re looking for an engaging L&D Training Facilitator to join our team in London on a full-time basis (35 hours per week). You’ll deliver high-quality, inclusive and impactful learning across the organisation, helping colleagues build the skills, confidence and knowledge needed to support clients effectively across a range of services.
You’ll work across virtual, hybrid and face-to-face settings, playing a key role in ensuring training is accessible, consistent and aligned with operational needs.
What you’ll be doing
What we’re looking for
Desirable
Qualifications
This is a chance to make a real impact through learning, supporting staff to develop the skills that directly improve outcomes for the people they work with.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
We are looking for a part time Fundraising & Development Lead to join a small innovative global charity and play a critical role in securing funding from Trusts and Foundations to support the charity with their community development initiatives.
The ideal candidate would bring senior-level fundraising experience from a similar role at an NGO, organisation, or charity with an established network of executive relationships in major global trusts and foundations.
This is a remote working role.
The charity
A small charity having a big impact. They offer home working with some of the team in London and others in Scotland and Europe.
The Role
This is a new business focussed role, where you will be required to build a high value pipeline of suitable donors and develop and deliver compelling high value bids for support.
Reporting into the Director and working alongside another Fundraising & Development Lead who recently joined the team.
Applications & Fundraising Development
Lead the development of high-quality grant proposals, ensuring proposals are compelling, well-written, and tailored to meet the requirements and priorities of each donor.
Relationship Management
Oversee the complete grant lifecycle, from initial lead to application to reporting and closeout.
Build and maintain relationships with current and prospective donors, program officers, and other key stakeholders.
Events and Networking and Representation
Effectively convey the charity mission, vision, and programs to potential donors, organising fundraising events while overseeing teams of volunteers and probono partners.
The Candidate
Senior-level fundraising experience from a similar role at an NGO, organisation, or charity.
Extensive existing network of senior executives with major global foundations and organisations.
Proven track record of identifying and closing deals for 6 - 7 figure gifts.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Learning and Development Facilitator - Part Time
Location: Vauxhall
Salary: £22,568 per annum
Vacancy Type: Permanent
Closing date: 26th May 2026
Help shape confident practice through powerful, purpose-led learning.
We’re looking for a L&D Training Facilitator to join our team in Vauxhall, working part-time (28 hours per week). This is a hands-on facilitation role where you’ll deliver engaging, inclusive and consistent learning across the organisation—helping staff build the therapeutic knowledge and practical skills they need to support clients effectively.
Working closely with the L&D Manager, you’ll deliver training across virtual, hybrid and face-to-face formats, ensuring learning is accessible, well-timed, and aligned with operational needs. Your work will span everything from mandatory and compliance training to induction, EDI, leadership and management development, as well as specialist modules covering recovery, trauma-informed practice, justice, housing, clinical and employment services.
What you’ll be doing
Behind the scenes
What we’re looking for
Nice to have
This is a role where no two days are the same, perfect for someone who enjoys variety, collaboration, and making a real difference through learning that matters.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Learning and Development Manager
Location: Vauxhall
Salary: £35,000 per annum
Vacancy Type: Permanent, Full time
Closing date: 26th May 2025
Are you a passionate Learning & Development professional who knows how to turn strategy into engaging, high-impact learning?
We’re looking for an experienced L&D Manager to join us in Vauxhall, working full time, 35 hours per week, leading the delivery of an organisation-wide learning strategy that develops people, builds capability and drives performance.
This is a fantastic opportunity to shape learning across a purpose-led organisation, leading a team of facilitators and working closely with senior leaders, HR and subject matter experts to deliver training that truly makes a difference.
What you’ll be doing:
What we’re looking for:
Ideally, you’ll also have:
Qualifications:
This is more than an L&D role, it’s a chance to influence culture, develop people and help create lasting impact through learning.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
About Screen Share
Screen Share is the leading refugee digital inclusion charity in the UK. Our mission is to ensure every refugee in the UK has access to a connected digital device and the skills to use it to achieve their goals. We provide devices, internet connectivity, and digital skills support to refugees. Our full-service digital inclusion support gives refugees an opportunity to get on with their lives. If they are digitally excluded, they cannot access education, employment, or support services. Being offline slows down language learning, delays the asylum process, creates social isolation and marginalises refugees at a time in their lives when they have to be online. By providing refugees with the tools and confidence to operate online, our work fosters agency and independence, allowing refugees to rebuild their futures on their own terms.
It's a genuinely exciting time to join Screen Share. Our new 2026–2030 strategy sets an ambitious vision: to scale our impact to reach 5,000 people annually; build a nationwide, integrated programme model across multiple cities; deepen our lived-experience leadership; and deliver a sustainable, circular-economy approach to device reuse. Every element of our work is guided by our values Responsibility, Sustainability, Equity, and Collaboration, which you can read more about in the applicant pack.
We are looking for a hands-on leader who can bring significant income-generating expertise to a new challenge. You’ll sit lead our Outreach team, be a collaborative 'do-er' who leads inclusively, is passionate about our mission and wants to add value to our small team from day one. We want to work with someone who is excited by our growth journey and can be flexible and dynamic as we scale. We are launching our Senior Leadership Team this summer, which includes a Director of Income to take ownership of our income generation, drive forward our social value offer and lead our Outreach team effectively and kindly.
Purpose of the Role
The Director of Income role is responsible for leading our income generation. Our fundraising strategy is to significantly grow and further diversify our income, with a particular focus on corporate and trading income. The postholder will coordinate our fundraising activity, lead our Outreach team and work closely with the CEO to drive forward our income generation so we can safely deliver our ambitious strategy over the next 5 years.
In particular, the postholder will be responsible for coordinating and developing our income function, converting our strategic fundraising objectives into operational plans, managing the Head of Outreach and representing the organisation externally. However, the role is not solely governance and leadership - we need a do-er who is comfortable working in a small team and sharing responsibilities, including submitting fundraising proposals and taking responsibility for our reporting. They will work closely with the CEO, Director of Programmes, Head of Outreach and Communications and Fundraising Coordinator to ensure we are communicating our value proposition coherently and effectively to the important stakeholders that make our work possible.
We do not see this as a traditional fundraising director role - we are looking for a skilled generalist who can meet us where we are at by working confidently across Trusts and Foundations, statutory grants, corporate partnerships and traded services simultaneously. We are a small charity with 10 staff, so while we are looking for a decision-making and accountable leader, the postholder will be expected to support colleagues across the organisation. They will have a collaborateive spirit and the emotional intelligence to thrive in a small team.
The postholder will lead the Outreach team (CEO, Head of Outreach, and Fundraising and Communications Coordinator), ensuring we work efficiently and together. They will also model our values, actively promote our commitment to refugee leadership, and bring stability and leadership at a crucial time for our organisation's development. We are looking for someone humble and ambitious, motivated by our mission and confident in our ability to create a sustainable, full-service digital inclusion organisation for refugees and asylum seekers in the UK.
Check out the recruitment pack attached for further information. If you have any questions about the role or it’s scope, please feel free to get in touch.
Timings:
Advert Closes: 22nd May 2026 at 5pm
First Round Interview (online): 28th or 29th May 2026
Second Round Interview (In person): 4th or 5th June 2026
EDI Statement:
Screen Share is committed to building a fair, inclusive and equitable organisation where everyone feels respected, valued and able to thrive. We aim to make our recruitment process consistent, transparent and accessible.
As the leading charity supporting digital inclusion for refugees in the UK, we value diverse perspectives and especially welcome applications from people with lived experience of displacement and forced migration or digital exclusion
We involve clients from refugee backgrounds in our recruitment as part of inclusive and participatory hiring approaches.
We’re happy to make reasonable adjustments at any stage of the recruitment process to remove barriers for disabled candidates.
Selection decisions are based on skills, experience, potential and values alignment, supported by a fair and transparent process.
If you don’t meet every requirement of the role but feel aligned and excited by our mission, we still encourage you to apply.
We want to hear from talented people who share our commitment to inclusion, equity and meaningful social change.
The client requests no contact from agencies or media sales.
Join Our Team: Visitor Services Manager, Canal Museum Stoke Bruerne
We’re excited to welcome a new Visitor Services Manager at our East Midlands location.
Navigate your future and lock in your career as we keep our canals open and alive.
Working Hours & Location
This role follows a 37 hours, over a 7 day working pattern. This is a site-based role, requiring occasional travel to meetings with partners, other attractions and to our main hubs for collaborative meetings and team activities.
Role Overview
The purpose of the post is to manage and lead the day-to-day operations, business development and visitor experience at our Canal Museum Stoke Bruerne. The Visitor Services Manager (VSM) will lead the site team at Stoke Bruerne (colleagues and volunteers) on a day to day basis to focus on the visitor offer, striving for excellence in experience, achieving financial sustainability around income generation and charitable giving and delivering a consistently high-class visitor welcome across the board. This includes managing a range of front of house functions including food and beverage, retail, events and commercial boat trips. The Visitor Services Manager plays a central role in overseeing, coordinating and championing the experience of every visitor from site presentation, to large/small scale events and programming, making the site a must-see attraction, acclaimed internationally, nationally and loved locally.
As a key member of the Destinations and Attractions Management Team the VSM will work strategically with colleagues in other attractions and with other teams within the Trust such as, Operations, Fundraising, Collections, Marketing and Volunteering teams amongst others to promote, drive and deliver excellence in customer service and a visitor centred approach. The VSM will work collaboratively with teams and volunteers to ensure focused visitor activity which will help build our audiences and increase visitor footfall whilst building engagement for the Trust brand.
A key accountability of the role is managing and reporting on financial performance, delivering on KPI’s and leading and motivating teams to deliver income targets whilst effectively managing costs.
The Visitor Services Manager will manage a range of stakeholder relationships including representing the Trust at local partnership groups, representing the site at relevant external meetings as appropriate.
Key Responsibilities
About you
You will have extensive experience of working operationally in a customer-focused environment, ideally in a visitor attraction, delivering financial targets and creating dynamic and innovative projects and programming that will engage and inspire audiences. You will have experience of leading teams, including volunteers to deliver successful initiatives and keep them motivated and involved. You will be able to demonstrate the ability to create safe working environments and understand the importance of compliance in day to day operations. If you love working with people and want to make a difference then this role is for you.
Skills & Qualifications
What We Offer
We offer an annual salary of £33,677. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits.
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
Chair (Non-Executive) – Board of Directors
South West Wildlife Fundraising Ltd (‘SWWFL’)
Remuneration: £12,500 per annum (plus expenses)
Location: Home-based, with some travel across the South West
Time commitment: Approximately 4 days per month
Do you care about the work of the Wildlife Trusts and want to make a real difference to the future of our treasured wildlife?
About the role
SWWFL, a wholly-owned trading subsidiary of 8 regional Wildlife Trusts, is seeking an experienced and strategic leader to take on the role of Non-Executive Chair of the Board. This is a pivotal leadership position, providing direction to the Board of Directors, supporting the Chief Executive Officer, and strengthening relationships with our owning Wildlife Trusts and partnerships with client Trusts.
You will also serve as a Company Director of SWWFL, sharing responsibility for the oversight, stewardship, and long-term success of the organisation.
This is an exciting opportunity to contribute to a purpose-driven organisation supporting the work of The Wildlife Trusts across the extended South West.
Key responsibilities
As Chair, you will:
· Lead the Board of Directors, ensuring effective governance, decision-making and accountability
· Work closely with the CEO, providing both support and constructive challenge
· Ensure strong strategic alignment between SWWFL and its owning Wildlife Trusts and client Wildlife Trusts
· Oversee financial performance, risk management and regulatory compliance
· Chair Board meetings and ensure effective participation from all Directors
· Act as an ambassador for SWWFL with external stakeholders and partner Wildlife Trusts
· Lead the annual appraisal and development of the CEO
Governance and Director responsibilities
In addition to Chair duties, the postholder will fulfil the responsibilities of a SWWFL Company Director, including:
· Acting in accordance with the SWWFL Memorandum & Articles of Association and Members’ Agreement
· Exercising independent judgement, care and diligence
· Ensuring robust governance, financial oversight and risk management
· Supporting long-term sustainable success of the business
Terms of appointment
· The Chair is appointed by majority vote of the Board
· Term: normally 3 years, may be renewed, with annual performance review by the Board and owning Trusts
· The Chair role is remunerated, via a contracting agreement, in recognition of additional responsibilities
· The person appointed must, therefore, have appropriate and genuine self-employed status (or equivalent) to receive payment
· Where a Trustee of an owning Wildlife Trust is appointed, they cannot receive remuneration in line with SWWFL governance arrangements
· All Directors (including the Chair in their Director capacity) are subject to SWWFL governance requirements
About you
We are looking for someone who brings:
Experience
· Significant Board-level experience
· Proven experience of chairing meetings
· Senior strategic leadership experience (ideally in a commercial environment)
· Strong stakeholder management and relationship-building experience
Skills & knowledge
· Strong understanding of governance and regulatory requirements
· High level of financial literacy
· Commercial awareness
· Experience in risk management and organisational oversight
Personal qualities
· Strategic, decisive and emotionally intelligent
· Collaborative and diplomatic, with strong interpersonal skills
· Confident in an ambassadorial role
· Committed to the mission of The Wildlife Trusts
Time commitment
The Chair is expected to commit around 4 days per month, including:
· Regular meetings with the CEO and Finance Manager
· 6 Board and Stakeholder meetings annually
· 4 Finance & Remuneration Committee meetings
· Meetings with auditors and owning Trust CEOs
Some travel across the South West will be required, although many meetings are held remotely.
Eligibility
The Chair does not need to be an employee of an owning Wildlife Trust. However, they do need to be a member of their local Wildlife Trust, and they will operate within a Board that includes Directors who are drawn from the owning Trusts:
Avon, Devon, Dorset, Gloucestershire, Hampshire & Isle of Wight, Somerset, Wiltshire, and Worcestershire Wildlife Trusts.
Why join us?
This is a unique opportunity to play a key leadership role in a values-driven organisation, helping to support vital conservation work across the South West and beyond.
How to apply
An application pack and form can be downloaded from the SWWFL website. A copy of your CV, plus a personal statement detailing your skills and experience relevant to this role, must be included in your application.
The deadline for applications is 7th June 2026.
Interviews will take place on 30th June 2026 at Avon Wildlife Trust, Bristol.
Applicants must complete a personal statement detailing their skills and experience relevant to the role. A CV must also be included.
The client requests no contact from agencies or media sales.