Trust manager jobs in greater london
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You’ll lead an established and growing team responsible for delivering exceptional supporter care, accurate income processing and the high-quality fundraising compliance. This is a hands-on leadership role where strategic thinking meets operational delivery. You’ll manage people, processes, platforms and performance.
You’ll have ownership of our supporter care operations, from frontline response-handling to behind-the-scenes processes such as income processing and fundraising team fulfilment. To ensure responses are accurate and on brand, donations are handled securely and in line with fundraising regulations and our supporters get the best experience from all these areas, thanking and fulfilment. You’ll also leads on supporting the wider engagement team with fundraising compliance, ensuring organisational processes and policies are fit for purpose and that all our fundraising marketing and gift aid audit trail is compliant long with organisational wide adherence to PCI DSS.
About you
In this role, you’ll need:
· A strong experience in a customer service leadership role, ideally within a fundraising or supporter care environment
· An excellent knowledge in fundraising compliance and assurance as well as adhering to regulatory compliance for gift aid and income processing including PCI DISS compliance
· Excellent communication skills, and you’re known for your empathy, ability to stay calm under pressure, and ability to build strong relationships across teams
· To be a strategic thinker who can balance operational detail with long-term supporter experience opportunities and manging risks. You’ll have a hands-on approach to problem-solving and a passion for continuous improvement
· To thrive on leading the team to achieve results through leading by example, mentorship and advocating for their needs
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
Monday 11th August 2025 at 9:00am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Interview date
1st Interview stage: 18th and 19th August 2025
2nd interview stage: Monday 1st September 2025
You will raise awareness of crime prevention and share stories about communities around the country. As we are a small team, we need to be flexible and support each other, which adds variety to the role. One day you might be creating content for our social media channels, and the next you might be welcoming a Minister to the office.
We are looking for a team-player with excellent written, verbal and digital communication skills. You’ll need to have good attention to detail and be proficient in social media and video production.
You’ll also need to be willing and able to help upskill our volunteers to be able to produce social media content. Being a national organisation across two countries, this role may require some travel to get out and about and support our members.
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.

Use your recruitment expertise to support lives, not targets.
At Samaritans, we believe that no one should face their struggles alone. As Talent Attraction Advisor, you’ll play a key role in helping us attract, recruit, and onboard incredible people - both staff and volunteers, who are vital to our mission of reducing the number of lives lost to suicide.
You’ll support managers and candidates, in the delivery of inclusive and professional end-to-end recruitment campaigns, working collaboratively with hiring managers, volunteer leaders, and internal teams to ensure a seamless and engaging experience for all candidates. You'll bring passion for people and a good understanding of best practice recruitment principles to ensure positive experiences of all those that use our services, ensuring equity, diversity and inclusion are embedded at every stage.
Contract terms:
• Initially a 12month fixed term contract
• £34,000 - £37,000 per annum with Benefits
• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
• Hybrid working: Linked to our Ewell (Surrey) office with a blend of home working and access to work from our offices in Ewell and London Bridge.
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
What you’ll do:
- Manage multiple, end-to-end recruitment campaigns, providing expert advice and guidance to hiring managers
- Craft compelling job adverts and ensure visibility across diverse platforms and audiences
- Deliver exceptional candidate experiences - keeping communication clear, timely and respectful
- Support volunteer recruitment and onboarding, particularly for service expansion initiatives
- Champion inclusive recruitment practices and ensure legal compliance across the UK and Ireland
- Lead projects to enhance our recruitment experience - developing our people value proposition, refining induction, and enabling internal talent mobility
- Collaborate across teams to ensure smooth onboarding and induction, particularly with Employee Experience and Samaritans Training School
- Maintain and update recruitment platforms and communication channels, using data and insights to inform continuous improvement
What you’ll bring:
- Experience managing multiple recruitment campaigns in a fast-paced environment
- Sound knowledge of inclusive recruitment practices and employment legislation
- Confident in using applicant tracking systems (ATS) and working with recruitment data
- Excellent communication and stakeholder management skills
- Ability to advise, influence and build trust at all levels
- Organised, detail-oriented and passionate about candidate experience
- A team mindset and a proactive, solutions-focused attitude
- CIPD or Volunteer Management qualifications (desirable but not essential)
- Previous charity or not-for-profit experience (desirable)
- A compassionate nature and a positive can-do attitude
Full outline of the role available in the Job description file here.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now and help us shape a recruitment journey where everyone feels they belong.
To apply, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Due to the timeframes for this role, we’re only able to consider candidates who can start within one month of offer.
Applications close: 9am Wednesday 6th August
Interviews: Wednesday 13th August
The client requests no contact from agencies or media sales.
Are you a sharp, energetic, and adaptable governance professional who thrives on supporting effective leadership, strong compliance, and smooth organisational operations? Harris Hill is delighted to be working with an international educational charity that has a long-standing mission to empower young people through the life-changing skills of oracy, critical thinking, and dialogue, in their search for a Senior Governance Officer. This part-time (3 or 4 days per week), permanent role offers flexibility in both working patterns and hybrid work arrangements.
This is a key role at the heart of the organisation’s Corporate Services team, supporting the Chief Operating Officer and Board of Trustees to ensure high standards of governance and compliance. You will play a central role in preparing and circulating Board and Committee papers, taking clear and accurate minutes, maintaining registers, supporting audits, and tracking progress on key actions. You will contribute to risk assessments, ensure regulatory requirements are met, and provide trusted administrative support to the COO. The post holder will support the organisation through the annual audit and Board effectiveness review, liaise with legal advisors for due diligence checks, and ensure all statutory and regulatory requirements are met.
We’re looking for someone with a solid understanding of corporate governance, compliance, and charity regulation, as well as experience supporting Boards and senior leadership. You will be experienced in preparing for and minuting Board and Committee meetings, able to manage multiple projects to deadline, and confident in upholding high standards of compliance and confidentiality. Tact, discretion, and strong interpersonal skills are essential, as you’ll be working closely with senior leaders and trustees.
Candidates must bring not only precision and professionalism but also a collaborative mindset and a can-do attitude. You’ll need to be flexible, responsive, and enthusiastic about the organisation’s vision and mission.
A background in the charity sector is highly desirable, though candidates with strong relevant experience from education or similar sectors are also encouraged to apply.
To apply, please submit your up-to-date CV by 03rd August 2025 at 23:59.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
About the role
As an Experienced Practitioner, you will provide direct support and care for our young people who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions.
Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
Applicants should have
- Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) or be willing to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England).
- Minimum of 1 years’ experience working and supporting children and Young People to achieve their full potential.
- Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
- An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work shifts, including weekends and bank holidays.
- Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
- Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.
What you should expect from us
- Salary: £27,248 per annum
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
First Stage Interview – Tuesdays & Thursdays throughout April and May 2025
Shortlisted candidates will be invited to attend an interview at our Head Office
Second Stage
Successful candidates will then attend the second stage interview at the home they have applied for.
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*Trainee Practitioner - Young People Support Worker - London
Contract Type: Full-time, Permanent
Salary: £25,480 per annum, rising to £27,144 after successful completion of probation.
Location: Camden (NW3)
If you are looking for a fulfilling and rewarding career where no two days are the same, this might be the job for you!
About the Role
As a Support Worker in a Semi-Independent Home, you will have the opportunity of developing authentic relationships with our young people (aged 16 – 21 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information. Throughout the shift you will have the additional support of an on call manager should you have any questions. Further to this, you will be involved in team meetings monthly and will also receive monthly supervision.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
Working Hours
Our young people need care 24/7 so we have fixed rotas with different shifts (8, 10 and 12 hours) from 8 am to 10 pm for day staff; and from 9 pm to 8.30 am for night staff.
On average, you will be working 40 hours a week, so meaning if you work 4 shifts of 10 hours each, you will then get 3 days off.
There is always the possibility to do overtime if you need a bit extra, this is paid time and half same as bank holidays.
- 40 hours per week (including weekends and bank holidays)
What you need to bring to this role
- Genuine commitment to working and supporting Young People to achieve their full potential.
- An understanding of the issues facing young people.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work shifts, including weekends and bank holidays.
What you should expect from us
- Salary: £25,480 per annum, rising to £27,144 after successful completion of probation
- 4 weeks full induction and training program (paid).
- Competitive pay and reward structure offering salary progression based on performance.
- Tailored career development plan through our “St Christopher’s Academy”.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification.
Once application has been submitted, candidates will require to complete an online situational test which will inform the shortlisting process. Unsuccessful candidates will be communicated the outcome via email.
Closing date- 1st August 2025
First Stage Interview – Throughout July & August
Shortlisted candidates will be invited to an individual interview, which will include a written exercise. The interview will be face to face at our offices in Putney.
Second Stage
Successful candidates will then attend the second stage at the service they apply to.
Our Children and Young People are looking forward to hearing from you
__________________________________________________________
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
This is a new post and an exciting time to join The BRIT School team, following the rapid growth in our engagement with – and income from - Major Donors, through a programme that includes fundraising events at world-renown venues including Ronnie Scott’s.
Joining us now as Philanthropy Officer, you will be at the start of our efforts to build on this momentum, helping the School to realise ambitions as we launch our new Five Year Strategy.
We are looking for someone who has a passion for the ethos and ambition of The BRIT School. As a member of a focused and growing team, you’ll have the autonomy, responsibility and
freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.
We would welcome candidates who are looking to move into major donor fundraising from other fundraising backgrounds, or relevant sales environments; we're also open to people at the start of their fundraising career.
We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.
The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values.
We look forward to receiving your application, and we hope to meet you soon.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Job title: Support, Time and Recovery Worker
Reference Number: 288
Salary scale: £23,800 – £24,500 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Reports to: Senior Bounce Back Worker
Contract length: 18 Months
No. of hours: 30 Hours per week (Over a 7 day rota, 11am – 8pm)
Main base/s: Mental Health Urgent Care Centre(MHUCC), Lister Hospital, Stevenage
About the Project
Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital.
The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people’s needs to be met with the right care at the right time.
About the Role:
The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health.
The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect.
You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.
Key Responsibilities
- To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
- To advocate for service users, explaining organisations and pathways.
- To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
- To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
- To gather feedback and evaluation on patient experience in the MHUCC
- To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
- To link in with wider Herts Mind Network services and facilitate referrals
- To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
- To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Eligibility for blue light card.
Closing date for receipt of applications is 28th August at 5pm.
Interviews will be held on Tuesday 2nd September at the Mental Health Urgent Care Centre, Lister Hospital.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
SOS Rape Crisis (SOSRC) is an independent specialist sexual violence charity providing support for adults (regardless of gender), young people and children who have experienced sexual violence and/or child sexual abuse, in Southend, Castle Point and Rochford.
We are part of Synergy Essex, a partnership of three Rape Crisis Centres (SOSRC, SERICC and CARA), funded by the Office for the Police, Fire and Crime Commissioner for Essex to provide a countywide ISVA service.
The Opportunity
This is an opportunity to join a dedicated team providing vital support to survivors of sexual violence and abuse. As a Navigator Project Worker, you will be the first point of contact for individuals accessing Southend-on-Sea Rape Crisis services. You will offer compassionate, trauma-informed, and needs led support, helping survivors feel heard and understood from the outset. Through careful assessment and informed referrals, you’ll play a key role in connecting survivors with the most appropriate services.
Key Responsibilities
-
Provide a professional and empathic first point of contact for survivors of sexual violence and/or abuse.
-
Offer one-off emotional and practical support, and provide information, signposting and onward referrals.
-
Complete initial assessments to identify their needs and most appropriate next steps.
-
Keep accurate, timely and confidential records on the case management system.
-
Work in partnership with SOSRC colleagues including the Counselling and ISVA Teams.
-
Attend team meetings, one-to-ones, clinical supervision, line management and other meetings as required.
-
Maintain confidentiality and adhere to data protection legislation and guidelines.
-
Contribute to monitoring and evaluation and meet administrative requirements.
-
Work in accordance with all SOSRC policies and procedures.
-
Attend regular training and maintain a good working knowledge of sexual violence and its impact.
-
Promote a trauma-informed and survivor-centred approach in all aspects of the role.
-
Actively contribute to the delivery of a safe, effective and high-quality service.
About You
Essential Skills and Experience:
-
Experience of delivering support and/or information to vulnerable people.
-
Experience of working in a voluntary organisation, public sector or health and social care setting.
-
Experience of maintaining accurate and confidential records.
-
Knowledge and understanding of safeguarding and risk management.
-
Excellent communication skills.
-
Understanding of trauma-informed practice.
-
Ability to work on own initiative.
-
Proficiency in IT including Microsoft Office and online systems.
-
Commitment to working within an anti-discriminatory and anti-oppressive framework.
Desirable:
-
Experience of working with people affected by sexual violence or other forms of trauma.
-
Experience of working in partnership with other services.
-
Experience of monitoring and evaluation.
-
Understanding of sexual violence and its impact.
-
Knowledge of the criminal justice system and statutory services.
-
Driving licence and access to a vehicle.
Additional Information
-
Salary: £28,624 per annum (pro-rata)
-
Hours: 30 hours per week
-
Contract: Fixed term
-
Start Date: August 2025
-
Location: Southend-based, with travel across Mid, South and West Essex
-
Leave: 28 days annual leave plus additional gift days over the Christmas period
-
Charity No: 1194207
Join Us
SOSRC is committed to ensuring equity, diversity and inclusion within the organisation and we actively encourage applications from all backgrounds and communities.
If you meet even some of the criteria, we would strongly encourage you to apply. We value the skills and experiences you may bring and welcome applicants from underrepresented groups and those with lived experience.
Please refer to the job description and person specification attached to this post for full details.
Supporting survivors of sexual violence with specialist, trauma-informed care, advocacy, and empowerment across Southend and South East Essex.
The client requests no contact from agencies or media sales.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
Marketing & Mobilization (M&M), a part of External Relations (ER), is a dynamic team, tasked with overseeing and creating communications and marketing, building the IRC’s global profile and brand, increasing private revenue from deeper donor engagement and partnerships, and influencing our target audiences. In alignment with our Strategy100 commitments, M&M has launched ambitious multi-year campaigns that raise funding, profile and influence and will improve our share of voice and resonance in key geographies and globally.
The Content and Creative team, a part of M&M, consists of award-winning creative specialists and idea partners, developing powerful communications and experiences to really engage audiences and ultimately to deliver on ER ambitions and objectives. Using creative mediums such as storytelling, visual design, and video, they tap into the expertise of colleagues across the organization.
The Officer, Private Fundraising Communications is responsible for developing content that inspires private sector funding towards the IRC’s innovative and impactful programs in 40+ countries. This person will collaborate extensively with program teams and External Relations to create communications that engage prospective donors, demonstrate their unique philanthropic impact, and inspire ongoing support through tailored content across Trust & Foundations, Global High Net Worth Individuals, Global New Business, and Corporations.
This person will be a strong grant writer, dynamic storyteller, communicating the story of IRC’s work on behalf of people impacted by crisis for over 90 years through concept notes, proposals, pitch decks, reports, and other fundraising content. The ideal candidate will be familiar with humanitarian program design concepts and complex proposal development processes.
KEY ACCOUNTABILITIES
Business Development Writing (40%):
● Responsible for producing persuasive and well-structured proposals for 6+ figure grants, positioning IRC as a best-in-class humanitarian and development organization. (They will support a portfolio with a special focus on Trust & Foundations, with projects for Corporate, HNWI, etc. as assigned.)
● Conduct programmatic research, collaborate with various teams (fundraising, program, etc.), and articulate the organization's goals, strategies, and impact to secure funding for humanitarian and development projects.
● Transform technical, programmatic content into sophisticated, compelling, donor-friendly materials. These materials will showcase the impact and sustainability of our programs while communicating our shared values with private sector partners.
Impact Reporting (40%):
● Create comprehensive and compelling reports and other written materials that highlight innovation, evidence, and outcomes the IRC delivers for our clients in some of the world’s toughest places, while building trust and transparency with private sector donors.
● Use data, human-interest stories, and other storytelling to create compelling, effective reports. These reports will fulfill donor-set requirements and communicate what sets our program approaches, evidence generation, advocacy, and expertise apart.
● Present program results clearly, workshopping reports with technical experts across the IRC.
Project Management (20%):
● Serve as a primary focal point for account managers to navigate communications resources and grant writing services.
● Lead the end-to-end process of proposal development across a diverse portfolio of grants - including curating content, workshopping information with program and communications colleagues, and building editorial timelines to finalize written assets across IRC teams.
● Document timelines and follow up with relevant responsible parties to help ensure core proposal/reporting milestones are met
● Coordinate with IRC teams (Program, Finance, Design and UX, Communications, etc.) to shape custom grant communications and set priorities.
PERSON SPECIFICATION
Essential
Skills, Knowledge and Qualifications:
● Experience in crafting compelling proposals for high-net-worth donors, foundations, and corporations.
● Exceptional writing and editing skills, with exposure to strong program design backed by logframes, theories of change, and work plans.**
● Strong storytelling skills, with the ability to transform technical concepts and program design ideas into easy-to-understand communications that are brand-aligned, creative, and inspiring.
● Strong project management skills, with the ability to manage multiple projects and meet tight deadlines.
● Strong ability to collaborate with diverse stakeholders.**
Experience:
● Demonstrated experience in grant writing, proposal development or reporting, preferably in an international organization and/or for the Corporate sector.**
As the Head of Philanthropy and Partnerships, you will play a pivotal leadership role in delivering our ambitious new fundraising strategy through leading a team to build transformational relationships to help achieve The Brain Tumour Charity’s mission to defeat brain tumours. Reporting to the Director of Fundraising and leading a high-performing team, you will be responsible for developing and executing a bold, strategic approach to major giving, trusts and foundations, corporate partnerships, and high-value donor engagement.
You will drive growth across a portfolio of income streams by identifying and cultivating long-term, meaningful partnerships with philanthropists, grant-makers, and companies aligned with our values and vision. This is a unique opportunity to influence change and secure significant funding to fuel life-saving research, improve patient outcomes, and raise awareness of brain tumours.
WHO WE'RE LOOKING FOR:
The ideal candidate will have a strong track record of securing six-and seven-figure gifts, exceptional relationship-building skills, and strategic leadership experience in a charity or relevant sector. Passionate, collaborative, and impact-driven, you will inspire others and champion innovation to help us move faster towards a cure.
KEY ACCOUNTABILITIES:
- Strategic Leadership
- Develop and implement an ambitious philanthropy and partnerships strategy aligned with The Charity’s overall income generation goals and strategic priorities.
- Lead and inspire a team of fundraising professionals across major donors, family Led Partnerships, Trusts & Foundations, and corporate partnerships, fostering a high-performance and collaborative culture.
- Contribute to the organisation's wider strategic planning and represent high value giving at senior leadership level.
- Income Generation and Growth
- Drive sustainable growth in high-value income, securing significant, multi-year gifts from individuals, companies, and grant-making bodies.
- Identify new funding opportunities, oversee compelling proposals, and ensure excellent stewardship that strengthens donor relationships and encourages repeat giving.
- Lead the development of major donor giving programmes, including cultivation events, networks, and tailored engagement plans.
- Relationship Management
- Personally manage a portfolio of high-value relationships, including major donors, senior corporate contacts, and philanthropic partners.
- Act as an ambassador for The Brain Tumour Charity, building influential partnerships and representing the organisation at key external engagements.
- Collaborate closely with the CEO, trustees, and senior volunteers to support their involvement in relationship building and solicitation.
- Corporate and Strategic Partnerships
- Develop a clear and compelling case for support for corporate partners, building strategic, long-term partnerships that align with corporate social responsibility objectives and mutual value.
- Oversee the delivery of impactful corporate partnerships, ensuring effective activation, reporting, and relationship management.
- Governance and Performance Management
- Set and monitor income and expenditure budgets for philanthropy and partnerships, reporting on performance to the Director of Fundraising and other stakeholders.
- Ensure compliance with fundraising regulations, data protection, and ethical standards in all donor and partner activities.
- Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact and return on investment.
- Team Development and Culture
- Recruit, develop, and retain top fundraising talent, ensuring the team has clear goals, access to professional development, and a supportive environment.
- Champion cross-team collaboration, innovation, and a commitment to the Charity’s values and mission.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.



The client requests no contact from agencies or media sales.
Admin Officer – Resilient Water Accelerator
Contract: Permanent, Full time, 35 hours per week
Location: London, United Kingdom subject to right to work.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).
60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £33,223 - £34,894 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About Resilient Water Accelerator (RWA)
The climate crisis is a water crisis. Around the world, people are feeling the effects of climate change through water, including flooding, droughts, sea level rise, and irregular rainfall. Climate change is affecting seasonal and long-term water availability, meaning we can no longer rely on rain, river flows and aquifers. The Global Commission on the Economics of Water has said that the world is facing the prospect of a 40% shortfall in freshwater by 2030; and water and wastewater contribute 10% of global emissions. To adapt to this new reality and build resilience to the impacts of climate change, we need to re-think how water resources are managed and delivered for different users over time. This provides an exciting opportunity to rethink how we create investment opportunities that promote resilient water management for people and the planet.
The Resilient Water Accelerator is designed to increase the flow of private and public finance into water projects that help the most climate-vulnerable communities build resilience to climate change. Despite the high need, only 3% of total climate finance flows go towards water. Our mission is to demonstrate the business case for increased and enhanced public and private investment in water-related deals in emerging economies that strengthen resilience for climate-vulnerable communities and are replicable so that millions more can benefit. We are working to increase the speed, scale and replicability of water investment by creating a pipeline of bankable projects, bringing together the right mix of financing with the right commercial structures and partners, and supporting improvements in the enabling environment. We are undertaking work to understand local markets and context, develop templates, shared resources, and data, to build proof of concept projects to provide a springboard for increased action on resilient water. And we are developing thought leadership on how to make water more investible.
About the RWA team
The Resilient Water Accelerator (RWA), wholly owned subsidiary of WaterAid, is a global organisation that aims to:
- Address the climate impacts on water to strengthen resilience in vulnerable communities.
- Secure greater investment from public and private sources in water infrastructure and services.
- Ensure this work can be replicated and scaled to increase long term water security.
To achieve this, we work with policy makers, experts, investors and communities to identify critical climate risks to water and shape a business case for priority projects.
We work to ensure these projects act as positive examples of a new approach to programme development in the water and climate sectors.
This role will play an essential part in delivering our international programme of work.
About the role
As our Admin Officer, you will play a critical role in our Global Platform team — helping to link the different parts of the Resilient Water Accelerator (RWA) together and co-ordinate with our partners around the world to drive sustainable change.
The Resilient Water Accelerator is a newly formed not-for-profit organisation, which, as a wholly owned subsidiary of WaterAid, means both organisations retain a close and collaborative relationship. This is an exciting opportunity to be on the ground floor as we build new structures and culture for this unique startup organisation, as it works towards delivering on its mission.
In this role, you will:
Provide support and solutions as the RWA puts in place new structures and systems
o You will work with SMT to explore the practical and regulatory steps towards building our own high-performing systems.
o Help develop solutions to interfacing with WaterAid’s systems (e.g. financial and HR).
Take the lead in engaging with WaterAid’s finance processing systems
o Process payments
o Develop contracts and due diligence
o Prepare invoices and work with the team to develop budget forecasts
o Ensure quality and consistency of our financial reporting
Support SMT and wider team
o Help with the monitoring and co-ordination of SMT meetings, action and responsibilities
o Support planning and project management across the team
o Support in the design and maintenance of a shared platform with core information and contacts, key information and core RWA documents.
o Provide support with diary management (team and individuals)
Support Hiring and Training
o Support the recruitment and onboarding process for new staff, organising recruitment campaigns, working with WaterAid’s People Team, and liaising with candidates.
o Supporting staff activities, including logistics for travel and accommodation for training, aways days and in-person meetings
Logistics
o Provide support to the Chief Executive of the RWA
o Provide support to the newly established RWA Board of Directors, through the Board Secretariat function
o Work with colleagues across the RWA team to process and manage information
Requirements
To be successful, you will need:
- Ability to act on your own initiative to ensure momentum of our work is maintained
- Strong attention to detail
- Strong team player and willingness to be flexible to respond to changing priorities.
- Ability to produce high quality written work in English with a strong eye for detail
- Experience of diary management and event co-ordination
- Experience in administration – contracts, payments and project management procedures
- Passionate about climate adaptation and water security, and driven to make a difference in the lives of vulnerable communities
Although not essential, we’d prefer you to have:
- Knowledge of project management tools or design software
- Experience working with a consortium of partners from both the public and private sectors
- Experience of providing support to a Board of Directors.
- Experience working in or closely with one of the RWA’s priority countries (Bangladesh, Brazil, Malawi, Morocco, and Nigeria)
Closing date: Applications close 12:00 PM UK time on Monday 4 August 2025. Interviews are expected to take place week commencing 11 and/or 18 August 2025.
How to apply: Click Apply to complete the pre-screening question and upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Programme Lead (Goals, Missions and Business Improvement)
Ref: REQ004362
Fixed term contract (12 months)
£45,855 a year
London, E15 2GW/Hybrid Working
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information please visit our website.
As part of Scope’s strategy, An Equal Future, we have introduced new ways of working to achieve social change. You will lead on implementing these ways of working. And support the delivery of our strategy, through goal groups and missions. You will work to continuously evolve and improve our ways of working for maximum impact.
The start date for this role will be 27 October 2025, including a one week handover with the Programme Lead.
The role
The responsibility for the Programme Lead is to support the organisation to deliver its strategy and live Scope’s story of change. They will work with goal groups and mission based teams. This will include designing and running workshops to help us develop our strategy and plan our activity to deliver it.
Goal groups play an important role to keep Scope focussed on the impact we want to see. The Programme Lead will manage goal groups and introduce cross-functional planning. Enabling strategy to translated into delivery. The role will develop sessions with the goal groups, ensuring objectives are set and collating insight.
Continuous improvement will be a priority, due to our new ways of working. The Programme Lead will run retrospectives and use feedback to ensure Scope is set up to deliver it’s strategy. They will establish mechanisms for learning and improving. Using findings, they will report and influence key stakeholders. This includes colleagues of all levels across the organisation.
About you
We are looking for someone who can bring out the best in colleagues across Scope. You should enjoy working with others and value collaboration. It’s important that you include diverse voices. You will have the ability to shape activity collaboratively.
We want a strategic thinker with experience leading complex programmes that create social change. You should have strong project or programme management skills. Including the ability to balance multiple priorities and deliver at pace.
You will have experience with agile ways of working and helping others use them too. You’ll be open to testing new ideas, learning from failure, and improving how we work. We’re looking for someone who can set up processes that support learning and ongoing improvement.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus bank holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online:
Application closing date: 08/08/2025
Supporter Acquisition Lead
Ref: REQ004396
£50,133 a year
London, E15 2GW/Hybrid Working
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information please visit our website.
We are looking for a Supporter Acquisition Lead to join the mass fundraising and engagement team at Scope.
In this pivotal role, you will be responsible for leading the development and delivery of innovative, inclusive, and data-driven acquisition campaigns.
You’ll be responsible for ensuring we recruit up to 25,000 new supporters annually through a wide range of channels including, face to face, digital, telemarketing and payroll giving, across both cause and lottery programmes.
The role
As the Supporter Acquisition Lead, you’ll lead a team of three to ensure we’re recruiting quality long term supporters, whilst diversifying our acquisition programme.
Your role will consist of:
· Developing and implementing Scope’s Individual Giving acquisition strategy to drive long-term income growth.
· Leading innovation through a test-and-learn approach across products and channels.
· Leading and developing a high-performing acquisition team.
· Overseeing the planning and execution of multi-channel acquisition campaigns.
· Managing complex budgets and reforecast monthly against targets.
About you
We’re looking for a passionate and experienced fundraising leader, with experience in developing and building successful acquisition teams and programmes.
· Proven track record in supporter acquisition, with at least 5 years of experience in a similar role.
· In-depth understanding of fundraising and supporter acquisition strategies, techniques, and best practices.
· Experience in developing and managing complex budgets including financial modelling and reforecasts, and delivering against agreed budgets.
· Demonstrated leadership abilities, including experience in managing and motivating a team.
· Ability to analyse data and trends to inform fundraising strategies and decisions.
· Experience in building relationships with and managing multiple stakeholders.
· In depth knowledge of fundraising and marketing compliance and regulations within the UK.
· Experience in managing external agencies and working with internal creative teams.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus bank holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online:
Application closing date: 10/08/2025
Employment & Progression Coach
Capital City College Westminster Centre, 76 Vincent Square, SW1P 2PD, London
Permanent, full-time
£30,000 & 34 days of annual leave
About Hotel School
Hotel School is an award-winning charity that empowers people who have experienced homelessness and other disadvantages to thrive in the hospitality industry. This dynamic 10-week programme combines theory, hands-on experience, and industry visits to provide the skills and confidence to land a job and excel in it.
Hotel School provides a welcoming, inclusive, and supportive training environment where students are given the opportunity to build their confidence to learn and grow. Our holistic approach is how we succeed in finding and sustaining long-term employment and progression, even for those who have been unemployed for over 20 years. We support our graduates as they take their first steps into work through mentoring, employer education, and progression management and support our graduates for up to one year after graduation, and sometimes longer if needed.
Hotel School operates as a Psychologically Informed Environment (PIE), meaning our training programme is tailored to address the emotional and psychological needs of the individuals we work with. Within this framework, Hotel School adopts a Trauma-Informed approach when engaging with students and graduates, acknowledging that many may have encountered complex trauma.
About the Role
Join a small, passionate, and dynamic team committed to helping individuals from disadvantaged backgrounds complete their training and transition into sustainable, inclusive careers within the hospitality industry.
As an Employment & Progression Coach, you’ll work one-on-one with students and graduates, supporting them to overcome barriers, stay motivated, and achieve their goals, evoking meaningful change in their lives and futures.
You will also work closely with Hotel School hospitality employer partners to identify suitable job opportunities and collaborate to ensure our graduates are well-supported as they transition into and sustain meaningful employment.
Key Responsibilities
-
Provide one-to-one, trauma-informed and person-centred employment support to students and graduates
-
Help graduates overcome barriers and prepare for sustainable hospitality careers
-
Work closely with employer partners to secure and support job opportunities
-
Coordinate work experience placements and deliver employability workshops
-
Collaborate with mentors and support services to ensure holistic, person-centred support
-
Monitor and record the progress of students and graduates
-
Follow safeguarding procedures and respond appropriately
About you
We’re looking for someone who is:
-
Experienced working with people experiencing homelessness and/or other disadvantages or in
employment services
-
Compassionate, patient, and calm under pressure
-
Passionate about empowering and motivating people to move forward
-
Experienced in supporting people facing barriers
-
Highly organised, proactive, adaptable, with great communication skills
-
Able to build trust and communicate well with a wide range of people in person
-
Experienced in admin and using systems (MS Office essential)
Bonus (but not essential):
-
Hospitality experience
-
Knowledge of trauma-informed or person-centred practice
Benefits
Salary and Leave
-
Annual salary of £30,000.
-
Annual Leave: 34 days of annual leave, inclusive of all public and bank holidays.
-
Pension Scheme
Professional Development
-
1:1 Coaching
-
Supervision
-
Group Reflective Practice
-
Ongoing Training
Well-being and Support
-
Employee Assistance Programme (EAP): Through Hospitality Action, the EAP provides confidential support and resources to employees, such as counseling, legal advice, and financial planning.
-
Wellbeing activities such as staff socials, yoga, mindfulness, and meditation.
Commitment to Diversity
We welcome applications from people of all backgrounds and especially encourage people with lived experience of homelessness, disadvantage, or marginalisation to apply. We're committed to building an inclusive, supportive team that reflects the people we work with.
How to Apply
Please send:
- A CV (max 2 pages)
- A Supporting Statement (max 350 words per question) responding to the three questions below
Supporting Statement Questions
You can draw on paid work, volunteering, or personal experience.
- Why are you applying for this role?
What excites you about The Hotel School and this opportunity? - Empowering people to achieve their goals Tell us about a time you supported someone to identify and achieve their personal or professional goals. What steps did you take, and what was the outcome?
- Supporting people through challenges Tell us about a time you supported someone facing barriers (e.g. housing, confidence, mental health).
- How does your previous experience prepare you for this role?
Refer to the job description and share examples that show you're a good fit.
Deadline: 6th August 2025
Informal chats are welcome — please contact Dana.
We understand AI tools can be helpful in preparing applications, but we really value responses that feel personal, reflective, and show us why this work matters to you.
Recruitment Process
If shortlisted, we’ll invite you to a short telephone screening call (20–30 minutes) to learn more about you, answer any questions, and explain the next stage.
Following that, selected candidates will be invited to an in-person interview at The Hotel School in central London. This includes a panel interview, a scenario task, and the opportunity to meet one of our graduates.
We want the process to feel welcoming and supportive, and we’ll share full details in advance so you can prepare.
Safeguarding
This role requires an enhanced DBS check. The Hotel School is committed to safeguarding and to creating inclusive, safe environments for all students, graduates, and staff.
Please upload your CV and answer the four questions to complete your application.