Trustee jobs in camden town, greater london

Position: Director of External Affairs
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

It is a very exciting time to join the MS Society as Director of External Affairs a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy.

We’re looking for an experienced and focused leader who has the ability to drive forward our brilliant Policy & Evidence, Campaign & Public Affairs and PR teams. We’re looking for someone who can work collaboratively across the organisation to ensure our work has a positive impact for the MS community.

With the ability to provide strategic and thought leadership, you’ll act as the leading authority on matters relating to external affairs, providing advice across the organisation including to the Executive Group and Trustees.

You’ll have significant experience of developing and implementing relevant external affairs strategies and of successfully leading policy, communications or campaigning functions in an organisation of comparable size and complexity. You’ll also need to be influential both internally and externally, including representing the MS Society at a range of external meetings with a variety of audiences.

As well as leading on planning and budget setting for the external affairs functions, as a member of the leadership team, you will also contribute to the strategic leadership, planning and policy formulation of the MS Society as a whole.

We’re looking for someone who is committed to collaborative working, who is excellent at building relationships and trust with colleagues at all levels, and whose focus is on supporting high performing teams and enabling them to do their best for the MS community.

Closing date for applications: 9:00 am Monday 12 May 2025

Anticipated interview date:

First interviews: Friday 23 May 2025

Second interviews: Wednesday 28 May 2025 or Thursday 29 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

This is a new role within the communications and engagement team, with responsibility for helping our members to campaign and secure improvements to regional transport accessibility. The role is part of our work to achieve justice in society, where disabled people’s voices are amplified, and our message is heard and acted upon.

You will work across the north of England, mirroring the regions covered by the Sub-national Transport Body ‘Transport for the North’. You must live in this region to apply and undertake this position.

You will collaborate with Transport for All members, disabled people’s organisations, and civil society organisations, bringing disabled people together to share our views on accessible transport and make change. Where campaigning is already taking place, you will work alongside it, offering resources and practical support as desired.

You will need to stay abreast of transport developments in your region, and work closely with other teams to share your insights. This will ensure local disabled people’s experiences guide the national agenda.

Key responsibilities

1. Planning and development (10% of time)

· Plan regular activity across your region, considering staffing, budget, and wider organisational requirements

· Help to develop and deliver Transport for All’s membership offering, community building and local campaign support

· Keep Transport for All’s CRM and records up to date

· In partnership with your manager, create systems to monitor objectives against funding and organisational targets and prepare reports to evidence progress against these

2. Communication and community building (50% of time)

· Build relationships with local members, campaigners, disabled people’s organisations, groups and forums

· Represent Transport for All at meetings and events, including giving presentations on our work

· Organise and deliver regular member meetings online and offline, providing space for people to connect, share transport accessibility news and plan and progress campaigns

· Contribute and commission member content for the member newsletter, website, and social media

· Speak to the media and develop and grow a network of local members willing to train as spokespeople for meetings and media interviews

· Promote and grow a diverse membership in your region

· Ensure members can take part in paid opportunities via the training, research and consultancy team

3. Policy influencing and campaigning (30% of time)

· Maintain awareness of the policy agenda for your area

· Keep abreast of transport issues local members are experiencing

· Act as a conduit between members, the Insight and Advice team, and the Policy, Public Affairs and Campaigns team

· Work collaboratively with the Policy, Public Affairs and Campaigns team to form and maintain relationships with key regional stakeholders

· Coordinate responses to regional transport consultations in line with Transport for All positions, coordinating contributions from members, and giving guidance to members who wish to respond individually.

· Bring together and support members and campaign groups to influence local policy through local or national Transport for All campaigns. This could mean you will:

o Support members with campaign planning

o Provide practical support eg booking venues and access support for meetings, coordinating emails to local members

o Give guidance on technical aspects of transport policy

o Attend meetings with decision makers alongside campaigners, and representatives from the Policy, Public Affairs and Campaigns team

o Publicise campaigns in local media

o Document campaigners’ experiences for others to learn from eg via website pieces or commissioned blogs

· Contribute to Transport for All’s understanding of overarching issues and contribute to national campaign planning.

4. Insight (10% of time)

· Share information about the Transport for All advice-line with members and the disabled community in your region

· Give updates on regional transport changes to the Insight and Advice team to support accurate advice giving and regional casework

5. General (at all times)

· Undertake any other tasks, duties or projects which may arise from time to time which are in line with the general level of this post and as instructed

· Undertake occasional evening and weekend work as required, and take responsibility for arranging time off in lieu with your manager

· Line manage and supervise members, contractors and staff as required

· Work within the Social Model of Disability

· Work in adherence to Transport for All’s values and staff policies

· Maintain confidentiality

· Attend staff meetings as needed

Skills

We’re looking for someone who:

1. Understands transport accessibility barriers for disabled people, this may be from personal experience

2. Lives in, and has knowledge of, the Transport for the North region, including political and/or transport structures

3. Is confident representing an organisation and building and managing external relationships

4. Has experience of working collaboratively to mobilise campaigners, including running meetings or events

5. Has a track record of securing change through campaigns, activism, public affairs or political influencing

6. Has versatile written and verbal communication skills, including listening skills

7. Can demonstrate excellent teamworking skills with the ability to work flexibly and collaboratively across a remote organisation

8. Is committed to, and understands, the social model of disability, and disability justice

We particularly welcome applications from disabled people. This explicitly includes those of us who are Deaf, neurodivergent, chronically ill, have a mental health condition, have age-related impairments, and people with both visible and non-visible impairments.

Why choose us?

Transport for All is a disabled people’s organisation. Almost all of our team and trustees have lived experience of impairment or chronic illness.

We’re committed to understanding and respecting each other's access requirements. Accessibility is embedded in our systems and ways of working, and wellbeing is our focus.

Philanthropy Key Relationships Manager

We are looking for a Philanthropy Key Relationships Manager to lead on building and strengthening relationships with major and mid-level donors, helping them achieve their philanthropic goals while raising vital income for the charity.

Position: Key Relationships Manager

Location: Home based (with quarterly in person All Staff days, travel to donors and some Fundraising team days in Swindon). To facilitate travel to donors, candidate will need to be based in the South of England, or near London. 

Hours: Full-time

Salary: £37,000 to £41,000 per annum

Contract: Permanent

Closing Date: 11 May 2025

The Role

With a strong focus on stewardship, you’ll manage a portfolio of supporters, create tailored engagement opportunities, and deliver compelling cases for support that inspire long-term giving. You’ll work closely with colleagues across the organisation to ensure a joined-up, strategic approach to relationship fundraising. Your ability to communicate with clarity and warmth, alongside a deep understanding of what motivates Christian supporters, will be key to growing support and maximising impact.

About You

You will have proven experience of developing high-value relationships with donors (individuals) and a track record of success in soliciting major gifts in excess of £5k or transferable skills gained in a similar role with equally demanding relationship-based targets.

With knowledge of the principles of relationships fundraising to include identification, research, cultivation, solicitation and stewardship of major and mid-level donors, you will have experience of working autonomously and effectively with people at senior or Board level.

You will have:

• Evidence of strong influencing and negotiating skills

• Excellent written and oral communication skills, with the ability to make a cogent and compelling supporting case for each project

• The ability to develop excellent working relationships with staff, Trustees and volunteers; you will be diplomatic, persuasive and credible at a senior level

• The ability to manage multiple tasks while maintaining focus and standards, and balancing time scales

• The ability to confidently present to and communicate with a wide range of stakeholders

• An understanding of what drives and motivates potential and existing Christian supporters

If you are passionate about research and eager to contribute to meaningful public debates, we encourage you to apply. Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed. 

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! 

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. 

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. 

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. 

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. 

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee 

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Major Donor, Major Gift, Philanthropy, Major Donor Fundraiser, Major Gift Fundraiser, Philanthropy Fundraiser, Major Donor Fundraising, Major Gift Fundraising, Philanthropy Fundraising, Major Donor Partnerships Manager, Major Gift Partnerships Manager, Philanthropy Partnerships Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Director of Partnerships and Engagement 

We are looking for someone brilliant to join the senior leadership team as the Director of Partnerships and Engagement and lead on continuing to strengthen relationships as the Network grows. 

Join a values-based organisation: passionate about young people and ambitious with the drive to create impact. 

The role is perfect for someone who thrives in a fast-paced environment and who loves working with others to build momentum and collaboration. 

The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. 

Position: Director of Partnerships and Engagement 

Location: Hybrid (two days a week in either the Bolton or London offices (based in White City) combined with home-working and travel across the Youth Zone Network as required) 

Salary: £75,000 - £80,000 

Contract: Permanent 

Hours: Full-time, 37.5 hours per week (flexible working available) 

Benefits: Agile working with flexibility in working hours; 25 days annual leave (calculated pro-rata) rising to a maximum of 30 days; birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts. 

Closing Date: 9am, Monday 12 May 2025 

First stage interviews (in-person): Monday 19 May 2025 

Second stage interviews (in-person): Tuesday 3 June 2025 

There will also be a short, values-based phone interview around the second stage. 

About the Role 

A crucial role in the Network, you will need excellent communication skills to hold honest and respectful relationships with Youth Zone CEOs, senior leaders, Chairs and Trustees across the country. You will be as comfortable challenging Youth Zones as a ‘critical friend’ as you are being creative, bringing fresh ideas and encouraging innovation to support changing priorities across the Network. 

An experienced line manager, you will motivate and lead a multi-disciplinary team to be high performing in their support of Youth Zones, ensuring the focus is always to build capability in the Network. And, you will be supporting Youth Zones in achieving their own ambitions and targets for young people’s engagement, aligned with the collective aspirations in our Network DNA. This will include more effective ways to increase engagement with under-represented groups of young people, such as girls and young women. 

About You 

You will have experience of holding highly effective relationships with Boards, CEOs and senior leadership teams, with the ability to influence to achieve shared commitment and direction. 

You will also have experience of: 

• Managing multiple work streams/projects at one time and meet various, demanding deadlines 

• Effective, multi-disciplinary team management 

• Working strategically to maximise engagement and drive high performance 

• Safeguarding, volunteering, systems and/or impact measurement 

• Working at Board level and an understanding of excellent charity governance 

To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile. 

About the Organisation 

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities. 

You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.

The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check. 

Other roles you may have experience of could include Engagement, Impact and Engagement, Community Engagement, Supporter Engagement, Director of Engagement, Director of Impact and Engagement, Director of Community Engagement, Director of Supporter Engagement. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP 

Director of Services

We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.

You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.

Position: Director of Services

Location: Hayes, London

Salary: £55,000 per annum

Hours: Full-time - 35 hours per week

Contract: Permanent

Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer

Closing date: Midday, Monday 12th May 2025

About the role: 

As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).

You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.

You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.

Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.

Your key responsibilities will include: 

• Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.

• To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough

• Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.

• Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.

• Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.

• To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board

• To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.

• Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.

About you: 

To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role. 

Essential skills and experience include: 

• Educated to Degree level or equivalent, or substantial successful senior management experience. 

• Proven experience as an inspirational and successful leader of teams of staff and volunteers.

• Substantial experience in effective management of time, tasks and projects.

• Demonstrable experience of working within and/or influencing change in health and social care services.

• Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.

• Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.

• Knowledge and understanding of local health and social care structures.

• Excellent written and verbal presentation skills.

If you feel you have the necessary skills apply today!

The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

About the organisation:

Age UK Hillingdon, Harrow and Brent provides a wide range of services for around 15,000 older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.

Other roles you may have experience with could include Deputy Service Manager, Service Coordinator, Head of Services, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.

Position: Director of Income Generation
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

It is a very exciting time to join the MS Society as Director of Income Generation a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Income Generation is central to both.

We are transforming our approach to engagement to grow and deepen relationships with all our audiences. This creates an opportunity to integrate our approach to engagement and income generation. So we can increase our financial supporter base. Grow and diversify long-term sustainable income to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.

We are looking for someone to provide strategic and thought leadership to income generation.  Someone who can work collaboratively across the organisation to lead and drive forward our ambition for income generation.

You will act as the leading authority on matters relating to income generation, providing advice across the organisation including to the Executive Group and Trustees.

You will enable the delivery of related transformation programmes that increase and diversify income. And have strategic ownership of the income generation programme, including income-related activities and KPIs within the engagement calendar, and customer experience and journeys relating to financial supporters

You will lead on income generation functions planning and budget setting contributing to the overall business planning process for the Income and Engagement Directorate

Closing date for applications: 9:00am Monday 12th May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The Association of Charitable Foundations (ACF) is the leading membership association for foundations and independent grant-makers in the UK. 

Driven by a belief that foundations are a vital source for social good, our purpose is to strengthen trusts and foundations so they can rise to the challenges of our times. We do this through the provision of policy and advocacy, research and information, and a wide-ranging programme of events and learning.

ACF are recruiting for a Finance and Operations Officer to work within our Operations team. You will support the Head of Finance with a range of financial administration including processing and paying invoices, reconciling bank statements, updating our accounting and CRM systems, responding to member queries in relation to payments and invoices, processing expenses and supporting the cash flow forecasting process.   

You will also provide other operations support relating to office management and will support the HR Manager by maintaining annual leave and sickness records, providing administration support for staff onboarding and leaver processes, and updating key documents such as organisational charts and welcome handbooks. 

We are looking for someone process-oriented with excellent attention to detail and administrative skills, with experience of financial administration, proficiency in Excel, and the ability to ensure accurate data entry and reporting. 

As an employer we offer a great range of benefits including generous leave entitlements, flexible working arrangements, an employee assistance programme, free flu vaccine vouchers, season ticket loans and a 10% employer pension contribution. 

JOB DESCRIPTION

 JOB PURPOSE

To provide the administration of ACF’s finance processes. 

To support with other Operations functions including IT, HR, and office management. 

KEY RESULT AREAS/PRINCIPAL DUTIES AND RESPONSIBILITIES 

Finance 

Prepare invoice authorisation and payment process, ensuring invoices and expenses are recorded and approved appropriately, and payments made to suppliers in a timely manner. 

Reconcile bank statements, accounting software, and CRM, to ensure accurate income and expenditure records. 

Administer the corporate credit card scheme to ensure statements and transactions are approved, reconciled and accurate. 

Issue and update membership invoices using CRM. 

Manage outstanding debtor balances to ensure timely receipt of cash for ACF’s income. 

Respond to member and supplier queries regarding invoices and payments. 

Support cashflow management by maintaining a cashflow forecast. 

HR 

Maintain annual leave and sick leave records. 

Support HR manager with onboarding new staff: issuing offer letters, contracts, new starter forms, sending reference requests and arranging IT set up. 

Support HR manager with processing staff leavers: managing leaver checklists, issuing leaver letters, requesting the closure of IT accounts. 

Update ACFs organisational chart and welcome handbook as required. 

Ad hoc HR administration support around peak periods e.g. end of year reviews 

Other 

Support other Operations and Office Management functions as needed, including IT and office equipment, ensuring adequate levels of kitchen and office supplies, managing incoming post, and liaising with suppliers. 

PERSON SPECIFICATION

Essential:

Demonstrable experience of financial administration

Demonstrable experience of using databases and spreadsheets ensuring accurate data entry and quality 

Strong working knowledge of MS Office, particularly MS Excel and ability to report and present data clearly 

Strong IT/systems skills, particularly including Excel and databases

Numerate 

Developed administrative and time management skills 

Excellent attention to detail 

Process-oriented 

Rational, logical thinking 

Organised 

Pro-active 

Flexible 

Discretion in dealing with confidential information 

Desirable

Finance qualification or study 

Experience of using Sage 50 Accounts 

Experience of CRM systems 

Understanding of basic accounting

Understanding of VAT 

Developed analytical ability 

Interviews to be held w/c 12 May, in-person 

The Volunteer Relationship Manager will play a crucial role in overseeing and optimising the volunteer programme within the College of Paramedics.

With a focus on enhancing volunteer relationships and strengthening organisational capabilities, you will lead strategic initiatives to help to create a positive, productive, and rewarding experience for volunteers while maximising their contribution to our strategic objectives.

The Volunteer Relationship Manager will be required to:

• Recruitment and Onboarding – Develop best practice volunteer recruitment strategies, conduct interviews and volunteer screening and organise required induction sessions
• Volunteer Management – Match volunteers with appropriate roles, coordinate schedules and maintain the volunteer database
• Support and Development – Provide ongoing support to volunteers, identify opportunities for skill development and address any concerns
• Recognition and Retention – Implement volunteer recognition programs and events, developing strategies to improve volunteer retention rates and gather feedback from volunteers to enhance their experience
• Policy and Compliance – Ensuring volunteer activities comply with relevant laws and regulations, develop and updating volunteer policies and conduct risk assessments for volunteer roles
• Reporting and Evaluation – Track volunteer impact and prepare reports to identify effectiveness of the volunteer programme
• Collaboration – Work closely with all departments to integrate volunteers effectively and build relationships with external organisations for potential partnerships
• Diversity, Equity and Belonging
  • Inspire and enable paramedics to participate in the profession within an environment based on safety, collegiality, inclusiveness, mental and physical wellbeing, and innovation
  • Review activities in relation to the role to ensure alignment with the College of Paramedics ‘Belonging and Inclusion’ Strategy 
  • Ensure diversity equity and belonging is an integral aspect of volunteers

Qualifications and/or Knowledge (essential)

• Be educated to degree level or equivalent through experience 
• Knowledge of best practices in volunteering, safeguarding, and inclusion
• Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation

Experience (essential)

•  Have proven experience in volunteer management and implementation of volunteer programmes
• Have experience of successfully managing a project or team

Experience (desirable)

• Experience of working in the voluntary sector, NHS, or public sector 
• Experience of working in a membership organisation

Aptitude and Abilities (essential)

• Strong ability to recruit, train, and support diverse groups of volunteers
• Have demonstrable and evidenced leadership skills and the ability to enthuse and motivate individuals. 
• Be able to manage a delegated budget and contribute to financial planning and budget setting activity 
• Have the ability to think strategically and to develop and present plans clearly 
• Be able to manage multiple work-streams, conflicting priorities and an ability to meet deadlines 
• Be able to collect and analyse data from IT systems, reports and research to measure volunteer impact
• Have evidence of well developed communication skills (written, verbal and digital) with the ability to 
  engage with a wide range of stakeholders

Values

• Be self-motivated and have personal drive, integrity, and adaptability, with the ability to work flexibly, under pressure and to deadlines, as required
• Be reliable with a high degree of personal integrity, acting with positivity, energy, and compassion to inspire those around them to achieve their full potential
• Flexible attitude to working hours 
• Have a commitment to the aims and ethos of the College of Paramedics, demonstrating a passion and desire to lead positive developments and improvements in volunteer management within the College
• Have personal insight with regards to values and behaviours and the impact on others, with the skills to build relationships and create a shared vision 

Other (important)

• Be eligible to work in the UK
• Be able to work remotely as necessary and be willing to travel as required, to attend meetings or support College events across the UK or attend the College head office in Bridgwater, Somerset

Job Coach
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.

We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

Background

Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

The Post

The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.

Main Duties and Responsibilities

• To carry out a detailed job analysis of potential jobs / work placements
• To carry out detailed job matching of service users and jobs
• To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
• To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
• To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
• To build up natural support within employers and taper off one 1:1 job coaching over time
• To negotiate and implement disability-related reasonable adjustments on an individual basis
• To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
• To liaise with managers to discuss progress and respond to issues

Organisational responsibilities

• To work in accordance with Action on Disability’s Aims, Objectives and Values
• To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
• To promote the work of AoD and promote and implement the social model of disability
• To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
• To participate in and actively contribute to individual supervision, training, team and organisational meetings
• To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
• Any other task appropriate to the role.

Person Specification

Essential

• High expectations for the employment potential of young people with learning disabilities
• Experience of training, education or employment support delivery for marginalised groups
• Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
• An understanding of the needs of employers and the benefits to business of having a diverse workforce
• An understanding of the Social Model of Disability and its practical application
• Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
• Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
• Demonstrable problem-solving skills and experience
• Excellent negotiation skills
• Demonstrable ability to communicate with a wide range of people
• Good organisational skills and ability to keep accurate records and case notes
• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
• Being willing and able to travel easily within the boroughs of London relevant to the role
• To be available for work during some unsocial hours according to the demands of the work

Desirable

• Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
• An understanding of the factors to be considered in supporting people with learning disabilities into employment
• Experience of working with disabled young people

Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.

Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

No agencies please.

Join Our Team!

The National Federation of Young Farmers' Clubs (NFYFC) is seeking a dynamic and experienced Fundraising Manager to develop and implement strategies for securing funding from trusts, grant-making bodies, and corporate partners. This role is crucial in ensuring NFYFC’s financial sustainability and growth, collaborating with team members and engaging with our vibrant community of young farmers.

ID: 1439 - Senior Social Media Executive

Service: Digital Marketing

Salary: £32,311 FTE per annum + £480 home working allowance

Location: Homebased

Hours: Full time 37 hours per week. We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Relate at Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.

For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s social media presence as part of Family Action. You will oversee Relate’s paid and organic social media activity, build brand awareness and drive sales of services and toolkits, whilst also supporting wider Relate at Family Action work aligning both brands.

Main Responsibilities (for details check the job description and person specification):
• Manage Relate’s social media channels, including Facebook, Instagram and LinkedIn, and the planning, creation and scheduling of organic content
• Work with the Social Media Manager and Head of Digital Marketing to develop a paid social media strategy and sales funnel to support B2C opportunities and the purchase of Relate’s services and toolkits by individuals and organisations.
• Create and manage paid social ad campaigns at each stage of the purchase funnel ie. awareness, interest, conversion.
• Support other social media channels linked to Relate at Family Action, such as those managed by our charity shop retail teams.

Main Requirements (for details check the job description and person specification):
• Experience of effectively managing social media channels.
• Experience of delivering successful paid social media ad campaigns from end to end.
• Excellent copywriting skills and the ability to write powerfully and succinctly for different audiences and objectives.
• Experience of driving sales of products and services through social media marketing.

Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
• Please apply via our website - Click the “Apply Now” link and fill out our digital application form
• Closing Date: Sunday 11th May at 23:59

Interviews are scheduled to take place virtually, week commencing 19th May 2025.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity funding research into the digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

The role of Finance Manager

​The Finance Manager will oversee the finance operations and lead on the preparation of management accounts, budgets, funding requests and internal and external reporting. The Finance Manager plays a crucial role in helping the Board and leadership team understand their performance and their ability to deliver an ambitious growth plan over the next five years. This job presents a great opportunity for someone experienced with charity management accounting and reporting who has a keen eye for detail and process improvement and a desire to be part of a charity that’s only going to get bigger and more influential!  

Our ideal candidate will:

• Have significant experience with finance operations, management accounts, reporting and budgeting in a charity or NFP organisation
• Have a sound understanding of accounting practices, policies and Charity SORP
• Have experience supporting with the financial aspects of trust, grant and partnership applications
• Want to work hands-on as part of a small, dynamic team
• Have a passion for our cause, and a desire to advance the work that we do as a charity

The Finance Manager is one of just 3 members of the Finance & Operations team including the COO and the Finance & Administration Officer. We’re looking for someone dynamic and driven who likes to work autonomously, solve problems pragmatically and plan and organise their time effectively.

Location

We have offices in London and Huddersfield which are easily accessible by road or public transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required on an average of 1 day per week. If you are interested in the role but have queries about office-base requirements, please contactus to discuss.

Please see the attached detail job pack for further information and how to apply. 

The Finance Assistant will play a key role in supporting KCLSU's finance operations, maintaining strong financial controls, and ensuring accurate financial reporting across the organisation.

Main Tasks

• Process and reconcile purchase invoices, sales invoices, and supplier payments, maintaining accurate ledgers.
• Reconcile daily income from multiple systems to banking records and update the finance system accordingly.
•  Support month-end processes, including bank reconciliations, journal postings, and assisting with management accounts.
• Assist with reconciling Balance Sheet accounts, investigating and resolving discrepancies.
• Generate financial reports and data extracts from the finance system to support financial reporting.
•  Support the maintenance of internal financial controls and ensure compliance with relevant financial procedures and regulations.
• Respond professionally to financial queries from staff, students, and suppliers, providing accurate and timely information.
• Other finance-related ad hoc tasks

General Responsibilities
• Support the efficient operation of the Finance Department, ensuring organisation and professionalism. Provide cover for colleagues where necessary, contributing to a cohesive team environment.
• Develop a strong understanding of Finance Business Partnering, providing financial advice and insights to internal budget holders, aiding informed decision-making and improved financial performance.
• Lead or contribute to projects supporting the implementation of KCLSU’s Finance Strategy, driving process improvements and strategic initiatives.
• Maintain compliance with KCLSU’s financial regulations, ensuring the integrity and accuracy of financial operations.
• Deliver excellent customer service to both internal and external stakeholders, addressing finance-related queries and providing accurate, timely information.
• Contribute to the development and continuous improvement of financial systems, ensuring sound financial controls and best practices are in place.
• Represent KCLSU professionally, supporting its objectives and upholding its positive reputation.
• Adapt flexibly to evolving responsibilities, assisting with tasks that support the wider needs of the organisation.
• Collaborate across departments, adopting a team-oriented approach to support the overall functioning of KCLSU.

Other Responsibilities
• Assist in the delivery of finance systems and procedures training for over 400 student groups, ensuring they have the necessary tools and knowledge to manage their finances effectively.

Working Hours
• The role requires 35 hours per week. On occasion, working hours may exceed this, including evening or weekend work to meet deadlines. These additional hours are included in the role's grading and contract.

Additional Information
• This job description is accurate as of 28th April 2025 and outlines the core responsibilities of the role. It is intended to assist both the post holder and KCLSU in understanding the position’s primary duties.
• The description is not exhaustive, and duties may evolve over time. The post holder may be required to work at various King’s College London sites.
• KCLSU operates a hybrid working policy, requiring employees to work in the office at least once a week and five days per month.
• KCLSU reserves the right to vary the duties and responsibilities after consultation with the post holder.
• Please note that the starting salary for this role is £31,041 with annual increases.

Candidate Specification

Qualifications
• A finance-related qualification (such as part-qualified Chartered Accountant or equivalent) is highly desirable, with at least two years of relevant finance experience, ideally within a student union or higher education environment, though other sectors will be considered.
• Alternatively, candidates with strong hands-on financial experience in a similar setting, or who are working towards a finance qualification, are also encouraged to apply.

Experience
• Proven, hands-on experience working with integrated accounting systems.
• Demonstrable experience managing all aspects of financial operations, including accounts payable, receivable, reconciliation, and financial reporting.
• Experience in finance business partnering or providing financial advice and support to non-finance staff is highly desirable.
• Experience in presenting financial information clearly and effectively to senior management is desirable.
• Any experience in treasurer or fund investment management is an additional advantage but not essential.

Knowledge
• Solid understanding of accounting concepts, financial reporting, and VAT regulations, ensuring compliance and accurate financial operations.
• A working knowledge of data protection requirements, particularly in the context of a membership organisation, is beneficial.

Skills
• Excellent multitasking ability and a keen eye for detail, with the capacity to manage multiple priorities in a fast-paced environment.
• Advanced IT skills, including proficiency with Excel (intermediate to advanced), and strong Office 365 competency to produce reports and manage data efficiently.
• Strong communication skills, both verbal and written, with the ability to interact diplomatically with staff, students, and external stakeholders.
• Ability to work independently under pressure, demonstrating initiative and a solution-oriented approach to problem-solving.

The list above is not exhaustive. We recommend that you read through the Job Pack to understand the scope of what the role entails.

Application Process

To apply, please visit our website, download and complete the application form and the equal opportunities monitoring form below and email your completed application directly to our HR email address.

Once shortlisting is completed, we will contact you and inform you of your progress.

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

As you will also see on our Job Pack that we are an equal opportunities employer and live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days holiday entitlement & bank holidays & discretionary closure days per annum
• Discounts on KCLSU venues
• Employee Assistance Programme
• "No meeting Friday" ethos
• KEATS Learning Platform & LinkedIn Learning subscription
• Death in Service
• Access to Kings Libraries

Eligibility 

To be eligible to apply for this role you must: 

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) prior to your start date. Please note that KCLSU is unable to provide a visa sponsorship.
• Not be a trustee of King’s College London Students’ Union 
• Have a National Insurance number, or be in the process of applying for one

Thank you for applying with us. We look forward to bringing your talent onboard and working with you!

Communications and Events Officer

Job Description and Person Specification

Job title Communications and Events Officer

Hours 28 hours per week (can be flexible on work pattern)

Salary £27,000 FTE £21,600 actual pro rata

Location Hybrid work between home and our Vauxhall office – please read more about our approach to hybrid working in the relevant section below. Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive

Reports to Policy and Communications manager

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision:

People shaping their health and care.

Our Mission:

We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.

· Finding common cause across communities and conditions by working with member charities and those they support.

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

The purpose of the Communication and Events Officer role is to:

• Communicate National Voices’ all relevant organisational output to members, decision makers, external influencers and media, including policy, improvement, lived experience and insight work.
• Assist the organisation to plan, develop and deliver content and logistics for our operations teams’ internal event commitments, including supporting on the Annual General Meeting, board events and staff team days etc.
• Work with voluntary sector organisations and people with the greatest health and care needs to develop National Voices’ communications positions and deliver against funded project work

The role will be a mix of communications and internal events work, with 75% of the role focused on communications.

Responsibilities

Deliver on our communications work

· Develop engaging content that conveys National Voices messages to members, external stakeholders, and media (including managing the day to day running of social media platforms) to maximise the reach and impact of the organisation’s policy messages and funded project work

· Support the Policy and Communications Manager with media relations activity by drafting media statements, liaising with journalists and other media activity as required

· Create National Voices’ membership content, including member newsletters and member blogs

· Oversee and manage process of external design of National Voices reports with designer

· Manage the comms and events calendar and work with internal and external team to schedule project releases and other events

· Support the maintenance of National Voices’ website, keeping the site up to date and coordinating input and content from National Voices staff and members.

· Coordinate the production of key publications, from liaising with partner organisations to overseeing design and production

· Communications administrative tasks including developing and maintaining press list, tracking press coverage and social media analytics data

· Support operation team’s internal comms around job postings, organisational policy changes, and office announcement.

Support the operations team internal events programme

· Work across the organisation to support our internal events programme including leading on some events. This includes support on logistics like venue booking, arranging catering and providing technical support.  

· Support the creation and development of materials for events and presentations.

· Support in the organisation of our Annual General Meeting and board events where needed.

· Work with the team to lead on staff social events.

· Provide ad hoc support to the operations team as required.

General

· Take a pro-active approach to including our members and people with lived experience in all areas of our work.

· Support the senior team in identifying potential new members and funding opportunities where possible.

· Follow processes set out to measure, monitor and communicate the impact of our work.

· Support good project, financial and data management.

· Contribute to the team’s planning activities and undertake other relevant duties as appropriate.

· Deputise for other members of the team when needed.

· Check the post when in the office and flag important notices with relevant members of staff.

· Be prepared to take part in full day events, including providing planning and support

· Be prepared to take part in events outside of core hours, when sufficient notice has been given

Person Specification

Values, attitudes and behaviours

· Passionate about National Voices’ mission and work.

· Proactive, flexible and responsive

· Comfortable working in a team, as well as under own initiative

· Calm under pressure and able to work to tight deadlines.

· Committed to reducing inequality and embracing diversity.

· Comfortable with a range of views and perspectives and keen to make connections and build relationships.

· Willing and confident to assert views, constructively challenge others and receive constructive feedback.

Skills and abilities

· Strong communication skills, both written and oral.

· Able to synthesise complex information and present it in simple and impactful ways.

· Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.

· Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels

· Ability to embed clear and reliable processes amongst a team of creative and busy people

· Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.

· Able to work well under pressure and to tight deadlines while maintaining attention to detail.

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time.

We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Equality and Inclusion

As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible and we are an LGBT+ friendly employer. Men are currently underrepresented in our team so we would welcome applications from men and non-binary people.

We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.

We have a range of benefits in place to ensure everyone can thrive, for example:

· We are a Disability Confident employer

· We offer enhanced parental and sickness leave

· We offer flexible working wherever possible

· We provide our employees with an annual wellbeing allowance

· And much more

Application guidance

Please submit a cover letter along with a CV to apply.

Applications should be addressed to our Director of Policy and External Affairs, Sharon Brennan, and submitted through CharityJob.

Please apply by Monday the 5th May 2025

We will let you know the outcome of your application by 9th May 2025

Interviews will be held on 20th May 2025 on Teams

Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application.

If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with Matthew Haslehurst Director of Finance and Operations.

Please specify any access or other requirements of which we need to be aware for the online interview.