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Page 1 of 4
NW3, London
£51,000 per year
Contract, 2 years, Full-time
Job description

We’re Anthony Nolan and we save the lives of people with blood cancer and blood disorders, who need a stem cell transplant. 

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day. 

But we won’t stop there. Working in partnership with clinicians, researchers and patients we will continue to innovate in pursuit of our enduring vision. We believe that together we can reach the remarkable day when we can save the lives of everyone with blood cancer. 

And now we want you to join our lifesaving team. We are looking for a Head of Continuous Service Improvement to join our Donor & Transplantation Services team. 

Title: Head of Service Improvement 

Salary: £51,000 per annum 

Contract:   Two-year contract 

Hours:         35 hours per week 

Location:Hampstead, North London (though initially working from home during pandemic) 

This is an exciting opportunity for an experienced professional to build continuous improvement activity, in a vital area of Anthony Nolan operations. 

The role of Head of Continuous Service Improvement in Donor & Transplantation Services leads a small team focused on improving the services that we provide to UK transplant centres, international donor registries around the world, and the donors we support. The role will also lead on the operational improvement aspects of one of Anthony Nolan’s key strategic programmes, Aspire – Transplant Improvement Partnership.

We’re looking for a strong leader, with an ability to guide and motivate the team; to develop and deliver a plan for continuous improvement; to use recognised improvement methodologies to work collaboratively with our NHS and international partners; and to ensure that the appropriate reporting and governance is in place for this activity. A natural collaborator, you’ll use your excellent communication and relationship building skills to understand our teams’ and customers’ needs and provide a high standard of support. You will have experience in delivering successful improvement projects (ideally within the NHS setting) and you’ll work with internal and external stakeholders to ensure that we are working to provide the best possible service to those we support.

Reporting to the Director of Donor & Transplantation Services, you’ll be part of the divisional management team. This role is an opportunity for a talented, passionate person, with a proven track record in quality improvement, to make the role their own and ensure the life-saving services we provide are of the very highest standard.

What’s in it for you? 

  • A competitive salary 
  • 27 days annual leave, pension scheme, childcare vouchers, access to a 24-hour Employee Assistance counselling 
  • A stimulating work environment full of opportunities to learn and develop 
  • Life Assurance of four times annual salary 
  • Travel season ticket loan, Cycle to work Scheme

And more! (full list of benefits available on website)

Release your remarkable, join our team and give someone a chance of life. 

Anthony Nolan is committed to equal opportunities and is a living wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK. 

Application resources
More about Anthony Nolan

Anthony Nolan saves the lives of people with blood cancer and blood disorders

Founded in 1974 as the world’s f... Read more

Posted on: 20 January 2022
Closing date: 07 February 2022
Tags: Management,Project Management

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