Unit event services lead jobs
Who we are
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives, and fulfil potential; we help make this happen.
About the Job
Working within the Central Services team, the Operations and Front of House Coordinator (OFOHC) plays an essential role in supporting the smooth-running and operational effectiveness of the Students’ Union (SU) and its Front of House.
The OFOHC is responsible for coordinating an effective, professional, and welcoming SU front desk service with opportunities to interact directly with students, UAL and SU staff and external organisations. The OFOHC assists the Central Services Manager in managing SU physical and digital spaces across the UAL campus network and the SU's retail and merchandising offer and operation.
Alongside this, the OFOHC delivers operational and administrative support to the SU and assists with the maintenance and health and safety aspects of the SU spaces.
Who we are looking for
You will be somebody who is organised, systematic, diligent and can demonstrate attention to detail with general operational, coordination, and administrative duties. You will thrive in a fast-paced environment that is always looking to improve and expand our services to and for students. You will be passionate about working with students in our Front of House service operating from different campuses and will be patient to help them professionally develop.
You will also be somebody who is looking to develop personally and professionally in a progressive organisation committed to equity, ending social injustice, and positively impacting the experience of our students.
We are looking for somebody who can contribute the following skills and knowledge :
1. Is passionate about consistently delivering excellent customer service
2. Is passionate about training and working with students
3. Is operations-driven and has a systematic way of working
4. Has an outstanding eye for detail
5. Has great organisational skills
6. Has great communication skills
7. Is able to work independently, as well as part of a team building strong relationships with multiple stakeholders
8. Demonstrates initiative and flexibility in their approach to work
9. Is able to maintain confidentiality and a discreet handling of sensitive information.
Benefits and Perks :
In return for your passion and experience, we offer:
- A summer 4-day working week – we have a four day working week during the months of July & August
- Generous holiday entitlement (up to 39 days) – 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
- Birthday Leave
- 2 days of Volunteering Leave
- Religious Festival Leave (up to 2 days)
- Cycle to Work scheme, enabling significant savings on bicycle purchase
- Flexible/ hybrid working arrangements
- Access to UAL staff training courses
- Enhanced maternity leave
- Family-friendly employer
Recruitment Timeline :
Application closes : 1st December, 9am
Interview Date : 10th December
Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa and a National Insurance number.
The client requests no contact from agencies or media sales.
Doorway is a registered charity that has been supporting young people who are homeless/at risk of homelessness for 28 years, across Warwickshire. We are moving into an exciting phase of innovation and development as we set our strategy for the next three-five years.
We are seeking a dynamic, creative and strategic individual to contribute to our development and help us to achieve our goals. Ensuring that we go from strength to strength and have a sustainable future, through successful income generation and brand visibility.
The ideal candidate will be proactive, have excellent organisational and communication skills, with the ability to build relationships with donors, sponsors and partners. A motivated experienced individual with the ability to work in a fast paced environment, delivering fundraising and income generation activities on time.
- Lead on income generation from corporate partnerships
- Develop innovative projects
- Implement strategic approach to grant and trust funding
- Build strong long-term relationships with corporate funders, grant makers and lead on community fundraising campaigns
Join us to bring your experience, passion, and ideas to help make a real difference to the lives of our young people.
Our mission is to give homeless young people a future through advice, accommodation options, support and life skills development.
The client requests no contact from agencies or media sales.
Do you live and breathe social media, love creating content and want to make a real difference to students’ lives?
We’re looking for a Communications & Digital Content Officer to help shape how students see, hear and experience their Students’ Union. You’ll be at the heart of our digital presence, leading our social media channels, creating impactful content and helping us tell powerful stories about our work, our campaigns and our amazing students.
This is a brilliant role for someone who’s confident with content creation, enjoys working across multiple projects, and wants to use their creativity to support a diverse student community.
What you’ll be doing
In this role, you will:
· Lead our social media channels – including Instagram, TikTok, X and LinkedIn – planning content, posting regularly and driving engagement.
· Create multimedia content – from short-form videos and Reels to graphics and photography – that brings our services, events and campaigns to life.
· Work with student content creators – briefing and supporting them to produce fun, relevant and inclusive content that reflects student voices.
· Support key campaigns and events – such as Freshers, elections, liberation campaigns and major SU events, making sure they are highly visible and well-promoted.
· Produce videos and digital stories – planning, scripting, filming and editing content for social media, presentations and marketing activity.
· Design digital and print materials – from posters and screens to social assets and email graphics, ensuring everything aligns with our brand.
· Create engaging copy – writing emails, newsletters, web content and posts tailored to different student audiences.
· Use insight and analytics – tracking performance through Google Analytics, CMS data and social media tools, and using this to improve what we do next.
You’ll be part of a supportive Communications Team, working closely with colleagues across the organisation to help us reach under-represented groups, champion student voice and increase participation in all that UWLSU offers.
Who we’re looking for
We’d love to hear from you if you:
· Have experience managing multiple projects and deadlines.
· Are confident using social media platforms in a professional context.
· Can create or edit content using tools such as Adobe Suite, Canva, Capcut or similar.
· Enjoy writing clear, engaging copy tailored to different audiences.
· Are curious about analytics and keen to use data to inform your work.
· Have an eye for design and an understanding of branding.
· Are full of ideas, open to feedback and excited to try new things.
You don’t need to tick every box to apply. If you have the passion, creativity and willingness to learn, we’d still love to hear from you.
Why work for UWLSU?
At UWLSU, we’re proud to represent and support a culturally diverse, inclusive and ambitious student community. We are:
· Inclusive – we welcome and celebrate different perspectives.
· Collaborative – we work together with students and staff to make things happen.
· Informed & Innovative – we use insight and creativity to drive change.
· Committed & Empowering – we back our staff and students to do their best work.
You’ll join a friendly, supportive team where your ideas are valued, your development matters and your work has a direct impact on students’ lives
Harris Hill is delighted to be working with Hospice of the Good Shepherd to recruit its new Chief Executive Officer.
Hospice of the Good Shepherd provides care and support free of charge to the people of Chester, West Cheshire and Deeside who are affected by life limiting illnesses, and we ensure everyone we support has the best possible quality of life. We help our patients to live as well as possible and to make every moment count.
As Chief Executive, you will:
- Bring inspirational leadership and drive to the Hospice.
- Give direction, maintain financial stability and develop the operational management of the Hospice.
- Have a passion for end-of-life care, with the energy and talent to motivate our highly committed teams as we forge a path to a future where we tailor our services ever more closely to the needs and wants of our local communities.
If you are inspired and excited by what Hospice of the Good Shepherd does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: £84,500 - £89,000 p.a. FTE
Contract: Permanent / Full-time (37.5 hours p/w) or Part-time (30 hours p/w)
Location: Hospice of the Good Shepherd, Gordon Lane, Backford, Chester. CH2 4DG
How to apply:
Please review the Recruitment Pack for further information about Hospice of the Good Shepherd, the CEO position and for details on how to apply.
Closing date for applications: 9am, Monday 5th January 2026
Both Hospice of the Good Shepherd and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Job Title: Independent Visitor Co-ordinator
Service: Coventry & Warwickshire
Reporting to: Senior Independent Visitor Co-ordinator
Salary: £8,329.21 per annum (£24,293.53 FTE)
Location: Home based (with travel across the region)
Hours: 12 hours per week
Contract Type: Permanent
Job Introduction
- Are you passionate about supporting and developing volunteers?
- Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?
- Do you want to work with a leading national independent children’s charity?
Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in Coventry & Warwickshire.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.
Our work
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
We provide:
- Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
- Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.
- Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.
- Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.
- Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives.
- Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.
- Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.
About the Role
You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of Coventry & Warwickshire.
You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.
We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.)You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.
You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.
What you will receive
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 25 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.
You will get a genuine opportunity to make a difference every day.
Recruitment process
Shortlisting will be undertaken by Leanne Hughes, Children’s Rights Manager and Debbie King, Senior Independent Visitor Co-ordinator. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
- We cannot accept general CVs. When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Please return your application to: via Blue Octopus.
Closing Date: 10th December 11:59.
Proposed Interview Date: 18th December.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
About the role
The HR Assistant is a generalist role working across recruitment, learning & development, payroll, ER casework, employee engagement and project work. You will support the HR team to deliver an effective, compliant and customer focused people service. You will have strong administrative experience with excellent attention to detail, and experience supporting recruitment processes and procedures. The ability to work with confidentiality and discretion is essention.
As part of your development we will support you in achieving CIPD Level 3 or 5 including paid time off for study leave.
About Alexandra Palace
Affectionately known as 'The People's Palace', Ally Pally is one of London's most iconic destinations. For over 150 years it has stood as a beacon of creativity and culture- home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.
In return for your hard work we of offer:
- Generous annual leave - 28 days including 4 Christmas closure days + bank holidays
- Opportunity to apply for free event tickets
- Summer and Winter social parties
- Discounts across our on-site catering units
- Access to free and confidential Employee Assistance Programme + more
Key duties and responsibilities
- Coordinate end to end recruitment leading the process from advert through to formal offer stage
- Assist with monthly payroll processing
- Support managers with staff induction programme and appraisal process
- Assist with the organisation and delivery of learning and development programmes and training opportunities
- Provide admin support with ER casework
- Promote staff engagement by communicating staff updates, social opportunities, and ad hoc announcements
- Support with project work
- Develop knowledge of HR systems to help trouble shoot coomon queries from staff
This is not an exhaustive list, please see the JOB PACK for further details
Essential
- CIPD level 3 Foundation certificate or equivalent work experience
- Administrative experience preferably gained within a HR team
- Experience supporting recruitment processes and procedures
- Interest in general HR function
- Customer focused
- Highly organised with the ability to work to deadlines
- Ability to work with confidentiality and discretion
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead and strengthen IRMO’s Volunteer Scheme as part of our Education, Training and Employment (ETE) programme. Volunteers play a vital role in achieving IRMO’s mission, and this position is central to ensuring that our volunteer initiatives both empower community members through meaningful work experience and enhance IRMO’s capacity to deliver impactful services to the community.
The Volunteer Scheme Coordinator will be responsible for managing all aspects of volunteering at IRMO — from recruitment and training to ongoing support and development. They will champion volunteering internally and externally while fostering opportunities for volunteers to learn, grow and make a tangible difference in the lives of others. Working closely with the ETE Programme Manager, the post will also be expected to develop partnerships and volunteering roles that support IRMO’s vision, values and strategic objectives.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. This role is based at our Bloomsbury campus with work across various football facilities across London.
The role is a full time and permanent. This role is based at our Bloomsbury and UCL East campuses with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.
Do you have experience in co-creation and co-production between universities and the wider community? Are you passionate about coordinating engaging opportunities for students to dive into the world of engaged research? If the answer is yes, then we want to hear from you!
Our ideal candidate will have excellent project and event coordination skills, strong communication and campaigning abilities, and a good working understanding of the life cycle of a research project.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Location: Birmingham and Solihull
Hours: 20:00 – 08:00 hours (combination of day and night working*)
Contract Type: Permanent / Development Role
Salary: £36,277 to £43,683
(Progression to Band 7 £44,835 to £51,306 based on competencies)
Closing Date: 27 November 2025 **
Are you passionate about delivering exceptional palliative care and ready to advance your clinical career?
At Birmingham Hospice, our patients are at the heart of everything we do. From our Inpatient Units to our Living Well Centres and bereavement counselling services, we are here for our community when they need us most.
We are delighted to offer an exciting opportunity to join our innovative Specialist Palliative Urgent Response Service (SPUR). This role is perfect for a motivated and compassionate health professional eager to develop expertise in specialist palliative and end-of-life care.
As a key member of our dynamic team, you will rotate between triage and clinical duties, responding to urgent calls from patients, families, and professionals across Birmingham and Solihull. You’ll provide timely, expert care—often within a two-hour window—making a real difference when it matters most.
Development Opportunity
This is a developmental role with full funding and support to complete the Non-Medical Prescribing (V300) qualification within your first 12 months. You will gain advanced clinical skills and prescribing authority, enhancing your autonomy and impact. * During the development phase of this role, you will work a mix of day and night shifts. Once you progress to Band 7, the role will predominantly be night shifts.
What We’re Looking For
· A registered health professional (e.g., RGN or HCPC)
· Passionate about palliative and end-of-life care
· Able to work independently and collaboratively across systems
· Committed to continuous learning and service improvement
Why Join Us?
· Be part of a team that delivers compassionate care 24/7.
· Help shape a new service, grow your skills, and make a meaningful difference to patients and families when they need it most.
· Enjoy a generous benefits package
· Retain NHS continuous service benefits (pension and annual leave)
Come join us and together, we can make every moment matter
** Please note: This vacancy may close earlier than the stated deadline if we receive a high volume of applications
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
The Vacancy
Job Title: CEO YMCA Newcastle
Location: Newcastle
Salary: TBC
Weekly Hours: TBC
Reference: YMC1157145
About YMCA Newcastle
YMCA Newcastle is part of the global YMCA Movement — one of the world’s oldest and largest youth organisations — and has been empowering young people in the city for over 170 years. As an independent local charity, we deliver a diverse range of youth and community services across Newcastle, including youth work, housing and social enterprise. Our housing portfolio includes supported accommodation and outreach programmes, alongside private rented flats, managed in partnership with a local managing agent,.
Our mission is simple but powerful: to empower young people and strengthen communities so that everyone can belong, contribute and thrive.
The Role
We are seeking a visionary, compassionate and inspirational Chief Executive Officer to lead YMCA Newcastle into its next chapter. Reporting directly to the Board of Directors, the CEO will provide strategic and operational leadership, ensuring that our organisation continues to deliver high-quality, impactful services while remaining financially sustainable.
Key responsibilities include:
Leading the strategic development and operational delivery of YMCA Newcastle’s youth, housing and community services.
Managing supported housing provision.
Acting as the Ofsted Responsible Officer and ensuring full compliance with regulatory standards.
Overseeing financial management, budgeting, reporting and income generation.
Building strong partnerships with funders, local authorities, and community stakeholders.
Promoting, developing and expanding youth work provision across Newcastle – and, in time, Gateshead.
Leading and developing a multidisciplinary team, fostering a culture of inclusion, safeguarding and continuous improvement.
Managing commercial interests, including a block of 22 flats in partnership with a managing agent.
About You
You’ll be a dynamic, values-driven leader with at least five years’ senior management experience in a complex or multidisciplinary organisation. You will combine strategic vision with hands-on operational understanding and have a track record of managing services for young people and/or housing provision. Financial acumen, excellent interpersonal skills, and a commitment to equality, diversity and inclusion are essential.
Why Join Us?
Lead a historic and impactful charity with a bold vision for the future.
Work alongside a dedicated team and supportive Board committed to positive social change.
Enjoy flexible working arrangements and a collaborative, values-based culture.
Make a lasting difference to the lives of vulnerable young people across Newcastle.
YMCA Newcastle is an equal-opportunity employer and welcomes applications from all backgrounds.
Our mission is to provide opportunities, resources, and support so that our community and its young people can belong, contribute, and thrive.


The client requests no contact from agencies or media sales.
Reports to: Senior Digital Programme Manager (Behaviour Change)
Direct reports: None
Location: Our well-equipped office is in Clerkenwell, London, EC1R 0NE. Staff are currently working in hybrid locations with a general requirement to meet colleagues once a week in the office and to attend a monthly all-staff meeting in London, although we will always take into account personal circumstances.
Status: Maternity cover (initially for 10 months)
Hours: Full-time
Salary: Grade C: £40,982 - £44,753 (depending on skills, knowledge and experience), plus benefits. Includes 11% London Weighting which is based on one day a week in the office.
Role Summary
As Senior Behaviour Change Programme Officer, you’ll be a vital part of our Communications team, working with colleagues to shape powerful, consistent messages that are clear and well-framed.
Reporting to the Senior Digital Programme Manager and as a key member of the team, you’ll have opportunities to get involved in and learn skills across the full marketing and communications mix.
We're looking for a candidate who brings a mix of knowledge and skills across some or all of the following areas:
-
Developing persuasive, supportive behaviour change content that enables people to make changes in their lives and to their health and wellbeing
-
Communications skills - the ability to craft clear, adaptable written messaging and content across a mix of channels
-
Using digital platforms and tools to engage individuals with behaviour change/programmes, including websites, apps, community groups and social media platforms
-
Community stewardship and customer service - supporting individuals and groups with responses to queries
Key Tasks and Responsibilities
Please refer to the candidate pack for role and responsibilities of this post.
Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers.
We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.
Timeline
- Deadline for us to receive your application: Strictly 9am, Monday 1 December 2025. The online application form gives a date and time stamp to all applications.
- We will aim to get back to you by: Thursday 4 December 2025. All applicants will receive a response.
- Interviews: Monday 8 and Tuesday 9 December 2025 (please save the dates!)
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.



The client requests no contact from agencies or media sales.
Purpose
Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS’s spinal injury centres.
The Patient Experience Manager will be instrumental in supporting patients and families use of the garden.
Along with the Head Gardener, you will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in the spinal unit.
This role requires you to manage a team of volunteers and work closely with the Head Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions. You will be managed by the national Patient Experience Lead.
You will be responsible for developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, the Communications team and the Events Programme Manager.
The gardens have been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their stay. From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs.
You will be responsible for developing and delivering social activities, supported by the charity’s Events Programme Manager and in collaboration with the wider Spinal Injuries team in Glasgow. These activities will mainly need to be held on a weekend afternoon which is a critical time in the garden when most patients are available and often have friends and family to visit. Currently the Events programme includes seasonal celebrations and social and craft activities. External facilitators also deliver photography, printing, painting, ceramic workshops and live music performances.
This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.
Main Duties and Responsibilities
People with spinal injuries
· Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their stay
· Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the Events Programme Manager and managing the volunteers accordingly
· Organise a programme of seasonal events, reflecting the needs of patients
· Work with the Impact Manager to monitor patient experience and the impact of the garden
· Ensure the garden is managed to allow the correct balance is in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors)
NHS staff
· Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services
Volunteers
· Recruitment and training of new volunteers
· Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core
Fundraising and Communications
· Work with fundraising managers, Head Gardener and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising
· Support corporate sponsor events and fundraising opportunities
· Represent the garden and charity at key events
· Promote the local social media accounts and provide regular updates for content
· Interviews with press/media as required
Administrative
· Ensure all administrative tasks associated with the role are monitored, completed and maintained
· Assist with ensuring the garden rooms are kept clean and tidy at all times
Safeguarding
· Comply with all safeguarding policies and report any concerns to the Safeguarding Lead immediately
· This post is subject to an enhanced PVG check
Assist the Patient Experience Lead with any other tasks as required. It should be noted that the list above is intended to give an overall view of the position and should be taken as guidance only.
Person Specification
Key Criteria
Knowledge and skills
Essential
Experience of leading and managing teams
Experience of working with volunteers
Stakeholder engagement and networking
Delivering social events
Budget management experience
Good IT skills, specifically proficient with Microsoft Office 365: Outlook, Word, Excel, PowerPoint
Desirable
Experience of volunteer recruitment and training
Voluntary sector experience
Experience of working with the NHS or in a health care setting
Knowledge and experience of managing petty cash
Experience of SharePoint
Knowledge of using social media to promote activities and events
Interest and understanding of wellbeing benefits of gardens
Experience of therapeutic activities
Digital photography
Qualities
Outstanding interpersonal skills, with the ability to successfully develop new working relationships
Excellent communication skills
Proactive, can-do attitude
Empathetic and kind
Calm under pressure
Ability to prioritise and adapt to the changing needs of each working day
Self-motivated and capable of working with the minimum of direction but understanding the limits of your knowledge and able to seek advice when required
Other requirements
Flexible and able to work one weekend afternoon every week
The client requests no contact from agencies or media sales.
Practice Specialist (experienced social worker)
§ Salary: £46,920 or £49,980 (London based)
§ Contract: 6 to 9-month fixed term contract
§ Working pattern: Full time, 37.5 hours a week
§ Location: Hybrid/homeworking
§ Due to travel across London and South East, you will be based in London or Southeast. You’ll be expected to attend our London office, in Chancery Lane/Farringdon or London venue at least 2 days a month, with flexibility.
§ Closing date: 5 pm, Monday 1st December 2025
§ Interview dates: 10th and 12th December 2025
We are looking for a dynamic and highly motivated professional to join our Practice Specialist team, working within our Programme team.
Practice Specialists play a crucial role in preparing Think Ahead participants to become outstanding social workers. This is an exciting opportunity for an experienced social worker to maintain links with frontline practice and practice education, with development opportunities for teaching delivery, and coaching and mentoring others. Each Practice Specialist will have responsibility for a number of Think Ahead units (groups of 4-6 participants based in the same organisation), ensuring that participants receive an outstanding practice learning experience, and that there is effective delivery of our innovative curriculum in the practice environment provided by the NHS Trusts and Local Authorities that we partner with.
As Practice Specialist you will:
· Manage the implementation of the programme across host organisations ensuring quality placements and that the academic and practice components are brought together effectively. This will include visiting units of participants on placement, and virtually unit meetings.
· Support development of CSW’s through regular coaching, supervision and training.
· Establish strong relationships with all relevant key contacts across our partner NHS trust and local authorities, holding regular meetings to quality assure the programme and develop our partnerships.
· Provide specialist professional social work expertise to the Think Ahead team bringing experience and knowledge of frontline practice.
Who we’re looking for
The ideal candidate will be an experienced social worker and practice educator, that has experience of working within mental health and has a proven record of accomplishment of developing and supporting social workers. We are also looking for someone with experience and confidence in delivering training and is willing and motivated to get involved in this evolving area of the charity.
What we can offer you
We offer excellent employee benefits, including generous annual leave entitlement (28 days) plus additional office closure over Christmas, enhanced family-friendly leave, flexible working around our core hours of 10am to 4pm, a matched pension scheme with up to 7% employer contributions, an employee assistance programme and more.
How to apply
Download the candidate pack from our website.
Please provide a CV and a supporting statement (max 2 pages) outlining your fit for the role based on the person specification in the candidate pack and email these to us, together with the completed Equality and Diversity questionnaire.
We will use both the CV and the supporting statement to enable us to shortlist for interview. Unfortunately, we will not be able to consider any applications that do not address how the candidate meets the person specification in the supporting statement.
Join the mental health mission and choose a career that changes lives.


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About Us
We Are Survivors, are a survivor focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual abuse, rape and sexual exploitation across Greater Manchester providing access to quality assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.
Our vision is to have “A society where NO male survivor is left behind”
About the Role
We Are Survivors are currently looking for individuals that have the passion, drive and determination to help us deliver our OUT Spoken Talking Therapy Services in our Merseyside, Lancashire and Cheshire estate.
We Are Survivors provide survivor-focused therapeutic and advocacy support to male (including Trans and Non-binary) victims/survivors, and their loved ones, of sexual harms. We have developed a three-tiered approach to services and underpin everything we do with a ‘trauma and recovery’ framework pioneered by Dr Judith Herman.
We are currently commissioned to deliver trauma-informed therapy services in 15 prisons across the Northwest of England and we require postings in our prisons across Merseyside, Lancaster and Cheshire. Please note we have no vacancies in our Greater Manchester prisons.
About You
You will be a qualified counsellor / psychotherapist who holds at least a Diploma in Counselling / Psychotherapy or equivalent and be registered with BACP or equivalent (preferably an accredited member). You will understand issues relating to trauma, be able to work as part of a team and feel confident working in a prison setting. You will hold a full driving licence, have access to a vehicle and be within a reasonable commute to estates.
Why Join Us?
· a competitive salary.
· annual leave package with incremental rises plus bank holidays.
· company sick pay.
· Birthday annual leave.
· monthly clinical supervision.
· pension contribution.
· and a range of discount and benefit programmes.
How to Apply
Apply by sending your CV and a short supporting statement .
Interviews are expected to take place on 19th December 2025
By applying for the any of the above roles, you confirm that you have read and agree to our Privacy Notice (see supporting documents)
Equal Opportunities
We are proud to be an equal opportunities employer. We actively encourage applications from people with lived experience, people from underrepresented backgrounds, and those who identify as LGBTQ+, disabled, or from Black, Asian or minoritised communities.
The client requests no contact from agencies or media sales.
3 Year Fixed term contract
As well as a rewarding role with a global international development organisation, you’ll get access to a wide range of enhanced benefits including but not limited to flexible hybrid working, enhanced leave entitlement and access to several health and wellbeing programmes and benefits.
The Senior Partnerships Manager (SPM) is responsible for overseeing the grant management of assigned grants, primarily a large grant from the Asian Development Bank (ADB), as well as contributing to proposal development, representing AKF(UK) at various events and meetings of technical groups, and supporting AKF(UK)’s partnerships with ADB and others. The SPM will also support AKF’s global partnerships function.
Grants Management
• Provide overall guidance, oversight, compliance and quality control and coordination for all components of the assigned grant portfolio (at the start, this will include one large ADB grant). The SPM will work closely with the in-country project management unit (PMU) to ensure the project(s) are delivered on-time and on-budget and proactively support the resolution of challenges as they arise.
• Support the preparation, review and feedback process on donor reports to ensure reports comply with donor requirements and are produced on time and to a high standard.
• Be an interface with the donor and communicate on a regular basis about implementation to maintain a solid relationship and to address queries or challenges effectively.
• Support the PMU in the contracting, management and oversight of consortium partners, and external service providers e.g., in monitoring, evaluation and audit.
• Provide regular updates to senior management regarding progress, risks and mitigation measures.
• Provide training and guidance to the PMU and implementing partners on ADB compliance and ensure all donor requirements are complied with, including procurement, environmental and social safeguarding.
• Take part in monitoring missions (as the security situation allows) and support monitoring and evaluation efforts.
• Work closely with finance teams in the UK and Afghanistan to ensure transparent, compliant and timely financial reporting and budget revisions as required.
• Provide technical assistance and advice in specified areas and provide training and tools to support project teams in overall grant management and quality control.
Resource Mobilisation
• Liaise with Aga Khan Foundation (AKF) and other Aga Khan Development Network (AKDN) implementation units to identify new funding opportunities.
• Develop new funding partnerships and opportunities with ADB and other partners as relevant by leading concept/proposal design and development in coordination with country units.
Networking and building public awareness
• Establish collegial, mutually beneficial relationships and share knowledge and expertise within the AKF and AKDN as appropriate.
• Participate as a member of and provide support to the UK and Global Partnerships teams, including managing and contributing to processes related to resource mobilisation and grant management and mentoring partnerships staff.
• Collaborate with communications teams to develop stories, briefs, and other materials related to the grant portfolio.
• Develop positive working relationships with external stakeholders, particularly donor representatives and other NGOs.
Leadership and People Management
• Provide guidance and horizontal management to the PMU.
• Set the example of consistently high standards across the unit
• When relevant, play a leading role in the development of further concepts and proposals for ADB, in close collaboration with multiple stakeholders across country units.
• Filter the team and unit's documents ensuring improvements in standards of writing, presentation, content and context
Other duties as assigned.
Qualifications
• Master’s degree in a relevant field highly preferable
Experience
• Minimum 6 years of professional experience with a minimum 4 years in a programme management role (preferably in NGOs). Field-level implementation or management experience is highly preferred.
• Proven grant management experience of complex projects, including a strong understanding and experience with meeting donor criteria in project design, reporting and monitoring/evaluation, environmental and social safeguarding, and other compliance matters.
• Experience with development bank funded programming, including with the Asian Development Bank, is highly desirable.
• Proven experience of managing multi-stakeholder partnerships, complex relationships and consortia projects.
• Experience in resource mobilisation, developing relationships with multilateral donors and developing and writing complex proposals is desirable.
• Experience of working within federated organisational structures and within matrix-style team structures.
Knowledge
• Knowledge of development bank operations, priorities, systems and processes highly desired.
• Knowledge and experience of gender sensitive results-based management and evaluation with particular attention to assessing gender equality results.
• Knowledge and experience of environmental and social safeguarding mechanisms and best practices.
• Understanding of fragile or post-conflict contexts, and ideally, the Afghanistan development context.
• Knowledge of disaster risk mitigation, livelihoods support, and/or Nature-based Solutions is an asset.
Skills
• Superb analytical, organisational, negotiation and problem-solving skills.
• Proven interpersonal and communication skills, and an ability to work effectively with colleagues from diverse backgrounds with a high degree of cultural sensitivity. Comfortable working across time zones and in cross-cultural settings.
• Excellent written and oral communication skills in English with strong attention to detail.
• Entrepreneurial, pro-active self-starter with strong emotional intelligence and critical thinking abilities, able to work independently and multi-task in a fast-paced environment with numerous and competing deadlines.
• Ability to handle complex relationships with colleagues and partners, senior leadership, and external stakeholders in a professional manner. Able to provide stable, consistent, and courteous communication when dealing with external organisations and all colleagues (especially country units).
• Strong IT skills, including Office and Excel.
FURTHER DETAILS
• The role will require the ability to travel to project locations, including Afghanistan (approximately 15% of time, security situation dependent) and other potential locations for donor meetings.
Application Details:
• Must have right to work in the UK
• Must include CV and a supporting statement that outlines why you want the role, why you want to work for AKF(UK) and how your experiences and skills to date make you the most suitable applicant for the role.
The client requests no contact from agencies or media sales.