Universal support best practice lead jobs

We’re Together Active, a charity working across Staffordshire and Stoke-on-Trent to make it easier for people to be active in ways that fit their lives.

We focus on the systems that shape who gets included and who doesn’t. That means looking beyond individual behaviours to understand how policy, funding, culture and place influence people’s choices, freedoms and access to movement.

Safeguarding is fundamental to that work. It isn't just about policies or responding when something goes wrong. It's about creating a culture where people's welfare is everyone's responsibility, where concerns are acted upon with care and confidence, and where trust underpins everything we do.

We're looking for someone who shares those values. Someone who combines sound judgement with empathy, who is confident supporting colleagues and partners through complex situations, and who sees safeguarding not as a separate function, but as an essential part of creating positive experiences for everyone who engages with our work.

If you feel excited by the opportunity to help shape a culture where people feel safe, supported and able to thrive, we'd be delighted to receive your application.

We have an exciting opportunity for a Deputy Manager to join our team in Exeter.

The Deputy Manager will work as part of a team that provide holistic recovery-focused support to clients with mental health across Exeter & East Devon Mental Health Services. 

They will work closely with and deputise for the Service Manager to ensure the effective delivery of quality housing and support services within Exeter & East Devon Mental Health Services and will be responsible for the day-to-day operational delivery. They will provide effective line management for delegated front-line staff of the services, to include recruitment, induction, supervision, appraisal and performance management.

What you will be doing: 

• Implementing, evaluating and contributing towards the development of local / service specific procedures and good practice in all areas of service management.
• Undertaking regular audits of various aspects of the service including, but not limited to, CDPSoft records, Universal Housing (UH) records, client files, Medication paperwork and Health & Safety records and to undertake any necessary action and report any issues or concerns to the Service Manager.
• Planning, coordinating and leading on the induction of all line managed staff and ensuring that all ongoing training needs are identified, reviewed and implemented and to assist in the induction of any other staff team member, as required.
• Allocating client caseloads to the Mental Health Support Workers fairly and consistently and, in the absence of a Mental Health Support Worker, to ensure client caseloads are appropriately reallocated and covered.
• Being responsible for the day-to-day operations of the services whilst ensuring that effective administration and communication systems are maintained and adhered to

On-call is on a rolling rota with you being on-call once every 10-14 days.Weekday on-calls are from 2000-0800 and weekend and public holiday on-calls are 0800-0800.

Support Worker -NDP Navigation Service

Salary £24,000 FTE,  35 hours per week, 6.6 weeks holiday   
Remote working with some travel to events across West Sussex
(We are open to discuss some flexibilty in hours if a suitable candidate isnt able to work the full 35 hours pw) 

Are you passionate about supporting parent-carers of children and young people with ADHD, Autism and other neurodivergent conditions? 

We have an exciting opportunity for someone to join our rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of our services providing information, training and peer support.

Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions.

We are looking to recruit a skilled and motivated support worker to join our NDP Navigation Service
Working within the Outreach & Training team to provide information, advice, signposting, training and support to parents and carers of children and young people on the West Sussex Neurodevelopmental Pathway (NDP) who have been referred into the service. 

Person Specification (essential):

Knowledge
• ​Extensive knowledge and/or experience of the challenges faced by parent-carers and children and young people on the neurodevelopmental pathway 
• Extensive knowledge and/or experience of ADHD, Autism and other neurodivergent conditions 
• Working knowledge of the local SEND community in West Sussex 

Experience
•Experience of either advice giving preferably gained in the voluntary or statutory sector or experience of casework support  preferably gained working with families of neurodivergent children 
• Experience of working with parent-carers and families of neurodivergent children 
• Experience of undertaking outreach to disadvantaged communities
• Experience of using MS Office including SharePoint, Excel and Microsoft Teams 

Please see attached job description for further details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Activiely interviewing as suitable applications are received

Applicants must have the right to work in the UK 

Head of Fundraising

The Harrow Club
West London |  Permanent

Charity People is thrilled to be partnering with The Harrow Club to recruit their new Head of Fundraising and Communications. This is a brilliant opportunity to join a respected, community‑rooted youth charity at a genuinely exciting moment of growth. If you’re someone who loves building relationships, creating clarity and momentum, and shaping a function with purpose at its heart, this could be the perfect next step.

· Salary: £53,000
· Location: Harrow Club, W10
· Hybrid working: 2 days per week in the office
· Hours: full-time, permanent

About The Harrow Club
The Harrow Club is a longstanding and highly respected youth charity working at the heart of some of West London’s most disadvantaged communities. For more than 140 years, the organisation has championed local young people, providing universal youth clubs alongside targeted specialist support for those aged 10–21 who need it most.

Each week, the organisation works with up to 500 young people across six youth club sites and a wide range of targeted interventions spanning education, wellbeing, employability and positive life choices. Their model is rooted in trusted relationships, high-quality programmes, and early intervention - helping young people grow in confidence, overcome disadvantage, and move toward a positive future.

About the Role

This is a strategic and hands‑on opportunity to lead and shape The Harrow Club’s fundraising and communications activity. You’ll drive sustainable income growth, raise the charity’s profile, and ensure its story is told with clarity, conviction and heart.

This role will suit someone with ambition, emotional intelligence and a strong sense of purpose - someone excited by the chance to build something meaningful and see their work directly translate into better outcomes for young people.

“We are looking for someone with energy, credibility, and purpose. Someone who is motivated by impact, comfortable with responsibility, and excited by the opportunity to build something that really matters. If you want your work to translate directly into better outcomes for young people and families, I would strongly encourage you to apply.

I look forward to hearing from you.” Garnet Johnson, CEO

As Head of Fundraising & Communications, you will:

• Lead the development of a cross‑organisational fundraising strategy.
• Build a high‑performing fundraising and communications function.
• Position The Harrow Club as a credible, high‑impact partner.
• Embed excellent stewardship, strong data practice and compliance.

In this role, you’ll be the driving force behind an ambitious fundraising programme, shaping a bold strategy, unlocking new income streams, and building a diverse, future-proof pipeline. You’ll lead on high‑value bids and forge relationships with trusts, foundations, corporates and major donors, creating compelling propositions that inspire long‑term support. You will elevate the charity’s profile through impactful campaigns, events and content that bring the Harrow Clubs mission to life.

About you

We’re looking for a values‑driven fundraiser with a strong track record of securing income across trusts, corporates, major donors and/or foundations. A skilled communicator with excellent writing and relationship‑building abilities, you’re confident managing multiple projects and leading people to do their best work. You’re organised, proactive and committed to the mission of The Harrow Club. Experience in communications, digital engagement, campaigns, or knowledge of GDPR and fundraising regulation would be a bonus.

How to Apply

Please send your CV and a cover letter to Kevin from our recruitment partner, Charity People.

Your cover letter should respond to these three questions (max. 350 words each):

1. Why are you interested in the role at The Harrow Club?
2. What will you bring to the role and the organisation’s future impact?
3. How do your skills and experience meet the essential requirements?

Recruitment Timeline

- Closing Date: Friday, 10th July

- 1st Stage interviews –  TBC

- 2nd Stage interviews – TBC

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We are looking for a committed and proactive Safeguarding, Complaints and Assurance Officer to play a vital role in strengthening our organisational governance and ensuring the safety, wellbeing, and satisfaction of the people we support.

This is an exciting opportunity to join our charity at a pivotal time and help shape best practice, champion learning, and support continuous improvement across safeguarding, complaints management, and organisational assurance.

About the Role

As our Safeguarding, Complaints and Assurance Officer, you will:

Safeguarding

• Act as the central point of contact for all safeguarding concerns
• Coordinate referrals, maintaining accurate and compliant records
• Support staff in recognising and reporting concerns
• Liaise with statutory agencies such as local authorities and police
• Monitor trends and escalate risks appropriately

Complaints Management

• Lead and oversee the end‑to‑end complaints process
• Ensure fair, consistent, and timely resolution
• Conduct or support investigations
• Maintain clear, auditable complaint records
• Communicate professionally and transparently with complainants

Assurance, Risk & Continuous Improvement

• Provide assurance that risks are identified, recorded, and managed
• Produce regular reports for senior leaders and trustees
• Support internal audits and external inspections
• Analyse data to identify themes and embed organisational learning
• Contribute to policy development and staff training

About You

We’re looking for someone who is:

• Highly professional, organised and confidential in their approach
• Able to work independently and make sound judgements
• Compassionate, proactive and committed to our charity’s values
• Confident in communicating with a wide range of stakeholders
• Skilled in analysing information and producing clear reports

Essential experience:

• Managing safeguarding concerns in a charity, public, or regulated setting
• Handling and investigating complaints
• Strong knowledge of safeguarding legislation
• Experience with risk management and assurance processes

Desirable experience:

• Working within the charity or voluntary sector
• Supporting audits or regulatory inspections
• Training or qualifications in safeguarding, social care, law, or investigations

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

Information about the role:

For further information, please see the attached job description.

Please note, driving licence and own vehicle are required.

Salary: £30,000 per annum

Hours: 30 hours per week, minimum of 4 days

Location: Home based

Benefits

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge

Safeguarding and Equality

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.