Universal support best practice lead jobs

Community Voice isn’t a strand of work for us; it’s what all our work is built from.

We’re recruiting a Community Voice Officer to strengthen that work.

At Together Active, we work across Staffordshire and Stoke-on-Trent to make it easier for people to be active in ways that work for their lives. But we’re also trying to change how systems behave; how decisions get made, who shapes them, and what counts as evidence.

This role is about embedding lived experience into the way we think, decide and act, as something that influences direction from the start, not as consultation at the end of a process.

You’ll spend time listening directly to communities, to partners, to the spaces where people feel overlooked or misunderstood. You’ll notice where assumptions don’t match reality. You’ll test ideas. You’ll bring insight back into the organisation and into partnerships, and you’ll be prepared to stand by it.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We  provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week

The Deputy Fitness Centre Manager is responsible for the operational management of TeamUCLGyms, ensuring all members have an excellent user experience across all sites. They have oversight of operational procedures, ensuring best practice and adherence to health and safety standards. They will lead from the front, ensuring fitness programming, exercise classes and personal training are of an exceptional standard. We pride ourselves on our inclusivity, and our ability to cater to all experience level and this role will help create an environment that is welcoming for all our site users.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.

The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.

About the roles

Last year we launched our most ambitious strategy yet - Change Happens Now. To deliver on its promise, we have identified a phased and prioritised pipeline of cross-cutting strategic programmes that will move us closer to a future where, by 2050, everyone diagnosed with breast cancer lives - and is supported to live well.

We’re now looking for 2 Strategic Programme Leads to help deliver our strategy. You’ll work in our Strategy, Planning & Innovation (SPI) team, which is responsible for strategic change programmes, planning, innovation and involvement.

Both posts share the same job description and grade and will work flexibly across SPI’s full portfolio. However, each role has a distinct focus area and differs in contract type:

• Role 1 - Health Systems and Improvement – Permanent: This role focus is in health systems and improvement, which will include leading place-based programmes, stewarding UK-wide health-improvement standards, and building the external relationships needed to deliver system-level change.
• Role 2 - Engagement at Scale – 2 year fixed term. This role focus is in ‘engagement at scale’ programmes, in its first year, it will include programme leadership of our universal offer, an organisation-wide programme aimed at delivering an accessible support offer for everyone affected by breast cancer. It will also include providing strategic partnership for other large-scale programmes, such as healthcare professional engagement initiatives and behaviour change.

While each role has a primary focus area, we expect both post-holders to be flexible and adaptable. Priorities change, and you'll need to be equally comfortable working across specialisms, seeing the focus areas as a starting point which will evolve with organisational priorities.

About you

Whilst both roles are the same, given the specialisms, for role 1, we're particularly interested in candidates with experience of external connectivity across the UK health system landscape and a working knowledge of NHS structures, integrated care systems, clinical pathways and health inequalities. For role 2, we're particularly interested in candidates with experience of scaled engagement work, such as leading public engagement, support or community programmes.

For both roles, you’ll be able to get into the detail when it matters, including the design and sequencing of the programme itself. On some programmes you'll be the strategic lead, owning the work from start to finish and being the trusted strategic advisor to expert leaders. On others you'll partner an expert team, bringing the wider organisation in behind their delivery and working through the barriers that hold progress back.

You'll be confident leading, designing and running pilots and prototypes, with clear measures of success and an evidence-led approach to learning and improvement, ensuring you keep lived experience of breast cancer at the heart of your work. You'll be comfortable with ambiguity, making progress at pace without losing rigour, and you'll bring an innovation mindset, creating the conditions, methods and permission for teams to test, scale and embed new ways of working.

Most importantly, you'll be able to be flexible in your workload, and motivated by the chance to lead change in an organisation that wants to be brave, determined and ambitious - one that backs innovation, challenges the status quo when it needs to, and is willing to commit to the big, multi-year work that real impact requires.

Job description and benefits

The job descriptions and our attractive benefits are available for you to download.

Primary location of role and hybrid working

These roles can be based in our London, Sheffield or Cardiff offices. Our hybrid working model allows you to work up to 3 days per week at home.   

The salary range is:

£49,000 to £53,000 per annum if Cardiff or Sheffield based

£53,000 to £57,000 per annum if London based

How to apply

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online.

As there are 2 roles, you can either submit your application for 1 or both roles. To do this, please confirm in your application the role you’re applying for: Role 1, Role 2 or Both.

To help with your application, please refer to the essential criteria on the person specification of the job description/s and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

Closing date Thursday 30 July 2026 at 11:59pm

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Interview date: Friday 14 August and Monday 17 August 2026

At London City Mission we are passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.   

Bridge House is a new Christian community-based homelessness prevention project that bridges the gap between being at risk of eviction and long-term stable housing.It works, particularly with men from displaced backgrounds providing short-term accommodation and holistic support in partnership with local churches for up to 10 men who are at risk of homelessness.

Through practical, emotional, spiritual, and community-based support, Bridge House helps residents build stability and transition successfully into independent living and integrate into life in the UK.  

We are looking for a full-time Project Leader to lead this exciting new ministry at Bridge House. 

About You: 

• You are passionate about working with marginalised people and providing the support required to enable genuine lifestyle change. 

• You are passionate about partnership with Churches and sharing the love of Jesus with all those we work with. 

• You have excellent communication and interpersonal skills, whilst being able to work on your own initiative, think creatively and act with the utmost integrity. 

About the Role: 

Project Leader – Bridge House 

• You will work as part of a mission team to confidently lead and develop Bridge House supported housing project. 

• You will manage the Bridge House support team to develop individual client led support plans for each resident and in providing one to one support for those individuals, always maintaining a high standard of care while also taking on a caseload of residents to support yourself. 

• You will maintain an atmosphere where positive change and growth is encouraged and a place where tenants can take positive steps that will enable them to move on and lead independent and responsible lives. 

• You will share the love of Christ and take opportunities for sharing the gospel with the guests 

• You will assess prospective residents’ suitability to the project. 

Salary:   £37,720 plus benefits 

Location:  Bridge House, London Bridge 

Working Hours: Full-time (40 hours inclusive of lunch breaks) 

Contract: Fixed-Term - 24 months

There is an occupational requirement that the person appointed be an evangelical Christian. 

We welcome applications from people of all backgrounds. We recognise that men are currently underrepresented within this ministry project and, as part of our commitment to building a diverse team, we particularly encourage applications from men. Appointments will be made on merit. 

Closing date for applications: Thursday 13th August 2026 at 12noon 

TO APPLY

Please take care to read the guidance notes on the application form before completing.

Interviews will be held on Monday 24th August 2026.

For over 190 years, London City Mission has been sharing the love of God and the good news of Jesus Christ with people on the margins in London, and we do this in partnership with churches. 

LCM's vision is to see everyone from the margins being invited to followJesus. Currently supporting approximately 80 front-line missionaries, 40 Mission Catalysts and Project Workers, and 20 short-term placements across the city, LCM has set an ambitious target to grow donations and legacy income by at least 7.5% per year throughout our 5 year strategy to the end of 2029. 

We are seeking a new Head of Major Gifts to drive innovation and growth through creative, wise, and inspirational leadership. Leading a high-performing and talented team, you'll develop LCM's strategy to grow relationships with individuals, Charitable Trusts, and Foundations who have the capacity to make a significant financial difference. You'll create rewarding partnerships that deliver the greatest mutual value, lead the growth of giving through gifts in Wills and In Memory donations, and build on the team's success to deliver a step change in income. 

You'll develop strong relationships with supporters so they understand the impact of their giving, create ambitious annual income targets and KPIs in line with the 5-year strategy, and provide analysis and insight to the Leadership Team and Trustees. Working closely with colleagues acrossthe Mission, you'll be an advocate for the Fundraising and Supporter Partnerships team across the Mission and externally. 

The successful candidate must be able to demonstrate: 

• Proven track record in leading high-value fundraising programmes, particularly securing major gifts from individuals. 

• Excellent leadership skills in supporting and developing a high performing team 

• Strong financial expertise, including experience in target setting and providing detailed reporting and analysis. 

• Skilled in using CRM systems to support fundraising strategies and nurture supporter relationships. 

• Excellent verbal and written communication skills, with the ability to influence and build strong relationships. 

Through this role you'll make a difference in London for the salvation of souls and to the glory of God, igniting a movement of mission in the local church to people on the margins. You'll be part of a mission-focused team who gather for daily staff prayers, monthly team days with worship and teaching, and an annual week of prayer. 

Closing date for applications: Friday 31st July 2026 at 12noon

Selection process: For shortlisted candidates, the process will include two stages. The first interview is expected to take place in early August 2026.