User researchers jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At CharityJob, we’re motivated by the belief that great people power great causes. We’re a mission-led, commercially sustainable business that balances social impact with innovation, collaboration, and high standards of service. Our team cares deeply about the sector we serve and the experience of everyone who uses our platform. Working here means contributing to a product that helps charities thrive, while being part of a supportive, inclusive workplace where ideas are valued and personal development is encouraged.
Key Responsibilities
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Manage large-scale sector research surveys and insights projects (e.g., CharityJob’s Annual Salary Report, Benefits Survey, AI in recruitment surveys.) including scoping, survey design, analysis, reporting and webinar delivery, in close collaboration with the Senior Research Executive (SRE)
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Be aware of sector needs and requirements to devise innovative new research projects that will drive thought leadership, revenue or internal development
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Contribute to CharityJob’s thought leadership by sharing research findings through reports, presentations, webinars and external speaking opportunities
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Line-manage the Senior Research Executive, providing guidance, coaching and mentoring to support develop their skills and career progression
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Work closely with the product team to plan and deliver impactful user research across the product lifecycle, including:
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Exploratory research to understand user needs, behaviours and pain points, and to inform early product direction or concept development
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Evaluative research to refine designs and provide clear, actionable recommendations for Product and design
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Lead reporting and monitoring of customer satisfaction, including NPS and other feedback channels, and share insights to inform improvements across the business.
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Collaborate with the Senior Content Manager to produce research-backed blogs, guides and sector insights
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Deliver ad-hoc research projects to support priorities across the business
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Maintain the research roadmap, support research operations and manage the research budget
Skills & Experience
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Proven experience in research management, ideally within recruitment, HR, or the charity sector but not essential.
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Strong leadership skills with experience managing and developing team members.
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Excellent analytical skills with the ability to interpret complex data and present clear, actionable insights.
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Exceptional written and verbal communication skills, including experience producing reports and thought leadership content.
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Familiarity with research methodologies (qualitative and quantitative) and data analysis tools.
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Ability to manage multiple projects and deliver to deadlines
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Experience in stakeholder engagement and presenting research findings to diverse audiences.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
These roles are central to ensuring that the voices of people in the justice system shape the services that affect them. You’ll work directly across our Prison Councils in HMP Altcourse and HMP Forest Bank, as well as a range of community‑based projects regionally, and occasionally national. Some projects will require significant travel, so flexibility is essential.
- Full-time and Part-time position available
- Permanent
- £25k- £30k depending on experience (pro-rata for part time)
- Bank holidays plus 25 days holiday (pro-rata for part-time)
- Dependent on a DBS check
- Probationary period: Six months
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
As a digital content designer, you’ll be a key part of our digital product team, working at the forefront of managing and enhancing the content on our website and microsites. You’ll support the charity by providing expert advice, producing impactful web content, and ensuring our digital presence aligns with our users’ needs and strategic objectives.
Taking an insight-led approach, you’ll design content that is optimised for both user needs and organisational goals. Reporting to the digital content design manager, you’ll help establish and maintain the full content lifecycle, ensuring our digital presence is accessible, clear, and focused on helping people affected by breast cancer.
About you
You’re a user-focused content professional with experience in designing insight-led web content that meets both user needs and organisational strategy. You have a strong understanding of UX principles and know how to apply SEO strategies to enhance content visibility and performance.
You’re a proactive and enthusiastic team player who is comfortable switching between strategic thinking and hands-on delivery. You can work methodically to solve user problems, create and follow processes, and uphold governance standards, while also using your creative skills to design content, edit personal stories, and craft compelling copy.
You will ideally bring:
- Experience designing and editing content for landing pages, case studies, webforms and other digital formats
- Proficiency using a content management system (CMS)
- Proficiency using tools such as GA4, Hotjar, and MOZ to inform content decisions
- A solid understanding of accessibility standards (WCAG 2.2) and plain English best practices
- Understanding of GDS content design standards
- Exceptional editing, proofreading, and copywriting skills
- The ability to interpret data and user research to craft engaging, impactful content
- Strong interpersonal skills to build relationships with stakeholders and the confidence to advocate for the user during discussions
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am onThursday 12 February 2026
Interview date Week commencing 23 February 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Finance Systems & Projects Executive | UK
Make our finance systems work smarter, at scale.
Lead enhancements to our integrated finance systems and drive change projects that improve controls, user experience, and outcomes across a global organisation
Contract: 24-month Fixed-term contract
Salary: £36,436 to £42,866
UK, Senegal (Dakar) or UAE - Specific Local Terms and Conditions Apply
If working from home in the UK with monthly travel to our offices in Haywards Heath, West Sussex PLUS international travel to Asia and Africa.
If based in Senegal (Dakar) or UAE then hybrid working from home and our offices
What you’ll do
- Co‑lead the Finance Systems & Projects function, partnering with the Head of Finance Systems & Projects.
- Own delivery of system/process improvements—planning, researching/benchmarking, stakeholder management, and tracking progress to timelines.
- Provide expert training and day‑to‑day support to finance systems users; troubleshoot issues with internal and external stakeholders
- Keep process documentation current and aligned with the Sightsavers Financial Framework.
- Oversee maintenance and support for accounting, procurement, expenses, banking and related finance software within a robust control framework
- Plan and refresh training/eLearning so users have the right tools and guidance for their roles.
- Support global adoption of new finance processes through clear communication and engagement.
Some international travel (Africa/Asia/UK) may be required—up to ~5 weeks per year
What you’ll bring
- Part‑qualified accountant (ACA/ACCA/ACMA) or equivalent experience; newly qualified welcome.
- Significant finance experience with a strong systems component; project management in a finance environment is desired.
- Strong grasp of accounting principles and controls; advanced knowledge of mid‑range accounting systems (ideally SUN Accounts).
- Familiarity with eProcurement/financial reporting (ideally Proactis); experience building/managing system interfaces.
- Comfortable working in complex international contexts and the charity regulatory environment.
- Excellent communication, stakeholder engagement, and documentation skills; organised, delivery‑focused, and logical problem solver.
- A clear commitment to equality of opportunity for disabled people.
Please note that you must have the relevant existing and ongoing Right to Work for the duration of this contract as Sightsavers is unable to sponsor visas. This role must be worked from the UK, Dakar, Senegal or UAE for contractual and legal reasons. Please see the job description for full details
Closing date: Monday 2 February at 12:00pm noon GMT (UK)
The client requests no contact from agencies or media sales.
Are you passionate about driving impact through digital innovation and data-led decision making?
Join us as our CRO Manager and play a pivotal role in powering charitable income growth for the British Heart Foundation (BHF).
As the leader of a dynamic team of CRO Specialists and Developers, you’ll champion experimentation and optimisation, shaping the future of digital fundraising across a diverse portfolio of products and customer journeys.
This is your chance to collaborate with talented colleagues from UX/UI, Digital Analytics and Customer Insight, and to work together with fundraising teams from a variety of specialisms. You’ll oversee a vibrant experimentation roadmap, support the launch of a sector-leading centre of excellence, and embed best-in-class tools such as Jira to supercharge efficiency and collaboration.
With the support of the Digital leadership team, you’ll translate business goals into bold CRO strategies, inspire a culture of data-driven decision-making, and guide your team as they deliver tangible, transformative results.
If you’re ready to drive innovation, develop a high-performing team, and make a real difference in the charity sector, we want to hear from you.
About you
As our ideal candidate you have a deep understanding of experimentation and data-driven decision-making. You are confident in designing experiments, running A/B tests, and applying statistical and analytical concepts to drive impactful change.
Hands-on experience with experimentation programmes—ideally within enterprise environments—is essential, as is the ability to influence product decisions through robust data and testing.
You bring working knowledge of Figma, GA4, and front-end technologies such as HTML, CSS, and JavaScript. Experience in managing and/or coaching others is important, as you’ll help support and develop talent within our team.
We value people who are collaborative, commercially minded, and passionate about continuous growth. You have strong communication skills to break down complex ideas for non-technical audiences and influence stakeholders at all levels. Attention to detail, excellent time management, and the ability to prioritise are key.
Above all, you are supportive of your colleagues and proactive about keeping up with the latest in experimentation and personalisation. If this sounds like you, we’d love to hear from you.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Details of the role:
Working pattern: This is a full-time permanent Hybrid (minimum 3 days a week in the office) position on the Crick Terms and Conditions of Employment.
Salary: From £68,668 with benefits, subject to skills and experience
Application closing date: 9th of February 2026 at 23.59pm
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
We are recruiting for a strategic, results driven Operations Transformation Manager (Scientific Research), to join our Programme Management team and play a pivotal role in driving operational transformation across the organisation.
As an Operations Transformation Manager - Scientific Research, (known internally as a Senior Project Manager: Operations), you will lead cross‑functional strategic projects that strengthen the Institute’s operational effectiveness and support world‑class scientific research. You’ll take ownership of end to end project delivery, from scoping and planning through to implementation and evaluation, using your analytical skills to identify issues, propose solutions, and manage risks and dependencies.
Working closely with colleagues across operations, science, and corporate services, you will design and deliver improvements that enhance processes, reduce risk, and introduce smarter, more efficient ways of working. Your work may involve transforming operational environments for scientists, improving regulatory compliance, or deploying new technologies and processes that drive efficiency without disrupting live operations.
You will also contribute to building project management capability across the Crick, supporting the Head of PMO in establishing consistent tools, frameworks, and reporting for the wider project portfolio. You will bring confidence, flexibility, and strong stakeholder engagement skills to motivate others and deliver meaningful, lasting change.
What you will be doing
As an Operations Transformation Manager at the Crick, you will:
Project management
- Leading on operational change projects from initiative through development to implementation with ownership of project planning, timelines, resources and risk management.
- Monitor project progress, ensuring adherence to control parameters: scope, budget, dependencies and timeline.
Business improvement delivery
- Work with the sponsor and senior stakeholders to agree the scope of the project, options for delivery and developing the business case to support benefits realisation
- Prepare and present clear and concise proposals, and roadmaps, for review by stakeholders to explain the strategy and approach to solutions.
Stakeholder management
- Build relationships with key stakeholders up to Director and Lab Leader level, across science and operations to gain a deep understanding of user wants and needs.
- Organise, chair, and document meetings and workshops between stakeholders at all levels of the organisation to collaboratively discuss, explore and understand issues and brainstorm solutions.
About you
You will have:
- Educated to degree or equivalent level in a relevant discipline.
- Experience of working in business analysis, business transformation and/or project management roles.*
- Proven recent record of accomplishment for end-to-end delivery of business change projects, involving a diverse group of internal stakeholders, with the application of structured and agile project management tools.*
- Demonstrates critical analysis of business systems and processes, including experience of capturing user requirements, mapping business processes, ability to articulate and visualise complex problems to non-technical stakeholders.*
- Ability to build persuasive arguments based on data, logic and the objective merits of solutions, reconcile conflicting viewpoints and remove obstacles to progress.
- Understands change management and its criticality to the success of project outcomes.*
- Experience of working in a scientific, clinical, healthcare or academic environment (Desirable)
*Minimum Requirements
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply.
What will you receive?
At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Visas: Applicants for this role will be eligible for sponsorship to work in the UK
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well-being:
- 24/7 GP consultation services.
- Occupational health services and mental health support programs.
- Eye care vouchers and discounted healthcare plans.
- Work-Life Balance:
- Back-up care for dependents.
- Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks:
- Discounted gym memberships, bike-to-work scheme, and shopping discounts.
- Subsidised on-site restaurant and social spaces for team interaction.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.
We reserve the right to withdraw this advert at any given time due to the number of applications received.
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.



The client requests no contact from agencies or media sales.
Do you want to be part of the team leading a charity that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?
Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives.
Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5’s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people. We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities.
We have a unique relationship with our founders, the Guild (alumnae) of Cheltenham Ladies’ College, we are located on the fringes of the City, and we generate income from hiring out space in our community centre. These opportunities make the Marketing & Fundraising Manager position varied and interesting, with plenty of possibility to grow and develop in the role.
Job Purpose:
The Marketing & Fundraising Manager will play a key role in developing and implementing St Hilda’s East’s marketing strategy and will take the lead in organising fundraising events and securing funds from individual donations, and rental and room hire income.
They will lead on communications with external stakeholders through the development and implementation of SHE’s marketing plans and social media strategy. There will be a particular focus on strengthening our unique link with the Guild (alumnae) of Cheltenham Ladies’ College, as well as with parents and pupils of the school – to raise awareness of the impact of St. Hilda’s East and to organise joint events. The postholder will work alongside freelance fundraisers who focus on maximising grant income.
It is not essential to have experience in the non-profit sector; we would love to hear from you if you have experience in sales and marketing in a commercial environment and are looking to bring your talents to the charity sector.
This job is for you, if you:
- possess excellent writing skills and a passion for communicating our charitable mission, possibly moving into the charity sector for the first time
- have the ability to develop and mantain positive relationships with a diverse range of people including high net worth individuals, partners, colleagues, and service users
- have a proactive and creative approach to solving problems and researching and developing new sources of income
- have the ability to manage multiple priorities, effectively balancing operational and strategic expectations.
Benefits
Benefits include flexible working arrangements including the option to split some of your time between our office and home, 25 days annual leave, Learning & Development Support, and access to an Employee Assistance Programme.
Closing date for applications: 22nd February 2026 at 23:59
Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
#fundraising #marketing #fundraisingmanager #marketingmanager
To apply click 'Apply Now', and submit your CV and a cover letter. Your cover letter should be no more than 1 page long and, explain how you meet each of the criteria in the Person Specification. Don’t forget to provide examples to evidence your experience and abilities.
St Hilda’s East delivers a wide range of engaging activities for local communities in Tower Hamlets to promote wellbeing and social connection.


The client requests no contact from agencies or media sales.
We are recruiting for three fixed-term User Research Officer roles for our Digital Team. Two 23-month contracts and one 12-month contract.
This is an exciting opportunity to join The National Lottery Community Fund, and develop your skills as a User Research Officer within a multi-disciplinary team.
You’ll conduct user research to help us understand the needs of both the people who apply for our funding, and our colleagues who manage that funding. Your insights will inform the design of new systems and improvement of existing ones, ensuring that we make changes based on real user needs.
Working within our Digital Team, you’ll also have opportunities to collaborate with and learn from a thriving group of designers and researchers who love sharing knowledge and experience. We’ll offer you support to develop your research and design skills, and opportunities to take part in training and communities of practice.
You’ll need some practical experience of qualitative research methods, and of designing and running research. This could be from working in user research or user experience design. But we’d also welcome applications from people with similar experience from professional work, academic work, or study in fields like:
- human-computer interaction
- user-centred design
- psychology
- ethnography
- social research
The responsibilities of the job include:
- Designing and running user research to help us improve our existing digital services and design new ones.
- Recruiting participants for research.
- Analysing qualitative research data.
- Presenting findings to Digital team colleagues, and stakeholders from the wider organisation.
- Collaborating in a multidisciplinary team, and supporting colleagues’ design work by helping them understand what users need.
- Contributing to our user research and design community – taking part in team meetings and providing feedback on prototypes and other design work working in a collaborative and inclusive way.
Interview Details:
Interview Date: Virtual interview – 23rd or 24th February
Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.
We’ll talk to you about where you are based and your working pattern if you get the job.
We will be hosting a briefing session on: Tuesday 27th January 2026, from 11am to 11:45am. To register or ask any questions please email us.
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.
Essential Criteria:
- Passionate and knowledgeable about user-centred design, and digital ways of working.
- Experience of designing and running user research or other qualitative research studies, and a good understanding of when and how to use different research methods.
- Experience of analysing qualitative research, and turning it into clear insights that others can understand and use.
- Confident in explaining research findings to others, verbally or in writing.
- Good at collaborating, involving colleagues in research activities and contributing to shared planning.
Desirable Criteria:
- Experience of standing up for the needs and perspectives of users.
- A good understanding of inclusion and accessibility for digital services.
- Knowledge of agile working and the roles in a multidisciplinary digital team.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Are you a Product Development Manager looking to make a significant and critical impact?
RCR Learning supports the professional development of clinical radiologists and oncologists throughout their careers. We design and deliver in person, live online and blended programmes - short courses, lecture series and conferences - rooted in the realities of clinical practice. We’re ambitious to grow, and are investing to expand our needs led, commercially sustainable portfolio.
In this is hands-on role you’ll shape our portfolio, drive innovation, and design high-impact courses that improve patient care.
What you’ll do:
- Manage the new product development (NPD) process for new learning programmes - owning the pipeline from horizon scanning and opportunity selection through to design, piloting and evaluation.
- Lead the end-to-end design, development and pilot delivery of CPD courses, working closely with our course delivery teams.
- Collaborate with and coach SMEs (clinicians), using your learning design expertise to design high-impact, innovative short courses.
- Conduct market/user research and testing to ensure products meet demand, demonstrate educational impact and are financially viable.
- Lead go to market (GTM) planning and launches for new short courses to achieve commercial targets.
What you’ll bring
- Proven success in developing programmes which blend educational rigour with industry/market relevance.
- Strong experience in learning design and education programme development
- Commercial acumen and a user-focused mindset.
- Excellent stakeholder management and communication skills
- The ability to lead and inspire cross functional teams.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Content Designer, Digital Team.
4 Fixed-term contract roles: 2 contracts of 23 months, 2 contracts of 12 months.
This is an exciting opportunity to join The National Lottery Community Fund as a Content Designer.
You’ll mostly work on content to help people understand and apply for funding. This includes content for our website, as well as for application forms, emails and other guidance. You’ll also have the opportunity to help improve our content and user experience across the whole service.
You'll be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You’ll work with other designers, researchers, developers, and colleagues from the rest of the Fund to design content that meets user needs and reflects our values.
You’ll join a thriving group of designers who love sharing knowledge and experience. We’ll offer you support to widen your design skills, and opportunities to take part in training and communities of practice.
The responsibilities of the job include:
- designing and writing clear, user-focused content
- using research, feedback, and analytics to inform and improve content
- working collaboratively with designers, developers, and researchers
- collaborating with colleagues outside our team who do not have a user-centred design background
- making sure content meets accessibility standards
- building and deploying content on our website content management system
- contributing to our design community
Interview Details
Interview Date: 25, 26 February and 2, 4 March 2026
Format: Virtual interview
Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.
We’ll talk to you about where you are based and your working pattern if you get the job.
We will be hosting a briefing session on: Wednesday 21 January 2026,from 11am to 11:45am. To register or ask any questions please email the recruitment team.
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.
Essential Criteria:
- Design content to meet user needs and make complex language and processes easy to understand.
- Formulate hypotheses and gain insights from data and user research.
- Have a strong practical understanding of accessibility and inclusive design.
- Work collaboratively in an agile or fast-paced environment.
- Strong attention to detail and ability to follow content standards and style guides.
- Tailor communication to stakeholders' needs and work with them to build relationships, while also meeting user needs.
Desirable Criteria:
- Create prototypes (in software like Figma) and use content management systems (like Umbraco).
- Contribute to content strategies and policies.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You hold a critical and integral role for the growth and development of the DEC’s website and digital marketing, taking an audience and insight led approach to innovation and supporter engagement. The role builds on various workstreams, projects and innovation processes that have been developed in recent years.
You will be digitally astute with expertise in paid media and digital product development, and a confident communicator, who project manages with ease and leads and engages with diverse internal & external stakeholders to develop an effective, responsive and agile approach to fundraising and supporter engagement in the digital environment. You must have demonstrable knowledge of UX principles and tools, a working knowledge of Drupal (or equivalent CMS), HTML and CSS, and excellent knowledge of digital analytics, particularly Google Analytics and social platform analytics.
Key Responsibilities for this role, include:
Website Management: Act as Product Owner, oversee roadmap, UX testing, security, hosting, and SEO.
Digital Fundraising: Manage paid search, social media, programmatic advertising, and evergreen campaigns; optimise performance and ROI.
Innovation & Strategy: Develop new digital tools, lead AI strategy group, drive product development from ideation to MVP, and foster a culture of innovation.
Stakeholder Engagement: Collaborate across teams, manage external agencies, and lead digital collaboration with member charities.
Financial & Risk Management: Oversee £100k+ budgets, ensure compliance, report on performance, and mitigate digital risks.
Digital & Innovation Strategy and ensure adherence to legal and ethical standards, maintaining best practices in equality and accessibility. Design and deliver programmes that build awareness and capability around inclusive behaviours.
Data & trends: Monitor, analyse, and report on D&I metrics to measure progress and inform future actions. Stay ahead of trends, lead new initiatives, and represent the organisation in external forums to promote our commitment to inclusion.
If you are are able to confidently pick up and adapt to new technologiues and systems, can communicate digital technology to non-rechbnical audiences and have outstanding planning, organisaitonal, project and time management abilities & skills, then we would love to hear from you.
How to apply
If you have the skills and passion for this role, please apply by 9am, Monday 09th February 2026.
We are unable to support applications for our vacancies if you do not have the right to work in the UK
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
PEAS is looking for a Global Technology and Operations Lead (maternity cover for 12 months) to drive the delivery of impactful digital solutions that strengthen our education programmes across Africa. This strategic role sits within Global Operations and works closely with colleagues in the UK, Uganda and Zambia to design, build and implement technology that improves organisational efficiency and supports high‑quality education delivery.
Key Responsibilities
- Lead end‑to‑end delivery of major technology initiatives, from scoping and user research through to implementation, rollout and evaluation.
- Manage product roadmaps, requirements, timelines and vendor partnerships to ensure effective delivery.
- Support development of PEAS’ future technology strategy, providing insight on emerging tools and trends.
- Contribute to fundraising efforts for technology projects, including proposal development and representation in funder meetings.
- Provide operational support on wider organisational improvement initiatives where relevant.
Requirements
- Degree or equivalent professional experience.
- At least 5 years in technology roles, ideally within international development, social enterprise or corporate settings.
- Proven track record of delivering complex, multi‑stakeholder technology projects.
- Strong project management, communication and collaboration skills, able to work across technical and non‑technical audiences.
- Knowledge of software development approaches, databases, enterprise resource planning tools and data systems.
- Understanding of security, privacy and compliance frameworks such as GDPR.
- Experience working with international teams; Sub‑Saharan Africa experience desirable.
- Values‑driven, proactive, collaborative and comfortable working in fast‑moving environments.
Further details of the roles, responsibilities and requirements of this role can be found in the attached Job Pack below.
We are open to different levels of candidate for this role, for example we would be opening to consider a more senior / experienced candidate on a part-time basis or a lead level candidate on a full-time basis. The exact scope of the role will be adjusted depending on the seniority and experience of the successful candidate.
To apply, please click the 'Redirect to Recruiter' button to be redirected to our application form. Please ensure you have read the job pack attached to this job advert before applying.
The closing date for applications is Sunday 1st February 2026 at 11.30pm UK time. We are using our new ERP system for this recruitment process, and we are keen to learn and improve. There will be an optional question at the end of the application form, in case you would like to share any feedback on the new system. Please note that the feedback is not scored and will not affect your application.
PEAS is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. We are an equal opportunity employer and actively seek a diverse applicant pool.
The client requests no contact from agencies or media sales.
I’m thrilled to be supporting Nuffield Foundation to hire their newDigital Manager, based in London in a full-time, permanent role.
As the Digital expert at Nuffield Foundation, reporting to the Head of Communications, your role will be varied and wide-reaching. As Digital Manager you will lead the management and development of the website and digital channels, and oversee the production of high-quality digital content that supports the Foundation’s strategic objectives. The role also provides expert guidance on digital strategy and best practice across the organisation.
This is a fantastic opportunity to take ownership of digital, and join a collaborative working environment. You will deliver the digital strategy, disseminate a complex research portfolio, enable accessibility and optimise user journey and digital performance. As the charity begins its shift towards a more externally facing strategy, the Digital Manager will be central to its success.
Personal qualities:
- Relationship management- Confident managing digital agencies, and stakeholders across the organisation
- Excellent written communication skills, with the ability to shape content for diverse audiences and platforms.
Work experience:
- Experience in website management
- Experience producing multimedia digital content for a range of platforms and audiences.
- Ability to translate complex or technical information into clear, compelling content
- Deep experience of using content management systems (CMS), preferably WordPress.
- Experience applying UX research and behavioural insight to optimise user journeys and digital performance.
- Experience of devising content strategies, content production, social media management tools (e.g. Hootsuite), and platforms, including LinkedIn and Bluesky.
The Nuffield Foundation is an independent charitable trust with a purpose to advance social well-being through research. The Strategy and Engagement team is responsible for ensuring this research has impact and influence. Apply now to be part of this team!
- Salary £50,000.
- Full-time, permanent contract. 35 hours p/w. Flexible core hours 10am-4pm.
- Hybrid- 3 days in London office (Farringdon), 2 days from home.
- Fantastic benefits package! A snapshot includes: Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares. 28 days holiday per annum and all public holidays. A salary exchange pension scheme that offers employer contributions of up to 11%.
Firm deadline is midnight Sunday 1st February. Please apply today to start the conversation.
Interviews will take place 12th and 13th February, in person.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
As our Digital Products Manager, you will play a key role in shaping digital experiences that truly matter. Join our Digital Team at the Motor Neurone Disease (MND) Association for a 12-month Fixed Term Contract, where you will drive accessibility and improve digital experiences for our audiences across our digital products.
This Digital Products Manager role offers the chance to improve and develop our digital portfolio, using insight and collaboration to create accessible and effective services. With a joined up approach, the Digital Products Manager will play a key part in delivering work that is always focused on impact. As our Digital Products Manager, you will help us think big while ensuring our digital products remain secure, informed by data and shaped by users.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week.
Key Responsibilities:
- Manage the digital product portfolio, including website, microsites and third party platforms
- Oversee our continuous improvement programmes in partnership with our digital agency and in collaboration with colleagues in the Digital Products and User Experience Team
- Scope new products, map user journeys and develop optimised digital experiences
- Advise on procurement of third-party digital platforms and technology
- Translate business and user needs into clear technical requirements and user stories
- Ensure accessibility, security and SEO best practice across all digital products
- Use data, insight and testing to improve user journeys and refine decisions
- Provide training and support to colleagues to strengthen digital capability
- Responsible for GA4 (Google Analytics) and GTM (Google Tag Manager) and produce key insights on the impact of digital products
About You:
- Skilled in Drupal CMS and Microsoft Dynamics 365
- Experienced across the full product lifecycle and familiar with key delivery practices
- Experience in line management and supporting team development
- Knowledgeable in user centred design, complex journey mapping- and user testing
- Strong understanding of accessibility tools and principles for people with disabilities
- Able to use analytics and insight to guide improvements
- Effective at managing multiple priorities while meeting deadlines
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role
We are seeking an experienced and proactive Database and Insights Officer to take ownership of myaware’s CRM system (Raiser’s Edge) and ensure our database is accurate, compliant, and fully utilised across the organisation.
This is a pivotal role, acting as the main point of contact for all internal CRM users and our external CRM system provider. As a database super user, you will manage system settings, user access, data integrity and development, while providing expert support, guidance and training to colleagues.
Working closely with the CEO, the myaware management team and colleagues across the organisation, you will ensure the CRM system supports fundraising, communications, campaigns and wider organisational insight. You will also play a key role in identifying opportunities for system improvement, upgrades and best practice. The role will require occasional working at Derby HQ and travel for meetings.
Who We Are Looking For
We are looking for a confident and detail-oriented CRM professional with strong technical expertise and the ability to communicate clearly with non-technical users.
You will be highly organised, solutions-focused and comfortable taking ownership of a complex database system. You enjoy supporting others, improving processes and using data to make a meaningful impact.
You will ideally have:
- Proven experience managing a CRM system, ideally Raiser’s Edge or a similar database.
- Strong understanding of database administration, data quality and compliance.
- Experience acting as a system super user, including managing users and system settings.
- The ability to train and support colleagues with varying levels of technical confidence.
- Excellent analytical skills and experience producing data selections and insights.
- Strong communication and relationship-building skills.
- A proactive approach to continuous improvement and best practice.
This is an exciting opportunity to play a central role in enabling myaware’s work through high-quality data, effective systems and collaborative support across the organisation.
If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
- Annual salary review
Candidates should submit their CV and tailored covering letter by: 23:30 on Sunday 1st February 2026
Provisional interview date will be week commencing: 09.02.2026.
Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.
Candidates should submit their CV and tailored covering letter by: 11:59pm on Sunday 1st February 2026
Provisional interview date will be week commencing: 09.02.2026.
Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.
The client requests no contact from agencies or media sales.