Victim Support is looking for full time and Part time victim focused Inbound Agents to join their day team in their busy National Contact Centre based in St Mellon's. This role is known as Independent Support and Information Advisors internally.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

To be successful in the role, you will have knowledge and understanding of relevant agencies and resources, the importance of confidentiality and safe working practice as well as the impact of sexual misconduct and bullying and harassment in the workplace. You will be able to communicate effectively, verbally and in written form, including telephone skills. You will be able to deal sensitively with challenging and emotionally charged situations, demonstrating empathy and controlling your own emotions. You will also be able to demonstrate a strong customer services focus.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

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Victim Support is looking for a Case Information Officer based in London.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The role is designed to enable Caseworkers - Independent Victim Advocates, to support victims and witnesses of crime. You will be co-located in the Holborn Witness Care Unit working closely with colleagues in the Police and other services within the Criminal Justice System to ensure Caseworker - Advocate's have up to date information so victims and witnesses of crime are promptly updated as to the progress of their case.

You will have sufficient IT skills to be able to use a variety of case information and database systems and be able to communicate often complex information to different people clearly. You will be able to work without direct supervision, prioritizing work and dealing with competing demands in an organised and methodical manner.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

Interviews will take place via Skype W/C 29 June 2020

Victim Support is looking to recruit victim focussed telephone support workers for their busy National inbound call centre based in St Mellons, Wales. Shift work, Full and Part time hours available.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The purpose of this role to provide confidential information and support for victims who contact the call centre. The current services are the Victim Information Service; Support Line; and the Information Line for the Independent Inquiry to Child Sexual Abuse. Provide high quality, accessible and relevant support for victims. Enable users of the service to access further support and information, according to their need and preference.

Main duties include responding to callers by providing emotional support, information and referral on to Victim Support services and other agencies. Also be responsible for escalating safeguarding situations to the 'Designated Safeguarding Officer', and follow up on advice given. You will also need to carry out service needs assessment following agreed processes and timescales. You will have to identify service needs, record the results of the assessment and contribute towards risk assessment processes.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

Victim Support is looking for a Mentoring Co-ordinator to join our Children and Young People Service in London.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The Mentoring Service offers young people who have witnessed or have been victimised through crime the opportunity to connect with volunteers who will support them to reach desired goals and targets.

As Mentoring Co-ordinator you will be responsible for the recruitment and management of a team of volunteers based in the Victim Support, Children and Young People's (CYP) Service. Using creative and interactive training methods, you will design and deliver a training package to harness volunteers lived experience in a positive way

Mentoring is delivered by volunteers via a variety of methods and you will facilitate regular structured volunteer mentor group sessions, as well online, face to face and telephone support options to enable victims and witnesses of crime to achieve the best possible outcomes.

This role is suited to someone with a strong ability to motivate and inspire who can be creative and is able to work on their own initiative, with a solution focus.

The job requires flexible working with some evening and Saturday work required.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

Be part of an amazing team and a vibrant charity that has been supporting and empowering vulnerable adults and children since 1970. This year will mark our 50th anniversary so it is an exciting time to join us!

Last year Hestia supported over 10,000 adults and children across London and the South East to a life beyond crisis, including victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.  We have a strong track record with trusts and foundations and statutory funders. Highlights include:

• Digital products for domestic abuse prevention such as the Bright Sky app;
• Sport England backing for a Family Fitness to get children in Hestia’s domestic abuse refuges to improve their physical and mental health;
• Everyone’s Business programme that puts employers at the heart of tackling domestic abuse; or
• Counselling programme for survivors of modern slavery and volunteer-led, long-term support through the Phoenix project.

We are looking for a committed fundraiser to join our lively fundraising team that sits within Hestia’s Fundraising, Communications and Campaigns Department. This is a good opportunity for someone wanting to work across a range of fundraising approaches and interested in service innovation and social media.

Hestia offer a culture of learning and development, with access to an extensive range of learning and development opportunities as well as genuine career progression.

In everything we do, we seek to be: respectful, genuine, dedicated, collaborative and courageous and if these values resonate with you, please apply.

We welcome applications from candidates with lived experience.

Hestia is proud to be a Disability Confident employer.

Strictly no agencies

Person specification:

• Demonstrable experience of working in a fundraising role and awareness of fundraising good practice (incl. GDPR); with knowledge of fundraising in a social care and health context a plus.
• Track record of success in developing project proposals and applying to trusts and foundations for grants of up to £50k.
• Resourceful and tenacious in carrying out funder research across multiple sources.
• Experience in tracking project outcomes and producing high quality monitoring reports.
• Strong communication skills (verbal and written), and demonstrable relationship building skills with internal and external stakeholders.
• Organised and diligent in all aspects of work, and able to work to tight deadlines and manage multiple tasks.
• Numerate with solid ability to prepare project budgets.
• Good IT skills (MS Word, Excel), previous experience of using fundraising CRM systems a plus.
• Skilled in use of MS Office packages, particularly MS Word and Excel.
• Self-motivated, confident and able to navigate a complex organisation.
• Empathy with and understanding of Hestia’s charitable causes and values.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately.

In return we offer a competitive salary, a supportive working environment and a host of benefits including pension, employee discounts, 25 days holiday per annum (for full-time positions) plus the option to buy an additional 3 weeks, cycle to work scheme and season ticket loan.

Location: London Bridge, London

Salary:£23,760 per annum

Hours: 39 hours per week

Contract: Permanent

Working Pattern: Monday to Friday, Flexi time (core hours 10am-4pm)

Closing date: 7 June 2020

Interview date: Around 10 June 2020

About Hestia

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home, to helping them to get the right mental health support, we support people at the moment of crisis and enable them to build a life beyond crisis. We are supported by more than 460 volunteers who provide specialist skills such as art therapy yoga, IT, gardening, cooking as well as befriending and fundraising.

We are proud to be the home of UK SAYS NO MORE, bringing together a diverse coalition of individuals, charities, businesses and public-sector organisations to campaign for an end to the domestic abuse and sexual violence.

In everything we do, we seek to be: respectful, genuine, dedicated, collaborative and courageous.

Benefits

• Company Mobile Phone
• Company Pension
• Competitive Salary
• Employee Discounts
• Generous Holiday
• Great Working Environment
• Healthcare No
• In House Training
• Laptop
• Progression Opportunities
• Travel/Season Ticket Loans

An exciting opportunity has arisen to join the Phoenix Project, based in Trowbridge. The Phoenix Project offers integrated Domestic Abuse support across Wiltshire, and Sexual Violence support across Wiltshire and Swindon.

We are now looking to recruit a full time Single Point of Access (SPA) Worker (maternity cover). The successful applicant wil be part of an established team providing high quality advice, guidance and support to both victims and other professionals.

All dometic abuse referrals come through our SPA team. Key elements of the role include:

- Risk assessing, safety planning and providing safegurding advice

- Triaging referrals

- Signposting to other agencies

- Undertaking direct work with both service users and other professionals

The ideal applicant will have proven experience of working with clients or service users, excellent written and verbal communication skills, knowledge and understanding of domestic abuse, exercise attention to detail and a high standard of IT skills. Experience and understanding of safguarding, support work and multi-agency working is an advantage.

If you are interested in this role, please apply via our website.

We are looking to recuit a Male Independent Sexual Violence Advisor who will support Male Survivors of Sexual Violence across Cheshire. You will be working with men who have either experienced sexual violence recently or who are reporting sexual abuse that happened as a child. 

If you have strong listening and advocacy skills and an interest in working with Male Surivors then we would really like to hear from you. This post is for a male worker and requires you to be a car owner/driver.

Location of office is flexible.

The Mulberry Bush Charity is looking to appoint a:

Marketing and Communications Executive

Salary (£ 20 – 27,000)

Full or part time position

Based near Witney

Flexibility for some remote working

28 days + Bank Holidays holiday (pro rata)

The Mulberry Bush is a highly successful and forward thinking charity, which has been meeting the needs of traumatised children and their families since 1948.

‘To transform the lives of all those affected by childhood trauma, through specialist therapeutic services’

The successful candidate will deliver high impact, integrated marketing and digital communications to strengthen the Mulberry Bush brand, whilst working to promote individual charity services and supporter engagement.  Working closely with senior management and all teams across the charity, this is an exciting opportunity to use the full range of your marketing and communications skills to help us achieve our charitable objectives and raise the money to make it happen.

Currently our services include:

• The Mulberry Bush School: a non-maintained residential special school and children’s home working with vulnerable and emotionally troubled primary aged children and their families. It has developed an outstanding reputation for successfully re-integrating severely emotionally troubled children back onto mainstream family, school and community life.
• The Mulberry Bush Outreach: offers training and consultation to develop reflective practice and collaborative working to strengthen the leadership cultures in mainstream schools and children’s social care organisations.
• The Mulberry Bush Research: Our research department is committed to research in therapeutic residential and foster care and aims to develop a research culture to influence practice nationally.
• The International Centre for Therapeutic Care: a global free alliance of child centred organisations that share therapeutic practice via our online The Therapeutic Care Journal.
• The Mulberry Bush Third Space: Our events and conference centre in Gloucestershire which holds the Planned Environment Therapy Archive and the National Child Care Library.

We offer a supportive multi- disciplinary working environment which includes comprehensive supervision, team working, relevant and regular training and with generous pay structures and holiday entitlements for all its staff.

Application deadline date: Fri 29th May 2020

Interview date: Wed 17th June (TBC)

Anticipated start date: July 2020

For further information and details on how to apply please contact Lucy Lowe by emailing her or visiting our website.

Responsibilities and Job Specifications

Key responsibilities

• Report to Head of Fundraising and Marketing, with close liaison with the CEO, COO and Service Leads
• Deliver integrated marketing / digital marketing communications, including strategy, execution, creative, production and reporting.
• Create electronic and hard copy collateral, including promotional assets, advertising, social media posts and website copy.
• Manage social media accounts and websites.
• End to end campaign management.
• Competent use of CRM system, Google Analytics and social media platforms including Twitter, Facebook, Instagram and YouTube.
• Manage all relevant agency relationships.
• Measure and report on campaign activity, including ROI.

Candidate specification

• Educated to degree level
• 3+ years’ experience of marketing and communications, with proven track record of delivery, ideally including experience in the not-for-profit sector.
• Responsible for driving marketing results and accountable for improved performance, leading change and ensuring high standards.
• Ability to effectively communicate with senior level colleagues.
• Self-starter and entrepreneurial spirit.
• Ability to problem-solve, prioritise tasks and manage multiple projects.
• Strong oral and written communication, presentational and interpersonal skills.
• Highly organised with strong attention to detail.
• Strong analytical skills, but also highly creative.

The Mulberry Bush School is an equal opportunities employer and is fully committed to safeguarding and promoting the welfare of children as its utmost priority and expects all staff and volunteers to share this commitment. Applicants must be able to provide evidence of having the right to live and work in the UK and will be required to undertake an enhanced criminal background check from the Disclosure & Barring Service.

We’ve recently been awarded an increase in funding from the Ministry of Justice to support our counselling provision for individuals affected by rape and sexual abuse.  This is an exciting time to be joining the team here at Trust House as we grow and develop our services.  We’re really excited to be recruiting some new team members.

We’re looking for a Lead Adult Counsellor who can support the co-ordination and development, across Lancashire of our adult counselling and therapeutic provision for women and men affected by rape or sexual abuse, whether recent or non-recent. The role will be based at our centre in Preston and the post-holder will need to be able to travel county wide to our satellite counselling spaces.

Applications will be reviewed on a rolling basis ,so the role may be filled before the advertised closing date. We also reserve the right to close the ad early if sufficient applications are received .

Are you an energetic and talented fundraiser with an interest in innovation, including digital innovation and looking for an exciting and challenging role?

We are Hestia, a vibrant charity that has been supporting and empowering vulnerable adults and children since 1970. This year will mark our 50th anniversary so it is an exciting time to join us!

We have a strong track record with trusts and foundations and statutory funders. Highlights include: Digital products for domestic abuse prevention such as the Bright Sky app; Sport England backing for a Family Fitness to get children in Hestia’s domestic abuse refuges to improve their physical and mental health; or Counselling programme for survivors of modern slavery and volunteer-led, long-term support through the Phoenix project. We are looking for an established fundraiser to build on this excellent foundation, and help us meet our ambitious goals growth in the amount of money we raise from these sources. The focus of our new five-year strategy is on service transformation. This is an exciting and challenging role for an energetic and talented fundraiser with an interest in innovation, including digital innovation. The role sits within the multi-disciplinary Fundraising, Communications and Campaigns Department.

Hestia offer a culture of learning and development, with access to an extensive range of learning and development opportunities as well as genuine career progression.

In everything we do, we seek to be: respectful, genuine, dedicated, collaborative and courageous and if these values resonate with you, please apply.

We welcome applications from candidates with lived experience.

Hestia is proud to be a Disability Confident employer.

Strictly no agencies

Person specification:

• Track record of success in raising five and six figure grants from trusts, foundations and statutory funders.
• Ability to develop high quality proposals and monitoring reports tailored to funders’ requirements and criteria and well written.
• Strong relationship management skills for the stewardship of new and existing funders.
• Ability to build relationships with a wide range of colleagues, service users, volunteers and external stakeholders using a variety of communication methods.
• Confident in working in a fast paced environment where the ability to find positive solutions to meet competing priorities is key.
• Numerate with experience of preparing budgets.
• Good attention to detail in all aspects of work e.g. maintaining accurate records, good grammar etc.
• Previous experience of using fundraising CRM systems, ideally Donorfy.
• Understanding of GDPR and other charity law as relates to fundraising.
• Empathy with and understanding of Hestia’s charitable causes and values.
• Skilled in use of MS Office packages, particularly MS Word and Excel.
• Willing and able to work occasional evenings and weekends.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately.

If you want to do an ASYE and you fit the criteria Hestia will support you to join our existing programme.

In return we offer a competitive salary, a supportive working environment and a host of benefits including pension, employee discounts, 25 days holiday per annum (for full-time positions) plus the option to buy an additional 3 weeks, cycle to work scheme and season ticket loan.

Location: London

Salary: £38,964 rising to £40,656 per annum

Hours: 39 (all Managers may need to undertake on call duties during out of hours, for which they will be remunerated in addition to their salary).

Working Pattern: Monday to Friday

Closing date: 7th June 2020

Interview date: Around 11th June 2020

About Hestia

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home, to helping them to get the right mental health support, we support people at the moment of crisis and enable them to build a life beyond crisis. We are supported by more than 460 volunteers who provide specialist skills such as art therapy yoga, IT, gardening, cooking as well as befriending and fundraising.

We are proud to be the home of UK SAYS NO MORE, bringing together a diverse coalition of individuals, charities, businesses and public-sector organisations to campaign for an end to the domestic abuse and sexual violence.

In everything we do, we seek to be: respectful, genuine, dedicated, collaborative and courageous.

Benefits

• Company Mobile Phone
• Company Pension
• Competitive Salary
• Employee Discounts
• Generous Holiday
• Great Working Environment
• Healthcare No
• In House Training
• Laptop
• Progression Opportunities
• Recognised Qualifications
• Travel/Season Ticket Loans