Victim Support are looking for an Administrator based in Devon & Cornwall. This role is home based with travel to the Bodmin office when required.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The Administrator role sits within Devon and Cornwall's exciting new structure, which is delivered on behalf of the Police and Crime Commissioner. The service is dedicated to the successful delivery and implantation of victim services across the two regions.

As the service Administrator, you will be responsible for providing general office administration support to the service. You will be responsible for assisting and maintaining the manual and computerised systems and records in accordance with relevant internal and external policies, procedures and legislation, as well as overseeing and maintaining the services financial systems.

As first point of contact for service queries, you will be expected to assist and supply information and correspondence to internal and external stakeholders in accordance with required deadlines and ensure that the relevant team member is notified should the query need escalating.

The successful candidate for this role will be highly organised with excellent communication skills and a strong attention to detail. It will be essential that you have the ability to think logically and plan methodically for operational effectiveness without direct supervision and have experience of building positive multi agency relationships.

You will need excellent IT skills including the use of Microsoft Office packages, with a talent for analysing and interpreting data and formulating reports based on these findings.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

37.5 hours per week
Location Flexible (home, Bristol office or London office) with regular travel across UK

Our training programme significantly improves the ability of domestic abuse professionals and other frontline responders and organisations, including police, children’s social care staff, and corporate HR and community teams, to identify and respond to domestic abuse and closely linked issues. We take a holistic approach, looking at the whole family and the connections between them to keep families safe sooner. We offer a whole range of training products, including accredited professional training (e.g. Idva, Ypva), accreditation of specialist DA services (Leading Lights), and bespoke services for public, voluntary and commercial organisations.

Our training programme across England, Wales, Scotland and Northern Ireland aims to create:

• user value: with learners who attend our training feeling more confident and better equipped to fulfil their role
• social value: with measures showing professionals who attend our training provide more effective interventions for those who experience abuse
• financial value: responsible for generating around a third of SafeLives’ annual incom

As the Senior Training Lead for SafeLives, you will help shape the SafeLives Training and Development programme, with responsibility for developing, delivering and continuing a range of courses from within our suite of training products, in collaboration with our team of Lead Trainers, Training Coordinators and our Associates. You will work to ensure that SafeLives’ training programmes are in line with our strategic priorities and are of the highest quality, including course development and delivery with external partners and associate trainers.

You will combine teamwork with working independently on a day-to-day basis at home, in SafeLives’ Bristol or London office and at training locations.

You will be responsible for leading and driving forward SafeLives Responding Well cultural change programmes, in particular our delivery of the DA Matters programme for police, developed in partnership with the College of Policing.

This role offers a unique opportunity to influence the performance of professionals within the domestic abuse and related sectors as well as the response of other frontline or first responders in the public, voluntary or commercial sectors, and thus help address the risks faced by victims of domestic abuse across the UK.

Benefits include a generous package including 25 days' holiday a year plus public holidays, employee pension scheme with up to 4% employer contribution, childcare voucher scheme, 365 days a year access to Employee Assistance Programme, Cycle2Work scheme, flexible working

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter, CV and equal opportunity form.

Closing date: Monday 8th February 2021 at 9am.

SafeLives is a committed provider of equal opportunities for all, please see our job description for full details.

No agencies please.

JOB TITLE: Monitoring, Evaluation, Accountability and Learning (MEAL) Officer - Human Rights Education

ABOUT THE ROLE

Defending and promoting human rights in the Sahel is part and parcel of Amnesty International's West and Central Africa Regional Office mandate. In Mali, for several years AI has been documenting serious human rights violations. This situation deprives victims or their families of their right to justice and reparation and constitutes a blank cheque for perpetrators. In this context, Amnesty International (AI) advocates towards national authorities and the international community for the fight against impunity.

AI has joined leading organizations as FIDH (International Federation of Human Rights), ASF (Lawyers without Borders- Canada) and AMDH (Mali Association of Human Rights) to form a consortium that will address the fight against impunity in Mali.

AI will be taking care of the Human Rights Education component whose goal is to strengthen popular support for a rights-respectful culture as a barrier against impunity in Mali, and is looking for a Monitoring, Evaluation, Accountability and Learning (MEAL) officer.

JOB PURPOSE

Ensure that MEAL systems and capacity building effectively serve the Mali Project's on justice smooth and timely delivery, adhering to Amnesty Human Rights Education (HRE) guidelines and policies; support a culture and practice of reliable planning, monitoring, evaluation, accountability and reporting for the Mali Project; developing, updating and coordinating relevant monitoring and evaluation (M&E) activities and events; supporting the capacity of Amnesty West & Central Africa Regional Office, Amnesty Mali, consortium members and partners in M&E, and promoting knowledge transfer internally and externally .

ABOUT YOU

MAIN RESPONSIBILITIES

Monitoring and evaluation (M&E)

• Design and implement a comprehensive M&E framework in collaboration with the relevant stakeholders; Monitor overall programme delivery and progress (activities, objectives, expenditure and risk) through regular communication, reporting, virtual programme review meetings and field visits; Design data collection and archive tools for the project; incorporate field and technical team feedback to ensure the continuous improvement of data management systems.

Reporting

• Ensure the timely submission of reports by the program team and review them thoroughly.

Accountability, Capacity Building and Learning

• Ensure that all project partners and activities adhere to accountability requirements; Ensure the documentation and capitalisation of resources and data generated by the project; Share learning and provide constructive comments to colleagues in order to ensure programme quality

Relationships, networking and other

• Maintain relationships with technical staff within the International Secretariat and across the movement; Identify and develop relationships with relevant regional or international organisations and networks which could provide resources, technical support and/or strengthen communication/advocacy.

SKILLS AND EXPERIENCE

• Proven capacity in developing and implementing monitoring, evaluation and learning (MEL) frameworks and tools.
• Significant experience of working for an international NGO, supporting local partners and managing donor-funded programmes.
• Knowledge of programme cycle management concepts and tools.
• Strong financial management skills; proven capacity in budgeting monitoring and financial reporting.
• Knowledge of human rights issues and developments in West Africa
• Proven experience in the timely preparation and submission of clear and concise reports.
• Excellent verbal and written skills in English and French.
• Willingness and ability to travel to Mali; knowledge of the context desirable.

ABOUT US

Amnesty International is a global movement of more than 7 million people who campaign for a world where human rights are enjoyed by all. We reach almost every country in the world and have:

• more than 2 million members and supporters who drive forward our fight for rights
• more than 5 million activists who strengthen our calls for justice

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they're denied. And whether we're applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we're all inspired by hope for a better world. One where human rights are respected and protected by everyone, everywhere.

At Amnesty International, we are passionate about what we do and we are proud of our achievements as a movement. To compensate our employees for the critical work they do, we reward them through a combination of an attractive and sector competitive salary and benefits package, high levels of engagement and involvement, and a commitment to employee development.

WHAT WE HOPE YOU WILL DO NEXT

If you are talented, passionate about human rights and want to use your skills, knowledge and experience to change the world then we would encourage you to click 'Apply for this Role' below.

Freedom, Justice, Equality. Let's get to work.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

We are looking for a self motivated and organised Administrator helping to provide a professional service to Life Centre clients and staff, working primarily in the Crawley area. 

Possessing excellent IT and organisational skills, you will be responsible for the smooth running of our Client support, taking care of not just clients but all administration that comes with that. The successful applicant will need to have good organisational/people skills and the ability to multi-task.

Life Centre is a Christian Charity providing counselling services to survivors of rape and sexual abuse.

Bede is an established local charity providing four specialist services. We support adults with a learning disability; women and men who experience domestic abuse; youth clubs and school holiday programmes and opportunities for community volunteering. Our team of around 40 staff work with an annual income of £1.2m.

We invite you to lead us through an exciting period of development as we move to a new purpose-built Centre in 2023. You'll join us at a key moment in our long and distinguished history, and take us into a dynamic future. Our current Director, Nick Dunne, who retires in 2021, will introduce you to this exceptional opportunity to make a real difference to our neighbours' lives.

This is a unique chance for an experienced senior manager from the not-for-profit sector to head our small, high-impact organisation. You will work with people in complex circumstances, and support specialist managers in grasping opportunities and assessing risks. In addition, you'll bring a thorough working knowledge of HR, charity finance, fundraising and governance to your role. You'll draw on all your creativity and energy to achieve maximum success and sustainability. We look forward to hearing from you - and offering a warm welcome from our lively and appreciative community. 

For an informal discussion about the role and to apply, please see application pack.

Closing date for applications 5pm Monday February 1, 2021.
Shortlisted candidates will be invited to visit Bede w/c February 15
Interviews will be held on Thursday February 25.

We are seeking a committed, empathetic and resilient individual who is highly experienced in dealing with high levels of client trauma, to manage and grow our online counselling service. 

You will manage a team of committed volunteers who will provide individual counselling to the parents/carers of children who have been sexually abused. Together with the Clinical Services Manager, existing counsellors and the CEO you will lead the on the design and implementation of a scaling program to grow this important area of our work. 

You will be a qualified counsellor and supervisor, with the relevant qualifications  and appropriate registered/accredited membership of a recognised counselling body such as BACP/UKCP.

Mosac Background

Mosac has been delivering unique support services for the families of victims of Child Sexual Abuse (CSA) for over 25 years. In a safe environment, we offer free services to families affected by CSA, all of whom are vulnerable with some being excluded, or facing other forms of hardship.  Mosac’s services include a national Helpline, Counselling, Play Therapy, Advocacy & Advice, Training and Email support services. We enable families to achieve and sustain an improved quality of life by rebuilding confidence, alleviating isolation, improving well-being and resilience, promoting inclusion and empowering individuals to move on with their lives, with the skills and knowledge to safeguard themselves and their children in the future.

Online Counselling Service

Prior to 2020, all of our counselling was provided through long-term counselling in face-to-face sessions. In 2019 we decided to develop an online counselling pilot to enable us to work with the many clients who were outside of our catchment area. 

Since March 2020, as a result of Covid, we moved all of our counselling services to online and telephone counselling. We are expecting to be able to offer face-to-face counselling again in 2021. 

Having completed this initial pilot of online counselling we have decided to grow this service for clients across the UK. 

Our individual counselling, both online and face-to-face are delivered by committed volunteers. Our volunteers are a mix of trainees and qualified counsellors. 

Role Description and Key Responsibilities

Service Design

• Work collaboratively with other Mosac Service Managers and existing clients and counsellors to provide support that is tailored to suit the needs our clients

• Work with the Clinical Manager and CEO to grow and develop the service by developing partnerships, raising additional funding and consulting with internal and external stakeholders to support service design. 

• Lead on the evaluation and monitoring of the service

Service Delivery 

• Volunteer Counsellor Recruitment: Work with the Volunteer Managers to recruit, train and induct volunteers to provide individual online counselling 

• Counsellor Support and Training: Provide regular support and ensure training for volunteer counsellors 

• Client Assessment: Review referrals from the helpline, carry out assessment of clients and recognising any need to safeguard clients with the support of the CEO and Clinical Services Manager

• Client Support: Provide ongoing support for clients for non-therapeutic issue that may arise 

• Managing relationships - Managing requests for information, attending meetings where relevant with other professional bodies, such as social workers, police and schools.

• Attending regular clinical Supervision, supported by Mosac

Other Responsibilities

• Attending regular Mosac staff and team meetings

• Carrying out any other reasonable duties required from time to time by the charity

Person Specification:

Essential Skills, Experience and Qualifications

• Qualified Counsellor and Supervisor 

• Registered and or accredited  with BACP, UKCP, HCPC or recognised equivalent

• Experience of working with clients who have experienced high levels of trauma and understanding of vicarious trauma.

• Experience of managing a counselling service (face-to-face or online) for at least 3 years 

• High level communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing

• Excellent IT skills – with a good knowledge of Microsoft Word, PowerPoint and Excel

• Excellent organisational and time management skills

Personal Attributes and behaviours

• Empathy with Mosac’s clients

• Highly resilient

• Ability to manage own/ joint workload and prioritise tasks for self and others

• Conscientious and self-disciplined

• Demonstrates the ability to build rapport with quickly and to understand needs, wants and expectations

• Works effectively and calmly under pressure

• Ability to work on own initiative and as part of a team

• Ability to guide, support and develop volunteers

• Non-judgemental

Women and Girls Network (WGN) is looking for a highly motivated and experienced Independent Sexual Violence Advocate (ISVA) to join our West London Rape Crisis Service’s team of ISVAs. The ISVA will provide high quality specialist support to women who have experienced recent or non-recent sexual violence and are, or may, engage with the Criminal Justice System.

The ISVA service aims to provide trauma-informed, intersectional, woman-centred, rights and strengths based advocacy, that supports women on their unique recovery journey. The service is also passionate about campaigning and being a part of institutional change and reform of the criminal justice process for survivors of sexual violence in England and Wales.

The ideal post holder will be experienced in working within a multi-agency framework to provide direct and dedicated advocacy support to women. If you have the proven ability of supporting women to access the advocacy, support and services they need, and are passionate about supporting survivors of sexual violence and abuse, then we would like to hear from you. 

We provide clinical supervision, access to an on-going CPD programme and the opportunity to work in a leading multi-cultural feminist organisation. 

WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme. 

Please visit our website to download an application pack and for further information on applying.

Application deadline: 10am on Tuesday 9th February 2021 
Interviews will be held (via Zoom): Thursday 18th February 2021

Please note: Applicants who have not received a response to their application within 2 weeks of the closing date should assume their application has not been successful on this occasion. 

This post is subject to satisfactory references and DBS check.

WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1

Head of Domestic Abuse Prevention Campaign

We have an exciting opportunity for a Head of Domestic Abuse Prevention to provide leadership and strategic oversight for the UK SAYS NO MORE campaign and Everyone’s Business, a programme working with employers to tackle domestic abuse

Position: Head of Domestic Abuse Prevention (MAT Cover)

Location: Head Office/London Bridge
Hours: 39 hours per week – flexible, part-time and home working would be considered

Contract: 10 Month FTC (Covering a MAT leave)

Salary: £49,584k – £50,520k

Benefits: Company Mobile Phone, Company Pension, Employee Discounts, Generous Holiday, Great Working Environment, In House Training, Progression Opportunities, Recognised Qualifications.

Closing Date: 1st February 2021

Interview Date: In order to avoid disappointment please apply at your earliest convenience as candidates will be interviewed on a rolling basis.

The Role

The Domestic Abuse Prevention programme builds on experience of supporting victims of domestic abuse and aims to bring about systemic change in the community response to domestic abuse.

UK SAYS NO MORE is a national campaign to raise awareness to end domestic abuse and sexual violence across the UK.

The campaign provides open-source tools and resources for individuals and organisations to take action and get involved in making a difference. It has been active in raising awareness through 16 Days 16 Films and through influencing the Domestic Abuse Bill. During 2020 it also mobilised the Safe Spaces initiative in partnership with pharmacies across the UK, providing a safe haven for those fleeing domestic abuse during the pandemic.

The charity also delivers Everyone’s Business working with employers to implement an internal response for employees that are or have previously experienced domestic abuse. When employers take action and respond to domestic abuse we know it saves lives.

About You

As the Head of Domestic Abuse Prevention you will Lead the development, planning and implementation of the UKSNM campaign and Everyone’s Business strategy and work plans. You will bring:

• Expertise in domestic abuse and sexual violence
• A passion for changing the community response to domestic abuse
• An exceptional track record of building strong and trusting relationships with corporates, charities and public sector
• Experience of managing a small but diverse team
• Excellent communication and influencing skills (written and verbal)
• The ability to manage projects within a complex organisation
• Experience of preparing and managing budgets
• Empathy with and understanding of the organisation’s charitable causes
• The willingness and ability to work occasional evenings and weekends, as well as travel

So if you want to work for an organisation that offers a culture of learning and development, with access to an extensive range of learning and development opportunities as well as genuine career progression… apply today!

About the Organisation

The charity supports adults and children in crisis across London and the surrounding regions, as well as campaigning and advocating nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home, to helping them to get the right mental health support, the organisation supports people at the moment of crisis and enables them to build a life beyond crisis.

Applications from candidates with lived experience are welcomed, the organisation is proud to be a Disability Confident employer.

You may also have experience in areas such as Domestic Abuse, Abuse Prevention, National Campaign, Campaign, Campaigns, Campaign Manager, Head of Campaigns, Campaigning, Head of Campaigning, Head of Programmes, Programme, Sexual Violence, Community Response, Community, Charity, Charities, Not for Profit, Head of, Director, Communications and Campaign, Head of Communications, Partnerships

The Counselling Manager at Trust House provides the clinical guidance for Trust House’s Counselling service provision. You will work with individuals who have been affected by sexual abuse or assault at any time in their lives. You’ll be responsible for carrying out and co-ordinating the assessments of adult clients aged 25 years + referred into Trust House in partnership with our Senior Adult Therapist and other team members. You will deliver counselling to a small caseload of clients, and co-ordinate the allocation and delivery of counselling and group work by a committed group of staff, volunteer and sessional counsellors working alongside other team members. You will also be pro-active in working alongside our CEO to drive the development of our service offer to adult survivors of rape and sexual abuse.

You will support our volunteer counsellors and therapists, provide individual case management supervision and group supervision to counsellors at Trust House.

You will contribute to, and support the development of policies and procedures that underpin our adult working. You will develop and promote robust and appropriate clinical practice, providing clinical guidance to our CEO to support best decision making in regard to all aspects of our frontline service delivery and development for adults affected by sexual violence or abuse.

You will lead in the development of outreach provision and our digital offer to support service accessibility and your knowledge and expertise will play an important part in raising awareness of the service, enhancing our training offer and developing effective referral pathways for counselling.

You will ensure that services are delivered in accordance with Trust House Lancashire’s policies, procedures and service standards and enable and support the service to meet with any specific requirements from the board of trustees, funders and commissioners.

MAIN DUTIES AND RESPONSIBILITIES

The Clinical Lead for Adult Services has responsibility for:

• Overseeing the day to day practice within the Counselling team to ensure effective and efficient operations.
• Planning, co-ordination, delivery and development of Trust House Lancashire’s counselling service enabling us to deliver a holistic and high quality counselling and therapeutic service to clients, including group support.
• To provide clinical guidance and development support across the range of services delivered at Trust House for adult survivors.

• Assessment including risk and needs of individuals accessing the service, and following up with appropriate support action and recommending appropriate treatment, support and adjustments for clients including timely referrals out.
• Supervising and monitoring the allocation of new referrals to counsellors and therapists in line with their current caseload numbers and complexity and skills/experience.
• Building team working, trust and transparency through regular 1-1 meetings with counsellors and therapists, and supporting team members as required.
• Taking responsibility for sessional and employed counselling induction processes in partnership with our CEO for employed staff, and our Volunteer Coordinator for their probation, performance, development and clinical performance.
• Working with a small caseload of clients, and managing and supporting employed and sessional counsellors working with their own caseload of clients.
• Working alongside our Volunteer Coordinator to manage and support student, volunteer and sessional counsellors at Trust House.
• Taking responsibility for embedding the sessional, volunteers, and employed counselling staff within the service.
• Working within Trust House Lancashire’s policies and procedures in relation to safeguarding and protection of vulnerable adults, children and young people, ensuring the escalation of concerns or issues that might arise in the course of our work.
• Ensuring the CEO is kept informed of any trends or themes in presenting issues for service users and any practice issues for Trust House Lancashire in relation to our work with stakeholder agencies.
• Working with our Volunteer Co-ordinator to support development of volunteer and staff induction and training relevant to our work. Identifying gaps in training delivery and leading the development of CPD training opportunities to meet the needs of the service.
• Working closely with all team members to support seamless service delivery.
• Working and liaising with other professionals to address wider client needs.
• Engaging with wider services design and development activities including fundraising, awareness and networking events as well as social media participation and supporting the CEO through contribution to funding applications.
• Participating in opportunities to influence the design and development of services nationally for those affected by rape and sexual abuse.
• Ensuring team use of systems (Lamplight CMS) in accordance with procedures, facilitating consistency of service quality.
• Overseeing and reporting to the CEO on the provision of clinical assessments, waiting times of clients.
• Managing project monitoring, reporting and outcome evaluation procedures in line with Trust House Lancashire’s established protocols and providing activity reports for the CEO for contract monitoring and reporting.
• Providing clinical oversight of Trust House Lancashire’s introductory training, CPD content, and external training offer and where appropriate contributing to delivery.
• Managing counselling project budgets in partnership with the CEO.
• Participating in monthly line management, clinical supervision and team meetings.
• Maintaining client confidentiality, upholding data protection and equal opportunities principles.
• Working according to relevant practice guidelines; The Survivors Trust National Service Standards and the BACP and UKPT Ethical Framework.
• Representing Trust House Lancashire in meetings with stakeholder agencies deputising for the CEO as required.
• This job description is guide to the tasks of the Clinical Lead at Trust House, and the post-holder is required to undertake other tasks as reasonably requested by the CEO.

We are recruiting this post to aid the development of Anti-Slavery’s communications and fundraising programme at an exciting time for the organisation as we enter a new strategic period. You will join a growing and supportive team generating funds and campaign actions for the eradication of all forms of slavery throughout the world. 

The post holder works across all of Anti-Slavery International’s communications and fundraising work to ensure the smooth running of the team, supporting events, overseeing our community and events portfolios and supporting the growth of our digital engagement. 

We hope that you are excited about this opportunity and would consider a role that plays a central role in how our supporters and campaigners engage with a cause which aims to ensure freedom for slavery for all. We are looking for a dynamic individual who loves to speak to supporters online, on the phone and in person (as and when that it feasible), is organised and creative.

If this sounds like something you might be interested in, we look forward to hearing from you.

Ryna Sherazi

Head of Fundraising and Communications

We are seeking a part time Advice Triage Coordinator to help develop our Advice Service to provide initial triage assessments, signposting, and the coordination of an appointment system for vulnerable asylum seekers and refugees.

The post holder will receive telephone and email enquiries and perform initial consultations with asylum seekers and refugees with advice needs. You will be communicating with vulnerable people in a non-judgemental and empathetic manner, identifying the most effective support for callers.

A good understanding of telephone triaging and experience in providing initial advice to vulnerable clients is essential.  Excellent organizational skills and the ability to communicate effectively with people from a diverse range of backgrounds is required.Due to current Government guidance regarding Covid 19, this role may temporarily be home based.  Working hours are negotiable. Please  refer to the application pack attached and note that we will  be reviewing applicants on a rolling basis.