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Victim care officer jobs

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Young Ladies Club, Greater London (Hybrid)
£30,000 per year
Seeking Domestic Abuse Officer to support Black & minoritized women. GOR applies per Equality Act 2010, Schedule 9, Part 1.
Posted 2 weeks ago
Victim Support, Cardiff (On-site)
£24949.40 - £26949.4 per annum
Posted 5 days ago
Closing in 7 days
Action Duchenne, Scotland (Hybrid)
£29,758 per year
Outreach Support Officer (Scotland)
Posted 6 days ago
Harris Hill Charity Recruitment Specialists, Essex (Hybrid)
£85,000 - £90,000 per year
Posted 1 week ago Apply Now
Diocese of Guildford, Guildford, Surrey (Hybrid)
£61,205 - £66,168 per year
Posted 4 days ago
We Are Survivors, Salford (On-site)
£29,870 per year
Posted 2 weeks ago Apply Now
The Lucy Faithfull Foundation, Epsom, Surrey (Hybrid)
£40,149 per annum
We are recruiting for an experienced manager to join the Helpline team, to support Helpline Advisors and the running of the Helpline.
Posted 1 day ago
Solace Womens Aid, Barnet (On-site)
£28,255 - £29,913 per year
Posted 4 days ago
Closing in 2 days
Solace Womens Aid, Enfield (Hybrid)
£13,135.20 - £14,000.80 per year (Pro-rated salary)
Posted 4 weeks ago
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City of London (Hybrid)
£24,949.40 per annum
Full-time
Contract (BBTECH_RESERVED:Text100)
Job description

We are seeking a dedicated and compassionate Triage & Early Interventions Officer to join WeMatter - our established and growing pan-England digital service for children & young people who have experienced domestic abuse.

This is a home-based role, working 37.5 hours a week on a fixed term contract until 31st July 2027.

Are you ready to join an innovative, committed, and caring team making a real difference?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

  • Flexible Working Options: Including hybrid working.
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
  • Birthday Leave: An extra day off for your birthday.
  • Pension Plan: 5% employer contribution.
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
  • Wellbeing Support: Employee assistance programme and wellbeing support.
  • Inclusive Networks: Access to EDI networks and colleague cafes.
  • Sustainable Travel: Cycle to work scheme and season ticket loans.
  • Career Development: Ongoing training and support with opportunities for career progression.


About the Role:

As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for children and families referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each family receives tailored support that meets their individual needs.

As a Triage & Early Interventions Officer you will:

  • Conduct comprehensive impact & risk assessments for children and families.
  • Provide tailored responses to their needs, ensuring they are aware of their rights.
  • Maintain accurate & confidential case management records.
  • Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.


About You:

Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.

You will need:

  • Strong written & verbal communication skills.
  • Good time management skills.
  • Competent IT skills, able to use generic systems.
  • To work effectively both as part of a team & independently
  • To develop & maintain partnerships with external organisations.
  • The ability to undertake impact & risk assessments.
  • Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.


About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Posted by
Victim Support View profile Organisation type Registered Charity Company size More than 1000
Posted on: 14 November 2025
Closing date: 12 December 2025 at 09:46
Job ref: 6459
Tags: Social / Support Work