We are looking for an exceptional Adult Education Coordinator to join our team and help to transform the way we teach and improve the skills and confidence of our audiences and communities. The successful candidate will be capable of coordinating and delivering an engaging face-to-face (when safe to do so) and online learning programme, information sessions and workshops.

Latin American House (LAH) provides a range of services including specialist advice and information, children and adult education and cultural activities and events. Our charitable work focuses on providing accessible, efficient and practical support to disadvantaged Latin Americans and other communities in greater London and beyond. It is imperative that you are a good or intermediate Spanish speaker.

JOB DESCRIPTION

The Position

The Adult Education Coordinator will be a motivated key member of the team, enhancing the adult education provision that will welcome a wide range of audiences. The candidate will play a key role in our pursuit of creating social cohesion and community integration, reaching, engaging with and supporting disadvantaged and vulnerable Latin Americans, Portuguese and Spanish speakers in Greater London and the UK.

You will have hands-on experience creating and designing adult educational content. You will oversee the running of LAH’s work with adults, and manage the delivery of the programme. In addition to excellent communication and teaching skills, you will have the ability and willingness to test, improve and share your knowledge. You will be a self-starter who can shape the way LAH teaches and helps our communities, leading LAH Adult Education provision and ensuring that we deliver excellent customer service at all times.

The position will be responsible for delivering both charitable and income generating activities and services. Therefore experience in a commercial institution may be a plus.

The key areas of responsibility are:

• ●  To develop, implement and coordinate a blended delivery of the LAH Adult Education Programme, focusing on digital skills, online delivery and ways to increase digital access.

• ●  To improve the career prospects and job opportunities of participants

• ●  To create and source good quality education content for our website

• ●  To plan for the gradual reintroduction of face-to-face provision when safe to do so.

• ●  To proactively seek out and maintain positive, consistent and effective relationships

  with a range of internal and external services and providers.

• ●  To line manage a small team of volunteers who will support the Coordinator to

  deliver the programme.

Developing and implementing LAH Adult Education Programme

• ●  To create accessible, useful, high quality adult educational activities for our audiences supporting them to achieve their potential and meeting LAH objectives.

• ●  To create, design and manage an inclusive curriculum for the next two years.

• ●  To identify opportunities for adult learners to progress through external providers

  and partnerships.

• ●  To create a learner-centred and participatory methodology and innovative

  pedagogical approaches in the internet age.

• ●  To develop appropriate content to support all digital classes and sessions.

• ●  To lead in scheduling, timetabling and marketing (hard copy and digital) of courses,

  including production of course guides, website updates, and handling course

  enquiries from current and prospective learners and organisations.

• ●  To carry out observations of teaching, learning and assess and report accordingly.

  Partnership Working

• ●  To maintain , strengthen and increase the number of partners to support delivery of courses including funders and statutory agencies.

• ●  To analyse, monitor and report regularly on numbers, performance, outcomes and impact and create actionable insight for continuous improvement.

• ●  To work with the Director and all the teams at LAH.

• ●  To line manage and develop a small team of volunteers.

  Person Specification Experience

  Essential

• ●  At least three years experience in working with adults in educational settings.

• ●  Passionate about digital, technology and technological developments.

• ●  Collaborative team worker.

• ●  Autonomous, confident and self-starter with a can-do attitude and approach.

• ●  Strong project management and organisational skills.

  Desirable

• ●  Experience working in the charity and VCS, and passionate about social change.

• ●  Knowledge of the challenges faced by the Latin American communities in the UK.

• ●  Basic knowledge of Portuguese.

  Skills
  Essential

• ●  Bilingual English-Spanish speaker, or Portuguese-English speaker with advanced Spanish language skills.

• ●  Highly literate and numerate, including G Suite and relevant teaching platforms and online tools.

• ●  Excellent communication, interpersonal and organisational skills.

• ●  Ability to prioritise work.

• ●  Excellent attention to detail and organisational skills.

• ●  Ability and willingness to learn and apply new skills quickly.

  Qualifications

● An academic or vocational qualification in teaching. Commitment, Values and Motivation
Essential

• ●  Strong commitment to the mission and values of Latin American House.

• ●  Proactive and able to confidently take initiative and make appropriate decisions.

• ●  Approachable, with the ability to build effective relationships.

• ●  Able to multitask, adaptable, emotionally intelligent and resilient.

• ●  Willingness to work flexibly as some work on evenings/weekends may be required.

• ●  Autonomous and proactive, can do attitude and able to work as part of a team.

  About Latin American House

  We work for the integration, social inclusion and wellbeing of Latin American and other Spanish and Portuguese-speaking migrants, as well as other communities in our local neighbourhood. Our aims are to improve their lives, to provide a local Community Centre and to promote the rich diversity of Latin American cultures. We are expanding our organisation and diversifying our income streams in order to provide a better and more comprehensive service to our beneficiaries. We are a registered charity and a company limited by guarantee.

  Our services include:

  • Legal and Social Welfare Advice, providing specialist advice on immigration, as well as general information on benefits and employment. In 2019 we also started a EU Settlement Scheme project to support disadvantaged and at-risk Latin Americans and their families.

  • Children’s Education, which currently consists of our bilingual Menchú Nursery and the Spanish Saturday School for children from 5 to 11 years old.

  • Adult Community Learning, in partnership with local authorities, colleges and recognised education organisations, as well as our own volunteers. We provide practical adult education for Latin Americans and local residents.

  • Community Centre, LAH is a well-established centre where people can come for activities, information and orientation.

  • Culture - promoting and showcasing Latin American cultures, for people of all ages and backgrounds. From 2019 there is a dedicated culture coordinator.

  The last three years have been of expansion and growth and we have had an increasing number of beneficiaries, clients and visitors reaching our organisation.

The Hackney Playbus team is looking for a talented individual who is willing to absorb themselves in the ethos and work of our charity and use flair and enthusiasm to develop new ways of bringing in both short term and longer term funding streams. The charity has been going since 1972, we are approaching our 50th anniversary which offers a ‘not to be missed’ opportunity to raise our profile. We have a huge body of impactful work and a wealth of fundraising successes to draw upon and we are looking for an individual with fundraising experience, a flexible and creative approach to fundraising and an ‘eye to the winds of change’. The role would include fundraising from Trusts, Foundations, Lottery and Statutory funds as well as developing support from the business sector. 

The successful candidate will be interested in our work, our approach to supporting children and understand the essential role of supporting children and their parents/carers during the crucial early years. The ideal candidate will  have a passion for persuasive writing, they will be efficient, with good attention to detail, organised and a self starter. They will be reliable in meeting deadlines and be organised in working in collaboration both with the Director and the wider team in the development of larger multi year funding applications. They will be competent with numbers,  budgets and financial projections.

Permanent, Part-Time (21 Hours)

We would like to invite you to a virtual 'Information Sharing' session’ to hear more specific details about the role advertised and the London IV services. This meeting is not part of the application process. You can choose whether you wish to attend and your attendance will not affect our assessment of your application. We have learnt that it is important for all applicants to fully understand the responsibilities and expectations of this rewarding London based role.

We are offering two alternative dates: Tuesday 27 October 2020 – 6.00 – 6.30pm or Wednesday 4 November – 6.00 to 6.30pm

If you would like an invitation to join our virtual 'Information Sharing' session’ on Microsoft teams please contact our administrator Jordanne Baptiste (please click on 'apply now' to see contact details.

About Coram Voice

Coram Voice is the leading specialist provider of advocacy and children’s rights services for children and young people in care and on the edge of care. We support some of the most vulnerable children and young people in society, giving voice to the voiceless and reaching out to those who have missed out on the support they need. Join us as we work to transform the lives of children and young people by supporting them to uphold their rights and actively participate in shaping their lives.

Coram Voice is part of the Coram group of charities which develops, delivers and promotes best practice in the support of children and young people. Our vision is that every child has the best possible chance in life.

We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 28 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year and a suite of family friendly policies, which promote employee wellbeing

Coram Voice particularly welcomes applications from care leavers or individuals with experience of being ‘looked after’ by the state. We are also actively encouraging applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.

About the Role:

Main Responsibilities Include:

• To coordinate and develop the Independent Visitor service for our contracts in London;

• To assist in the recruitment, training and provision of supervision to Independent Visitors in London and South East;

• To ensure that the needs of the children and young people using the service are met;

• To support the monitoring, reporting and evaluation of the project.

  To apply, please click on the 'apply now' button to be redirected to the application form.

  For more information about the main duties and responsibilities of this role please refer to the job description and person specification.

Closing Date: 10am Monday 16 November 2020

nterview Date: Friday 20th November 2020

All posts are subjected to an Enhanced Disclosure and Barring Service check and successful candidates will not be able to work unsupervised with children or young people until the completion of this process. Coram Voice - working towards quality through equality and the development of a diverse workforce.

Registered Charity Number 312278

JOB TITLE: Development Officer

SALARY: £29,631 - £35,440 (depending on experience)

HOURS: 37.5 hours a week

At Moorfields Eye Charity, we believe that we can help bring new treatments to patients and people with eye diseases faster than ever before. By raising funds for the crucial research, education and patient care at Moorfields Eye Hospital NHS Foundation Trust and its academic partner, the University College London (UCL) we are able to help ensure that they remain at the forefront of ophthalmic care and research.

Moorfields Eye Charity is in the early stages of a campaign, in partnership with UCL, to raise £100m to support the creation of a state-of-the-art integrated treatment, research and education centre in central London for Moorfields Eye Hospital and the UCL Institute of Ophthalmology.

We are seeking a Development Officer to secure major gifts from high net worth individuals, charitable foundations and corporates. The post holder will play a key role both in the delivery of our £100m campaign and in embedding the role of philanthropy across the partnership.

With experience in fundraising, you will have thorough knowledge of the voluntary sector and an understanding of the principles of major gifts. You will be confident in your ability to work across a range of internal and external audiences. You have excellent relationship building skills with a strong commitment to delivering the highest level of donor care.

Critical to your success will be your excellent interpersonal skills, and your ability to devise effective cultivation and stewardship strategies. Experience of securing major gifts at the five figure level would be advantageous but most important is your ability to work across a varied group of prospects and with critical internal stakeholders.

With the chance to be part an exciting and ambitious campaign and to work alongside some of the country’s leading clinicians and researchers, this is a fantastic opportunity to be part of a friendly and supportive team, with a strong focus on collaboration and working towards a shared goal. This position would suit a positive, proactive and ambitious individual looking for a role where they can make a difference.

Turner Contemporary is seeking a Development Officer to join the gallery team. This role is pivotal in our ambitions for sustaining and growing philanthropic income generation at Turner Contemporary.

The Development Officer will support the team’s activities by helping nurture relationships with supporters and prospects and maintaining key systems. Working with colleagues across the organisation the postholder will play a vital role in delivery of all levels and types of Development activity. The successful candidate will be organised and methodical, with a good track record in data management and a keen eye for details.

The gallery is keen to attract staff from backgrounds that are under-represented in the organisation. Applicants who can demonstrate lived experience of diversity and/or understanding of the issues most affecting our community, are particularly welcome.

Contract length: 5 months
Start date: ASAP
Location: London
Remote working

Your new role
This role requires you to have broad communications experience to lead, support and co-ordinate the councils communications relating to the coronavirus. The post-holder will provide clear communications to City residents, the media, visitors and workers, as infections rise in the city. You will report to the Director of Communication and will handle communications with partner agencies co-ordinating the coronavirus response.

What you'll need to succeed

• Experience working in Local Government as a Communications Officer
• Experience providing strategic media and communications advice
• Ability to communicate with stakeholders at all levels
• Experience of developing and delivering communications plans for a range of projects
• Experience using a number of different communication channels
• Excellent writing and editorial skills
• Ability to accurately summarise and convey complex information to a diverse audience
• Social media expertise
• Healthcare experience - desirable

What you need to do now
If you're interested in this role, email me a up to date copy of your CV. If this job isn't quite right for you but you are looking to a new position, feel free to contact me for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

As we face the challlenges of COVID 19, we're looking for a dynamic, motivated and solutions focussed Facilities Officer to help us safeguard our beneficiaries, our colleagues and the communities we serve, and to ensure the efficient running of our buildings and services.

The Facilities Officer at the Winch plays a vital role in ensuring the Winch is a welcoming, safe and inclusive organisation. You'll help ensure we meet all  requirements for building maintenance and for health and safety, and contribute to developing and embedding great policies, practices and procedures.

You will need a good level of understanding and knowledge of facilities management; including managing within a budget; undertaking, scheduling or commissioning planned maintenance and/or one-off repairs; demonstrating a good practical grasp of  legislation relating to health and safety; and keeping up to date with statutory guidance and best practices.

You will be responsible for the efficient and effective day-to-day running of the buildings, including opening and closing procedures, overseeing our essential infrastructure and cleaning, and managing room hirers. As an integral part of our small, committed and supportive team you will deliver a service that supports our community and helps us to achieve our ambition to help every child succeed.

We've extended our deadline to 30th October- but we will be interviewing as we go along- so apply today!

Site Maintenance Officer

Are you looking for a hands-on maintenance job where you can really make a difference? If you are looking for an inspirational challenge, join our clients amazing assistance dog charity and contribute to their life changing work. Their mission is to transform the lives of adults with physical disabilities through partnership with their specially trained assistance dogs.

To help them create these amazing partnerships, they need amazing people and they have an exciting opportunity for a Site Maintenance Officer with a primary focus on maintenance and repair of buildings and services, maintenance of the vehicle fleet, receiving deliveries and assisting visitors, and helping colleagues prepare for meetings, events and breaking down afterwards.

Site Maintenance Officer Responsibilities:

You will play a key role in the upkeep of buildings and services at their Heyshott site, with key tasks including:

- Carrying out minor building work and repairs, undertaking maintenance of various plant (boilers etc).
- Maintenance of the vehicle fleet, managing bookings, undertaking vehicle checks and organising repairs and services.
- Completing health and safety checks of the site, carry out regular fire drills.
- Supporting colleagues in preparing for meetings, events and breaking down afterwards.
- Be available to act as the emergency call out person.

Site Maintenance Officer Requirements:

- Ability to undertake minor repair work to premises, tools and equipment.
- Health, safety and welfare knowledge.
- ICT skills.
- Ideally you will also have manual handling, facilities management and fleet maintenance experience.
- You will be practical and flexible, a team player who is happy to help out colleagues at a moment’s notice.
- The role requires you to manage their fleet including driving cars to essential repairs and services therefore a full driving licence is essential.
- This role is physically demanding so you will need a level of fitness suitable for carrying out maintenance duties consisting of loading and unloading of vehicles, moving heavy/ cumbersome equipment and furniture.

This position is based at their rural training centres in Heyshott, West Sussex.

Closing Date: 25 October 2020 (midnight)

1st Interview: 06 November 2020

2nd Interview: 13 November 2020

Due to the hands on nature of this role, they anticipate a face to face interview will be necessary but they’ll work with their candidates to ensure the interviews are carried out in a Covid-19 secure way.

They are a disability confident committed employer and welcome diversity, promote equality and welcome applications from all sections of the community.

Location: Heyshott, West Sussex

Job type: Part Time, Permanent

Hours: 25 hours per week (Monday - Friday 08.00-13.00)

Salary: £18,321 - £22,902 full time equivalent (pro rata’d to £12,214.00 to £15,268.00 for part time)

Benefits: They offer a comprehensive benefits package including a generous annual leave allowance, access to an employee assistance programme, wellbeing portal and discounts on goods and retail vouchers and cash back on purchases from eating out, entertainment, supermarkets, clothing and travel.

You may have experience of the following: Maintenance Engineer, Building Services Engineer, Maintenance Technician, PPM, Reactive Maintenance, Fleet Maintenance, Vehicle Repair, Handyman, Handyperson, Facilities Technician, etc.

Ref: 94730

At Depaul UK have an exciting opportunity for an Outreach Youth Homelessness Worker to join our team on a full time permanent basis. In return you’ll earn a competitive salary of £24,174 pa + pension & other benefits.

Depaul UK delivers a range of support and housing services around the UK for young people and adults at risk of homelessness. We provide services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training & volunteering. We're dedicated to putting our values into action to achieve a society where everyone has a place to call home and a stake in their community.

In return as our Outreach Youth Homelessness Worker, we can offer you:

- Competitive salary
- 26 days of annual holiday plus bank holidays pro rata
- Contributory pension scheme
- Life assurance

The Outreach Youth Homelessness Worker role:

As well as holding a small case load of clients, you will hold line management responsibility for a number of staff, volunteers and possibly students on placement, and hold responsibility for the safety and wellbeing of all clients, volunteers, visitors and staff in the service.

What makes this role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success in the Outreach Youth Homelessness Worker role?

- Excellent experience in managing a dispersed team
- Excellent experience of outreach work and working with vulnerable clients
- Good experience in finance and reaching targets

- Excellent experience in operating safeguarding requirements and procedures

Closing date: Thursday 29 October 2020 at 12:00 pm

So, if this sounds like the perfect opportunity for you and you’d like to become our Outreach Youth Homelessness Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

At Depaul UK have an exciting opportunity for a Senior Youth Homelessness Support Worker to join our team on a full time permanent basis. In return you’ll earn a competitive salary of £24,174 pa + pension & other benefits.

Depaul UK delivers a range of support and housing services around the UK for young people and adults at risk of homelessness. We provide services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training & volunteering. We're dedicated to putting our values into action to achieve a society where everyone has a place to call home and a stake in their community.

In return as our Senior Youth Homelessness Support Worker we can offer you:

- Competitive salary
- 26 days of annual holiday plus bank holidays pro rata
- Contributory pension scheme
- Life assurance

The Senior Youth Homelessness Support Worker role:

We are looking for an experienced youth homelessness support worker to join our Burnage Lane project on a full time permanent contract.

In this role you are responsible for ensuring the effective and safe management of the service on a day to day basis. You will hold line management responsibility for a number of staff, volunteers and possibly students on placement, and hold responsibility for the safety and wellbeing of all clients, volunteers, visitors and staff in the service.

The official job title for this post is Senior Progression Coach.

What makes this role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success in the Senior Youth Homelessness Support Worker role?

- Experiencing of supervising the work of others
- A good understanding and commitment to working in an assets based way
- Strong experience of working with vulnerable people
- Experience of using Risk Assessments and Support Planning
- Excellent experience of operating safeguarding requirements and procedures

Closing date: Friday 30 October 2020 at 12:00 pm

So, if this sounds like the perfect opportunity for you and you’d like to become our Senior Youth Homelessness Support Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

The post holder will develop and manage a service working with volunteer Lay Visitors who will ensure that the views of residents living in care homes for older people in Southwark regarding their quality of life are heard and shared.

In the first instance the work will involve supporting the volunteers to undertake mostly telephone-based or online meetings with residents of the Care Homes and their families/carers to help LB Southwark assess whether its homes meet the standards of the Residential Care Charter.

This service has been run in the past with a focus on visiting care homes, prior to the Covid19 pandemic. The service needs reviewing and refreshing to take the impact of Covid19 into account including developing safe ways of working. The service review will also involve reviewing the training needs of the Lay Visitors and their management needs.

Please note: this will be a fixed term contract running until 31/3/2021. The service and the Service Lead role will be reviewed prior to 1/4/2021 in partnership with LB Southwark, the funder.

Kew Foundation’s Business Services team brings together expertise in fundraising systems, insight and data analytics, gift processing, data protection, campaign management and prospect development, with the purpose of enabling effective fundraising.

As we are preparing to embark on a major fundraising campaign, the Research Manager will play a key role in our efforts to grow income, reach new audiences and make a contribution to a programme of activities from project evaluation, to prospect identification and pipeline development. 

Kew is the world’s leading botanic gardens, at the forefront of plant and fungal science, a UNESCO World Heritage Site and a major visitor attraction.

We want a world where plants and fungi are understood, valued and conserved – because our lives depend on them.

We use the power of our science and the rich diversity of our gardens and collections to provide knowledge, inspiration and understanding of why plants and fungi matter to everyone. 

We are looking for an experienced and confident researcher, with demonstrable experience in prospect development and a track record in providing prospect assessments to join us. A great communicator, you will be comfortable providing strategic advice to fundraising colleagues across all seniority levels, including on effective development and management of portfolios.

The Research Manager role is key in preparing Kew for a successful fundraising campaign and will have the opportunity to work with a wide range of stakeholders, using fundraising acumen to match funding needs to the right audience, whether that is individuals or organisations. Strategic thinking, strong relationship management skills and the ability to work with stakeholders and design clear briefs are for these reasons essential for this role.

Being part of a team with ambitious targets and a mandate to set strong foundations for the future, you will be a committed team player who is able to work with others to find solutions to challenges, as well as take ownership of your own projects.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please visit our website for more information and to apply.

Closing Date: 25/10/2020

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No agencies please.

This new role in Wakehurst’s Marketing & Strategic Communications team will be crucial in building Wakehurst’s reputation, driving visitation and membership growth, and creating an engaged stakeholder network in support of Wakehurst’s ambitious future development plans. Through a mix of communications, media relations and stakeholder engagement methodologies, the Strategic Communications Manager will ensure that all communications is strategic and goal-driven, whilst inspiring a culture of storytelling that means Wakehurst’s diverse offer is fully represented to its audiences. 

Royal Botanic Gardens, Kew is the world leader in plant science and conservation, with two leading visitor attractions: Kew Gardens and Wakehurst.

Wakehurst is Kew’s wild botanic garden in Sussex and one of the South East’s leading visitor destinations. It is nationally significant for its over 500 acres of inspirational gardens, temperate woodlands, a nature reserve, and a vibrant programme of public events and education. It is also home to the Millennium Seed Bank, the leading global wild-seed conservation project.

 A strong writer with a nose for a good story, our ideal candidate will have significant experience working in a PR or communications role at management level. They will have an aptitude for forward planning and be able to balance a strategic view with fast-paced, hands on delivery. Adept at managing diverse agendas, they will thrive working on complex projects with multiple stakeholders and bring a spirit of innovation to the team.

Experience managing events such as press launches and fundraising events for a range of different stakeholders, would be highly desirable. The role may suit someone with experience working for a cause-led, cultural or visitor attraction.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as a cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please visit our website for more information and to apply.

Closing Date: 01/11/2020

Interviews are planned for w/c 16th and 23rd November

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No agencies please. 

Digital Transformation Manager - Latin American House

£31,668 per annum pro-rata

We are looking for an exceptional Digital Transformation Manager to join Latin American House as soon as possible and help us to transform the way we communicate and engage with our audiences, deliver practical support to our beneficiaries and share one to one and group information about our services, activities and events. You will develop, improve, promote and support all our digital elements.

Our teams provide a range of services including specialist advice and information, children and adult education and cultural activities and events. Our charitable work focuses on providing accessible, efficient and practical support to disadvantaged Latin Americans and other Spanish and Portuguese-speaking communities in Greater London and beyond. Given the nature of our charity it is imperative that you have at least an intermediate level of Spanish, both written and spoken.

You will report to the Director and work closely with all teams. You will also be responsible for at least a volunteer. The position is part-time, 28 hours per week over four days. Flexible working arrangements may be available. It is a six months contract.

How to apply
Please submit your completed application forms - available in our website by Monday the 2nd of November 2020 at 12pm .

Interviews will be held on Thursday 5th of November 2020

We welcome applicants from all age groups, backgrounds and genders. We are a London Living Wage Employer.

JOB DESCRIPTION

The Position

You will be a pivotal member of the team, enhancing the overall external and internal communications, helping us to reach and support more people and expanding the digital presence of our projects. You will be key in boosting and improving our brand name and in our pursuit of reaching to and supporting disadvantaged and vulnerable Latin Americans and Portuguese and Spanish speakers in Greater London and the UK.

You will have hands-on experience creating, designing and managing winning websites, digital campaigns and SEO, and have excellent technical and technological skills, with the ability and willingness to test, improve and share your knowledge constantly. You will be a self-starter who can shape the way LAH communicates, reaches to and helps our communities. You will lead LAH digital communications and ensure we deliver an excellent customer service online at all times.

The key areas for which you will be responsible are:

• ●  Create accessible, useful and user friendly digital content for our audiences in order to achieve and excel organisational objectives and support our communities.

• ●  Create, design, deliver and manage a winning website that represents Latin American House and its communities and projects for the next 5-8 years.

• ●  Develop appropriate and good quality content to support all digital activities.

• ●  Automate all current and new online services, including accessing our services and

  contacting us; signing up for and sending our newsletter; hiring spaces at LAH; enrolling and signing up for activities, classes and webinars; accessing and submitting feedback and monitoring forms; making online payments, etc.

• ●  Develop, implement and manage a Digital Marketing Strategy

• ●  Develop and implement a Digital and Social Media Policy.

• ●  Ensure all content is optimised for all types of devices, particularly smartphones.

• ●  Merge and unify our social media channels and develop new ones.

• ●  Oversee LAH website’s CMS, creating, managing and keeping the site optimised and

  updated at all times, and ensuring team members are comfortable editing and updating it when necessary.

• ●  Streamline all our on-line activities and operations, from classes, information and webinars to online class enrolments and payments, feedback forms, etc.

• ●  Supervise content production across the team

• ●  Analyse and report regularly on website and social media performance, monitoring

  and analytics, creating actionable insight and improving digital effectiveness.

• ●  Work with the Director and all the teams at LAH

• ●  You will be accountable for and support at least one volunteer.

  PERSON SPECIFICATION Experience

  Essential

• ●  At least three years experience in web design delivery and digital marketing

• ●  Demonstrable experience creating, delivering and managing websites and social

  media channels.

• ●  Able to understand objectives and deliver optimisation.

• ●  Comprehensive knowledge of SEO.

• ●  Excellent attention to detail.

• ●  First class communication skills in English and Spanish.

• ●  Autonomous, confident and self-starter with a can-do attitude and approach.

• ●  Passionate about digital, technology and technological developments.

• ●  Strong project management and organisational skills.

  Desirable

• ●  Experience working in the charity sector and VCOs.

• ●  Experience delivering training.

• ●  Knowledge of the challenges faced by the Latin American communities in the UK.

• ●  Solid working knowledge of IT, supporting organisations improving and

  transforming their IT.

• ●  Awareness and understanding of Data Protection.

Skills
Essential

• ●  Bilingual English-Spanish speaker, or Portuguese-English speaker with advanced Spanish language skills.

• ●  Solid knowledge of IT applications associated with web design delivery, CMS and web editing (i.e. WordPress, Joomla) preferably at programming level.

• ●  Strong development skills in HTML and CSS. Knowledge of additional languages, tools and software are welcome.

• ●  Highly literate and numerate, including G Suite, email marketing applications such as Mailchimp, social media and other relevant online tools.

• ●  Excellent communication and interpersonal skills.

• ●  Ability to prioritise work.

• ●  Excellent attention to detail and organisational skills.

• ●  Ability and willingness to learn and apply new skills quickly.

  Desirable

• ●  Experience developing and managing IT systems, databases and CRM systems. Qualifications

• ●  An academic or vocational qualification in computer science, web design or development or equivalent is prefered

• ●  Formal training in digital tools and processes are desirable. Commitment, Values and Motivation

• ●  Strong commitment to the mission and values of Latin American House.

• ●  Collaborative team worker.

• ●  Proactive and able to confidently take initiative and make appropriate decisions.

• ●  Approachable, with the ability to build effective relationships.

• ●  Able to multitask, adaptable, emotionally intelligent and resilient.

• ●  Willingness to work flexibly as the post may require some work on evenings or wee.

• ●  Autonomous and proactive, can do attitude and able to work as part of a team.

About Latin American House

We work for the integration, social inclusion and wellbeing of Latin American and other Spanish and Portuguese-speaking migrants, as well as other communities in our local neighbourhood. Our aims are to improve their lives, to provide a local Community Centre and to promote the rich diversity of Latin American cultures. We are expanding our organisation and diversifying our income streams in order to provide a better and more comprehensive service to our beneficiaries. We are a registered charity and a company limited by guarantee.

Our services include:

• Legal and Social Welfare Advice, providing specialist advice on immigration, as well as general information on benefits and employment. In 2019 we also started a EU Settlement Scheme project to support disadvantaged and at-risk Latin Americans and their families.

• Children’s Education, which currently consists of our bilingual Menchú Nursery and the Spanish Saturday School for children from 5 to 11 years old.

• Adult Community Learning, in partnership with local authorities, colleges and recognised education organisations, as well as our own volunteers. We provide practical adult education for Latin Americans and local residents.

• Community Centre, LAH is a well-established centre where people can come for activities, information and orientation.

• Culture - promoting and showcasing Latin American cultures, for people of all ages and backgrounds. From 2019 there is a dedicated culture coordinator.

The last three years have been of expansion and growth and we have had an increasing number of beneficiaries, clients and visitors reaching our organisation.

Latin American House  Registered Charity 1127253