Visitor Operations Manager Jobs

Join Fight Bladder Cancer as our Charity Administrator to provide professional, efficient, and effective administrative support, ensuring the smooth operation of the charity office and our daily business activities. This role supports our team across various functions including patient support, fundraising, HR, and marketing.

Position Overview

• Job Title: Charity Administrator
• Organisation: Fight Bladder Cancer
• Reporting to: Office Manager
• Location: The Village Centre, High Street, Chinnor, Oxfordshire, OX39 4DH
• Employment Type: Part-time (16.5 hours/week)
• Hours: Wednesday, Thursday, & Friday, 9.30am to 3.00pm
• Salary: £14.00 - £15.13 / hour
• Benefits: 8% employer pension contribution
• Annual Leave: 30 days plus 8 bank holidays pro-rata (translates to 13.2 days for someone working 16.5 hours/week)

Interview Date

We plan to conduct face-to-face interviews on Monday, 24th June, at The Village Centre, High Street, Chinnor, Oxfordshire, OX39 4DH. If you are unavailable on that date, we are happy to arrange an alternative.

Key Responsibilities
- Ensure the efficient and effective running of the charity office, handling enquiries by telephone, email, and post.
- Maintain both electronic and hard copy filing systems.
- Deal with visitors in a friendly and professional manner.
- Provide comprehensive administrative support to the charity team, including word processing, managing electronic communications, and maintaining records.
- Make necessary travel arrangements for the charity team.
- Set up meetings, book rooms, and coordinate events as needed.
- Assist with keeping contact databases and records up-to-date, including handling data protection queries.
- Handle and process post and maintain office supplies.
- Draft, type, and dispatch correspondence as requested.
- Attend occasional evening and weekend fundraising and charity events as required.
- Format organisational policies in line with brand guidelines.

 General Responsibilities
- Adhere to and implement all policies and procedures of Fight Bladder Cancer.
- Comply with the Data Protection Act 1998 and relevant organisational policies.
- Safeguard people at risk at all times.
- Undertake training as required.
- Assist with other work, events, and projects as needed.
- Undertake additional tasks as reasonably requested by the charity team.

 Skills Required
- Communication and People Skills: Excellent communication skills to effectively interact with a wide variety of people including staff and supporters.
- Time Management Skills: Strong organisational and time management skills to handle multiple tasks and priorities.
- Information Technology Skills: Competency in Microsoft Office applications including Word, and Excel.
- Problem Solving Skills: Practical, proactive, and able to remain composed and use initiative in various situations.

 Why Choose Fight Bladder Cancer?
As a dedicated and patient-focused organisation, Fight Bladder Cancer is committed to improving the lives of those affected by bladder cancer. Working with us means being part of a team that is passionate about making a real difference in healthcare and patient support. Your role will directly contribute to the smooth operation of our initiatives, helping us to provide essential support and services to our community.

We are looking for a highly motivated individual with excellent customer service and communication skills to join St Pauls Advice Centre as a Reception Administrator.

St Pauls Advice Centre aims to reduce poverty by delivering advice and advocacy services covering a range of social welfare law issues. Need has grown as the recession has increased poverty and reduced support services, and our work is now, more than ever, vital for ensuring access to justice for all.

The role involves working on reception greeting St Pauls Advice Centre clients and other visitors, helping to identify issues and dealing with requests for information. You will be responsible for answering incoming telephone calls, distributing post and messages and liaising with other team members as needed. The role also involves supporting other members of the staff with administrative tasks.

You will have strong communication and interpersonal skills and enjoy working in a diverse and challenging environment. You will also have the desire to help and support people and a willingness to get involved with the services SPAC provides.

We are looking for someone who has: excellent communication, organisational and analytical skills; is a strong team worker; speaks Somali and can demonstrate respect for diversity.

(Speaking a community language [Somali] for the post of Reception Administrator is a Genuine Occupational Requirement (GOR) as per schedule 9 of the Equality Act 2010).

We are proud of our accreditation as a Living Wage employer and we offer flexible working and a generous benefits package: 

• Salary: £20,095.20 actual (£25,119 full time equivalent)
• Working hours: 28 hours per week
• Permanent contract
• Annual Leave: 30 days per year plus bank holidays (pro rata)
• Extra 3 days annual leave between Christmas & New Year (pro rata)
• Pension Scheme: 5% employer’s contribution
• Flexible working hours

Closing Date: Monday 24th June 2024 (5 pm)

Interview Date: Wednesday 3rd July 2024

Full job description, person specification and details of how to apply are available on the SPAC website.

No CV’s or agencies please.

Recent times have shown a real change from people and organisations in supporting NHS charities and we are keen to build on the support available to benefit our people and patients.

There are many opportunities for fundraising from a wide range of sources that will enable The Princess Alexandra NHS Hospital Charity to make a difference. The head of charity will lead on this along with growing a team to support the success of these goals.

We are an organisation that is modernising, improving and making positive progress with our plans to build a fabulous new hospital for local people that will meet their needs and those of our growing local population.

Our head of charity will successfully deliver the charity strategy – could this be you?

Take a look and complete the application form now…

Job summary

1. To implement and develop The Princess Alexandra Hospitals’ Charity fundraising strategy to maximise charitable funds that will enhance the care for The Princess Alexandra Hospital NHS Trust’s patients and people.

2. To develop and fund a charity team and lead on fundraising goals.

3. To develop relationships with, and secure financial support from, key high-value prospects, including corporate partners.

4. To establish, build and maintain strong relationships with networks and partnerships in order to maximise fundraising activity.

5. To manage and support all trust charitable fundraising activities including reporting developments and progress to the charitable funds committee.

A.  Role:

Be the first point of contact for DPG and perform a variety of administrative and clerical tasks.

B. Duties and Responsibilities:

Together with our Practice Manager and Admin Assistants, you will ensure the smooth running of the office.  Your duties will include: 

· answering phone calls, putting callers through, taking telephone messages, returning calls;

· receiving visitors, collecting them from Main Reception, and liaising with fee-earners about them;

· opening incoming post, scanning post, and the dispatch of outgoing post;

· Maintaining office security by following safety procedures and controlling access via reception;

· assisting with certain aspects of Health & Safety within the office;

· arranging couriers and taxis as required;

· using the firm’s internal email system to send and receive messages;

· using the firm’s case management system (SOS Connect) to look up and input client details on the database;

· running messages and delivering/collecting documents;

· keeping the office and meeting rooms tidy;

· making sure that the photocopiers and fax machine are supplied with paper:

· ordering stationery and other office supplies;

· assisting with the archiving process;

· assisting the Practice Manager with projects and tasks;

· proactively trying to improve the office operation under the supervision of the Practice Manager;

· complying with agreed office procedures as described in the Office Manual;

· working with the partners and support staff to ensure that the office is run smoothly and efficiently, covering the work of others where required;

· attending staff meetings;

· dealing appropriately with the money of the firm, its clients and the Legal Aid Fund.

· complying with the firm’s equal opportunities policy;

Person specification:

• An interest in our ethos and the firm’s commitment to defending civil liberties, anti-racism, equality and social justice.
• Excellent interpersonal skills; on the phone and in-person.
• Strong organisational and time management skills.
• Superb attention to detail.
• Great IT skills – ability to type, computer literacy, and the ability to learn our various systems, including Office365.
• An ability to prioritise tasks.
• An ability to write clearly in plain English.

JOB DESCRIPTION

Title of Post: Financial Assistant

Responsible to: Head of HR & Administration

Hours: 32 hours per week

MAIN PURPOSE OF THE JOB

The main responsibility of this role is to assist the Head of Resources in the efficient and smooth running of financial functional activities of the charity.

DUTIES AND RESPONSIBILITIES

1. Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases, etc.

2. Perform routine calculations to produce analyses and reports as requested by the Head of Resources and assisting in developing and maintaining all financial reporting within the charity.

3. Assisting in the preparation and maintenance of the charity’s annual income and expenditure budget.

4. Assisting in monthly bank reconciliations and other balance sheet accounts.

5. Dealing with finance related queries from staff, senior management, supporters, and suppliers.

6. Maintenance and reconciliation of direct debits, standing orders and other online donations.

7. Supporting the financial controller in the planning and preparation of statutory accounts and the annual audit.

8. Ensuring accurate gift aid records are maintained for supporters and conducting the annual gift aid claim.

9. Assisting in the maintenance of all accounting records on an ongoing basis to ensure:.

             a.   All income and expenditure are properly approved, banked and processed in a timely manner.

             b.   Monthly cash/cheque management and bank reconciliations are carried out and recorded.

10. Undertaking any other accounting duties that may be required and providing cover when other staff are absent.

PERSON SPECIFICATION

Required Elements

• Ability to collaborate and work effectively with Stella Maris staff, volunteers, and supporters.
• Accuracy, numeracy, organisation, and strong attention to detail.
• Excellent mathematical skills.
• Integrity, honesty, and customer-service skills.
• Solid communication skills, both written and verbal.
• Superior attention to detail.
• Computer skills such as experience in working with spreadsheets and accounting software. Confident in using IT software such as Microsoft office suite (Word, Excel) and CRM databases.
• Ability to work flexibly and to use own initiative to meet demands of job.
• Strong commitment to team working, and an ability to build strong, mutually beneficial relationships with colleagues across whole organisation.
• Commitment to high quality service, best practice, and best value in all aspects of the charity’s operation.

Desired Elements

•  Associate or bachelor’s degree in business, finance, accounting, or a related field.
• Knowledge of the wider UK charity sector.
• Experience of working with a CRM database is desirable.
• Knowledge of the wider UK/international maritime sector.
• Knowledge of the Catholic church.
• Experience of working in a UK charity sector.
• Understanding of the Vision, Mission, and Values of Stella Maris.

Totleigh Barton, the first ever Arvon writing house, is a 16th-century manor house in one of the most peaceful and idyllic parts of Devon. The Director will ensure that all aspects of Totleigh Barton are managed to the highest possible standard, overseeing the smooth running of Arvon's courses and retreats, while also holding ultimate responsibility for the upkeep of the buildings and facilities. This role is key to providing a welcoming and hospitable environment for a regularly changing cohort of guests and school groups who arrive every week for up to 40 weeks per year. It is an exciting opportunity for the right candidate, providing a uniquely creative environment in a national charity praised for its outstanding artistic programme. This is a three-day per week role.

HR Coordinator
Human Resources
Full-time
Permanent
£25,575 per annum
Application deadline: 12pm (midday) on Monday 17 June 2024

About the role:

This is an exciting opportunity to work in an experienced HR team supporting the Museum's Operations Division. Our Operations Division comprises key functional areas including Advancement, Finance, Governance and Security departments.

As an integral member of a busy HR department, you will help to ensure the delivery of an effective and reliable HR service. You will perform a range of tasks, while focusing on actively managing our recruitment and onboarding processes, including placing advertisements, scheduling interviews and carrying out pre-employment checks.

Applicants will need to demonstrate effective communication skills and the ability to work independently, within a team and with employees from across the organisation.

The role will suit individuals with relevant administration experience looking to start their career in HR or those seeking to build their HR experience in a unique and complex organisation.

Key areas of responsibility:

• In addition to the processes outlined above, you will be responsible for issuing contractual documentation and delivering engaging inductions for new starters. Also for -
• Providing timely and professional outcomes to successful and unsuccessful candidates.
• Ensuring all recruitment paperwork is accurately filed in a timely manner, and in line with data protection requirements.
• Preparing paperwork and communications including employment references and contract extensions.
• Ensuring that DBS renewals are carried out in line with the Museum's procedures and legal requirements for employees involved in secure cargo transportation.
• Taking full and accurate minutes of sensitive meetings.
• Ensuring that personnel files are kept up-to date by completing accurate and timely filing.
• Answering queries and advising managers and team members on recruitment processes and procedures.

About you:

To be successful in this role, you will have -

• Wide-ranging administration experience including a strong grasp of Microsoft Office and experience working with databases.
• Demonstrated ability to work with minimal supervision in prioritising own workload and coordinating with those of others.
• Strong attention to detail and ability to produce accurate work within deadlines.
• Effective written and verbal communication skills.
• A positive attitude, strong customer focus and adaptability skills. 

Knowledge of relevant employment legislation and qualified or working towards the Foundation Certificate in People Practice would be an advantage.

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is one of the leading visitor attractions and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo Helmet, and the Lewis Chess Men. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt. 

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
• Interest-free travel, bicycle and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

Interviews are expected to take place w/c 1 July.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. We generally expect our HR Coordinators to work on site about 3 days a week.

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

The post will report directly to the Chief Executive Officer, provide support for Trust Board (and associated subcommittees), and will work across the entire Trust to develop and deliver the highest standards of governance and compliance. It will also support and contribute to the work of the Executive Leadership Team of the Trust, which is responsible for the day-to-day leadership and management of the organisation

Key responsibilities for the role include:

• Ensuring good governance through policy development, coordination and support of the Board of Trustees , local governing bodies and other subcommittees, and compliance with legal and regulatory requirements.
• Committee and meeting support, including servicing Trust Board and a range of other subcommittees.
• Oversight of the recruitment and induction of trustees and governors.
• Support to the CEO and other senior leaders with complaints, investigations and other formal hearings. 
• Support the CEO in their role as Data Protection Officer for the trust, taking administrative responsibility for key duties as required.

The successful candidate will:

• Have worked in the not-for-profit or education sector and have an understanding of the critical role that good governance can play in making an organisation impactful and effective.
• Have an analytical approach to policy.
• Have excellent communication and collaboration skills.

What we offer:

This is a new and exciting role for the Trust, as we move towards a new academic year with a new Chief Executive Officer, a new Executive Leadership Team structure, and the development of a new strategy. There is significant scope for impact and shaping our strategy in this area. We believe you would enjoy working with us and very much look forward to receiving your application.

Key Application Dates:

• Vacancy closes on Sunday 23 June
• First Stage (online MS Teams) Interview on Thursday 4 July
• Second Stage (in person) Interview on Thursday 11 July
• Start in August or September

Our commitment:

The Girls’ Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. In order to meet this responsibility, we follow a rigorous selection process to discourage and screen out unsuitable applicants.

As well as verification of identity, we ask all employees to undertake an enhanced DBS disclosure. In line with Keeping Children Safe in Education (KCSIE) guidance, we may also conduct an online search about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal duty to meet safeguarding duties in accordance with Keeping Children Safe in Education (KCSIE)

We welcome applications from all suitably qualified people and aim to employ a culturally diverse workforce, which reflects the nature of our communities.

Sponsorship:

We are not able to offer sponsorship to non-settled individuals for a Skilled Worker Visa.

About BRAC

Founded in Bangladesh in 1972, BRAC is an international development organisation that today partners with over 100 million people living with inequality and poverty. Best known for our community-led, holistic approach that delivers long-term impact at scale, BRAC works with communities in marginalised situations, hard-to-reach areas and post-disaster settings across Asia and Africa, with a particular focus on women and children. We innovate and create impact through social development programmes, social enterprises, humanitarian response, a bank and a university.

BRAC’s European office supports BRAC’s work through fundraising and communications, building impactful, long-term relationships with partners, and engaging with policymakers and practitioners to tackle extreme poverty.

Overview of the role

The Executive & HR Assistant plays a vital role in ensuring that BRAC’s office in Europe operates efficiently and effectively to deliver its mission to support BRAC’s work. It is a broad role encompassing administrative, human resources, team internal comms, and governance support to the London office, reporting directly to the Executive Director but also working very closely with the wider senior management team and our board of trustees.

The European office is a small, dynamic and enthusiastic team, whilst very much part of the larger global BRAC family of organisations. This is a particularly exciting time as we embark on a new strategy to build our presence across Europe in support of BRAC’s global ambition to create opportunities for over 250 million people by 2030.

The position is ideal for an accomplished, highly organised candidate who is comfortable with a flexible, varied workload and brings a positive, can-do spirit. The candidate will be at ease dealing with colleagues from around the world, as well as staff and trustees at all levels of the London office. They will share our strong sense of pride in working for a successful INGO which is led from the Global South and committed to doing international development differently.

Working alongside our other Family Coordinators, you will play a vital role in our team. You will be the first point of contact for families seeking support and will evaluate referrals and carry out home assessments.  You will also be responsible for managing a team of volunteers who support families in the home.  Your role encompasses matching volunteers with families, providing support to volunteers and delivering training.  Alongside your colleagues you will help in the recruitment of volunteers to ensure volunteers have a rich and rewarding volunteer experience.

This is the perfect opportunity to make a meaningful difference for local families.  Our ideal candidate will:

· Have experience working in a family support role

· Have safeguarding experience

· Have a strong understanding of the needs of families with young children

· Have knowledge or experience of supporting children’s early learning and development

· Have experience of being or working with volunteers

· Be able to demonstrate great people management skills

· Be able to work collaboratively and build strong networks within the local community and with other agencies

· Be able to put people at ease and embody the Home-Start ethos of no judgement and #RealLifeParenting.

Hours of work: 30 hours per week

Salary: £28,282 (FTE), pro-rata for part-time hours

We believe that diversity in the workplace enables us to create a relevant, innovative and effective organisation. We are an equal opportunity employer and welcome applications from candidates with diverse life experience. We are committed to recruitment that is fair and free from bias.

Home-Start Oxford is a Disability Confident Employer. Please get in touch if you require this information in an alternative format, or to discuss an alternative form of application or other forms of reasonable adjustment.

We are committed to equality of opportunity and to safeguarding and promoting the welfare of children and adults. We expect all employees to share this commitment, and we ensure it is reflected in our recruitment and selection practices.

Closing date: Midday on Monday 17th June.  With interviews expected to take place on either 28th June or 1st July.

To show our appreciation for your dedication we offer flexible working, 24 days holiday, plus bank holidays (pro rata), and matched employer and employee contributions to a pension scheme (up to 5%). We guarantee that you’ll be working with incredibly friendly and committed colleagues.

This post is subject to an enhanced criminal record check through the Disclosure & Barring Service.

As our Growing Minds Family Coordinator, you will help promote and deliver the work of the Growing Minds project – a collaborative, place-based project to support children’s development, from birth to five. In this role you will work directly with families, in our project area – Littlemore, in Oxford. This may include contacting families to engage them with our offer of support, assessing families support needs, providing in home support, and supporting families to attend local groups and other activities. 

This is the perfect opportunity to make a meaningful difference for local families.  Our ideal candidate will:

· Have experience working in a family support role

· Have safeguarding experience

· Have a strong understanding of the needs of families with young children

· Have knowledge or experience of supporting children’s early learning and development

· Have experience of being or working with volunteers

· Have experience of running groups for children and parents

· Be able to work collaboratively and build strong networks within the local Littlemore community and with other agencies and funders

· Be able to put people at ease and embody the Home-Start ethos of no judgement and #RealLifeParenting.

Hours of work: 25 hours per week

Salary: £28,282 (FTE), pro-rata for part-time hours

We believe that diversity in the workplace enables us to create a relevant, innovative and effective organisation. We are an equal opportunity employer and welcome applications from candidates with diverse life experience. We are committed to recruitment that is fair and free from bias.

Home-Start Oxford is a Disability Confident Employer. Please get in touch if you require this information in an alternative format, or to discuss an alternative form of application or other forms of reasonable adjustment.

We are committed to equality of opportunity and to safeguarding and promoting the welfare of children and adults. We expect all employees to share this commitment, and we ensure it is reflected in our recruitment and selection practices.

THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

You will be working as part of the West Sussex night team providing mobile support to our 24-hour services, ensuring that our transitional properties are safe, secure, and welcoming through the night. You will be based at the Horsham Y Centre and will support the static night worker there during the night as well as undertaking your mobile duties. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures. You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.

In addition, you will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.

This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. You will also be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.

You will work on four nights on, four nights off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance. 

ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.

Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: 9 June 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found. Successful candidates will already have the right to live and work in the UK.

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. If you are not local, we can post these to your preferred address. If you require these documents in another format, please let us know.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).