Visitor volunteer roles

We’re looking for friendly and compassionate volunteers to join our hospice reception team. As the first point of contact, you’ll provide a warm welcome to patients, families, and visitors, offer directions, notify staff of arrivals, and assist with answering and directing phone calls. This is a meaningful opportunity to support people at a vulnerable time and play a key role in creating a calm, caring environment from the moment they walk through our doors.

Please note this role is in the evening or at the weekend. If you would like to have a chat about the role, please call Mandy Tarratt at St Barnabas Hospice reception.

Inspiring, supportive, and committed - just a few of the words we’d use to describe our volunteers. 

At Rethink Mental Illness, volunteers are at the heart of what we do. They play a vital role in supporting our services and making a real difference in people’s lives. If you’re looking for a rewarding role where you can have a positive impact while developing your own skills and experience, we’d love you to join us. 

About the role 

Do you enjoy meeting people, working as part of a team, and creating a friendly, welcoming atmosphere? We’re looking for enthusiastic volunteers to give at least 4 hours a week to help us run our community café in Leek.

As a Volunteer Café Assistant, you’ll:

• Support café staff, volunteers, and trainees in the smooth day-to-day running of the café
• Prepare, present, and serve food and drinks to a high standard
• Operate the coffee machine (full training provided)
• Handle cash and card transactions using the till
• Maintain excellent hygiene and health & safety standards
• Provide friendly customer service to visitors and guests
• Help out at special events and activities held in the café

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role.

About the service 

John Hall Wellness Garden is a community education garden and café in Leek. It’s a safe and inclusive green space where local people, schools, colleges, and social enterprises can come together to learn, work, and socialise. We especially welcome and support people with mental or physical health needs, children, young people, and adults of all ages.

What will make you a great fit for this role?  

• A cheerful, positive attitude
• Good interpersonal and communication skills
• A willingness to learn new skills
• An interest in providing excellent customer service

It’s not essential, but you may also bring:

• Experience in food handling or preparation
• Basic food safety knowledge or HACCP (training will be provided)
• Previous experience in catering, hospitality, or customer service

How to apply

To apply, simply click the “apply now” button on the advert on our website and complete a short interest form.

If you have any questions about this role, please get in touch

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”     

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.     

Diversity, Equity, Inclusion   

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.   

Becoming a truly anti-racist organisation   

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.   

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

Receptionist Volunteer Role Description

ABOUT US

Step by Step is a charity that passionately supports young people facing challenging times. Our unique approach, providing accommodation, personal development opportunities, and specialist support, helps young people identify and achieve their aspirations.

Each year, we work with over 1,300 young people aged 11–25. Our team plays a vital role in empowering them and preventing homelessness. We are a positive, dynamic, and professional team, committed to helping young people reach their full potential.

Incorporated in 1989, Step by Step has a long history of supporting young people. We are committed to safeguarding and promoting their welfare and expect all staff and volunteers to share this commitment.

The Volunteering Opportunity:

As the first point of contact for all visitors, this is a key volunteering role which makes a huge contribution to the work of Step by Step Partnership. You will help us to provide a welcoming face to all visitors at our Aldershot  Office and help us to manage enquiries. This is an unpaid volunteering role.

Duties:

Welcome visitors with appointments, ensuring that they sign in/out

Inform the Youth Support Worker or Counsellor when a young person arrives seeking advice, and keep the customer informed

Take in the post and parcels

Talk to the young people arriving needing support, so that the right support worker can be contacted

Hand out care packages containing food and sanitary products.

What we are looking for:

· Willingness to devote the necessary time and effort

· Ability to volunteer effectively as a member of a team

· Willingness to undertake mandatory training in subjects such as Safeguarding, Equality & Diversity, Health and Safety.

Personal skills and qualities:

· A strong personal commitment to equity, diversity and inclusion

· Able to work in a team

· Empathy

· Patience and good people skills

· Willingness to learn

· A desire to help Young People who are experiencing hard times and a belief in a bright future for them

You do not need previous experience – we will provide a full induction and training

Terms of appointment:

The number of days and hours will be discussed. As a minimum, we would ask for a commitment of 4 hours per week. We need support on Monday, Tuesday, Wednesday, Thursday and Friday. We are open between 0800 – 1800, so any hours that can be volunteered would be greatly appreciated.

What we offer:

· The chance to be part of an exciting team that will support and develop you with ongoing training

· The chance to make a real contribution

· Paid travel expenses

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.

You will be required to undertake a criminal disclosure check to an enhanced level.

Thank you for reading this advert and considering spending your precious time with us at Step by Step

Volunteer befrienders offer the older, housebound people in our community a chance to connect socially, have a cup of tea, and a chat.  Could you be a much-needed social visitor to one of them this year? Training and support is provided.  Time and Talents is a welcoming community space and volunteering with us provides fantastic opportunities to connect with your community, build your skills, and even make new friends! We provide induction, training and continuous support, alongside opportunities to meet other volunteers.  We work hard to match you with a Befriendee who matches with your availability, personality, and ideally lives walking distance from you within Southwark!

In the first instance, please get in touch here and we will send you our online application form!

Graphic Designer & Marketing Volunteer

About us

The Museum of Brands, nestled in the vibrant Notting Hill area of West London, is a one-of-a-kind institution that brings to life the fascinating history of consumer culture through branding, packaging, and advertisements. Our collection showcases over 200 years of social and technological change, offering visitors a nostalgic and insightful journey through history. Established by Robert Opie, the museum is a treasure trove of everyday items that might have been thrown away by past generations, but now tell the story of how consumer trends shaped society.

The Role 

We’re looking for talented Graphic Design & Marketing Volunteers to help create vibrant, on-brand visual content for both our social media and in-house marketing materials. You'll be working with Canva and Adobe tools to bring campaigns to life, from digital posters and Instagram carousels to screen graphics and printed flyers.

This offers an opportunity for hands-on experience in the GLAM (Galleries, Libraries, Archives, and Museums) Cultural Sector, ideal for students or individuals with a strong interest in marketing, graphic design and content creation.

What you’ll do:

· Design digital and print marketing assets using Canva, Adobe Illustrator, Photoshop or InDesign including:

o Social media graphics (posts, stories, highlight covers)

o Posters, flyers, leaflets

o Screens and TV slides for internal displays

· Follow and apply our brand identity guidelines to all content

· Translate event listings, updates, and key messages into engaging visual content

· Support and expand ongoing campaign visuals - while also contributing your own creative ideas

· Help plan and schedule social media content using tools such as Meta Business Suite or Hootsuite

· Collaborate with the wider team on seasonal campaigns, exhibitions, and public programmes

· Stay aware of current design trends and help ensure our visual identity remains fresh and dynamic

· Analyse the performance of social media posts, using data insights to adjust and improve future content strategies.

Additional Duties

•  Front of House Support: Train as a Museum Front of House assistant, covering Reception duties, welcoming visitors, handling calls, and assisting with other interdepartmental tasks as needed.

Who we’re looking for:

• Has experience using Canva and/or Adobe Creative Suite (Photoshop, Illustrator, or InDesign)
• Has a strong eye for layout, typography, and colour, with a good understanding of visual branding
• Can confidently follow a style guide but also bring your own creative flair
• Has good written communication skills and can transform information into clear, engaging design
• Is well-organised, proactive, and able to work independently and as part of a team
• Bonus: an interest in museums, heritage, arts or cultural marketing

Availability

We're excited to offer this opportunity as either a volunteer role or a student placement, ideal for anyone looking to gain hands-on experience in a dynamic and creative environment.

Student Placement: This placement is perfect for someone who can contribute 2–3 days per week, with flexible options for full days (8 hours) or half days (4 hours) based on your schedule.

Volunteering: We are looking for individuals who can offer at least one half day per week for a minimum of three months. This helps create a consistent and valuable experience for both you and our marketing team.

Whether you're hoping to enhance your CV, gain industry insight, or support a cause you care about, we’d be delighted to welcome you aboard.

This placement requires in-person work at The Museum of Brands, London, W11 1QT during the week.

Expenses

Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are here for over 6 hours.

Training and support

We have an induction process that ensures you have the information needed to thrive during your time with us. Training is primarily ‘on-the-job’, guided by our Marketing Officer. You'll receive ongoing support, regular feedback, and opportunities for 1-to-1 discussions to enhance your skills and experience. We’re also happy to provide references and CV support to aid in your future employment opportunities.

Our Commitment

The Museum of Brands is committed to:

• Equality and fairness: We believe in providing equal opportunities for all volunteers, ensuring fairness in all aspects of the role.
• Safe working environment: Your safety is paramount, and we comply with all health and safety regulations.
• Confidentiality: We adhere to the principles of the Data Protection Act to ensure your privacy and data security.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa in order to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Experienced Garden Volunteer

The beautiful, award-winning Memorial Garden behind the Museum of Brands was established in 1990 as a peaceful oasis for those living with HIV/AIDS and using the hospice and other services provided in this building when it was the London Lighthouse. The sheltered garden is described by visitors as ‘a haven’,

‘an oasis’, and ‘a hidden gem’. The garden is looked after by a small group of volunteers and the Gardener who originally developed it, working within a very small budget.

This is a small but complex garden, thoughtfully designed and rich in variety. You’ll find opportunities to work on a wide range of tasks — from detailed pruning and planting to structural maintenance and seasonal care. It’s an excellent setting for anyone looking to gain broad hands-on experience, whether you're training in horticulture or simply want to deepen your skills in a purposeful environment.

We are looking for experienced garden volunteers to support the Gardener with the following:

· General garden maintenance including weeding, pruning, deadheading, and mulching

· Planting and replanting seasonal flowers, shrubs, and small trees

· Watering plants and maintaining irrigation as needed

· Lifting and moving heavy pots, tools, compost bags, and garden waste

· Ladder work for tasks such as trimming hedges, cleaning gutters, or maintaining climbing plants

· Sawing and light carpentry, including pruning larger branches and assisting with minor repairs

· Clearing leaves and debris to keep paths and seating areas safe and accessible

· Maintaining and cleaning garden tools and equipment

What we’re looking for:

· A passion for gardening and some hands-on experience (professional or personal)

· Either a trainee gardener, horticulture student, or someone already working in gardening or landscaping or an experienced gardener wanting to give back through volunteer work

· Willingness to carry out practical tasks, including some lifting and ladder work

· Comfortable working outdoors in different weather conditions

· A positive, team-focused attitude with good attention to safety

What you’ll gain:

· Valuable hands-on gardening experience in a unique, award-winning setting

· The chance to be part of a friendly, purpose-driven team

· The satisfaction of helping maintain a space that’s deeply meaningful to others

Training and support:

You will first be invited for a meeting with our gardener, Gary. Volunteers are given relevant training for any tasks carried out, opportunities for regular feedback and we remain open to suggestions on how we can improve the volunteer experience.

Availability:

Our garden volunteers currently come in together on a Thursday.  However volunteering in the garden can occur on any day while the Museum is open (Monday-Saturday 10-5, Sunday 11-5).  We are looking volunteers who can volunteer over a period of at least 3 months.  Ideally you will be able to start immediately, although this is not essential.

Expenses:

Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are here for over 6 hours.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

We're looking for Community Engagement Volunteers who can act as ambassadors for Dialogue Express Cafe, Stratford.

As a volunteer, you'll:-

• Help spread the word in your community about the café and the Jazz Festival before the event.
• Support with crowd management and guiding guests.
• Welcome visitors and share event information.
• Assist with seating, accessibility support, and children's activities.
• Be part of a community ambassador team from Carpenters Estate and Stratford.

What you'll gain:

• Be part of an exciting cultural festival.
• Meet new people and represent your community.
• Free food & a drink during your shift.
• Volunteer certificate from Dialogue Hub CIC.
• Training will be provided before the event.

The Macmillan Cancer Support Centre at Ashford Hospital, Surrey, is an inclusive and welcoming environment that promotes wellbeing for people living with and beyond cancer. It also provides a supportive, non-clinical space for families, loved ones, carers and healthcare professionals involved in cancer care.

Volunteers are at the heart of what we do and play a vital role in supporting every aspect of the centre. We are looking for friendly individuals who are willing to give their time, skills and experience to help people manage the impact of cancer on their lives. We have a range of roles available from meeting and greeting to light gardening. Please let us know more about what you might like to do when you get in touch.

By volunteering with us, you will help to create a safe and welcoming space where people affected by cancer can find comfort, connection and trusted support. If you have good communication skills and a passion for helping others, contact us now to become one of our first ever centre volunteers. If you are ready to be part of something new, meaningful and inspiring, we would love to hear from you.

Join our Board. Shape our future.

Our mission is simple but vital: to inspire and delight people of all ages with the life, work, and legacy of William Shakespeare. We are seeking to appoint new Trustees to join our Executive Board, helping to safeguard Shakespeare’s heritage and inspire future generations around the world.

As a Trustee, you will help shape the future of an independent charity with international reach. This is a chance to:

· Play a central role in caring for and making accessible Shakespeare’s historic homes and collections

· Support innovative learning programmes and research

· Help us thrive as a charity that relies on visitors, donors, and supporters.

We are especially interested in candidates with expertise in commercial development, finance/governance, fundraising and philanthropy, strategic arts/heritage management, property and asset management, digital engagement or brand stewardship.

We value curiosity, collaboration and a strong commitment to making Shakespeare’s legacy accessible to all. We particularly welcome applications from individuals who can help broaden the diversity of our Board.

More information can be found at http://bit.ly/3KbzPX4

Summary

To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.

Detailed description

We are looking for Volunteer Administrators for the following locations:

Broadwater Family Centre, Stevenage

Windmill Family Centre, Hemel Hempstead

Sopwell Family Centre, St Albans

Westfield & Littlebury Family Centre, Watford

The BECC Family Centre, Borehamwood

Main responsibilities

·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.

·Answer telephone calls and take messages accurately.

·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.

·Input data into systems, ensuring accuracy and confidentiality.

·Help maintain an organised and tidy reception and office space.

·Support the preparation of publicity materials, newsletters, and information displays.

·Signpost visitors to the appropriate staff member for further support.

·Uphold safeguarding, confidentiality, and health & safety policies at all times.

Skills / Abilities / Experience / Qualities

·Friendly, welcoming, and professional manner.

·Good organisational and communication skills.

·Basic IT skills (Microsoft Office, email, internet)

·Reliable, punctual, and able to work as part of a team.

·Respectful of confidentiality and sensitive information.

·Understanding of diversity and inclusive practice.

·Previous office or reception experience is helpful but not essential.

Training / Support

·A full induction to the service and specific site will be provided.

·Requirement to undertake One YMCA online training courses

·To understand and implement One YMCA’s policies.

·Ongoing support and regular 1:1 meetings

·Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

·Undergo enhanced DBS check

·X2 References required

·Undertake additional training as and when required

·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

We are looking for volunteers (21yrs+) to befriend a child or young person in care or leaving care. To provide opportunities for them to develop a meaningful. long-term relationship.

W E  A R E  L O O K I N G  F O R  S O M E O N E  W H O

Can establish a positive, stable and long-term relationship with a young person.

Is reliable, non-judgemental, a good listener and able to engage with a child/young person.

Can promote the young persons developmental, social, emotional, cultural and religious needs.

Can value and respect the wishes and feelings of the child or young person and where necessary can advocate on their behalf.

Can adhere to policies and procedures at all times with emphasis on confidentiality, safeguarding, health & safety and relevant local authority procedures.

Is 21+ years old Has a full UK driving licence and access to a vehicle.

W H A T  C A N  I  E X P E C T  T O  B E  D O I N G ?

Meeting with the young person on a regular basis in the community for a couple of hours.

Engage with the young person in recreational/educational and fun activities.

Help them to explore new experiences to build their self-confidence and self-esteem.

Act as a positive role model for the young person.

W H A T  A R E  T H E  B E N E F I T S

You will receive a thorough induction programme and training for the role.

You will receive quarterly supervisions and ongoing support from a member of the team.

You will make a real difference to a young persons life.

You will have opportunities to meet with other volunteers and young people.

Out of pocket expenses will be reimbursed. 

Crossness Pumping Station (overseen by the Crossness Engines Trust) is a unique and valuable museum of UK and world reknown telling the history of how the ambitious management of sewage transformed London as a city of growth and innovation in the 1860s and helped eradicate cholera. Preserved and restored by a group of enthusiasts since 1987, we are now entering a second phase of major restoration and we need visionary trustees who can help us achieve it.

This role is one of three we have created for experts in their field to help us implement a major programme over the next 5-10 years. It really is your chance to be part of our history!

As well as the usual trustee roles (outlined in the role description attached) the specific skills needed for this role include:

Role Objectives

• Acting as lead expert on the Board in relation to fundraising (eg grant funding, legacy funding, onsite donations, but not commercial trading/visitor charges).
• Advising on good practice and regulatory and policy issues in charity fundraising.
• Identifying future fundraising prospects and working with volunteers to achieve these.

Responsibilities

• Work with a volunteer lead/team on identifying future funding sources from grant-making bodies.
• Develop a fundraising strategy with volunteers.
• Develop corporate fundraising targets with other trustees.
• Investigate legacy fundraising and other visitor/member/donor opportunities.

Candidate requirements

 Essential

• Proven success in heritage or similar charity fundraising.
• Good knowledge of the standards required by the Institute of Fundraising.
• Ability to develop fundraising skills in volunteers.
• Good knowledge of relevant stakeholders in the fundraising community.
• Excellent communication skills including with staff and volunteers as well as fellow trustees.
• An understanding of the importance of collaboration and problem-solving.
• Confident and proficient in the use of MS Office 365.
• Commitment to attend board meetings regularly and volunteer for other sub-committees as appropriate.
• Able to devote around 2-3 hours per week on preparing for meetings.
• Treating colleagues with respect and politeness.

Desirable

• Experience in the charity sector.
• Experience as a volunteer in a similar organisation.
• Experience in Digital, Marketing and Finance would also be useful.

We are looking for a friendly face to help staff the Yeldall Manor reception desk for a few hours each week.

The role entails being the first point of contact for telephone callers, visitors and residents, welcoming and redirecting their queries/calls as appropriate. You will be comfortable using a computer in order to send emails, access the diary and assist with basic admin tasks, although there may also be times with less to do.

The role includes a lot of client contact, so you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them. As part of this, we ask that all our staff and volunteers help support the residents by interacting with them and encouraging them in their recovery and spiritual growth, and so ask that you will have a committed Christian faith yourself.

Yeldall Manor is set in the Berkshire countryside, about three miles from Twyford station. Lunch is provided with fellow staff and resident.

Coffee Shop Volunteer - Prevent Breast Cancer

Commitment/Hours

Morning 9.30am-1pm      Afternoon 1pm-4pm

Purpose/summary of the role

Assisting in the running of the Coffee Shop in a methodical and organised way.

The Coffee Shop plays a significant role in the promotion of the image and work of Prevent Breast Cancer whilst providing a vital service to patients of The Nightingale Centre and Prevent Breast Cancer.

The profits generated are used to support research into breast cancer prediction and prevention.

With this in mind, please find below a list of tasks/ activities which the Prevent Breast Cancer Volunteer will undertake in this area.

Main duties & responsibilities

• To assist and serve customers with food items and beverages.
• To ensure food safety and food hygiene at all times.
• To handle cash and card payments securely.
• To keep the Coffee Shop and areas around, clean and tidy throughout the day.
• To check, use by and sell by dates on all perishables and notify at the end of the day.
• Ability to work on own initiative regarding the upkeep of the Coffee Shop.
• To monitor and record fridge temperatures.

Training will be given on all aspects 

• An e-learning course to be completed
• Health & hygiene in regard to serving food and beverages
• Customer service
• Daily cleaning
• Handling cash and card payments, including training on using a tablet and card reader                        
• Monitor and recording of fridge temperature levels

Prevent Breast Cancer’s Volunteer Person Specification

Experience/Knowledge & Skills

 Essential: 

• Good communication skills
• Empathy with patients, carers and visitors 
• Integrity
• Good verbal and basic written skills
• Commitment to tasks involved 
• Patient, pleasant manner 
• Caring, compassionate and confident
• Honest and reliable in order to maintain confidentiality  
• Respect for the dignity, needs and decisions of customers 
• Provide information to customers 
• An understanding and considerate attitude towards patients, visitors and staff
• Pride in Prevent Breast Cancer, MFT and the NHS and the work volunteers carry out
• An interest in Prevent Breast and vision to prevent breast cancer for the next generation
• Patience and tolerance
• Ability to work on own initiative
• Desire and ability to liaise and work alongside hospital staff
• Good personal presentation and personal hygiene
• Willingness to attend meetings or training sessions requested by the Volunteer Management Team

Desirable: 

• Willing to get involved with other Prevent Breast Cancer events and other volunteer roles, as and when requested
• To have previously volunteered in a medical or care environment 
• Willing to shadow another volunteer and to allow new volunteers to shadow
   
   

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.