Volunteer Administrative Assistants Volunteer Roles

Who are we?

CPRE London is a charity that fights to protect London’s green spaces. By volunteering with us you’ll be helping to find positive solutions for the issues facing the countryside and the environment. You’ll make a real difference and be a central part of a friendly and passionate charity.

What you will be doing

· Diary management and meeting scheduling

· Minute taking

· Circulate actions from minutes as required

· Administrative system development and maintenance

· Organising correspondence

What are we looking for?

· Self starter

· Adept at prioritisation

· Excellent organisational skills, and attention to detail

· Excellent communication, both written and verbal

What's in it for you?

· An in depth understanding of the roles and responsibilities involved in working for the executive team

· Use your skills to help our charity and make a positive difference to London’s green spaces

· Opportunities to work with people across all the functions at CPRE London

· Get involved with social events and workshops on a local and national level, including the annual CPRE conference

· The opportunity to attend a volunteer induction run by CPRE’s national office

· Enhance your CV by developing new skills and gaining valuable experience

· We will support you in your role and provide you with relevant training

· We can give you a reference for your future work or volunteering

· We provide out-of-pocket travel expense

Time requirement

Two hours a day Monday to Friday – but with flexibility to fit in with your availability

Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role

Do you have great administration and IT skills and enjoy meeting new people? Want a flexible voluntary role that allows you to make a difference to peoples’ lives? Then read on!

We are looking for a Volunteer On-line Meeting Assistant to support the Head of Area (Central Region) with organising and preparing for monthly and quarterly virtual meetings, and on occasion events or conferences. 

You will be remote based at home, with some occasional travel for face-to-face meetings (expenses reimbursed), and ideally will be able to commit up to 4 hours per week to volunteering, during usual office hours Monday to Friday. 

You will receive training and regular supervision to ensure you feel confident in your role.

What you will be doing as a Volunteer On-line Meeting Assistant

The majority of meetings are held virtually on-line via MS Teams.  You will support the Head of Area (and meeting Chair) by:

• Co-ordinating meeting invitations (via MS Teams), attendee registration and apologies
• Distributing documents in advance of meetings
• Take notes of the meeting and share these with attendees, eg, updating SharePoint
• General meeting support,  share any slides, launch polls and set up break out rooms as required during virtual meetings
• Co-ordinate and collate post event evaluations and feedback
• Develop and maintain information systems, eg, attendee contact details and distribution lists

What will make you a great fit for this role?

• Experience of note taking
• Good listening & orgnisational skills
• Proficiency in Microsoft office packages, Outlook and MS Teams
• Good time management skills and the ability to prioritise work
• Excellent written and verbal communication skills
• Warm, friendly, empathetic and able to connect with people from a range of backgrounds

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

QMC School, partnered with Quilombo UK is looking for a volunteer personal assistant to join their national volunteering team working from home. This role offers a great opportunity for the right person looking to gain experience as a personal assistant, developing their office-based and management experience, or simply to ‘give back to their community’. The role provides you flexibility, with specific training provided where necessary to help you develop and grow your skill-set.

16 weeks contract.

What will I be doing?

• Managing organisation of meetings and appointment
• Organising events and conferences
• Implementing and maintaining procedures and administrative systems
• Managing databases, Liaising with staff
• Miscellaneous tasks to support the team

Practical Considerations

Essential:

• You will need to have good written skills

• Well organised, pro-active and able to deliver tasks efficiently

• Good time management

• To show professionalism at all levels and in all environments

• Strong team player

• Ability to work independently and ask for clarification when needed

• Able to volunteer at least 12 hours a week (2 days, 6 hours each day)

Desirable:

• Committed to working with the community with a passion for helping others less fortunate

• Proficiency in Microsoft and excel

Requirements

• Will require references

• Own computer or a secure access to one

• Must be UK based and hold UK right to work

The volunteering program with QMC requires a minimum of 21 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

ABOUT THE ROLE

As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations. The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK. This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.

MAIN TASKS AND RESPONSIBILITIES

● Connecting service users to our services, projects and activities in person or by answering phone calls and emails

● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services

● Registering users on our database and keeping accurate records of services offered

● Monitoring internal calendars and appointments

● Sharing useful, up-to-date information with users as instructed by other team members

● Ensuring internal communications, flyers and handouts are up to date

● Interpreting calls for service users and supporting with non-official translations

● Supporting community members with basic application forms

● Liaising with staff in other departments and with external contacts

PERSON SPECIFICATION

● Good verbal and written communication skills in English and Spanish and/or Portuguese

● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners

● A caring, sensitive and non-judgemental approach

● Ability to cope with stressful and emotionally challenging issues

● Professionalism to handle sensitive and confidential information

● Excellent organisational skills, attention to detail and ability to multitask

● Ability to set their own work priorities, take initiatives and work with minimal supervision

QMC School, partnered with Quilombo UK is looking for a volunteer personal assistant to join their national volunteering team working from home. This role offers a great opportunity for the right person looking to gain experience as a personal assistant, developing their office-based and management experience, or simply to ‘give back to their community’. The role provides you flexibility, with specific training provided where necessary to help you develop and grow your skill-set.

16 weeks contract.

What will I be doing?

• Managing organisation of meetings and appointment
• Organising events and conferences
• Implementing and maintaining procedures and administrative systems
• Managing databases, Liaising with staff
• Miscellaneous tasks to support the team

Practical Considerations

Essential:

• You will need to have good written skills

• Well organised, pro-active and able to deliver tasks efficiently

• Good time management

• To show professionalism at all levels and in all environments

• Strong team player

• Ability to work independently and ask for clarification when needed

• Able to volunteer at least 12 hours a week (2 days, 6 hours each day)

Desirable:

• Committed to working with the community with a passion for helping others less fortunate

• Proficiency in Microsoft and excel

Requirements

• Will require references

• Own computer or a secure access to one

• Must be UK based and hold UK right to work

The volunteering program with QMC requires a minimum of 21 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Do you enjoy meeting people and engaging with them? We are looking for volunteers to join our team to provide a friendly face as people arrive at our Services. You will help people to connect with others, make them feel welcome whilst assisting our staff to run services for people that require support. Get in touch and make a difference!

What you will be doing:

• Work alongside staff to support people living in the service or accessing one of our drop-in sessions
• Welcoming and engaging people using the Service
• Holding conversations with people using the Service, checking in on their wellbeing and providing a listening ear/friendly face
• Motivate and inspire people to take part in activities
• Opportunities to deliver activities alongside the staff team and other volunteers
• Support with preparing light refreshments to create a relaxed environment
• To support with ad hoc and administrative tasks to ensure smooth running of the Service

The skills you need:

• Good communications skills
• Ability to provide a supportive and inclusive atmosphere that encourages learning and participation
• Calm and patient approach
• Maintain discretion and judgement when dealing with sensitive and/or confidential information

What's in it for you:

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!

Do you enjoy meeting and engaging with new people? We are looking for a volunteer to join our team to provide a friendly face as people arrive at our Service. You will also support people to connect with others, feel welcome whilst assisting our staff to run services for people in crisis. Get in touch and make a difference!

What you will be doing

• Work alongside staff to support people accessing one of our drop-in sessions
• Welcoming and engaging people using the Service
• Holding conversations with people using the Service, checking in on their wellbeing and providing a listening ear/friendly face
• Motivate and inspire people to take part in activities
• Support with preparing light refreshments to create a relaxed environment
• Support with ad hoc and administrative tasks to support the smooth running of the Service

The skills you need

• Good communications skills
• Ability to provide a supportive and inclusive atmosphere that encourages learning and participation
• Calm and patient approach
• Maintain discretion and judgement when dealing with sensitive and/or confidential information

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Europia is a community development organisation established in 2008. Our friendly multi-lingual team are committed to supporting and empowering Eastern European nationals in Greater Manchester. We also work with regional and national partners and in doing this, we have national recognition.

Europia is seeking a dedicated volunteer to provide support to the CEO in administrative duties, calendar management and strategic policy implementation. 

Role Overview: As a Volunteer Executive Assistant with a focus on CEO Calendar Management at Europia, you will take on a pivotal role in supporting the Chief Executive Officer (CEO) by efficiently managing their calendar and ensuring smooth coordination of their daily schedule.  This is a fantastic opportunity to gain experience, boost your CV, and advance your career by facilitating the CEO's productivity and enabling them to focus on strategic priorities to further Europia's mission.

Key Responsibilities:

1. Calendar Management: Take ownership of the CEO's Google Calendar, scheduling appointments, meetings, and events in a manner that optimizes their time and aligns with their priorities.

2. Prioritization: Assist the CEO in prioritizing meetings and commitments, considering their strategic objectives and time constraints.

3. Coordination: Liaise with internal and external stakeholders to coordinate meetings and confirm availability, ensuring all necessary arrangements are in place.

4. Time Management: Proactively manage the CEO's time by identifying conflicts, suggesting alternatives, and making adjustments as needed to accommodate urgent matters and optimize efficiency.

5. Communication: Maintain clear and timely communication with the CEO regarding their schedule, upcoming commitments, and any changes or updates.

6. Confidentiality: Handle sensitive information with the utmost discretion and maintain confidentiality in all interactions, adhering to Europia's policies and procedures.

7. Administrative Support: Provide additional administrative support to the CEO as required, including drafting correspondence, preparing documents, and conducting research.

Requirements:

• Exceptional organizational and time management skills, with a keen eye for detail.
• Strong communication skills, both written and verbal, with the ability to interact professionally with internal and external stakeholders.
• Proficiency in Google Calendar or similar calendar management tools.
• Ability to exercise discretion and maintain confidentiality.
• Prior experience in calendar management or executive support roles is preferred but not required.
• Commitment to Europia's mission and values.

Benefits:

• Access to our online training platform with over 300 courses
• Gain valuable experience in executive support and calendar management.
• Make a tangible impact on the efficiency and effectiveness of Europia's leadership.
• Opportunity to work closely with the CEO and gain insights into the operations of a charitable organization.
• Flexible volunteering hours to accommodate your schedule.
• Join a diverse and supportive team of staff and volunteers.

Note: This role description focuses specifically on managing the CEO's Google Calendar and supporting them in their day-to-day activities.The responsibilities outlined may be adjusted based on the CEO's needs and the volunteer's skills and experience.

Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.  

We are currently seeking a volunteer Personal Assistant/Office Manager. This role is ideal for an individual with experience as a P.A./Manager looking to work within the charity sector. 

Responsibilities typically include: 

• Acting as a first point of contact for enquiries: (email/calendar management and phone calls, managing diaries 

• Typing, compiling, and preparing reports, presentations, and correspondence. 

• Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR. 

• Managing databases and filing systems. 

• Implementing and maintaining procedures/policies & administrative systems 

• Forming a relationship with our clients as they are part of the community. 

Essential skills for this role are: 

• Organization skills: The ability to prioritize tasks, manage time, and keep track of deadlines is crucial.  

• Communication skills: should be able to communicate effectively in writing. 

• Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring. 

• Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.  

This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate. 

Prior to submitting your application for this position, we suggest you visit our website to gain a better understanding of our organisation and our mission. 

Mind Axis is hiring!

Job Title: Volunteer Events Assistant (x1 for Redbridge or Hackney-based sessions)
Time Commitment: 15 hours/month
Start Date: Summer 2024 (exact date will be agreed) 
End Date: 6 months from start date (with 3-month probation period)

We are a social enterprise dedicated to enhancing mental wellbeing. Our flagship service is The Teashop, which brings small groups of community members together to foster their mental wellbeing through an enjoyable activity with known mental health benefits, over a cup of tea.

Job Description: 
As a Volunteer Events Assistant, you will have the opportunity to contribute to our mission by supporting in-person Teashop sessions. Each session brings together groups of up to 15 adults experiencing mild-to-moderate mental health symptoms, providing them with an enjoyable activity and an opportunity for connection in a supportive environment. We’ve offered dog therapy, art-making, yoga, and wellness discussions in the past. 

Responsibilities: 
- Create Eventbrite/Facebook/Instagram ads to draw new participants to future sessions. 
- Assist with the setup and logistics of sessions for The Teashop service 
- Travel to and support Teashop sessions by helping with materials, taking photos, and managing sign-in procedures, typically two sessions per month during weekends. 
- Create engaging social media content to promote The Teashop sessions and build community awareness. 
- If required, provide mental health first aid support by signposting and offering assistance to attendees in need. 
- Collect feedback at the end of each session and input it into Excel spreadsheets.

Essential Criteria: 
- 18+ years old
- Completed A-levels or equivalent
- Must possess a valid DBS check or be willing to have it done
- Excellent organisational skills and ability to manage time effectively during sessions
- Strong interpersonal skills and a passion for engaging with diverse communities
- Availability to volunteer two weekend days per month for in-person sessions
- Ability to travel to session locations within the designated area
- Proficiency in basic computer skills for data entry and social media management.
 
Desirable criteria:  
- An undergraduate degree (BSc/BA)
- A valid driver's license and licensed vehicle to help transport materials
- Experience in customer service/administrative role
- Experience with working with people with mental health conditions
- Experience in social media and/or graphic design skills
 
Benefits: 
Volunteer Events Assistants will receive: 
- Compensation for travel expenses incurred going to sessions
- Opportunity to receive Mental Health First Aid training 
- Gain valuable experience in event management and community engagement within the mental health sector

Application deadline: On a rolling basis

Suitable applicants will be invited to interview within 2 weeks of submitting an application. Please note that the application process may close early if we receive a large number of qualified applications. We encourage interested candidates to apply promptly.

Would you be willing to serve a unique Christian charity by supporting its Finance Department? Do you have financial experience and now wish to volunteer some of your time? If so, this voluntary post could be for you!

The opportunity

• Part-time, 1 day per week
• Reasonable Expenses Paid

This is a new opportunity to work alongside CMF's Accountant to undertake regular administrative financial tasks.

Our volunteer Finance Assistant will assist the accountant with tasks such as processing bank transfer requests, ensuring accounts software is up to date and accurate, and preparing financial reports.

Would you be willing to use your passion, skills and experience to support CMF in our mission to see Christian healthcare professionals united and equipped to live and speak for Jesus Christ?

This role is based at our London office.

Who are the Christian Medical Fellowship (CMF)?

With approximately 4,800 members throughout the UK and Ireland, our members are drawn from all Christian denominations. We are united by our faith in Jesus Christ and our belief in the Bible as God's Word. We equip doctors, nurses, midwives, and students, along with other healthcare professionals, to live out their Christian calling to care with competence and compassion. As a fellowship, we work together to support, encourage, and inspire each other, uniting to serve Jesus together in this generation.

What's our vision?

One million people access the NHS every 24 hours; it is the fifth-biggest employer on earth. What might God do with a movement of Christian healthcare professionals who live and speak for him? We long to see our healthcare system and our nations transformed through the lives of those who are living and speaking for him.

Across the UK almost one million children are affected by domestic abuse every year. Hestia's refuges provide tailored support for children and this summer we are recruiting for volunteers to support us to create a summer full of fun.

What you will be doing
To help with the day to day running of the Children & Family Service throughout the summer holidays
To assist organising and facilitating activities and outings with the Children and Family Worker
To use a range of skills and tools to make sessions interesting and fun for a range of ages
To create timetables, posters, maps and instructions for residents
To offer general admin help: typing, taking meeting minutes, filing and scanning documents
To develop positive relationships with the children and women
Support with administrative tasks including attendance and feedback
To gather ideas, suggestions from families, plan, collaborate and create a timetable of activities and sessions. To involve women and children in the planning and designing of the timetable
To support in providing or purchasing resources for activities
The skills you need
Experience working with children/childcare/play-work experience - gained formally or informally
Willingness to learn about domestic abuse and its impact on children and women
Able to maintain strict confidentiality
Ability to provide a supportive, and inclusive atmosphere that encourages

 learning and participation
Good interpersonal and communication skills and ability to work with people from different backgrounds.
What's in it for you
Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

FareShare Greater Manchester is looking for volunteer Driver's Assistants to join our busy friendly delivery team with redistributing tonnes of surplus food a month to charities and community initiatives across Greater Manchester.

FareShare is a national charity fighting food poverty and global warming by tackling food surplus. We source overstocked food from retailers and manufacturers and engage many volunteers to help re-distribute it to over 220 frontline charities and community groups across Greater Manchester. These groups, in turn, provide meals to vulnerable people experiencing food poverty, individuals who are homeless, families, and people who are unemployed or socially isolated. This food would otherwise have gone to waste, so we are simultaneously supporting people in need and reducing greenhouse gas emissions.

Key responsibilities

Working closely with the driver of a temperature-controlled 3.5 tonne Mercedes Sprinter van to deliver surplus food orders to the premises of the benevolent projects we support. 

Loading and unloading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

The required skills and attributes are:

• Interest in the work of FareShare Greater Manchester and our values

• Physical fitness, to take on moving and handling of food orders

• Ability to follow procedures and instructions

• Good verbal communication skills

• High respect for Health & Safety procedures and standards

• Reliability and ability to commit to pre-agreed volunteer shifts

In return you will gain:

Career and CV advice and support

A reference for future employers

Reimbursement of travel and lunch expenses 

The opportunity to give practical help to fight food poverty and reduce food waste (and associated CO2 emissions)

The opportunity to meet like-minded people and make new friends

Our operating hours are Monday - Friday, 8:30am to 4pm. 

Driver and Driver’s Assistant shifts begin at 8:30am. 

We welcome volunteers who can commit to one day a week. 

The days and rota hours of volunteering are agreed around your availability.

We're looking for a volunteer to join the Engagement Team to support them while they work to increase income and awareness for the charity. The specific tasks may include but are not limited to the following:

• Copywriting, for example creating content for social media posts and writing news updates. 

• Designing materials using Canva. 

• Producing regular reports to give insights for social media strategies. 

• Writing press releases. 

• Monitoring press coverage and updating a press tracker spreadsheet. 

• Carrying out desk-based market research. 

• Updating the website – including uploading news stories, updating the online shop and merchandise stock levels. 

• Writing family and fundraiser case studies. 

• Digital organisation of photos and case studies. 

• Updating the CRM. 

• General administration duties, such as printing and laminating marketing materials, sending out merchandise, and franking post. 

• Any other duties as assigned by your Volunteer Supervisor. 

We’re looking for a volunteer who has: 

• Experience in marketing. 

• An understanding of design tools, such as Canva. 

• Ability to use Microsoft Word, Excel and Outlook. 

• Excellent interpersonal and communication skills. 

Support and Benefits 

It’s vital that our volunteers feel rewarded for their amazing efforts so we want to match your goals, aspirations, availability and everything else with the right opportunity for you. Here are a few examples of what you will receive as a volunteer:

• Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters 
• Regular reviews with your Volunteer Supervisor to help you develop in your role 
• Access to the mental health hotline 
• Charity Worker Discount card