Volunteer administrator volunteer roles in london
Why This Matters
Every funding application you write could help open our first specialist refuge, provide emergency support to survivors, or deliver training that changes how authorities respond to Black women facing abuse. Your words will directly translate into life-changing services.
Our recent research revealed that 97% of Black women do not feel confident that reporting abuse would lead to fair treatment from authorities. Sistah Space exists to bridge this gap - and we need funding to continue this vital work.
What You'll Gain
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Real-world experience writing actual funding applications for an award-winning charity
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Portfolio building - successful bids you can showcase in your professional development
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Mentorship and guidance from our Head of Marketing and leadership team
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Written reference upon successful completion of your volunteer period
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Sector insight into charity operations and the domestic abuse sector
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Flexible working that fits around your existing commitments
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Meaningful impact - the satisfaction of directly contributing to life-saving work for Black women
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Skill development in grant writing, research, and stakeholder communication
Your Main Responsibilities:
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Writing funding applications - your primary focus (we'll provide templates, examples, and support)
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Researching funding opportunities that align with our mission and current priorities
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Gathering impact stories and data from the team to strengthen applications
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Maintaining a simple tracker of applications, deadlines, and outcomes
With Support, You May Also:
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Help with funder relationship follow-ups (we'll make introductions)
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Contribute ideas for strengthening our funding strategy
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Attend monthly check-ins with the leadership team
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Collaborate on other funding-related communications
Who We're Looking For
Essential:
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✅ Previous experience with grant writing, bid writing, or funding applications
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✅ Previous experience successfully securing funding, or at least being shortlisted
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✅ Passionate about racial justice and supporting survivors of abuse
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✅ Strong writing skills - perhaps from professional reports, proposals, academic work, journalism, or communications roles
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✅ Organised and able to meet deadlines with good time management
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✅ Self-motivated - able to work independently while staying connected with the team
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✅ Available to commit 6-8 hours weekly from November 2025 - May 2026
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✅ Comfortable communicating via email with team members and occasionally with external stakeholders
Bonus Points For
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Understanding of issues affecting Black women and domestic abuse services
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Experience in the nonprofit, social justice, or community sector
Don't worry if you don't have all the "bonus" experience. We value passion, commitment, and strong writing over specific credentials. If you have transferable skills and the desire to learn, we want to hear from you.
How We'll Support You
We know volunteer roles need to work for you too. Here's what we provide:
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Comprehensive induction session covering our mission, impact data, and funding priorities
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Regular check-ins with the team (bi-weekly, 30 minutes)
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Responsive support via email/messaging when you have questions
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Complete flexibility - work hours that suit your schedule, whether that's evenings, weekends, or weekday mornings
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Warm, collaborative team - you'll work alongside passionate, welcoming colleagues who value your contribution
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Leadership visibility - present your findings to our CEO and leadership team
Ready to Make a Difference?
Please refer to the attached job description with details on how to apply. We look forward to hearing from you.
Our Commitment to You
Sistah Space is committed to diversity and welcomes applications from all backgrounds. We particularly encourage applications from individuals with lived experience of the communities we serve. We recognise that the best volunteers come from diverse experiences and perspectives.
All volunteers will be supported with appropriate training, regular supervision, and flexible working arrangements. We are committed to making this a valuable and rewarding experience for you.
Thank you for considering this opportunity to use your skills for social justice. Together, we can ensure that every Black woman survivor has access to the specialist support she deserves.
Sistah Space is a UK-based charity that provides specialist support for African and Caribbean heritage women experiencing domestic and sexual abuse
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re currently recruiting Outreach, Events & Fundraising Volunteers to join our amazing and dynamic volunteer team at elop!
elop is an award-winning LGBT Mental Health and Wellbeing Charity with 29 years’ experience of supporting LGBT+ communities across London and Essex borders.
Joining our LGBT+ Volunteer team you will be part of an enthusiastic and dedicated team who value & appreciate the benefit of giving back to the community and enjoy the opportunity to work with others to raise much needed funds to support our work at elop.
Supported by staff or lead volunteers, our volunteer teams plan & deliver events, organise & host varied fundraising initiatives such as karaoke nights, drag bingo, and comedy events. If you’re someone who enjoys talking to people and have a friendly disposition, then you’d be well placed to help us reach new audiences, promote our work, and raise money.
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What will you do?
• Explore different ways of fundraising to help the local Citizens Advice obtain money, either for specific things, or for ongoing running costs of the local Citizens Advice
• Help organise fundraising events to raise money from the local community and encourage volunteers and staff to get involved
• Create materials, such as newsletters or presentations, which can be used to raise the profile of the local Citizens Advice and for raising money
• Explore other ways of fundraising, including identifying new sources of funding from organisations
• Help to build relationships with local organisations or businesses
• Help staff put together some information to send to potential funders and to complete applications for funding bids
What is in it for you?
• Make a real difference to people’s lives
• Learn about a range of issues such as benefits, debt, employment and housing
• Build on valuable skills such as communication and problem solving, and increase your employability
• Work with a range of different people, independently, in a team and within your local community
• Have a positive impact in your community. And we’ll reimburse expenses too.
What do you need to have? You don’t need specific qualifications and skills, but you’ll need to:
• Be friendly and approachable • Be non-judgemental and respect views, values and cultures that are different to your own
• Have a positive attitude towards fundraising
• Have excellent verbal and written communication skills
• Have good IT skills
• Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• Be willing to undertake training in your role
How much time do you need to give?
We can be flexible about the time spent and how often you volunteer so come and talk to us.
Valuing Inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people, people with colour, disabled people, people with physical or mental health conditions, LGBTQ+ and nonbinary people.
If you are interested in becoming a fundraising volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
Event Champions
Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
Activity Organisers
Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
Promoting SSAFA Services
Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
SSAFA Storytellers
Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
Community Connectors
Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects
Fundraising Heroes
Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
Administrators
Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.
The skills you need
- Friendly and approachable people.
- Confident people who feel happy to engage with the public, potential clients, volunteers and
- SSAFA colleagues face-to-face.
- Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to get to events if necessary.
What's in it for you
- Use your skills, knowledge, and life experience to benefit others and make a difference
- Give tangible and practical support to your local branch by raising awareness of SSAFA.
- Support in your role from the team at SSAFA
- Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Centre Manager needs some admin support on a Friday morning. Tasks include
Answering the phones
Taking a register
Communicating with schools, volunteers, staff and clients
Other administrative activities
We aim to have a positive significant impact on the lives of people facing challenges in life, via the power of gardening by connecting with nature



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.
We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals are used by thousands of learners in prisons and the community to improve reading skills.
Area coordinators support and coordinate a team of prison volunteers. They help recruit and induct new volunteers and are the first point of contact for advice and support. Area coordinators lead and inspire the team via quarterly 1 to 1s and area meetings. They also help oversee the progress of Shannon Trust in prisons in their area and provide cover and support where needed.
We are looking for volunteers who are organised, flexible, able to work independently, and able to give a regular, reliable commitment for ideally two years. Due to the nature of the role prison security vetting will be required.
We provide training for the role via e-learning and 5 training sessions which are a mix of live, online and group training.
For full role description and to apply please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.
You expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Disseminating relevant organisation-wide information and updates to the branch volunteers
- Supporting engagement and communication between the branch and wider organisation
- Drafting committee meeting agendas and taking and sharing meeting minutes
- Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
- Supporting the administration and update of the branch annual plan
- Sign-posting queries from members of the public
- Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing and Hounslow. We support clients with mental health with both clinical and non-clinical interventions.
The purpose of the current role is to assist with the planning and delivery of our Adult Co-production services. This includes the Adult Co-production Group, The Shakti Project (wellbeing service for Black, Asian and Minority Ethnic individuals) and a new Young Adult Co-Production group working with 18–25-year-olds.
Main Responsibilities
This role involves working closely with service managers and the co-production coordinator to discover new organisations and community events to reach out to establish a presence and promote our co-production services, as well as work in partnership with others to improve our services.
This would include admin tasks such as drafting emails to send to our service users and partners, establishing connections with members of the community and service providers, identifying appropriate locations to distribute posters and promote the service, assisting with the creation of digital content promoting the service both digitally and in-person, helping with the planning and delivery of enrichment trips and outings, co-facilitating online groups (where applicable).
Tasks
· Attending online meetings for the Adult Co-Production Group and/or the Shakti Project
· Promoting the service to members of the South Asian and BAME community (Shakti Project) and 18–25-year-olds (Young Adult Co-Production Group)
· Assisting with admin tasks e.g. drafting up emails to send to service users, updating our co-production newsletters, emailing charity partners and public organisations.
· Assisting with in-person events such as Health Fairs, Career/Volunteer days, cultural events
General Responsibilities
• Undertake any other duties commensurate with the level of the role.
• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.
• Share our commitment to safeguarding adults and children at risk of harm. Undertaking safeguarding training.
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.
Type of person we are looking for:
Essential
· Good listener with strong communication skills
· Highly reliable and good time management skills
· Open-minded and non-judgmental approach to having conversations around mental health
· Good knowledge of mental health difficulties and mental health awareness
· Understanding the needs and challenges of the South Asian and BAME community
Desirable
· Good knowledge of services, charities and organisations in Hammersmith, Fulham, Ealing and Hounslow
· Previous experience with workshop or advisory group facilitation
· Experience working with young adults aged 18-25 in a variety of settings e.g. careers service, education, inpatient or outpatient mental health services.
Time commitment and expenses:
· 6 hours per week (including a 1-hour lunch break), during our core hours of 10AM – 4 PM.
· We request a minimum commitment of 3 months of volunteering after the completion of your induction.
· We request a minimum commitment of 6 months of volunteering before reference request.
· We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role.
HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
We are seeking dedicated and compassionate Volunteers to join our new monthly drop in group in that take place on Hainault Forest Community Association, monthly on Thursdays. 11 an-1 pm starting on Thursday 9th Oct 2025. This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.
The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.
Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.
Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.
Responsibilities
- Provide companionship and support to individuals, particularly those living with asphasia.
- Assist in organising activities that promote social interaction and engagement.
- Communicate effectively with participants, ensuring their needs are understood and met.
- Help maintain a safe and welcoming environment for all participants.
- Collaborate with other volunteers to enhance the group.
Qualifications
- An understanding or knowledge in aphasia is desirable but not essential (training will be given)
- Strong communication skills, with the ability to engage effectively with diverse groups.
- Proficiency in IT, including familiarity with common software applications.
- A compassionate and patient attitude towards individuals in need of support.
This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.
The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.
UK Area Lead Volunteer
We are looking for a compassionate, organised, and motivated Volunteer Area Leads to oversee a team of volunteers and the delivery of essential services and activities in their area. You must be committed to anti-racism and social justice, particularly for people seeking safety.
We are looking for Leads in the following areas:
- North London (including Brent, Barnet, Camden and Harrow)
- West London (Ealing/Acton)
- Reading
- Oxford
- Surrey (Redhill/ Reigate)
- Bedfordshire
- Southampton
- Birmingham
- Nottingham
- South Yorkshire
- West Yorkshire
Responsibilities include:
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Organising activities (distributions, drop-ins, conversation clubs)
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Monitoring WhatsApp groups
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Attending and leading meetings
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Sharing updates and resources with volunteers
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Partnering with local organisations and councils
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Attending training
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Ensuring best practice and reflecting Care4Calais objectives
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Monitoring group funds and purchases
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Recording services and support provided
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Ensuring your group reflects Care4Calais’ values and messaging
What you will get
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Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training.
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Support from a wonderful team
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Opportunity to develop skills including casework, team management/leadership, admin, organisational, delegating, networking, funding bids, sourcing donations, and building partnerships in the sector
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Greater understanding of the UK asylum system
There are a range of activities that you can organise, including the following:
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English classes/ conversation clubs
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Drop-ins - help with requests and signpost to support.
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Distributions - provide essential items like clothing, shoes, and toiletries.
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Sports - activities like yoga, football etc., are a great way to improve wellbeing, and for people to connect with others.
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Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.
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Wellbeing activities - sessions like crafts and cooking are popular.
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Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.
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Events - mark specific days or holidays to get people together and celebrate.
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Media/ Press/ Engagements - as a volunteer you may be asked to share a story for our social media or help someone with lived experience to share.
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Remote working - support with tasks such as contacting Migrant Help, helping individuals register with GPS, researching local support, or general admin.
Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.
You expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
Bid - Writer Support (Administrator) Job Overview
We are currently recruiting for Bid - Writer Support to join our passionate and driven team.
As Bid Administrator you will support the performance of a high performing bid team designed to facilitate and support the successful winning of new grants and tenders across the UK.
As an outstanding administrator you will play a key role in assisting the team to ensure that all bid documents and business development literature is prepared and presented not only to the highest possible standards but on time – often within challenging deadlines. Key to success in the role will be the following traits:
· Adaptability
· Determination
· Flexibility
· Robust disposition
You will be at your best when you’re working under pressure and in a fast-paced, deadline driven environment. This role calls for someone who can react as deadlines and priorities change; someone with resilience and a tenacity to get the job done whilst never compromising on quality.
Key Responsibilities:
· Management of a central mailbox, including basic tender management duties
· Monitoring new business opportunities advertised on various portals and websites.
· Reviewing new business opportunities as they arrive, forwarding relevant opportunities to the appropriate bid writers.
· Taking ownership of the bid library, which includes ensuring that it kept up to date as and when new opportunities are submitted.
· Thoroughly proof-reading materials to ensure information is grammatically correct, well-researched, and without spelling errors
· Ensuring that our in-house bid process is understood and implemented to ensure that quality, commercial and legal requirements are consistently met
· Taking ownership of client portals – Including dealing with daily alerts and maintenance of portal logins
· Providing general administrative support to the bid writing team.
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday and Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Job Type: Volunteer
Benefits:
- Flexitime
- Work from home
Schedule:Day shift
Experience: Administrative: 1 year (preferred)
Work Location: Remote
The client requests no contact from agencies or media sales.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the South West Bucks Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition
What will you be doing?
We are looking for 1 volunteer coordinator to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will
- Help to recruit, and assure the adequate training of suitable, reliable volunteers
- Co-ordinate the volunteers to ensure that there is always someone available to support all our services
- Help to create and distribute information regarding volunteer policies and procedures
- Monitor volunteers during their appointments to retain or replace candidates
- Meet with volunteers to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
- Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
- Induction of new volunteers
- Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
- Maintains a database of volunteers and projects and track metrics
- Help to promote the charity and its volunteer accomplishments
- Set up and arrange any relevant training required for volunteers
What are we looking for?
The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.
Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.
Essential
- Experience in volunteering or HR and recruitment
- Managing and supporting volunteers
- Time manage effectively
- Supporting and advising others on policies and procedures
- Ability to motivate and encourage
- Working knowledge of databases
- Excellent communication and interpersonal skills
- Excellent organisation and team building skills
Desirable
- Facilitation and/or training skills
- Personal experience of volunteering
What difference will you make?
You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support.
You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.
What's in it for the volunteer?
This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.
You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.
You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.
A few more details
If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing.
This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.
We have an induction process to help successful applicant to understand how our Charity operates.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What are Serving Community Teams?
Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel and their families in the UK and overseas.
A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base which provides emotional, practical and financial support to the serving community. Our Chair is the key part of the team, coordinating the activities of volunteers to ensure financial stability and a safe and effective volunteer service. You will network locally to build relationships with the serving community, other stakeholders and welfare organisations. You will collaborate with the other SCT volunteers to support them in their roles as well as working with employees in the Serving Community Support Team to ensure the functions of the SCT run well, are documented appropriately, and reported on annually.
Why we want you
Serving Community Teams (SCTs) offer financial, practical and emotional support to serving personnel and their families at military bases both in the UK and overseas. Each SCT consists of a group of dedicated volunteers, working together to raise SSAFA’s profile, ensuring those who need support receive it. If you would like to lead and develop a SCT, we’d love to hear from you. Our SCT Chair is the key player, coordinating the activities of the volunteer team to deliver beneficiary support and ensure a safe, effective and financially stability SCT. You will network locally to build relationships with the serving community, other stakeholders and welfare organisations. You will support your SCT volunteers in their roles as well as working with employees in SSAFA’s Serving Community Support Team to ensure the functions of the SCT are run well, documented and reported on annually.
What you will be doing
- Leading the volunteer team, ensuring SSAFA’s values, policies and procedures are followed.
- Being an ambassador for SSAFA, building positive relationships with the chain of command, local SSAFA branches and services, welfare services and other key stakeholders.
- Working closely with your volunteers to establish an annual plan of activities to include fundraising, awareness raising and support.
- Having oversight of all the functions of the SCT, ensuring beneficiaries receive effective support, and volunteers have an opportunity to regularly meet regularly.
- Reporting on the activities the SCT undertakes and their impact, ensuring annual reports are submitted.
- Promoting the work of SSAFA and the SCT, highlighting case studies and good news stories to employees in the SSAFA PR team and Serving Community Support Team.
- Being available to consider any grant applications when received.
- Working closely with employees in the Serving Community Support Team, building on volunteer recruitment and and sharing best practice.
The skills you need
- Friendly and approachable with effective IT and communication skills.
- Empathy and understanding of the challenges that the serving community can face.
- Experience of successfully leading a team.
- Understanding of the importance of boundaries and confidentiality.
- Skilled at reporting on activities, achievements and impact and an understanding of the importance of volunteers and employees working together.
- Non-judgemental approach when working with beneficiaries.
- A willingness to adhere to all relevant organisational policies and procedures.
What's in it for you
- Support people in your local serving community using your skills, knowledge and life experience.
- Gain experience, training and skills that you can highlight on your CV and at job interviews.
- Receive support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
Requirements
Volunteers need to be a minimum of 18 years old.
Time commitment
This role would suit someone who would like to volunteer a few hours each week. SSAFA’s Serving Community Support Team are always available should you wish to discuss this further.
Support
Full training is provided for this role, with some e-learning modules online. You will be supported by SSAFA’s Serving Community Team Manager and Serving Community Support Team.
SSAFA Values
For SSAFA, our values of commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them.
After making an application
Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

