Volunteer advocate volunteer volunteer roles
Start your board journey with Citizens Advice LeicesterShire
We are looking for a Board Associate to join our team. This is a unique, developmental role designed to give you firsthand experience of how a charity board operates while you build the skills and confidence to become a Trustee in the future.
Who We are:
Citizens Advice LeicesterShire is an independent and local non-profit organisation. Our purpose is “Sharing knowledge to transform lives”. By listening to the needs of our communities and clients, we act to provide accessible, high-quality information, advice and education to anyone who needs it. We empower individuals with the tools and support they need to build resilience and thrive. By working in partnership with national and local organisations, we’re able to advocate for a fairer society, amplifying the voices of those often unheard. We demonstrate and uphold our values: we care, we help, we excel and we challenge to achieve positive outcomes for the people we help. Last year we supported over 31,000 people across Leicester and Leicestershire, securing them £14 million in additional income.
What is a Board Associate?
Think of this as a “governance apprenticeship”. You won’t carry the legal liability of a Trustee just yet, but you will be right at the heart of the action.
You will work closely with our CEO, Chair and Trustees to support the smooth running of the board. Your role will involve:
- Supporting board effectiveness: Helping to arrange meetings, prepare agendas and keep accurate records of our decisions.
- Learning by doing: Observing board discussions, participating in strategic projects and understanding how we make decisions that affect thousands of people.
- Governance support: Helping ensure we meet our legal requirements and monitoring the implementation of board actions.
What we offer you
We don’t expect you to be an expert from day one. This role is about your growth. You will receive:
- Mentoring: Direct support from experienced board members.
- Board-level exposure: A rare opportunity to see inside the strategic engine room of a major local charity.
- Skill development: Build your experience in leadership, strategy, and governance—a huge asset for your CV.
- Training: We’ll help you learn about charity law and board procedures.
What we’re looking for
You don’t need previous board experience. We are looking for someone who is organised, eager to learn, and shares our values: We Care, We Help, We Excel, We Challenge.
You might be a great fit if you have:
- Strong organisational and planning skills.
- An interest in how charities or businesses are run.
- The ability to exercise good judgment and act independently.
- A commitment to equality, diversity, and inclusion.
We particularly welcome applications from disabled people, those with physical or mental health conditions, LGBT+ and non-binary people, and people from Black, Asian, and Minority Ethnic backgrounds, as we want our leadership to reflect the diverse communities we serve.
Practical details
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Role Type: Volunteer (Non-Executive).
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Time Commitment: Approximately 3.5 hours every two months for board meetings (usually evenings), plus some additional time for prep or projects. We can be flexible.
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Location: Meetings are typically face-to-face in Leicestershire.
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Expenses: All reasonable out-of-pocket expenses are reimbursed.
Closing date for applications: 1st March 2026
Planned date(s) for interviews: 23rd March 2026
To apply, please read our trustee information pack, full role description and complete the application form on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping people from Afghanistan feel welcome and supported in the UK? Do you have the language skills and cultural understanding to assist Afghan refugees as they navigate the challenges of building a new life? If you’re adaptable, resilient, and dedicated to making a difference, we’d love to hear from you!
About us
Gulab Sorkh Foundation (GSF) is an independent charity supporting Afghan nationals resettled in the UK under the ARAP scheme. We are a small but impactful organisation, dedicated to helping those who worked closely with British forces in Afghanistan and their families integrate successfully into British life.
Job description
We are looking for two volunteer interpreters—one fluent in Dari and one fluent in Pashto — to join our team at the Gulab Sorkh Foundation (GSF). You will play a key role in supporting Afghan refugees who have resettled in the UK, assisting them in accessing essential services and communicating effectively in their daily lives. This is an influential volunteer opportunity where you will make a real difference by helping Afghan refugees integrate into British society, providing crucial interpretation during interactions with service providers such as healthcare professionals, housing officers, and legal advisors.
As a Volunteer Interpreter, you will:
- Provide interpretation services (Dari or Pashto) to Afghan refugees, ensuring clear
- communication between them and various UK service providers.
- Assist refugees in understanding key information related to housing, healthcare,
- education, and other public services.
- Facilitate communication during meetings, appointments, and community events to
- support their integration journey.
- Offer support and cultural understanding to ensure refugees feel comfortable and
- respected throughout their resettlement process.
Key responsibilities:
- Interpret accurately and sensitively between Dari/Pashto and English during one-on-one
- and group interactions.
- Help beneficiaries understand and complete necessary paperwork or official forms in
- both languages.
- Collaborate with case managers and external partners to ensure the refugees’ needs are
- effectively communicated.
- Be aware of and sensitive to the needs of individuals who may have experienced trauma
- and displacement.
- Follow data protection laws and policies
Essential skills:
- Fluency (written and verbal) in Dari and/or Pashto and in English.
- A high level of cultural sensitivity and empathy towards Afghan refugees.
- Strong communication skills, with the ability to translate complex information clearly
- and accurately.
- Ability to remain neutral and impartial in all interactions.
- Commitment to safeguarding vulnerable individuals and confidentiality.
Desirable skills:
- Level 3 in Interpretation.
- Previous experience working with refugees or vulnerable communities.
- Knowledge of UK systems such as healthcare, housing, and immigration.
- Understanding of the Afghan Relocations and Assistance Policy (ARAP) scheme.
- Ability to work independently and as part of a team.
Please note:
This is an unpaid voluntary position, offering flexibility to fit around your other commitments.
This is a completely remote role, and as such you will need to ensure that you have access to a confidential, quite space during your working hours.
To apply please upload your CV and covering letter (max. 2 A4 pages each)
In your application, please explain how you meet every point on the essential criteria with examples. If you meet any of the desired criteria, please do the same for these. We actively encourage applications from individuals with lived experiences of migration or refugee resettlement.
Please get in touch with us if you have any queries.
We look forward to hearing from you
TRUSTEES @ REMIX
Shape the vision. Back the movement. Help young Londoners rise.
REMIX is a youth charity with energy. We’re bold. We’re positive. We’re community-first. We back young Londoners with confidence, skills, networks, and opportunities to rise — on their terms, in their voice, with their power.
Now we’re looking for Trustees who bring heart, hype, and purpose to our leadership team.
We want Trustees who are:
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Positive role models with real warmth and authenticity
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Motivational, inspiring, and full of good vibes
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Passionate about youth voice, culture, and system change
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Ready to bring fresh ideas, lived experience, and community energy
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Committed to inclusion, representation, and building belonging
What you’ll actually do:
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Help guide REMIX’s vision, strategy, and long-term direction
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Champion youth voice and make sure young people lead the vibe
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Support decisions that strengthen our programmes, culture, and impact
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Bring your insight, creativity, and lived experience to the table
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Protect the mission, the values, and the energy that makes REMIX special
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Help build a charity that feels youthful, bold, and community-powered
This isn’t a dusty boardroom role. This is movement leadership.
Why this role matters:
Trustees shape the future. They open doors. They fix systems, not young people. They help build spaces where young Londoners feel seen, valued, and unstoppable.
Your leadership becomes part of the story young people rise from.
Who this is perfect for:
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People who believe in young people’s brilliance
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People who want to help build a youth movement, not just a charity
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People who care about justice, opportunity, and community
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People who want to leave a legacy of empowerment and belonging
If you’re ready to lead with heart, hype, and vision — REMIX wants you.
Let’s build something powerful together.
To remix young peoples lives across London, boosting their social mobility.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practices? Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Clinical Lead, Cultural & Emotional Therapy Liaison to join our founding volunteer team. This critical role ensures that all clinical and therapeutic support offered to members is safe, effective, culturally responsive, and aligned with the CIC’s survivor-led, values-driven mission.
As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams to ensure services are trauma-informed, culturally competent, and responsive to the needs of survivors, young people, and marginalised communities. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
- Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
- Proven ability to deliver or advise on culturally competent practice with diverse cultural, ethnic, faith-based, and marginalised communities
- Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
- Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
- Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
- Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
- Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
- Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
- Experience working with survivors of abuse, trauma, exploitation, or systemic harm, and/or within grassroots, community-focused, or voluntary sector organisations
- High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care
Desirable / Can Be Developed
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Role assumes senior-level competence; scope may evolve with organisational growth
Qualifications
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Current professional qualification and registration with a recognised regulatory body (as listed above)
Main Responsibilities/ Key Duties
- Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
- Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
- Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex cultural considerations, trauma impacts, emotional safety, and effective engagement strategies, particularly for members from marginalised or under-served communities.
- Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
- Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
- Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
- As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.
What This Role Offers You:
- Leadership experience in shaping culturally-informed clinical and therapeutic services.
- Opportunity to influence the wellbeing and recovery of survivors and vulnerable community members.
- Personal and professional growth through working in a values-led, trauma-informed, and survivor-centred environment.
- The satisfaction of building safe, effective, and transformative support systems that align with community needs.
What This Role Is Not For:
- Individuals seeking traditional, hierarchical clinical roles without collaborative or community-facing responsibilities.
- Those unwilling to work within a survivor-centred, anti-capitalist, and culturally responsive framework.
- People expecting rigid structures or hands-off supervision—this role requires active leadership, decision-making, and engagement.
If you are ready to guide, shape, and oversee culturally-informed therapeutic support while making a tangible social impact, we want to hear from you. Apply now and become a key leader in building safe, transformative systems for survivors and communities.
A Final Word
Care is always about people, never just processes.
Trust grows through compassion, professionalism, and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect, cultural awareness, and emotional safety are what sustain meaningful therapeutic relationships.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role?
Our Trustees play a critical role in the organisation, helping set the strategy and review progress in relation to it, providing support, challenge and expertise to the Chief Executive and Directors.
A Trustee plays an essential role in seeking to maximise VoiceAbility’s positive impact as well as to stretch and hold to account the Chief Executive.
The role also has ultimate responsibility for the compliance with legal and regulatory requirements, as well as ensuring that the organisation acts in line with its charitable objectives and is financially stable. Trustees work as a team, applying good judgement and taking collective responsibility.
About you
We are looking for a Trustee with sound independent judgement, strategic vision and the ability to think creatively. You will embody the organisations values and act in the best interests of the charity at all times.
You will be engaged and motivated by the work of VoiceAbility and be able to build strong relationships and have experience of working as a non-Executive director or Trustee; however, lived experience is equally important.
We are seeking to recruit Trustees who bring Expertise in Finance, Safeguarding, Human Resources, Commercial and Operational Delivery.
Time commitment
Approximately one day per month. Please note that this time commitment will be spread across multiple days and is likely to be cyclical.
There are four board meetings per annum. Board meetings tend to be online, but face-to-face, or hybrid meetings may take place from time to time. There would also be a commitment of two to four committee meetings per annum, a board strategy or development day and site visits. Each trustee will also belong to at least one committee.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
Please follow the link to our latest vacancy page
Important Dates:
Closing date for applications:
28 February 2026
Interviews to be held: ongoing
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Winchester District is a dynamic, values-led, and award-winning local charity which is passionate about creating a fairer society for all.
We do this by helping people to resolve a wide range of problems they’re facing, so that everyone can achieve a good quality of life.Every year, we provide free, confidential and impartial advice on issues such as debt, housing, benefits and employment advice to people across the Winchester district, many of whom are in desperate or challenging situations and have nowhere else to turn. We may also suggest to our clients' other agencies that may be helpful to them, depending on their individual circumstances.
Our greatest asset is our dedicated team of staff, volunteers and trustees, who also advocate for lasting policy change both locally and nationally. To help us in our work, we are seeking an additional 3-4 trustees to complete our board and help us lead the charity over our next phase of strategic development.
The role
We want our board to have a diverse range of experiences and backgrounds and are looking for strategic thinkers with a commitment to good governance and a willingness to work collaboratively and challenge constructively. Previous experience of Citizens Advice, or of being a Trustee (or equivalent), would be advantageous, but the commitment and enthusiasm to help us shape the work and strategic direction of our forward-thinking charity is essential.
We would be particularly interested to hear from people with experience in HR (especially those with current CIPD membership), Charitable Trust and Foundation fundraising, and change management.
We are committed to being an inclusive workplace and we value diversity - we welcome and encourage applications from all walks of life, whatever your background or situation.
This is an exciting opportunity to be able to influence the direction of our charity, making a real difference. You will work alongside passionate and skilled colleagues and use your experience to create positive change for thousands of people in the Winchester district every year.
We look forward to hearing from you!
To help people overcome their problems and uphold their rights through advice, support and campaigning, ultimately creating a fairer society for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
West London Welcome (WLW) is a community centre and registered charity run for and with refugees, migrants and people seeking asylum, working together with local people to provide a safe, positive experience of community to reduce isolation, build inclusion and confidence, and challenge injustice.
Each week at WLW brings unique joys and challenges. We support hundreds of people from 70 different countries with a range of immigration statuses, providing English classes, advice, casework, hot food, a foodbank, clothing, childcare for those in classes, and social and creative activities. We take a holistic approach to support the needs of our members, from the practical and social to the emotional and playful.
We’re looking for someone with lived experience of seeking refuge or migration to join our Board of Trustees.
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Our ongoing work with people with lived experience of seeking refuge and migration
At WLW we are striving to ensure our staff, volunteers and Board of Trustees are reflective of the communities we work with.
Our staff team includes five people with lived experience of refuge or migration, all of whom work in a wide variety of ways on a weekly basis with the refugees, migrants and asylum-seeking people who come to our centre. Our Board of Trustees includes one person who we supported through the asylum system, and five of our nine Trustees have lived experience of refuge or migration.
Amongst our 100+ volunteers, many are our beneficiaries whom we also support, who work collaboratively with us to run our centre. A fifth of our volunteers have lived experience of refuge or migration. From cooking and organising our foodbank to running our creative activities and translating for our advice team, this collaborative work ensures our community members have a stake in the way we practically run our organisation day-to-day and have a sense of ownership over the space.
We are now looking to recruit a new Trustee with lived experience of seeking refuge or migration.
The Role
We are looking to recruit a trustee with some or all of the following skills and/or experience:
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Lived experience of the challenges of seeking refuge or migrating to the UK from another country. We welcome applicants who have either moved to the UK recently, or decades ago.
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Refugee/migrant sector experience – experience of volunteering or working within the refugee and migrant NGO sector in the UK or another country. This could include either volunteering or working directly for an NGO, or in another related capacity such as with a campaign.
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Somebody who is passionate about the work of West London Welcome and supporting people in our community.
It is not necessary for applicants to have previous experience of being a Trustee.
Trustee roles are unpaid voluntary positions, but we offer travel and other relevant expenses.
Trustee Duties
The general duties of a trustee are to:
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Ensure that WLW complies with its governing document (its constitution), charity law and any other relevant legislation or regulations.
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Ensure that WLW pursues its objects as defined in its governing document.
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Ensure WLW applies its resources exclusively in pursuance of its objects, i.e. it must not spend money on activities which are not included in the objects, however worthwhile they appear to be.
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Contribute actively to the Board’s role in giving firm strategic direction to WLW, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets.
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Safeguard the good name and values of WLW.
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Ensure the financial stability of WLW.
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Protect and manage the property of WLW and to ensure that proper investment of WLW’s funds.
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Support WLW’s Directors and monitor their performance.
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In addition to the above general duties, a trustee should use any specific skills, knowledge or experience they have to help the Board reach sound decisions. This may involve leading discussions, focusing on key issues, providing advice and guidance on new initiatives, evaluation or other issues in which the trustee has special expertise.
Minimum Time Commitment
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The Board generally holds meetings at least four times per year. These normally take place in the early evening and last approximately two hours. There may also be additional occasional trainings.
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Trustees should also support WLW at informal fundraising and other events as part of their ambassadorial role as well as making make regular visits to the WLW centre.
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This is a voluntary position, but trustees can claim out of pocket expenses such as those incurred in travelling to meetings.
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Occasionally quick decisions on urgent matters need to be made. Trustees should be available via WhatsApp as well as at regular board meetings to provide needed input/advice.
Person Specification
Each trustee must have:
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A commitment to the mission of WLW;
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A willingness to devote the necessary time and effort;
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Integrity;
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Strategic vision;
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Good, independent judgement;
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An ability to think creatively;
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A willingness to speak their mind;
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An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship;
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An ability to work effectively as a member of a team and to take decisions for the good of WLW;
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A satisfactory DBS disclosure;
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Satisfactory references.
Interested applicants should review the duties and person specification detailed here, and apply via CharityJob by 11.30pm on Monday 9 February 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Membership Director is responsible for building, growing, and protecting the heart of the CIC:
our membership community. Membership is not a mailing list. It is a collective of people choosing to belong, contribute, and build together.
This role shapes:
- How people enter the organisation
- How they stay connected
- How they feel valued, informed, and aligned
- How community becomes sustainability
Experience Qualification and Requirements
Essential
- Ability to commit grassroots full-time effort during the build phase (rest follows completion, not the clock)
- Comfort working unpaid while foundational systems and culture are established
- Deep alignment with community-led, anti-capitalist values and collective ownership
- High levels of consistency, focus, and self-direction in ambiguous, early-stage environments
- Clear understanding that meaningful change requires discipline, structure, and follow-through, not aesthetics or hype
- Commitment to always working through organisational values: Each One Teach One, Love As Law, Knowledge of Self
- Prior experience in one or more of the following: community building or stewardship, membership programmes or participation models , customer, supporter, or community experience roles, systems thinking and organisational design, digital platforms, CRMs, or data-informed engagement, purpose-driven, grassroots, or movement-led organisations
- Ability to balance strategic thinking with practical implementation
- Strong relational skills, including listening, facilitation, and respectful boundary-setting
- Comfort holding complexity, conflict, and accountability with care
- Willingness to be both architect and steward of culture
- Integrity, clarity, and long-term commitment
Desirable
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(Intentionally left open for growth as the role evolves in an early-stage organisation)
Qualifications
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Formal qualifications not required
Main Responsibilities/ Key Duties
Membership Strategy & Structure
- Design and implement the CIC’s founding membership model, defining clear entry points, engagement pathways, and retention approaches rooted in participation rather than extraction.
- Shape intentional progression routes that support members to move from supporter → contributor → leader, ensuring growth in responsibility, agency, and influence over time.
- Align membership pathways with donor journeys, ambassador programmes, and volunteering routes, ensuring coherence across engagement, fundraising, and advocacy without conflating value with money.
Community Building
- Create a membership culture where people consistently feel seen, informed, included, and valued, regardless of role, status, or capacity.
- Establish sustainable rhythms of communication, updates, shared learning, and reflection that foster belonging, trust, and transparency.
- Enable decentralised participation by supporting member-led initiatives, peer leadership, and collective decision-making rather than top-down control.
- Act as a steward of healthy community dynamics, encouraging dialogue, accountability, and mutual care.
Systems & Data
- Oversee the setup and ongoing use of membership systems (e.g. CiviCRM or equivalent), ensuring they serve people rather than manage them.
- Track and interpret membership growth, engagement, and retention, using insight to strengthen participation and address disengagement early.
- Work collaboratively with Digital, Finance, and Social teams to maintain clean, accurate data and ensure ethical, transparent, and values-aligned data use.
Values & Culture
- Protect the integrity of the membership community by upholding CIC values in all structures, communications, and decisions.
- Identify and address misalignment early, clearly, and respectfully, prioritising restoration and learning over exclusion.
- Co-create and uphold community standards rooted in care, accountability, and shared responsibility—not surveillance or control.
Founding Responsibility
- Help design the future paid Membership Department, including roles, systems, and workflows that reflect collectivism and sustainability.
- Contribute to long-term organisational planning, ensuring membership is a pillar of resilience and shared ownership.
- Act as a culture carrier, modelling commitment, discipline, and collective leadership throughout the build phase.
This Role Is NOT for You If
- You want quick money
- You need external validation to stay motivated
- You prefer rigid hierarchies
- You are uncomfortable with responsibility
- You are only here for a title
What You Gain
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A founding leadership role in a growing CIC
The chance to help design:
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Future paid roles
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Income structures
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Working culture
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Deep personal transformation through meaningful work
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Real contribution to social and cultural change
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Collective success, not individual competition
As the CIC scales, this role is expected to evolve into a paid senior leadership position, shaped by those who built it.
A Final Word
We are not offering security.
We are offering possibility.
We are not promising ease.
We are building truth, structure, and collective power.
If you know the old world is ending —
and you want to help build what comes next —
This role is for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Is Where Trust Is Built—or Lost
At Tell My Truth and Shame the Devil C.I.C., social media is not a marketing channel. It is often the first place someone tells the truth. The first place a survivor speaks. The first place a young person asks for help, direction, or hope. The Social Media Engagement Officer is the human presence behind our platforms — responding, guiding, holding boundaries, and directing people safely into the right parts of our ecosystem. This is not a growth-hacking role. This is a trust, discernment, and care role.
Purpose of the Role
The Social Media Engagement Officer ensures that every interaction on our digital platforms is:
- Human, not automated
- Trauma-aware, not reactive
- Boundaried, not extractive
- Purpose-led, not performative
You are the bridge between content and community — between attention and action.
Experience Qualification and Requirements
Essential experience
- Experience in community engagement, online community management, moderation, or customer support where tone, safety, and trust matter.
- Experience communicating in sensitive contexts (e.g., advocacy, youth work, frontline/community roles, safeguarding-adjacent environments).
- Experience handling challenging messages, conflict, harassment, or emotionally charged content with professionalism and calm judgement.
Essential skills & qualities
- Strong written communication skills, including the ability to respond clearly, respectfully, and consistently in public and private channels.
- Emotional regulation and resilience when exposed to distressing content, survivor stories, or hostile interactions.
- Reliability, discretion, and strong boundaries, including comfort following protocols and escalating without delay.
- Ability to apply trauma-informed language and maintain C.I.C tone-of-voice without offering counselling or personal advice.
- Ability to triage and route people appropriately (donations, volunteering, VFAP, podcast submissions, resources) using approved pathways.
- Attention to detail for logging patterns, risks, and recurring needs, and sharing structured feedback with the team.
Desirable
- Experience engaging across multiple platforms (TikTok, Instagram, X, YouTube, LinkedIn) and adapting tone to platform norms.
- Familiarity with safeguarding principles, escalation workflows, and online safety practices.
Training & support provided
- Safeguarding protocols and escalation pathways.
- Platform-specific engagement standards and tone-of-voice guidance.
- Escalation and reporting systems, including how to log risks and recurring themes.
Main Responsibilities/ Key Duties
- Monitor comments, replies, and DMs across C.I.C platforms to maintain a safe, respectful, and survivor-centred community environment.
- Respond consistently in alignment with C.I.C values and tone, using trauma-informed language and maintaining clear safeguarding boundaries at all times.
- Direct individuals to the correct pathways and resources, including donation routes, volunteer onboarding, VFAP (Violence-Free Action Pathway), podcast submissions, and approved support information.
- Identify and flag safeguarding concerns immediately to the appropriate role, ensuring that potential risk is not held in engagement channels.
- Escalate high-risk messages using agreed protocols, prioritising urgent or concerning disclosures, threats, harassment, or boundary breaches.
- Help maintain comment spaces that are respectful and free from harassment, minimisation, victim-blaming, grooming behaviour, or abusive language, taking action in line with moderation guidance.
- Support healthy engagement by encouraging constructive dialogue, de-escalating where appropriate, and reinforcing community standards without argument or defensiveness.
- Log patterns, risks, and recurring community needs (e.g., common questions, frequent triggers, misinformation themes, safeguarding hotspots) and feed insights back to the team.
- Work closely with Community Moderation & Safety, Safeguarding, and Campaign/Content teams to ensure joined-up responses and consistent public-facing messaging.
- Maintain confidentiality, discretion, and professional boundaries; you do not counsel, diagnose, or provide emotional support — you route safely and responsibly.
This role is not suitable if you:
- Want to debate or argue online
- Struggle with emotional boundaries
- Seek influencer-style engagement
- Want creative control over content
- Are unable to follow safeguarding procedures strictly
This is not about visibility — it is about responsibility.
Important to Be Clear
- This is a volunteer role during the build phase
- It carries real responsibility and trust
- Emotional maturity is essential
- Paid roles will emerge as the organisation becomes financially sustainable
Next Steps
Shortlisted applicants will be invited to:
- A values-led conversation
- A short scenario-based engagement discussion
If you believe that how we respond matters as much as what we post, and that care is an operational function, not a feeling, this role is for you.
A Final Word
Social media is about people, not platforms.
If you know that:
- Trust is built through presence, care, and consistency
- Boundaries are a form of protection, not distance
- Privacy and consent are safeguarding responsibilities
- How we respond matters as much as what we post
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Friends carefully recruit, train, and match volunteers with families in Central-West London. Our volunteer befrienders offer practical and emotional support based on each family's unique needs and potential. We offer two volunteer opportunities - Big Buddies and Parent Buddies.
Volunteers will aim to help parents to discover their strengths, build confidence, and resolve difficulties. Volunteers meet with their match weekly for a period of up to 12 months.
Activities might include:
- Supporting a parent to take their children on days out.
- Helping to strengthen family relationships.
- Providing a listening ear.
- Helping parents to build confidence in themselves.
Essential Criteria:
- You must be able to commit to the Parent Buddy programme for a minimum of 6 months.
- 18+
- Must have lived in the UK for the last 2 years
What we provide in return:
- Full induction training and ongoing training
- DBS check
- Weekly supervision and support
- The chance to learn new skills
- References provided after 6 months' commitment
- Reimbursement of travel and session expenses
We are an equal opportunities charity and value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.
In the first instance, please register your interest in becoming a volunteer with us - you can do that by contacting us here to receive the application form.
Once we've reviewed your application, a member of our team will be in touch with next steps.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An Independent Visitor is a positive adult role model who provides support and friendship to a young person in care. You will enjoy fun activities together which will give the young person unforgettable memories and experiences. Your consistent friendship will help the young person raise their aspirations, learn new skills, build self-esteem, confidence, and resilience.
We are looking for fun, reliable, and enthusiastic volunteers from all different cultures, backgrounds, and experiences. You do not need any formal qualifications to become a volunteer, but it is helpful if you have some knowledge and practical experience of involvement with children and young people.
Children and young people who are looked after need an adult who has time to spend with them, take them on activities and be someone they can talk to and trust. You can fit your visits in around your own time and work commitments. We only ask that you can commit to a few hours once per month for a minimum of 2 years.
We urgently require volunteers as an Independent Visitor for children and young people in care. As a volunteer you will:
- Have fun, take young people on outings and maybe share a hobby, sport or interest.
- Offer support and a listening ear and be a positive influence in a young person's life and help build self-esteem and confidence.
You do not need any special qualifications
We are looking for reliable and dependable people from all walks of life
We will provide training and on going support.
Job Type: Volunteer
Pay: £30.00 expenses limit per visit
Schedule:
- Weekdays in school holidays
- Weekend availability needed
Age: 18 years and over?
As part of the recruitment process you will need to complete an application form, interview, enhanced DBS check, references and digital risk assessment.
We offer a full support package including induction training, online mandatory training and one to one support by your IV Coordinator throughout your volunteer journey.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for team members who can commit for a minimum of 10 weeks, with adaptable profiles and who have the enthusiasm and energy we need to provide support in various areas across the organisation.
In this generalist role, you will find yourself responsible for a variety of tasks, helping to ensure that both our programme activities and day-to-day operations run smoothly. Second Tree works in a transparent way, in a challenging and changeable situation in the field; therefore, an ability to learn quickly and be open to feedback is vital.
Your role would include:
The possible tasks included below are not exhaustive or rigidly defined; an exact role profile is dependent on the skill set of individual applicants. An average day might see you talking to students in a camp to tell them about a new class, or supporting the writing of a grant proposal. Tasks could loosely fall within 4 key areas:
Programmes
-
Supporting programme coordinators in maintaining the day to day running of their activities with the Youth or Adult Education Programmes
-
Supporting our children’s teachers or workshop facilitators in the planning or delivery of classes or excursions outside of camps
-
Communicating key messages about our programmes to our students in camps
Admin, Finance & Logistics
-
Supporting our management team in liaising with external partners
-
Maintaining organisation-wide financial processes
-
Coordinating the arrival and housing of incoming team members
Grants & Partnerships
-
Supporting in the identification of relevant grants
-
Supporting in grant writing activities
Communications & Fundraising
-
Contributing to the written/visual content of Second Tree’s social media output
-
Developing social media strategies to expand our reach and impact
-
Producing regular reports on performance
-
Maintaining our website
-
Supporting the planning and implementation of Second Tree’s fundraising initiatives, such as campaigns
-
Organising and maintaining regular communications with Second Tree’s donors (newsletters, thank you letters)
You should be able to:
-
Be accountable and efficient, making sure that tasks that you take up are completed on the agreed timeframe
-
Be honest and transparent, being able to give and receive feedback in the most straightforward way possible
-
Care for people; the interests of the people we work with should always be your first concern
-
Instil the values above in the people that work with you
-
Have keen problem-solving abilities, and a good understanding of what questions to ask, and when
-
Communicate in English, both written and orally
-
Learn quickly, managing a wide-ranging and intense workload
What do we offer?
-
A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.
-
Accommodation in a shared house
-
Transportation to/from work
-
After completion of a three-month trial, if you commit long-term, a small monthly expenses refund
In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.
Looking for an internship?
If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.
NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.
We challenge the biases that make us see refugees as “the other”. We change the way society perceives refugees, and refugees perceive society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Friends carefully recruits, trains, and matches volunteers with families in Central-West London. Our befriending volunteers offer long-term practical and emotional support based on each family's unique needs and potential. We offer two befriending volunteer opportunities with us-, Big Buddies and Parent Buddies.
Our Big Buddies support young people, aged 10-18, for a few hours each week over a period of up to 12 months. With encouragement and support, volunteers will aim to help young people to discover their strengths and build confidence.
Support may look like:
- Helping to strengthen family relationships.
- Providing a listening ear
- Taking young person to the cinema, museums, libraries - broadening their horizons!
Essential Criteria:
- Can commit to the Big Buddies programme for a minimum of 6 months
- 18+
- Must have lived in the UK for the last 2 years
What we provide in return:
- Full induction training and ongoing training
- Full DBS check
- Support and supervision
- The chance to learn new skills
- References provided after 6 months' commitment
- Reimbursement of travel and session expenses
We are an equal opportunities charity and we value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and would like to encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.
In the first instance, please register your interest in becoming a volunteer with us by contacting us here for an online application form.
Once we've reviewed your application, a member of our team will be in touch with next steps.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: UK - Wide (meetings mainly in person, some virtual)
Contract Type: Volunteer
Term: 3 years (with potential renewal)
Campaign Closes:19th February 2026
Interviews: W/C 9th March & 16th March 2026 – Trustee/SLT interviews
W/C 16th March or 23th March 2026 – STARboard interviews
31st March 2026 (approximately) – Recommendation expected
6th May 2026 – Final Board approval
Join Our Board as a Trustee – Make-A-Wish UK
At Make‑A‑Wish UK, we create joy, hope and life‑changing moments for children facing critical illness. We are seeking an inspiring Chair of the Board to provide strategic leadership, champion our mission and ensure strong governance as we work towards our vision: a wish for every eligible child.
Why join us?
- Shape the strategic direction of a national charity transforming the lives of children with critical illness.
- Lead a purpose‑driven, inclusive board, ensuring diverse voices including young people influence decision‑making.
- Use your experience where it matters most, providing governance, stewardship and support to an ambitious executive team.
- Be part of a deeply rewarding mission, helping ensure every eligible child can experience the power of a wish.
If you are ready to make a lasting impact and lead with purpose, we would love to hear from you.
For the full recruitment pack, and to apply for this role, please visit our website.
Requirments
Essential Criteria
- Leadership Experience: Demonstrable experience of chairing boards, committees, or senior leadership teams, ideally within the charity or non-profit sector.
- Governance Knowledge: Strong understanding of charity governance, legal responsibilities of Trustees, and regulatory environment in the UK.
- Strategic Thinking: Proven ability to drive organisational strategies and build commitment to a collective vision.
- Communication Skills: Excellent interpersonal and communication skills, with the ability to facilitate balanced discussions and consensus.
- Commitment to Diversity: Commitment to equality, diversity, and inclusion in all aspects of the charity’s work.
- Passion for Mission: a deep commitment to Make-A-Wish UK’s vision, values and behaviours.
- Integrity: Highest standards of integrity, probity, and professionalism
Desirable Criteria:
- Experience of leading transformational change to significantly increase reach and scale in operations
- Strong personal networks that can benefit the charity
- Understanding of the challenges facing children with critical illnesses and their families
Personal Attributes
- A child focused approach always
- A consultative, inclusive, and collaborative style of leadership with the ability to listen and engage effectively
- Strong inter-personal and relationship building abilities, including empathy and sensitivity, especially when interacting with wish families and children
- Sound judgement and decision-making ability.
- Ability to commit time to the role, including travel and attending events out of office hours
Eligibility
The successful candidate must be eligible to act as a Trustee under UK charity law and willing to undertake an Enhanced DBS (Disclosure and Barring Service) check.
Responsibilities:
- Leadership and Governance: Provide strategic leadership to the Board, ensuring effective governance practices and compliance with statutory responsibilities.
- Board Meetings: Chair Board meetings, ensuring clear agendas, productive discussions, and timely decision-making.
- Strategic Direction: Work collaboratively with the Chief Executive and Trustees to set and review the charity’s strategic objectives and performance.
- Support and Supervision: Provide guidance and support to the Chief Executive, undertaking annual appraisals and ensuring their continued development as an effective leader.
- Board Development: Lead on Trustee recruitment, induction, and ongoing development, reviewing board effectiveness and taking actions for continuous improvement
- Promoting equality, diversity and inclusion in all the charity’s activities and ensuring that diverse voices, including those of young people and lived experience, are heard by the Board.
- Risk and Compliance: Oversee the charity’s risk management, ensuring that policies and procedures are robust and regularly reviewed.
- Financial Oversight: Ensure the Board fulfils its duties regarding financial stewardship, budgeting, and monitoring performance against objectives
- Advocacy: Champion the charity’s values and mission, advocating for Make-A-Wish UK within the sector and the wider community. Represent Make-A-Wish UK externally, fostering relationships with stakeholders, donors, and partners.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoying talking with people and helping them based on your life experiences?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
What is knus?
knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.
What does knus mean? 'hug' in Danish.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 2+ hours per week is required. We are flexible and like to work around you.
Do you like to learn?
We provide training for all volunteers that join us. Our peer support training is accredited. 20-25 hours of volunteering training is required and is self led online.
If you’re interested head over to our website and we can have a chat or apply here.
Please note - all successful volunteers are required to donate the cost price of £22.60 for an Enhanced DBS check. If you've got a current Enhanced DBS on the update service, this cost will not apply.
You must be a UK resident to apply for this role.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.




