Volunteer and community engagement manager jobs

Our expert care staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Hertsmere. Designed by families, for families, our hospice building - The Ark - provides a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. 

Shortlisted in three categories for the prestigious 2023 Third Sector Awards, including Charity Chief Executive of the Year and Fundraising Campaign of the Year, the charity has seen sustained growth over the past three years. We are looking for high quality professionals to be a part of our ongoing success.

JOB DESCRIPTION 

We are hiring two Community Engagement Officers to join our ambitious team. Reporting to the Community

Engagement Manager, these two roles will work closely together to support the growth of our Community Giving Program from £310,000 to £650,000 over the next three years.

The Community Engagement Officer will be be responsible for implementing, and supporting the development of, our donor acqusition and retention strategies for key organisations across our catchment area; identifying new opportunities for growth, and analysing the effectiveness of fundraising initiatives to ensure targets are achieved. The post holder will excel at providing exceptional stewardship and using data insight to guide decision-making.

ABOUT YOU

We are seeking a professional fundraiser with demonstrable experience in community fundraising or corporate partnerships. Experience managing a portfolio of community groups or in securing successful long-term partnerships is essential. 

You will be a friendly, empathetic and confident public speaker who enjoys networking with a variety of internal and external stakeholders – able to instantly connect with others and communicate effectively about our work. 

You will hold a full UK driving license and be willing to travel across our catchment area to meet supporters.

Occasionally undertaking weekend, early morning, and evening work – time off in lieu will be given.

Kindly see the attached job description for more information about this opportunity. We encourage early applications, as we reserve the right to close this role early if we receive sufficient applications. 

Please note an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support and supervision,  reflect our commitment to safeguarding the families we support.

Applications will be reviewed as they are received, and we reserve the right to close this role early. We therefore encourage you to apply as soon as possible.

Noah's Ark Commitment to Diversity, Equity and Inclusion

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Our diversity council is working hard to construct positive changes within our organisation. We are a disability-confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

Coproduction and Volunteer Co-ordinator

Service: Neurodiversity Sheffield 

Location: Sheffield with flexibility to work from home

Hours: 30 hours per week (4 days, part-time) 

Salary: £28,598 - £31,384 FTE per annum (£23,187.57 - £25,446.49 per annum for part-time, 30 hours per week)

Contract type:  Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the 

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

Are you a self-motivated team player with a can-do attitude, who is solution focused and passionate about making a difference? If so, we want to hear from you.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

Family Action are delighted to offer this opportunity within the Neurodiversity Sheffield.

This is an exciting time to join Family Action to help shape services via a newly created role. The post seeks to find innovative ways of supporting parents/carers and professionals faced with the day-to-day challenges of supporting children and young people with neurodiversity in Sheffield.

Your impact

This is an opportunity for the right person to make a real difference in the lives of children and young people and their families. The details of the role will be shaped by the post holder in collaboration with parents/carers and other stakeholders and will vary according to the needs of the local area.

Your responsibilities will include:  

• Working directly with parents/carers to help shape service - coproduction
• Leading on the recruitment and training of parent/carer volunteers
• Leading the organisation of drop-in sessions for early support
• Leading on marketing and communication through webpage development, marketing materials and social media, ensuring information is coproduced and meets the needs of families/professionals in Sheffield.

Your skills

You will hold a recognised professional qualification (degree or NVQ 4) in social work or social care, health or education. We are particularly interested to hear from applicants who have lived experience of SEND and/or experience of working with families with SEND in an educational environment, local authority, voluntary organisation.

An ability to work collaboratively with families in an inclusive way is essential to this post.

This is an opportunity for the right person to make a real difference by providing the families of Sheffield with advice, support and information to help them to achieve positive outcomes. 

What will we offer you?

You will join a positive team, passionate about delivering high quality innovative services with a strong commitment to continuous learning and development. You will be supported to develop your knowledge and skills with the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. You will be offered regular individual supervision and trauma informed group consultation together with your team. Family Action offers a generous pension scheme and leave entitlements.

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment.

We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. 

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills, then we look forward to hearing from you.

Main Requirements (for details check the job description and person specification):

• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced DBS 

Benefits: 

• an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays pro rata.
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Apply directly via our Careers Hub. Click the “Apply Now” link on the advert and fill out our digital application form

• Closing Date: Friday 18th July 2025 at 5.00pm

Interviews are scheduled to take place on Thursday 31st July 2025 

As a disability aware service, we are fully committed to making reasonable adjustments to support the interview process.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

POST DETAILS

Post Title: Programme Manager

Location: Belfast/Sligo

Salary: £36,000/€41,400

Hours: Full-time, 36 Hours per week

JOB SUMMARY:

The Programme Manager is a key role in the Rio Ferdinand Foundation’s isle of Ireland team. This post is responsible for managing our SEUPB funded PEACE Academy programme supporting young people in Belfast and Sligo.

The aim of this new three-year programme, is to deliver and evidence a PEACE Academy pathway of engagement, learning, social action and employability that will inspire young people from communities in Northern Ireland and Ireland to create shared experiences and build a long-term response to sectarianism, racism and hate on a cross community and cross border basis.

KEY DUTIES/RESPONSIBILITIES:

This role will:

§  Establish and develop our new PEACE Academy Programme in partnership with Glentoran FC and Sligo Rovers FC together with a network of grass-root partners, as well as community policing and other strategic stakeholders.

§  Line manage a new programme staff team including 2x Regional Coordinators, a part time Training Lead, part time Monitoring Officer, a part time Admin Officer and a part time Finance Officer as well as sessional staff.

§  Lead and manage a three-year cross border and cross community youth and community development programme engaging Catholic / Nationalist / Republican (CNR), Protestant/ Unionist/ Loyalist (PUL), and newcomer communities.

§  Oversee the development of sessions which utilise youth culture as a platform for personal development, working with your staff team to design, deliver and manage engaging sessions and opportunities utilising music and the creative arts, sport, and digital media.

§  Develop, and oversee the delivery of our youth development pathway across both regions, including twice weekly sessions, workshops, seminars and accredited training pathways, mentoring, cross-border events and initiatives, careers events and pathways with a range of commercial partners, and strategic stakeholder engagement.

§  Quality assure the delivery of sessions and outputs linked to the personal development of young people. 

§  Encourage and support the involvement of volunteers from the local community.

§  Develop positive relationships with key strategic partners involved in the project and ensure links are made and information shared with appropriate agencies.

§  Work closely with our CEO and Director for Ireland & Northern Ireland on the strategic positioning and development of the Foundation and the legacy of the PEACE Academy programme.

§  Work with our Director of Operations to establish and implement a robust monitoring, evaluation and learning framework for the programme with key data capture tools in place from the outset.

§  Be responsible for the delivery of specified targets for the programme through producing regular action plans and work programmes, ensuring that all project planning, monitoring, and evaluation procedures are implemented and adhered to.

§  Ensure all monitoring data is captured and recorded against targets ensuring funder reports are produced and meetings attended as and when required.

§  Ensure all administrative and financial functions of the programme are conducted in accordance with funder requirements

§  Work with our Directors on the financial and wider reporting of the programme as required by our funder.

§  Work with an external monitoring agency to ensure their independent impact evaluation is completed alongside our own internal monitoring.

§  Work with our Director of Development on shaping and implementing a communications strategy for the PEACE Academy.

§  Keep up to date with local and regional trends in sports/arts for social change and work with young people.

§  Actively represent Rio Ferdinand Foundation at working groups, initiatives, and events.

§  Assist and contribute to the on-going development and strategy of the Rio Ferdinand Foundation’s work in Sligo and Belfast as well as across the island of Ireland.

§  Develop and maintain key relationships with partners from across various sectors including, statutory, private, business and third sectors.

OTHER RESPONSIBILITIES

· Work flexibly where appropriate on evening, weekends and during school holidays to ensure full and supportive delivery of the programme.

· Undertake new training to develop work related skills and knowledge

· Undertake any other related responsibilities commensurate with the evolving objectives of the post and the evolution of the Foundation, as may reasonably be requested

· Work with due regard for RFF’s core values and objectives

· Ensure the effective implementation of, and adherence to RFF’s Equal Opportunities, Safeguarding and Health and Safety policies and procedures.

PERSON SPECIFICATION:

Qualifications, Experience, Knowledge & Skills

§  Relevant academic/industry qualifications: e.g. Project Management, Youth Work, Certificate in Community Sports Work (CCSW), Arts Practitioner,  etc.

§  Ideally educated to degree standard or equivalent through experience

§  An appropriate qualification relevant to working with young people

§  Sports, Arts or Digital Media qualification (desirable)

Experience

§  Have at least five years’ experience of working with disaffected young people

§  Have at least three years’ experience of supervising and managing staff

§  A proven track record of forming productive relationships with a wide variety of organisations and individuals from diverse backgrounds and multi-agency co-ordination

§  Planning, delivering, and managing community focused, social inclusion initiatives, ideally working with local authorities, police, sports clubs and youth justice groups

§  Experience of a wide range of communication media and confident in delivering presentations, developing proposals, and writing reports for varied audiences

§  Experience of working on a multi-partner project

§  A good understanding of community engagement projects

§  Experience of campaigns, youth social action programming and event management

§  Experience of managing an SEUPB Programme or similar (desirable)

Knowledge

§  A thorough understanding of government policies and plans for community sport and creative arts, along with relevant opportunities for young people’s development

§  Understanding of the issues facing young people across the island of Ireland

§  A working knowledge and understanding of the barriers to personal development in areas of deprivation

Skills

§  Good numerical and analytical skills

§  Ability to challenge young peoples’ attitudes and beliefs to promote their social and educational needs

§  Supervision of staff, coaches, freelancers, and volunteers

§  Excellent proven negotiation skills

§  Communication skills – to young people, families, project staff, local partners and community stakeholders as well as senior management

§  Ability to work in a confident and flexible manner

§  Ability to initiate, develop and sustain effective relationships with both young people and partners

§  IT literate using MS Office (word, excel, power point, outlook)

§  Coaching skills

§  Clearly demonstrate an ability to build trusting relationships and deliver high quality activities for young people.

§  Excellent communication skills, able to use initiative and manage multiple work loads

§  Proactive, resilient, and able to work well within a close-knit team.

§  Able to identify and share best practice in the community environment

§  Self-starter, used to delivering targets on time to high standards

§  Excellent problem solving and multi-tasking skills

§  Project management skills including report writing and budgeting

§  Confident user of social media platforms - Twitter, Insta, Facebook, Youtube – (desirable)

 Role Requirements

At Rio Ferdinand Foundation, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

If as a disabled applicant (as defined under the Equality Act 2010) you would like to request that your application is considered under our Guaranteed Interview Scheme (GIS) please let us know.

Please note. Successful applicants for all roles will require an enhanced Access NI or Garda Check

Swarthmoor Hall in Ulverston is a place of international significance as the birth of the Quaker movement. It comprises a small historic visitor attraction with gardens, a café, on site holiday accommodation plus facilities for the local community. Swarthmoor Hall has lots to offer local visitors and tourists, it is a great place to work with an excellent team. We have plans to develop the attraction further, this along with increasing visitor numbers means we need two new staff. 

We’re looking for motivated and flexible staff to support us opening the Hall and gardens to more visitors, as well as promoting and supervising our self-catering holiday accommodation and café to be open year-round. 

In this role, you will bring experience of managing people, and you will have skills and abilities from working in a range of relevant work settings e.g. café/holiday accommodation/visitor attraction. You will bring lots of energy and ideas on how we can continue to increase the numbers of visitors and improve their experience.

The site is open all year round in 2025, Wednesday to Friday as well as some weekends and bank holidays, and we’re looking to extend this in 2026 and beyond as we grow and develop.

We have a generous staff package including annual cost of living salary reviews, an exceptional pension scheme, substantial holiday entitlement and health and well-being resources.

Interested? Visit our website to learn about the history of Swarthmoor Hall, what we do now, and the values of the Quakers, which are a core part of our identity. 

Come and visit us - we’re a short walk from Ulverston station with plenty of parking on site for cars or bicycles.

For details on how to apply, please visit our website.

Closing date: 8.00am on Monday 28 July 2025.

Interviews: 5 and 6 August 2025.

Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. Sex, sexual orientation, age, race, religion, belief, ethnicity, nationality, disability, marital status, or class will not be a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. Quiet Company is a Quaker organisation, and we expect all applicants and employees to uphold our values.

We are committed to safeguarding children, young people, and vulnerable adults, and all candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.

About the role

We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the South West Region of England to those in the Armed Forces Community who need it most.

With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.

This role reports to the Head of Communications with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the South West Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.

With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.

About the team

The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.

You will work closely across all directorates within SSAFA, with a focus in South West, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.

About you

You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Interviews: TBC

This new role is an exciting opportunity to support the growth of Family Fund’s community and volunteer fundraising, enabling more families raising a disabled or seriously ill child to access the help they need.

As a key member of the fundraising team, you will be instrumental in expanding our reach within communities, inspiring individuals, groups, and local businesses to get involved and raise vital funds.

The role

As our Community and Volunteering Fundraiser, you’ll take the lead on growing our community fundraising income within a defined region. Through proactive outreach, you will build relationships with supporters, volunteers, and local organisations empowering them to fundraise on our behalf.

You’ll deliver a mix of supporter recruitment, stewardship and event coordination. From championing local partnerships and speaking at community events, to helping individuals turn their ideas into successful fundraisers, you will be the local contact for Family Fund in your region.

Working closely with our fundraising and marketing teams, you’ll adapt and promote campaigns that resonate locally, driving participation and long-term engagement. A natural relationship builder, you’ll also support and grow our network of volunteers to maximise regional impact.

About you  

You’ll be passionate about making a difference, with experience in community fundraising, volunteer coordination, or a similar engagement-focused role. You’ll bring strong interpersonal and communication skills, with the ability to motivate and inspire supporters from all walks of life. 

Organised and results-driven, you’ll manage multiple projects effectively, balancing supporter care with meeting fundraising targets. Comfortable working independently and as part of a wider team, you’ll be confident representing Family Fund in your community and beyond. 

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We’re growing our collaborative and ambitious Fundraising Team at Family Fund, with exciting roles that will play a key part in helping us reach more families raising a disabled or seriously ill child.

We’re also recruiting for: 

Corporate Partnerships Manager (New Business) – to build strategic new corporate partnerships that support our mission. 

Philanthropy Manager – to develop and grow income through major donor and trust relationships. 

Each role offers the chance to make a real impact, working alongside passionate colleagues in a values-driven organisation. If you’re looking for a meaningful role where your fundraising expertise can truly change lives, we’d love to hear from you. 

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.

For more information, please read and download the job description.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

Information

Location: Home – you must live in the Midlands or South of England

Closing date: 25 July 2025
Interview dates: 13 August 2025

This new role is an exciting opportunity to support the growth of Family Fund’s community and volunteer fundraising, enabling more families raising a disabled or seriously ill child to access the help they need.

As a key member of the fundraising team, you will be instrumental in expanding our reach within communities, inspiring individuals, groups, and local businesses to get involved and raise vital funds.

The role

As our Community and Volunteering Fundraiser based in Wales, you’ll take the lead on growing our community fundraising income within Wales. Through proactive outreach, you will build relationships with supporters, volunteers, and local organisations empowering them to fundraise on our behalf.

You’ll deliver a mix of supporter recruitment, stewardship and event coordination. From championing local partnerships and speaking at community events, to helping individuals turn their ideas into successful fundraisers, you will be the local contact for Family Fund in your region.

Working closely with our fundraising and marketing teams, you’ll adapt and promote campaigns that resonate locally, driving participation and long-term engagement. A natural relationship builder, you’ll also support and grow our network of volunteers to maximise regional impact.

About you  

You’ll be passionate about making a difference, with experience in community fundraising, volunteer coordination, or a similar engagement-focused role. You’ll bring strong interpersonal and communication skills, with the ability to motivate and inspire supporters from all walks of life. 

Organised and results-driven, you’ll manage multiple projects effectively, balancing supporter care with meeting fundraising targets. Comfortable working independently and as part of a wider team, you’ll be confident representing Family Fund in your community and beyond. 

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We’re growing our collaborative and ambitious Fundraising Team at Family Fund, with exciting roles that will play a key part in helping us reach more families raising a disabled or seriously ill child.

We’re also recruiting for: 

Corporate Partnerships Manager (New Business) – to build strategic new corporate partnerships that support our mission. 

Philanthropy Manager – to develop and grow income through major donor and trust relationships. 

Each role offers the chance to make a real impact, working alongside passionate colleagues in a values-driven organisation. If you’re looking for a meaningful role where your fundraising expertise can truly change lives, we’d love to hear from you. 

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.

For more information, please read and download the job description.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

Information

Location: Home – you must live in Wales

Closing date: 25 July 2025
Interview dates: 13 August 2025

Join ARC Blackburn as our new Operations Manager and help lead a charity supporting people seeking asylum and refuge. This is your chance to combine hands-on leadership with a deep commitment to social justice in a frontline, community-led environment.

We’re looking for an experienced, compassionate, and highly organised Operations Manager to oversee the daily operations of ARC Blackburn and support the delivery of high-quality, person-centred services. You’ll lead our staff team, manage our internal systems, and ensure our services run smoothly, safely, and in line with our values.

ARC Blackburn has been a trusted source of support for people seeking sanctuary since 2004. Based in the heart of Blackburn, we provide casework support, social activities, English classes, volunteering opportunities, and advocacy – with a strong emphasis on lived experience and community involvement. This is an exciting time to join us as we grow our impact and continue building a strong, inclusive organisation.

About the Role

• Position: Operations Manager

• Location: Wesley Hall, Feilden Street, Blackburn BB2 1LQ (office-based, with some travel locally)

• Hours: Full-time, 37.5 hours per week (occasional evenings/weekends)

• Salary: £34,000

• Contract: Fixed term – 3 years (with the potential to extend, subject to funding)

• Reports to: CEO

Key Responsibilities

• Lead ARC’s day-to-day operations and service delivery

• Line-manage the staff team and support their development

• Oversee internal systems including HR, finance, and facilities

• Ensure compliance with safeguarding, GDPR, and health & safety

• Maintain financial records, monitor budgets, and support small fundraising activities

• Collaborate with the CEO and Board of Trustees to deliver on strategic goals

• Build and maintain strong relationships with partners

• Champion equality, inclusion, and trauma-informed practices in all areas of work

Who We’re Looking For

We’re seeking someone who thrives in a people-centred, fast-paced environment and who brings both attention to detail and a genuine passion for supporting displaced communities.

How to Apply

• Download the Recruitment Pack to learn more about the role and the person specification.

• Closing date: Monday 25th August at 10:00am.

• Via CharityJob, please send us your CV along with a short cover letter telling us why you’re interested in the role and how your experience matches what we’re looking for (maximum two A4 sides, minimum font size 11).

Applications will be reviewed as received, and interviews may take place before the closing date – early applications are encouraged. As part of the first stage, we may invite applicants to a short video call to explore your experience and interest in the role (note: this does not guarantee shortlisting).

We are recruiting for a new Operations Manager to take on a broader and more strategic version of an existing role, with overall responsibility for the operational delivery of our services across three office locations.

The successful candidate will oversee HR, facilities management, IT, and our volunteer programme. You will lead a small but dedicated administrative team and work closely with colleagues at all levels as part of our Senior Management Team (SMT).

We are seeking a practical, solutions-focused and detail-oriented individual who thrives in a fast-paced environment and enjoys improving systems, processes and ways of working— especially within a charity context and with limited resources. You will be confident working with a wide range of internal and external stakeholders, including major City law firms who support our pro bono work.

To apply, please share your up-to-date CV together with a cover letter of no more than two pages of A4, setting out how you meet the person specification and why you would like to work with South West London Law Centres.

Please note that applications without a cover letter will not be considered.

The closing date for the post is 29 July 2025 by cob 5 pm with interviews soon after. If you would like to have a brief informal chat to discuss the role, please contact us.

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations. 

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. 

Volunteers are a vital part of The Childhood Trust’s work. Through our Transforming Spaces programme, they deliver direct support to children affected by poverty and the communities that support them across London. They also have the potential to grow our internal capacity so that we can reach our ambitious vision to scale our work and ensure that every child in London is well prepared for life. 

As The Childhood Trust’s Volunteer Manager, you’ll be responsible for volunteers across the organisation. Your role will include oversight of the corporate and community volunteers who take part in our Transforming Spaces programme. You will work closely with colleagues in the fundraising team to create a positive and inspiring experience for corporate volunteers. 

Key to this role will be working with the Head of Volunteering and Community Programmes to embed volunteering across The Childhood Trust. You will lead on developing a diverse and inclusive volunteer base of skilled and specialist individual volunteers, fostering a welcoming and inclusive environment where they feel valued and connected to the mission. 

Our organisation takes pride in offering key benefits such as flexible working arrangements, 25 days annual leave per year and enhanced maternity provisions. We are also deeply committed to the development and growth of our staff, providing opportunities to enhance skills and achieve career goals. Plus, you’ll be joining a dedicated and passionate team that truly makes a difference.

We will be holding interviews on 28th July 2025.

Operation Christmas Child UK (OCC) has implemented a strategic volunteer ministry, investing in teams of volunteers who will multiply themselves and hugely extend the reach of OCC’s mission.

OCC is the world’s largest shoebox appeal where Samaritan’s Purse, together with local churches here and overseas, distributes from the UK 1/4 million gift-filled shoeboxes annually to children in need overseas and in so doing demonstrates God’s love in a tangible way while sharing the Good News of Jesus Christ.

A resourceful and energetic Regional Manager is needed to recruit, select, equip, and lead teams of volunteers throughout the 32 London boroughs.

You will be passionate about developing others towards highly effective ministry, teamwork and increased personal competency.

You will also directly engage churches to participate in OCC in areas not yet covered by Connect volunteers. A special opportunity will be engaging London churches that have partnered with our sister ministry, Billy Graham Evangelistic Association for the June 2025 God Loves You Tour London.

You will be confident to take initiative with people and projects and also have good administrative and organisational skills. You will also enjoy envisioning the numerous volunteers who participate in the OCC shoebox appeal each year.

You will enthusiastically support the Christian purposes of OCC and Samaritan’s Purse and be committed to the value of well-equipped volunteers and to developing them further. Candidates will have proven people and project management and administrative experience in the workplace and be educated to A levels or ideally Degree level.

This role is based in region, and so prospective candidates should currently live in the region and provide their own transport for which defined expenses will be paid.

In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be a committed Christian. The job holder should be committed to the purpose of Samaritan’s Purse and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

Position: Transformation Project Manager 
Hours: Full-time, 35 hours a week 
Contract: Fixed Term contract – 12 months 
Location: Office based in London, with flexibility to work remotely 
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Profession/ Technical 
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job
The MS Society is at a pivotal moment in its journey. We are delivering a major transformation programme, backed by significant investment in data, technology, services, engagement, income generation – and most importantly, our people. This programme is designed to strengthen our organisation, build deeper connections with our community, and increase our overall impact.

As Project Manager within the transformation programme team, you’ll take the lead on delivering a key strategic project – ensuring it is well-scoped, carefully planned, and delivered on time, on budget, and in line with its intended benefits.

Beyond leading your assigned project, you’ll play an important role in supporting effective resource and dependency management across the wider programme. You’ll work collaboratively with colleagues to coordinate delivery, align priorities, and ensure interdependencies are actively managed.

You’ll also be part of a team that’s shaping how we deliver change across the organisation – championing best practice in project management, encouraging cross-functional working, and contributing to continuous improvement as we build a stronger, more agile MS Society.

We are looking for someone with

• Proven track record of successfully delivering complex projects, including budget management of over £250k
• Experience of leading project delivery teams
• Skilled in working across cross-functional teams to align around shared goals
• Proficient in both waterfall and agile project management methodologies, with the ability to apply a blended approach
• Excellent stakeholder engagement and interpersonal skills, with the ability to influence, build trust, and maintain effective relationships
• Strong problem-solving, planning, prioritisation, and time management abilities
• Confident in assessing risks and issues accurately and taking appropriate action
• Knowledge of data platforms and CRM technologies is desirable

Please note this is a fixed term role for 12 months.

Closing date for applications: 9:00 on Friday 25 July 2025 

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

You’re passionate about supporting volunteers and creating a positive experience for those who give their time to make a difference.  You thrive in a role that brings people together and ensures they are set up for success.

As Operations Volunteering Experience Coordinator, you’ll play a key role in ensuring that volunteers in operations-based roles feel valued, prepared, and supported throughout their journey. Working closely with internal teams, you’ll coordinate recruitment, training, and engagement efforts that enhance the volunteer experience and contribute to the smooth running of essential services.

You’ll oversee the flow of volunteers into operations-based roles, ensuring they are matched effectively to support Guide Dogs’ canine, children, and adult services. Working in collaboration with service and volunteering colleagues, you’ll support planning and resource allocation to ensure volunteer programmes align with national and local needs.

By ensuring volunteers receive comprehensive training and induction, you’ll help them build confidence in their roles. You’ll coordinate face-to-face and virtual induction sessions, facilitate ongoing training opportunities, and provide regular communication to ensure volunteers remain engaged and informed.

A key part of your role will involve monitoring and evaluating the volunteer journey, gathering feedback and insights to improve processes and experiences. You’ll manage volunteer data and compliance, ensuring records are accurate and up to date. Additionally, you’ll support the recognition and celebration of volunteers, helping to coordinate award events and initiatives that highlight the incredible contributions of those who give their time.

To excel in this role, you’ll have experience managing and supporting volunteers, ensuring they have a positive and rewarding experience. You’ll be confident in advising on best practices and processes, with the ability to build strong relationships across different teams.  You'll need to be adaptable, self-motivated, and comfortable working both independently and as part of a wider team, using technology to stay connected.

Experience with volunteer management systems, CRM databases (such as Salesforce), and Microsoft Office will be beneficial. A strong understanding of GDPR, safeguarding principles, and best practices in equality, diversity, and inclusion is also essential.

Strong organisation and communication skills will be key, as well as the ability to problem-solve and handle enquiries efficiently. Whether facilitating training, providing advice, or coordinating new volunteer initiatives, you’ll bring a solutions-focused approach to ensure volunteers feel engaged, valued, and equipped for success.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

This role will be based from our Reading site a minimum of 3-days per week with the remainder of the week working from home, there will be an occasional requirement to travel to our Cardiff site. This is a full time position working 35 hours per week, Monday to Friday.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

About Us

Further details on the full role are attached below. When you are ready to apply, submit an online application form via our careers website.

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page.

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC has been operating in the Middle East (ME) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Yemen, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman.
 

About the job

The Area Manager (AM) is responsible for the coordination, management, development, and representation of DRC programming in the North or South of Yemen. S/he will oversee program implementation according to DRC strategies in Yemen and ensure that operations are implemented within DRC’s regulations, procedures, guidelines, and strategy; enable a productive and accountable relationship with beneficiaries, communities’ leaders/representatives, relevant governmental authorities, regional coordination teams (RCTs), sub-national clusters, donors, national and International NGOs and UN Agencies.  The AM is DRC’s primary representative with relevant actors in the area of responsibility; s/he is the line manager for all staff with area responsibilities and s/he is responsible for ensuring a result-oriented team. The incumbent will also ensure a safe environment for DRC staff, beneficiaries and assets through a proactive-acceptance approach using DRC’s security framework. 

Duties and Responsibilities:

Representation and Coordination  

• Participate in SMT representing Area of Responsibility (AOR)
• Represents all aspects of programs and operations and has overall accountability for their AOR 
• Act as the primary DRC representative at the area level and actively participate in all relevant fora/meetings
• Foster relationships with Government authorities and other relevant stakeholders in the area of operation
• Develop, implement, and regularly revise a DRC engagement strategy aligned to the National Strategy  
• In coordination with the CD, Head of Program, and Advocacy advisor ensure that the DRC program in the area contributes to DRC´s advocacy efforts, nationally, regionally, and internationally. 
• Maintain close working relationships with donors, national and international organizations, and local counterparts. 

​

Management  

•  Line manages area support and program staff ensuring inter-department co-ordination; 
• Enable an effective team through result-oriented management systems, providing leadership, on-job capacity building and designing staff development strategies.
• Ensure detailed capacity building plan for staff is in place and regularly followed up on;
• Closely coordinate with the senior management team and sector coordinators ensuring regular information flows, adherence to sector strategies, proposal development processes and safety regulations.
• Encourage a positive, innovative, and mutually supportive team spirit amongst the area team. 

​

Programme development  

•  Lead the process of adapting DRC national strategy to the local context and circumstances in coordination with the Head of Programme and Technical Coordinators
• Support in developing DRC’s program in the area of operation and provide technical and context-specific input for fundraising efforts;  
•  Provide regular analysis on the context and humanitarian situation in the area for the development of project proposals and safety assessments.  

Local Partnerships

•  Lead the identification of local partners within AOR for sector-specific interventions
•  In coordination with the Partnerships & Localization unit, support the capacity assessment of partners and the development of tailored capacity building plans
•  Manage local partnerships at field level (within AOR) and ensure follow-up with partners on quality implementation, in line with DRC policies and procedures.

​

Safety and Security  

• Ensure a safe and secure environment for DRC staff, beneficiaries, and assets by ensuring the local security procedures are up to date and SOPs are being followed in line with the SMP and DRC policy, promoting regular staff training, providing safety and security analysis, recommendations, and follows-ups.  

​

Accountability 

• Ensure overall provision of and adherence to DRC policies, procedures, guidelines, donor regulations, systems and standard practices. 
• Promote compliance with DRC policies and practice with respect to safeguarding, code of conduct, safety and security, anti-harassment, and other relevant policies and procedures.

​

Operational  

• Provide leadership in overseeing of all logistical/procurement, HR/administration and office services activities and ensure their timely/efficient delivering, including office scale-up/scale-down based on funding and contextual changes.
• Lead on recruitment of senior staff in coordination with SMT, as appropriate.  
• Maintain oversight of narrative and budget development of proposals and concept notes.
• Ensure quality implementation of Core Competency programs ensuring optimal use of financial resources, regular project follow up, reporting, among other tasks. 
• Responsible to ensure Area Office compliance with internal procedures and donor regulations.
• Support the roll-out of new modules and continuous functioning of DRC Dynamics (Enterprise Resource Planning System)

​

Reporting 

• Comply with internal reporting requirements, contribute to, and provide quality assurance and timeliness of external reports from area of operation; 
• Participate in DRC internal coordination mechanisms (e.g. SMT, Programme meetings, etc.) as required. 
•  Strengthen efforts to document the impact of DRC activities in the area. 
   

About you

To be successful in this role you must have:

• Minimum 5 years of experience managing a large team 
• Minimum 5 years of experience in project implementation 
• Experience working in fragile context and insecure environments
• Experience developing and implementing organizational strategy
• Previous experience in Yemen or within the Middle East is considered an asset

In this position, you are expected to demonstrate DRC’ five core competencies: 

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: You act in line with our vision and values. 

Moreover, we also expect the following:

Required Qualifications:

• Post graduate degree in relevant subject area 

 Languages:

• English fluent (to high standard)
• Arabic an advantage
   

Key stakeholders: (internal and external)

• Yemen Country Office
• Yemen SMT
• Regional Coordination Team
• Host Government

• Donors
• I/NGOs
   

We offer:

Contract length: Two years contract.

Band: E - manager

Duty Station: Aden or Hajjah  

Designation of Duty Station: Non-Family Duty Station

Start date: As soon as possible.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment.
 

Application process:

Interested? Then apply for this position by clicking on the apply button. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. 

Applications close on 22nd July 2025. 

For further information about the Danish Refugee Council, please consult our website