Volunteer and community engagement manager jobs

You will be part of a high performing team to drive impact and change within the Special Olympics GB networks. You will provide both operational and strategic input and support to grow robust safeguarding policies, procedures and framework for our membership across Great Britain, those in the National Office team, and other stakeholders. You will be accountable for driving a positive and effective safeguarding culture across Special Olympics GB.

Please see Recruitment Pack and Job Description for further information.

Yorkshire Wildlife Trust was established 80 years ago and today is one of the UK’s fastest growing charities for nature. We seek to appoint a Digital Marketing Officer to join the communications and public affairs team.

We are looking for a digital marketing expert to lead and boost engagement online, drive footfall to our visitor centres as well as events, and inspire more people across Yorkshire to choose a wilder life. 

This is a role in which you could make a world of difference, by bringing wild experiences to more people through colourful content and stories, leading to positive action for wildlife and driving recognition for our trusted brand. 

Close collaboration with colleagues across the Trust is essential, working with communication, engagement, reserve and visitor services colleagues to promote events, and a growing programme of wildlife-themed festivals and wildlife watching experiences. 

You will have experience of planning and delivering strategy to reach different audiences through channels, as well as creating or commissioning content that reaches audiences with impact. You will have an ability and interest in using analytics to help bring continuous learning and improvement to our activity. 

People tell us that the best thing about working at the Trust is the people and you’ll join a dedicated communications and public affairs team, in the growing fundraising and engagement directorate. 

Yorkshire is home to some of the UK’s most amazing wildlife and wild places but much of it is under growing pressure and facing an uncertain future. We are part of UK wide movement restoring nature, helping people take meaningful action and creating an inclusive society where nature matters. You will have an opportunity to truly make a difference in one of England’s largest regions, to inspire more people to notice, enjoy and take action for Yorkshire’s incredible wildlife and wild places.  

The British Small Animal Veterinary Association (BSAVA) represents over 10,000 members across the UK and beyond, championing excellence in small‑animal veterinary practice through education, science, and community. As the leading membership association for vets working with companion animals, we provide world‑class professional development, publish respected clinical resources, and convene the profession through influential scientific events and networks.

The Association is now at a pivotal moment. We are undergoing a Programme of Change to redefine how BSAVA operates—modernising our systems, transforming member experience, and strengthening our role as a trusted, forward‑looking voice for the profession.

As we approach our 70th anniversary in 2027, we are building an organisation that is more adaptive, more connected, and more responsive to the changing needs of veterinary professionals.

Chief Executive Officer

Quedgeley, Gloucestershire, with hybrid working. Relocation package available.

Circa £110,000 per annum

This is an exciting time for a new Chief Executive to join us and lead BSAVA into its next chapter.

The Opportunity

Working closely with our President, Board, partners, staff, volunteers and our members, the CEO will be the visible voice of BSAVA—shaping our strategy, driving influence across the sector, and ensuring operational excellence. You will own the Programme of Change and lead its successful delivery, strengthening our organisational culture, systems and practices, while ensuring BSAVA continues to thrive as a values‑driven, evidence‑led and member‑centred Association.

The CEO will broaden our reach and impact, champion member value, and strengthen relationships across academia, industry, the wider veterinary profession, and international networks. You will position BSAVA as a modern, relevant, and agile organisation—one that supports veterinary professionals to deliver outstanding care and sustain fulfilling careers.

About You

We are looking for an inspirational and strategic leader who brings:

• A track record of shaping and delivering organisation‑wide strategy and growth at a senior level.
• Experience of leading complex change, with the ability to unite people behind a compelling vision.
• Commercial acumen and an entrepreneurial mindset, with the ability to develop and diversify income streams.
• Outstanding leadership credentials, with the ability to motivate, empower and develop high‑performing teams.
• Strong stakeholder engagement skills and the ability to build trusted relationships across diverse groups.
• Confidence navigating ambiguity, making measured decisions, and driving clarity and focus through times of transformation.

We are open to candidates from all sectors and whilst experience within membership associations or the non‑profit/charity sector is beneficial it is not essential. What matters most is your ability to influence, collaborate, innovate, and champion a profession that plays a vital role in improving the health and welfare of small animals.

How to Apply

For further information, to access the appointment brief and to apply, please visit the Prospectus website. 

If you would like an informal conversation about the role, please contact our retained advisors Anna Gardet or Erica Ritchie. 

Recruitment Timetable

Deadline for applications: Sunday 29th March 2026
Interviews with Prospectus: 2nd – 13th April 2026
Interviews with BSAVA: w/c 4th May 2026

Can you help us?

We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.

You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.

The role:

Enquiries

• To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
• Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures.  Use judgement to triage what action is required, where appropriate.
• Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
• Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
• Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
• Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
• Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.

Qualification processing

• Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
• Responsible for processing reasonable adjustment and extension requests.
• Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
• Support the administration and processing of applications from outside the UK for international qualifications
• Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.

Membership

• Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.

Operational support

• Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
• Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution. 
• Undertake other administrative work as requested by the Membership and Insights Manager
• Take an active role in data input and collection to help drive insights, improvements and quality control.
• Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.

Governance

• Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
• Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
• Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
• Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
• Ensure all actions carried out in line with CoSRH’s standard policies and processes.

You will have:

• Excellent customer service skills
• Proficiency in MS Office suite
• Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
• Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
• Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
• Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
• A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
• Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
• Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
• Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
• Excellent time-management and prioritisation skills
• Strong attention to detail and thorough in checking work
•  Ability to identify problems, trends and patterns
• Ability to use initiative and judgement
• Ability to work as a team, but also be able to think and work independently
• Excellent understanding and application of confidentiality and data protection practices (GDPR)

You will have experience:

• Delivering excellent customer support and care (essential)
• Delivering high quality written communication in response to customer email queries (essential)
• Delivering a positive video call or phone-based experience for customers (essential)
• Understanding a customer’s need and providing the appropriate solution (essential)
• Working with a Customer Relationship Management (CRM) system (essential)
• Working in membership or professional body, ideally in the medical or educational sectors (desirable)

Why Join CoSRH?

We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:

Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.

Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.

Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.

Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.

Community & Social Value: An annual volunteering day to give back to causes that matter to you.

Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.

Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.

Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.

To Apply

Full details of how to apply can be found at the following link:  Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare

Deadline for applications is Friday 10 April 2026

Interviews are likely to take place on 20-21 April 2026

 We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

The Salvation Army – Assistant Head of Legacy and In Memory Fundraising
Location: Hybrid working, 2 days in office, London SE5.
Salary: £53.952 – £57,055 per annum.
Contract: Permanent, full-time hours. 

The Salvation Army, the UK’s leading social welfare charity, is seeking an Assistant Head of Legacy and in Memory Fundraising to increase the number of In Memory donors and legacy supporters who will leave a future gift to the charity in their Wills.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.

The Assistant Head of Legacy and In Memory Fundraising is a senior role in the Legacy and In Memory Fundraising team, working alongside the Head of Legacy and In Memory Fundraising to drive activities after a significant and sustained investment in this area by the organisation.
The role will lead on the delivery of a multi-channel legacy marketing programme and championing legacy giving across the organisation. The post-holder will be responsible for establishing a year on year 10% increase in the number of legacy enquirers, considerers, intenders and pledgers to the charity, as well as establishing a new in memory fundraising programme that will increase annual income.
The successful candidate will have extensive expertise in all aspects of legacy and in memory fundraising and of project managing multiple campaigns across a range of channels, achieving and improving target revenues. You will have a track record in successful strategic planning, management and implementation of strategy and be a highly organised project manager able to work across simultaneous complex projects.

Your excellent leadership and people manager skills working and building high performing teams will be combined with strong financial management and analytical abilities. You will also be skilled in creative development and be an excellent communicator, able to influence at a senior level and to develop strong, successful, collaborative and influential working relationships. Finally, you must be able to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 30th March, 9am

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Senior Keyworker

Salary: £25,000 - £27,000

Location: Based across our offices in Reading and Oxford but you will need to hold a full UK driving license and be able to commute across the entire Thames Valley region (Oxfordshire, Berkshire & Buckinghamshire)

Hours: 35 Hours per week, with some working from home

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Working as a Senior Keyworker you will be responsible for supervising a small group of keyworkers, planned and ad-hoc supervision is an integral part of the Senior role, and you will be supporting keyworkers with monthly supervision and have oversight of safeguarding for the women they work with. You will be supporting the quality control for the region which will include dip-checks and data input.

About You:

To be successful as the Senior Keyworker you will need the below experience and skills:

You will have an in-depth knowledge of the range of needs and interventions required for women offenders. The ability to lead a small team to deliver inclusive, innovative and professional services.  The ability to not only maintain own a small caseload of women, never compromising on quality engagements, but also to role model best practice and lead a small team of Thames Valley wide Keyworkers

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: 14th December 2025

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Hybrid working with regular travel to our London Bridge Office

What the job involves 

We’re on the lookout for a Legacy and In Memory Executive to join our Individual Giving Team here at Prostate Cancer UK. This role focuses on legacy and in-memory giving - including gifts in Wills which are some of the most meaningful contributions we receive, helping us fund research that will save and improve lives.

In this role you’ll be part of an exciting time at the charity, joining us as we roll out our new Fundraising Strategy and start developing new products. You’ll be delivering thoughtful, well-timed and engaging communications to a variety of audiences, helping us reach new supporters and deepen relationships with those already connected to us. Your work will play a vital part in raising awareness, encouraging supporters to consider leaving a gift in their Will, and providing meaningful ways to remember loved ones. 

Working closely with our Legacy and In Memory Manager, you’ll help manage relationships with external agencies and collaborate with both internal teams and external partners to make sure our plans are delivered smoothly and successfully. It’s a role where your creativity, empathy and organisation will all come into play. 

You’ll also be responsible for the operational duties of the Prostate Cancer Memorial Sculpture – a poignant tribute to the dads, grandads, brothers and friends we’ve lost to prostate cancer, and a place for families and communities to reflect, remember and raise awareness. 

What we want from you 

We’re looking for someone ready to take ownership of our legacy and in-memory giving programmes, ensuring their continued growth and success. You do not necessarily need previous experience within a legacy role but be willing to develop skills and knowledge in this area. You’ll bring warmth, empathy and professionalism to every interaction, recognising that behind every gift is a deeply personal story. 

You’ll have excellent communication skills, both written and verbal, and a genuine sensitivity when engaging with supporters – whether they’re considering a gift in their Will or honouring the memory of someone special. You’ll be comfortable working collaboratively with teams across the organisation, as well as with external partners and agencies, always bringing a positive, solution-focused approach.  You’ll know how to tailor messages for different audiences and balance multiple priorities while meeting deadlines.

If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you. 

Why work with us?

Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply

Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Monday 6th April 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled from the week of Monday 20th April 2026. We’re expecting the interviews for this role to be held online.

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About you  

We’re looking for a dynamic, field‑based Change Coach to play a key role in our frontline improvement programme, partnering with pet hospitals across the West and East Midlands. Your mission will be to ensure that new ways of working are not only delivered, but fully understood, adopted and sustained in everyday practice.

What you’ll be doing

As the vital link between central project teams and hospital colleagues, you will work closely with leaders, vets, nurses and support teams to plan and embed practical changes. You will provide hands‑on support before, during and after go‑live, using real‑time coaching, observation and adoption data to:

• Reinforce new processes, tools and behaviours

• Coach leaders and key influencers to build local capability

• Identify and mitigate risks to long‑term sustainability

• Capture insights and lessons learned to strengthen future rollouts

• Act of as voice for the hospital teams, providing feedback and insights. 

What we’re looking for

You’ll bring proven experience in change delivery, operational coaching or transformation, ideally within multi‑site or frontline environments. You’ll have a strong, practical understanding of change management principles and how to apply them in busy, people‑focused settings.

This role suits someone who is energised by being out in the field, confident travelling regularly across sites and skilled at building trust, influencing others and communicating clearly at all levels.

This is a fixed term contract for 9 months and will be field‑based with regular travel across the West & East Midlands

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 15% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.     

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.   

The Philharmonia Orchestra is seeking a talented and driven Trusts and Foundations Co-ordinator to help the Development team deliver growing, sustainable fundraised income. Working closely with an experienced senior grant-writer, the Trusts and Foundations Co-ordinator will steward existing funders and develop funding applications for:

• Our programme of 150 concerts a year, including landmark multi-disciplinary concert series; 

• Our award-winning Learning & Engagement projects that engage over 15,000 people annually;

• Our talent development programme through which we help improve representation in the talent pipeline;

• Our sector-leading visionary digital and immersive technology programme including our multi-award winning and globally recognised Virtual Orchestra (VR) immersive experiences.

This role will suit someone ready to move on from an entry-level position within a Development team, keen to work in a fast-paced environment, and enthusiastic about taking on their own set of fundraising targets and application deliverables. It is an opportunity for an enthusiastic fundraiser to work within an experienced, inspiring team, to work closely with and learn from one of the most experienced trusts and foundations fundraisers in our sector, and to play a transformative role in a thriving orchestra that on the occasion of its 80th anniversary is already looking ahead to Philharmonia at 100.

Key Responsibilities and Tasks

The primary responsibilities of the Trusts and Foundations Co-ordinator are fundraising from and stewarding Trusts and Foundations, achieved by undertaking the following tasks:

1. Delivering the Trusts and Foundations fundraising strategy, with a particular focus on:

• Identification and cultivation:

• Producing lists of prospects to share with the Development Board, via the Director of Development.

• Identifying opportunities for cultivation at projects, events and concerts.

• Application development:

• Responsibility for developing small to mid-range Trust, Foundation and statutory applications up to £25,000 including copy development, application budget creation (using signed-off source budgets), and sign-offs from project manager and line manager.

• Maintaining a strong momentum of application submissions, aiming to fundraise a year ahead of project delivery where possible.

• Collaborating with Development colleagues to agree stewarding responsibilities, review prospects, report on Trust & Foundation income vs. targets and identify prospects whose giving objectives align with the Philharmonia’s work.

• Working closely with colleagues in the Learning & Engagement, Concerts and Marketing departments to build strong, collaborative working relationships in order to source project information to support the development of funding bids.

• Stewarding

• Ensuring timely report development and submission, to maximise re-application rates.

• Ownership of accurate and comprehensive Trust, Foundation and Statutory accreditation in all collateral and online.

• Proactive and consistent conduit between prospects and the Philharmonia, managing invitations to supported projects and ensuring consistent, warm and professional relationship management.

2 Ensuring efficient administration of Trusts and Foundations fundraising, including:

• Managing all Trusts and Foundations pledges and grants on our CRM Tessitura, and ensuring data capture and processing is in line with GDPR and other privacy laws.

• Population and updating of Trusts and Foundations submissions, stewarding and reporting tracker.

• Accurate records of all correspondence held in SharePoint.

Other tasks include

• Representing the Philharmonia externally when required. 

• Undertaking any other duties reasonably required by the Philharmonia.

Skills

Essential:

• A passion for the arts and belief in their ability to have a positive transformative effect on people’s lives.

• An enthusiasm for fundraising.

• A strong work ethic.

• Excellent writing skills with the ability to form a persuasive case.

• Experience in writing fundraising communications.

• Experience of working within a team in a collaborative and supportive manner.

• Exceptional interpersonal and communication skills (verbal and written), with an ability to adapt style for different audiences and members of the orchestra’s circle of supporters and senior volunteers.

• Commitment to the mission, vision and values of the Philharmonia. 

• Understanding of fundraising and data protection regulation (including GDPR and the Fundraising Regulator).

• Credible experience using a CRM system to record and report on moves management.

• High-level of IT literacy, including the Microsoft 365 suite.

Desirable:

• Knowledge of the Philharmonia and its work.

• Proficiency in fundraising databases.

We are seeking a forward‑thinking leader with a track record in changing organisations that have a good and loyal team in place with a commitment to our mission and values, and the imagination to explore new ways of meeting local needs. A track record of fundraising in the charity sector is needed. Whether you come with a background from the advice sector, the wider charity world, or another relevant field, if you have the vision and drive to steer CAEW into the future, we would love to hear from you.

Job title: Administrator for MindCHWF TTAD and ACH Outreach Services

Service: Talking Therapies for Anxiety and Depression (formerly IAPT)

Responsible to: Clinical Services Manager - Talking Therapies for Anxiety and Depression

Salary: Starting salary is SC4 SP19 £27,509.64

Hours: 37.5 hours

Contract type: Fixed Term. Please be advised that this job will be reduced to 22.5 hours from July 2026 as the ACH Outreach Service Ends

Location: The Hub, 15 A Homerton Row/ Hybrid

About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair:We strive for equity- no-one's needs should go unmet.

Brave: We walk with people, offering help by doing what works - proven or new.

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney and Waltham Forest.

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

DBS clearance at Enhanced (without Barring) is required for this role.

About the Psychological Therapies & Wellbeing Services Department

Mind CHWF’s Psychological Therapies &Wellbeing department has been BACP accredited since 2016 and we specialise in:

·trauma-informed and compassion-focused practice 

·lived experience leadership and representation 

·‘third wave’ cognitive behavioural/evidence-based therapies (group and one to one models based on Acceptance and Commitment Therapy, mindfulness-based therapies, Compassion-focused therapy, and Dialectical Behaviour Therapy)

·a Practitioner Training Programme for our evidence-based model, ‘Radical Self-Care (RadSec)’, currently undergoing accreditation with BAMBA (British Association for Mindfulness Based Approaches)

·clinical research with our academic and NHS partners (City, University of London and NELFT)

·psychological therapies for:

ocommon mental health problems such as anxiety and depression via our Talking Therapies Service for Anxiety and Depression (formerly IAPT - Improving Access to Psychological Therapies). Our Step 2 provision uses ‘third wave’ group modalities, particularly Acceptance and Commitment Therapy (ACT). Our Step 3 focuses on Person-Centred Existential Counselling for Depression (PCE-CfD).

oAfrican Caribbean heritage communities (in partnership with our IRIE Mind project), 

oLGBTQ+ communities (in partnership with our Rainbow Mind project)

ocomplex developmental trauma and enduring mental health conditions (City and Hackney Wellbeing Network)

opeople who have lost someone to suicide (Grief in Pieces project)

oalcohol and substance misuse (City and Hackney Recovery Service)

All staff, trainees and volunteers have opportunities to participate in a wide range of in-house and external trainings through our networks.  Practitioners in specialist services are offered relevant evidence-based training (IAPT Step 2 practitioners receive training in group protocol using Acceptance and Commitment Therapy, and our Recovery Service workers receive intensive training and supervision in our group models: Radical Self Care, Acceptance and Commitment Therapy and Managing Anger & Difficult Emotions). 

At Mind CHWF, we offer significant personal and professional development opportunities, encourage innovation and initiative from our committed and talented practitioners, and offer skill-building and experience of working across multiple projects and modalities in an award-winning mental health organisation.

Purpose of the post: 

The Administrator will play a key role in supporting the delivery of Mind in the City, Hackney and Waltham Forest’s Talking Therapies for Anxiety and Depression service, alongside the African Caribbean Heritage (ACH) Outreach Project.

Working within a multidisciplinary team, the post holder will provide high-quality administrative and operational support to ensure the smooth running of the service. This will include supporting referrals, screening processes, appointment coordination, record keeping and data monitoring within the Talking Therapies system.

The role will also provide administrative support to the ACH Outreach Project, helping coordinate community engagement activities designed to improve access to mental health services for African Caribbean Heritage and wider Global Majority communities.

The Administrator will contribute to creating a welcoming and efficient service for clients, practitioners and partner organisations, ensuring accurate record keeping, effective communication and compliance with organisational and service requirements.

Mind CHWF has a long-standing commitment to improving equitable access to mental health services, and the Administrator will play an important role in supporting initiatives that reach communities who may not currently access psychological therapies.

We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.

As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.

You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.

Key Responsibilities:

Strategic Leadership & Growth

• Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
• Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
• Support organisational business planning and future growth.

Regulatory Compliance & Governance

• Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
• Lead regulatory audits, inspections and risk management.
• Provide assurance on compliance and viability to the CEO and Trustees.

Service Quality & Client Experience

• Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
• Oversee effective complaints management, learning reviews and client feedback systems.
• Ensure properties and services meet high standards of safety, warmth and comfort.

Operational Leadership

• Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
• Ensure effective escalation of tenancy breaches and safeguarding practices.
• Work closely with Life’s Helpline services around referral and allocations.

Financial & Asset Management

• Oversee rental income, arrears, void control and financial performance.
• Manage contracts, grants and local authority funding.
• Ensure major works, planned maintenance and statutory compliance are delivered effectively.

Leadership & People Management

• Lead and support Housing Managers, support teams and frontline workers.
• Foster a positive culture of accountability, inclusion and high standards.
• Support staff development and performance.

Partnership Management

• Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
• Represent Life at external forums and sector networks.

About you:

Essential

• CIH Level 5 (or equivalent) qualification
• Senior leadership experience in supported housing, social housing, or homelessness services
• Strong knowledge of housing law, tenancy management and regulatory compliance
• Understanding of Housing Ombudsman standards and consumer regulations
• Experience in strategic planning, service development and organisational growth
• Budget management and financial performance experience
• Experience with property maintenance, asset management and compliance
• Strong safeguarding knowledge
• Excellent leadership, communication and stakeholder management skills
• UK driving licence and access to a car

Desirable

• Experience supporting vulnerable women or family services
• Charity/third sector leadership experience
• Experience securing funding or development partnerships

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £45,750 per annum

Hours: 32 hours per week

Location: Home based with extensive travel across the South of England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

As Charity Officer, you will directly support our venues based at Mill Green Golf Club, The Arkley 9 Golf Club, and Ansty Golf Club, with a main presence at Mill Green and The Arkley 9.

Key Responsibilities

Programme Delivery:

• Plan, organise, and execute a range of community outreach and charity events, including (but not limited to) Fun, Food, and Golf, Community Cafes and School outreach.
• Collaborate with local schools, charities, and community groups to build strong relationships and drive participation in these programs.
• Ensure the successful delivery of events, including logistics, staffing, equipment, and communication with all relevant stakeholders.
• Work as part of the leadership team at each assigned venue to ensure that charity delivery is an integral part of venue operations.

Partnership Management:

• Build and maintain partnerships with local schools, charities, and other organisations, working to enhance the visibility and impact of Get Golfing’s charity initiatives.
• Identify new opportunities for collaboration with local charities to create synergies and maximise the use of our venue spaces.
• Represent Get Golfing at community events, meetings, and partnerships, ensuring a positive and professional image of the charity.

Funding and Compliance:

• Familiarise with and navigate the local government Holiday Activity and Food (HAF) funding landscape to secure funding for eligible programs where applicable.
• Ensure all programs are compliant with relevant local safeguarding requirements for working with young people and vulnerable adults.
• Assist in preparing reports and documentation for funding applications and compliance checks.

Safeguarding and Wellbeing:

• Adhere to and enforce Get Golfing's safeguarding policies, ensuring that all staff and volunteers are adequately trained and supported.
• Monitor the safety and wellbeing of all participants during events, making sure all appropriate risk assessments and safeguarding protocols are followed.

Community Engagement and Impact:

• Engage with local communities to understand their needs and feedback, ensuring Get Golfing’s programs are accessible, relevant, and impactful.
• Promote Get Golfing’s charitable initiatives through local media, social media, and other communication channels, raising awareness of the charity’s work.
• Collect data and feedback to measure the success and impact of outreach programs, activations and initiatives- assisting with the preparation of reports for key stakeholders.

Administrative and Event Coordination:

• Maintain accurate records of events, funding applications, and partnerships.
• Coordinate with other departments and teams within Get Golfing to ensure effective event delivery and administrative support.
• Manage the budget for each project and event, ensuring cost-effective delivery of services.

Person Specification

Experience

• Experience in community engagement, charity work, event management, or education, particularly in a role involving young people or vulnerable groups.
• Experience working with children and young people in an educational, sporting, or charitable setting.
• Understanding of fundraising strategies and the ability to secure financial support for charitable initiatives.

Knowledge and Skills

• (Desirable) Knowledge of the Holiday Activity and Food (HAF) funding landscape and local government initiatives.
• Familiarity with safeguarding policies and procedures for working with children and vulnerable adults.
• Strong interpersonal skills, with the ability to build relationships with a diverse range of stakeholders including schools, charities, and local authorities.
• Excellent organisational skills, with the ability to plan, coordinate, and deliver multiple events simultaneously.
• Good communication skills, both written and verbal, with the ability to produce reports and promotional content.

Attitude and Approach

• Passionate about sport and its potential to engage and benefit communities.
•  A proactive approach with the ability to work independently and as part of a team.
• A valid DBS check or the willingness to undergo one is required.
• A willingness to undertake the role of Welfare Officer for the purposes of safeguarding (relevant training will be provided).

Job title: Senior Practitioner Talking Therapies for Anxiety and Depression

Service: Talking Therapies for Anxiety and Depression (formerly IAPT)

Responsible to: Clinical Services Manager

Salary: Starting salary SO1-Sp29a £34,934

Hours: 22.5 hours

Contract type: Fixed Term until March 31st, 2027

Location: Hybrid

About the Psychological Therapies & Wellbeing Services Department

Mind CHWF’s Psychological Therapies &Wellbeing department has been BACP accredited since 2016 and we specialise in:

·trauma-informed and compassion-focused practice 

·lived experience leadership and representation 

·‘third wave’ cognitive behavioural/evidence-based therapies (group and one to one models based on Acceptance and Commitment Therapy, mindfulness-based therapies, Compassion-focused therapy, and Dialectical Behaviour Therapy)

·a Practitioner Training Programme for our evidence-based model, ‘Radical Self-Care (RadSec)’, currently undergoing accreditation with BAMBA (British Association for Mindfulness Based Approaches)

·clinical research with our academic and NHS partners (City, University of London and NELFT)

·psychological therapies for:

ocommon mental health problems such as anxiety and depression via our Talking Therapies Service for Anxiety and Depression (formerly IAPT - Improving Access to Psychological Therapies). Our Step 2 provision uses ‘third wave’ group modalities, particularly Acceptance and Commitment Therapy (ACT). Our Step 3 focuses on Person-Centred Experiential Counselling for Depression (PCE-CfD).

oAfrican Caribbean heritage communities (in partnership with our IRIE Mind project), 

oLGBTQ+ communities (in partnership with our Rainbow Mind project)

ocomplex developmental trauma and enduring mental health conditions (City and Hackney Wellbeing Network)

opeople who have lost someone to suicide (Grief in Pieces project)

oalcohol and substance misuse (City and Hackney Recovery Service)

All staff, trainees and volunteers have opportunities to participate in a wide range of in-house and external trainings through our networks.  Practitioners in specialist services are offered relevant evidence-based training (IAPT Step 2 practitioners receive training in group protocol using Acceptance and Commitment Therapy, and our Recovery Service workers receive intensive training and supervision in our group models: Radical Self Care, Acceptance and Commitment Therapy and Managing Anger & Difficult Emotions). 

At Mind CHWF, we offer significant personal and professional development opportunities, encourage innovation and initiative from our committed and talented practitioners, and offer skill-building and experience of working across multiple projects and modalities in an award-winning mental health organisation.

Purpose of the post: 

The Senior IAPT Practitioner will play a key role in delivering and developing Mind in the City, Hackney and Waltham Forest’s specialist Talking Therapies provision for African Caribbean Heritage (ACH), LGBTQIA+ and Global Majority communities.

The post holder will primarily deliver High Intensity (Step 3) psychological therapy, providing evidence-based one-to-one interventions for people experiencing anxiety and depression within a culturally responsive framework. The role will focus on delivering structured therapies such as Person-Centred Experiential Counselling for Depression (PCE-CfD) or other NICE-recommended modalities, alongside clinical assessment, formulation, and risk management.

In addition to clinical delivery, the role will include a small leadership component involving line management and professional support for Step 2 practitioners working within the specialist pathway. The post holder will help ensure quality, consistency and good practice across the Step 2 provision and may provide temporary clinical cover or guidance where service gaps arise.

The role contributes to improving equitable access and outcomes for African Caribbean Heritage, LGBTQIA+ and Global Majority communities, supporting the service to address inequalities in mental health provision.

Mind CHWF has a long-standing commitment to community-led and culturally responsive mental health services. We particularly welcome and encourage applications from Black women, who are currently underrepresented in senior roles in psychological therapy.