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The First Contact Navigator service is run by SERICC in partnership with SOS Rape Crisis and Centre for Action on Rape and Abuse (CARA) providing a single point of access into specialist sexual violence and abuse support services.
Navigators support victims and survivors of sexual violence and sexual abuse to access bespoke assistance around their needs including support with advocacy, counselling, criminal justice, drugs and alcohol support, housing, etc. The Navigators work with survivors across Essex. The role is a fast-paced role delivering short-term intensive casework to survivors, and in some instances, advocating on their behalf with statutory and non-statutory services.
This is a unique opportunity for an experienced practitioner to work in an innovative fast paced service which improves responses, access and support for survivors of sexual violence in Essex. Navigators work from a person-centred, trauma-informed and survivor-led, integrated approach ensuring individualised care pathway.
The successful candidate will have specialist knowledge in sexual violence as well as frontline experience supporting survivors. You will need exceptional communication skills, strong IT skills and the ability to work in a fast-paced, telephone and face to face focused role. If you have these skills, and want to join this unique and innovative service, we would love to hear from you.
The role is office based and we offer staff benefits including 30 days annual leave, 3% pension, access to workforce assistance programme and comprehensive training and support.
Please read the application pack before applying.
Welcome to SERICC
We are a registered charity based in South East Essex offering free and confidential specialist sexual violenc... Read more
The client requests no contact from agencies or media sales.
Responsible to the Housing Advice Specialist Caseworker and Project Leader for the provision of a housing advocacy and advice service to members of the public experiencing housing difficulties as a result of Covid 19.
Please note this Temporary Post is funded by the National Lottery for 6 months only.
Client Advice Duties
Providing information, advice, advocacy, and assistance to clients with housing, and housing related problems.
Acting as a lay advocate for SHARP clients, when appropriate in the courts and at Tribunals.
Maintaining accurate client files and casework monitoring records using the Advice-Pro casework recording system.
External Liaison
To negotiate regularly with Local Authorities, the DWP, Housing Associations, Solicitors, and other bodies, deciding the relevant level of officer to contact.
To provide advice, information, and guidance on housing related matters to other workers within statutory or voluntary agencies.
Training and Information
To offer appropriate training either alone, or in conjunction with other members of staff to external agencies to promote a better understanding of housing legislation, policy, and practice.
Policy and Development
To participate in meetings relevant to the running and development of SHARP.
To maintain an up to date knowledge of housing law and an awareness of current legal issues.
To implement and develop the SHARP's Equal Opportunities Policy.
To observe the SHARP's Health and Safety policy and procedures.
To report to the Board on the operation of the service as appropriate.
Financial Duties
Is a signatory to the SHARP office cheque account.
Makes decisions regarding payments to clients from this account and ensures that all such payments are properly recorded.
Makes petty cash payments in accordance with guidelines established by the Board and ensures that all such payments are properly recorded.
Other Duties
The post holder will be self-servicing in the production of letters and reports.
To undertake such other duties as may be reasonably required.
The client requests no contact from agencies or media sales.
UKLGIG, the leading UK charity dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting its first operations and office manager to support its growing team and expanding operations.
UKLGIG has been supporting LGBTQI+ people through the asylum and immigration system and campaigning for their rights since 1993. We are now looking for an Operations and Office Manager to support the organisation’s ongoing development by leading on operational planning and reviews, helping ensure the charity has necessary systems in place, and is acting in line with policies and procedures. You will lead on HR and finance functions and oversee administrative processes to ensure the smooth running of the organisation.
You will:
- Manage and improve the effectiveness and efficiency of systems that support delivery of UKLGIG’s mission such as office management and administration, IT and HR
- Apply your project management skills to running UKLGIG’s annual operational planning process, and conducting regular reviews and updating plans as necessary
- Work closely with the Executive Director to manage UKLGIG’s finances
- Provide support to trustee meetings and a new refugee advisory group
- Lead on UKLGIG’s HR processes, with training provided as needed in order to develop knowledge in this area.
- Be given training to act as UKLGIG’s administrator for our database on Salesforce
- Be provided with management training, if necessary, in order to effectively supervise UKLGIG’s Administrator/Bookkeeper.
UKLGIG is committed to equality, diversity and inclusion and we welcome applications from all sections of the community. We will interview all disabled applicants who meet the essential criteria for this vacancy.
In line with UKLGIG’s policy on criminal records, the successful applicant will be required to undergo a basic DBS check and to disclose all unspent criminal records at the point of conditional job offer.
HOURS: Full-time (35 hours per week). Working part-time or job-sharing will be considered. Occasional work in the evenings and at weekends may be required when face-to-face working resumes but with plenty of notice. UKLGIG encourages staff to maintain a good work life balance and has a TOIL system in place.
SALARY: Starting at £34,910 with potential annual step increases up to £38,892 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.
CONTRACT TYPE: Permanent
LOCATION: UKLGIG’s offices are based in Borough, central London. All UKLGIG staff are currently working from home due to Covid-19. A mix of working at home and/or the office is likely for the foreseeable future. When face-to-face working resumes, there might be occasional travel outside London with plenty of notice.
ANNUAL LEAVE: 25 days per year, increasing by one day per holiday year after two years of employment up to a maximum of 28 days
CLOSING DATE: 10 am, Thursday 15 April 2021
INTERVIEW DATES: TBC
HOW TO APPLY: Please read the job description and person specification. Email your completed application form and optional monitoring form to the email address in the job description. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.
Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow. Thanks to our amazing team of staff and volunteers, we support over 8,000 clients a year through our face to face, phone and digital services.
We are seeking to appoint a Welfare Benefits Caseworker to meet the ever-growing demand on our service in these challenging times to deliver welfare benefits advice to our clients. We are currently delivering all our services remotely until it is possible to resume face to face work in accordance to social distancing rules and safety measures.
As a Welfare Benefits Caseworker, your will:
- provide high quality advice and practical help to clients on welfare benefits issues.
- check entitlement, ensure awards are correct and challenge incorrect decisions
- progress casework through negotiations with the relevant benefits offices and agencies
- prepare appeal submissions for clients and, where required, represent clients at relevant tribunals and review boards
- keep accurate case records and ensure that all casework is recorded and reported in accordance with Citizens Advice Hounslow’s policies and practices.
- ensure that effective case management is maintained throughout.
For more information about the role please download the attached Job Description and Person Specification
Closing date: On-going
Interview date: TBC
Please note: we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.
We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.
We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.