Volunteer communications volunteer volunteer roles

Purpose:
To create, manage, and optimise digital fundraising campaigns that drive donor engagement, ambassador participation, and online revenue for the CIC.

Key Tasks:

• Establish and run online fundraising campaigns across social platforms, email, live streams, and community networks

• Help build the online infrastructure for the Volunteer Fundraising Ambassador Programme, including toolkits, digital scripts, social media assets, and onboarding materials

• Develop donor journeys, automation flows, and campaign funnels that convert supporters into recurring donors

• Analyse campaign performance, track KPIs, and present clear data reports to the Senior Fundraising Manager

• Work with the Digital Infrastructure Team to integrate donation forms, CRM systems, email platforms, and dashboards

• Support creative storytelling—producing digital content that is ethical, trauma-informed, powerful, and community-centred

• Stay updated with digital fundraising trends and tools to ensure our campaigns remain innovative and scalable

Ideal For:

Creative, analytical individuals who love blending digital strategy, humanitarian impact, and storytelling to mobilise communities online.

Why Join Us

• Play a central role in shaping a large-scale online fundraising ecosystem for a UK CIC

• Gain real experience building campaigns that run nationally and internationally

• Work with experts in digital systems, marketing, and fundraising strategy

• Develop a portfolio of real campaigns, reports, and data-driven results

• Access recorded training, references, and future paid opportunities

• Be part of a transparent, collaborative team committed to decentralisation and community empowerment

What You’ll Learn

• Digital fundraising strategy: ads, organic campaigns, email sequences, landing pages, funnels

• How to optimise donor journeys and increase engagement

• Data analysis, A/B testing, and reporting techniques

• How to build digital toolkits and onboarding flows for large volunteer teams

• Ethical storytelling and fundraising safeguards

• Multi-platform digital communication within a community organisation

LIVN Global is a faith-based charity dedicated to bringing hope and transformation to remote communities across the world by providing access to clean water, education, and sustainable development projects.

As we grow, we are seeking a volunteer Grants & Fundraising Officer to help us secure funding and build partnerships that will extend our reach and impact.

Responsibilities

• Research potential grant opportunities, trusts, and foundations aligned with our mission.
• Write compelling and precise grant applications & funding proposals.
• Develop creative fundraising initiatives and campaigns to engage individuals, churches, and organisations.
• Build and maintain relationships with donors and partners.
• Collaborate with the leadership team to develop a sustainable funding strategy.
• Ensure compliance with grant conditions, internal processes and relevant data protection standards.

Requirements

• Strong written communication skills with an ability to inspire through words
• Experience in grant writing, fundraising, or bid writing (desirable but not essential – training may be provided).
• A passion for social justice and a heart for Christian ministry.
• Confidence in managing multiple priorities whilst working with accuracy and own initiative.
• Excellent attention to detail and organisation skills
• Ability to work independently and keep things moving.

Benefits

• Live out your faith – Put your values into action through practical service that reflects love, dignity, and respect for all
• Learn new skills – Build your confidence and develop invaluable sector experience and unique skills.
• Serve with purpose – Use your time and talents to support a faith based charity rooted in action, compassion and love for others.
• Enhance your CV – Gain practical experience which can support future career goals.
• Flexibility - Work from anywhere and choose your own (part time) hours to fit around your schedule
• Build global connections – Join a passionate and supportive team with contacts based around the world and connect with others who are united with the intent to make a positive difference.

This role is a fantastic opportunity for a fundraiser to step into a hands-on strategic role, offering the chance to influence strategy, drive income growth and in turn support vital under-served communities across the world.

If this resonates with you, we’d love to hear from you!

Please submit your CV and a short cover letter outlining your interest in this role without delay.

                    While gaining invaluable experience, practice your passion within real-life scenarios. 

We’re looking for Social Media Manager volunteers to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will work with us and our partners to strengthen our online presence and attract organic traffic.

Responsibilities
Increase traffic to digital channels
Grow brand messages, visions and online presence.

Requirements
Working experience with online digital marketing & Social Media
Strong verbal, written, and organisational skills.
Enthusiastic, Dedicated and willing to learn.

The role could be entirely remote and is unremunerated but all reasonable expenses will be met.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

Barod is a pioneering substance misuse treatment provider in Wales, offering evidence based treatment and holistic support to individuals who access its services. Following a period of growth, we currently have some vacancies on our Board of Trustees.  We are looking for people who can contribute to the strategic direction of the organisation.

We are looking to welcome new individuals, with a range of backgrounds and experiences, to our Board of Trustees. We are interested in meeting individuals with knowledge/experience of any of the following areas:

• Business/Commercial  
• Criminal Justice 
• Accountancy
• Medical 
• Mental Health
• Social Services/Social Care
• Legal
• Housing
• Communications/Public Relations
• Lived Experience (Substance Use)

If you have the passion and the skills which can help us make a difference to people’s lives, then we would love to hear from you. These voluntary roles are unpaid, but travel expenses can be reimbursed.

Join Us as Treasurer – Make a Lasting Impact

The Maypole Project provides vital emotional and practical support to children and young people with complex medical needs, and their families. We are seeking an experienced Treasurer to join our Board of Trustees and help steer the charity’s financial future.

Why This Role Matters

Your expertise will ensure our finances remain strong and sustainable, enabling us to continue delivering life-changing support to families when they need it most.

What You’ll Do

• Oversee financial governance and compliance.
• Present budgets, accounts, and financial reports to the Board.
• Advise on financial strategy and sustainability.
• Support fundraising and investment decisions.

What We’re Looking For

• Strong financial background (accountancy or financial management).
• A recognised accountancy qualification (desirable)
• Understanding of charity finance and governance.
• Ability to explain financial matters clearly to non-financial trustees.
• Strategic thinker with sound judgment.

Commitment

• Attend quarterly board meetings in person at our offices in Orpington and/or online, reviewing monthly management accounts, preparation for and actions arising from board meetings plus ad hoc support working from home.
• Average one day per month.
• Induction and ongoing training provided.

Why Join Us?

You’ll be part of a passionate team making a real difference to families across South East London and beyond. Your contribution will help shape the future of a charity that truly changes lives.

Interested? 

Please visit our website and download the role description and application form.

We're building a platform to catch burnout before it happens. Need someone with HR connections who can talk to people and open doors.

The Problem

People are burning out at work. By the time managers notice, it's too late. We're building something to change that.

What We're Building

A platform that spots early warning signs of burnout and helps managers intervene before people break. Think predictive tech + psychology + practical support.

What We Actually Need You To Do

We need someone who can:

• Talk to HR people and managers about their burnout challenges (15-20 interviews over 2-3 weeks)
• Find organizations that might want to test this with their teams
• Help us understand what would actually work vs. what sounds good on paper

That's it. No corporate nonsense. Just real conversations with real people about a real problem.

Your Actual Tasks

Weeks 1-2: Find people to interview

• Use your network to find 15-20 HR folks, managers, and employees
• Schedule 30-60 min chats (we'll give you the questions)
• Could be over coffee, Zoom, phone - whatever works

Weeks 3-4: Do the interviews

• Have real conversations about burnout
• Document what matters (not what sounds nice)
• Work with our psychologists to make sense of it

Weeks 5-6: Connect us with organizations

• Find 5-10 companies that might test this
• Make intros to the right people
• Help us understand who'd actually pay for this

Time commitment: 2-3 hours a day. Work when you want. No meetings about meetings.

Why Bother?

Honestly:

• You'll help build something launching in 8 weeks (not years)
• You get to shape the product from scratch
• You'll work with psychologists and tech people who actually know what they're doing
• Good for your CV if you want to move into product/research/biz dev
• If you're brilliant, we might offer equity or a paid role later
• Work from home, flexible hours, no micromanaging

Also: burnout is real. If you've seen it or felt it, you know why this matters.

Who We're Looking For

Someone who:

• Knows HR people or managers (and they'd actually take your call)
• Can have a proper conversation without reading a script
• Gets why burnout matters (maybe you've been there)
• Doesn't need babysitting - you see what needs doing and do it
• Can move fast - we're launching in 8 weeks

Experience we care about:

• You've worked in HR, management, or people stuff (3+ years)
• You've done interviews or research before (or you're confident you can)
• You have connections we don't (that's the whole point)

Don't have all of this? Apply anyway if you care about the problem and can help.

What You Actually Get

• Real product experience (not busy work)
• Portfolio piece you can show people
• References from our team
• Connections with psychologists and tech people
• Maybe equity if you're exceptional
• The satisfaction of helping prevent burnout (sounds cheesy but it's true)

The Team

• Chief Behavioral Psychologist
• Occupational Psychologist
• AI/ML person
• CTO
• UX Designer

Small team. No corporate BS. Building something that matters.

Timeline

Start: Now (November) Busiest: First 2 weeks (3 hrs/day finding and scheduling people) After that: 2 hrs/day for 4-6 weeks End: Mid-December

Work whenever suits you. We care about results, not when you're online.

Success = 

• 15-20 good interviews done
• 5-10 companies interested in testing this
• Insights that help us build the right thing
• Not wasting each other's time

Why Not Paid?

We're pre-revenue. Every penny goes into building this. But if you're good, equity or paid work could come later. And the experience is worth more than a few hundred quid anyway.

What We Promise

We won't:

• Have pointless meetings
• Micromanage you
• Waste your time
• Give you vague objectives

We will:

• Be clear about what needs doing
• Support you when needed, leave you alone when not
• Give you proper credit
• Write you good references

Why This Matters

Burnout is expensive (£322 billion to the economy) and miserable (for the people going through it). Most companies wait until people break, then offer an EAP number.

We're trying to catch it earlier. Your conversations will tell us if this is actually useful or just another wellness gimmick.

To Apply

Just tell us:

1. Why you care about this (2-3 sentences)
2. Who you could realistically interview (be specific)
3. Any organizations you could connect us with
4. Can you start now and commit 2-3 hrs/day for 6-8 weeks?

Attach your CV.

Don't overthink it. If this sounds interesting, apply.

Questions? Email us - we respond fast.

P.S. If you're not sure you're "qualified enough" - apply anyway. We need diverse perspectives, not clones.

The Charity for Action on Spiritual Abuse (formerly Replenished Life) is on a bold mission — and we need passionate, committed individuals to join us at a pivotal moment in our journey. 

Our Vision 

We believe in a world where everyone who has experienced harm in a spiritual, religious, or faith-based context is: 

• Heard and understood 

• Properly supported 

We are working towards a world where every faith and secular organisation: 

• Knows how to recognise and respond to spiritual abuse 

• Understands what a healthy religious or spiritual culture looks like 

Why Now? 

Thanks to a major Comic Relief Organisational Growth Fund grant, we are scaling up in big ways — expanding our support services, training programs, and research initiatives. With this growth comes an exciting opportunity: 
We’re recruiting 3 new trustees to join our dynamic and forward-thinking board. 

Who We're Looking For 

We are especially keen to hear from people with skills and experience in any of the following areas: 

• Financial planning and oversight 

• Strategic thinking and organisational development 

• Safeguarding and complaints handling 

• Policy, process, and quality assurance 

Whether you're already a trustee or exploring this role for the first time, if you believe in safer spiritual spaces and have time to give (around 1–2 days per month), we want to hear from you. 

We are committed to building a diverse trustee board that reflects the communities we serve, and we warmly welcome applicants from all backgrounds, faiths, and none. 

Why Become a Trustee? 

Being a trustee is more than governance — it’s purposeful leadership. It means: 

• Playing a vital role in a growing, impactful charity 

• Using your skills for social good 

• Collaborating with passionate, kind, and committed people 

• Gaining new experience and strategic insight (great for your career or personal growth!) 

• Helping shape national conversations around spiritual abuse, faith, and safeguarding 

We’ll support you every step of the way with training, resources, and a friendly, engaged trustee and leadership team. 

Time Commitment 

• Quarterly online board meetings (weekday evenings) 

• One in-person strategy day per year 

• Occasional reviews or input between meetings 

• Ongoing contribution to your portfolio area — within your flexible 1–2 days/month 

Practical Bits 

• This is a volunteer role (reasonable out-of-pocket expenses reimbursed) 

• Supportive induction and ongoing trustee development provided 

Ready to Make a Difference? 

To express your interest, contact Ruth Appleton through charity job message 

Download the full Trustee Recruitment Pack

Want a chat? Ruth is happy to talk more about the role before you apply. 

About Us

Tell My Truth and Shame the Devil CIC is a grassroots community interest company committed to fighting Child Sexual Abuse (CSA) across all UK communities.
We work to protect, heal, and empower survivors, amplify their voices, and educate the public through media, outreach, and education.

Our CIC is a movement, not just an organisation — everything we do is built from the ground up by people with heart, courage, and vision. We believe in truth, love as law, and community unity.

This is a grassroots, volunteer-driven structure, so this role will suit someone who values purpose, legacy, and growth over titles or pay at this stage.

Role Overview

We are seeking a Voluntary Assistant to the Executive Assistant, who will directly support the Executive Assistant to the Founder in the day-to-day coordination, administration, and communications of the CIC.

You will play a vital role in helping the team stay organised, efficient, and connected as we expand our operations, events, and fundraising programmes.

This is an unpaid voluntary position for someone passionate about helping build a movement that fights CSA and supports survivors across the UK.

Key Responsibilities

• Support the Executive Assistant in managing schedules, meetings, and communications.

• Assist with preparing reports, tracking project tasks, and ensuring follow-ups through Asana.

• Help organise and document team meetings, training sessions, and fundraising events.

• Communicate with internal departments, volunteers, and external partners in a professional and sensitive manner.

• Assist with digital organisation — filing, cloud storage management, and shared document control.

• Help prepare correspondence, press materials, or short summaries for the Founder or senior team.

• Occasionally attend virtual or in-person meetings to take notes and ensure next steps are actioned.

• Maintain confidentiality and sensitivity when handling information related to CSA, survivors, and internal operations.

Ideal Candidate

• Passionate about fighting against CSA and supporting survivors.

• Organised, proactive, and eager to learn about how community organisations operate.

• Tech-savvy and comfortable with tools like Asana, Microsoft Office, and Google Drive.

• Strong communication skills (written and verbal).

• Professional, empathetic, and committed to the CIC’s values of truth, love, and collective healing.

• Able to take initiative and work independently or within a small, close-knit team.

What You Will Gain

• Direct mentorship from the Executive Assistant and leadership team.

• Experience working closely with the Founder and understanding the inner workings of a fast-growing grassroots organisation.

• Opportunities to develop leadership, communication, and project management skills.

• The chance to make a real difference in the fight against CSA and contribute to something historic.

• Full training, mentoring, and ongoing personal development provided.

• Travel and food expenses covered for any in-person activities.

The possibility of transitioning into a paid role as the organisation grows.

Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

Do you have experience organising events, or would you like to get some? Our past fundraising activities have included pub quizzes, a photography competition and exhibition, sale of locally made jeans and more. If you’re buzzing with ideas of how to raise money or are keen to get stuck in and help to make some events happen, we would love to hear from you.

The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.

East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools. 

By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community. 

Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

Fundraising advisors wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

If you are a professional fundraiser and would like to help but are short on time, we would love to hear from you even if you are unable to get deeply involved. We would appreciate one-off or ongoing advice on the phone, online or in person. We would welcome feedback on our fundraising strategy and past applications, any advice about trust and grant fundraising, and any other advice you can give. 

The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.

If you have experience in funding strategy, writing grants for funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools. 

By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community. 

Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

Overview

The Social Supermarket Initiative (SSI) is a community-led social enterprise addressing food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. 

We are seeking an organised, proactive, and digitally confident Social Media Manager to manage SSI’s social media channels, ensuring consistent, mission-led communication that connects with members, volunteers, partners, and the wider community.This role focuses on platform management, scheduling, live engagement, and audience interaction. 

You will work closely with the Graphic and Content Coordinator and the Marketing & Communications Team to ensure all activity aligns with SSI’s brand, values, and communications policies.

Key Responsibilities

• Schedule, manage, and publish posts on SSI’s social media platforms (Facebook, Instagram, LinkedIn, X, TikTok) in line with content provided by the Graphic and Content Coordinator.

• Go live on social media platforms as needed to promote events, campaigns, or community initiatives.

• Monitor SSI’s social media channels, including comments, messages, tags, and mentions, ensuring timely, professional, community-centred responses.

• Collaborate with the Graphic and Content Coordinator and the Marketing & Communications Team to ensure messaging aligns with campaigns, brand guidelines, and organisational priorities.

• Track basic analytics and engagement data, providing concise reports and insights to inform ongoing activity.

• Ensure all social media activity complies with SSI’s Brand Identity, Social Media Policy, and Communications Policy.

• Support the promotion of events, membership drives, and campaigns through coordinated social media activity with the team. 

About You

Essential

• Experience in social media management and channel oversight.

• Confident using social media tools, scheduling platforms, and basic analytics dashboards.

• Strong organisational skills, able to manage calendars, live sessions, and multiple priorities.

• Clear, professional written communication and a community-centred approach when engaging online.

• Comfortable working collaboratively with the Graphic and Content Coordinator and the Marketing & Communications Team.

• Genuine interest in community engagement, social enterprise, and SSI’s mission.

Desirable

• Familiarity with analytics tools (Instagram Insights, Meta Analytics, or similar) to track engagement and inform strategy.

• Interest in ethical storytelling, nonprofit marketing, or advocacy work.

• Experience coordinating with creative teams or managing workflows across multiple stakeholders.

• Ability to interpret social media metrics and make practical recommendations for improvement.

• Experience working in a small team or dynamic environment where flexibility and adaptability are key.

• Strong organisational skills for managing multiple platforms, schedules, and live events simultaneously.

What We Offer

• The opportunity to manage social media for a purpose-driven social enterprise with measurable community impact.

• Hands-on experience in social media management, live engagement, and analytics reporting.

• Close collaboration with the Marketing & Communications Team and the Graphic and Content Coordinator.

• Networking opportunities through SSI’s community events, partners, and outreach activities.

• Training and development to support your growth and impact.

• Potential for extended collaboration or future opportunities within SSI, subject to organisational need.

How to Apply

Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role.

We are looking for an enthusiastic and passionate person who could devote the time to volunteer with us as one of our Trustees. As a Trustee of the Branch, you will have the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental in the running of the Branch and setting out both the short and long terms aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

The Milton Keynes & North Bucks Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

Primary responsibilities of the Fundraising Trustee

• Lead on developing and delivering fundraising strategies
• Help identify new income streams and build relationships with donors, sponsors, and community groups
• Support and advise the board on fundraising best practices
• Champion our cause and represent the branch at events and in the community
• Identify grant opportunities and apply for relevant funding streams via grants

What we are looking for in a Fundraising Trustee:

We are looking for people from all social and cultural backgrounds, with experience and skills in any of the following areas:

Experience in fundraising, marketing, or income generation

Strong networking and communication skills

A commitment to animal welfare and the values of the RSPCA

Willingness to attend monthly trustee meetings and contribute time between meetings

Alongside the relevant experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

What we can offer you as a volunteer Branch Trustee

You’ll work alongside a passionate team and help shape the future of our branch

Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the branch.

The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.

The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.

A way to expand your professional and personal network through working with like-minded people.

We hope you are interested in volunteering for our branch!

Hackney Migrant Centre (HMC) is seeking to recruit a Chair to support our work and  ensure financial and organisational stability as we implement our newly developed Strategic Plan for 2025-2028. Our current Chair is stepping down at the end of her three-year term. We have recently appointed a new Vice-Chair, an experienced Treasurer in post for over a year, and our CEO has now been in post for over 18 months, providing continuity and stability in leadership. This is an opportunity for someone with previous Board experience to coordinate and lead the Board of Trustees and make an important contribution to the work of this well-respected local charity at a crucial time in its development.

HMC was established in 2007 to provide advice and support to migrants to help them overcome problems with their immigration status and in accessing services. We welcome all migrants, regardless of immigration status or nationality. With the help of a team of professional advisors and volunteers, we delivery immigration, housing and welfare advice and provide a range of holistic advocacy and support services in a community setting. We work to support visitors to address urgent problems they are facing, and address long term challenges relating to insecure immigration status, homelessness and destitution.

As the external environment for migrants has become increasingly challenging and funding pressures have intensified, we have had to review and adapt the scope of our work. Over the past two years, the staff team has reduced to a team of five, with most roles being part-time. We now have an annual budget of just over £300,000 and are in the process of reviewing what we can realistically achieve, as well as how we can become more resilient and financially sustainable.

We welcome applications from people from a range of backgrounds and experience who would be happy to take up this exciting challenge. We are particularly keen to recruit trustees with lived or learned experience of migration to the UK.

If you would like to be considered, please apply by Monday 2 February 2026, attaching a CV and a brief statement outlining why you are interested in the role and what you could bring to it (no more than two sides of A4). 

See the job description below for further details and for more information about our website.

Thank you for your interest, and we look forward to receiving your application!

Sight loss can be a big deal for many people: It often comes later in life and throws up many challenges. There can be a lot to get your head around and new things to learn. In this role you will help people who have had an initial contact with RNIB by sharing with them relevant information, including available services, ways to connect with others in a similar situation, and opportunities to play a positive role in removing barriers in society. In support of your conversation you will make brief, accurate notes in the customer contact record. In short, you’ll play an important role in helping people on the journey to living well with sight loss.

You will join a well-established, friendly team that make outbound calls to RNIB beneficiaries and supporters. This role can be done from home, with the ability to make calls at times that fit in with your schedule. We’re seeking a minimum commitment of four-six hours per week. Calls can be made between 12pm and 7pm. Full training will be given before you start making calls. We are seeking to recruit a group of volunteers that includes some individuals with lived experience of sight loss.

How you will be supported in your role
Comprehensive training will be given before you start making calls, and support will continue throughout your volunteering. The team you are joining is located across the UK. There are opportunities to connect with other volunteers and colleagues via MS Teams, including social “Kettle catchups”. The team meets twice a year in person, and you will be very welcome to take part.

Reliable broadband or ethernet as calls will be made through your internet connection. You’ll need a quiet and confidential space at home when making calls, so that neither your screen nor conversations are visible / audible to others in your household.

How often will I be needed?

• 4 Hours per Week

Key requirements

• You must be aged 18 or over. This opportunity requires two references.

Location

Region

• Yorkshire and the Humber, West Midlands, South West, South East, North West, North East, Greater London, Northern Ireland, Wales, Scotland, East Midlands, East of England

Home based

• This role is home based

Additional location information

• Homebased

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You will have a friendly, empathetic and non-judgemental disposition and be able to listen well – acknowledging and building rapport. A sociable nature and the ability to put people at ease are important qualities. You will be confident with IT and will have experience of MS Windows and common software.