Volunteer community fundraising officer jobs

Join Camp Jojo as our Communications and Marketing Officer and help transform the lives of children and families through the power of inclusive summer camps. This is an exciting opportunity to shape the voice and profile of a small but growing charity with a big heart and an even bigger mission.

Camp Jojo is a vibrant charity dedicated to creating memorable, accessible camp experiences for children with additional needs and their families. We are looking for a proactive, creative and highly organised Communications and Marketing Officer to play a key role in supporting our next stage of growth.

In this varied and rewarding role, you will lead on all aspects of Camp Jojo’s communications – from managing social media and digital content to supporting internal communications with our Trustees, volunteers and partners. You will help tell the stories that matter, promote our impact to supporters and funders, and ensure our messaging is clear, consistent and engaging.

Working closely with our Communications Committee and Board, you will coordinate campaigns, produce newsletters and reports, manage our website content, and help develop effective marketing strategies. You will also provide essential administrative support, maintain key documents and procedures, and ensure communications activity runs smoothly and efficiently.

We are looking for someone who is a confident communicator, able to juggle multiple tasks, manage their own time effectively and work flexibly around the seasonal demands of the charity. Above all, you will share our passion for supporting children and families and be excited about contributing to a friendly, collaborative and purpose-driven organisation.

While this position will be performed remotely, occasional on-site attendance at our Essex and Cumbria locations is an essential part of the role. Travel between sites will be required from time to time.

Candidates must be eligible to live and work in the UK.

If you are creative, motivated and keen to make a genuine difference within a supportive team, we would love to hear from you.

Ataxia UK is in an exciting phase of expansion in its Fundraising activity, specifically regarding investment in a Philanthropy function with a dedicated member of staff. In the past, High Net Worth Individuals (HNWI) have been managed reactively by the CEO and other Fundraising staff as opportunities have arisen. Ataxia UK (AUK) now wants to make a step change, in response to identified potential within the current fundraising landscape, towards strategic management of a pipeline of HNWI. As part of this, AUK is looking to engage a consultant on a fixed term contract, to work closely with the Senior Philanthropy Manager to undertake comprehensive research & scoping, in order to populate a HNWI pipeline for AUK. 

Please note, due to the large number of applications we receive, you will only be contacted should we wish to invite you to interview.

Chelsea or Sutton (with 1 day a week working from home)

About Us

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. Join our ambitious and supportive Individual Giving Team and help us deliver our most ambitious fundraising strategy yet.

What You’ll Be Doing

As our Individual Giving Assistant – Supporter Retention & Development, you’ll play a vital role in supporting our fundraising campaigns and projects, helping to retain and maximise the lifetime value of our supporters. You’ll be one of the first points of contact for our donors, providing exceptional supporter care and ensuring every supporter feels valued. Your day-to-day will include:

• Responding to supporter enquiries by phone and email, ensuring all queries are handled efficiently and with care
• Thanking donors and personalising communications to build strong relationships
• Accurately recording and processing donations, including “in memory” gifts, and updating supporter records on our database
• Supporting the delivery of fundraising campaigns, including creating timing plans, checking data, and monitoring stock levels
• Managing invoices and supporting the team with administrative tasks
• Working with colleagues and volunteers to deliver the best possible supporter experience

What We’re Looking For

You’ll be an enthusiastic team player with:

• Excellent organisational skills and attention to detail
• Strong interpersonal and communication skills, both written and verbal
• The ability to prioritise, manage multiple tasks, and meet deadlines
• A proactive, flexible approach and willingness to support the team as needed
• Good working knowledge of Microsoft Office (experience with customer databases is desirable)
• Commitment to providing outstanding supporter care and working in a supporter-focused environment

Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided.

Why Join Us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.

What we offer:

• 27 days annual leave (rising with length of service), plus UK bank holidays
• Up to 6% employer pension contributions (increasing with service)
• Enhanced maternity and adoption pay
• Life insurance and employee assistance programme
• Flexible and hybrid working options (work from home one day a week)
• Access to subsidised staff restaurants, wellbeing initiatives, and more
• Bright, modern offices in Chelsea and Sutton, with excellent transport links

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.

​​We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!​

This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the East Anglia region.​

As the Community Fundraiser covering East Anglia you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.  Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.​

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you live in Cambridgeshire, Norfolk or Suffolk?
• Do you have at least one years' experience of working in a professional Community Fundraising position?​

​

Have you answered Yes to these questions?

Does this sound like the opportunity to really get 2026 off to an amazing start? ​

If you are excited to learn more about this position, please take a read through our recruitment pack which is attached in this advert.​​

If you have the skills and ambition that we are looking for we welcome your application.  We are really looking forward to welcoming a new member to our team!

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

Are you an experienced fundraising professional who thrives on understanding the vision for a project, preparing funding bids and leading fundraising initiatives?  Are you excited by the idea of working with faith communities to figure out how to fund the projects that matter to them? The Finance Department of the Diocese of Leeds is recruiting a Senior Grants and Fundraising Officer. Based at Hinsley Hall, Leeds. More details at the Diocese of Leeds website. First interview to be held on Wednesday, 4 February 2026.

We’re hiring a Fundraising Officer at WeSwim, this is a relationship-led fundraising role with real ownership and influence.

At WeSwim, we support disabled adults to swim in welcoming, inclusive volunteer run clubs across London. For many of our swimmers, the water offers a new freedom, easing pain, building confidence, and opening up new ways to move and connect. Our work is powered by community, care and people who believe swimming should be accessible to everyone.

We’re now looking for a Fundraising Officer to lead our community fundraising and individual giving efforts and help shape the future of WeSwim’s income.

We already have a strong community of swimmers and volunteers who care deeply about WeSwim. In this role, you’ll work with the community to create more fundraising activitym supporting our members to fundraise in ways that feel achievable, inclusive and meaningful. You’ll be the main point of contact for community fundraisers, creating simple tools and resources that help people feel confident getting involved.

You’ll also work closely with the CEO to develop and grow WeSwim’s individual giving and monthly donations, helping to transform our mix of income over time. 

You’ll build thoughtful supporter journeys, create simple and engaging fundraising resources, and help deliver campaigns that clearly show the impact of WeSwim’s work. No two weeks will look the same, but every week will be purposeful and people-centred.

This is a part-time role (15 hours per week) with a high level of trust, autonomy and collaboration. It’s ideal for a proactive fundraiser who enjoys building relationships, thinking creatively and taking ownership. Someone who wants to be close to the ground and see their work make a tangible difference in a small charity.

Every strong supporter relationship you build will help to keep our clubs running, welcomes new swimmers into the water, and strengthens the community that makes WeSwim possible.

Key Responsibilities:

Community Fundraising

• Inspire & support individuals and groups to run their own fundraising activities (e.g., bake sales, swim challenges, quiz nights).
• Act as the primary contact for all community fundraisers, including swimmers, volunteers, supporters, and local groups.
• Develop accessible fundraising resources and an annual plan of community fundraising activities, moments and campaigns.

Individual Giving & Monthly Donations

• Lead the development and growth of WeSwim’s monthly giving programme.
• Deliver a high-quality stewardship programme for individual donors including welcome and impact communications.
• Use data to track donor retention, upgrade opportunities, and areas for improvement.

Campaigns, Communications & Community Engagement

• Plan and deliver key fundraising campaigns (e.g. Christmas Appeal, Giving Tuesday).
• Create engaging fundraising content and stories across email, social media, the website and fundraising platforms.
• Build relationships with community groups and partners, representing WeSwim at relevant events.

Systems, Data & Reporting

• Maintain accurate fundraising records and supporter data.
• Monitor fundraising performance and produce reports and insights.
• Contribute to improving fundraising systems and digital tools.

Diversity and Inclusion: We are passionate about creating a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, ethnicities, ages, sexual orientations, gender identities, and abilities. We particularly welcome applications from disabled people, people from the Global Majority, LGBTQIA+ individuals, and those underrepresented in charity employees. We believe diverse perspectives strengthen our decision-making and help us better serve our community.

Location: Your work will mostly be from home but will involve travel within London. Please only apply if you have the right to work in the UK and are based within easy reach of London.

Join us in making a difference to increase opportunities for disabled people to swim in London.

Do you know someone passionate about volunteering and community development? We're looking for a Volunteering Brokerage Coordinator to join our small but mighty team.

This role is perfect for someone who wants to make a real difference - connecting volunteers with causes they care about, supporting community groups to build their volunteer programmes, and championing the value of volunteering across Waltham Forest.

Location: Home Based with travel as per role requirements
Contract Type: Permanent
Hours: 37.5 Location
Salary: £29,745.85 £320 monthly car allowance

Job Purpose

To deliver community and university fundraising activity, achieving ambitious income targets through high-quality relationship management, excellent supporter and volunteer experiences and effective delivery of fundraising initiatives.

The role will focus university fundraising and wider community fundraising, working within strategic direction set by the Community Fundraising Manager. The post-holder will be responsible for day-to-day delivery, supporter stewardship and event activity, contributing insight and learning to improve future fundraising approaches.

Responsible For

• Delivering day-to-day fundraising activity across university and community fundraising portfolios, in line with agreed plans, targets and priorities.
• Building and managing positive relationships with supporters, students, volunteers, university staff, community groups and service contacts.
• Supporting the delivery of community fundraising events and university-based fundraising activity, ensuring a positive supporter and volunteer experience.
• Working directly with Hft services to support and enable service-related fundraising activity, following agreed guidance and processes.
• Recruiting, motivating and supporting volunteers involved in community and university fundraising activity.
• Contributing ideas, insight and feedback to support the innovation and continuous improvement of fundraising products and initiatives.
• Ensuring supporter, volunteer and activity data is accurately recorded on the CRM.

Key Accountabilities

• Fundraising Delivery
• Supporter, Volunteer and Student Experience
• Quality, Compliance and Data
• Protect and promote Hft’s brand and values at all times.
• Collaboration and Internal Working
• Financial Sustainability and Administration

Person specification

Essential

• Experience of working in a fundraising, charity, community engagement, sales or customer-focused role.
• Experience of delivering income targets or other performance-related objectives.
• Experience of building and maintaining positive relationships with a wide range of stakeholders.
• Strong interpersonal and communication skills, with confidence engaging supporters, students and volunteers.
• Ability to work independently while contributing effectively as part of a team.
• Good IT skills, including CRM systems, Microsoft Office and digital communication tools.
• Highly organised, with strong attention to detail and accurate record keeping.
• Willingness and ability to travel, including evenings and weekends as required.

Desirable

• Experience of working with universities, students or education settings.
• Experience of supporting or delivering fundraising events.
• Experience of recruiting or supporting volunteers.
• Knowledge of digital fundraising.

Our Values and Behaviours

Diverse

We appreciate that everyone is unique, so we champion equity, diversity and inclusion.

Kind

Our compassion shines through everything we do.

Positive

We focus on finding solutions, partnering up for progress and getting others involved.

Visionary

We are proud to paint a picture of what the best life possible could look like

You may also have experience in the following: Community & Events Fundraiser, Fundraising Officer, Fundraising and Events Coordinator, Event Fundraiser, Marketing Assistant, Community Fundraiser, Direct Marketing, Events Coordinator, Community Fundraising, Events Assistant, Third Sector, Charity, Not for Profit, Fundraiser, Fundraising Assistant, Marketing Executive, Marketing Officer, Sales Executive, Sales Assistant, etc.

REF-225 930

We are looking for a proactive and people-focused Events and Fundraising Coordinator to support the delivery of our fundraising activity, events and supporter engagement programme. 

This role is ideal for someone who enjoys combining relationship-building, organisation and delivery, and who wants to play a hands-on role in creating positive supporter experiences. You will support individual giving, community and challenge fundraising, and a programme of events that recognise and celebrate our supporters and pro bono partners.

Can you balance creativity with strong organisational skills to meet deadlines?

We’re looking for a proactive and organised Community Fundraising Marketing Officer to join our Community Fundraising team at the Motor Neurone Disease (MND) Association. This is a fast-paced and rewarding role where you’ll play a key part in growing and developing our community fundraising portfolio, helping us recruit and retain supporters who make a real difference.

As a Community Fundraising Marketing Officer, you’ll work closely with colleagues across the Association to deliver engaging campaigns and supporter journeys. You’ll be adaptive and solution-focused to help ensure our fundraising activities are promoted and delivered effectively, and that every supporter feels valued and connected to our cause.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office at least 1 day per week.

Key Responsibilities:

• Assist with delivery of community fundraising plans and strategies to meet recruitment and income targets.
• Manage marketing campaigns from concept to delivery across multiple channels.
• Create and implement operational and marketing plans, including content planning.
• Monitor recruitment, income and expenditure to ensure strong return on investment.
• Work with digital fundraising and digital products teams to deliver effective acquisition communications.Maintain and update community fundraising web pages for a seamless supporter experience.
• Support acquisition and retention activities, including cross-selling and stewardship.
• Provide accurate reports on income, expenditure and recruitment against targets.
• Support the delivery of community fundraising events, including attending activities which may occasionally take place at weekends.

About You:

• Experience in fundraising or a sales/account management role.
• Skilled at working to targets and managing competing priorities.
• Ability to create visually engaging content to inspire supporters.
• Strong interpersonal and communication skills across all channels.
• Respectful and inclusive approach, valuing diverse backgrounds and perspectives.
• Excellent time management and organisational skills.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

If you’re ready to bring your skills and energy to a role that truly matters, we’d love to hear from you.

We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!​

​​This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals.​

We currently have an opening for a Community Fundraiser, to be based in the Mid-North Wales and West Midlands region.​​

​As the Community Fundraiser covering Mid-North Wales and West Midlands, you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.​

​​Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1 million.​​

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• ​​Do you live in Herefordshire, Shropshire, Staffordshire,​Warwickshire, West Midlands, Worcestershire or Mid-North Wales?​
• Do you have at least one years' experience of working in a professional Community Fundraising position?​​Have you answered Yes to these questions?​
• Does this sound like the opportunity to really get 2026 off to an amazing start? ​​​

If you are excited to learn more about this position, please take a read through our recruitment pack provided with this advert.​​

If you have the skills and ambition that we are looking for we welcome your application.  We are really looking forward to welcoming a new member to our team!

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Bradbury Fields enables blind, partially sighted and people with dual sensory impairments to achieve their potential, giving them the ability to contribute to the social and economic fabric of their local communities. The organisations' overarching aim is to provide advice, support, and guidance from the point of diagnosis and subsequently for as long as people need and require their wide range of services. 

Following a period of significant change, Bradbury Fields is entering a new and exciting chapter underpinned by a clear commitment to long-term sustainability. Currently, Bradbury Fields is predominantly funded by statutory sources, the organisation is keen to grow unrestricted income to provide greater flexibility, support core costs, and enable service development for blind and partially sighted people. With core services funding relatively secure in the short term, Bradbury Fields is investing thoughtfully in fundraising growth and is seeking an enthusiastic Head of Fundraising and Marketing – a brand-new role for the charity - to help build a strong, sustainable foundation for the future. 

This role has wide ranging appeal. Bradbury Fields are happy to consider candidates for whom this role might be an exciting step up to managing multiple income streams beyond one specialist area, but equally this would be an engaging role for an experienced manager or Head of looking to work for a well established, local charity making a difference to people across Liverpool, ultimately taking their income success to the next level.

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack, please contact THINK Recruitment and our team will support you.

Closing date for applications: Midnight Sunday 18th January 2026 

About Us
Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.

At the heart of our work, are our partnerships; many of which have spanned decades.  Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.

We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters.  Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.

Key details

• Salary: £30,000 pro rata
• Hours: 14 hours per week (2 days), ideally Wednesday and Thursday
• Strong possibility of increasing to 21 hours (3 days) in future
• Option to work up to 8 additional paid event days per year (e.g. WOMAD), reviewed annually
• Reports to: Executive Director
• Contract: Permanent, subject to successful 6-month probation
• Annual leave: 25 days (pro rata)
• Pension: Auto-enrolment after 6 months, with 3% employer contribution
• Right to Work check required

Accessibility

We regret that due to the office being on the second floor with a narrow staircase and no lift, this role is not currently suitable for applicants with additional accessibility needs. We will update this if circumstances change.

Key responsibilities

Fundraising and donor management

• Research, develop and submit fundraising proposals to trusts, foundations and major donors
• Maintain accurate fundraising trackers for applications and reporting deadlines
• Coordinate partner inputs for monitoring and donor reports
• Support the Executive Director with fundraising and reporting to trusts and individuals

Events

• Plan and manage Action Village India events across the year
• Attend fundraising events (including evenings and weekends, as agreed)
• Attend WOMAD festival and support delivery of Action Village India’s stall and presence

Individual giving

• Plan and deliver regular appeals and supporter communications
• Develop new ways to engage supporters and grow individual giving income
• Build strong supporter journeys to retain and deepen engagement

Communications and development

• Create compelling fundraising and supporter communications
• Contribute to newsletters, annual reports and appeals
• Coordinate content for events and exhibitions, including WOMAD
• Work with partners to generate stories, updates and visual content
• Manage organisational content such as leaflets, webpages and reports
• Work closely with the Communications and Administrative Officer on social media and CRM content

Person specification

Essential experience

• Minimum three years’ experience in fundraising (trusts and foundations, events and individual giving)
• Proven success securing funding from UK trusts and foundations
• Strong proposal and report writing skills
• Experience co-organising fundraising events

Knowledge and skills

• Knowledge of UK trusts, foundations and institutional funders
• Understanding of the international development and solidarity sector
• Knowledge of Charity Law, Data Protection and the Fundraising Code of Practice
• Excellent written communication skills for diverse audiences
• Proficiency in Excel

Personal qualities

• Passion for social justice and supporting marginalised communities in India
• Highly organised, self-motivated and able to manage competing priorities
• Comfortable working independently in a small team
• Strong interpersonal and cross-cultural relationship-building skills

Desirable

• Experience working with NGOs, particularly in Asia and India
• International development experience
• Photoshop and InDesign skills
• Clean driving licence

Other requirements

• Willingness to work some evenings and weekends and attend WOMAD (late July)
• Ability to travel to rural India if required
• Strong commitment to equality, diversity and inclusion and to Action Village India’s values

How to apply

Please email:

• Your CV (with two contactable references)
• A supporting statement or cover letter (around two sides of A4, maximum three)

Closing date: Sunday, 8 February 2026

The Volunteer & Kitchen Coordinator is responsible for recruiting and supporting volunteers at Catching Lives. This is a pivotal role in the charity which includes recruitment and induction of volunteers; managing the rota to cover shifts; managing food ordering in response to demand and budget; ensuring that the kitchen runs smoothly and meets high standard of hygiene; and communicating daily with volunteer teams.

With 100+ volunteers across the Centre and Bookshop, being Volunteer & Kitchen Coordinator calls for excellent organisational and communication skills, along with the ability to offer a friendly and non-judgemental service to people experiencing homelessness and other issues.

This is a part-time post at 25 hours per week. The working pattern will be agreed with the successful candidate and is normally between 8.30am-4.30pm Monday to Friday, with occasional weekend and evening working.

What we're looking for:

• Experience of providing services to, and communicating with, a diverse range of people (e.g. customers, service users).
• Experience of managing a varied and time-sensitive workload.
• Clear and professional written and verbal communication.
• Proven ability to use digital tools for tasks such as communication, scheduling and data entry.
• Proven ability to work independently and proactively, and to use initiative.
• Able to offer a friendly, non-judgemental service to people experiencing homelessness, addiction, mental ill health and other challenges.
• Understanding of, and commitment to, diversity, equality and inclusion.
• Able to maintain professional boundaries (training will also be provided).
• Certified in last two years in Level 2 Food Hygiene or willing to achieve this within probationary period (funded by Catching Lives).

Catching Lives supports people who are homeless or insecurely housed in Canterbury and East Kent. Our vision is of a society where everyone has a safe place to live and the opportunity to lead a fulfilling life. Our day centre is a minute’s walk from Canterbury East station. We open every day of the week to provide basic facilities (food, showers, laundry) alongside one-to-one support to help people improve housing, health and social connection. We also run a programme of arts and activities, and host specialist services from partner agencies.