Job title:Employer Engagement Manager (Work Experience)

Location:                Remote working in the UK

Responsible to:Head of Engagement 

Salary:£28,000 to 38,000 per annum FTE 

Please note, although this role is remote based knowledge of employer engagement in the North West is required. 

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Why us?  

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has grown then fold in the past two years. This has supported growth in our employer network from 70 to 700 leading employers and 3800% growth in the number of work experience places offered during the same period.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost seven hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles. 

Role Summary 

Working for the Head of Engagement in your region, and as part of a team of Employer Engagement Managers, Educational Relationship Managers, Programme Delivery Partners, and Regional Fundraising Officers, you will focus on relationship building in your community and will be responsible for connecting a network of schools, colleges, employers and partners in your dedicated region to deliver work experience opportunities, as well as well as other opportunities through our growing portfolio of programmes. 

Key Duties / Responsibilities: - 

• Outreach to and onboarding of new host employers, helping to grow our employer network to reach ambitious targets for Experience and Progression Programmes (and others as they develop). 

• Account managing relationships with participating employers and other regional stakeholders, supporting them in the design of programmes (where appropriate) and engagement with our leading technology platform. 

• Supporting employers to achieve their aims, through either our free or chargeable services, as appropriate. 

• Outreach to discount and opportunity providers, helping grow the range of discounts and opportunities for young people through our Youth Card programme. 

• Supporting programmes as needed on any contact, phone conversations with stakeholders, programme delivery tasks and wider charity work in support of wider organisation aims and needs, particularly during peak delivery periods. 

Skills / Experience / Knowledge:- 

Essential  

• Experience in a similar environment working with a variety of stakeholders 

• Clear and concise communicator, capable of producing written content to a professional quality 

• Confident liaising with and managing relationships particularly with stakeholders from all levels 

• Comfort and experience in working with technology and data management 

• Proven capability of working through high volumes of work and securing targets across varying objectives within delivery 

• Sociable and confident and happy building and maintaining relationships with multiple stakeholders 

• Comfort in holding commercial conversations with stakeholders, who are seeking chargeable service to deliver income.

Desirable 

• Previous experience working with HR/Recruitment/CSR/Engagement teams an advantage 

• An understanding of the UK Education System and a familiarity with careers provision within UK schools and colleges would be an advantage 

• Proficient use of the Salesforce CRM, to track relationships and ensure proper data management. 

Benefits offered at Speakers for Schools: 

• Work From Anywhere in the UK (now and beyond the pandemic)

• Flexiable working

• 25 days annual leave plus bank holidays plus morning of your birthday off

• Pension scheme

• CharlieHR perks

• Perkbox

• £500 a year training allowance

Diversity at our core  

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity if at our core, join us. 

How to apply: 

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

 You must have the right to work in the UK without visa restrictions to be considered. Appointees are subject to a successful DBS check, as contact with young people is likely.

Please note, if you do not provide a covering letter your application will not be considered.  

The Journey to joining Speakers for Schools: 

Interviews will be scheduled as applications are received, before the closing date, and will take place over Microsoft Teams. We may appoint before this date depending on applications.

This role will close on or before Friday 19th November. 

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Skylight Merseyside is a thriving and supportive environment.  We work with individuals to give them the skills to end their homelessness.

About the role
As Arts Coordinator, you will lead the arts offer at Crisis Skylight Merseyside. Leading a small team of tutors to deliver exciting and engaging art classes and events which directly support our members to end their homelessness.
 

About you
To be successful in this role you will have or be willing to work towards a teaching qualification in an art specific subject. Crisis is a values-based organisation and we expect our staff to embrace these and the associated behaviours. You will need to be enthusiastic, reliable and willing and able to support and engage in the holistic nature of the service by actively contributing to our events, celebrations and overall approach in ending homelessness.
This is a 1 year fixed term contract

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.

Working at Crisis 
As a member of the team you will have access to a wide range of employee benefits including: 

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy  
- Mandatory pension scheme, with an employer contribution of 8.5%  
- 25 days’ annual leave which increases with service to 28 days  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.  

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.  

How to apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 
Closing date: Wednesday 3rd November 2021 (at 23:59) 
Interviews will be held on Friday 12th November

Accessibility 
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.
 
Registered Charity Numbers: E&W1082947, SC040094

Youth Wellbeing Coordinator 

Liverpool

£28,000 per annum

Hours per week: Full Time, 40 hpw (role will require availability to work evenings/ weekends) 

Employment type: 2 Years Fixed Term (November 2023)

Our client is an ambitious and well-established housing group with deep roots in their three heartlands of Liverpool, St Helens and Warrington.

Their charitable arm is committed in supporting the development of stronger communities; creating connected, independent and sustainable neighbourhoods, through empowering people to achieve their full potential. Dedicated to their staff, families and communities, striving for happy and healthy lives for all. 

The Foundation has distinct programmes to support employment and skills, health and wellbeing, financial and digital inclusion, and young people. They are expanding their programmes and are recruiting across all disciplines. 

They are looking for dynamic and compassionate workers who enjoy developing their own skills alongside enabling their clients to grow, achieve and succeed. Are you a team player who would thrive within this inclusive culture? If yes, they want to hear from you.

 

About the role:

Their Hub is a state-of-the-art world class facility for young people and the community, delivering a range of youth work programmes and interventions. They are currently seeking a Youth Wellbeing Coordinator who can take responsibility for the development and delivery of a pathways programme to support young people referred from CAMHS and other partner agencies to enhance emotional wellbeing and increase resilience. 

Please Note:  As young people will be part of the interview and selection process all interviews will take place on an evening/ weekend. 

Your main responsibilities will include:

• Coordinate and lead the delivery of group based emotional wellbeing interventions to young people (11-17yrs) referred from CAMHS or signposted from partner agencies. 

• To manage the wellbeing youth work team to deliver targeted group work interventions. 

• Deliver monitor and review activities in line with their Foundation’s Youth Impact Framework and Theory of Change. 

• Liaise with internal and external stakeholders to build effective working relationships, ensuring a network of providers are in place to be able to signpost and refer young people too.

To be successful in this role you will have:

• A professional qualification in Youth Work, Social Work, Counselling or similar. 

• Substantial experience of working with young people delivering wellbeing related programmes and activities. 

• A track record of successful staff and volunteer management 

• Be passionate, committed and self-motivated to inspire others to change. 

*Due to the nature of this role, any offers made will be subject to an enhanced DBS check. 

What they offer:

In return for your hard work, they can offer you a modern workplace that is challenging, supportive and gives you room to grow your skills along with:

• 22 days holiday rising to 25 plus bank holidays (pro rata)

• Holiday purchase scheme

• Company Pension Scheme – Employer contribution of 6%

• Company life assurance

We are delighted to offer this exciting opportunity to provide support to those experiencing sight loss as our Access and Triage Co-ordinator. Galloway’s is the leading local charity supporting people affected by sight loss in Lancashire and Sefton. We are currently going through an extensive change programme as we re-design our organisation ensuring we continue to put blind and partially sighted people at the heart of everything we do.

What we're looking for

You will have experience in providing information and advice to a variety of people, have a positive attitude and share our passion to embrace creative ways of reaching more people affected by sight loss. This important role will support Galloway’s by providing a central access point for responding to initial enquiries and information requests. You will have excellent interpersonal communication skills and the ability to work in building partnerships with a range of agencies, recognising this is vital to ensure we are integrated into our communities. Working as part of our community team you will ensure that our help and support is accessible and meets the needs of those who need our services. You will want to make a difference!

Working at Galloway’s is incredibly rewarding; we offer the opportunity to work in a dynamic, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment.

Join us and help shape our vision for the future!

We are delighted to offer this exciting opportunity to provide support to those experiencing sight loss as a Learning and Skills Co-ordinator. Galloway’s is the leading local charity supporting people affected by sight loss in Lancashire and Sefton. We are currently going through an extensive change programme as we re-design our organisation ensuring we continue to put blind and partially sighted people at the heart of everything we do.

What we're looking for

You will be motivated, creative, a collaborative team player who is willing to try new and innovative ways of supporting people. You will be confident in the use of assistive technology have experience of delivering skills development programmes to a variety of audiences. You will have excellent interpersonal communication skills, strong organisational skills and a passion for helping others. You will work as part of our learning and skills team to ensure help and support is accessible and meets the needs of those who need our services.

Working at Galloway’s is incredibly rewarding; we offer the opportunity to work in a dynamic, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment.

Join us and help shape our vision for the future.

If you're after a fantastically fun and rewarding role, our Progression Co-ordinator job might be the one for you.  We're looking for someone with experience working with and empowering groups of people who have a learning disability (this might be in a paid or voluntary capacity).  You'll be co-ordinating all our regular workshops, physical activities and social groups as well as taking on interesting new projects where they involve groups of members.

You're not expected to deliver all the activities yourself, but there will be plenty of opportunity to get stuck in and learn new skills alongside our members.

 Our progression sessions give members the skills, confidence, understanding and self-belief to overcome the many additional barriers that still come with having a learning disability.  Crucially our progression stage also gives people a sense of purpose and the friendships that we all need when life gets tough.

To do this job well, you'll need to be organised, patient and friendly.  It's very varied and can often be quite challenging (so it's fun, but not easy).

Please have a look at the broader role description for more information.  We'd also welcome anyone who wants to come and meet us so please get in touch.

About Us

Mencap Liverpool & Sefton is a local learning disability charity. 

We are a group of members, volunteers, paid staff, trustees and supporters.

Together, we create spaces where everyone is valued equally, listened to and included in everyday life.

We believe:

People with a learning disability should have the same rights, opportunities and responsibilities as anyone else.

Learning disability should not be a barrier or an excuse.

We believe in our members and in their ability to change the world.

We are:

Human - We’re all equal and we’re all different.  We all need support and we all have lots to give. We sometimes make mistakes, we are always learning.

Brave - We will challenge injustice even when that makes us stand out.  We will push boundaries and try new ways of doing things if the old way doesn’t work or could be better. We will admit when we’ve got things wrong.

Kind - We care about each other.  When we need to have difficult conversations we will think about the other person’s feelings and be gentle, so they know that we care.  We will be clear about what we mean.

What we do:

We aim to prevent isolation and the problems it causes. We run an outreach project to support people in crisis and we connect people to opportunities, activities, and new friends, through various social & physical activity groups and our befriending project.

We enable people to progress, to take personal responsibility for identifying and achieving their goals, through our workshops, travel training and personal coaching.

We involved people in empowering others by giving them confidence and skills to share their experiences through training opportunities, peer mentoring, volunteering and public speaking.

Most of the people we work with have mild to moderate learning disability and many also have autism.  Lots of our members get no other form of support. We are affiliated to the national charity Royal Mencap Society (RMS), but we are an independent, locally ran charity: we receive no funding from RMS.

VOLUNTEER OFFICER

Temporary (December 2021-March 2023) – 35 hours per week

We are Chester Zoo, and for over 90 years, we have been a leading conservation and education charity, and an amazing, award-winning visitor attraction.

We’re also a team of passionate, talented, enthusiastic and expert people, doing everything we can to prevent extinction, from caring for animals to discovering new conservation ideas, and giving our visitors an inspirational day out.

We work hard because we love animals, we care about nature, we love Chester Zoo and, despite all the recent challenges thrown at us, we still want to be the best zoo in the world! If you think you can help us to achieve that, then we’d love to hear from you.

We currently have an exciting vacancy for a Volunteer Officer to support our zoo volunteering programme, working within our award-winning Conservation Education and Engagement team.

In 2021, we achieved the Investing in Volunteers award and launched our Plan for Volunteering. We are looking for someone who can help us deliver our aims and maintain a high quality volunteer experience. 

The Role:

• Supporting the Volunteer Manager in the recruitment, training, and day-to-day supervision of 200+ volunteers, ensuring standards are maintained and dealing with issues before they become problems.
• Assisting the administration of volunteers, including expenses reimbursement, responding to emails and managing recruitment administration.
• Enabling all volunteers to make a meaningful contribution through training and supervision, buddying, support and feedback. Including youth volunteers, disabled volunteers and volunteers who experience barriers to learning and participation. 
• Maintaining the Better Impact volunteer management platform, including producing rotas and managing volunteer profiles and next of kin information.
• Ensuring volunteers are kept up to date with zoo news and supporting volunteers to engage with the volunteer Facebook page, newsletters and face to face briefings.
• Working collaboratively with volunteers and staff to develop volunteer roles, training and resources. Enabling volunteers to create new ways to engage visitors and amplify conservation campaigns.
• Communicating effectively with internal and external partners to develop opportunities for volunteers to contribute to a range of zoo activities and ensure a wide range of input into volunteer training, development and recognition.
• Assisting the Volunteer Manager to plan and deliver volunteer events, group projects and volunteer appreciation events. Ensuring volunteers feel valued and recognised for their contribution and impact.
• Ensuring all volunteering activities are safe and appropriately risk assessed, liaising with the Volunteer Manager, Health and Safety and other teams as appropriate.
• Working with the Volunteer Manager to ensure safeguarding processes are in place, including safe recruitment of volunteers where appropriate and relevant training for regulated roles.
• Assisting the Volunteer Manager in ensuring our delivery is cost-effective and minimises wastage by tracking the project budget related to the volunteers.

The successful candidate will have:

• Experience in working with and supervising volunteers regularly, including administration of rotas, supervision of volunteers and managing recruitment processes.
• A demonstrable understanding of safeguarding issues and the management of risk.
• A passion and enthusiasm for volunteering, with a recognition of its impact and value for individuals and organisations.
• Strong interpersonal skills and the ability to work effectively under own initiative and as part of a team, to work under pressure with a positive attitude and also to enthuse and engage others.
• Experience working with a range of community organisations, particularly from the voluntary, youth and adult learning sectors.
• Excellent customer service skills, alongside experience working with and/or supporting volunteers in a visitor facing environment.
• Excellent presentation skills and experience of delivering engaging training sessions, preferably to a wide range of participant groups and especially to those who face additional barriers to learning.
• Experience in using Microsoft packages and digital technologies for public engagement, good written skills and the ability to develop resources.
• Strong organisational skills, including excellent time management, administration and planning skills, including producing reports and dealing with personal data.

Prior knowledge of conservation and zoology would be advantageous, this is likely be demonstrated by a Zoology or Biological Science degree and/or experience of working within a zoo, conservation organisation or similar environment.

Hours of work are 35 hours per week within a 5 in 7 roster system which will include weekends and Bank Holidays. A degree of flexibility to cover volunteer events will be required, with time off in lieu given for any additional hours worked.

The salary for this role is £21,124.91 per annum and in addition we offer a range of amazing benefits which can be found on our website.

To apply for this position, please provide your current CV and covering letter stating why you believe you should be considered for our Volunteer Officer role through the link on our website.

Closing date for applications is Sunday 17th October 2021.

Interviews to be held on Tuesday 26th October 2021.

Are you great at getting things started, passionate about local communities?  Can you breathe new life and opportunity into an old building? 

Mencap Liverpool & Sefton is now based from our building in Crosby, which we want to re-imagine as a small commuity centre.  The Cottage was built as a children's home and has been the home of Crosby Mencap since 1968.  There are lots of different spaces and heaps of potential.  We also have some funding to invest... what we're lacking is the right person to drive it forward.

We work with adults who have mild to moderate learning disabilities.  Our vision is a warm, welcoming, inclusive space where everyone is valued equally, listened to and included. We see the cottage being a community centre run by our beneficiaries for everyone in the local community.

These are the spaces we have 

• small coffee shop & tea room (in progress)
• art room
• quiet/sensory room
• larger multi-use room
• wellbeing/therapy/counselling room
• games room
• training/meeting room
• managed work space
• sensory garden
• woodworking space
• small outdoor events space

We are looking for someone with the energy and infectious enthusiasm to get new services and projects up and running.

Please have a look at the broader role description for more information.We'd also welcome anyone who wants to come and meet us and see the building, so please get in touch.

About Us

Mencap Liverpool & Sefton is a local learning disability charity. 

We are a group of members, volunteers, paid staff, trustees and supporters.

Together, we create spaces where everyone is valued equally, listened to and included in everyday life.

We believe:

People with a learning disability should have the same rights, opportunities and responsibilities as anyone else.

Learning disability should not be a barrier or an excuse.

We believe in our members and in their ability to change the world.

We are:

Human - We’re all equal and we’re all different.  We all need support and we all have lots to give. We sometimes make mistakes, we are always learning.

Brave - We will challenge injustice even when that makes us stand out.  We will push boundaries and try new ways of doing things if the old way doesn’t work or could be better. We will admit when we’ve got things wrong.

Kind - We care about each other.  When we need to have difficult conversations we will think about the other person’s feelings and be gentle, so they know that we care.  We will be clear about what we mean.

What we do:

We aim to prevent isolation and the problems it causes. We run an outreach project to support people in crisis and we connect people to opportunities, activities, and new friends, through various social & physical activity groups and our befriending project.

We enable people to progress, to take personal responsibility for identifying and achieving their goals, through our workshops, travel training and personal coaching.

We involved people in empowering others by giving them confidence and skills to share their experiences through training opportunities, peer mentoring, volunteering and public speaking.

Most of the people we work with have mild to moderate learning disability and many also have autism.  Lots of our members get no other form of support. We are affiliated to the national charity Royal Mencap Society (RMS), but we are an independent, locally ran charity: we receive no funding from RMS.

Closing date: 7th November 2021 at 11.30pm

Come and join us
Are you passionate about ending bad housing and homelessness in Merseyside? Do you have personal experience of homelessness or other related issues and want to use your experiences to make a difference? Come and join us at Shelter Merseyside as a Trainee on our GROW programme (Getting Real Opportunities of Work). You will receive personalised training and support throughout the programme, as well as support to plan your career after your traineeship ends.

About the role

We are looking for someone who can help us get to know our community. You will be based at the Merseyside hub, and will have the opportunity to work closely with a variety of teams to support people from many different backgrounds who access our services. No day will be the same as every person who accesses our service is unique with different support needs.

As well as supporting the Merseyside Hub with community engagement and support, you will help us to complete a research project to find out more about the issues that affect people in Merseyside. You will be given training, support, and supervision, and will have access to a flexible personal budget to help in your own personal and professional development. Previous trainees have used the personal budget for things like driving lessons, gym memberships, courses and more.

To see what previous Grow trainees thought of their time with Shelter , please visit our website.

About you
We are looking for people who are passionate about the opportunity to use their own life experiences to help make positive change for others. You’ll also need to be resilient, comfortable in a variety of settings, and able to remain calm in challenging situations where people might be upset or frustrated. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

How to apply

To apply you need to upload a copy of your CV and completed application form via our website. If you have any trouble applying you can submit your application by emailing Sally Duckworth ( her details can be found on our website) or by sending a copy of your application form to Shelter @ The Crypt, Holy Trinity Church, Richmond Park, Anfield, L6 5AA. Please ensure your contact telephone number and email address is on your CV.  Please don’t worry if your CV has gaps or limited work experience, this is not a problem. If you need support creating a CV please get in touch.

We will be holding support sessions at our hub in Anfield to give people practical support and advice on how to create a CV or supporting statement to apply for the role, or to pick up a paper application. These sessions will also give you the chance to find out more about the role as well as other opportunities at Shelter Merseyside. We encourage anyone thinking of applying to come along to a session. Please contact us beforehand to book a slot. The sessions will take place on the following dates:

Wednesday 20th October 2021- Merseyside Hub (Shelter @ The Crypt, Holy Trinity Church, Richmond Park, Anfield, L6 5AA)

Monday 25th October 2021- Zoom ( the details can be found on our website).

When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This role is an Adviser working in our telephone based service. You will be the first point of contact via phone, letter, email or social media, for people affected by dementia. You will assess their needs and identifying desired outcomes, providing excellent support in the moment as well as referrals and signposting to ongoing support where needed.

Advisor Responsibilities:

Alzheimer’s Society’s Dementia Connect service provides high quality tailored information and support to anyone affected by dementia in the way they need it, when they need it:

• A specialist telephone based information and navigation service
• Community based services offering an increased level of support for more complex cases
• Self-management - our online community (Talking Point) and online service directory are always available 24/7
• Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses

As a Dementia Adviser (Telephone) you will provide a highly responsive, individualised information and signposting service to people with a diagnosis of dementia as the first priority for the service and provide an extended information and signposting service to immediate carers, families and friends of the people who are referred to the service.

You will have knowledge of working alongside volunteers and have an understanding of the valuable contribution volunteers bring to services whilst championing their inclusion in all that we deliver.

Advisor Requirements:

We are looking for empathetic, motivated and professional individuals. You will join a team of people who are passionate to improve the life opportunities of people living with dementia and those close to them; and who are committed to learning from and supporting each other.

You will have an understanding of the needs of people with dementia and their carers and direct experience of working in a telephone and e-mail based service. You will have excellent spoken and written English, be skilled in active listening and questioning skills, and have strong keyboard skills. A health and social care qualification, such as NVQ level 3 or equivalent would be an advantage.

Our service operates seven days a week and you will have the flexibility to support our service users across our working hours, which are currently Monday – Wednesday 9am-8pm, Thursday – Sunday 9am – 5pm. We will only be able to consider candidates who can commit to regular evening and weekend working as part of a rota.

About Alzheimer’s Society:

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Dementia Advisor (Telephone) x2
Location: Warrington
Contract type: Permanent
Hours: Full Time, 35 hours per week
Salary: £20,363 - £21,603 actual per annum (depending on skills and experience)

Closing date: 31 October 2021
Interview date: TBC (Interviews will be held via Zoom or Teams)

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 103 839

Advisor

The Alzheimer’s Society Dementia Connect service provides a highly responsive and individualised information, signposting and support service to people with a diagnosis of dementia and those that care for them. You will be supporting people across Halton, with a combination of home working, community-based home visits, and attendances at groups and meetings.

Advisor Responsibilities:

As a Dementia Adviser you will assist people with dementia and their carers in identifying their needs, providing information and guidance to help maintain their independence and prepare for the future, improving their sense of well-being, and putting them in more control of their lives. You will be part of a highly motivated and supportive team, sharing responsibility of incoming referrals and enquiries through our phone and email.

You will build and maintain relationships with a range of local contacts. This will include networking with health and care professionals, and marketing the Dementia Connect Service, so confidence and professionalism are a must.

Advisor Requirements:

We are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia. Good knowledge of a range of subjects including health and social care, benefits, lasting powers of attorney and local support services is desirable, alongside a thorough knowledge of dementia.

You may also be expected to contribute to the running of an activity group for people living with dementia as part of this role, so relevant experience of this is desirable.

It is essential you have good communication skills and compassion to build relationships with our service users and to represent their needs to statutory and other voluntary agencies. It is desirable that you have had some experience of working with these types of agencies and feel confident in networking.

You need to have good IT skills, and an ability to use a range of applications for emailing, word processing and data inputting. You will have an understanding of client confidentiality which includes how this is applied when representing client needs.

You will possess NVQ level 3 (or equivalent) or have demonstrable experience. You will be empathetic and non-judgmental in your approach with a commitment to equal opportunity. This role requires that you are able to travel independently across the Halton Borough.

If this sounds like you and you wish to apply for this role, then we look forward to receiving your application.

About Alzheimer’s Society:

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Dementia Advisor
Location: Community Based – Halton
Contract type: Permanent
Hours: Part Time, 24 hours per week
Salary: £13,963.20 to £14,813.48 - actual per annum (depending on skills and experience)

Closing date: 03 November 2021
Interview date: 11 November 2021

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 103 860

We are looking for an Events Manager

Job Description and Personal Specification

Hours 35 per week

Salary £22,500 to £24,500 depending on experience

Fixed Term contract until April 2023

Reporting to: Chief Offer and working closely with our Digital Media Officer

Location: Based at our Hindley Office in Wigan with at least 50% of contracted hours there, but agile working across the Wigan Borough will be required on a regular basis

Job purpose

• To support the implementation of Wigan and Leigh Carers Centre programme of events and activities, as well as supporting third party events, ensuring that these promote and present Wigan and Leigh Carers Centre in a professional and compelling manner, maximising opportunities for donor cultivation & fundraising maximizing income generation.
• To deliver a selection of events to ensure that a) recruitment and income generation is maximised and b) key third party events promote and present Wigan and Leigh Carers Centre in a professional and compelling manner, maximising opportunities for donor cultivation and on-going fundraising.
• To work with the Digital Media Officer and Volunteer Coordinator to implement the stewardship matrix for event supporters, including regular communications and impact reporting.
• To work with other teams to ensure that all events are delivered with good practice events management and co-ordination.

Key responsibilities

Signature Events

• To support the delivery of the events strategy through delivery of high-quality events, designed to attract new and repeat service users.
• To manage the box office for all events on database system (Ticket Source) including setting up new events, logging and administering all registrants, guests and income related to events, utilising our MIS.
• To research guest information and share/signpost to other fundraising teams as appropriate e.g., corporate prospects etc.
• To assist in the research, development, and planning of potential new event opportunities, ensuring that the events programme evolves in response to new fundraising requirements, opportunities, sector trends and most importantly our service users
• To assist in the development and management of external suppliers, ensuring all suppliers work to agreed terms and conditions and to be responsible (with Finance Department) for all supplier/sub-contractor agreements and performance on managed events.

Third Party Events

• To work collaboratively with third party event organisers to ensure that WLCC maximises all fundraising and promotional opportunities whilst managing expectations of charity support and involvement in line with income levels.
• To generate interest, develop relationships and encourage existing and new stakeholders to run events in aid of WLCC to meet new income targets.
• To represent WLCC at key third party events and where appropriate speak on behalf of the charity, assist with the fundraising activities, and work with the volunteer co-ordinator to manage any volunteer support.

Event Supporter Stewardship

• To work with the Digital Media Officer and the wider Team to follow the Event Supporter stewardship plan for those supporters attending events, resulting in a communication plan detailing a schedule of stewardship activities.
• To work with the Communications and Charitable Giving teams to source content, so that we communicate the impact of support received, in a timely manner.
• To support follow up activity for prospects identified following signature and third-party events, signposting their cultivation journey through to the Head of Events and/or the Charitable Giving team as appropriate.
• To identify opportunities to engage or recruit new event supporters to existing or new events in the Willow calendar.

General

• To support the Digital Media Officer and the wider Team, overall financial management of events activities, budgeting, planning, controlling, and monitoring expenditure as appropriate and managing income against targets, KPI’s and provide regular revised projections as required.
• To maintain good practice in the use of database system (Raiser’s Edge), including the events module, ensuring that information is recorded accurately to allow for excellent supporter care, stewardship and accurate analysis of event performance.
• To work in close collaboration with fundraising account managers to generate auction items for both third party and Willow events. 
• To keep up to date with current competitor activity, potential new opportunities for events and improved ways of managing and developing events.
• To keep up to date and comply with fundraising, data protection and other relevant legislation and codes of practice and good standards.
• To undertake any other tasks reasonably required.
•  

Person Specification

Qualifications, Knowledge and Experience

Essential

• Degree level or equivalent experience
• Proven experience of supporting several events including negotiating with external contractors and delivering to budget and within tight timeframes.
• Can demonstrate effective implementation and management of work plans, projects, and resources to ensure proactive completion of tasks.
• Proven experience of developing and managing budgets.
• Ability to work as a part of a small, flexible, and hardworking team.
• Delivering high quality supporter and donor care through ongoing contact and communication.
• Experience of working on administration within a fundraising, events, or marketing environment.

Desirable

• Experience of working with senior stakeholders to meet income targets.
• Experience of working with celebrities.
• Experience of working with sponsors.
• Experience of working in the charity / fundraising sector.
• Knowledge of online booking systems such as Eventbrite / Ticketmaster

Skills and Abilities

Essential

• Confident and articulate, able to build successful, mutually beneficial relationship with internal and external audiences.
• Strong ability to prioritise tasks under pressure and solve problems quickly and effectively.
• Ability to work on several different projects simultaneously.
• Organised, pro-active self-starter, capable of taking initiative.
• Excellent written and verbal communicator, with exemplary grammar and spelling, who places high value on attention to detail.
• Good influencing and negotiation skills.
• Respect for and ability to always maintain confidentiality.  Nb bc
• Self-reliant and confident IT user including internet, email, design, databases, spreadsheets, and MS Office.

Desirable

• Creative thinker, able to innovate to meet audience needs.
• Experience or knowledge of Raisers Edge database.
• Sports sector knowledge.

Other

Essential

• Positive, energetic, and able to enthuse
• Flexible and proactive problem solver
• Takes personal responsibility for and remains focused on delivering results and achieving objectives, overcoming problems and frustrations.
• Genuine commitment to the work and services of WLCC

Desirable

Empathy with the cause and knowledge of issues faced by young unpaid carers and adult unpaid carers supporting people living with:

• Mental Health
• Substance Misuse
• Long Term Medical Condition i.e., MS, Epilepsy, Dementia
• End of Life Care

Special Conditions

Essential

• Able to work irregular (unsociable) hours and weekends where necessary.

Essential

• Own car and current driving licence

General

We offer the following competitive benefits package:

• 25 days annual leave rising to 30
• Pension Fund
• Flexible Working policy
• 5 days paid Carers Leave

BACKGROUND INFORMATION

Our Vision: To support unpaid carers aged 5 upwards, who support a family member, friend or neighbour living with a disability, substance misuse, mental health, or long-term condition to access holistic wellbeing support delivered by WLCC and our funders.

Our Mission: to provide support for unpaid carers aged 5 upwards

To be a recognised centre of excellent in the provision of information, training and support, provided for carers to improve the carer’s quality of life and give all carers a voice”.

Our Values: 

1. Recognise that all carers have different needs and listen and provide what carers really want
2. Treat everyone with respect, equally without prejudice and with integrity to the highest standards
3. Be proactive, seek out carers, recognizing that everyone has something to offer
4. Provide a welcoming friendly environment
5. Encourage carer participation

ABOUT WLCC

Wigan and Leigh Carers Centre is an independent registered Charity (1138908) that supports unpaid carers looking after someone who lives in Wigan Borough.

Wigan and Leigh Carers Centre was established in 2010 and is a Network Partner of Carers Trust.

At the Centre we aim to support both young and adult carers to recognise their own needs, have their voices heard, help with their physical and mental wellbeing and ensure they are fully understood, valued and supported in their caring role.

WLCC is the only charity in Wigan commissioned to carry out Carers Assessment under the Care Act 2014

Application Instructions:

CV

Please include a covering letter or supporting statement

About the Role

As a Trainer in St John Ambulance’s Workplace Training team, you will be responsible for delivering and assessing a variety of First Aid and Health & Safety training courses.

While the main requirement is to train our 1,2 and 3-day first aid courses, we are also the country’s leading provider of Fire Marshal and IOSH Managing Safely training and are fast-becoming the premier provider of mental health and wellbeing programmes. All our trainers deliver the first aid suite and for that we need candidates to have a level 3 assessing and teaching/training qualification (such as CiLD).

Our courses receive incredible customer satisfaction ratings because they are the best on the market delivered by passionate, well-trained, adaptable trainers in cohesive teams supported by expert advice and guidance. We are an organisation that truly believes in giving delegates not just the certificate, but the skills and confidence to make a difference when the time comes. We do that by making our courses interactive, enjoyable and practical as well as assessing understanding throughout the course. We also all seek to live our values every day, those of humanity, excellence, accountability, responsiveness, and teamwork. If that sounds like something you could fit into, then please get in touch.

Most of the time you would be working in one area and on weekdays in our training venues (we have around 200 across the country), in addition you would run courses on customer premises and travel to other areas when necessary (so you need to be able to get yourself there, with the required equipment) and occasionally do courses at weekends or in the evening.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

Summary of what we are looking for:

· Trainers with an Assessing and Training Qualification at Level 3 or above (eg CiLD)
· People who are passionate and engaging, adaptable and flexible
· First aid training experience would be a distinct advantage.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, sharing the values of humanity, excellence, accountability, responsiveness, and teamwork, and united by aims to serve humanity without judgement, to take time to care, to be skilled to meet health needs, and to develop new and better ways to preserve and protect life.

Other benefits:

· Competitive salary & pension scheme
· Cycle to work scheme
· Health and Wellbeing portal - Access to financial, health and wellbeing guidance and support.
· Discounts - Blue Light, NHS and SJA discounts including on mobile phones, gym membership, cinema, restaurants, holidays and shopping - including your weekly food shop.

Interview Date:  TBC
Application Review Date:  03/11/2021 

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve, so are particularly interested in applications from women, trans and non-binary people, as well as those from Black, Asian and minority ethnic backgrounds and those with different accessibility needs.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.

Telephone Adviser – Help Through Hardship

About the role

The Helpline is now being extended to local Citizens Advice offices and we're looking for new advisers to join our team in Liverpool who will provide information and advice on the issues clients are facing, and help them access foodbank vouchers. For the full description, please download the job pack below.

About you

The successful candidate will provide generalist advice in a wide range of enquiry areas such as benefits, housing and employment. You will provide telephone advice within the working hours of the service and work with the on-site supervisor to support a team of volunteers.

You will have excellent communication skills, be confident, motivated and willing to try new things. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

To apply to join us, please visit our website via the Apply button.

Closing date: 21 October 2021, 23:30

About us

Citizens Advice, in partnership with The Trussell Trust, have been running the Help through Hardship Helpline (formerly the Trussell Trust Foodbank helpline) for just over a year. The helpline has been highly successful in reaching those clients most in need. To date Citizens Advice has answered nearly 57,000 calls, helped feed over 70,000 people and recorded £13 million in expected financial gains for clients. The Helpline is now being extended to local Citizens Advice offices and we're looking for new advisers to join our team in Liverpool who will provide information and advice on the issues clients are facing, and help them access foodbank vouchers.