About us
Christian Aid believes that everyone, regardless of faith or race, is entitled to live a full life, free from poverty. We believe in tackling the root causes of poverty, not just the symptoms. And we believe the world can and must be changed so there is equality, dignity and freedom for all. If you’re as compelled as we are to make this change happen, and want to inspire others to help make it happen, then join us.
About the role
Central Supporter Engagement Coordinators play a crucial role in stewarding, inspiring, and engaging a diverse range of churches and Christian Aid groups to build on the agency of Christian Aid’s supporters. They are accountable for establishing stronger and more effective relationships and maintaining and increasing supporters’ level of engagement. They undertake a diverse range of stewardship and enquiry management activities, as well as being proactive in equipping and motivating churches, groups and people to pray, act and particularly give, in order to expose the scandal of poverty and to contribute effectively to its eradication. They are accountable for capturing and processing supporter information and providing consistent outstanding customer service and stewardship. The team will be involved in data management and will gain specific expertise in Christian Aid systems. The Central Supporter Engagement team are also accountable for providing excellent office-based help to complement the efforts of regional colleagues, working as one to achieve the strategic objectives of the Fundraising and Supporter Engagement department and the wider organisation. You will work closely with regional colleagues across the UK.
About you
You will be used to working in a customer care environment, including handling enquiries and complaints and appropriately dealing with difficult issues, and working with a customer database, including inputting, editing and extracting data. You will be able to dealing with new and existing supporters by telephone and in written communications, and liaise and build relationships with a broad range of people in a friendly, outgoing and positive manner. You will have knowledge of good donor management or customer care.
You will be able to demonstrate appropriate assurance to set manageable expectations and deal positively with supporters whose expectations cannot be met. You will also have the ability to retain clarity and focus in a very busy environment with excellent attention to detail as well as a systematic approach to work.
Further information
This role requires applicants to have the right to work in the country where this position is based.
All successful candidates will require either and Enhance or Basic Disclosure Barring Service certificate (DBS) as part of your clearance for commencing your role with us. Information will be forwarded to you by the HR team with your offer.
Christian Aid is committed to providing a safe and trusted environment for every person connected to the work we do; and to preventing any type of unwanted behaviour including sexual harassment and exploitation, abuse, and financial misconduct. Any candidate offered a job with Christian Aid is expected to share and demonstrate our values and adhere to Christian Aid’s Safeguarding policy and sign Christian Aid’s Code of Conduct
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
Our current team comprises of a small group of diverse individuals from different backgrounds. This is because we value diversity, and believe our differences makes us a stronger team and is instrumental to the way we work and to provide the best service to our supporters. As such, we invest in the skills, talents and experience of people from all walks of life, which also allows us to live out Christian Aid’s value which we are grounded in and committed to deliver; Dignity, Equality, Justice and Love. And so, we welcome applications from people from all sections of the community, and of all races, gender, age, disability, sexual orientation, religion and beliefs. We would particularly welcome applications from disabled and Black, Asian & Ethnic Minority candidates as we are under-represented within this area and level within our organisation. As members of the International Disability Alliance, we also guarantee to interview all disabled candidates who meet the minimum criteria for our roles.
Our vision Poverty is an outrage against humanity. It robs people of dignity, freedom and hope, of power over their own lives. Christian Aid ha... Read more
The client requests no contact from agencies or media sales.
Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to add a proactive, dedicated Support Coordinator to join our Whitfield Lodge service in St Helens.
We are looking for an experienced practitioner to work with people with learning disabilities, Autism and complex health needs at Whitfield Lodge based in St Helens. The ideal candidate will be a warm, organised, caring and flexible individual and able to provide practical and emotional support to staff and service users. You will be responsible for promoting independence of service users by working in a person-centred way, conducting risk and support assessments and supporting the supervision of staff and service coordination. You will ensure effective management of rotas and staff allocations to meet individual needs in a large service.
Support Coordinator Duties:
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Providing practical and emotional support to people with learning disabilities, Autism and complex health needs
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Collaborating with service users, families and involved professionals to provide a consistent and coordinated service
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Assisting the operational management of one service, which is a supported accomoodation.
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Coordinate and deploy staff resources efficiently to meet the needs of the service
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Flexible to work hours according to the needs of the service, including evenings, weekends and bank holidays.
Whitfield Lodge based in St Helens is only 22 minute bus journey from the centre of St Helens and a short walk from Lea Green train station.
At least 2 years’ experience of working with people with learning disabilities, Autism and complex health needs is essential for this role as well as excellent excel knowledge and good computer skills. Managerial experience is desired but not essential. You will have achieved a higher professional qualification – NVQ 3/4 Health and Social Care or equivalent.
You will be based at this service and have a flexible approach to work and have access to a car and a clean driving licence.
Benefits of working with Creative Support:
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Free 24/7 counselling and employee support programme,
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Support to complete the nationally recognised Care Certificate,
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Competitive pay and a pension with company contribution and 28 days annual leave,
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Company paid enhanced DBS for all staff,
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All our staff are supported 24/7 by our out of hour’s teams.
Creative Support is a national, high quality provider of person centred social care services for people with learning disabilities, mental heal... Read more
The client requests no contact from agencies or media sales.
Job Title: Project Co-ordinator
Salary: £23,271 (Pro rata, actual £12,579), pa plus competitive pension
Holidays: 25 days per year (Pro rata, actual 15 days), plus bank holidays
Hours: 20 hours per week (hours negotiable over 3-4 days)
Location: Hoole, Chester
The Bren Project provides high quality, supported work experiences for people with learning disabilities and/or autism. At the Bren Project we believe that everyone should have the opportunity to experience the world of work and enjoy all the benefits it brings. Since 2007 we have facilitated over 300 bespoke work placements for people with learning disabilities and autism. We are a small, but enthusiastic and committed team, and this is an exciting time to join us!
We are now seeking to appoint a Project Coordinator, who will play a critical role in our service delivery. The Project Coordinator will engage beneficiaries, building a personal profile with them that reflects their individual skills, ability, and ambition. The role will also liaise with employers, brokering suitable opportunities and nurturing successful placements through building good relationships with everyone involved.
Closing date is noon on Monday 15th Feb 2021. If you have not heard back from us by this date, please assume your application has been unsuccessful on this occasion.
Appointment will be subject to a satisfactory enhanced Disclosure and Barring Service check and satisfactory references.
Head of Engagement Planning
Ref: HoEP(2021)/CN
Location: Flexible - regular attendance required at WWT sites and post will need to be based at either Slimbridge, London (Barnes) or Burscough (Martin Mere)
Working Pattern: 37.5 hours per week
Salary: £36,496 per annum
Do you have a track record of designing experiences for visitors to an attraction, museum or similar? Want to help an established charity captivate their audiences as a Head of Engagement Planning? If so, read on.
This is a brilliant opportunity to use your creativity, act as a voice for audiences, support and evolve the success of a charity that is passionate about protecting wildlife and people.
You will have the chance to make a difference to all of our wetland sites and create innovative ways to inspire, people across the UK whilst creating some of the best visitor experiences available in the country.
The Role
As the Head of Engagement Planning, you will work to ensure a consistently excellent visitor experience is delivered across our ten wetland sites in the UK.
In this exciting role, you’ll provide strategic direction and oversee the delivery of engaging, on-brand experiences that make people love and care about the natural world and wetlands in particular.
Your duties will involve:
- Line managing and supporting two experienced designers to help create beautiful and engaging events, activities and displays
- Identifying how we can build experiences that create deep emotional connections with our audiences and communicate our conservation message through our people, fixed exhibits, events and digital channels
- Helping to shape and deliver a national programme of commercially successful and authentic events
- Ensuring the organisation focuses on understanding what our visitors want and need from their experiences
- Helping to maintain and raise excellent standards of presentation and customer care across our portfolio
- Working with, building relationships and influencing experienced colleagues spread across the UK, at all levels of the business and in a range of different roles to achieve your aims
About You
To join us as the Head of Engagement Planning you’ll need:
- Extensive experience gained in an organisation where visitors come to enjoy a day out as well as engaging with informative, emotive and cause related messaging, such as a Zoo, heritage site or museum.
- A track record of designing and delivering experiences that inspire visitors to engage with your organisation and cause with demonstrable ability in excellent project management as well as achieving amazing emotive outcomes for visitors
- Very strong commercial understanding and experience
- Previous experience of promoting a culture of viewing things from a visitor’s perspective
- Brilliant influencing and communication skills
About Us
The Wildfowl & Wetlands Trust (WWT) is the UK’s leading wetland conservation charity. We are pioneers in saving threatened wetland wildlife, a centre for excellence in conservation science and experts in wetland management and creation. Around a million visitors a year engage with wetland nature at our ten sites around the UK, and we work nationally and internationally in key locations to balance conservation with sustainable livelihoods.
We have recently completed a review of our strategic priorities which includes ambitious targets for developing bigger and better wetlands, encouraging more people to take direct action for these unique places, and ensuring key decision makers around the world realise the essential role wetlands play in restoring nature, combating climate change and enhancing health and wellbeing.
In return for your hard work and dedication you’ll enjoy a wide range of benefits including:
- 25 days annual leave plus bank holidays increasing to 30 days after 5 years’ service
- Contributory pension scheme (conditions apply)
- Life assurance
- Free car parking and secure bike storage areas
- Cycle to work scheme
- Free entry to all our centres
Closing date: 25th January 2021
Interview date: 3rd February 2021
TO APPLY AND FOR MORE INFORMATION:
If you would like to find out more about this position and to apply, please click the Apply button to be directed to our website where you can download the Job Description and complete your application.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410.
No agencies please.
Wellbeing Enterprises (WE) has received funding from the Future Innovation Fund to develop a Social Prescribing Training Academy for the Liverpool City Region (LCR). The Academy’s aim is to bolster the capacity and develop the skills and competencies of the social prescribing workforce in the LCR. It will also provide pathways to volunteering, work experience and employment for local people.
Social prescribing links patients to non-medical sources of support in the community as a way of responding to the wider biopsychosocial needs of patients. This approach is typically facilitated with the support of a Social Prescribing Link Worker / Wellbeing Officer.
As the Project Lead, you will drive forward the development of the Academy, having a key role in its design, implementation, and delivery of training. This is an excellent opportunity for a focused and creative individual who is looking to take ownership of a project and drive it from a concept to a reality. We are looking for candidates who place emphasis on quality of provision and long-term sustainability.
Wellbeing Enterprises is an award winning social enterprise – our mission is to support individuals and communities to achieve better hea... Read more
The client requests no contact from agencies or media sales.
Are you a customer-focused individual with credible experience gained in a health and safety role, including operations? Then join Shelter as Health, Safety and Safeguarding Manager and you could soon be taking on a high profile role that will give you just the challenge you need.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
Our Property and Facilities Team is responsible for the estate and facilities for Shelter’s staff volunteers and clients. That means ensuring that the estate is fit for purpose, delivers our purpose and is compliant with regulations. A varied portfolio currently comprises one freehold property in London, 24 leased offices across England and Scotland and around 94 leasehold shops. The Team provides a full range of professional services, including facilities management, rent and lease negotiations, budget advice, strategic planning, estate management, building surveying, planned and reactive maintenance and crucially, health and safety and safeguarding expertise, That’s where you come in.
About the Role
Essentially, this strategically vital role is about ensuring Shelter has robust processes and controls in place for the management and oversight of workplace health and safety and the safeguarding of staff, volunteers, clients and all who come into contact with Shelter. As well as delivering expertise around workplace health and safety and the safeguarding of adults and children, we’ll count on you to provide compliance guidance and oversight across all of our activities. You’ll also be responsible for raising the profile of health, safety and safeguarding throughout Shelter and leading the development and delivery of relevant policies and procedures. Along the way, you’ll get to work with colleagues to formulate appropriate action plans to ensure compliance, provide advice, implement a health & safety improvement plan and help develop a positive culture that fosters open and transparent conversation.
About you
As well as an industry recognised qualification such as the NEBOSH Diploma (or equivalent), you’ll need to either hold, or be close to obtaining, Chartered Membership of IOSH. A track record of delivering training is important too, as are top-notch project management skills, a flexible approach to working hours and an innate ability to organise and prioritise your workload. The written and verbal communication skills it takes to work with, provide advice to, train, and promote excellence in Health and Safety to all staff are essential too, together with commercial awareness, lots of creativity and the ability to lead change and help improve performance.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Can you help us make Wales a great place to grow older? For most people, making their own decisions and choices is a matter of considerable importance. Being part of decision-making processes is not only where self-identity is expressed but it is also an important aspect of personal freedom. This principle is at the heart of advocacy services for people living with dementia.
Age Cymru are recruiting for a full-time Dementia Advocate promote and deliver independent advocacy to people with dementia or their carers in the Wrexham and Flintshire area. During the current Covid-19 pandemic all Age Cymru staff will be working from home until it is safe to work from an office base and in line with Welsh Government Guidance.
This post is a fixed term contract ending 31/03/22 working full time - 35 hours per week. The office base is Flint but the post covers Wrexham and Flintshire.
All applications MUST be accompanied by a full supporting letter, stating your transferrable skills and experience and why you would like to work for Age Cymru, supporting older people with dementia.
You will:
* Have experience and working knowledge of advocacy (instructed and non-instructed)
* Undertaken individual casework
* Have worked with others on successful projects and services (including statutory and voluntary organisations)
* Have an understanding of dementia and the rights of people with dementia and their carers
* Have an awareness of safeguarding legislation and procedures in Wales
* Use creative communication strategies for facilitating communication with people with dementia
* Be highly organised, positive and outgoing
* Be proficient in all MS office packages, including Excel and Powerpoint
* Be confident delivering promotional and awareness raising sessions
* Speak Welsh (desirable but not essential)
What we offer in return:
In return we can offer a generous holiday allowance of 27 days, made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward, Flexible Hours Working Scheme, Competitive Employer pension, Life assurance up to 4 times your annual salary, Healthcare cashback plan.
Additional Information
Age UK and Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Who we are
Age UK is the country's largest charity dedicated to helping everyone make the most of later life. Read more
Wellbeing Enterprises (WE) has received funding from the Future Innovation Fund to develop a Social Prescribing Training Academy for the Liverpool City Region (LCR). The Academy’s aim is to bolster the capacity and develop the skills and competencies of the social prescribing workforce in the LCR. It will also provide pathways to volunteering, work experience and employment for local people.
Social prescribing links patients to non-medical sources of support in the community as a way of responding to the wider biopsychosocial needs of patients. This approach is typically facilitated with the support of a Social Prescribing Link Worker / Wellbeing Officer.
As the Academy Tutor, you will play a pivotal role operationalising the Academy, delivering interactive teaching and ongoing learner support. This is an excellent opportunity for an organised and creative individual who is looking to play a key role developing this innovation from a concept to a reality working with the Project Lead. We are looking for candidates who place emphasis on quality of provision, preparation, and learner wellbeing.
Wellbeing Enterprises is an award winning social enterprise – our mission is to support individuals and communities to achieve better hea... Read more
The client requests no contact from agencies or media sales.
City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first survivor of modern slavery. Since then, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life controlling issues. We are passionate about restoring the lives of those we support, and it would not be possible without our dedicated team of staff and volunteers.
We currently have an exciting opportunity for an Integration Support Programme (ISP) Worker. The ISP is an innovative programme which is designed to fill the gaps around existing Survivor Support, to make sure that no survivor’s needs go unmet. Your role would be to facilitate the smooth running of this service in the form of administration and regular phone calls with ISP clients, in order to build and maintain client rapport with the service, while also capturing their support needs.
• To process new referrals and introduce clients to the Integration Support Programme service.
• To complete fortnightly and monthly client ‘check-in’ calls to build rapport and capture client support needs.
• To make regular referrals to the Victim Care Contract ‘Reach-in’ service.
• To measure client progression by completing Freedom Assessments with them.
• To occasionally signpost clients to appropriate local services.
• To participate in team meetings.
• To attend regular supervision meetings with Line Manager.
• To provide occasional support to other programmes within the same department, including Bright Future, Reach-in and Health and Wellbeing.
• To adhere to all internal procedures regarding City Hearts.
City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first s... Read more
The client requests no contact from agencies or media sales.
WHO WE ARE
City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first survivor of modern slavery. Since then, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life controlling issues. Our work has since expanded to address the cycle of crime, by offering support programmes to those who commit, as well as those who are victims of criminality. We are passionate about restoring the lives of those we support, and it would not be possible without our dedicated team of staff and volunteers.
ROLE SUMMARY
How this role fits into the vision and objectives of City Hearts
We currently have an exciting opportunity for an Equality and Diversity Officer within City Hearts. Reporting directly to the Head of Human Resources, the role of this individual would be to champion and embed equality and diversity practices, and to help foster an inclusive culture that represents the charities values. The individual would also work closely with Senior Management to develop initiatives to promote diversity, and play an essential role in in shaping and enhancing policies and operational plans in relation to both staff and service delivery.
RESPONSIBILITIES
• To raise awareness and understanding of equality and diversity amongst staff, clients and stakeholders, interacting with people at all levels and from a range of backgrounds
• To research, apply and promote change, sharing best practice and promoting diversity initiatives.
• To promote allyship through employee diversity initiatives and events
• To assess the charity's needs and promote charity cohesion
• To work with the Head of Human Resources on ensuring compliance with and promotion of anti-discriminatory legislation in order to ensure the charity meets statutory requirements
• To work with Senior Management to write, implement and review policy and procedures at a strategic level, with a particular focus on, but not limited to; The Safer Recruitment Policy and Procedures, Anti-Racism Policy, Equality and Diversity Policy, Grievance and Disciplinary Policies, and developing factsheets
• To be responsible for preparing and delivering Equality & Diversity Training, presentations and workshops to staff and other stakeholders
• To liaise with the Head of HR to identify and arrange external delivery of Equality and Diversity training, as and when appropriate
• To provide advice, guidance and support to staff at all levels on issues relating to equality and diversity.
• To work in partnership with the Head of HR to develop recruitment processes to maintain and encourage equal opportunities across recruitment, including internal promotional opportunities.
• To input into the appointment of all staff, including managers, through the development of assessment methods relating to equality and diversity.
• To regular attend and input into Senior Management strategic meetings
• To promote and carry out change within the charity and wider community
• To monitor data and gather feedback of a quantitative and qualitative nature, including via surveys or staff focus groups
• To develop an annual report on diversity statistics within the charity and formulate recommendations for improvement
• To input into concerns or grievances related to incidents of discrimination
• To be available as a point of contact for employees wanting to raise a query, provide feedback or raise a concern in relation to equality and diversity
• To investigate incidents alongside HR, particularly in relation to matters of discrimination
City Hearts is fully committed to equality, diversity and inclusion in our organisation. Therefore, it's important to us that this is reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome and encourage applications where we are under-represented in our workforce, particularly at management level. Currently, this includes people with disability, Black, Asian and Minority Ethnic (BAME) groups and those who identify as LGBTQ+.
City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first s... Read more