Volunteer coordinator jobs in London

Age UK Hammersmith and Fulham works to improve the quality of life and enhance the status and influence of older people. From now on, we intend to diversify our income, particularly from unrestricted sources, to sustain and develop our work. The role works closely with the CEO to develop the fundraising strategy and reporting to the Fundraising Subcommittee.

An experienced and talented Fundraising Manager who can develop and execute an effective fundraising strategy to deliver growth across a wide range of existing and new income streams.

You will have the proven ability to research and develop winning fundraising applications, negotiate sponsorship deals and develop and maintain positive relationships with donors. A natural multi-tasker, you will have the flexibility to manage a varied workload, juggling responsibility for meeting bid deadlines, ensuring delivery of fundraising events, reporting to funders and managing key corporate accounts. With attention to detail and excellent written and verbal presentation, you will also have the negotiation and project management skills to co-ordinate the production of complex bids and budgets.

Fundraising Leadership Structure
Overall leadership, accountability, and ownership of fundraising strategy and outcomes sit with the Chief Executive. The Fundraising Manager provides strategic, operational, and relationship‑driven support within this CEO‑led framework, ensuring delivery of high‑quality fundraising activity, insight, and stewardship.

Age UK Merton is committed to being an equal-opportunity employer that reflects the diverse communities we serve. We welcome applicants from all backgrounds and experiences-diversity enriches the care we provide to older adults, and it strengthens us as colleagues. Embracing varied perspectives encourages us to think critically, grow continuously, innovate, and adapt together.

Living Well Health and Wellbeing Coordinator Role:

Referrals and assessment

• Triage and co-ordinate client referrals from a range of sources, primarily health and care, in conjunction with the Living Well Manager.  These can be for the Living Well service alone, or for “Living Well Plus” where additional support is given to those clients who may require hoarding or de-cluttering support
• Communicate with referral partners to understand the trigger for referral and liaise with clients to build trust and encourage initial assessment
• Work closely with Adult Social Care, regularly hot desking at Merton Civic centre and joining GP surgery Multi-disciplinary meetings to accumulate more referrals and build professional relationships
• Actively engage in taking part in community events and meetings to promote the Living Well service and increase referrals/referral pathways
• Hold ‘guided conversations’ to assess clients’ needs and home risk, these will be conducted on telephone and through home visits

Action planning and support provision

• Create person-centred action plans to enable clients to set realistic goals to improve their overall health and wellbeing.
• Connect individuals to support services catered to their needs at both Age UK Merton and external partners
• Provide ongoing support and co-ordination for clients to ensure that action plans are progressing, including regular liaison with partners across health, care and voluntary sector to achieve successful client outcomes
• Work with partners across health, care and voluntary sectors to build strong understanding of the service offer for older adults in the London Borough of Merton.
• Receive and respond to enquiries related to the programme by phone, in person and by e-mail
• Work closely within Community Support Service, carrying out joint home visits with appropriate staff to ensure better outcomes for clients as well as ensure streamlined/triaged support.

General

• Record information on the CRM database, Charity Log, including service monitoring data and provide accurate and timely monitoring reports as required for funders
• Engage in exporting personal monthly KPIs as required by the Living Well Manager
• Cover the Community Navigator Role when needed with the Community Support service team on a rota basis
• Create two Case Studies quarterly, reflecting on successful outcomes for clients
• Carry out reviews with clients to capture the client’s journey from assessment to closing the case; showcasing how the client has improved their health and wellbeing outcomes
• Understand the process for raising safeguarding concerns and the route of accountability
• Comply at all times with the policies and procedures of Age UK Merton 
• Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery
• Attend staff meetings, personal supervision and appraisal meetings
• Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets
• Act as a representative of the values, beliefs and principles of AUKM at all times
• Undertake any other duties that are requested and commensurate with the grade and remit of the post

About the Role

This is an exciting and varied opportunity to join Arthritis Action at a pivotal time as we are in the process of developing our 2027-2030 strategy. As our Engagement and Events Co-ordinator (Devon and Cornwall), you’ll play a key role in expanding our reach and impact across the region, ensuring more people have access to our resources and delivering our programme of online events.

You'll engage with a wide range of communities and professionals and support the delivery of online groups and outreach projects. From working with underrepresented communities to helping us connect with more people living with arthritis to support them to self-manage their condition.

Key Responsibilities

Community Outreach & Engagement

• Build and maintain relationships with local organisations, healthcare professionals, and community leaders.
• Organise and deliver community presentations and outreach activities to promote Arthritis Action's services and resources.
• Actively support the delivery of our Equality, Diversity and Inclusion (EDI) Strategy by engaging with diverse and underrepresented groups across the region, including rurally isolated and low-income communities.
• Consolidate findings from the community outreach work into a report by the end of the fixed term contract.

Networking & Relationship Building

• Identify and pursue new networking opportunities with community, healthcare, and voluntary sector partners.
• Represent Arthritis Action at regional events.
• Support collaboration across projects and teams to maximise impact.
• Identify opportunities to work with local volunteers to help raise awareness of Arthritis Action.

Events

• Help promote attendance at our online groups and events to those living in Devon and Cornwall.
• Support the delivery of our programme of online Groups and Events.
• Assist in gathering feedback to help evaluate this service.

General Duties

• Maintain up-to-date records, including inputting data into the organisation’s database.
• Attend and contribute to the internal Equality, Diversity and Inclusion Working Group.
• Carry out other duties appropriate to the role as required.

Person Specification

Experience & Skills

Criteria

Proven experience in community engagement or outreach: Essential

Strong project management and organisational skills: Essential

Excellent verbal and written communication skills: Essential

Proficiency with Microsoft Office and video conferencing tools: Desirable

Confident in group facilitation and public speaking: Essential

Ability to research and establish partnerships: Essential

Experience using a charity database: Desirable

Experience delivering training content: Desirable

Experience working as part of a small team: Desirable

Experience of working with volunteers: Desirable

Essential Personal Attributes

• Excellent interpersonal and customer service skills
• Self-starter with the ability to work independently
• Collaborative team player with a positive, proactive attitude

Location & Travel

This is a home-based role located within the Devon or Cornwall region. The post requires frequent travel throughout the region, and candidates must have access to their own vehicle. All reasonable travel expenses will be reimbursed.

What We Offer

• 25 days annual leave (rising to 30 days after 5 years), plus Bank Holidays and 3 additional days for Christmas office closure
• 7.5% employer pension contribution (with 2.5% employee contribution)
• 24/7 access to an Employee Assistance Programme
• Cycle to Work Scheme
• Annual Eye Tests

How to Apply

Applications should be in the form of a CV and a covering letter explaining your interest in the role and how your skills and experience meet the requirements. Please include your email address, telephone number and location within the Devon/Cornwall region.

Deadline for applications: 12th March 2026 at Midday.
We may close applications early if sufficient interest is received, so we encourage early submissions.

• First interviews will be held via Zoom the week commencing 16th March 2026
• Second interviews will be held on Zoom and are TBC

Equality, Diversity & Inclusion

Arthritis Action is committed to building a diverse and inclusive workplace. We actively welcome applications from underrepresented groups and individuals with lived experience of arthritis or similar conditions.

Arthritis Action is an equal opportunities employer. We treat employees and applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion, or belief.

Job Overall goal: Support the creation and delivery of a range of content and the planning and coordination of UK and global events, ensuring both align with the charity’s objectives, including activities designed for a global audience.

Job Location: Remote working with the ability for weekly on-site meetings at offices based in Milton Keynes (MK19).

Hours: This is a full-time position (37.5 hours per week, Monday to Friday) offered on a 12-month fixed-term contract.

Overview

The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”.Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth. These include Learning Communities, retreats, collaborative giving evenings and other resources. 

This is an exciting graduate opportunity for someone highly organised, eager to learn event production management, with a specialist interest in content creation for web, print, design, or moving image. They should be detail-oriented, quality-focused, and passionate about seeing the Kingdom flourish globally.
_________________________________________________________________________________________ 

 Job summary

We are seeking a highly organised graduate to support the Brand Campaigns & Events Specialist. This role involves assisting with the development and implementation of content, supporting the setup, delivery, and evaluation of events, contributing to the creation of training and curriculum materials for online and print, and working with UK and international teams to contextualise and translate materials for diverse audiences.

Key Responsibilities: 

Communication & Content Delivery 

• Assist in the creation of event materials, including invitations, training guides, digital resources, workbooks, email    campaigns, websites, scripts, animations, and related content.
• Support the development of visual and multimedia content for in-person and online delivery, ensuring materials are appropriate for the intended audience.
• Assist in repurposing content into multiple formats to support wider reach and usability.
• Support the preparation and distribution of monthly email and prayer updates communicating ministry developments.
• Assist with proofreading, formatting, and editing event content, including workbooks, guides, and presentations.
• Support the development and maintenance of an online training portal for specific programmes, ensuring it is user-friendly, engaging, and aligned with programme goals. 
• Provide administrative and practical support to event personnel in global locations as they deliver our programmes.
• Follow established brand guidelines to maintain consistency in tone, messaging, and visual identity across all content.

 Event Planning, Management and Support 

• Assist with organising event plans and timelines for global events and updating the event content calendar.
• Assisting with projects supporting programs and charity operations.
• Assist in planning, coordinating and delivering event logistics, including liaising with vendors, venues, and service providers to support quality and cost-effective delivery.
• Provide on-site support during events, including set-up, content delivery and liaising with AV and logistics teams to ensure the successful presentation of materials. 
• Assist with the management of delegate booking systems and deliver prompt and professional support to attendees and stakeholders via phone and email. Provide delegate care during events. 
• Support campaign and project planning by assisting with the drafting or tracking of content-related budgets and timelines for approval.
• Support the planning and delivery of special elements such as consultancy clinics.
• Maintain and regularly update relevant databases to ensure data integrity.
• Assist in monitoring and tracking content production costs, ensuring value-for-money.

Cultural Adaptation & Coordination 

• Assist with the localisation of content to ensure materials are culturally appropriate, supporting communication with translators and stakeholders to help adapt resources for different cultural contexts.

Evaluation & Reporting 

• Assist in tracking the performance of content and programmes through data collection, feedback, and engagement analytics to support evaluation of effectiveness.
• Support the preparation of content and campaign reports, including metrics and evidence required for grant applications, donor updates, and internal reviews.

General & Organisational  

• Actively contribute to team meetings, planning sessions, and creative brainstorming. 
• Occasional evening and weekend work and travel may be required for event support.  
• Any other duties as required. 

Occupational Requirement  
The candidate must have an active Christian faith. 

By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life. 

Experience (Essential): 

• Have experience in a church/charity or professional environment.
• Strong understanding of and commitment to the Foundation’s mission with an understanding of the Church scene.
• The ability to manage multiple tasks and deadlines simultaneously.
• Demonstrated creativity and the ability to translate ideas visually demonstrated via portfolios, academic work, or volunteer projects.
• Ability to work collaboratively in a team environment, with strong interpersonal skills.
• Professional in appearance and a desire to constantly improve and grow. 
• Willingness to be flexible in working hours with occasional travel and overnight stays.

Experience (Desirable but not required): 

• Some experience producing content creation across print and digital formats.
• Some experience supporting events and campaigns. 
• Some knowledge of copywriting across multiple platforms, from digital platforms to printed workbooks. 
• Additional language. 
• Experience using design software e.g. Adobe and Canva.

Qualifications: 

• Education: Bachelor's degree preferred or equivalent experience (Essential).
• Technical Skills: Familiarity with content creation software, CRM systems, and email marketing software (Desirable). 

Benefits 

• This is a full-time position (Monday-Friday) 
• Start as soon as possible. 
• This role is offered on a 12-month fixed-term contract, with the potential to become permanent subject to performance and business needs. 
• Salary £27K-£30k depending on previous experience. 
• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing).
• Pension contributions via auto-enrolment to NEST. 
• Faith-based culture: Supportive Christian workplace with prayer, devotions, and spiritual development. 

Organisational Vision & Context:

As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as a Church Relationship Lead for our Make Lunch programme. 

While our programmes vary, they share one common thread: an unwavering resolve to see lives transformed for good. Mobilising over 200 churches and 1,500 volunteers, TLG’s volunteer programmes – Early Intervention and Make Lunch – currently support around 5,000 children and their families each year. However, our vision goes further: we aim to see many more churches partner with us to transform lives in their communities.

This Role’s Impact:

We are seeking an experienced, relational, and highly organised leader with a strong passion for the issues of mental health, poverty, and social justice that underpin Make Lunch. Working alongside other Church Relationship Leads, this role will train, support, and develop church-based volunteer Make Lunch teams, ensuring they provide effective support and meaningful connection to children, young people, and families in their communities.

With excellent people, communication and training skills, the postholder will nurture positive, growing relationships with volunteer Make Lunch Coordinators, enabling excellent programme leadership at a local level. Operationally astute and confident in bringing constructive challenge, they will ensure all Make Lunch activities are safe and fully compliant. Driven by a commitment to continuous improvement, they will foster a growth mindset among those they support, maximising the impact of Make Lunch both locally and nationally.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part time (22.5 hours per week, 0.6 FTE), including Tuesdays

Closing Date: Sunday 29th March

Initial Interviews: Monday 13th April – Online

Final Interviews: Tuesday 21st April – at our National Support Centre in West Yorkshire

To provide high quality and comprehensive helpline advice, information, practical and advocacy support relating to violence against women and girls (VAWG) perpetrated against Black and minoritised women and girls.

To work alongside helpline Coordinator and helpline volunteers and ensuring the service is trauma-informed, safe, and effective.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

We are seeking an ambitious, driven and visionary Head of Fundraising to lead our expanding team at a pivotal moment in our journey. As we launch our new three-year fundraising strategy, this is a rare opportunity to shape the future of a growing charity and play a leading role in delivering sustainable income that directly supports local children and families.

With the backing of an engaged Board of Trustees and a passionate, committed team, you will provide strategic leadership across all income streams. You will guide and inspire our small but high-performing fundraising team to grow and diversify income — strengthening individual giving through innovative donor acquisition and impactful campaigns, while also supporting the development of our corporate partnerships, community fundraising and events programmes. You will work remotely with travel around Herts & Bucks. 

This is more than a management role. It is an opportunity to build, innovate and leave a lasting legacy. You will have the autonomy to test new ideas, drive performance and embed a culture of ambition and collaboration, ensuring fundraising excellence across the organisation.

Every day in this role brings variety, challenge and purpose. Most importantly, your leadership will directly enable hospice-at-home care, specialist play services and life-enhancing family days for children with life-limiting and life-threatening conditions. Your work will make a tangible difference to families facing the most difficult of times — helping ensure they receive the care, joy and support they deserve.

Line Manager: Provisionally the Chairman of the board of trustees

Accountable to: Provisionally the Pepper Foundation board of trustees

Primary objectives: The Head of Fundraising manages a small, expanding team to deliver sustainable fundraising income. Hours: 30 – 37.5 hours per week with some flexibility on when hours are worked.

Salary: £46000-£50000 FTE Pro Rata (depending on experience).

Pension: We make a 5% contribution to your pension with a minimum of 3% from the employee based on salary paid. Benefits: Mileage allowance in accordance with HMRC guidelines, provision of laptop and mobile phone for performance of duties, reimbursement of work expenses and an Employee Assistance Programme.

Specialisms: The Head of Fundraising will specialise in increasing income through donor development and legacy fundraising whilst having a good, general understanding of community, corporate, events and challenge fundraising.

Office location: Your primary place of work will be at home, but significant time will be spent out and about meeting supporters and colleagues. Pepper has access to meeting facilities and a small operational base in Berkhamsted.

Area of operation: Fundraising will take place in Hertfordshire and Buckinghamshire. There will be occasional visits and meetings outside this area.

Professional development: The Head of Fundraising will be encouraged to undertake training and professional development activities in line with their duties and career aspirations.

Management: The Head of Fundraising will manage and support:

• the fundraising team comprising a Fundraising Officer and Community Fundraiser

• the communications, marketing and PR agency

• our Database administrator (volunteer, part time)

• our Volunteer Co-ordinator (volunteer, part time)

Works with:

• the Head of Trusts and Foundations

• the Accounts Administrator (volunteer, part time)

Key relationships:

• Pepper supporters, patrons, companies, donors, contractors, suppliers and volunteers

• Pepper board of trustees

• Colleagues at our partner hospices

Key requirements:

• Work with trustees and colleagues to develop organisational and fundraising strategies, business plans and budgets.

• Work closely with the charity’s communications, marketing and PR agency to manage the charity’s online presence including website and social media platforms and extend the charity’s audience reach to generate support for fundraising campaigns and events.

• Work with the fundraising team to deliver events and initiatives and build relationships to raise funds for the charity

• Build fundraising campaigns to gain support through direct marketing

• Deliver agreed fundraising strategies, business plans and budgets

• Drive, monitor and report on the progress of the fundraising strategy and budget

• Ensure that the charity’s case for support is compelling, inspirational and effective

• Maximise, develop and retain records of financial contributions from all sources

• Raise public awareness to position the charity as one of the top three local charities

• Agree objectives, manage and motivate the team and provide the support needed to deliver their objectives including appropriate professional development and training

• Attend meetings and events to deliver promotional talks and presentations about the charity

• Use the charity’s Donorfy CRM database and other sources to mine and prospect for new donors and deliver a donor development programme

• Attend trustee meetings and prepare reports on all fundraising and marketing activities

• Manage the recruitment of new fundraising staff and volunteers 

• We’re looking for an experienced, delivery-focused manager to lead our event-led merchandise trading offer during a maternity cover. This is a hands-on role for someone who can keep business-as-usual running smoothly while delivering pop-ups and two major retail peaks: Welcome and Graduation.
• You will be accountable for planning and delivering our merchandise trading, including trading plans, stock management, supplier coordination, fulfilment, visual merchandising across campuses, and post-event review. You’ll also lead the development of our range, commissioning limited-edition lines and launching a small number of new initiatives/product lines aligned with creating a sense of belonging and sustainability.
• As well as trading, you will line-manage our Operations and Front of House Coordinator, setting objectives, providing support and development, and ensuring front-of-house delivery and event logistics are well organised. You’ll maintain the core operational cycle linked to trading, including budget oversight, retail systems/reporting, and essential compliance/insurance processes, so that the post-holder returns to a stable, well-run service.
• We’re looking for strong retail/trading judgement, excellent organisation, confident people management, and a collaborative style – someone who can work at pace, prioritise effectively, and deliver consistently during peak periods.

• JOB PURPOSE
• • To manage the development of the Students’ Union’s merchandise retail operation
  • To manage the provision of the central operational services

• KEY RESPONSIBILITIES
• Indicative time allocation across the contract term (varies across the year, with peaks around Welcome and Graduation; delivery logistics supported by the Coordinator):
• • Retail – 65%
  • Front of House – 10%
  • Central Operational Services – 10%
  • Office Management – 5%
  • Leading a high-performing team – 10%

  Benefits and Perks :

  In return for your passion and experience, we offer:

  A summer 4-day working week – we have a four day working week during the months of July & August

  • Generous holiday entitlement – 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
  • A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
  • A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
  • Birthday Leave
  • 2 days of Volunteering Leave
  • Religious Festival Leave (up to 2 days)
  • Cycle to Work scheme, enabling significant savings on bicycle purchase
  • Flexible/ hybrid working arrangements
  • Access to UAL staff training courses
  • Enhanced maternity leave
  • Family-friendly employer

  Recruitment Timeline :

• Application closes : 15th March 2026

• Intended Interview Date: 25th March 2026

  Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa.

This is a full-time Chief Exec role offering an exciting time to join an organisation making

a huge impact with minimal resources. As the Organisation enters its tenth year,

regrettably the need for this work has never been greater and in addition to enhancing

existing projects, we plan to grow our Dignity Centre locations as well as expand our

outreach and impact in the coming two to five years. As a small charity, the role is

incredibly varied as well as hands-on. While there is no physical back office, meaning

the role is mostly from home/remote, the CEO spends sustained periods of time in our

projects in Nicosia, Cyprus and Bournemouth, UK as well as any new or potential

project sites in the UK and abroad. A typical day could include troubleshooting and

managing maintenance problems at distance for our projects in Nicosia and

Bournemouth, preparing and delivering interviews and presentations to the media or for

donors, calling volunteers to prepare them for collaborating with us and collating

indicator data for impact reports.

The Programmes and Projects Executive will play a key role in supporting our community of primary and secondary schools throughout the school year. You will help design and deliver Bite Back in Schools, ensuring a positive and engaging experience for young people, their teachers and their schools — and making sure the programme achieves meaningful impact.

Alongside day-to-day programme delivery, you will contribute a range of projects across the organisation, including supporting an exciting new collaboration with other school food charity partners and helping to coordinate and support wider organisational initiatives.

This role would suit someone who enjoys working with young people, is proactive and adaptable, and is ready to learn and grow at a leading youth-led health charity. You’ll be motivated by helping young people turn their ideas into action and seeing the difference that makes in schools and beyond.

The Programmes and Projects Executive will join a friendly and ambitious Programmes team to support schools and local authorities to deliver high-quality programmes and maximise impact, making canteens and high streets healthier, happier places.

RESPONSIBILITIES

Relationship management 

• Provide ongoing support to both primary and secondary schools throughout their time on the programme, building strong working relationships with participating schools. 

• Support communication with all primary schools, providing a point of contact for the coordinator and lead teacher in each school. 

• Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (working with our Impact & Evaluation Manager).

• Provide timely responses to school queries and alert the Programmes Manager of any potential risks.

• Proactively seek feedback from teachers and young people on our programmes.

• Ensure opportunities for schools to engage in at least two one-on-one meetings with our team during the school year. 

• Build productive relationships with programme partners, including Chefs in Schools and School Food Matters. 

Community management 

• Celebrate and share examples of best practice and impactful social action projects amongst our community of schools. 

• Deliver training and webinars for schools.

• Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Programmes Manager on the design of these processes.

Programme delivery 

• Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns. 

• Schedule and deliver assemblies with primary and secondary schools partaking in the programme.

• Ensure schools submit invoices on time as part of their grant funding, providing support where needed and coordinating with the finance team to ensure prompt processing.

• Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.

• Support the School Ambassadors with travel logistics as they deliver assemblies in schools across England and Scotland.

• Maintain and regularly update programme management software and associated data to ensure accurate and up to date information for all participating primary schools.

• Ensure successful end-to-end support for the 10+ primary schools participating in the programme throughout the next school year.

Project support 

• Provide support to Programme Manager in the delivery of projects, ensuring projects are delivered on time, within budget and scope.

• Coordinate our relationship with our partners in The School Food Project, including Chefs in Schools, School Food Matters, Food Foundation & Jamie Oliver’s Group.

• Support the national rollout of the Bite Back in Schools Primary programme by contributing to the design, development, and refinement of engaging, age-appropriate resources for primary settings, building on insights and proven impact from two successful pilot programmes.

• Assist with the organisation and delivery of Bite Back events throughout the year, including travelling as needed to support the Youth teams' operational requirements. 

• Provide ad hoc input to evolving organisational requirements as directed by senior team members.

SKILLS AND EXPERIENCE 

What we will be looking for as we evaluate applications is demonstrable experience in at least some of these areas, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!

The ideal candidate would have the following experience and qualities:

Essential

• Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation.

• Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail.

• Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.

• Ability to travel across England and Scotland when required (occasional).

• A willingness to build relationships across sectors, with young people and adults.

• Experience of creating resources which are engaging for young people.

• Experience of youth facilitation and/or delivering training.

• Experience in presenting and delivering content, ideally to young people such as an educational, heritage or other  setting, for example such as leading assemblies and workshops.

• Demonstrated experience planning and coordinating events, including logistics, stakeholder communication, and on-the-day delivery.

• Confident public speaker or willingness to learn.

Desirable

• Proven experience coordinating programmes in partnership with external stakeholders, fostering strong collaborative relationships to ensure successful delivery and shared outcomes.

• Experience of working with CRM systems.

• Strong understanding of the education sector and experience of working with schools and teachers.

• Experience in drafting compelling copy and uploading content to digital platforms.

• Understanding of youth social action and extracurricular programmes.

• Interest in campaigning, social justice, food, and child health.

• Experience with design tools like Canva.

Reporting to: CEO

Salary: Circa £35,000

Role Overview

This exciting opportunity places you at the centre of the charity’s day‑to‑day operations, helping to bring clarity, structure, and consistency . You’ll help create a smooth, professional environment where teams can do their best work. The role’s core purpose is to enable confident, efficient organisational operations by providing high‑quality executive support to the CEO and Senior Leadership Team, overseeing daily team and office functions, and ensuring strong information flow across the charity. This position reports directly to the CEO

Responsibilities include:

Executive & Leadership Support
• Provide proactive support to enable clear decision-making.
• Manage complex diaries and schedules with awareness of priorities
• Coordinate meetings, prepare materials, capture minutes, track actions and anticipate requirements
• Act as a trusted coordinator for the Senior Leadership Team and Board.

People, Office & Organisational Operations
• Lead people processes to support a positive, consistent culture.
• Oversee onboarding to ensure new starters feel welcomed and prepared.
• Maintain a professional, welcoming office environment.
• Define and continuously improve core operational processes.

Information Flow & Systems Ownership
• Manage the organisation’s Customer Relationship Management system (Donorfy), ensuring accurate and consistent use.
• Track actions and key information to support timely collaboration.
• Produce reports and summaries to support planning and decisions.
• Take a lead role in sharing  general organisational information on a regular basis toto maintain alignment.

Qualifications required

• Strong background in executive support, office management, or operations.
• Excellent diary and meeting management in fast‑paced, hybrid environments.
• Demonstrated efficiency — able to juggle multiple moving parts and deadlines
• Willingness to take ownership and be responsible for set tasks, activities
• End‑to‑end meeting coordination, including papers, minutes, and action tracking.
• Confident in engaging and supporting teams.
• Managing office processes, including onboarding.
• Skilled in Customer Relationship Management or similar systems, ensuring accurate organisational data.
• Able to produce clear, concise reports that support decision‑making.
• High proficiency with core office software and digital tools.
• Able to think ahead, spot issues and anticipate what’s needed.
• Experience working in busy, small, personable organisations with multiple stakeholders (e.g., trustees, office management companies).

Additional information

• 25 days annual leave (plus one additional day per year of service, up to five years). 
• Discretionary leave between Christmas and New Year. 
• Two employee volunteer days per year. 
• 5% employer pension contribution. 
• Interest-free season ticket loan. 

1MM Regional Manager for London - £32,000 per annum plus London Weighting

6mth fixed term contract, extending subject to funding

No sponsorship available - only candidates with Right to Work in the UK status need apply

APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED

Lead growth. Build partnerships. Drive high‑quality mentoring across the capital.

One Million Mentors (1MM) is looking for an ambitious and relationship‑driven Regional Manager to lead our work across Greater London. You’ll play a central role in expanding our impact, building powerful partnerships, and ensuring young people across the city access high‑quality mentoring opportunities.

What you’ll do

• Establish 100 new, high‑quality mentoring matches each quarter, ensuring mentors and mentees are trained and meeting.
• Meet all quality assurance KPIs and uphold 1MM’s commitment to rigour and good governance.
• Lead the expansion of 1MM across Greater London, securing partnerships with employers, volunteer platforms, schools, colleges, charities, employment programmes, Local Councils and third‑sector networks.
• Digitally match mentoring pairs using the 1MM Platform, supporting users and maintaining accurate programme administration.
• Recruit at least 10 new youth partners each quarter to sustain programme growth.
• Provide clear, regular reporting on progress and performance.
• Contribute to a positive, high‑performance culture, with potential for line‑management responsibilities as the team grows.

What you’ll bring

We’re looking for someone who can demonstrate the following competencies:

• Programme Development & Planning — Experience shaping or delivering programme plans and activities.
• Target‑Driven Delivery — Confidence working to ambitious KPIs and achieving results.
• Partnership Building & Outreach — Ability to identify, engage and secure partners across sectors.
• Programme Facilitation & Recruitment — Skilled in delivering activities and managing recruitment pipelines.
• Stakeholder & Relationship Management — Strong relationship‑builder, including with senior stakeholders.
• Mentoring & Social Action Insight — Understanding of, or commitment to, mentoring and social action.
• People Leadership — Ability to motivate, support and empower staff or volunteers.
• Presentation & Communication Skills — Confident presenting online and in person, adapting to different audiences.
• Digital & Analytical Capability — Competent with IT systems, especially Google Sheets and Excel.
• Personal Effectiveness & Resilience — Self‑motivated, organised, adaptable and quality‑driven.

A commitment to anti‑discriminatory practice, equal opportunities, and inclusive delivery is essential.

What we offer

• A chance to be part of a dynamic, values‑driven organisation creating lasting social change.
• Opportunities to work across the business, public and third sectors, developing innovative approaches to youth potential.
• Access to an Employee Assistance Programme.
• Monthly Learning & Development sessions.
• Three additional Christmas shutdown days (not taken from annual leave).
• 15 hours of volunteering leave per year.

How to apply 

Application is made by submitting a CV and a Cover Letter.

The Cover Letter should highlight how you demonstrate these competencies in more detail (guidance is attached).The Cover Letter should also detail why you are interested in the chosen role, why you want to work for One Million Mentors, and how your values match those of our own. The Cover letter should be no more than 1 page of A4. Applications without a cover letter will not be considered. 

We encourage applicants from diverse and underrepresented backgrounds to apply to this role. 

One Million Mentors is committed to ensuring all necessary steps are taken to protect children and adults at risk from harm. All 1MM staff are expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Any employment with One MIllion Mentors will be subject to the following checks prior to your start date: 

• A self-disclosure form 

• A satisfactory Disclosure and Barring Service (DBS) check 

• Receipt of satisfactory references 

• Proof of eligibility to work in the UK

Applications should include your notice period and two referees where possible, to be contacted with your permission. 

We will be carrying out rolling interviews for these roles so encourage prompt applications to avoid disappointment. The final closing date is 12 noon on Monday 30th March 2026, but we reserve the right to close this application early.  

We regret that we will only be able to offer feedback to shortlisted applicants. 

About Starlight

No one enjoys medical procedures, least of all children. From facing everyday vaccinations to the most serious of surgeries and chronic conditions, all children experience varying degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment success and that can have a life-long impact. Starlight’s aim is to transform children’s health through better experiences, by putting play at the heart of every child’s healthcare.

Evidence shows that play in healthcare can reduce anxiety, fear and even pain; it helps children engage and prepare for their treatment and cope better with procedures; it minimises trauma and contributes to a better experience; and supports children to have some sense of agency and control in an environment where these opportunities are limited. Play can also reduce the number of attempts to deliver treatment, the need for sedation and the need for repeat appointments. Prioritising children’s right to play in healthcare results in healthier, happier children who are involved in their own healing and recovery as well as more efficient treatment and care.

We work in over 900 healthcare settings across the UK with an ultimate vision to ensure that no child endures trauma in healthcare.

Our Strategy and the Professional Training & Development Manager role

Over recent years, we have been re-positioning Starlight from a wish-granting charity to a charity that supports children to experience the power of play in healthcare settings to improve their mental health and wellbeing. These changes have made an exponential difference to the immediate impact that we can achieve for children, as well as the opportunity to create real social value in the efficiency of treatment; and to our ability to advocate for long-term systemic change in the way children experience healthcare.

Central to improving children’s experience is having access to experienced and properly equipped play professionals. Through our Champions network and collaborative working across the healthcare sector, we have developed strong networks; shared best practice, offered opportunities for training and connection and raised awareness of the importance of play professionals and a culture of play in healthcare settings. Our Taskforce work with NHS England has also clearly outlined the need for workforce accreditation and development.

While we continue to advocate at a systemic level for the recognition of the play workforce and their need for a strategy for their development, this role is vital in providing more immediate and tangible support to the professionals who make our work possible. 3 The Professional Training & Development Manager will be integral in sharing Starlight’s knowledge of Play by training and developing key roles within health play settings to ensure Play becomes a foundation of every child’s health care journey. They will support wider understanding of the importance of a culture of play in paediatric healthcare.

Main purpose of the role

The main purpose of this role is to develop and maintain effective and mutually supportive relationships with health professionals, creating communities of practice and resourcing knowledge exchange across the sector. Through these relationships, you will deepen our understanding of the training and workforce development needs of play professionals and identify and develop opportunities for training and sharing of best practice, Working closely across the Children’s Services your work will contribute to raising awareness of the importance of a culture of play for children’s mental health and wellbeing and for the health and efficiency of the NHS.

You will report directly to the Head of Professional Training & Development and will line manage a coordinator.

RNCSF enables hundreds of vulnerable children each year to access the care, stability and education that prepares them for success in life--join our small and dedicated team to run the SpringForward programme for care-experienced post-18 success through university preparation and employment opportunities leveraging resources from the UK's top independent schools.