Volunteer coordinator jobs

A fantastic opportunity has arisen for a Regional Casework Manager (RCM) to join the North West of England Region at SSAFA, the Armed Forces charity.

About the role

You will be part of the regional office team, managing a group of casework administrators. The team provides specialist administrative support and act as a single point of contact to SSAFA branch-based volunteers ensuring that SSAFA beneficiaries receive consistent, timely, and high-quality service. The RCM role will involve developing and maintaining collaborative working relationships with volunteers, including branch-based casework managers.  Additionally, the RCM will occasionally assist the Regional Casework Co-ordinators with call handling, signposting, and triaging initial client enquiries.

To help you establish yourself in this post you will receive excellent training and induction to SSAFA.  You will influence the processes and procedures within the regional office as it develops, working closely with a dedicated team under the guidance of the Regional Manager.

The position is home-based, but you will occasionally be required to travel within the North West Region or to other locations.

About the team

The regional office is a “virtual” office and supports the six SSAFA branches in the North West of England region, as the branch-based volunteers deliver casework for SSAFA beneficiaries.  The successful candidate will work as part of a larger support team which will include 5 Casework Administrators and a Regional Manager.  All team members are home based, residing in the region.

About you

To excel in this role, you should have a solid educational background and experience in managing employees, as well as overseeing and reporting on service delivery.  You should have a proven ability to build and maintain relationships with stakeholders, achieving results through negotiation and influence.  Previous experience of working with volunteers would be advantageous.  You will have used Microsoft Office 365 to a high standard and be capable of learning a computerised case management system quickly. Additionally, you should be skilled with numerical data.

The successful candidate will be capable of planning and managing their own workload, with minimal supervision and have considerable experience of managing accounts.

It would be desirable to have an understanding of the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector would be valuable, and the military charity sector landscape across the North West Region would be beneficial.  Commitment to SSAFA’s values including equality, diversity and inclusion is essential.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: 19th October 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 27th October 2025

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and engaging Support Services Manager to join our Lived Experience & Clinical Practice directorate. 

As we broaden our reach and enhance our service offerings, we're seeking an inspiring and forward-thinking leader to guide our team through this exciting phase of growth. The ideal candidate will energise and empower others, thrive in an agile environment, and bring exceptional change management expertise to drive transformation

You will have experience in communicating with and delivering information sensitively to those living with or affected by health conditions. You must be able to convey complex information in layman's terms and deliver information over the telephone and/or in writing. Empathy and sensitivity are required to work closely with people affected by myeloma.

You will have excellent organisational, communication and IT skills with the ability to manage a wide range of tasks together with line management experience.  You need to be self-motivated and committed to making a difference, with a willingness to attend Myeloma UK meetings and events and work outside office hours as and when required

Experience working in haematology or oncology nursing, clinical research or healthcare background and experience of Helplines Partnership accreditation would be beneficial but not essential.

About the role

As Support Services Manager you will support the Lead Myeloma Information Specialist, the Peer Service Co-ordinator and Support Group Co-ordinator to deliver their respective services.  In addition, you will deliver personalised, empathetic, and accessible information and support to service users affected by myeloma and its related conditions (such as AL amyloidosis, smouldering myeloma, and MGUS).

You will need to work towards being an internal expert on myeloma, keeping aware of research and clinical developments, current opinions, guidelines and other initiatives in the field of myeloma and related conditions, including the pipeline of myeloma drugs.

As part of the role, you will monitor impact and ensure all services are running in accordance with Service Guidelines, including leading the submission to the Helplines Partnership for re-accreditation as required. You will lead the team in service improvements and new initiatives, working with colleagues from across the organisation to drive impactful changes.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 9am 21 October 2025 and interviews will be held on 30 & 31 October 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief, marital status, or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Carers Manchester is a partnership of Statutory and Voluntary Sector organisations who work together the plan, enhance and deliver advice and support services for unwaged carers in the city. Through working together, the Carers Manchester Pathway is in place, which supports carers being able to access the right advice and support at the right time in their caring journey. 

Gaddum plays a key role in managing the development of the Carers Manchester Pathway, in supporting a network of voluntary sector organisations, ensuring that the carers voice is heard in everything that we do and delivering a Carers Helpline.

Following the recent award of an extension to our current contract we are looking for an administrator to support us in managing a number of workstreams which will enhance the provision of services for unpaid carers in the city.

Main Duties and Responsibilities

Amongst the core tasks in this role will be to: 

• Arrange and take minutes of a number of Carers Manchester meetings.
• Support the delivery of a number of projects and workstreams co-ordinated by Gaddum.
• Take responsibility for receiving and inputting data into databases and spreadsheets.
• Provide an initial point of contact for carers and professionals contacting our services.

You could be the person we are looking for if you have: 

• Excellent IT skills.
• Ability to collate and input data onto data management systems.
• Experience of working within an administration function.
• Have excellent verbal and written communication skills.

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a Basic DBS check.

About World Physiotherapy: World Physiotherapy is a leading international professional association and UK Registered Charity. Founded in 1951, we represent the global physiotherapy profession and are dedicated to advancing our profession, advocating for universal access to improve health and wellbeing.

Bring global events to life that shape the future of physiotherapy.
Join World Physiotherapy and take the lead in delivering our flagship international congress. This world-class scientific and professional event brings together thousands of physiotherapists, researchers, and health leaders from across the globe.

As Congress Project Manager, you’ll play a pivotal role in managing the systems and processes that drive our scientific programme, from abstract management and speaker coordination to on-site delivery and post-event evaluation. You’ll be the go-to person for presenters, working with an international team and partners to ensure a seamless, inspiring experience for all participants.

This is your opportunity to be part of a small, dynamic, and values-driven organisation that champions quality healthcare and professional excellence worldwide. If you thrive on organisation, innovation, and collaboration — and you’re motivated by seeing a major global event come to life — we’d love to hear from you.

About the role:

• Lead the planning and delivery of the World Physiotherapy Congress scientific programme.

• Manage complex abstract and review systems, coordinate committees, and support speakers throughout.

• Oversee event technologies (e.g. apps, ePosters, registration) and collaborate with AV and logistics partners.

• Work closely with the Head of Events and a global network of professionals to deliver an exceptional delegate experience.

• Contribute to creative ideas, innovations, and continuous improvements across the congress lifecycle.

About you:
You’ll bring experience in scientific or association event management, ideally with international exposure. You’re an organised problem-solver with excellent communication skills, comfortable managing digital platforms and juggling multiple timelines. Above all, you care about creating impactful, inclusive events that reflect World Physiotherapy’s mission.

Key details:

• Permanent, full-time (35 hours/week)

• Home-based - with option to work from our London office

• Some international travel required

Join us as a Youth Mentor and help shape brighter futures!

We’re looking for someone passionate, energetic, and committed to empowering young people aged 17–21yrs who are currently out of education, employment, or training.

You’ll be a trusted role model, building confidence, resilience, and life skills through person-centred mentoring and group sessions. By connecting young people with real opportunities in training, volunteering, and work, you’ll help them unlock their potential and take positive steps towards a thriving future.

If you’re ready to make a real difference, we’d love to hear from you!

Training and Implementation Specialist

We are looking to recruit two people to join a mission-led organisation, supporting a friendly and dynamic team.

The Implementation Specialist role is ideal for ambitious, client-focused individuals, passionate about improving services.

It is an exciting time to join the organisation! The team are testing out new ways of working internally to streamline some of the administrative tasks away from this role, piloting new ways to support clients and even redesigning the training!

Position: Training and Implementation Specialist

Location: Remote (national travel with occasional overnight stays required)

Hours: Part-time, 28-35 hours per week

Salary: £38,972 pro rata

Contract: Permanent

Start Date: Between 8th Dec – 5th Jan TBC with candidate

Close Date: Midday Monday 3rd Nov. The team will be in touch with successful candidates by 7th Nov. At this stage they will send you a task which is expected to take no more than 3 hours.

First interviews: 18th Nov, near London Victoria station. Travel will be reimbursed.

Second interviews: Online, Wednesday 19th or Thursday 20th Nov (short, informal chart). Aiming for final decision is 21st November.

About the Role

You will play a vital role in supporting organisations to embed the Outcomes Star into their practice. This means helping clients make the best possible use of the Star through training, advice and practical support.

You will be a trusted partner to clients by building relationships, facilitating learning and supporting organisations to use the Star well so that it can have the greatest impact.

Core aspects of the role include:

• Engaging new enquiries.
• Onboarding & implementation
• Training & learning delivery
• Account management
• Collaboration & innovation.
• Client engagement

This is a varied and rewarding role for someone who enjoys training, relationship-building, problem-solving, and making a positive impact in partnership with organisations across different sectors.

About You

You will have experience in training, facilitation, and/or implementation support.

You will also have:

• Ability to develop and build strong relationships with both clients and colleagues .
• Excellent communicator with good interpersonal skills; able to work effectively, independently and as part of a small team collaborating well with colleagues.
• Ability to adapt support to different organisations and contexts.
• Flexible; with the ability to work in the ever-changing context of a growing organisation.
• Commitment to reflective practice, learning and continuous improvement.
• Willing to work in an evolving role being shaped by clients’ needs.
• Willingness to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
• Strong self-management skills and motivation with the ability to manage your own workload and work independently. Ability to manage and coordinate simultaneous client relationships and projects, and drive projects forwards to achieve tangible results.
• Adaptable and responsive to client needs, able to take initiative with a creative problem-solving approach.
• Committed to delivering a good service to clients and helping them make a difference to the people they support.
• Good IT skills including MS 365 and Teams.

If you’re reading this wondering ‘is it really for me?’ or ‘I don’t quite meet all of the criteria’, then please get in touch to ask some questions or consider applying anyway.

About the Organisation

Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working.

What you can expect

• A purposeful, caring and inclusive team operating within an employee-owned trust
• An opportunity to grow and develop yourself through your work
• To be empowered to lead and self-manage with the support of a highly committed team around you
• Opportunities to be involved in projects outside the scope of your role

Benefits include:

• Laptop and mobile phone provided for work purposes
• Open to flexible working arrangements
• Cash health plan
• Generous pension scheme
• Employee assistance programme
• Cycle to Work scheme
• 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas (increasing to 30 days with long service)
• Enhanced parental and carer’s leave
• Paid volunteering time
• Opportunities for personal development

We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.

You may have experience in areas such as Training, Training and Implementation, Training Officer, Training and Implementation Officer, Training Specialist, Training and Implementation Specialist, Training Coordinator, Training and Implementation Coordinator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £38,000 to £40,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent

RABI is the farmers charity.

RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.

At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.

RABI is on a journey to help shape a future farmers deserve.

SUMMARY OF ROLE

This is a pivotal new role within RABI’s Marketing & Communications team, managing the planning and delivery of RABI’s presence at high-profile agricultural, corporate and external affairs events throughout the year, whilst overseeing the management and deployment of volunteers and ambassadors at shows and local engagement activities across England and Wales. The Events & Engagement Manager will ensure that all activities reflect RABI’s values and strategic goals and that our network of volunteers and ambassadors are expertly managed and supported.

You’ll be responsible for managing a high-performing events function, overseeing two Events and Marketing Coordinators and working collaboratively across the charity to ensure RABI is visible, active and engaged across the sector. You will bring experience, professionalism and a hands-on approach to deliver high-quality, mission-driven events that drive brand awareness and build relationships across our community.

KEY RESPONSIBILITIES

Strategic Leadership of Events and Ambassador Programme

• Lead the development and implementation of a national events strategy that reflects RABI’s priorities and enhances the charity’s presence across rural and farming communities.
• Build and maintain a comprehensive events and shows calendar, ensuring a coordinated and strategic approach to regional and national opportunities.
• Work closely with RABI’s Fundraising, External Affairs and Volunteering teams to ensure events, conferences and shows are aligned with RABI’s strategic objectives and are on brand.
• Lead and develop RABI’s new Ambassador programme, working in collaboration with the Volunteering department to launch the programme from pilot to national rollout.

Agricultural Shows and Sector Representation

• Take a leading role in managing RABI’s presence at key agricultural shows and rural events (e.g. Royal Welsh Show, Great Yorkshire Show, Oxford Farming Conference, LAMMA).
• Oversee the end-to-end delivery of shows and events attendance including logistics, stand design, staffing, promotional materials, health and safety and evaluation.
• Represent RABI at events with professionalism and warmth, acting as a visible ambassador and engaging with supporters, stakeholders and the public.
• Build strong relationships with show organisers and agricultural networks to secure prominent placements and collaborative opportunities.

Event Management and Delivery

• Project manage a range of events including:
• National and regional agriculture shows and conferences
• Volunteer and ambassador engagement events
• Rural community outreach and partnership events
• Ensure all events are delivered to a high standard, on time and within budget.
• Oversee and manage logistics including venue hire, AV, accommodation, transport, catering, health and safety and accessibility.
• Manage risks and ensure compliance with RABI’s policies, safeguarding protocols and relevant regulations.

Team Leadership and Development

• Line-manage two Events and Marketing Coordinators, providing regular support, mentoring and performance reviews.
• Foster a collaborative and proactive culture within the team, encouraging innovation and continuous improvement.
• Delegate effectively and ensure clarity of roles and responsibilities across the team.

Cross-Team Collaboration

• Work closely with your colleagues in the Communications team to plan promotional content for each event (print, digital and social media).
• Contribute to the wider communications planning cycle, identifying storytelling opportunities arising from events.
• Coordinate with Fundraising, External Affairs and Volunteering colleagues to ensure event activity supports supporter engagement and community mobilisation.

Monitoring, Reporting and Evaluation

• Monitor event budgets, track expenditure and provide clear financial reports.
• Gather and analyse attendee feedback, media coverage and impact data to evaluate the success of each event.
• Produce regular updates for the Senior Strategic Communications Manager and Head of Marketing and Communications.

PERSON SPECIFICATION

Essential

• A minimum 5 years’ experience working in a successful Events team at a managerial level.
• Proven experience in managing a broad portfolio of events, ideally within the charity, agricultural or rural affairs sectors.
• Demonstrable experience of line-management and overseeing the management of volunteers/ambassadors
• Proven experience leading high-profile public-facing events such as exhibitions, trade shows and external affairs events
• Excellent organisational and project management skills with a high attention to detail.
• Confident communicator and relationship builder, able to represent the charity with professionalism and warmth.
• Comfortable working flexibly, including occasional evenings, weekends and national travel.
• Understanding of health and safety and safeguarding considerations in event delivery
• Full UK driving licence.

Desirable

• Previous experience in rural or farming events
• Welsh language proficiency (spoken and/or written) is desirable for this role, to support effective comms and engagement with Welsh-speaking stakeholders and communities.
• Experience using CRM systems (preferably Microsoft Dynamics) and event evaluation tools.
• Basic design and marketing skills (Canva, Adobe Creative Cloud or similar)

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

BENEFITS

• 28 days annual leave plus bank holidays (based on full time working).
• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.
• On site parking.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-224 151

Working Pattern: Primarily based in Torfaen. Offices are open 9am to 5pm, Monday to Friday. All staff must work flexibly on occasions to meet the needs of the women and children.

Salary: £23,970 - £24,480 (pro-rated)  after successful completion of 6 months’ probation

Location: Contractually based in our Hwb in: Pontypool. Covering referrals from: Torfaen

Conrtact type: Permanent (in line with funding). Agile – working where and when required, to do the job most effectively

Hours & working Pattern: 

• 21hrs per week (Part time) 
• Monday’s Wednesday and Fridays
• All team members must work flexibly on occasions to meet the needs of the Charity and the people we support   
• Participate in organisational on call rota (paid)

Accountable to: Support Service Coordinator

Purpose of the post : To provide specialised, holistic support to adults and families who have experienced domestic or sexual abuse, harm and violence, and are being supported within Community services in Torfaen

Who are we looking for?We are looking for a compassionate, reflective, and person-centred individual to join our team in delivering trauma-informed support to adults and families. This role is about more than providing a service—it’s about striving for people to feel safer, gain more control, and have choice over decisions about their future.
You’ll work collaboratively to create environments where individuals feel seen, heard, and respected, and where their experiences and strengths shape the support, they receive.

Specific responsibilities

• Collaborate with individuals and team members to provide trauma informed support to a caseload of adults and young people within community settings.
• Assess and manage risk sensitively and collaboratively, promoting safety through strengths-based approaches that recognise each person’s lived experience.
• Co-develop personalised support and/or safety plans with individuals, ensuring goals are meaningful, achievable, and shaped by the person’s own priorities and values.
• Respond to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, non-judgemental stance that prioritises dignity and emotional safety.
• Maintain accurate, timely, and confidential records that reflect the support provided, using respectful, person-centred language
• Provide clear, compassionate signposting to internal and external services, guided by the individual’s expressed needs, interests, and readiness.
• Create regular opportunities for feedback, ensuring Cyfannol’s services are shaped by the voices and experiences of those supported.
• Contribute to audits and reporting, engaging positively with service improvement plans and recognising the value of reflective learning and continuous development.
• Participate actively in clinical and managerial supervision, using these spaces for reflection, learning, and maintaining emotional wellbeing in a supportive environment.
• Build and maintain respectful, collaborative relationships with external agencies, advocating for the needs and rights of individuals in a way that promotes trust and partnership.

General responsibilities

Contribute to the: 

• Development and achievement of our Vision, Mission and Objectives. 

• Promotion of our values, culture and aspirations. 

• Creation of a safe, supportive and explorative working environment. 

• Promotion of Equity, Diversity and Inclusion. 

• Upholding of our Policies and Procedures. 

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances

A current valid driving licence, access to a car and insurance covering business use are essential for this role.

Closing Date: 21st October 2025

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is required for all posts. 

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.  

We have an exciting opportunity for a Case Management System Co-Ordinator to join the national services as part of the technology teamworking 37.5hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Cardiff and is Home Based.

As a Case Management System Co-Ordinator you will be:

• Managing , design, and develop comprehensive learning materials related to the Case Management System (CMS) for national employees and volunteers.
• The role involves delivering professional learning solutions via various blended learning channels and ensuring that training aligns with ongoing product development.
• This position also includes line management of the CMS trainer, supervising CMS champions and super users, delivering training sessions, and overseeing the CMS induction process to ensure data quality and compliance.
• The job entails maintaining the Change Management log, capturing and producing user stories, and ensuring approved changes are tested and completed efficiently.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

Are you organised… creative… a good planner?

We’re looking for someone to plan and organise our activities programme which offers Unpaid Carers in Lewisham the opportunity to have a break from their caring responsibilities in a social environment where they can meet other carers and focus on their wellbeing.

You’ll work closely with the service manager to plan and arrange a wide programme of activities for young and adult Unpaid Carers. This will involve researching activities, and liaising with providers, ensuring health and safety, insurance and other checks are in place, arranging resources and refreshments, completing risk assessments and booking venues.

You will actively promote activities to Unpaid Carers, manage bookings and respond to queries. The role is based in our Carers Hub, so you will interact with Unpaid Carers visiting the team or enquiring about the service. You will also prepare regular newsletters for the service and provide additional admin support to the team as needed.

Applicants should have experience in an admin or activities planning role and excellent customer service skills. You will require exceptional communication, organisational and written skills, and should be proactive and resourceful. You must be proficient in using Word and Excel, and experience of using databases would be an advantage.

The part-time hours (22.5) can be worked as 3 full days or shorter days across the week. Some flexibility is required for occasional evenings or Saturday working.

Do a job where you make a difference. Apply today.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

The role has been created following collaboration between local stakeholders working in the communities of Knottingley and Ferrybridge. The role is to be part of the delivery team for CRT Engage, a person centred programme; delivering bespoke one to one support to individuals experiencing challenges that impact on their health and wellbeing. It responds to identified gaps in provision and its core focus is to support local residents in accessing and attending local support groups within the community.

You will work on an outreach basis in Knottingley and Ferrybridge to enable services and organisations to understand the direct needs of local people. The role will involve supporting community members to take ownership of developing health and wellbeing resources, and the coordination and production of a community directory.

In carrying out this role you will contribute towards the delivery of the CRT’s strategy, Yorkshire delivery plan by supporting CRT activities such as events, one to ones, workshops that respond to the challenges that exist in Knottingley and Ferrybridge; linking local people to existing support available and other organisations.

Engagement Officer

We have an excellent opportunity for an Engagement Officer to join the team.

This role is crucial to the global influencing work within the Public Affairs, Advocacy and Campaigns department.

Position: Engagement Officer

Location: Devon/Hybrid

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday.

Salary: £30,779 per annum

Contract: Permanent

Closing Date: Thursday 16 October 2025. However, we reserve the right to close this role early if a suitable candidate is found.

About the Role

The Engagement Officer is responsible for identifying and maintaining meaningful relationships with global stakeholders, including governmental, non-governmental and educational institutions. We are tackling the greatest threats working donkeys face locally and around the world, from the donkey skin trade to challenges working animals face in disasters. By coordinating engagement around sustainable development, wildlife crime, One Health and One Welfare agendas, the Engagement Officer will enable the cohesion within the member groups that the Sanctuary are currently part of and inspire new ways of working. This includes the International Coalition of Working Equids (ICWE) and developing and building new coalition opportunities around working animals.

Your principal duties and responsibilities will include

• Build strong internal and external partnerships with global stakeholders, including governmental and non-governmental organisations to grow existing and build new relationships.
• Coordinate and assist with accreditations and processes that support access in policy forums.
• Assist in the coordination of coalition and alliance engagement opportunities globally.
• Lead on agreed coalition / alliance priorities such as creating material, meeting with partners and planning international events.
• Create supporting materials and reports for stakeholders that advance the influencing agenda.
• Engage with, and support, team processes around strategic planning for external events and activities.
• Support the wider activities of the influencing work including helping to identify key external stakeholders and new forums.
• Manage the team horizon scanning

Due to the nature of the role, flexibility will be required for working outside of core hours, and for occasional UK and international travel.

About You

You will be able to demonstrate excellent communication skills with the ability to flex communication style depending on the audience and the message being delivered.

You will also have:

• A proven record organising online events for international audiences;
• High level analytical skills combined with the ability to draft strategic responses;
• Strong organisation and coordination skills with the ability to multi-task and demonstrate working with a number of conflicting demands to meet multiple deadlines;
• Previous experience of delivering positive stakeholder engagement activities;
• A good understanding of the challenges and opportunities when ensuring integration between internal departments and external partners;
• An understanding of animal welfare and/or international development with evidence of working on these topics;

As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.

Benefits include:

• Competitive pension.
• Life assurance
• Healthshield.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Engagement, Events, Engagement Officer, Engagement Coordinator, Engagement Support, Impact and Engagement, Impact, Evaluation, Impact and Evaluation, Public Affairs, Advocacy, Campaigns, Campaigning. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Digital Marketing Assistant

We have an excellent opportunity for a proactive and flexible team player with outstanding interpersonal skills to join the busy Digital Team as a Digital Marketing Assistant.

Position: Digital Marketing Assistant

Location: Devon/Hybrid (onsite attendance currently anticipated to be at least 2 days a month)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday.

Salary: £26,000 per annum

Contract: Permanent

Closing Date: Sunday 19 October 2025. However, we reserve the right to close this role early if a suitable candidate is found.

About the Role

As Digital Marketing Assistant, you will support the Digital Marketing and wider Digital teams in their day-to-day delivery of the digital marketing strategy across owned, paid and earned channels. You will work closely with the Social Media, Content and Fundraising Coordinators on content generation for our digital marketing channels, focusing on appealing to our target audiences and current supporters in a positive and engaging way.

Your principal duties and responsibilities will include

• Assisting with the generation of content for the Sanctuary’s digital marketing channels.
• Writing and editing social media copy for all departments.
• Creating digital content in its various forms including video and images, using photo and video editing software as required.
• Monitoring incoming social media activity including comments and direct messages, liaising with colleagues from across the organisation to provide answers to often complex questions and engaging in a timely and appropriate manner where required.
• Assisting with the delivery of fundraising and commercial activities to maximise the charity’s digital income generation and supporter stewardship opportunities.
• Helping to research and introduce new and effective digital trends to ensure the charity is using digital marketing channels in the most engaging way.
• Assisting the Digital team in monitoring and reporting on social media activity using analytical tools.

The working pattern for this role will be hybrid working, which combine onsite and home working under the guiding principles for such roles, with onsite attendance currently anticipated to be at least 2 days a month. 

Candidates must be able to travel to Sidmouth for onsite attendance.

About You

You will have experience of creating engaging content for social media channels, social media community management and reporting.

You will also have:

• An excellent standard of written English and communication skills, including copywriting for different audiences.
• A good base knowledge of digital marketing and fundraising.
• Adept at using photo and video editing software, ideally the Adobe suite.
• Able to multi-task and maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines.
• Strong I.T. skills (proficient in Word, Outlook and Excel).
• Demonstrable customer service skills (including successful experience of dealing with enquiries and complaints from members of the public).
• UK, full valid Driver’s licence.

As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.

Benefits include:

• Competitive pension.
• Life assurance
• Healthshield.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Digital Marketing Assistant, Digital Marketing Officer, Digital Marketing and Communications Assistant, Digital Marketing Executive, Marketing Officer, Marketing Executive. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation