Volunteer data protection officer jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating real change for young people across Wales?
Do you thrive on building strategic partnerships, influencing policy, and driving impactful education programmes? If so, we’ve got an exciting opportunity for you to lead the charge as our Wales Lead at Young Enterprise—a role where you’ll be the face of our mission, championing financial and enterprise education where it’s needed most.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
· A friendly and supportive team where your voice is heard
· A strong commitment to diversity and inclusion—we want everyone to feel they belong
· Generous holiday allowance and flexible working
· Cycle-to-work scheme, life assurance, and NHS top-up plan
· Ongoing learning and mentoring opportunities
· A chance to directly impact the lives of young people every single day
About the Role
As our Wales Lead, you’ll take on a high-impact, strategic role at the forefront of creating real change for young people across Wales. You won’t just be shaping our vision—you’ll be bringing it to life by building powerful partnerships, influencing key decision-makers, and championing the growth of our enterprise and financial education programmes in the places they’re needed most.
This role is anything but ordinary. One day you could be speaking at a roundtable in the Senedd, the next you might be rallying new corporate partners, supporting a school’s first enterprise challenge, or welcoming a team of volunteers to inspire students during a school workshop. You’ll be a connector, an ambassador, and a changemaker—leading the charge to embed our work into Welsh policy and priorities while forging strong, purposeful relationships across Welsh Government, local authorities, schools, and community organisations.
You’ll be the face and voice of Young Enterprise in Wales—energising a wide network of businesses, educators, funders, and volunteers to scale our impact and amplify our reach. With a strong focus on growth, fundraising, and influence, you’ll help us secure the resources and recognition needed to empower young people with the skills, confidence, and resilience they need for life, work, and the future.
We're especially keen to hear from candidates who are bilingual in Welsh and English, as this is a great asset for the role.
You’ll love this job if you are…
· A brilliant relationship-builder, confident working senior-level stakeholders and has a solid understanding of the political and policy landscape in Wales
· Excited by the idea of a fast paced varied role that will be truly transformational for young people in Wales
· Passionate about education, social mobility, and giving every young person a chance to shine
· A natural communicator—whether talking to Government, supporters, schools or young people
· Organised and able to juggle multiple projects (with a great sense of humour!)
· Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit team
Key Responsibilities
· Lead the strategic growth of Young Enterprise in Wales
· Lead on policy awareness, ensuring the organisation remains responsive to Government priorities and commissioned reports
· Develop, maintain and lead strategic relationships with key stakeholders, including funders, local and national government, education bodies and partners
· Identify and secure funding to support our work across Wales with an ambitious focus on growing income
· Deliver and support the rollout of YE programmes in schools and other settings
· Recruit, train and support volunteers—making sure they feel valued and inspired
· Represent YE in Wales externally at events and forums, promoting the organisations profile and influence across the education and third sector
· Focus your energy on reaching young people who face the greatest barriers to opportunity, making sure our work has the biggest impact where it’s needed most
· Build strong partnerships with businesses, educational settings and other local organisations to bring our programmes to life in both formal and informal settings
· Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
· This is an active hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
· You’ll need to be a prolific networker, keen to develop new relationships across Wales to expand our reach
· You’ll need to be happy occasionally working evenings or weekends during peak delivery times
· Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across Wales, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 21 August 2025. Please note that applications without a cover letter will not be considered.
Interviews will be conducted via Teams, and we may shortlist and invite candidates to interview before the closing date. Please note, we are only able to respond to shortlisted candidates.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
The Pathway Administrators sits within The Green House (TGH) under the direction of the Service Manager and Clinical Manager. They will be part of a busy and friendly team and responsible for supporting children, young people and families with accessing our frontline services. The post holders will be the first point of contact for families and professionals wishing to make referrals to our service. They will lead on allocations to our Frontline Services and respond to Subject Access Requests and Pre-Trial Therapy Notes Requests alongside the Service Manager and Data Protection Officer. They are also responsible for day-to-day administration of the whole service. The key duties and responsibilities outlined in this job description are shared by both post holders. The normal place of work is The Green House, Bristol, however it may be necessary from time to time to attend meetings and events elsewhere.
Why The Green House?
The Green House is the only specialist service in Bristol, Bath & Northeast Somerset and South Gloucestershire supporting children, young people, and families who have experienced sexual abuse. Our distinct approach is:
1. Evidence-based, guided by research and best practices.
2. Led by the voices of young people and their families.
3. Centred on community and connection.
4. Focused on the transformational power of the creative arts.
In 2022, we transitioned from a single therapy option to a whole family, community-based model which provides a more accessible and comprehensive approach to support, whilst reducing wait times by 63%. Though we deliver a local service, our work is influencing the national response to child sexual abuse. We provide national training on pre-trial therapy and survivor-led leadership programmes. It is an exciting time to join us as we establish our new service model, deliver a new strategy and look to increase both our local and national visibility. You will be joining an ambitious team who work tirelessly to improve the lives of children, young people and families who have experienced sexual abuse.
Key Duties and Responsibilities
1. Provide a trauma-informed contact via telephone, email, website contact form, voicemail, or text message for Children, Young People and Families referred to TGH, including self-referrals.
2. Provide information about what support services are available and refer/facilitate access to internal, or external support services.
3. Input Request for Support Forms (Referrals) into the case management system.
4. Communicate closely with clients and keep them informed of any wait times, action taken or referrals made on their behalf.
5. Gather information from other professionals at the point of referral or allocation as advised by the Clinical Manager and Service Manager.
6. Take part in promoting services including talks and training to organisations based in key agencies across Avon and Somerset to support staff, volunteers, and clients to build trust and understanding about TGH, our referral pathways and services.
7. To work with the Service Manager and Clinical Manager to manage and co-ordinate appointments for our services, updating our database and associated spreadsheets.
8. Attend organisational meetings as required and communicate effectively with
relevant colleagues across the TGH team.
9. Support with administrative tasks across the organisation including support to the Senior Leadership Team where appropriate with administrative tasks.
10. Maintain accurate, confidential records of all contacts and interventions with Children, Young People and Families/professionals, ensuring timely documentation using internal systems e.g., Oasis.
11. Commit to self-care and participate in line management, annual appraisal, clinical supervision, training and contribute to team communication and operational improvements.
12. Support the Research Team and Services Team to actively gather feedback from clients and professionals.
13. Maintain documentation and manuals associated with the role as and when required (alongside the Service Manager).
14. Respond to Subject Access Requests and Pre-Trial Therapy Notes Requests in partnership with the Service Manager and Data Protection Officer.
15. Produce professional letters to advocate on behalf of Children, Young People and Families and manage client post.
16. Assess risk and report safeguarding concerns in line with the Green House Policies, maintain up-to-date safeguarding training, and stay informed on relevant legislation about child sexual abuse and procedures.
17. Work within professional boundaries and comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
18. Ensure that all work is carried out in line with Health and Safety and other policies outlined in The Green House Bristol’s Employee Induction Pack and Handbook.
19. To contribute to the ongoing development of the organisation by helping to improve systems and procedures.
20. Take a positive and proactive approach to problem solving to manage a varied workload and contribute to a positive working environment.
21. To work within the values of The Green House.
Although the core duties are set out within this Job Description, a flexible approach to work is essential. The Green House is developing and adapting to meet Children, Young People and Families’ needs. The Pathway Administrators may be required to adapt their working styles to accommodate changes in the pathway. This may include navigating conversations about risk with Children, Young People and Families.
Please refer to the full job description and person specification before applying. Please also refer to the 'How to apply' section.
The Principal Economist is based in our Impact and Evidence team and supports our work to improve understanding of youth unemployment in England, so that we can make a positive impact on outcomes for young people.
We are looking for someone with expertise in economic analysis, data analysis, quantitative research methods and project design to lead our growing portfolio of work in these areas.
The role manages and/or supports all aspects of Youth Futures’ economic and data analysis, from design to impact. This will involve working closely with colleagues across the organisation, including our busy Policy, Communications, and External Affairs colleagues.
The Principal Economist will support Youth Futures’ mission as a What Works Centre by:
- Identifying key research questions; exploring youth employment within the wider labour market, the UK economy, and local economies.
- Working with research and analysis partners to ensure projects are delivered to a high standard, on time and to budget; and quality assuring outputs to deliver clear recommendations that will influence practice and policy.
- They will also lead the oversight and development of our Data Dashboard, and they will be responsible for the next phase of work towards an economic model of youth employment.
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
We are seeking a dedicated and detail-oriented Business / Operations Manager to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing comprehensive administrative support. This position requires strong organisational skills and the ability to manage multiple tasks efficiently while maintaining a high level of professionalism.
The Operations Manager is responsible for overseeing the business functions of the charity, ensuring efficient and compliant operations. This role covers finance, HR, IT, premises management, recruitment, health and safety, and GDPR/data protection. The successful candidate will work closely with the CEO, leadership team, and external specialists to support the charity’s mission and maintain operational excellence.
Responsibilities
Human Resources & Recruitment:
· Oversee HR processes, from recruitment to staff development, ensuring compliance with best practices.
· Manage employee relations and support performance management initiatives.
· Maintains training records and ensure all necessary training is booked for staff and volunteers.
IT & Data Management:
· Ensure the smooth running of IT services and systems.
· Oversee GDPR and data protection compliance, working with IT teams and external consultants if necessary, fulfilling the role of DPO for the charity.
Financial Oversight:
· Liaise with external accountants in relation to;
o Processing the monthly payroll
o Processing purchasing invoices ensuring all goods and services have been authorized
o Preparing and processing payments of invoices, expenses etc
· Monitor budgets, financial reporting, and ensure fiscal responsibility.
Premises Management:
· Manage the charity’s physical assets and premises, including vendor contracts and maintenance.
Health and Safety:
· Implement and monitor health and safety policies to provide a secure working environment.
Compliance & Risk Management:
· Maintain up-to-date knowledge of relevant regulations (e.g., data protection, health and safety) and ensure the charity adheres to them.
Strategic Project Management:
· Support the Head of Service in the oversight of operational projects, evaluate their success, and recommend improvements to processes.
· Any other duties from time to time as directed by the CEO or the Board of Trustees in the CEO’s absence
Management responsibilities
· Ensure that health and safety at work procedures are adhered to.
· Ensure all operating systems relating to service delivery are updated and reports generated for monitoring and evaluation, identifying and sharing any opportunities for learning.
· Prepare reports for Head of Service / CEO using DAVSS databases and co-ordinate information for funding/monitoring reports, liaise with the Fundraising team and outsourced finance team as needed in connection with external funding.
Person Specification
Essential:
· Proven experience in an operations or business management role.
· Strong financial acumen with experience in budget management.
· Excellent organisational and communication skills.
· Sound understanding of HR practices, IT management, and regulatory compliance.
Beneficial:
· A degree or at least 2 years’ operational experience in Business Management, Finance, or a related discipline.
· Relevant certifications such as CIPD (for HR), NEBOSH (for Health & Safety), AAT/CIMA (for financial management), ITIL (for IT services), or Prince2 (for project management).
· Experience or training in GDPR and data protection.
· An understanding of Domestic Abuse or the willingness to learn.
Key Competencies
· Strategic thinking and problem-solving
· Strong leadership and team management
· Ability to manage multiple priorities and work under pressure
· Effective stakeholder and vendor management
· A proactive approach to process improvement and risk mitigation
Personal Qualities
· Ability to motivate others and provide leadership
· Pro-active approach
· Excellent attention to detail as well as an ability to see the wider picture
· Commitment to excellent service provision and maintaining client confidentiality.
· Commitment to undertake training as needed
· Ability to work as part of a team and on own initiative
· A commitment to the practical application of equal opportunities and diversity.
· Integrity, honesty and reliability and a high level of respect towards others including clients, volunteers, staff, agencies, partners.
We are committed to safeguarding and promoting the welfare of adults, children, and young people, and expect all staff and volunteers to share this commitment. All roles are subject to safer recruitment practices, including an enhanced DBS check, references, and thorough vetting procedures.
We are an equal opportunities employer and welcome applications from all sections of the community, including those with lived experience of domestic abuse.
If you are looking for an opportunity to contribute to a dynamic team while developing your skills in a supportive environment, we encourage you to apply for the Operations manager role.
The Development and Alumni Office (DARO) exists to support the University of Birmingham's academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.
As part of an award-winning team, you will work with our Head of Legacies and Endowments and Legacy and Endowment Officer to generate new gifts to the University and to care for our existing donors. The Legacy and In Memory Officer role is your opportunity to join our excellent team at an exciting time during our 125th anniversary year as a University. You will be passionate about the impact the University’s teaching and research has on the world and have enthusiasm for working in higher education fundraising and helping the University achieve its charitable objectives. You will be an excellent communicator, willing to be in an external facing role, speaking regularly with our supporters, and highly organised, thriving in a fast-paced working environment.
Legacy gifts, or gifts in wills, play a major part in supporting both students and research and you will require a broad skillset but a relationship centred approach to take on this varied role in which you will be well supported with training and development. We are ambitious to grow our legacy and in memory programmes substantially in the coming years and would relish your passion and enthusiasm to help us do that.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.
World-class research and outstanding global education





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vision North Somerset is the leading charity supporting people affected by sight and hearing loss in North Somerset through a wide range of tailored services and support. We are proud of the wide range of services delivered by our small, dedicated team and fantastic volunteers.
If you thrive where you have clarity of purpose, produce your best work when working in a supportive, collaborative environment and are motivated by seeing how your contribution makes a positive impact on the lives of people affected by sight and hearing loss, you could be just who we are looking for!!
We currently have an exciting opportunity for an Operations Manager to join our successful and experienced team.
Please send a cover letter addressing your suitability for the role. CV's without a cover letter will not be considered
At an exciting time in JGDR's fundraising, we are looking for volunteering & community fundraising officers to support our communities in North Lincolnshire and East Yorkshire. It is a great opportunity to join a passionate team.
Hours: 35 hours per week (with occasional weekend and evening working as and when the role requires)
Location: This is a hybrid role, with regular travel required across the North Lincolnshire and East Yorkshire regions, including visits to our charity shops and centres. Weekend and evening work will be expected, as and when the role requires. Post holders will be expected to be working flexibly across their community 4 days out of 5 – with at least one day per week from our North Lincolnshire Centre – and attend regular team meetings in an agreed location.
Due to the scope and nature of the role, you will need to live within, or in close proximity to, North Lincolnshire. You will be required to have a valid driving license and access to a car to enable you to travel freely across the area without reliance on public transport.
About us
All dogs deserve a good life and a safe, loving home. We exist to provide a safe place for dogs without a home, and to find new loving places for them to live.
We currently have three operating centres in North and South Lincolnshire and Nottinghamshire, and also provide support and community specific initiatives across East Yorkshire.
Fundraising at Jerry Green Dog Rescue (JGDR)
We are at an exciting moment in our fundraising history at Jerry Green Dog Rescue (JGDR). Our CEO, Christina Marriott, is a champion for the importance of fundraising and volunteering in securing the future of JGDR, and it is a great opportunity to join a passionate team ready to tackle the next stage of JGDR’s history.
Job summary
We are looking for a proactive, confident and supporter-focused fundraiser to build and manage relations with JGDR’s local community across North Lincolnshire and East Yorkshire. Working with the Volunteering and Community Fundraising Manager, you will deliver a strategy to grow income and volunteer numbers from the local community. This is a varied role which will cover:
· Stewarding and recruiting supporters undertaking their own fundraising activities, including those taking part in challenge events
· Organising & attending local events to raise awareness and income
· Proactively approaching and working with local &national businesses
· Recruiting and overseeing a network of volunteers who can support income generation in your local area. This role would suit a target-driven, approachable and resourceful fundraiser with ambition and drive – there is plenty of opportunity to make this role your own and drive forward growth in these crucial income streams.
Your role
You will sit in the Volunteering and Community Fundraising team, and report to the Volunteering and Community Fundraising Manager. You will manage your own time to effectively balance both developing and stewarding relationships with individual and corporate supporters in the local area and working through a network of volunteers to deliver fundraising and retail objectives.
You will develop and grow strong relationships with supporters, collaborating with colleagues across the wider organisation to ensure you are offering the best supporter experience you can. You will attend local events with, and through, volunteers, work with colleagues in our retail and operation sites, and spot other opportunities to promote JGDR in your community and drive support for our work.
You will deliver excellent stewardship to supporters and volunteers and develop relationships with key local contacts who can help to further JGDR’s mission. You will champion supporter care and ensure that all relevant supporter information is stored on JGDR’s CRM, Donorflex.
Key responsibilities
Community fundraising
· Identify, engage, and steward DIY and community fundraisers, developing strategies to promote fundraising activities in these groups and grow income from your local area
· Proactively pursue local business partnership opportunities, developing a pipeline of potential corporate support and making applications to secure support
· Provide high quality stewardship of supporters, groups and businesses within the community, responding to enquiries in a timely way and ensuring relationships are developed and maintained at a high standard
· Represent JGDR as the first point of contact within the community, promoting our mission, vision, and values alongside fundraising and volunteer opportunities
· Ensure that Donorflex is up-to-date and develop regular reporting mechanisms to inform the Volunteering and Community Fundraising Manager of outputs and results, and support understanding of the local audiences, including individual supporters, local businesses, and volunteers, and their historical engagement with the charity
Volunteering
· Work with the Volunteering and Community Fundraising Manager and Volunteering Administration Assistant to recruit, induct and train volunteers to support fundraising and other relevant initiatives in the local community
· Via volunteer support, oversee the distribution of collection boxes in your local area, monitoring and reporting on income generated
· Coordinate and attend – supported by a network of volunteers – key local events, e.g. county shows, to raise awareness of JGDR in the local community and drive support for the charity amongst target audience groups.
· Ensure JGDR retail shops, and their volunteers, in your area have relevant and timely information on current fundraising campaigns and other initiatives to share with customers
· Ensure that the Volunteering database, Volunteero, is up to date
Other duties
· Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online
· Keep up to date with sector trends and developments in community and regional fundraising, and volunteering
· Ensure all fundraising activities and events operate within best practice and regulatory guidelines and comply with health and safety requirements.
· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements.
· Manage any complaints from supporters efficiently and sensitively
· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing
This is not an exhaustive list of duties but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.
You are:
· A target-driven and tenacious professional with experience in community and regional fundraising
· Knowledgeable about your local community, with a positive approach to your work and supporting your colleagues to achieve shared objectives
· Skilled at building relationships with people, and motivated by spending time getting to know supporters and volunteers in the local area
· Entrepreneurial, with a drive to seek out new opportunities to drive income generation and pursue them with a continual eye on hitting KPIs and targets
· Organised, with a keen eye for detail and a confidence in managing competing priorities effectively
· Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines
· Familiar with sector trends and best practice methods of acquiring, retaining and stewarding supporters
· A credible and clear communicator
· Experienced in using CRM databases to input, monitor, and report on supporter data and to gather insights
· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration
· Committed to dog welfare, and representing the values of JGDR both internally and externally
· Prepared and able to travel extensively in your region, including to other JGDR Centres and retail sites. A valid UK driving license and access to a vehicle will be necessary.
· Prepared and able to attend relevant supporter events in the evening and at weekends within the community; a time off in lieu policy for this is in place.
Diversity and Accessibility
Jerry Green Dog Rescue is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role profile
Job Title: Advice Services Manager
Responsible to: Chief Executive Officer
Immediate reports: Welfare Benefits Team Lead, Training Lead, Supervision Lead, Debt
Caseworkers, Energy Advisor.
Hours: Full time – 36 hours
Salary: £26,994 – £28,922 dependent on experience
Main Purpose of Job
· To be responsible for the delivery of all aspects of our advice services via telephone, email/web, in person and at outreach venues.
· To line manage team leads, debt caseworkers and the energy adviser and support them in achieving high standards of accessible advice services.
· To oversee the use of our volunteer adviser resources to cover each of our advice channels in the most effective way.
· To liaise with the training lead to ensure we have sufficient, well trained volunteer advice resources to deliver our service.
· To ensure cover for Advice Session Supervisors when needed
· To provide training, guidance and support on client records, telephone channel and quality standards
· To design and implement improvements to our advice processes based on best practice, leading and gaining buy-in from team members as necessary.
· To be overall responsible for the quality of our advice in line with our Quality of Advice framework and IFR’s to drive the organisation towards excellence in quality.
· To be responsible for Debt technical supervision and carry out continuous professional development activities and duties within the organisation.
· In maintaining quality, you will need to inspire and motivate your team and provide focussed individual support where necessary to achieve internal and external quality and KPI standards
· To drive a culture of continuous workforce development where a rigorous but supportive approach is adopted
· You will identify the best quality tools and execute investigations/analysis to improve workforce competency and quality across the organisation, and support our brand reputation
· Monitor and track performance progress of the service and of individuals against targets, achievement of deadlines and support staff as appropriate
· To undertake regular team meetings in line with the organisation’s quality expectations
· To undertake regular formal supervisions and review meetings
· Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best
· Encourage good teamwork and lines of communication between all staff and volunteers
· Ensure the core contracts are appropriately staffed at all times to achieve the expected standards and targets.
Debt Advice giving
· Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
· Use appropriate resources to find, interpret and communicate the relevant information to clients.
· Research and explore options and implications so that clients can make informed decisions.
· Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
· Negotiate with third parties such as statutory and non-statutory bodies as appropriate.
· Ensure that all work conforms to the organisation’s office manual and the Advice Quality standard / other funding requirements, as appropriate.
· Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.
· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
· Take ownership for monitoring own workload e.g. proactively reviewing progress on current cases, outcome of completed cases and quality control.
· Be a DRO approved intermediary.
Research and Campaigns
· To ensure the advice team contribute to the development of social policy in line with our business plan
· To assist with social policy work as required by the organisation
Management duties
· You will be accountable and responsible for delivering the service delivery related objectives and outcomes from the organisation’s Business Plan and service-related KPIs.
· Prepare and issue reports as required for the CEO, funders and partners, attending meetings as required to present findings and recommendations
Learning and professional development
· Keep up to date with legislation relevant to the role, trends, ideas and thinking
· Attend and actively participate in regular support and supervision sessions and appraisals with the Chief Executive Officer
· Identify own learning and development needs and plan to meet them.
Administration
· Ensure that detailed records for the purposes of information retrieval, statistical monitoring and report preparation are maintained and developed
· Produce comprehensive, analytical and developmental oral and written reports on the work of the service as required.
Other Duties and Responsibilities
· Undertake advice work as required, including supporting contracts and projects outside of the generalist service.
· Support with the efficient and effective use of Casebook, gathering, storing and analysing data and contributing to the reporting processes for services, projects and contracts.
· Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed.
· Ensure that work reflects and supports the Citizens Advice service's equity, diversity and inclusion strategy.
· Develop and maintain effective admin systems and records relevant to the role.
· Act as key holder and open or close the building when necessary.
· Attend regular internal and external meetings relevant to the role and to services at outreach locations.
· Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.
· Abide by health and safety guidelines and share responsibility for own health and safety and that of colleagues; taking particular account of this at outreach and shared locations.
· Identify own learning and development needs and take steps to address these.
· Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
· Ensure all data protection and GDPR requirements are adhered to in all work for which the post is responsible.
· Demonstrate commitment to the aims and policies of the Citizens Advice service
· Encourage staff to understand the importance of our Equality, Diversity and Inclusion strategy, implement the strategy, and act as a role model for EDI, including challenging any inappropriate comments or attitudes.
· Attend relevant internal and external meetings as agreed with your line manager.
· Take personal responsibility for your own actions and for sorting out issues or problems that arise.
· Review and make recommendations for improvements to the service.
· Comply with all Citizens Advice information assurance guidelines.
· Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.
· As directed by the CEO, carry out other duties within the scope of the post to ensure the effective delivery of the service
A local charity providing free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
The client requests no contact from agencies or media sales.
We are looking for a Development Officer to support Portsmouth Cathedral’s fundraising and development activities. This new role, which is grant funded by the Cathedrals Sustainability Fund for 24 months, will work closely with the Head of Development & Fundraising to grow income, improve communication with donors, and help deliver key projects that support the Cathedral’s mission. This is an exciting opportunity to join our team and make a real difference to the future of Portsmouth Cathedral.
The role is mostly office based with the team in Cathedral House, Old Portsmouth but allows for flexible working arrangements.
Key Responsibilities include:
- Building Relationships with Donors: Draft thank-you letters, updates, and newsletters. Organize events to engage donors and welcome new supporters. Maintain confidentiality.
- Trusts and Foundation Applications: Research and apply for funding. Track deadlines and submit applications on time. Record outcomes and provide reports.
- Project Support: Assist with key projects like the National Lottery Heritage Fund project. Ensure smooth project execution and maximize funding opportunities.
- Improving Fundraising Operations: Maintain accurate records using the CRM system. Organize fundraising events and meetings.
- General Administration: Prepare materials, arrange meetings, and coordinate activities for fundraising campaigns. Contribute ideas to improve fundraising and communication.
Key Relationships will be with:
- Senior Management Team and Heads of Departments
- Donors
- Grant Funders
- Volunteers
The successful candidate will have strong communication and organizational skills, initiative, IT proficiency, confidentiality, teamwork, empathy with Christian values. Ideally they will have fundraising or grant application experience, knowledge of charity practices and interest in heritage, arts, or education charities. They will be self-motivated and collaborative and committed to safeguarding practice, equal opportunities and inclusivity.
Safeguarding
The position is subject to a Basic DBS check as well as the ongoing safeguarding training provided by the Church of England and Diocese of Portsmouth applicable to this role.
Benefits
- Generous annual leave allowance of 27 days per annum (FTE) plus public holidays
- Employer pension contributions of 7.5% plus employee contribution.
- Commitment to professional development and training
- Cash health plan
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Interested candidates should submit their CV along with a covering letter detailing how their experience aligns with the role’s requirements and the values of Portsmouth Cathedral.
Candidates invited to interview will be asked to complete a short application form as part of our safer recruitment process.
The client requests no contact from agencies or media sales.
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Background
Bipolar UK’s mission is to build a better world together for everyone affected by bipolar; this includes both people living with the condition and their close friends, colleagues and family. To achieve this ambition we need to speed up diagnosis rates and ensure everyone with bipolar has the appropriate care and treatment they deserve. This includes peer support, self-management advice and research – which the charity itself provides and supports. Over the last four years Bipolar UK’s communication and policy function has grown substantially, with a dramatic increase in press coverage and steady growth in digital engagement and advocacy. It has a well developed tone of voice and will be launching a new brand profile alongside the website. The postholder will inherit a talented and growing team with four direct line reports and a wider team of skilled and engaged contractors.
Role purpose
You will be a seasoned communications leader with the skills and experience of overseeing a modern, efficient and dynamic communication function to achieve tangible outcomes for people affected by bipolar. The post holder will play a pivotal role in growing Bipolar UK’s brand awareness, contributing to the wider goal of achieving a £3m+ annual turnover so we can provide peer support to even more people affected by bipolar. In autumn 2025 Bipolar UK will be hitting two major milestones, launching both a new website and a high-profile campaign: ‘Could it be bipolar?’ to speed up diagnosis from the average 9.5 years it currently takes. You will be responsible for leading these projects in 2026 and beyond.
Specific Responsibilities
Overall:
- Lead the charity’s external communications, brand, and public-facing resources.
- Manage and support delivery of the charity’s external communications and marketing strategy to increase engagement with existing and new audiences and continue to improve the charity’s profile.
- Line manage and support our Senior Communications Officer, Senior Marketing Officer, Senior Website Officer and Senior Public Policy Officer.
- Develop engaging marketing campaigns to promote awareness, advocacy and services that remain true to the lived experience of bipolar.
- Oversee the Department’s budget alongside the Finance Manager.
Digital
- Lead and develop a compelling digital engagement and marketing strategy.
- Oversee the day-to-day management of our digital channels, including website, media, email marketing and social media.
- Work closely with the Head of Digital Transformation to ensure first-class digital practice.
- Lead engagement of the bipolar community through an engaging webinar, in-person events and conference programme, which includes managing the charity’s flagship annual World Bipolar Day conference.
- Work with the CEO to develop and implement an effective charity-wide lead generation strategy.
- Work with the Directors of Fundraising and Research to develop engaging and effective campaigns that raise crucial funds and recruit research participants.
- Undertake social listening to ensure people living with bipolar are heard and have their voices amplified.
Press
- Lead the charity’s proactive and reactive press engagement to maximise the charity’s reputation and brand awareness.
- Manage the relationship with our PR agency, Sway PR, and our creative agency, Lark.
- Oversee a bank of over 150 media volunteers and high-profile Ambassadors.
- Implement the Crisis Communications Policy as and when necessary.
Policy
- Support the CEO and Senior Public Policy Officer to develop and implement an effective public affairs strategy to promote Bipolar UK public policy positions and campaigns.
The post holder will be expected to:
- Understand Protection, Health and Safety at Work, and Equality and Diversity legislation, and adhere to policies, procedures, and best practice at all times.
- Work collaboratively with other staff to deliver these responsibilities and agreed objectivesto tight deadlines.
- Be independently mobile, as travel will be required to meetings, alongside monthly trips to our London Office.
- Some evening and weekend work may be required.
- Undertake any other reasonable duties as deemed necessary by their Line Manager, Bipolar UK’s Chief Executive Officer.
In the interest of effective working the major tasks may be reviewed from time to time to reflect changing organisational needs. Any consequential changes will be carried out in consultation with the post holder.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
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Accountability & Learning Officer - Improve humanitarian responses through evidence and learning
London, N1
Full-time, Permanent
Salary of circa £36,000 per annum
When humanitarian crises strike, the DEC stands poised to co-ordinate and deliver incredible responses around the world.
Learning and insight are essential to improving how we respond and we’re now looking for an Accountability & Learning Officer to directly contribute to learning and growth for the DEC and our 15 member charities.
We need someone with monitoring and evaluation experience and a strong understanding of humanitarian crises globally to play a vital role in our dedicated charity.
About Us
The Disasters Emergency Committee (DEC) is a unique membership organisation made up of 15 of the UK’s leading humanitarian charities: Action Against Hunger, ActionAid UK, Age International, British Red Cross, CAFOD, CARE International UK, Christian Aid, Concern Worldwide (UK), International Rescue Committee, Islamic Relief Worldwide, Oxfam GB, Plan International UK, Save the Children UK, Tearfund, and World Vision UK.
When large-scale disasters strike countries that lack the resources to respond, we bring our member charities together to raise funds quickly and efficiently. In times of crisis, our mission is to save, protect, and rebuild lives through effective humanitarian action.
Working as one, we coordinate the UK public’s response to overseas disasters. Through our Rapid Response Network of media and corporate partners, we raise the alarm with the UK public and make donating as easy as possible, with most funds raised within the first two weeks of an appeal.
Since our launch in 1963, we have run 79 appeals and raised an astounding £2.5bn, helping save countless lives and rebuild communities.
At the DEC, accountability and learning are not just processes, they are a commitment to the people affected by disaster and will aid our growth and the development of our members. Your work will help ensure the funds we raise are used effectively and transparently, and that every appeal we launch is an opportunity to do better, together.
***Please download the job description for full details***
What You’ll Do
This role enables the DEC and our 15 member charities to effectively respond to humanitarian emergencies and provide timely, quality, community-focused assistance.
As an Accountability & Learning Officer, alongside your efforts to contribute to our learning and growth, you will shape our work to influence key policy agendas. You’ll be working across such areas as climate adaption, flexible funding for humanitarian action, and locally led humanitarian responses.
Overseeing our monitoring, evaluation, accountability and learning activities, you will support the set-up of projects, build relationships, and co-ordinate activities in all our current operational theatres.
Specifically, your role will involve:
- Assessing humanitarian crises for DEC appeal eligibility
- Maintaining and improving reporting templates
- Setting up and overseeing key learning activities over the appeal cycle
- Overseeing our Collective Initiatives and Shared Services portfolio
- Supporting a range of DEC research and learning projects and reviews
- Helping members to achieve their climate and environment targets
- Leading the design and set up of regular learning events and workshops
- Acting as the key focal point for members’ and partners’ queries
- Acting as deputy for the Accountability & Learning Manager
What You’ll Bring
To thrive in this role, you’ll need:
- Experience with monitoring, evaluation, and research design and/or implementation
- Experience in the international humanitarian/development/charity sector for an NGO, UN Agency or similar
- A strong understanding of humanitarian crises globally
- Detailed knowledge of humanitarian principles, programming, and how the sector operates
- A good understanding of Monitoring & Evaluation frameworks and methodologies used to monitor programmes and measure outcomes
- An understanding of and interest in key policy areas within the humanitarian system
- The ability to thoroughly check and clean large datasets and analyse quantitative and qualitative data
- A degree-level qualification (ideally a post-graduate level qualification) in a relevant discipline
How We’ll Support You
- Flexible working hours (outside of an appeal)
- 25 days' annual leave, rising with length of service (3 years: 27 days. 5 years: 30 days)
- 3% employers’ pension contribution, rising to 8% post probation
- HealthCare Cash Plan, providing an array of health services (~£1,660 cash value, per year)
- Wellbeing support
- Discounted access to various health club providers (via Gympass)
- Discount schemes for various retailers and businesses
- Discounted tickets for events, via Tickets for Good
- Season ticket loan (post probation)
- Financial hardship loan (post probation)
- Cycle-to-work & Car scheme (post probation)
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter by 9am, Monday 11th August 2025
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
Other organisations may have titles such as Monitoring Evaluation and Learning Analyst, Monitoring and Evaluation Officer, or Planning, Engagement and Evaluation Officer.
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About SOFT UK
SOFT UK is a national charity supporting families affected by Trisomy 13 (Patau syndrome) and Trisomy 18 (Edwards syndrome). We provide emotional support, information, advocacy, and community connections to ensure no family faces this journey alone.
Purpose of the Role
The Regional Engagement Officer (REO) for Northern Ireland will build and strengthen SOFT UK’s presence in the region. This includes supporting families, developing local community networks, enhancing relationships with healthcare professionals, and coordinating volunteer and fundraising activities to reduce isolation and improve support access for families affected by Trisomy 13 and 18.
Key Responsibilities
1. Community Engagement and Support
- Build meaningful relationships with families affected by Trisomy 13 and 18 across Northern Ireland.
- Develop and facilitate local support meetings, coffee mornings, and family gatherings.
- Provide emotional support, signposting, and information in line with SOFT UK’s values and safeguarding policies.
2. Volunteer Support
- Identify, recruit, and train new volunteers within the region.
- Provide ongoing guidance, resources, and encouragement to existing volunteers to strengthen their impact.
3. Healthcare Professional Engagement
- Develop and maintain relationships with regional healthcare providers to increase awareness of SOFT UK’s services.
- Encourage and facilitate referrals of families to SOFT UK by healthcare professionals.
- Share resources and information to improve understanding of Trisomy 13 and 18 among professionals.
4. Event Coordination
- Organise and deliver regional events such as awareness campaigns, remembrance gatherings, and local fundraising events.
- Support national SOFT UK events by promoting and representing the charity locally.
5. Fundraising and Awareness
- Assist with regional fundraising activities by promoting events, supporting local fundraisers, and identifying new funding opportunities.
- Raise awareness of SOFT UK’s mission through local networks, media, and community engagement.
6. Administration and Reporting
- Maintain accurate records of activities, contacts, and outcomes to report impact effectively.
- Work collaboratively with the national SOFT UK team, contributing to meetings, strategic development, and evaluation.
Person Specification
Essential:
- Proven experience in community engagement, outreach, or support roles.
- Strong interpersonal and communication skills, with empathy and understanding for families experiencing complex medical and bereavement journeys.
- Ability to work independently and organise time effectively.
- Experience in planning and delivering community events.
- Confidence in engaging with healthcare professionals and external stakeholders.
- Basic IT skills, including email, social media, and Microsoft Office.
- Commitment to SOFT UK’s mission and values.
- Willingness to travel regionally and work flexible hours where required (some evening or weekend meetings).
Desirable:
- Experience working within the charity or health support sector.
- Knowledge of the healthcare and perinatal loss support systems within Northern Ireland.
Additional Information
This role requires occasional travel across Northern Ireland. Mileage and travel expenses will be reimbursed in line with SOFT UK policies. The postholder will be expected to work from home and maintain confidentiality, safeguarding, and data protection standards at all times.
Racing Welfare is a national charity supporting British horseracing’s current and retired workforce.
It’s an exciting time to be joining the organisation; our charity has never been more needed by the industry.
You will be offered; a competitive salary, employer pension scheme, generous annual leave entitlement, flexible working patterns to ensure a healthy work-life balance, income protection insurance, life assurance, tickets to almost all race meetings at Jockey Club Racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives.
As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
You will need to be highly motivated and flexible with excellent listening and interpersonal skills, an understanding of professional boundaries and a commitment to continuous professional development. Experience of working with and supporting people, alongside an understanding of confidentiality and data protection is desirable, although training will be provided. Knowledge and experience of the thoroughbred horseracing and breeding industries is desirable.
We are a close-knit and supportive team, and we need a strong team player who can get involved and promote the ethos of the charity, offer impartial information, advice, guidance and support to all those connected to the industry.
The successful candidate will be expected to based/work from Cumbria or the Scottish borders travel across the region will be required, for which you will need to use your own car. A mileage allowance will be paid. This is a part time post.
Please note, as this post will involve direct contact with young people and vulnerable adults alongside some work of a sensitive nature it will be subject to a satisfactory, enhanced DBS disclosure. We also make checks on staff working with vulnerable adults and young people against the DBS barred lists.
We welcome enquiries from everyone and value diversity in our workforce. The closing date for this vacancy is the 1st August 2025.
Salary: £29,069 (pro rata)
Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
- All unspent convictions and conditional clauses
- All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020)
Racing Welfare’s Safeguarding Statement of Intent can be found on our website.
Racing Welfare is an equal opportunities employer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
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Position: Head of Fundraising (12-Month Maternity Cover)
Salary: £36,000 - £38,000 per annum, pension paid at 4% contribution
Hours: Full time, 37.5 hours p/w
Days of work: Monday – Friday; 9am – 5pm with TOIL-able hours in the evening or weekends when required
Contract Type: Fixed Term- 12 months maternity cover
Benefits:
- 6.6 weeks annual leave entitlement (25+8 Bank Holidays)
- Enhanced sickness pay
- Monthly independent therapeutic supervision,
- Take your birthday off
Location: Snowdrop Project, Castle Green, 7 Castle Street, Sheffield, S3 8LT
Reporting to: CEO
Collaborating with: Head of Finance and Resource, Head of Operations
Direct reports: Communications and Donor Relations Manager, Community Fundraising and Events Manager, oversee 2x Freelance fundraisers
Closing date: Thursday 7th August at 9am
Interview dates: Interviews will be conducted W/C 11th August.
Start date: October 2025
Be part of something life-changing.
At Snowdrop Project, we support survivors of modern slavery to recover from their pasts and rebuild their futures. We were the first UK charity to offer long-term, community-based support for survivors—and today, we continue to lead the way in trauma-informed care, advocacy, and reintegration.
Now, we’re looking for a dynamic, innovative and creative Head of Fundraising (Maternity Cover) to help us grow our impact and drive our fundraising efforts to support more survivors of modern slavery.
About the Role
If you're someone who enjoys building and implementing strategic aims, leading with passion and wants to make a real difference in people’s lives, this could be the perfect role for you.
We are looking for a confident, engaging and collaborative individual to join us as Head of Fundraising (12-month Maternity Cover) and drive our ambitious fundraising plan forwards.
We are at a pivotal stage of our organisational and fundraising strategy. This role has an exciting responsibility to capture the importance of the work that Snowdrop does and drive forward our ambitious fundraising strategy, focusing on diversifying income streams that sustains and grows our support to survivors.
You will need to demonstrate excellent interpersonal skills; experience of fundraising; and the ability to work both independently and collaboratively and prioritise rapidly changing lists of tasks.
We’re a small, supportive team, so you’ll have the chance to shape your own projects, bring your ideas to life, and see the real-world impact of your work.
What You’ll Be Doing:
You’ll lead our Fundraising Team and line manage our dynamic and engaged fundraisers, supporting them from planning inspiring activities and events to supporting local fundraisers and volunteers all whilst upholding Snowdrop’s values and fundraising best practice.
- This person will take the lead in delivering the next 12 months of Snowdrop’s fundraising strategy, driving forward strategic development, implementing learning and further developing the fundraising team to deliver on its fundraising ambitions in line with the wider organisational strategy.
- The Head of Fundraising role sits within the Senior Leadership team at Snowdrop and is responsible to contribute to the overall leadership, strategic management and continued development of the organisation
- Leading on creating strategies for attracting new corporate donors and partnerships alongside driving forward our well-established corporate volunteering programme
- This person will work alongside and support Snowdrop’s trusts and grants fundraiser and support on large grant applications where necessary
- Line management of the Donor Relations and Communications Manager and Community and Events Fundraising Manager, alongside the supervision of two consultants
What We’re Looking For
We’d love to hear from you if you:
- Have experience in fundraising and leadership
- Are a confident communicator and leader who thrives meeting people and building relationships
- Are proactive, creative, and passionate about our work supporting survivors of modern slavery and exploitation
- Share our values of compassion, empowerment and collaboration
Why Join Us?
- Be part of a pioneering, survivor-focused charity making a real impact
- Work in a supportive, inclusive and values-led organization
- Have the freedom to bring your ideas to life and take ownership of your work
- Join a team that celebrates progress, values growth, and genuinely cares
- Receive a number of benefits including your birthday off and monthly therapeutic sessions
Please see the Job Description document for full details and the Person Specification
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter which details your suitability for the role (please read the instructions for completing the cover letter carefully) and answer a question about your right to work in the UK. CVs and cover letters will be screened and candidates will be shortlisted based on these.
We welcome every applicant and strive to create and promote inclusive teams. We celebrate difference and encourage everyone to join us, and to be themselves at work.
Applications close on Monday 4th August, 2025 at 9am and interviews will be scheduled for w/c 11th August 2025.
Please note- we will not be working with recruiters for this post.
Please submit a CV and Cover Letter that addresses all the points from the person specification, giving relevant examples which demonstrates your suitability for the position.
We will be shortlisting for interview based on the below scoring system:
0 – Weak Does not address the essential criteria
1 – Average Addresses part of the essential criteria, provides little detail
2 – Good Addresses the essential criteria, providing some detailed relevant explanations
3 – Excellent Provides a thorough, considered explanation that fully addresses the person specification.
Empowering survivors of modern slavery to rebuild their lives and thrive



Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Please note this is a rolling recruitment campaign
Interview date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.