Volunteer development coordinator jobs
Team: Estates and Construction
Location: Remote with occasional travel
Work pattern: 35 hours per week, Mon-Fri. Flexible working and job share options available
Salary: Up to £30,809.83 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Estates Assistant:
- Front-line connection for Cats Protection premises, managing reactive and planned property repair and maintenance requests to support Surveyors in the delivery of the estate portfolio
- Proactive solutions and coordination of repairs with stakeholders, liaison with contractors, arranging appointments, ensuring health and safety compliance, within procurement guidelines.
- Flexible cover for the Estates and Construction Coordinator and administrative support to the wider senior Estates and Construction team
- Follow clear and consistent processes and create and manage accurate records in asset registers, filing systems and databases such as Terrier and SharePoint
- Prepare and enhance reports to support the Surveyors and Contracts and Database Manager to administer contracts and service delivery to meet team objectives
- Assist with the production of registers and reports, including proposal, compliance and expenditure reports
- Raising Purchase Orders and processing invoices
About the Estates and Construction team:
- We ensure that Cats Protection is able to sustain its cat welfare operations and retail activities by providing Estate Management and Construction services delivering acquisition, repair, maintenance, re-development and disposal services for an estate portfolio of circa 196 properties including 34 Cat Centres, 88 Shops and other Cats Protection premises across the UK. Together with the Safety, Health and Environment Team and Facilities we ensure regulatory/legal compliance of properties.
- The Estates and Construction Team consists of approximately 15 personnel, 5 of whom form immediate colleague relationships.
What we’re looking for in our Estates Assistant:
- Previous administration experience working within an estate management setting
- Experience liaising with internal and external stakeholders
- Confident creating spreadsheets, action plans and drafting documents
- Highly professional customer service experience
- Confident communicator with prioritisation and organisational skills, ability to work on initiative
- Strong Microsoft Office skills, particularly in Excel and Outlook
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Application closing date: 20th November 2025
Virtual interview date: w/c 8th December 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. anonymised application form
2. video screening
3. virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats
This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK.
Specific Tasks:
1. Proactive Family Support
- Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days)
- Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear
- Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care
- Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern
2. Transitions Support
· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including:
· Moving between educational settings such as primary to secondary
· Transitioning from paediatric to adult health services
· Changes in mobility and independence (e.g. transitioning to using powerchairs)
· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK
· Develop resources, guidance, and workshops to support families through transitions
3. Wellbeing Tracking and Outcome Measurement
· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
· Collaborate with families to co-create action plans and track progress
· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
· Organise and deliver regional meetups (minimum one per quarter)
· Facilitate support groups (virtual and in-person) for parents, young people, and extended family
· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
5. Stakeholder Collaboration
· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
· Represent Action Duchenne in Scotland and build relationships with local networks
6. Administration and Reporting
· Maintain accurate records of all interactions and support provided
· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
· Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
· New contact acknowledgement email: within 3 working days
· New contact follow-up call: within 7–10 working days
· Families contacted per week: 12–15 hours of direct contact
· Regional meetups: 1 per quarter
· Support groups delivered: 9–12 per year
· CRM data entry: within 24 hours of interaction
· Family outcomes tracked: via wellbeing questionnaire and action plan
· Transition support delivered: tracked through engagement, resources, and feedback
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find below the job specification, including required skills and qualifications.
Application deadline: 24th November at 9am GMT.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fundraising Manager
Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As the Fundraising Manager for Behind Closed Doors, you will play a key role in developing and delivering a fundraising strategy aligned with the organisation’s vision, mission and values. This is an exciting and varied role with an opportunity for the post-holder to put their own stamp on it. As our Fundraising Manager, you will build on existing relationships with individual donors, community groups and corporate partners, as well as seeking new opportunities.
This role would best suit a creative and strategic mind who enjoys building relationships and inspiring others towards a united vision: to build lives free from domestic abuse. You will be joining a committed and dynamic team; line managing the Training and Development Coordinator, working within the senior management team and reporting to the CEO.
Please download the recruitment pack for full details.
To apply for this position, you will need a comprehensive CV and supporting statement outlining your interest in the role and organisation, and how you meet the criteria laid out in the person specification. You can apply via CharityJob, or return both documents by Thursday 27th November via email with the reference ‘Fundraising Manager’ in the subject line.
Interviews will take place on Monday 8th and Tuesday 9th December 2025, and will consist of a brief presentation and competency-based questions.
Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.
Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position.
Domestic abuse is always unacceptable. We support everyone affected by it, and we act to prevent it. Build Lives Free from Domestic Abuse.
The client requests no contact from agencies or media sales.
The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.
Job title: Life Skills and Activities Co-Ordinator
Westminster, London
Hours: 35 hours (full time) working at least 4 days in our office near Victoria
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a life skills and activities co-ordinator to concentrate on building and expanding relationships with young people living in our supported accommodation as well as families in Westminster who attend sessions in our Family Services department. This is a unique and rewarding role in our Employment & Learning Team that will involve meeting and working with residents in our supported accommodation on a one-to-one basis and in groups, facilitating activities and evaluating and building evidence that these interventions have made a difference. Your work will focus on supporting our residents (aged 16-25) on-site with their Life Skills development. You will also work holistically to support the families who attend sessions in the Family Centre and who attend outings and “away-days”. The role also requires facilitating our study club (aged 13+) and group ESOL sessions (19+).
Please refer to the job description on our website for further information.
In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration. This role requires an enhanced DBS check plus children’s barred list. It is an offence to apply for the role if the applicant is barred from engaging in regulated activity.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Access to Blue Light Card discounts
· Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
· Life assurance cover (after probation passed)
· Season ticket loan
· Training and development opportunities
Closing date for applications: 9am Monday 17th November 2025
Interviews: W/C 24th November 2025
If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Action Redbridge is a local infrastructure organisation working to create a fairer Redbridge where everyone and every community thrives. Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.
Do you believe in the power of social prescribing to create more connected, resilient, and thriving communities?
Are you an experienced project manager who is passionate about collaboration, inclusion and skilled at demonstrating impact?
Community Action Redbridge is looking for a Project Manager to lead our Connected Communities Project, a successful social prescribing initiative that helps people build resilience, reduce loneliness, and connect with the support they need to improve their wellbeing.
In this pivotal role, you’ll lead the day-to-day delivery and ongoing development of the project, guiding and supporting a small, dedicated team. Working in close partnership with voluntary and community organisations, the NHS, and other local agencies, you’ll help strengthen Redbridge’s community support infrastructure. You’ll champion person-led, strengths-based approaches, ensuring our work remains inclusive, responsive, and firmly grounded in what truly matters to the people we support.
We’re looking for someone who is organised, compassionate, and skilled in partnership working; confident in leading teams and managing projects; adept at maintaining and developing project systems and processes and committed to tackling inequalities and promoting wellbeing across diverse communities.
Prior experience in social prescribing, project coordination, or health and wellbeing initiatives will be especially valued.
This role is offered on a hybrid basis, with a requirement to work three days per week in our Gants Hill office.
What it’s like to work at Community Action Redbridge
We are committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do.
We offer some great benefits including 28 days annual leave plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.
How to apply
Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):
1. Please tell us about a community-based project, activity, or initiative you have been involved in that supported people’s wellbeing, independence, or connectedness. What approach did you take to make sure it was inclusive and person-led, and how did you help shape or measure the difference it made?
2. This role involves coordinating multiple workstreams and partners to deliver a complex, evolving project. Can you share an example of a time when you had to balance different priorities, organise people or activities, and keep things on track to achieve positive results? Please include the tools or systems you used to manage the work, how you maintained progress, and how you addressed any challenges along the way.
3. The Connected Communities Project, which includes the Community Connectors (previously known as Social Prescribing Advisers) is rooted in collaboration and partnership. Please describe a time you built or strengthened relationships with community organisations, local groups, or other stakeholders to achieve shared goals. What helped make that partnership effective, and what did you learn from the experience?
4. Community Action Redbridge’s work is driven by values of social justice, equity, and community-led change. What do these values mean to you personally, and how would you bring them into your approach as a leader within the Connected Communities Project? You might want to reflect on how you’ve championed fairness, inclusion, or empowerment in your past work or life experience.
We will be reviewing applications and interviewing candidates on a rolling basis, so early applications are encouraged.
The client requests no contact from agencies or media sales.
Main purpose of post
This role will oversee key functions of the day-to-day running of the charity to
ensure we can effectively support people affected by cancer across South
Yorkshire, Bassetlaw and North Derbyshire.
You will be responsible for key operational functions including: our workspaces
and facilities, which includes buildings and our outreach services on the big
purple buses; Health & Safety and risk management, Operational policies, IT
systems, GDPR compliance and contingency planning. You will manage our
third-party provider relationships and also lead improvement projects in the
charity to make sure we are always learning, improving and making the best use
of the generosity of our donors.
You will provide a pivotal role, ensuring our teams have what they need to work
safely, effectively and efficiently. You will be the on-site go-to person to solve daily
operational issues as they present, acting as a calm and resilient manager
providing clear direction and guidance.
This is the perfect role for anyone who loves to be in the thick of the day-to-day
running of an organisation, who can juggle multiple priorities and who
understands that strong operational management is the cornerstone of a wellsupported
team.
Key Responsibilities
Operational Support
Lead on production of an annual operations improvement plan,
collaborating with teams across the charity to ensure their operational
support needs are listened to and met.
Manage and develop operational systems to support the effective
delivery of Weston Park Cancer Charity as the organisation grows;
conduct regular reviews of internal operational processes, including
reviewing contracts and monitoring systems.
Support the Head of Governance and Operations in effective
management of supplier contracts including building leases, IT support
provider, third party suppliers, cleaning. Ensuring legal, regulatory, and
contractual compliance for each contract whilst achieving value for
money.
Provide operational management of our working spaces, including our
buildings, facilities and also our big purples buses within the community, ensuring the public, colleagues, volunteers and visitors are safe and
experience a warm and welcoming environment.
Lead on the coordination of charity vehicles maintenance and insurance,
working with the Head of Cancer Services, Transport Coordinator and
Service Development and Engagement Manager for the Outreach Team.
Review, Develop and Produce operational policies and procedures to
ensure the smooth running of the organisation (e.g. Lone Working).
Act as a Charity Data Protection Officer (DPO) and lead on data collection
and storage in line with current GDPR and Data Protection Regulations.
Lead with producing monthly and quarterly Operations Reports, and
producing any further reports requires for assurance purposes for the
Leadership Team and the Board of Trustees.
Health & Safety
Lead on Health & Safety and risk management, and the annual H&S audit
with the support of our external advisor, ensuring risk assessments are
undertaken and the charity fulfils its legal duties in relation to our
buildings, services, fundraising activity and home-based working.
Ensure all staff and volunteers are trained on H&S and there is
appropriate coverage of Fire Marshalls, First Aiders, MHFA etc. on site, in
outreach services and for our charity events, as appropriate.
Lead on our contingency planning and maintaining our business
continuity plan.
Tech Support
Lead on cyber security training and improvements.
Lead on IT equipment and access for staff, including the onboarding and
off boarding process and management of access to shared folders and
platforms.
Workwear and equipment
Manage stock control and ordering of office and facilities supplies.
Support & Development
Manage the Operations Assistant and support their development.
Lead the Operational Working Group to ensure operational matters are
progressed in a timely and efficient manager, reporting progress to the
Leadership Team.
Lead with the co-ordination of the annual renewals training for H&S, Fire
Marshalls and MHFA, support HR with the induction training of new staff.
Undertake operational improvement projects as directed by the Head of
Governance and Operations
Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team.
Ability and willingness to travel throughout the region to attend charity
fundraising events and outreach services.
Able to work flexibly, including working in the evenings and at
weekends.
The Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.
What you'll do:
- Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
- Drive continuous service improvement and foster collaboration across teams and partners.
- Build and maintain strategic relationships with key stakeholders to enhance service delivery.
- Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance.
See the job pack for full details.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About StreetVet
Homelessness continues to rise across the UK, and for many individuals experiencing it, their pet has been a vital and integral part of their life, often long before they lost their home. The bond between a person and their animal can be profound, offering emotional support, companionship, and a sense of purpose. For many, their pet’s wellbeing is a top priority, even in the most challenging circumstances.
Accessing veterinary care while living on the streets, sofa surfing or living in a hostel or temporary accommodation provider can be incredibly difficult. That’s where StreetVet comes in. We are an award-winning national charity and a registered veterinary practice with the RCVS, providing free, accessible vet care to pets belonging to those experiencing homelessness across the UK. Our dedicated team of volunteer veterinary professionals deliver essential services where support is needed. We take our experience out of the consulting room and onto the pavements to provide the same first opinion vet care you would expect to receive in a practice.
StreetVet also works to remove barriers to accommodation and homelessness service through our Accredited Hostel and Day Centre Scheme, which helps hostels, day centres, and hubs implement positive pet policies and become pet-inclusive. This includes free veterinary care for registered pets, staff training, essential pet supplies, and access to virtual vet consultations via our telemedicine platform. The scheme empowers hostels to welcome pet owners without forcing them to choose between a roof over their head and their beloved companion.
How Our Work Is Making a Difference
For someone experiencing homelessness, their pet can be a lifeline, offering unconditional love, emotional stability, and a reason to keep going. Many of our clients may have faced trauma, relationship breakdowns, addiction, and mental health challenges, making it difficult to build trust. StreetVet’s approach is rooted in compassion and accessibility, meeting people where they are to ensure no one is excluded from care.
Operating in more than 20 locations currently across the UK and growing each year, we provide free essential and emergency veterinary services that keep pets healthy and happy. In doing so, we nurture a bond that is healing and empowering, helping people rebuild their lives, reconnect with their communities, and move forward together with their pets.
Together with the critical support of a host of renowned organisations backing our team, StreetVet is changing the future for the pets of those experiencing homelessness who may otherwise have to go without the care they need and deserve.
Role Description
The Hostel & Day Centre Coordinator (North) will work closely with the Hostel and Day Centre Manager and the Coordinator (South) to ensure the effective administration and smooth day-to-day operations of the StreetVet Accredited Hostel & Day Centre Schemes. This role plays a key part in welcoming and onboarding new hostels and day centres into the network and supporting the ongoing engagement and success of existing partners. By fostering strong relationships with hostels, day centres, suppliers, and sponsors, the post holder will help build a connected and responsive community that ultimately supports more pets accessing hostels and day centres. Acting as a central point of contact, they will collaborate across internal teams and external stakeholders to ensure queries are addressed efficiently and support is delivered consistently.
StreetVet is a small team of 15 employees and so we expect people to be highly flexible in their roles, a team player with a “can do” attitude, willing to turn their hand to anything that needs to be done.
Please see our our Job Description attached for further details.
StreetVet is a national charity, committed to providing free vet care to the pets of people experiencing homelessness & to keep pets & owners together



The client requests no contact from agencies or media sales.
Prison Facilitator - HMP Winchester
Location: Winchester
Department: Prison delivery
Salary: £22,619
Hours: 28 hours/ 4 days per week
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Winchester.
Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based, working 4 days per week, Monday-Thursday. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this is a fixed term role until October 2026 with the possibility of contract extension subject to funding.
Closing date: Midday 19th November 2025
Interviews will be held on a rolling basis.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-224 755
JOB TITLE: Director, Herts Welcomes Refugees
Salary: £40-45,000
Full time, remote, with regular travel across Hertfordshire required with potential for flexible hours
Responsible to: The Trustees through the Chair
Responsible for: The staff team Functional links with: The Trustees, the Management Committee, other relevant partner organisations within Hertfordshire and with refugee, asylum seeker and migrant organisations nationally.
Herts Welcomes Refugees is the leading charity in Hertfordshire providing welcome and practical support for refugees and asylum seekers.
With a new NLCB grant we need to develop in a way that is structured and sustainable, and that’s where you come in! Working closely with the Trustees, you’ll ensure that our passionate volunteers and staff team are enabled to deliver effectively for the refugee and asylum seeker communities we serve in Herts. This is a unique opportunity to help shape the organisation’s future. You’ll help us to support volunteers and staff and make sure that day-to-day services are responsive and align fully with our mission, vision and values. Ultimately, you will help build the strong foundations and infrastructure enabling HWR to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.
Why work with us?
• Be part of a small, passionate, and values-driven team making very tangible differences for refugees and asylum seekers
• Help shape the future of the organisation at a pivotal stage of its development
• Take on a broad and varied leadership role
• Receive support for professional development and training
• Enjoy a remote and flexible working environment.
Introduction
Herts Welcomes Refugees is at a transitional stage of its development, moving from a charity
managed entirely by volunteers to one in which a small team of paid staff at its core facilitate and
support the trustees to guide the work of the 170 or so volunteers. The staff team currently
comprises a Volunteer Coordinator an IT Support Assistant and soon we will also be recruiting an
Administrative Assistant. The Director will also work collaboratively with the (volunteer)
Management Committee, the volunteer teams delivering services across the county and those
volunteers providing support in key areas such as evaluation media and safeguarding.
Having come through a period of rapid development in the last four years, we now need to
consolidate our knowledge and experience and further professionalise how we operate to ensure
the sustainability and further development of the charity. Whilst committed to remaining a
volunteer led charity, we need an energetic and experienced Director to support the trustees in
achieving our objectives and take the charity into the next phase of its development.
This brand-new senior role, which is being created as part of a new three-year funding programme by the
National Lottery Community Fund, is key to the next stage of our development. The postholder
will need to be flexible in working with the Trustees, existing staff team and volunteers to help
steer the charity through this transition.
Main purposes of the job:
1. To work with the trustees and volunteers in developing, supporting and facilitating the work of
the charity and its volunteers to increase the efficiency, effectiveness, quality and consistency of
the services provided to refugees and asylum seekers.
2. To be responsible for the day-to-day management and administration of HWR in line with the
organisation’s policies and in compliance with all applicable law and regulation and to manage the
staff team to increase the efficiency of the administration of the charity.
3. To support the trustees in achieving HWR’s vision, mission and charitable objects and strategic
objectives and ensure the sustainability of the charity
Major duties and responsibilities:
1. Working with trustees, staff and volunteers
1.1 To manage the staff team to ensure that individual volunteers and area teams are supported
and enabled to offer effective services across the county. This will involve regular travel across Hertfordshire.
1.2 To work with the management group to ensure its effective organisation.
1.3 To ensure that HWR's values, vision, mission are promoted and practised throughout the
organisation.
1.4 To establish and maintain an effective system for the recruitment, management, training,
support and development of volunteers and staff.
1.6 To support the organisation to ensure the inclusion and voice of service users throughout the
organisation.
1.7 To ensure that structures and systems are in place to comply with law and regulation and to
implement the charity’s policies.
1.8 To report to the trustees on the progress of the organisation and on other matters relevant to
the discharge of the trustees’ responsibilities.
1.9 To formulate proposals for submission to, and approval by, the trustees.
1.10 Working with the trustees, to ensure that the organisation discharges its constitutional and
legal obligations and that the necessary resources are provided and proper standards maintained
for the protection of people and the organisation's assets.
2. Fundraising, Financial and Risk
2.1 To support the trustees in relation to HWR’s income generation activities in line with the
organisation's priorities.
2.2 Together with the trustees to consider development of other income streams, including
corporate fundraising and legacies.
2.3 To work with the Treasurer to help develop and monitor the budget.
2.4 To oversee HWR’s outsourced payroll administration
2.5 To support the trustees with identifying and managing risk.
3. Knowledge and Information Management
3.1 To develop and implement robust mechanisms for the monitoring, reporting and evaluation of
HWR’s work, and the impact and outcomes of its services.
3.2 To work with trustees and staff and volunteers to ensure the efficient operation of the charity
through the development of IT infrastructure, and efficient and effective delivery of services and
back-office administration.
3.3 To work with trustees and staff and volunteers to ensure compliance with all regulation and
good practice in relation to data confidentiality, security, safeguarding and GDPR.
4. General Tasks
4.1 Share with other staff responsibility for providing office cover, including answering the
telephone and website enquiries, keeping records and statistics and self-servicing your own
administration.
4.2 Carry out such other duties and responsibilities as may reasonably be required by the trustees,
commensurate with the objectives and level of responsibilities held by the post.
PERSONAL SPECIFICATION
Skills, Knowledge, Experience and Abilities
Strategic Thinking and Service Delivery
• Knowledge and experience of the UK voluntary sector, preferably including the refugee and
asylum sector and issues affecting refugees and asylum seekers
• Understanding and experience of working effectively with a range of partners to deliver
services and effect positive change
• Good analytical and problem-solving skills, and ability to respond proactively and creatively
to changes in the external and internal environments
• Knowledge and experience of an organisation(s) providing individual services and advocacy
for vulnerable people in community-based services
• Understanding and experience of volunteer management
• Experience of using user-feedback and effective data monitoring and reporting to improve
services
• Experience of producing and contributing to strategic/business plans
Management, Leadership and Governance
• Experience and ability as an effective manager and team builder
• Ability to organise, plan and prioritise the workloads of the staff and volunteer teams
• Ability to motivate staff and volunteers working in a fast-changing environment
• Ability to communicate our vision, mission, objectives and services for a wide range of
audiences
• Experience of working in a multi-cultural/diverse environment
• Knowledge of HR best practice and HR policy development
• Commitment to and understanding of the principles and benefits of Equality, Diversity and
Inclusion (EDI) in the workplace
• Understanding and knowledge of best practice in relation to Safeguarding and Health and
Safety
• Ability to work effectively both individually and as part of a collaborative team
Communications
• Excellent interpersonal skills, both oral and written
• Experience of communicating, networking and working collaboratively with a wide range of
audiences and stakeholders to promote an organisation in its best light
• Computer literate with IT skills, experience of using standard office software, and
familiarity with popular social media channels (LinkedIn, Facebook, Instagram)
• Experience of overseeing the production of occasional printed materials
Financial Management and Income Generation
• Understanding financial control within an organisation;
• Experience of leading or contributing to successful fundraising.
Personal qualities
• Commitment to the rights and protection of refugees and asylum seekers
• Commitment to a participative management style
• Ability to work some evenings and occasional weekends
• The ability to travel efficiently and economically to all parts of Herts. Since Herts is a large
county, this is highly likely to mean the ability to drive and access to a vehicle. (Expenses
will be fully reimbursed subject to agreeing an appropriate home base for calculations).
• Commitment to the rights and protection of refugees and asylum seekers
• Appropriate degree of self-awareness and emotional intelligence
• Emotional resilience and ability to deal with stressful or difficult situations
When you apply for this position, please download and complete our application form.
We welcome refugees and people seeking asylum across Hertfordshire. We support the Refugee Council's campaign for a fair and humane asylum system.



The client requests no contact from agencies or media sales.
Prison Facilitator - HMP Swinfen Hall
Location: Swinfen
Department: Prison delivery
Salary: £16,964
Hours: 21 hours/ 3 days per week
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Swinfen Hall. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this is a fixed term role until 31st March 2026 with the possibility of contract extension subject to funding.
Interviews are planned for the week commencing 24th November 2025.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-224 767
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Due to the urgent need to fill this post, we will be shortlisting applications as they are received and may invite candidates to interview before the closing date. We will only shortlist applicants with two weeks' notice.
The Interim Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.
What you'll do:
- Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
- Drive continuous service improvement and foster collaboration across teams and partners.
- Build and maintain strategic relationships with key stakeholders to enhance service delivery.
- Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance.
See the job pack for full details.
The client requests no contact from agencies or media sales.
Prison Facilitator - HMP Ford
Shannon Trust facilitator - HMP Ford
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Ford. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This is a fixed term role until 31st March 2026, with the opportunity to be made permanent subject to continued funding.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for Tuesday 9th December.
REF-224 843
Are you passionate about standing alongside asylum seekers and refugees in these challenging times?
Are you keen to provide high quality support to people facing multiple and complex challenges?
Growing Together Levenshulme are looking for a Support Manager to work with asylum seekers and refugees, based at our therapeutic garden in Levenshulme, Manchester. You will join our People Support team (currently 1 staff and 6 volunteers), providing meaningful and impacting support to our project participants. We particularly encourage applications from people with lived experience of seeking asylum in the UK.
Application deadline 21 November 2025
We’d love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop.
PiP’s programmes focus on four learning pathways:
- Independent Living Skills
- Creative and Performing Arts
- Health, Wellbeing and Happiness
- Employment and Vocational Skills
The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
- A strong commitment to person-centred support and advocacy
- A passion for enabling positive change in the lives of our students
- The character and communication skills to be an effective and supportive team member
- Energy, initiative and a proactive attitude
- A calm and creative approach to challenges and problem solving
What We Offer:
· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
· We offer a travel subsidy to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· When we can, we try to have an early finish on Fridays for staff at 4 pm
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and social-generally during work hours and they are optional.
· We offer a cycle-to-work scheme and other staff discounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: Friday, 28 November, 2025
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.

