Volunteer fundraising manager volunteer volunteer roles in Birmingham

The Opportunity: Fund the Prevention of Burnout  we are developing a predictive wellbeing platform that uses AI and psychological science to predict employee burnout 2-4 weeks before it occurs. We equip managers and organisations with the real-time, data-driven interventions needed to prevent mental health crises, boost team engagement, and reduce costly turnover.

We are currently seeking an experienced volunteer to help us transition from a founder-funded model to a strategically-funded one. Your work will directly secure the capital needed to hire full-time developers and scale our pilots, fundamentally determining our ability to launch and serve the community.

What We Need You To Deliver (Scoped Project):

We are seeking expertise on the UK/EU funding landscape to deliver the following over 10-12 weeks:

1. Grant Strategy & Mapping (Weeks 1-4):

   • Map the UK/EU funding landscape for HealthTech, employee wellbeing, and social innovation.

   • Prioritize 5-7 realistic, high-value grant opportunities (e.g., Innovate UK, Wellcome Trust, or relevant foundations).

   • Advise on our ideal funding positioning (Social Enterprise vs. Charity) for UK funders.

2. Proposal Drafting (Weeks 5-12):

   • Collaborate with our team to draft and refine 1-2 major grant proposals based on the prioritized opportunities.

   • Draft compelling narratives that articulate our technology, scientific methodology, and measurable social impact (e.g., healthcare cost reduction, engagement gains).

What We Provide for Success:

• Dedicated Team: Work directly with the Founder and our Chief Behavioural Psychologist.

• Ready-Made Content: Full technical and impact documentation, including predictive modeling data and quantified ROI (e.g., proven 21-22% productivity gains from engagement).

• Clear Vision: A passionate, evidence-based team dedicated to moving beyond "wellness fluff" to real, preventative action.

Time Commitment & Compensation:

• Time Commitment: Flexible, estimated 6-8 hours per week for a 10-12 week project.

• Compensation: This is a pro bono position, but we offer a commitment to a success-based reward:

  • We are open to discussing a success fee (e.g., 5-10% of funds raised) or equity to be paid/granted once funding is successfully secured.

  • Exceptional performance will lead to a strong professional reference and priority consideration for a part-time paid Fundraising Lead role when funding allows.

Who We Are Looking For:

• 3+ years experience in successful grant writing for charities, social enterprises, or innovative startups.

• Strong knowledge of the UK/EU grant and foundation landscape (particularly for mental health, tech, or social impact).

• A proven track record of securing funding (please detail your successes in your application).

• A belief in the power of preventative technology to solve the employee burnout crisis.

To Apply: Please submit your CV and a brief note outlining your relevant track record and which UK funders you would prioritize first for a HealthTech/Wellbeing non-profit.

About Care4Calais 

Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.

The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.

Volunteer Role Description

We are looking for empathetic and motivated people, who are committed to welcoming people seeking safety to join our volunteer teams across the UK. We have volunteer teams across the UK so there will be a local group you can join.

What you will receive: 

• Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training. 

• Support from a wonderful team

• Opportunity to develop skills, including casework, networking, and interpersonal skills

• Greater understanding of the UK asylum system

As a volunteer, there is a range of activities you can choose to get involved in, depending on the area you volunteer. Some activities include:

• English classes/ conversation clubs 

• Drop-ins - help with requests and signpost to support.

• Distributions - provide essential items like clothing, shoes, toiletries. 

• Sports - activities like yoga, football etc. are a great way to improve wellbeing, and for people to connect with others.

• Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.

• Wellbeing activities - sessions like crafts and cooking are popular. 

• Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.

• Events - mark specific days or holidays to get people together and celebrate. 

• Media/ Press/ Engagements - as a volunteer, you may be asked to share a story for our social media or help someone with lived experience to share.

• Remote working - support with tasks such as contacting Migrant Help, assisting individuals to register with GPS, researching local support, or general admin. 

Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.

Volunteer: Data & Analytics / Funding Research Assistant
Jawbone Collective CIC

We are seeking a detail-oriented and analytical volunteer to support our data-driven decision-making and fundraising efforts. This role is ideal for someone who enjoys researching, organising information, and using data to tell a meaningful story — especially within a creative, community-focused arts environment.

You will help us collect, interpret, and present data that demonstrates our impact to funders, partners, and stakeholders. You’ll also contribute to researching grant opportunities, supporting funding bids, and strengthening our ability to secure financial resources for future programmes and accessible literary initiatives.

Key Responsibilities:

• Assist in gathering data related to audience engagement, workshop participation, reach, and impact

• Organise and present data clearly (charts, reports, summaries, insights)

• Contribute to the development of evidence-based funding bids and grant applications

• Research new funding sources including grants, trusts, donors, and corporate partners

• Help maintain accurate records and metrics related to growth, performance, and community reach

• Work collaboratively with our leadership team and provide data insights that support strategic planning

Ideal Candidate:

• Strong analytical and organisational skills

• Experience with spreadsheets, CRM tools, or analytical software is beneficial (but not required)

• Some familiarity or interest in funding applications, research, or bid writing

• Able to translate raw data into meaningful insight

• An interest in arts, culture, and the social importance of accessible literature

What You’ll Gain by Joining Us:
You’ll become part of a collaborative and vibrant creative community where your ability to work with data has tangible cultural impact. Working within a poetic and literary organisation, you’ll see firsthand how numbers can reveal stories of growth, inclusion, and transformation. Your contributions will help secure real opportunities for emerging and underrepresented writers, and you’ll gain experience that strengthens your skills in fundraising, analytics, and nonprofit decision-making — all while supporting a mission rooted in creativity, equity, and community connection.

Time Commitment:

• Flexible based on your availability — approximately 4–8 hours per week

• Remote working — with optional involvement in in-person activities in the Southwest if you wish

Benefits:

• Build portfolio-ready experience in analytics and nonprofit funding

• Develop skills in bid writing and grant research

• Gain insight into arts-based community development

• Be part of a welcoming, inclusive organisation where every contribution matters

To Apply:
Please send a brief CV and a short expression of interest — we welcome applicants of all backgrounds and experiences.

Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

If you would like to help us develop our digital fundraising and our online offer, would you like to join our fundraising and communications teams in creating and implementing a strategy? We would love to hear from anyone with experience of fundraising online or with enthusiasm and a desire to test things out and learn as you go along. Recently we raised over half a million pounds through our Crowdfunder. Now we are looking to create a sustainable medium term income stream online.

The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.

If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

We are keen fundraisers but we are lacking professional in digital fundraising expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers. 

East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools. 

By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community. 

Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

Are you passionate about spirituality, creativity, and making a positive difference through the arts? The Spiritual Arts Foundation (SAF) is looking for a General Manager to help us coordinate, organise, and inspire our growing community of artists and volunteers.

The Spiritual Arts Foundation is the UK’s first arts organisation dedicated to exploring and promoting spirituality in the arts. Founded by musician and composer Clifford White, SAF now represents over 200 creative members — including artists, writers, filmmakers, performers, and musicians — each contributing their own unique perspective on spiritual creativity. Our website hosts hundreds of in-depth member articles, interviews, and features exploring the intersection between art, consciousness, and the human spirit.

We also run the Spiritual Creatives Meetup group, with more than 2,400 members, hosting events, talks, and creative gatherings both online and in person. Alongside this, we are developing exciting new projects including Spirit Songs, our upcoming record label, as well as plans for festivals, workshops, and exhibitions that celebrate and inspire spiritual creativity.

The General Manager will work closely with the Founder to turn ideas into action. This is a communications-focused, hands-on role that involves supporting volunteer teams, managing projects, coordinating events, and ensuring everything runs smoothly. You’ll help oversee multiple initiatives — from fundraising and planning new creative ventures to maintaining communication between teams and keeping projects on track.

Key areas of involvement include:

• Coordinating volunteers and team communication

• Helping to plan and schedule events, particularly for our Spiritual Creatives community

• Supporting the launch of Spirit Songs, our new record label

• Assisting with fundraising and partnership development

• Maintaining our online presence (WordPress and social media)

• Supporting creative planning and strategy alongside the Founder

This is an unpaid volunteer role, but if we are successful in raising funding, it has the potential to become a paid position for the right person.

This role would suit someone who is organised, practical, calm, and creative, with an interest in spirituality, arts, and community development. Experience in any of the following areas would be helpful — arts management, events, marketing, communications, or project coordination — but we are open to all backgrounds if you’re passionate and willing to learn.

You’ll be part of a welcoming, imaginative, and purpose-driven community, helping to shape the next chapter of the Spiritual Arts Foundation’s journey. The role is flexible, remote, and collaborative, allowing you to contribute in ways that suit your skills and availability.

If you’re inspired by the idea of bringing people together to explore spirituality through art — and want to help an innovative organisation grow and flourish — we’d love to hear from you.

Volunteer Bid Writer – Children With Voices

Position Overview:

Children With Voices, a dynamic and community-driven charity committed to supporting vulnerable individuals and families, is seeking a motivated and skilled Volunteer Bid Writer. This role is instrumental in securing funding opportunities, grants, and partnerships to ensure the continuous growth and success of the charity's initiatives.

Responsibilities:

1. Research and Identify Funding Opportunities:

  - Conduct thorough research to identify potential funding sources, grants, and partnership opportunities aligned with Children With Voices' mission and projects.

2. Proposal Development:

  - Collaborate with the charity's leadership team to gather information on projects and programs requiring funding.

  - Develop compelling and well-articulated grant proposals, ensuring alignment with donor guidelines and requirements.

  - Craft persuasive narratives that effectively communicate the impact of Children With Voices' activities.

3. Grant Application Submission:

  - Prepare and submit grant applications within specified deadlines, adhering to all application guidelines and requirements.

  - Maintain accurate records of submitted proposals, deadlines, and communication with funding bodies.

4. Relationship Building:

  - Establish and maintain positive relationships with potential donors, grant-making organisations, and other stakeholders.

  - Engage in effective communication to convey the charity's mission and project goals.

5. Collaboration and Coordination:

  - Work closely with the fundraising team and project managers to gather necessary information for proposals.

  - Collaborate with other team members to ensure the integration of programmatic and financial data in grant applications.

Qualifications:

- Excellent written and verbal communication skills.

- Previous experience in grant writing, proposal development, or related fields is desirable.

- Strong research skills to identify relevant funding opportunities.

- Ability to work independently and meet tight deadlines.

- Detail-oriented with strong organisational and project management skills.

- Passion for the mission and values of Children With Voices.

Time Commitment:

Flexible, with an estimated commitment of 5-10 hours per week.

Location:

This role can be performed remotely, with occasional virtual or in-person meetings as needed.

Benefits:

- Opportunity to contribute to a meaningful cause and make a positive impact.

- Gain valuable experience in grant writing and fundraising within a charitable organisation.

- Develop and enhance your skills in communication, research, and project coordination.

- Travel expenses are paid and you will have a healthy meal!

Get on board, join our Trustees.

The Global Legal Action Network (GLAN) is a unique non-profit organisation that works with affected communities to pursue innovative legal actions across borders, challenging states and other powerful actors involved with systemic injustice. Our vision is justice across borders. We have a Board of seven passionate and knowledgable Trustees. We are looking to expand this with up to three new appointments. 

ABOUT THE ROLE As a trustee, you will: Contribute to the strategic direction and governance of the charity. Ensure we remain true to our mission and comply with legal and financial responsibilities. Bring your skills, experience, and perspective to strengthen our board KEY REQUIREMENTS We are particularly keen to hear from: Those with lived experience of the kinds of harms GLAN aims to tackle, to ensure we are amplifying voices of those too often excluded, and to support our work addressing systemic injustices in a meaningful way. Black and Brown candidates who bring knowledge of, or have strong connections to, the Global South/Global Majority. Experience in movement building and strengthening civil society alliances. Candidates who bring expertise in the areas of Impact measurement, Fundraising or Marketing Candidates that will support GLAN to meet an increasingly challenging operating environment in terms of external risks and fundraising. Candidates who share GLAN’s values and can evidence a commitment to decolonial practice and anti-racism Candidates who are fully supportive of GLAN’s ambition to create an environment where employees have a strong, collective voice in matters affecting their work and wellbeing

Volunteer Campaign Manager – Help Us Paint London Yellow with SUNSHINE

Loneliness is one of the fastest-growing epidemics of our time. Across London, thousands of people feel isolated, disconnected, and unseen. At SUNSHINE, we believe no one should feel alone. Our mission is to bring sunshine into people’s lives through grassroots, community-led programmes that spark joy, foster friendships, and transform lives.

We are now seeking a SUNSHINE and Loneliness Campaign Manager with a Heart of Gold to boost our presence across London, helping us paint the city yellow and spread joy far and wide.

Why This Role Matters

Campaigns are how SUNSHINE shines beyond our events and programmes. As Campaign Manager, you will lead the charge in raising awareness of loneliness, inspiring communities, and ensuring SUNSHINE’s message of joy and connection reaches every corner of London. Your creativity and leadership will help us build a movement that uplifts thousands.

What You’ll Do

• Lead campaigns: Design and deliver inspiring campaigns that tackle loneliness and celebrate community.

• Boost visibility: Help SUNSHINE stand out across London, online, in print, and at events.

• Paint the city yellow: Create vibrant, uplifting initiatives that embody SUNSHINE’s identity and spirit.

• Engage communities: Connect with local groups, partners, and supporters to spread our message.

• Champion fundraising: Develop promotional drives that inspire giving and sustain our programmes.

Who We’re Looking For

We welcome applications from people with a Heart of Gold who believe in community, joy, and togetherness. Ideally, you will bring:

• Campaigning experience in communications, marketing, or grassroots movements.

• Creative flair to design uplifting, vibrant campaigns across digital and print.

• Strategic vision to grow SUNSHINE’s presence and impact across London.

• Passion for social impact and a commitment to tackling loneliness.

• Energy and positivity to inspire others and embody SUNSHINE’s joyful spirit.

Join Us

At SUNSHINE, the Campaign Manager is more than a communicator, they are the voice of hope, the spark of joy, and the architect of a movement. Together, we can turn the tide on loneliness and create a London where everyone feels part of something bigger, brighter, and more joyful.

Step forward. Shine bright. Share your Heart of Gold. Because when you lead our campaigns, you’re not just promoting a charity—you’re painting London yellow and bringing sunshine into countless lives.

SUNSHINE

London Loneliness Charity

Join MINDSET Charity – Be Part of a Brotherhood of Change

Who We Are

MINDSET Charity is a new, volunteer-run organisation dedicated to transforming men’s lives across England. We exist to support men on their personal journeys of mental wellbeing and self-improvement. Through accessible workshops, tailored programmes, and creative activities — from role play and storytelling to arts, crafts, and woodwork — we provide spaces where men can open up, connect, and grow without fear of judgment.

We are building a movement of resilience, dignity, and brotherhood. And we need visionary Trustees to help guide us.

The Role of Trustee

As a Trustee, you will:

• Shape the strategic direction of MINDSET Charity.

• Safeguard our values of brotherhood, empowerment, integrity, and growth.

• Ensure our programmes remain impactful, inclusive, and sustainable.

• Champion our mission to foster resilience and community across England.

This is a volunteer role, but the impact is priceless: you will be part of a founding team creating a legacy of hope and transformation.

Who We’re Looking For

We welcome applications from people of all backgrounds who share our passion for men’s mental wellbeing. You don’t need prior Trustee experience — what matters most is your commitment, integrity, and belief in our mission.

Skills in governance, finance, fundraising, communications, or programme delivery are especially valuable, but above all we seek individuals who want to build something meaningful together.

Why Join Us

• Be part of a pioneering charity at its foundation stage.

• Help create safe, creative spaces for men to express themselves and grow.

• Contribute to a national movement of resilience and brotherhood.

• Work alongside passionate volunteers united by purpose and vision.

How to Apply

If you are ready to stand with us and help shape MINDSET Charity’s future, we’d love to hear from you.

This is more than a Trustee role. It’s a chance to help men across England rediscover strength, dignity, and hope. Join us, and let’s build MINDSET together.

Harrow Cycle Hub is a registered charity established in 2021 with the aim of encouraging more people to cycle in Harrow.

Our chair is stepping down after five years of developing the Hub and getting it to a position where we have a part time manager for our Wheels for All programme and 55 volunteers doing amazing things in the world of cycling.

With our move to a permanent site at Kenton Rec in March, we shall be able to offer more services and help more people in Harrow to cycle.

If you care about cycling in Harrow and want to make a difference this could be the volunteer role for you.

Essential Qualities of Harrow Cycle Hub’s Chair

• Commitment to the vision and mission of Harrow Cycle Hub, with a passion for cycling and the drive to make things happen

• Experience of managing staff and motivating volunteers

• Experience of being a trustee; you do not need to have been a Chair before

• An inclusive leadership style: able to inspire and support everyone to contribute

• The ability to listen and engage effectively. You can encourage challenge and debate, whilst fostering teamwork

• Ability and willingness to champion the Hub’s work

• A strong personal commitment to equity, diversity and inclusion 

• Responsiveness – the Chair may need to take decisions and give advice at short notice.

Desirable Qualities

• Skills and experience in other relevant areas e.g. general management and strategic 

planning; organisation development; HR and volunteering; marketing; fundraising; cycling and cycle maintenance; equity, diversity and inclusion; voluntary sector management

• Resident or working in Harrow

Duties of the Chair

• To provide strategic leadership for the achievement of the Charity’s Vision

• To ensure the board upholds high standards of governance, transparency, and  compliance with the charity's constitution and relevant legislation

• To review board composition and ensure timely trustee recruitment and development

• To work in partnership with staff and volunteers, providing support, encouragement and constructive challenge to ensure objectives are met; be available for consultation by key personnel

• To oversee key plans like the budget, business plan and risk management, ensuring that the charity has the right resources to meet its objectives

• To promote the Hub’s work, leveraging personal and professional contacts, building on strong relationships already established, negotiating with key partners

About the Role
We're seeking a motivated and enthusiastic Sales & Business Development Volunteer to help drive our growth and expand our reach. This is an excellent opportunity for someone looking to gain hands-on experience in sales,  business development, and relationship management while making a meaningful contribution to our cause.

Key Responsibilities
As a Sales & Business Development Volunteer, you'll work closely with our team to identify new opportunities and build lasting partnerships. Your responsibilities will include:

• Researching and identifying potential clients, business leads, sponsors, partners, and business opportunities.
• Supporting the development of sales strategies and outreach campaigns.
• Helping to create compelling proposals and presentations.
• Conducting initial outreach to prospective clients via email, phone, and social media
• Help maintain the contact database with updated leads and follow-up notes.
• Analysing market trends and competitor activities.
• Contributing ideas to improve our sales processes and materials.
• Reach out to companies, NGOs, and institutions to introduce TESYouth’s initiatives.

What We're Looking For

• Strong communication and interpersonal skills
• Interest in sales, marketing, fundraising or business development
• Comfortable with technology and learning new systems
• Proactive, organised, and able to work independently.
• Ability to work independently and as part of a team
• A positive attitude and desire to contribute to a social impact organisation.

(Previous experience in sales, customer service, social media for business purposes, marketing, or or business development is a plus, but not required.)

What You'll Gain

• Practical experience in sales and business development
• Mentorship and guidance from experienced professionals
• Opportunity to build your professional network
• Development of valuable transferable skills
• Flexible working arrangements

Additional Information

• This is a voluntary role and can be carried out entirely remotely.
• All reasonable expenses will be reimbursed.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.

Together with our collaborators and partners, we aim to make a lasting positive impact in the community.

TESYouth is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.
•  

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

The Conference Officer takes the lead of running the Annual National Conference. This includes the organisation of a sub-committee, financing, logistics, content of the training eg. speakers and social aspects. In addition to organising the conference, they should organise attendance at other conferences for recruitment and fundraising purposes. This should
include comic conventions and medical conferences.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.