Volunteer volunteer roles in Birmingham

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Baby Bank Manager leads the operational delivery and structured rebuild of WFRC’s flagship Baby Bank service. This role is critical as WFRC stabilises and restructures following recent operational disruptions. The postholder will oversee volunteer coordination, stock and inventory systems, client service delivery, corporate volunteer engagement, and compliance reporting.

This position requires a strong balance of operational leadership, administrative oversight, and compassionate service delivery, ensuring that the Baby Bank operates efficiently, sustainably, and in alignment with funding and safeguarding requirements.

WFRC operates as a not-for-profit organisation but must function with business-level accountability and sustainability. The Baby Bank Manager plays a key role in embedding structured systems that ensure continuity beyond individuals.

Roles and Responsibilities

• Operational Leadership: Oversee daily Baby Bank operations, manage referrals and appointments, ensure safe and dignified support for families, and gradually scale services in line with capacity.
• Volunteer & Corporate Coordination: Recruit, induct, supervise, and retain volunteers (including structured reviews and scheduling), prevent burnout, and coordinate corporate volunteer days effectively.
• Stock & Service Delivery Management: Manage inventory intake, sorting, storage, safety standards, stock monitoring, and ensure smooth distribution of baby items.
• Administration, Systems & Reporting: Maintain accurate digital records, update databases, support workflow systems, ensure data protection compliance, and track service data for funding and impact reporting.
• Leadership, Compliance & Governance: Attend meetings, communicate with leadership, escalate issues, uphold safeguarding and policy standards, and support overall organisational administration.

Qualifications

• Must be a female candidate living in Wolverhampton (due to the sensitive nature of the role and need for local community knowledge).
• Experience in service coordination, community services, or charity operations preferred
• Experience managing volunteers or small teams but not required
• Strong administrative and record-keeping background
• Basic proficiency in Microsoft Office and digital systems
• Understanding of safeguarding and confidentiality principles

Skills

• Strong leadership and organisational skills
• High attention to detail
• Excellent interpersonal and communication abilities
• Empathy and sensitivity when working with vulnerable families
• Ability to build structure in previously unstructured environments
• Problem-solving and decision-making skills
• Ability to manage multiple priorities in a rebuilding phase
• Accountability and reliability

Pay Rate: £12.00 - £14.00 per hou

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Join us as a Cat Welfare Support volunteer and make a real difference to the lives of cats and their owners. Whether it’s taking cats to the vet, helping to maintain cat welfare standards, or supporting other volunteers to keep everything organised, your support will help us take care of more cats. Help us create a better life for cats and their families with your compassion and dedication.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role. We’ll help you choose what you’d like to get involved with, making sure it benefits both you and the team, for example: 

• supporting the team to maintain high standards of cat welfare
• transporting cats to vet appointments or to new homes
• entering records for cats and cat-related activity to track the impact of the team
• supporting with cat admissions and matching cats with prospective owners
• ordering, collecting and delivering cat-related supplies, for example, food, litter, medical supplies
• communicating with the public, offering support with cat ownership or lost and found cats
• supporting the volunteer neutering team

GHRI is seeking a Remote Volunteer Administrative Assistant to support daily operations and coordinate other volunteers. This role is key to keeping communication smooth, tasks organized, and volunteers aligned across projects.

✨ Important part: You’ll help manage and support volunteers remotely, not just handle admin tasks.

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��️ Key Responsibilities

Handle remote administrative tasks (scheduling, documentation, follow-ups)

Coordinate and oversee other volunteers remotely

Assist with internal communication and task tracking

Maintain accurate digital records and reports

Support GHRI programs and ongoing initiatives

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✅ Requirements

Strong communication and organizational skills

Ability to work independently in a remote environment

Basic knowledge of Google Workspace / Microsoft Office

Experience managing or coordinating people is a plus

Passion for humanitarian and health-focused work

(No commuting. No traffic. Just responsibility.)

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�� What You’ll Gain

Remote work experience in a global humanitarian organization

Leadership and administrative skill development

Exposure to digital health and nonprofit operations

Volunteer certificate and recommendation (where applicable)

A meaningful experience you’ll actually be proud of

We are growing our volunteering team and looking to recruit 2 Lead Volunteers for our Content Team. We’re looking for two people who have a passion for promoting a charity supporting a rare condition and have the ability to support a volunteering team as well as plan and use communication tools such as websites, Canva and other digital platforms.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.

You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives

• Lead a team of content writer volunteers.
• Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.
• Building, leading and inspiring the content team, ensuring goals are agreed and communicated to support the achievement of our overall aims and projects.
• Ensuring all content is on-brand, consistent in terms of style, quality and tone of voice, and ideally optimised for search and user experience for channels of content including on our website, in our members' magazine as well as supporting the content for social media .
• Supporting the development of a communications strategy, focusing on the content section.
• The implementation of a functional content calendar
• Establishing workflow for requesting, creating, editing, publishing, and repurposing content
• Operate as the point of contact for content volunteers in the team.
• To also be an active part of the content team as a content writer.
• Identifying, initiating and leading on content projects which align to the strategy and realise our goals.
• Collaborate with the team
• To contribute to the Annual Report or other reporting documents.
• Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.
• Promote the charity across all our channels and forms of communication.
• Ensure effective, regular communication to both internal and external audiences.
• Support the review of progress and effectiveness of the Communications Strategy on an annual basis.

What are we looking for?

About You

To be successful in this role you will:

• Have a real enthusiasm for excellence, innovation, continuous improvement and change.
• Be a team leader who is positive, hands-on and able to get the best out of a team.
• Have excellent interpersonal skills and are adept at building relationships with different stakeholders.
• Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.
• Have a high level of attention to detail.
• Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and Skills

• The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.
• Experience in building and leading a team.
• Previous experience of working or volunteering for charities and/or volunteer organisations is desirable but not required.
• Creativity 
• Good IT skills.
• Ability to motivate and enthuse others.
• To be a part of a team.
• Previous experience in marketing, communications, or related fields.
• Strong leadership skills with the ability to motivate and inspire volunteers.
• Experience of using Canva or similar design packages.
• A strong network of PR and media contacts would be highly advantageous.

What's in it for you?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills around leadership in the Third sector.

Getting the right story in print and online can be challenging, especially when dealing with a rare health condition, but it is definitely rewarding.

You will gain experience in the charity sector, gain new or update your writing skills, a broader C.V., and a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be leading our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would also have a key role in developing a communications and marketing strategy for a small charity. This is an excellent opportunity for you to make a real difference to a rare condition.

Key Benefits

• Gain valuable experience in communications and marketing, plus charity team leadership.
• Make a meaningful impact on the fight to support the CRPS community.
• Develop professional skills and expand your network.

Are you a passionate people person?Join us as a Fundraising Volunteer! 

We are looking for an enthusiastic volunteer to support Dimensions with fundraising as part of our 50th birthday celebrations in 2026.If you’re looking for Fundraising experience or you love to make a difference, this is the perfect opportunity to get involved! 
 
Activities will include 

• Launching Small Sparks grants and all associated fundraising as part of our 50th celebrations 

• Encouraging the people we support and their support teams to think what they could do with a Small Sparks grant and make nominations 

• Manage the small fundraising budget, aiming to maximise colleague participation 

• Planning and delivering fundraising activities throughout the year

About you 

We are looking for someone who is: 

• A natural ball of energy and a people person.

• Passionate about supporting people to live better lives, with the communication skills to get colleagues, the people we support and their families to join you in your mission. 

• Friendly and enthusiastic   

• Reliable/dependable and willing to volunteer regularly (ideally 2 –3 days per week, around your availability)  

Two character references will be required for this role.     

What you’ll gain from being a Dimensions volunteer:    

Dimensions provide support for autistic people and people with learning disabilities across the UK.   

    Our volunteers play a vital role in our work and in return, we support them with:    

•  Access to free online training (with access to 800 plus courses)    

• Comprehensive support from professional and friendly Dimensions staff    

• Reasonable expenses may be reimbursed at manager’s discretion     

• An opportunity to gain real experience in the social care sector    

    
Want to apply for this role? 

 If you’d like to be a Dimensions volunteer, please get in touch!

Volunteer - Travel expenses only

Flexible - Monday to Friday

West Midlands Area – based around local treatment services - Bloxwich, Bournville, Coventry, Oldbury, Perry Barr, Stechford and Wolverhampton

Closing date: Monday, 30th March 2026 at 9.00am

Interview date: Rolling Basis

Are you a proactive, collaborative and compassionate individual with proven experience of working positively with adults to engage successfully despite ‘challenging’ behaviour?  Do you have the ability to be a positive role model, demonstrating the virtues of engaging with treatment support services?

If so, St Giles is looking for a Lived Experienced Peer Volunteer to join our team and provide interventions and build meaningful, peer-led relationships with service users to encourage them to engage in drug and alcohol treatment following arrest.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As a Peer Volunteer, you will increase client engagement with drug and alcohol treatment services by providing vital peer-led support and building trust and motivation among a client group that has been historically disengaged/not offered support previously.  You will provide holistic, short-term intervention to bridge the gap between referral and full treatment engagement, capture client experiences and barriers to improve service design and accessibility and develop a strong service user voice to inform future service improvements.

Areas of support from Peer Volunteers may also include initial engagement and motivation such as welcome calls, check-ins, peer-led conversations and motivational chats over coffee.  You may also offer practical support such as appointment reminders, transport assistance and paperwork support, plus help to build positive routines such as activity-based engagement and supporting small lifestyle changes, including meal planning, budgeting, and time management.

What we are looking for

• Personal experience of the criminal justice system or lived experience of the issues facing this client group (i.e. experience of substance misuse and recovery)
• Proven experience of working in a high intensity environment, being self-motivating, with an ability to effectively manage your own wellbeing
• Knowledge of the issues facing those arrested for potential criminal offences
• Knowledge of, and commitment to, safeguarding practices and policies
• The ability to use monitoring systems to record all aspects of the work
• Excellent interpersonal, relationship-building and communication skills, verbal and written.

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply visit our website via the apply button.

Closing date: Monday, 30th March 2026 at 9.00am

Interview date: Rolling Basis

We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

Volunteers needed - Misogyny-Free Schools (MFS)
Help shape a new, parent-powered movement for positive change in primary schools

MFS supports parents/carers and schools to take early, constructive action to prevent harmful gender norms and misogyny, by building parent networks, supporting school engagement, creating practical resources, and amplifying real stories of change. 

We’re looking for 4 volunteers to help shape and grow the movement from the ground up. See the roles below.

Not able to volunteer, but care about this issue? Join the MFS Whatsapp parent community - link on Misogyny-Free Schools webpage. 

1: Community & Communications Lead

Purpose of role: You will create and guide a Whatsapp community for parents, raise the profile and manage MFS’s voice online through storytelling and social media
Skills/experience helpful: Communications, campaigns, community organising, digital engagement, social media including analytics and metrics, compelling writing, storytelling, content creation, canva (or other tools)
What you’ll do: Build and moderate the parent WhatsApp community, develop and deliver communications strategy, shape narrative, tone, voice and messaging, help grow an engaged parent network

2: Web & Digital Builder (short term)

Purpose of role: You will co-design and build the MFS website including the parent and school resource hub
Skills/experience helpful: Web design, no-code platforms (e.g. Squarespace/Wix), UX, digital project setup, website performance tracking, knowledge of GDPR and data protection regulations
What you’ll do: Create an impactful and easily navigable website for parents and schools, organise information and link resources, support the digital infrastructure of the campaign, train up team members to add and adapt content

3: Education Specialist

Purpose of role: You will create tools and support the MFS community on engagement with schools and LEAs
Skills/experience helpful: Education, safeguarding, creating tools, curriculum, school engagement, education policy, experience with LEAs, trusts, ofsted etc
What you’ll do: Identify and curate age-appropriate resources, shape school-facing content, support parents outreach to primary schools, ensure approaches are constructive, supportive and practical

4: Research & Policy

Purpose of role: You will build our evidence base, translate research and policy into accessible insights and actions, position MFS as a credible, evidence-led voice
Skills/experience helpful: Equality, safeguarding, wellbeing, or education policy, ability to synthesize and translate complex research and policy into accessible language
What you’ll do: Build and maintain MFS evidence base, track key UK research and policy developments and produce accessible briefings, inform campaign and strategy with evidence and policy insight

Time commitment: Flexible and realistic (anything upwards of 2 hours / week)

Location: Fully remote (great if we can occasionally meet in person)

Type: Voluntary / unpaid

Style: Collaborative, supportive, values-driven

You: A big fan of equality and human rights, self-motivated, organised, creative and solution-oriented

These roles are ideal for parents, educators, professionals who care about this issue and are excited to be part of a something meaningful in its early stages. If you want to volunteer but have a different skill-set to offer (research, policy, fundraising, coordination, etc), please contact us through Misogyny-Free Schools webpage.

Looking for a way to give back to your local community without a long-term commitment? Not sure exactly what you’d like to do, but know you want to help?

Sometimes we come across one-off community tasks that just need a few volunteers to give us a good old Yorkshire helping hand. We also know life can get very busy and people don’t always have time to commit to a regular volunteering role.

Being a Community Squad volunteer is a flexible way to get involved. You’ll find out when and where one-off tasks are happening near you, and you can choose to help whenever it suits. There’s no ongoing commitment, you’re in control.

As a Squad volunteer, you’ll regularly receive updates about opportunities across Yorkshire. There’s no obligation to sign up for any of them, but if something catches your eye, just put your name forward. We’ll send you all the details you need, and you simply turn up on the day!

Tasks vary widely, so there’s something for everyone. You might help at a community clean-up, plant spring bulbs, hand out leaflets, put out grit or clear a path when it’s snowed for a neighbour. Or you could be handing out popcorn at a cinema event, making cups of tea at a social club, supporting someone with their digital devices, creating glitter tattoos at a children’s event, or writing letters to customers who are isolated.

There will be lots of varied things to help with!

Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.

If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.

• Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
• Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
• How much time can you give? As much as you want to do. We are flexible and like to work around you.
• Do you like to learn? We provide training for all volunteers that join us. You'll have access to our courses to help you advance your knowledge and certificates to add to your CV.

How does it work?

In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.

We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.

Important information:

In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.

Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.

Rephael House are looking for a creative and committed volunteer to support our social media presence and help us reach more people in need.

Role Purpose

The Social Media Volunteer will help raise the profile of Rephael House, promote our services, strengthen engagement with our community, and support our fundraising efforts through effective online storytelling and digital communication.

Key Responsibilities

• Develop and suggest ideas for engaging social media posts across Facebook, Instagram, and TikTok.
• Create visually appealing content (graphics, short videos, reels, stories) aligned with our messaging.
• Plan and schedule posts to ensure consistent communication.
• Work with the CEO and wider team to understand priorities, themes, campaigns, and upcoming events.
• Help shape a simple social media strategy to promote our services and increase our reach.
• Support campaigns aimed at raising awareness, increasing referrals, and encouraging donations.
• Monitor engagement and suggest improvements to help us grow.
• Ensure content reflects our values, tone, and safeguarding standards.

What We’re Looking For

• Experience with social media platforms (Facebook, Instagram, TikTok) or a willingness to learn.
• Creative mindset with an eye for design and impactful storytelling.
• Good written and verbal communication skills.
• Strong organisation and planning abilities.
• Ability to work independently and reliably.
• Interest in mental health, community support, or the charity sector.

What You’ll Gain

• Experience working in a small but passionate charity.
• Opportunity to build your social media and digital marketing portfolio.
• Flexibility to volunteer remotely and fit around your schedule.
• The chance to make a meaningful impact by helping vulnerable people access support.

About Sense:

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As an Ice-Skating Support Volunteer, you’ll be joining our Sense Active team, supporting Sense’s Activity Facilitator, alongside another volunteer, with the delivery of weekly ice-skating sessions for disabled people with complex needs and their carers. With over 25 years’ experience, our facilitators deliver safe, enjoyable and inclusive ice-skating sessions. You’ll play an important part in supporting disabled participants and carers to develop their independence and confidence, socialise with others, and have a thrilling experience!

A DBS check will be needed due to the setting and the likelihood of regular contact with people we support. Don’t worry, we’ll guide you through this process.

Key responsibilities:

You’ll spend time supporting a range of activities, including:

· Standing and moving on the ice for extended periods of time (up to 3 hours).

· Supporting participants on the ice (physical and instructional support).

· Helping participants with collection and return of skates.

· Supporting carers to become more confident on the ice.

· Maintaining relationships with attendees and carers by taking the time to socialise and build rapport.

· Supporting the set-up and closing of activities.

· Exposure to cold temperatures and slippery surfaces.

Skills and qualities:

This role would suit you if you’re:

· A confident ice-skater able to skate at good level.

· Comfortable wearing ice skates and engaging in physical activity.

· Experienced in working with disabled people is desirable but not essential.

· Someone with a positive attitude and will enjoy the opportunity to learn more about working with disabled people.

· Patient, caring, positive and have good interpersonal skills

· Able to work as part of a team and take instruction from others.

· Passionate about Sense’s work to support disabled people.

· Calm, kind and have a friendly personality.

What we offer you:

As one of our volunteers, you’ll get:

· Full training on communication and engagement with disabled people with complex needs

· Full induction at the Ice Rink by our Sense Activity Facilitator

· Ongoing support and guidance from your team including access to personal development support

· Expenses for parking costs if driving to the venue

· Other reasonable expenses, prior to previous agreement.

· The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs

· A reference to support future applications for paid or voluntary roles.

· Support from our Mental Health First Aiders, should you need it.

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

· We include

· We collaborate

· We find a way

· We challenge

· We celebrate

ENGINEERS/MAKERS

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

• Designing and making pieces of equipment for individuals with specific needs

• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)

• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

Essential

• Practical experience in working with one of the above materials

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow REMAP policies and procedures and a commitment to our values

Desirable

• Access to your own tools and workshop (or can access these)

• Able to drive or have good transport links

You’ll also need to complete the induction checklist, as well as a DBS check and reference check.

Where will I volunteer?

This role is largely home based, but will generally also involve visiting clients out in the community. Your local branches hold in-person meetings once a month or so.

Time commitment

This varies quite a lot depending on which cases come in, how complex they are and whether they fit your skills and experience, but it’s essentially a flexible role and there are no set hours.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

This Role Turns Strategy into Impact

At Tell My Truth and Shame the Devil C.I.C., content and ideas are only as powerful as their execution. The Campaign Manager ensures that our messaging, campaigns and launches reach the right people, at the right time, in the right way.You are the operational lynchpin between strategy, creators, analysts and ambassadors, translating insight and content into measurable outcomes — whether that’s donor growth, volunteer mobilisation or VFAP engagement. This is not a creative role; it is a precision, execution, and optimisation role.

Purpose of the role:

Plan, execute, and optimise multi-platform campaigns. Manage paid ad campaigns for donations, volunteer recruitment, and ambassador activation. Align landing pages, creatives, and content across platforms. Track campaign performance and pivot strategies in real time. Coordinate across analysts, content creators, and automators for seamless delivery. Your work ensures that strategy becomes tangible, actionable, and results driven.

About the role:

The Volunteer Campaign Manager will support the planning, coordination and delivery of digital campaigns and platform launches that raise awareness, drive engagement and support organisational goals. This role focuses on helping manage campaign timelines, messaging and performance tracking across media and launch activities.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience supporting or managing digital campaigns, media, marketing initiatives or launch activities (professional, academic, freelance or volunteer).
• Basic understanding of advertising platforms (e.g. Google Ads, Meta Ads, LinkedIn Ads or similar) and campaign structures.
• Experience, or strong familiarity, with campaign planning, timelines and coordination across multiple channels.
• Familiarity with digital tools used for campaign management, collaboration or reporting.
• Strong organisational skills and attention to detail, particularly during campaign launches.

Desirable / Can Be Developed:

• Experience or interest in paid digital advertising, growth marketing or campaign launches.
• Awareness of campaign performance metrics and how insights are used to improve results.
• Ability to coordinate campaign timelines and launch activities across teams.

Qualifications:

• Formal qualifications are not required but desirable.
• Experience in marketing, digital advertising, communications, business or a related field is valued 

Main Responsibilities/ Key Duties

• Support the planning, setup and coordination of paid digital campaigns and platform or product launches.
• Assist in managing campaign timelines, launch checklists and key milestones to ensure activities are delivered on schedule.
• Work with marketing, communications and technical teams to align messaging, creative assets, targeting and launch requirements.
• Help monitor paid campaign performance, budgets and spend, flagging issues or opportunities for optimisation.
• Collaborate closely with Social media Director, Social Media Analysts and Insights Officer.
• Support basic analysis and reporting on campaign results, using platform insights and analytics tools.
• Report campaign performance to the leadership team.
• Maintain documentation of campaign strategies, budgets and outcomes.
• Assist with audience targeting, creative testing and campaign adjustments based on performance data.
• Ensure campaigns and launch activities follow organisational guidelines, brand standards and data protection requirements.
• Support post-launch reviews to capture feedback and contribute to continuous improvement of future campaigns.
• Communicate clearly with stakeholders, providing updates and supporting coordination across teams.

What You Gain:

• Hands-on campaign leadership experience in a high-impact CIC.
• Founding contributor status.
• Operational and strategic credibility.
• Experience coordinating multi-disciplinary teams
• Priority pathway to future paid roles.
• This role builds executive-level experience in campaigns, optimisation and social impact delivery.

What This Role Is Not For:

• Want a purely creative role without operational responsibility.
• Avoid data-driven decision-making.
• Are uncomfortable working with sensitive or trauma-informed content.
• Expect immediate paid employment

Important to Be Clear:

• This is a volunteer role during the build phase.
• It carries real authority over execution and delivery.
• Paid roles will emerge as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to

A values-led discussion.

• A practical campaign and execution scenario conversation.
• If you believe that impact is built on disciplined execution, not just ideas and that strategy without action is wasted potential, this role is for you.

A Final Word

Events bring people together. Safety keeps them coming back.

If you know that: Inclusive spaces protect dignity.