Volunteer volunteer roles in Birmingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About GHRI
Global Health Reform Initiative (GHRI) is a humanitarian organization focused on improving access to healthcare for underserved and vulnerable communities through digital health solutions, telemedicine support, and community outreach.
In short: tech + health + impact = GHRI.
Role Overview
GHRI is looking for a Volunteer Full-Stack Mobile App Developer to help build, improve, and maintain our mobile health applications. This role is critical to delivering digital healthcare support to people who need it most.
✨ Important part: Your code will support real healthcare access, not demo projects collecting dust.
️ Key Responsibilities
Develop and maintain mobile applications (Android / iOS or cross-platform)
Work on both frontend and backend features
Integrate APIs, databases, and third-party services
Collaborate remotely with designers, admins, and health teams
Help improve app performance, security, and user experience
✅ Requirements
Experience with mobile development (Flutter, React Native, or native Android/iOS)
Backend experience (Node.js, Firebase, Django, or similar)
Understanding of APIs, databases, and authentication
Ability to work independently in a remote team
Passion for using tech to solve real-world health problems
(No need to be a Silicon Valley wizard. Just be solid and reliable.)
What You’ll Gain
Real-world experience building a health-focused mobile app
Opportunity to work on impactful digital health solutions
Collaboration with a global humanitarian team
Volunteer certificate and recommendation (where applicable)
Strong portfolio experience (this one actually impresses recruiters)
Our mission is to deliver affordable, quality healthcare to underserved communities via telemedicine, hospital links & humanitarian aid.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Membership Director is responsible for building, growing, and protecting the heart of the CIC:
our membership community. Membership is not a mailing list. It is a collective of people choosing to belong, contribute, and build together.
This role shapes:
- How people enter the organisation
- How they stay connected
- How they feel valued, informed, and aligned
- How community becomes sustainability
Experience Qualification and Requirements
Essential
- Ability to commit grassroots full-time effort during the build phase (rest follows completion, not the clock)
- Comfort working unpaid while foundational systems and culture are established
- Deep alignment with community-led, anti-capitalist values and collective ownership
- High levels of consistency, focus, and self-direction in ambiguous, early-stage environments
- Clear understanding that meaningful change requires discipline, structure, and follow-through, not aesthetics or hype
- Commitment to always working through organisational values: Each One Teach One, Love As Law, Knowledge of Self
- Prior experience in one or more of the following: community building or stewardship, membership programmes or participation models , customer, supporter, or community experience roles, systems thinking and organisational design, digital platforms, CRMs, or data-informed engagement, purpose-driven, grassroots, or movement-led organisations
- Ability to balance strategic thinking with practical implementation
- Strong relational skills, including listening, facilitation, and respectful boundary-setting
- Comfort holding complexity, conflict, and accountability with care
- Willingness to be both architect and steward of culture
- Integrity, clarity, and long-term commitment
Desirable
-
(Intentionally left open for growth as the role evolves in an early-stage organisation)
Qualifications
-
Formal qualifications not required
Main Responsibilities/ Key Duties
Membership Strategy & Structure
- Design and implement the CIC’s founding membership model, defining clear entry points, engagement pathways, and retention approaches rooted in participation rather than extraction.
- Shape intentional progression routes that support members to move from supporter → contributor → leader, ensuring growth in responsibility, agency, and influence over time.
- Align membership pathways with donor journeys, ambassador programmes, and volunteering routes, ensuring coherence across engagement, fundraising, and advocacy without conflating value with money.
Community Building
- Create a membership culture where people consistently feel seen, informed, included, and valued, regardless of role, status, or capacity.
- Establish sustainable rhythms of communication, updates, shared learning, and reflection that foster belonging, trust, and transparency.
- Enable decentralised participation by supporting member-led initiatives, peer leadership, and collective decision-making rather than top-down control.
- Act as a steward of healthy community dynamics, encouraging dialogue, accountability, and mutual care.
Systems & Data
- Oversee the setup and ongoing use of membership systems (e.g. CiviCRM or equivalent), ensuring they serve people rather than manage them.
- Track and interpret membership growth, engagement, and retention, using insight to strengthen participation and address disengagement early.
- Work collaboratively with Digital, Finance, and Social teams to maintain clean, accurate data and ensure ethical, transparent, and values-aligned data use.
Values & Culture
- Protect the integrity of the membership community by upholding CIC values in all structures, communications, and decisions.
- Identify and address misalignment early, clearly, and respectfully, prioritising restoration and learning over exclusion.
- Co-create and uphold community standards rooted in care, accountability, and shared responsibility—not surveillance or control.
Founding Responsibility
- Help design the future paid Membership Department, including roles, systems, and workflows that reflect collectivism and sustainability.
- Contribute to long-term organisational planning, ensuring membership is a pillar of resilience and shared ownership.
- Act as a culture carrier, modelling commitment, discipline, and collective leadership throughout the build phase.
This Role Is NOT for You If
- You want quick money
- You need external validation to stay motivated
- You prefer rigid hierarchies
- You are uncomfortable with responsibility
- You are only here for a title
What You Gain
-
A founding leadership role in a growing CIC
The chance to help design:
-
Future paid roles
-
Income structures
-
Working culture
-
Deep personal transformation through meaningful work
-
Real contribution to social and cultural change
-
Collective success, not individual competition
As the CIC scales, this role is expected to evolve into a paid senior leadership position, shaped by those who built it.
A Final Word
We are not offering security.
We are offering possibility.
We are not promising ease.
We are building truth, structure, and collective power.
If you know the old world is ending —
and you want to help build what comes next —
This role is for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practices? Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Clinical Lead, Cultural & Emotional Therapy Liaison to join our founding volunteer team. This critical role ensures that all clinical and therapeutic support offered to members is safe, effective, culturally responsive, and aligned with the CIC’s survivor-led, values-driven mission.
As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams to ensure services are trauma-informed, culturally competent, and responsive to the needs of survivors, young people, and marginalised communities. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
- Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
- Proven ability to deliver or advise on culturally competent practice with diverse cultural, ethnic, faith-based, and marginalised communities
- Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
- Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
- Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
- Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
- Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
- Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
- Experience working with survivors of abuse, trauma, exploitation, or systemic harm, and/or within grassroots, community-focused, or voluntary sector organisations
- High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care
Desirable / Can Be Developed
-
Role assumes senior-level competence; scope may evolve with organisational growth
Qualifications
-
Current professional qualification and registration with a recognised regulatory body (as listed above)
Main Responsibilities/ Key Duties
- Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
- Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
- Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex cultural considerations, trauma impacts, emotional safety, and effective engagement strategies, particularly for members from marginalised or under-served communities.
- Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
- Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
- Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
- As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.
What This Role Offers You:
- Leadership experience in shaping culturally-informed clinical and therapeutic services.
- Opportunity to influence the wellbeing and recovery of survivors and vulnerable community members.
- Personal and professional growth through working in a values-led, trauma-informed, and survivor-centred environment.
- The satisfaction of building safe, effective, and transformative support systems that align with community needs.
What This Role Is Not For:
- Individuals seeking traditional, hierarchical clinical roles without collaborative or community-facing responsibilities.
- Those unwilling to work within a survivor-centred, anti-capitalist, and culturally responsive framework.
- People expecting rigid structures or hands-off supervision—this role requires active leadership, decision-making, and engagement.
If you are ready to guide, shape, and oversee culturally-informed therapeutic support while making a tangible social impact, we want to hear from you. Apply now and become a key leader in building safe, transformative systems for survivors and communities.
A Final Word
Care is always about people, never just processes.
Trust grows through compassion, professionalism, and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect, cultural awareness, and emotional safety are what sustain meaningful therapeutic relationships.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This position is a Trustee role, sitting on Hidayah's board. The HR & Recruitment Lead provides strategic leadership, governance oversight, and guidance on all human resources and recruitment matters to enable Hidayah to operate effectively and sustainably. This role sits at board level and works collaboratively with fellow Trustees to ensure strong people management practices aligned with Hidayah’s mission, values and legal obligations.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
Strategic Leadership & Governance
- Lead on the development and oversight of Hidayah’s HR and Recruitment strategy
- Ensure HR policies and procedures are robust, legally compliant, and aligned with best practice within the voluntary sector
- Advise the Board on workforce planning, organisational structure, succession planning and volunteer lifecycle management
- Provide strategic oversight of recruitment processes to ensure fairness, transparency and equality
- Oversee risk management relating to HR and people governance
- Support the preparation of HR-related content for the annual report
Recruitment & Workforce Oversight
- Oversee the creation and approval of role descriptions and recruitment materials
- Provide guidance on recruitment panels and selection processes to ensure consistency and inclusivity
- Monitor and evaluate recruitment effectiveness and retention trends
- Support the development of structured onboarding processes
- Ensure appropriate systems are in place for record-keeping and confidentiality
Organisational Development
- Champion a positive, inclusive and values-driven organisational culture
- Advise on volunteer and staff development frameworks
- Oversee training strategy and learning opportunities
- Support conflict resolution and provide guidance on disciplinary or grievance matters when required
What do we expect from the HR & Recruitment Trustee?
Essential:
· Strong administrative and organisational skills.
· Attention to detail and ability to manage sensitive data responsibly.
· Comfortable using Google Workspace (Docs, Sheets, Drive).
· Good written and verbal communication skills.
· Commitment to confidentiality and data protection best practices.
· Alignment with the values and mission of Hidayah LGBTQI+.
Desirable:
· Experience using CRM or applicant tracking systems to manage people or processes.
· Previous involvement in recruitment, HR, or volunteer coordination.
· Knowledge of inclusive recruitment and accessibility best practices.
· Understanding of challenges facing LGBTQI+ Muslims and other marginalised groups.
· Experience volunteering or working in a charity or community-based organisation.
Ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.
How much commitment is required?
We are flexible around your schedule, most roles require 2-4 hours per week depending on the time of year, current priorities etc. However, the following commitments are in place for all members of the Hidayah Board:
- Attend monthly Trustee meetings and provide updates on HR & Recruitment matters
- Attend regular one-to-one check ins with the Chair
- Attend Hidayah events (where geographically possible)
- Check and respond to emails in a timely manner
- Contribute to Trustee communications (via Discord) and remain engaged with organisational developments
- Provide HR-related information, statements and data for the annual report as required
- Stay up to date with organisational changes, governance responsibilities and sector developments
This role is subject to a 6-month probationary period with a 2-month notice period should you wish to resign.
This role remains in place until the next AGM.
What benefits do I get from this role?
· A feeling of making a difference to LGBTQI+ Muslims and the feeling of being part of an organisation which seeks social justice for LGBTQI+ Muslims. You can be part of that change.
· Gaining board-level governance experience.
· A warm and approachable team of volunteers to support you as you work with us at the other end of the phone.
· Strategic experience and development.
· Development of professional networking skills.
· Development of interpersonal skills.
· A reference for your CV.
Our mission is to provide support and welfare for LGBTQI+ Muslims
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities?
Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.
Purpose of the role:
The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement.
About the role:
As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.
Experience Qualification and Requirements
Essential Technical Competencies:
- Experience managing social media platforms, including content creation, scheduling and audience engagement.
- Experience designing and delivering digital education programmes or training courses.
- Skilled in facilitating online workshops, webinars or interactive learning sessions.
- Ability to create multimedia learning materials such as videos, presentations and guides.
- Ability to support learners in building practical digital skills.
- Knowledge of major social media platforms, digital tools and safe online practices.
- Strong communication skills for clear instruction and guidance.
- Ability to design, deliver and evaluate digital learning content effectively.
- Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
- Practical experience demonstrating digital content creation, online facilitation or programme management.
Desirable / Can Be Developed:
- Experience or strong interest in social media, digital content creation or online community engagement.
- Strong interest in community education, inclusion and positive digital participation.
- Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns).
Qualifications:
- Formal qualifications are not required but desirable.
- Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.
Main Responsibilities/ Key Duties
- Design and deliver educational programmes, workshops and learning resources on social media literacy.
- Develop training on digital safety and responsible online behaviour.
- Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
- Develop engaging, practical learning experiences for diverse audiences.
- Update and adapt learning materials to reflect changes in social media platforms and digital practices.
- Align digital media training with organisational goals and programme objectives.
- Provide practical guidance to ensure learners can apply digital skills confidently.
- Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
- Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
- Maintain records of learning activities and progress to inform programme improvements.
- Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
- Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
- Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
- Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.
What This Role Offers You:
- Leadership experience in designing and delivering digital literacy and media education programmes.
- Personal and professional growth through hands-on engagement with diverse community members.
- Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
- The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.
What This Role Is Not For:
- Individuals seeking purely administrative or technical work without engagement or training responsibilities.
- Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
- People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.
Next Steps
Shortlisted applicants will be invited to
- A values-led conversation.
- If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you.
- Apply now and become a key driver of transformative digital education.
A Final Word
Data is about people, not numbers. Trust is built through care and accuracy.
If you know that: Respect keeps relationships strong.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities?
Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.
Purpose of the role:
The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement.
About the role:
As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.
Experience Qualification and Requirements
Essential Technical Competencies:
- Experience managing social media platforms, including content creation, scheduling and audience engagement.
- Experience designing and delivering digital education programmes or training courses.
- Skilled in facilitating online workshops, webinars or interactive learning sessions.
- Ability to create multimedia learning materials such as videos, presentations and guides.
- Ability to support learners in building practical digital skills.
- Knowledge of major social media platforms, digital tools and safe online practices.
- Strong communication skills for clear instruction and guidance.
- Ability to design, deliver and evaluate digital learning content effectively.
- Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
- Practical experience demonstrating digital content creation, online facilitation or programme management.
Desirable / Can Be Developed:
- Experience or strong interest in social media, digital content creation or online community engagement.
- Strong interest in community education, inclusion and positive digital participation.
- Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns).
Qualifications:
- Formal qualifications are not required but desirable.
- Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.
Main Responsibilities/ Key Duties
- Design and deliver educational programmes, workshops and learning resources on social media literacy.
- Develop training on digital safety and responsible online behaviour.
- Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
- Develop engaging, practical learning experiences for diverse audiences.
- Update and adapt learning materials to reflect changes in social media platforms and digital practices.
- Align digital media training with organisational goals and programme objectives.
- Provide practical guidance to ensure learners can apply digital skills confidently.
- Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
- Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
- Maintain records of learning activities and progress to inform programme improvements.
- Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
- Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
- Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
- Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.
What This Role Offers You:
- Leadership experience in designing and delivering digital literacy and media education programmes.
- Personal and professional growth through hands-on engagement with diverse community members.
- Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
- The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.
What This Role Is Not For:
- Individuals seeking purely administrative or technical work without engagement or training responsibilities.
- Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
- People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.
Next Steps
Shortlisted applicants will be invited to
- A values-led conversation.
- If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you.
- Apply now and become a key driver of transformative digital education.
A Final Word
Data is about people, not numbers. Trust is built through care and accuracy.
If you know that: Respect keeps relationships strong.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporting Chapter Manager - Volunteer Role
About Make A Smile
Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Trustees and Officers are essential to keeping the charity running smoothly across the UK, helping us “bring smiles to the faces of so many children.”
About the Role
The Supporting Chapter Manager plays a vital role in strengthening Make A Smile’s chapters across the UK. You will identify chapters that are struggling, assess their needs, and provide hands‑on support to help them rebuild, grow, and thrive. This role directly protects the continuity of the charity in key areas and ensures no chapter is left behind.
Key Responsibilities
You will take a proactive, leadership‑focused role in supporting and revitalising chapters. Responsibilities include:
● Assessing chapters regularly to understand their challenges and support needs.
● Providing hands‑on intervention for struggling chapters, focusing on recruitment, events, and wardrobe.
● Leading chapter overhauls when needed, including stepping in as temporary President if required.
● Supporting committee members, rebuilding enthusiasm, and setting clear action plans.
● Monitoring committee engagement and escalating concerns to the Chair when necessary.
● Ensuring struggling chapters focus on the “Golden Triangle”: wardrobe, trained volunteers, and events.
● Collaborating with the Wardrobe Manager, Recruitment Manager, and Events Manager for specialist support.
● Encouraging an “upwards spiral” of volunteer engagement, recruitment, and event quality.
● Reporting chapter progress and concerns at monthly Charity Leadership Meetings.
Skills and Qualities We’re Looking For
This role suits someone who is proactive, organised, and passionate about helping teams succeed. You’ll thrive if you bring:
● Strong leadership and people‑management skills.
● Confidence in motivating and supporting volunteers.
● A solution‑focused mindset.
● The ability to stay calm and structured when chapters are under pressure.
● Willingness to step in hands‑on when needed. Posting on social media, organising events, messaging volunteers, etc.
● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”).
Time Commitment
Trustees and Officers are expected to contribute around 4 hours per week to their role. This includes chapter assessments, communication, meetings, and hands‑on support.
Training and Support
You will receive:
● Full Trustee Training (online).
● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).
● Guidance from the Chair and other Trustees.
● Access to the Supporting Chapter Guide and President training materials.
● Opportunities for personal development through CPD and charity-funded training.
What You’ll Gain
● Leadership experience in a national charity.
● Skills in team support, crisis management, and organisational development.
● A meaningful role where your work directly keeps chapters alive and thriving.
● The chance to shape the future of Make A Smile and support volunteers across the UK.
● The joy of knowing your efforts help bring magical experiences to children.
Safeguarding and Eligibility
Trustees and Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.
How to Apply
To express your interest, please send across your CV along with a short message outlining your experience and why you’d like to support our chapters.
We welcome applicants from all backgrounds who share our passion for helping children smile.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Chief People Officer
Direct Reports: HRBP Lead, HR Managers
Team Structure: Six HR Teams (HRBP team, Recruitment, Learning & Development, Volunteer Relations, Policy, and Engagement) – supported by Senior HR Officers and HR Officers
Location: Remote, UK-based
Time Commitment: 12 months minimum | Part-time | Flexible hours
About the Role
We are seeking a volunteer Head of HR to lead and oversee our HR function at a pivotal time in YouthAdvantage UK’s ambition to become a registered charity.
Reporting into the Chief People Officer, you’ll provide strategic leadership to a multi-layered HR structure, directly managing our HRBP Lead and HR Managers, and overseeing five core teams that support the organisation’s people and culture strategy.
This is an ideal opportunity for an experienced HR leader who wants to give back by mentoring the next generation of HR professionals, shaping policy and practice, and helping us build a strong, inclusive, and values-led volunteer workforce across the UK.
Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.
Key Responsibilities
•Provide overall leadership to the HR function, ensuring alignment with the organisation’s mission and values.
•Manage and coach HRBP Lead and HR Managers to ensure smooth delivery across all people-related functions.
•Oversee and guide the five core HR teams:
oRecruitment – ensuring effective onboarding of skilled and diverse volunteers.
oLearning & Development – supporting volunteer upskilling and capability-building.
oVolunteer Relations – maintaining engagement, support, and wellbeing.
oPolicy – upholding inclusive, clear, and robust HR governance.
oEngagement – fostering culture, recognition, and retention.
•Partner with the Chief People Officer on strategic planning, workforce design, and key organisational initiatives.
•Lead succession planning and ensure continuity across all volunteer HR roles.
•Monitor performance and facilitate cross-team collaboration.
•Champion inclusive, accessible practices across the organisation.
What We're Looking For:
We’re looking for someone who’s experienced enough to hit the ground running and humble enough to grow with us.
You’ll be most successful in this role if you have:
•Solid operational HR experience, ideally across generalist and specialist areas such as recruitment, employee relations/law, L&D, and policy.
•Previous line management experience, with a demonstrable record of supporting and developing HR team members or volunteers.
•A practical, sleeves-rolled-up approach - someone who is hands-on, accessible, and able to get things done in a busy, volunteer-led environment.
•A strategic mindset, but also the willingness to dig into day-to-day HR activity and problem-solving.
•A collaborative, coaching-ready attitude - this is a great opportunity for someone who has enough experience to stand on their own feet, but is open to being coached by the Chief People Officer to further develop their leadership style.
•Good communication and people skills, with the ability to work across different functions and with a wide range of volunteers.
•An interest in or understanding of the third sector and volunteer engagement is a bonus, but not essential.
•Experience working remotely or in hybrid teams is helpful.
•Above all, a genuine passion for youth empowerment and a belief in what we’re building at YouthAdvantage UK.
What You’ll Gain
•A chance to lead a national HR function with real-world complexity and purpose.
•The opportunity to mentor and develop emerging HR talent.
•Practical experience shaping HR strategy within the third sector.
•Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment
Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.
Apply Now
If you're ready to roll up your sleeves and help shape a dynamic, inclusive, and youth-focused volunteer organisation, we’d love to hear from you.
Please attach cover letter
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Bid Writer Assistant
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a Bid Writer to support Quilombo UK in securing vital funding and resources to further our mission. This remote volunteer role is ideal for someone who is passionate about community impact, writing, and making a meaningful difference in the Third Sector. You'll work with a supportive team, gain hands-on experience in funding applications, and help shape the sustainability of impactful community programmes.
Position Overview:
The Bid Writer Assistant plays a key role in researching, drafting, and editing compelling proposals and funding applications for various projects run by Quilombo UK. The role involves close collaboration with department leads, collecting relevant data, and ensuring submissions align with organisational goals and funder expectations. It offers the flexibility to work independently, with the support of experienced professionals and tailored training where required.
Key Responsibilities:
Proposal & Bid Development:
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Research, draft, and edit funding proposals tailored to specific grants, donors, and partners.
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Review and refine existing proposals to ensure clarity, compliance, and impact.
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Collaborate with internal teams to gather relevant content, project insights, and financial information for bids.
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Develop supporting documents and presentations to accompany applications.
Strategic Input & Collaboration:
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Contribute to the bid strategy, suggesting creative and relevant ideas aligned with organisational goals.
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Maintain and manage a structured “bid plan” with timelines, approval processes, and submission deadlines.
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Liaise with HR, Finance, Marketing, and Project teams to align bid content with current projects and strategic direction.
Reporting & Organisation:
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Ensure accurate tracking and reporting of bid statuses.
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Organise bid-related documentation, supporting strong internal knowledge management.
Required Qualifications:
Education:
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Bachelor’s degree or equivalent experience in English, Communications, Business, or related fields.
Experience:
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Prior experience writing funding proposals or grant applications.
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Familiarity with fundraising, community initiatives, or nonprofit funding is desirable.
Skills:
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Strong written communication and persuasive writing skills.
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High attention to detail, organisation, and ability to meet tight deadlines.
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Proficiency in Microsoft Word; Excel knowledge is a plus.
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Confidence in researching, planning, and collaborating across teams.
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Ability to work independently and maintain professionalism and confidentiality.
Benefits:
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Gain real-world experience in nonprofit fundraising and proposal writing.
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Work with a collaborative and values-driven team.
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Receive feedback and development opportunities in bid strategy and funding.
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Build a strong portfolio of written proposals and funding successes.
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Flexible working hours with full remote access.
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Reimbursement of travel expenses if attending occasional in-person meetings.
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Mission
Brain tumours do not discriminate, and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly. We understand that taking on a fundraising challenge isn’t as simple as putting one foot in front of the other. Combine the physical challenge with an ambitious fundraising target, taking part for a charity close to your heart and finding time to train, the challenge can feel overwhelming. This is where our Motivational Caller volunteers play a vital role. By offering encouragement, reassurance and a listening ear, they empower fundraisers to reach their goals!
How can you help?
To ensure our fundraisers receive the best possible support, we like to give each of them a call ahead of their challenge event to wish them good luck and offer encouragement. With hundreds of fundraisers taking part, we rely on the support of our volunteers to help make these calls possible.
This is what your volunteer role will look like:
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The Events team will provide clear, step-by-step instructions to help you log into our telephone system from the comfort of your own home. This usually takes around 10 minutes and you’re very welcome to do this alongside a member of staff via a Teams call if you’d prefer extra support.
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You’ll receive a password-protected spreadsheet containing a list of fundraisers allocated to you. Calls can be made at a time that suits you, during the week or two leading up to each challenge event.
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We will provide you with all the information you need including a script to follow and frequently asked questions so that you feel confident to make calls to our fundraisers.
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After each call, you’ll simply update the spreadsheet with any key notes or feedback.
What impact will you have?
By calling our fundraisers, you’ll create a personal connection with members of our community and help them feel recognised, valued and supported for the incredible efforts they’re making. By helping fundraisers reach the start line feeling supported and inspired, you’ll play a vital role in maximising the funds raised for The Brain Tumour Charity, directly contributing to life-changing support services and vital research for the future.
We are looking for:
As part of our volunteer team you will be enthusiastic, friendly and willing to chat to our fundraisers about the event they are taking part in. We need you to have:
- Great verbal communication and interpersonal skills
- A friendly telephone manner
- General interest in The Charity and/or our fundraising events
- Access to the internet, preferable through a secure Wi-Fi source
- Basic IT skills, including using the Microsoft Authenticator App and Excel.
- Access to a laptop or computer (preferred)
What can you gain from volunteering?
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You’ll have the opportunity to develop your communication and listening skills through one-to-one conversations with our fundraisers.
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You’ll develop an understanding of how the Events team at The Charity operates.
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You’ll help the Events team raise more than £3.9 million a year, helping fund life-changing support and pioneering research.
Time commitment
We’ll need your help in the week or two leading up to each of our Challenge events throughout the year. The role is very ad-hoc and flexible, so you’ll be free to make the phone calls at a time to suit you within those weeks. Our busiest times of year are Spring and Autumn!
All phone calls will need to be carried out between 10am – 4pm on weekdays only. This is a remote role.
Practical considerations
You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from one of the team, who will be your key contact. Volunteers must be over 18. The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with The Charity. Find out more in our Volunteer Expenses Policy. If we receive a high volume of applications, we may close the role early, so we’d encourage you to apply at your earliest opportunity.
Need support with the application process?
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You'll be:
- planning fundraising events and activities like cake sales, quiz nights and barn dances
- providing the treasurer with information on funds raised from fundraising events
- encouraging and promoting a professional image of Cats Protection
- following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for lived experienced volunteers who use screen readers and would be happy to share their experiences of accessing Welsh digital information and services in Wales.
You will share your personal experiences of using a screen reader to access Welsh digital information and services, show how accessibility features work in real life and what changes make a real difference.
You will share your experiences and talk openly in group discussions and have the confidence to raise issues and a willingness to speak up about concerns or gaps in services. You will also contribute and collaborate with project staff and external stakeholders (researchers and decision makers) to shape future Welsh language technology developments helping to create more accessible Welsh language digital services.
How often will I be needed?
- 2 Hours per Event
Key requirements
- Aged over 18
Location
Region
- Wales
Home based
- This role is home based
Additional location information
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Meetings will take place virtually, but there may be an opportunity to join a face to face session depending on needs of the project.
Who this opportunity will suit
- This role is reserved for blind and partially sighted applicants
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Screen reader user
- • Welsh Speaker (first language or learner)
- • Will have good active listening skills to engage respectfully and sensitively with others’ experiences and perspectives
- • Will be able to work collaboratively and constructively with other group members, stakeholders and staff
- • Ability to reflect on personal experiences.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking a capable and reliable Officer within IT & Systems to support the IT & Systems function and provide operational cover for the Head of IT & Systems when required. This role exists to ensure continuity of systems, user support, and core IT processes in the event of absence, increased workload, or unexpected issues.
Reporting directly to the Head of IT & Systems, you will help manage day-to-day systems, respond to support requests, and handle joiner and leaver processes. The role is hands-on, practical, and focused on keeping things running rather than long-term architecture or strategy. Please note: This is a voluntary and unpaid role, with no financial compensation or future paid opportunities attached. We encourage you to apply if you have relevant/transferable skills for this role.
Key Responsibilities
- Support the day-to-day operation of internal systems, including user access, permissions, and basic configurations.
- Monitor and respond to IT and systems support requests, escalating issues where appropriate.
- Supporting new starter and leaver processes, including account setup, access changes, and offboarding.
- Assist with the administration of Bitrix, ClickUp, Teamplate, or similar platforms.
- Maintain clear documentation for processes and common issues.
- Provide operational cover for the Head of IT & Systems during periods of absence or unavailability.
- Handle ad hoc systems tasks and problem-solving as they arise.
What We are Looking For
We are looking for someone dynamic with the skills and experience to make a positive impact. This role suits someone practical, calm under pressure, and comfortable working without close supervision. You will be a strong fit if you have:
- Proven experience in IT support, systems administration, or helpdesk-style environments.
- Hands-on experience managing user accounts, access control, and routine systems tasks.
- Familiarity with ERP systems, helpdesk tools, or internal business platforms.
- Experience working with tools such as Bitrix, ClickUp, Teamplate, or comparable systems.
- The ability to work independently and manage tasks at your own pace while meeting agreed expectations.
- A strong sense of ownership and reliability.
- Previous experience in volunteer-led or non-profit organisations is a bonus.
- Comfort working fully remotely and supporting users virtually.
- Strong work ethic and collaborative attitude.
- A passion for the charity work, a genuine belief in the mission of Youth Advantage UK and a commitment to making a difference.
- Previous experience in volunteer-led organisations is a bonus.
- Remote working experience or comfort with managing teams virtually.
What You will Gain
· Practical experience acting as a key operational contact within an IT and systems function.
· Exposure to real-world continuity planning and operational risk management.
· The opportunity to build confidence in owning systems processes end-to-end.
Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.
Apply Now
If you're passionate about fundraising and want to make a real difference, we’d love to hear from you. Help us unlock new opportunities for Youth Advantage UK and join our dedicated team of changemakers today.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Are you driven by purpose over profit, and motivated to use visual storytelling responsibly?
Tell My Truth and Shame the Devil C.I.C. is seeking a Founding Volunteer Creative Visual Producer / Ad Designer to help shape how our movement is experienced visually across digital spaces.
This is not commercial advertising work.
It is truth-led visual storytelling.
Our C.I.C. exists to confront and expose the realities of childhood sexual abuse (CSA), centre survivor truth and accountability, support young people into economic empowerment, and build community-owned, open-source systems that serve people rather than capital.
We are:
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Values-led
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Anti-capitalist
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Community-driven
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Decentralised by design
We are not here to produce promotional visuals for clicks alone. We are here to communicate truth responsibly — building trust, inviting participation, and ensuring survivor-centred work is represented with care, dignity, and cultural integrity.
This role offers the opportunity to help build the visual language of a movement.
About the Role
As our Founding Creative Visual Producer / Ad Designer, you will produce clear, accessible, and emotionally responsible visual content to support digital campaigns, fundraising appeals, podcast promotion, and community education during our build and early growth phase.
You will not inherit a finished brand system.
You will help shape and define it.
Your work will translate complex and sensitive themes into ethical visual communication. You will help ensure that how people see the organisation aligns with how we protect and respect those we serve.
This role blends creativity with responsibility. You must be comfortable designing for serious subject matter, collaborating across teams, and refining visuals based on feedback and performance insight.
Experience Qualification and Requirements
Essential / Highly Valued Experience
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Experience or strong working knowledge of graphic design or visual content creation.
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Ability to communicate ideas clearly and responsibly through visual formats.
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Experience producing visual assets for social media, digital campaigns, fundraising or awareness initiatives, and web or email communications.
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Familiarity with tools such as Canva, Adobe Creative Suite, Figma, or similar platforms.
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Understanding of platform-specific formats, including:
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Social media ads
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Stories and carousels
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Banners and posters
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Ability to design sensitively around serious and emotional subject matter.
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Willingness to work within trauma-informed, safeguarding, and ethical design frameworks.
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Ability to collaborate with copywriters, analysts, and campaign leads.
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Openness to feedback and iterative improvement.
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Equivalent professional or voluntary experience accepted.
Desirable / Can Be Developed
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Experience working in non-profit, CIC, or community-led organisations.
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Experience supporting fundraising or awareness campaigns.
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Understanding of ethical communication and safeguarding principles.
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Ability to adapt design based on performance data or community feedback.
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Experience creating reusable templates or design systems.
Qualifications
Formal qualifications are not required.
Equivalent practical experience in creative visual production or design is highly valued.
Main Responsibilities / Key Duties
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Design visual assets for digital campaigns, including:
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Social media graphics
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Advertisements
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Banners and posters
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Carousels and campaign visuals
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Develop visual concepts for fundraising and awareness campaigns.
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Produce reusable layouts and templates for cross-team use.
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Adapt visuals for multiple formats including social media, email campaigns, websites, and presentations.
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Work closely with copywriters, analysts, and campaign leads to align visuals with messaging and strategy.
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Ensure all visual content follows safeguarding, ethical, and trauma-aware design guidelines.
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Maintain consistency with the C.I.C.’s brand identity and tone.
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Contribute creative ideas for campaigns, launches, and digital initiatives.
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Review and refine visuals based on performance insight and feedback.
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Prepare and organise files for storage, reuse, and distribution in shared systems.
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Flag safeguarding, ethical, or reputational risks within visual content.
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Support the development of scalable visual practices not dependent on single individuals.
What You Gain
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Founding-level experience in creative visual production and ethical design.
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Strategic insight into community-based creative systems.
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Leadership exposure in working with sensitive subject matter responsibly.
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Direct contribution to C.I.C. sustainability and long-term impact.
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Opportunity to build the visual language of a survivor-led movement.
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Priority consideration for future paid roles as the C.I.C. scales.
This Role Is Not Suitable If You:
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Prefer low-responsibility volunteer work.
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Prefer designing purely commercial or entertainment-focused content.
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Are uncomfortable engaging with serious or emotionally sensitive subject matter.
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Are seeking short-term or one-off creative tasks.
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Prefer working without collaboration, feedback, or safeguarding frameworks.
Important to Be Clear
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This is a volunteer role during the C.I.C.’s build phase.
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It carries real responsibility for ethical storytelling and public trust.
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Formal qualifications are not required, but equivalent experience is essential.
Next Steps
Shortlisted applicants will be invited to:
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A values-led conversation
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A practical discussion about visual storytelling, tone, and ethical communication
If you believe that design shapes perception — and that visual storytelling must protect as much as it persuades — we want to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and engaging tutors to provide educational support to primary aged pupils in Maths and English and a fun, safe learning environment for young people living with long-term illnesses.
"My student's confidence has come miles forward and my favourite part of the week is working with her on her maths and English!" - Primary Volunteer Tutor
What will you be doing?
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Run tutoring sessions online to support a young person.
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Offer subject area knowledge and expertise related to KS1 and KS2 Maths and English.
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Help to combat social isolation through fun and engaging tutoring sessions.
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Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
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Subject Knowledge: Strong understanding of Primary Maths and English Curriculum.
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Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
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Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
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Reliability: Consistent availability for the agreed-upon time commitment.
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Experience working with SEN learners is an advantage
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Adherence to safeguarding policies and report concerns to the BFUK Team
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You must be a UK resident and be at least 18 years old.
What difference will you make?
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Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
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Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
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Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
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Enhanced DBS will be provided
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Safeguarding Level One Training
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Skill Development opportunities
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Direct experience working with children and young people
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
