Volunteer volunteer roles in Birmingham

As a Volunteer Community Connector, you will support the Compassionate Communities programme by helping to grow and strengthen community engagement by encouraging discussion around grief and loss.

Your role will involve:

• Supporting and facilitating ‘compassionate conversations’ in the community and promoting social connectedness. This may include signposting to relevant community support or care provision.

• Offering informal, empathetic listening and engagement around topics such as life limiting illness, caregiving, dying and bereavement.

• Helping to support informal sessions or larger events in partnership with community groups, workplaces, clubs and organisations.

Our emotional support volunteers offer vital emotional support to woman, girl and AFAB non-binary survivors of sexual violence and abuse by providing our helpline, email support and live chat services.

We are the only specialist service in Cambridgeshire providing dedicated support to woman survivors of rape and sexual violence.

These confidential and anonymous services would not exist without our amazing volunteers, who provide life-changing support to survivors in their local community.

Who are we looking for?

Women of all ages (18 years +) and backgrounds who are:

• Empathetic, non-judgemental and good listeners.
• Self-aware and emotionally resilient.
• Interested in discussing and learning about sexual violence and its impacts on women and girls.
• Able to maintain confidentiality and anonymity.
• Able to work independently using initiative and also be part of a team.
• Share CRCC’s survivor-focused ethos.
• Ideally able to commit to three shifts a month (shifts are Wednesday and Thursday evenings and Sunday mornings).
• Ideally able to commit to volunteering for at least 18 months.

We especially welcome enquiries from women from minoritised and under-represented groups and communities. This includes AFAB non-binary individuals who feel comfortable volunteering within a service run for women by women.

We can contribute to childcare costs and reasonable travel expenses to enable women to volunteer with us.

Comprehensive training and support will be provided for this role. Training starts on the 20 April 2026.

Details about the role

Location: CRCC's office in Cambridge and remotely (the latter only possible if volunteer has access to a private, confidential space to volunteer from that isn't their bedroom)

When: After the initial training period (starting 20 April 2026):

• Shifts: Wednesday 7-9.30pm and Sunday 10am-12.30pm
• Monthly reflective practice: Monday or Tuesday 6-7.30pm

Commitment: After the initial training period:

• 3 shifts per month on helpline/email/live chat (we operate a flexible rota)
• 1 reflective practice session per month
• Volunteer meetings once every 6 months
• Regular ongoing training
• Regular 121s

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Grants from charitable trusts and foundations are an essential source of funding for community organisations working with deaf children, young people and their families. This support allows communities to develop work that meets the needs of deaf children and young people. With your knowledge of grants and persuasive writing skills, you’ll help support communities to research and submit life-changing funding bids.

About you

• Aged 18 years and over

• Knowledge of potential funding sources both locally and nationally

• Ability to volunteer independently from home under your own initiative

• Well organised with good attention to detail

• Proactive and reliable

• Confident user of Microsoft packages and databases

What you will do

• Support community groups and organisations to identify and win new sources of funding

• Research trusts and foundations (both locally and nationally) that may support work in communities

• Prepare information about funders including deadlines and criteria for applications

• Develop links with funders and share information

• Work with organisations to write compelling applications that meet the required conditions

• Understand the boundaries of the role and ask for support where appropriate

What will you gain from the role?

Other volunteers have told us that training and volunteering has given them:

• Increased confidence and new skills

• A broader understanding of childhood deafness and the issues faced by families

We are committed to safeguarding and promoting the welfare of families, children and young people. You will be asked to complete a self-disclosure form, provide references, and complete our essential training.

• A sense of achievement by making a positive difference

Support and training
We will provide you with:

• Basic training to help keep yourself, others, and data safe

• Feedback on the funding bids to which you contribute and their outcomes

• A named point of contact at the National Deaf Children’s Society

• Reimbursement of agreed expenses such as travel costs

• Clear information about what to do and who to contact if you are worried about something

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Provide a welcoming and supportive first point of contact for clients and visitors across our Dudley and Wolverhampton offices.

Role Responsibilities:

• Provide reception cover and welcome clients into the Information Hub.

• Carry out initial triage by listening to clients’ needs and directing them appropriately.

• Book in clients who have appointments with advice staff

• Handle calls and emails, and record client information accurately.

About You:

• Friendly, approachable, and empathetic.

• Good communication and basic IT skills.

• Organised, reliable, and able to work independently and in a team.

• Willing to travel between Dudley and Wolverhampton offices.

Commitment:

• Volunteer 1 day a week (you can volunteer if you want up to 5 days a week), volunteering between the hours of 9am – 3pm, for minimum 6 months commitment.

NO EXPERIENCE NEEDED, FULL TRAINING WILL BE PROVIDED
Plus, we'll reimburse your travel expenses (fuel or bus fares, car parking), so volunteering won't cost you anything but your time.

Why Volunteer with Us? 
✨ Valuable Experience: Gain practical skills and a sense of fulfilment with a trusted charity that has over 80 years of experience.
✨ Training and Support: Enjoy comprehensive training and ongoing support to help you succeed.
✨ Social Connection: Meet like-minded individuals and become part of our wonderful team.
✨ Personal Fulfilment: Experience the joy of making a real difference in someone's life.
✨ Flexible Hours: We offer flexible volunteering hours to suit your lifestyle.
✨ Health and Wellbeing: We prioritise the wellness of our volunteers, contributing to professional   success.
✨ Professional Development: We're committed to continuous development and growth opportunities.
✨ Diversity and Inclusion: We embrace individuals from all walks of life and encourage authenticity.

�� What Our Volunteers Say:
"Now that I am retired, volunteering at Citizens Advice gives me a purpose in life. I feel I can serve my community and make a difference to local people who are in difficulty. I learn a lot, use my skills and discover new skills as well as having new and varied experiences every day."
-Volunteer Generalist Advisor

"I now feel braver when looking at new job opportunities. I can utilise my skills and experience from volunteering in the hubs."
-Cost of Living Support Hub Volunteer

Ready to make a difference?
�� For further information about the individual roles, please visit our website:

If you require any of the information in an alternative accessible format, please let us know and we will be happy to assist.

Job description

Are you driven by purpose over profit, and motivated to build communication systems rooted in trust rather than pressure?

Tell My Truth and Shame the Devil C.I.C. is seeking a Founding Volunteer Email Marketing & Retention Manager to design and manage the ethical communication journeys that sustain our community over time.

This is not a sales funnel role.
It is a trust and continuity role.

Our C.I.C. exists to confront and expose the realities of childhood sexual abuse (CSA), centre survivor truth and accountability, support young people into economic empowerment, and build community-owned, open-source systems that serve people rather than capital.

We are:

• Values-led

• Anti-capitalist

• Community-driven

• Decentralised by design

We are not here to produce promotional content for clicks alone. We are here to communicate truth responsibly — building trust, inviting participation, and ensuring survivor-centred work is represented with care and dignity.

This role offers the opportunity to design how a movement stays connected over time.

About the Role

As our Founding Email Marketing & Retention Manager, you will design, manage, and maintain structured email communication systems that support supporter engagement, donor retention, volunteer involvement, and long-term community growth during our build phase.

You will not inherit a finished email system.
You will help shape and define it.

Your work will ensure that everyone who connects with the C.I.C. feels informed, respected, and valued. You will build thoughtful communication journeys that prioritise safeguarding, consent, and relationship-building over transactional messaging.

This role blends strategic thinking with hands-on campaign delivery. You must be comfortable designing journeys, analysing engagement data, collaborating with content teams, and maintaining responsible data practices.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience or strong working knowledge of email marketing or digital communications.

• Familiarity with email platforms or CRM systems such as MailerLite, Mailchimp, or similar tools.

• Ability to design and manage structured communication journeys.

• Experience creating or supporting email content for supporters, donors, volunteers, or members.

• Understanding of how tone, timing, and frequency affect trust and engagement.

• Basic awareness of digital performance metrics including open rates, click-through rates, and engagement trends.

• Ability to segment audiences to ensure relevant and appropriate messaging.

• Willingness to work within trauma-informed, safeguarding, and ethical communication frameworks.

• Understanding of data protection and GDPR principles.

• Ability to collaborate with copywriters, campaign teams, and analysts.

• Equivalent professional or voluntary experience accepted.

Desirable / Can Be Developed

• Experience working in non-profit, CIC, or community-led organisations.

• Experience supporting fundraising or awareness campaigns.

• Familiarity with retention, lifecycle, or supporter journey design.

• Experience working in safeguarding-led environments.

• Ability to adjust strategy based on performance data and feedback.

Qualifications

Formal qualifications are not required.
Equivalent practical experience in email marketing and retention management is highly valued.

Main Responsibilities / Key Duties

• Design and manage email communication flows for supporters, donors, volunteers, and members.

• Create structured communication journeys including welcome sequences, campaign updates, impact reports, and calls to action.

• Support fundraising and campaign communications through coordinated email messaging.

• Segment audiences to ensure messaging is relevant, respectful, and appropriate.

• Work with copywriters and campaign teams to develop ethical, trauma-aware email content.

• Monitor email performance metrics including open rates and click-through rates.

• Analyse engagement trends and adjust strategy accordingly.

• Maintain accurate mailing lists, consent records, and strong data hygiene practices.

• Ensure all email communications comply with GDPR and data protection requirements.

• Support the design of long-term supporter relationship and retention systems.

• Contribute to building scalable communication processes not dependent on single individuals.

• Flag safeguarding, ethical, or data-related risks promptly.

What You Gain

• Founding-level experience in email marketing and retention strategy.

• Strategic insight into community-based communication systems.

• Leadership exposure in managing sensitive information and responsible reporting.

• Direct contribution to C.I.C. sustainability and long-term impact.

• Opportunity to build an email marketing and retention system for a movement.

• Priority consideration for future paid roles as the C.I.C. scales.

This Role Is Not Suitable If You:

• Prefer low-responsibility volunteer work.

• Are uncomfortable engaging with sensitive or serious subject matter.

• Are seeking short-term or one-off creative tasks.

• Prefer working without collaboration, feedback, or safeguarding frameworks.

• Are unwilling to follow data protection and ethical communication standards.

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation

• A practical discussion about email marketing and retention management

If you understand that communication is not about frequency, but about trust, and that retention is built on care, not pressure. We want to hear from you.

We want you to help us to connect families across Scotland by managing a special closed Community Network Facebook group and a Padlet of groups and events with the support of Adoption UK Staff and current Community Network volunteers. As a Virtual Community Network Volunteer (VCNV), you would be responsible for administering a closed Facebook group for families with adopted children and young people. The purpose of the group is to share Adoption UK Scotland groups and events but also to share activities aimed at adoptive families or care experienced children in one place. 

s a Virtual Community Network Volunteer (VCNV), you would be responsible for administering a closed Facebook group for families with adopted children and young people. The purpose of the group is to share Adoption UK Scotland groups and events but also to share activities aimed at adoptive families or care experienced children in one place. It would also allow parents to post in the group to find families local to them that they can connect with outside Adoption UK Scotland activities. As VCNV you would be responsible for moderating the chat and posts within the group, creating and managing a Padlet that contains groups or events that local authorities or other 3rd sector organisations are hosting. 

The Skills and Experience you need 

• IT literate and familiar with Facebook
• Enthusiasm

• Ability to respect other people’s differences and non-judgemental 

• Confidence to work independently and the ability to recognise when to ask for support or raise concerns if required 

• Desirable but not essential: Personal experience or understanding of the issues facing adoptive parents 

What’s in it for you 

• Be part of a new way of supporting adoptive families to thrive in Scotland

• Flexibility to volunteer at a time that suits you

• Free membership to AUK and access to relevant training and development opportunities

• Use and develop your communication, organisational and people skills 

• Receive an induction, relevant training, the support you need to carry out the role and agreed out-of-pocket expenses 

Fundraising Events Organiser Volunteer

Would you like to be part of a dedicated and friendly team of volunteers and make a real difference to the lives of cats and kittens in our care?  Do you enjoy planning and organising for events?  Maybe you have a particular skill that you would like to put to use?
 
Then this could be the role for you! 
 
Our Fundraising Events Team are at the heart of what we do, raising essential funds for the cats. 

Our Fundraising Events Organisers share ideas, tasks and inspiration, planning and delivering local events, with the support of the Fundraising events helpers, such as Open Days (usually 2 per year) at the centre and our annual Christmas Bazaar. 

Time Expectation:  This role can be varied and time commitment can be flexible. 

Without volunteers, Cats Protection Berkshire Cat Centre simply wouldn't exist. Our amazing, friendly volunteers are a diverse group with a shared love of cats who fit volunteering around their home lives and personal commitments.

We're often looking to welcome new volunteers to join our brilliant team. As well as meeting great people and making an incredible difference to the cats of Berkshire.

Please note:  Although we do welcome everyone, unfortunately our centre is not set up to accommodate young volunteers under the age of 18, including those on the Duke of Edinburgh programme.

Full training and support will be given for all roles.  We look forward to hearing from you!

Jumble Sales Organiser Volunteer

Would you like to raise funds, have fun and join a super team of volunteers who together make our Jumble Sales in Thatcham a great success?  As Jumble Sales Organiser you would be helping to make everything run smoothly for the team.

Time Expectations:  1 Saturday every other month (plus preparations)

This could be a shared role and tasks may include:

· Booking the hall for future Jumbles

· Contacting the Jumble team before events to check availability

· Set up stalls, running a stall and packing away at the end

· Collecting any items/resources needed from the centre the day before

Without volunteers, Cats Protection Berkshire Cat Centre simply wouldn't exist. Our amazing, friendly volunteers are a diverse group with a shared love of cats who fit volunteering around their home lives and personal commitments.

We're often looking to welcome new volunteers to join our brilliant team. As well as meeting great people and making an incredible difference to the cats of Berkshire.

Please note:  Although we do welcome everyone, unfortunately our centre is not set up to accommodate young volunteers under the age of 18, including those on the Duke of Edinburgh programme.

Full training and support will be given for all roles.  We look forward to hearing from you!

Job description

Are you driven by purpose over profit, and motivated to use data to strengthen accountability rather than chase vanity metrics?

Tell My Truth and Shame the Devil C.I.C. is seeking a Founding Volunteer Analytics & Performance Officer to design and oversee the ethical performance framework that will guide our digital decision-making.

This is not a corporate analytics role.
It is an impact and accountability role.

Our C.I.C. exists to confront and expose the realities of childhood sexual abuse (CSA), centre survivor truth and accountability, support young people into economic empowerment, and build community-owned, open-source systems that serve people rather than capital.

We are:

• Values-led

• Anti-capitalist

• Community-driven

• Decentralised by design

We are not here to analyse data for growth alone. We are here to use insight ethically — to understand impact, protect trust, and ensure our digital activity serves people, safeguarding, and long-term community power.

This role offers the opportunity to build a performance system that reflects values, not just numbers.

About the Role

As our Founding Analytics & Performance Officer, you will design, coordinate, and maintain the C.I.C.’s digital performance and reporting systems during the build and early growth phase.

You will not inherit a finished analytics framework.
You will help build one that reflects our values.

Your work will ensure that data strengthens strategic decision-making across content, fundraising, and community engagement — while protecting confidentiality, dignity, and safeguarding standards.

This role requires both analytical rigour and ethical awareness. You must be comfortable interpreting data, communicating insight clearly to non-technical stakeholders, and ensuring responsible handling of sensitive information.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Practical experience working with digital analytics or performance reporting at organisational or project level.

• Experience using and interpreting analytics tools such as:

  • Website analytics platforms (e.g. Google Analytics or equivalent)

  • Social media insights

  • Dashboards, spreadsheets, or reporting tools

• Ability to track, analyse, and report on key performance indicators including engagement, reach, conversions, and sign-ups.

• Ability to translate data into clear, practical insight for non-technical stakeholders.

• Strong attention to detail and commitment to data accuracy and integrity.

• Experience handling data responsibly, including awareness of confidentiality and ethical data use.

• Working knowledge of UK GDPR principles as they apply to digital performance data.

• Ability to manage multiple data sources and reporting requirements simultaneously.

• Confidence supporting teams with insight and recommendations without creating dependency.

• Equivalent professional or voluntary experience accepted.

Desirable / Can Be Developed

• Experience working in non-profit, CIC, or community-led organisations.

• Experience analysing social impact, engagement, or community behaviour data.

• Familiarity with ethical data practices and safeguarding-led environments.

• Experience supporting fundraising, donor engagement, or campaign analytics.

• Basic understanding of digital marketing and online campaign performance measurement.

Qualifications

Formal qualifications are not required.
Equivalent practical experience in analytics and performance management is highly valued.

Main Responsibilities / Key Duties

• Design, coordinate, and oversee the C.I.C.’s digital performance and analytics framework during the build and early growth phase.

• Develop and maintain a coherent performance measurement approach that supports strategic decision-making across teams.

• Ensure analytics practices reflect real organisational goals and values rather than vanity metrics.

• Establish consistent data collection and reporting standards across platforms.

• Oversee appropriate use of analytics and reporting tools.

• Apply UK GDPR principles including data minimisation, accuracy, and appropriate retention.

• Implement controls for sensitive data, including donor, supporter, and community engagement information.

• Ensure performance reporting remains accessible and understandable for volunteers with varied technical confidence.

• Work closely with Safeguarding, Fundraising, and Digital teams to ensure lawful and ethical use of performance data.

• Provide regular insight and recommendations to leadership.

• Help design the long-term analytics and reporting model for the C.I.C.

• Support transition planning from volunteer-led reporting systems to future funded roles.

What You Gain

• Founding-level experience in analytics and performance management.

• Strategic insight into values-led, community-based performance measurement.

• Leadership exposure in managing sensitive data responsibly.

• Direct contribution to C.I.C. sustainability and long-term impact.

• Priority consideration for future paid roles as the C.I.C. scales.

This Role Is Not Suitable If You:

• Prefer low-responsibility volunteer work.

• Avoid handling sensitive data or detailed reporting.

• Are seeking immediate paid employment.

• Are uncomfortable applying analysis to strategic decision-making.

Important to Be Clear

• This is a volunteer role during the C.I.C.’s build phase.

• It carries real responsibility for data integrity and ethical reporting.

• Formal qualifications are not required, but equivalent experience is essential.

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation

• A practical discussion about performance insight, ethical data use, and decision-making

If you believe that data should guide responsibility, accountability, and impact — not just growth — this role is for you.

Our Challenge

Brain tumours do not discriminate. They can strike anyone, at any age and they strike quickly. At The Brain Tumour Charity, we aim to address the clear gap in emotional support available to those affected by a brain tumour diagnosis. We know the difference that talking therapy can make to the brain tumour community and our goal is to reach more people, ensuring everyone that wants it, gets the support that they need.

How can you help?
As a Volunteer Counsellor for this service, you would work with a wide range of clients who either have a brain tumour diagnosis themselves, or have a loved one who has been diagnosed. This includes patients/carers who have been newly diagnosed, to those in/post treatment, to people at end of life, or bereaved.

This is a remote service, where we offer up to 8 free sessions to clients, delivered by either telephone or webcam.
 

We’re looking for counsellors who:

• Are qualified with a minimum of a Level 4 Diploma in Counselling
• Are integrative or person-centred counsellors
• Are a member of the BACP (or equivalent ethical body)
• Are committed to attend monthly clinical supervision
• Have an interest in working with people affected by a brain tumour and possibly experience of working with clients in a similar field. (Eg. Neurological conditions, palliative care, bereavement, etc.)
• Have the IT abilities to be able to maintain appropriate and accurate records on our counselling database.
• Have experience of working remotely, via telephone or webcam and is happy to use their own laptop, phone and WIFI for their client work.
• Have their own public liability insurance (or are willing to obtain this.)

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

What can you gain from volunteering with us?

• The opportunity to work with a unique and rewarding client group
• Management supervision and regular, ongoing support from our Counselling Service Team.
• You will receive a financial contribution towards your monthly clinical supervision
• All diary management will be carried out by our Counselling Team, reducing the amount of admin required by you.

Time commitment

We ask each Volunteer Counsellor to commit to a placement of at least 6 months and to see a minimum of 3 clients per week (at a time suitable for you, but it MUST be at the same time each week). The service operates between the hours of 9am—5pm, Monday-Friday and you will be required to see clients within these hours.

Practical Considerations

Shortlisted applicants will be asked to attend an interview with our Counselling Service Manager and Counselling Service Officer.

Successful candidates will then receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing support from one of the team. 

We will carry out reference and DBS checks for all successful applicants and you will be required to complete some internal data protection and disclosure documentation before commencing the role. 

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.

Key dates: Interviews w/c 23 March 2026

Online Induction Training: Early April, exact date TBC