Volunteer roles in cape town, city of cape town metropolitan municipality

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About the CARAS ESOL Team:

Our ESOL team offer English language classes to adults at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling people to attend college and access other services in the future.

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our online Zoom classes on Monday mornings: 

• ESOL Entry 2+ level: 1:30am to 2:30pm (plus a 10-minute debrief) 

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

As a volunteer ESOL Teaching Assistant your role is flexible and varied. It will involve supporting the Adult ESOL Teacher in the delivery of online Zoom classes, as well as providing learners with one-to-one or small-group support. 

Volunteer tasks and responsibilities: 

• Providing learners with one-to-one or small group support within ESOL classes; 

• Helping learners build confidence in digital literacy; 

• Attending and contributing to volunteer debriefs after each session; 

• Making use of any community languages you may know to help students during the class; 

• Working collaboratively as a team and helping to shape the lessons; 

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential; 

• Assisting participants to recognise and celebrate their achievements; 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.  

Requirements:  

Essential  

• To be 18 years or older; 

• An interest in education and English language teaching; 

• To be non-judgemental and able to engage with people from diverse cultural backgrounds; 

• To be reliable and punctual; 

• Excellent communication skills, especially with people with varying levels of English; 

• The ability to volunteer on Tuesday mornings during Wandsworth term time for a minimum of three months;  

• Able to provide five years’ worth of addresses, and willing to undergo a DBS check; * 

• Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role 

• UK resident; has asylum-seeker or refugee status 

*DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK. 

Desirable  

• Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish). 

Through volunteering with us you will: 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to access relevant training, including ESOL safeguarding training; 

• Gain experience in teaching and interpreting. 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering. 

Too many people in our country experience poor health and are dying too young because of who they are, where they were born, and where they live. We believe in longer lives, better lived.

We partner with expert local organisations working on the front line of addressing health inequalities, corporate sector, universities, and policy-makers, to understand the effectiveness of different approaches to improving people's quality of life and health. By using the connections, evidence and expertise we have developed, we influence government on how to shape policy that tackles the real causes of poor health.

We are seeking a qualified accountant with charity financial management experience to join our Finance, Audit and Operations Committee as an independent member. You will provide scrutiny to the committee, ensuring the Trust is in sound financial shape and that there is a strong framework for accountability. You will use your expertise to advise on financial planning and reporting and risk management.

We particularly encourage applications from people from racially minoritised communities, disabled people, and people from disadvantaged neighbourhoods.

If this sounds like the role you are looking for and you feel you have the skills and experience we need, visit our website for full details about the role and how to apply.

If you would like to have a brief discussion about the role before making an application, please email us.

The closing date for applications is Tuesday 21 October 2025 and interviews will take place online on Thursday 6 November 2025.

Do You Have Strong Admin Skills?

Would you like to use your organisation and communication skills to support animal welfare?

At RSPCA Buckinghamshire South Branch, we are looking for a highly efficient administrator to help our busy team with essential admin tasks. By donating your time and skills, you’ll play a key role in helping us run smoothly and effectively, ensuring we can continue making a difference to the lives of animals.

What You’ll Be Doing:

• Answering enquiries over the telephone, by email, and by letter.
• Assisting with general administration duties as required such as documentation, scanning and providing support to the CEO and Finance Manager.
• Supporting the team with ad hoc office tasks.
• Arranging meetings.
• Ensuring all data is handled confidentially in line with data protection regulations.
• Supporting the team with ordering supplies.

What We’re Looking For:

• Good organisational skills with attention to detail.
• Ability to work independently and as part of a team.
• Strong communication skills, both written and verbal.
• Basic IT and administrative skills, including experience with email and telephone communication.
• An understanding of data protection and confidentiality principles.

What’s in It for You?

• Meet new people, be part of a friendly and supportive team
• Learn new skills to enhance your CV.
• A comprehensive induction and training programme relevant to your role.
• Access to the RSPCA Learning Hub.
• Know that your time and effort is making a real difference to the welfare of animals.
• We’re happy to reimburse reasonable travel expenses incurred while volunteering.

Practical Considerations:

• You will need access to a laptop or PC and Wifi to carry out this role.

Disclaimer:

Our voluntary roles are subject to:

• An informal interview and trial period.
• Submission of two referees’ contact details.
• Completion of a comprehensive online induction including Health & Safety before starting the role.

Are you obsessed with making short-form videos that grab attention, inspire action, and build communities? Do you thrive on creating reels, TikToks, and YouTube shorts that people actually stop scrolling for?

What will you be doing?

We’re breaking barriers to employment for jobseekers across the UK who are too often shut out because of age, background, or “imperfect” career paths. With your video skills, we can amplify their voices and show the world the value of untapped talent.

Your focus will be video-first content that connects, inspires, and drives growth:

• Filming, editing, and publishing short-form videos (reels, stories, TikTok/YouTube shorts) that showcase our work and motivate jobseekers.
• Repurposing longer content into bite-sized, shareable clips.
• Creating social-first trailers and snippets.
• Adding engaging captions, subtitles, and visuals that boost watch time and shares.
• Testing new video trends and formats to grow our reach on LinkedIn, Instagram, YouTube, and Facebook.

What are we looking for?

We’d love you to bring:

• Proven skills in video creation and editing (reels, shorts, TikTok-style).
• Experience with tools like Canva, or similar.
• A creative eye for storytelling and pacing that works in under 60 seconds.
• A collaborative, can-do mindset and great communication skills.
• The ability to adapt and deliver impactful content in a small not-for-profit environment.

What’s in it for you?

• A chance to shine as a video-first content creator with real creative freedom.
• Portfolio-worthy projects that showcase your ability to build audiences through video.
• Learning opportunities through our Practice Hub to grow your own skills.
• Collaboration with our Director, who will support you with strategy and ideas to fuel your success.

What difference will you make?

Your videos will do more than entertain; they’ll help real people get jobs, rebuild confidence, and prove that careers aren’t defined by age, background, or “perfect” CVs.

This is your chance to use your creativity, storytelling, and video skills to change lives, one reel at a time.

Please provide a brief cover letter explaining why you would like to volunteer with us. Interviews will be an informal online chat with our Director. 

Must have Right to Work in the UK.

SEED Madagascar is seeking a Pro Bono PR & Media Consultant to expand the organisation’s international visibility and amplify awareness of the challenges and opportunities facing communities in Madagascar. This role will focus on securing high-profile media coverage, cultivating relationships with journalists, and identifying opportunities for SEED’s voice to be featured internationally. We are looking for an experienced PR professional with existing contacts and proven expertise in media outreach who is motivated to use their skills to contribute to sustainable development and conservation. About the organisation SEED Madagascar is a British Charity working in partnership with communities in the southeast of Madagascar. We integrate high quality community health, sustainable livelihoods, education infrastructure and conservation programmes to support long term, sustainable change and add to international best practice through research and publication across all of our programmatic areas.

Location: Remote

Timeframe: Long-term, part-time, flexible (approx. 1–2 days per week)

Duties and responsibilities

● Identify and secure opportunities for SEED’s work and stories to be featured in international news outlets, podcasts, and other platforms.

● Leverage existing media contacts and networks to build SEED’s global visibility.

● Draft, edit, and pitch press releases, op-eds, and feature stories that communicate SEED’s mission and impact.

● Provide strategic advice to SEED’s Media & Communications team on positioning and PR best practices.

● Arrange interviews, guest articles, and media appearances for SEED staff and leadership.

● Monitor and report on media coverage, highlighting reach and impact.

● Support capacity building within SEED’s communications team, sharing knowledge and contacts where relevant.

Person specification

Essential

● Significant professional experience in PR, journalism, or media outreach.

● Strong existing network of international media contacts, with proven success in placing stories.

● Outstanding written and verbal communication skills, with the ability to pitch compelling narratives.

● Strategic mindset with the ability to advise and mentor less experienced team members.

● Self-motivated, flexible, and able to work independently in a remote context.

● Commitment to SEED’s ethos, values, and mission, with cultural sensitivity and respect.

Desirable

● Experience working with NGOs, particularly in development, conservation, or humanitarian fields.

● Knowledge of Madagascar or wider global south contexts

Travel Radar provides high quality and relevant news across the Commercial Aviation & Air-Travel sectors. Having grown rapidly since 2015, we've gone on to become one of the leading providers of Aviation News available online. We bring exciting and interesting travel news 24/7 from around the globe to a reach of over 20 million users, with the aim to be a free, independent and unbiased source of news and information.

Travel Radar is growing; We are looking for a experienced and skilled Operations Manager to join our team and support our growth by supporting our Editorial volunteers in the smooth operations of the organisation. You will have a hands-on role managing a busy team within the organisation, composed largely of volunteers and interns.

Responsibilities and A Little More About the Role:

• Coordinate management activities and operations to secure efficiency and compliance to company policies
• Supervise department staff and divide responsibilities to ensure KPIs are met
• Hold a monthly department meeting with team members
• Handle a team inbox and handling internal correspondence as required
• Submit timely reports and prepare presentations/proposals as assigned
• Other administrative tasks to support the smooth running of the department

Who We're Looking For:

• Passion for Business/Organisation Management, Administration and Office Management is ideal
• Willingness to learn new skills, software and (likely) a new industry - Aviation and Air-Travel
• Great communication and teamwork skills
• Proficiency in the Microsoft Office365 Suite (Word, PowerPoint, Excel)
• Interpersonal skills and ability to interact and work with staff at all levels

Why volunteer at Travel Radar?

• Fully remote position
• Perkbox / Discount Program with over 4,000 deals and discounts
• Great Training and Learning Resources, including a CPD Level 5 Accreditation in Business Administration
• Option to gain a recognised CIPD award (through experience) funded by the company
• Latest Tech including free subscription to Office365, Grammarly Premium, Adobe Photoshop and Canva Pro, as well as access to company Chromebook devices and Virtual Machines

Additional Information:

Commitment per Week: 5hrs per week (Approx)

Reports to: Chief Content Officer

Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our weekly FAB Phone Cafe. In this role you'll be helping to create a friendly, welcoming space and community connections with a group of older people facing isolation.

At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs.  In addition, we want to prevent people from needing our help wherever possible.  We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.

We are currently looking for volunteers for our Phone Cafes on

Tuesdays 11:00-12:00 and 2:00-3:00pm

This role involves

• Welcoming older people who are new to the telephone group.
• Facilitating conversation in the group
• Keeping attendance sheets for group participants.
• Providing information about events and activities happening in the local area with the support of the FAB team

The qualities and skills required for this role are

• A friendly disposition, with the ability to create a welcoming atmosphere and include people so as to encourage an enjoyable experience.
• Ability to be assertive and intervene if necessary, for instance manage group members who may dominate the conversation
• Reliability and punctuality – calls need to run on time.
• Access to a reliable internet connection and a computer or tablet.
• Confidence in using new software so that calls run on time and everyone connects with the group (training provided; the platform we use is quite straightforward and easy to learn).
• Good verbal communication skills to make everyone feel as comfortable as possible and encourage shyer callers.
• An understanding of the needs of older people.
• Ability to respond to any Safeguarding concerns and keep the environment safe.
• Willingness to follow Age UK Bristol’s policies, such as Confidentiality, Safeguarding, Health & Safety and Equal Opportunities, and to complete any training and admin needed to perform the role.

Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our FAB cafés around Bristol. In this volunteer role, you’ll be part of creating vibrant, welcoming community spaces that build relationships and connect people with activities in their local community.

At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs.  In addition, we want to prevent people from needing our help wherever possible.  We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.

We are looking for FAB Cafe Host Volunteers for the following cafes

• Avonmouth - Mondays, 2:30-4:30
• Southville - Tuesdays 10:00-2:30
• Withywood - Tuesdays 11:00-1:00
• St Werburghs LGBT+ - Thursdays, 10:00-12:00
• Fishponds - Fridays 2:00-4:00

The role involves

• Welcoming older people who are new to the FAB café
• Facilitating conversation and activities in the group
• Promoting your local FAB café and the FAB membership card scheme
• Keeping sign-up sheets for attendees at cafes
• Providing information about events and activities happening in the local area with the support of the FAB team

The qualities and skills required for this role are

• Welcoming and friendly disposition, with the ability to include people.
• Reliability.
• Ability to communicate well with a diverse range of people.
• Ability to respond to people’s varied access needs (such as hearing loss) to make sure each individual can participate well.
• Ability to work cooperatively in a busy community setting.
• An understanding of the needs of older people.

Volunteer Bookkeeper (3–4 hrs/month to start)

Team-based • Remote • Growing hours next year

About us

Willowbrook Farm Charity is a small, grassroots UK charity delivering education in sustainability, biodiversity, and ethical farming. Please visit our website to read more about us before you apply. 

Purpose of the role

Keep our day-to-day finances tidy, accurate, and compliant, recording donations and expenses and reconciling ledgers. Help set up simple, reliable systems so we’re ready for year-end accounts, trustee reporting, and regulatory returns.

Where this role sits

• Reports to: Treasurer / Operational Director
• Works with: Finance Lead Volunteer, Fundraising Coordinator Volunteers (for donations log) and Operational Director
• Line management: None

Time & location

• Commitment: ~3–4 hours per month (light start; likely to grow next year)
• Location: Remote (occasional on-site optional)

Key responsibilities

• Record transactions: Log donations, grants, invoices, bills, and staff/volunteer expenses (attach receipts).
• Bank & wallet reconciliations: Monthly bank recs; check petty cash/PayPal/Stripe as applicable.
• Donation tracking: Maintain a donations register (date, source, restricted/unrestricted, Gift Aid eligibility).
• Ledger hygiene: Keep chart of accounts clean; tag restricted funds; maintain an audit trail.
• Monthly file: Produce a simple pack (bank recs, transaction list, outstanding items).
• Systems setup: Propose and implement a simple process for receipt capture, naming conventions, and monthly checklists (we use Airtable but also have Google Sheets or could get an accounting software if fund is sourced).
• Compliance support: Keep records ready for trustees, independent examination/year-end accounts, and HMRC Gift Aid claims (if used).

Boundaries & decision-making

This is a record-keeping and reconciliation role. Payment approvals, budgets, and financial decisions rest with the Volunteer Finance Lead and Operational Director/Trustees. You’ll flag issues or gaps; the leadership team will act on next steps.

This position is ideal for professionals looking to dedicate a few hours a month to support charitable, grassroots projects with their skills.

What a good start for us looks like (first 3 months)

• All transactions entered and reconciled monthly with receipts attached. (we have very little currently)
• A simple finance system in place (folders, naming, monthly checklist, donations log). (to be created with the Finance Lead)
• Finance Lead receives a tidy monthly file (bank recs + transaction export).
• Clear list of any gaps (missing receipts/policies) with suggestions to fix.

Person specification

Essential

• Bookkeeping experience and qualifications (charity or small business).
• Comfortable with spreadsheets and/or accounting software (e.g., Xero/QuickBooks/Sage—happy to adopt what suits as we have limited budget to work with paid solutions).
• Attention to detail; organised record-keeping; clear written communication.
• Values alignment with our mission and approach.

Desirable

• Familiarity with UK charity finance basics (restricted funds, Gift Aid, independent examination).
• Experience setting up simple finance processes in small teams.

Induction & support

• Induction to our programmes, finance folders, and current records.
• Named contact (Treasurer/Director) + a short monthly check-in.
• We’ll agree a starter checklist and refine it together.

Inclusion statement

We welcome volunteers from all backgrounds and will make reasonable adjustments. Tell us what you need to participate fully. Unfortunately, we cannot accept applications from volunteers outside of the UK.

How to apply

Please, apply with a cover letter and CV.  References may be requested.

The Diocese is seeking three individuals to join its Diocesan Advisory Committee (DAC). Each will hold expertise in either building accessibility, architecture or heating systems respectively. 

The main role of a Committee Member is to contribute to DAC meetings, offering professional or lay expertise in matters relating to church buildings, liturgy, or heritage. Committee Members also review and comment on proposals for works submitted by parishes, ensuring a balance between the needs of worship, mission, heritage, and sustainability. Advise is given to parishes during the development of proposals, to ensure projects are viable and align with legal requirements.

Committee Members also participate in site visits where needed to assess proposed works and provide practical advice, often in collaboration with other DAC members, consultants, and statutory bodies (e.g., Historic England, local planning authorities).

Members are to promote good practice in the care and use of churches, encouraging sensitive and appropriate adaptation where necessary, relying on up-to-date knowledge of relevant legislation, guidance, and church policy (training can/will be provided).

These roles will report into the Chair of the DAC & Diocesan Secretary.

To telephone befriendees at their home for approximately 10 to 30 minutes, you will arrange the specific times of your future calls directly with them. These calls are intended to occur once a week, but individual needs will be matched with your availability.To provide a telephone conversation, a listening ear and chat about interests and hobbies, helping to alleviate loneliness and feelings of isolation. To provide companionship and human interaction at a time when this may be limited. To provide an update after each call to the Telephone Befriending support Team. This is so we can keep a track of the amount of befriending calls each volunteer is undertaking, the type of support being offered during these calls and if there is anything further required.

It is important to note telephone befriending is not counselling or therapy and other services must be sought if this is required.

Benefits

• FREE DBS.
• Discounted food.
• Store discount.
• Volunteer from home.
• Above all you will be making a positive difference in your befriendee’s life.
• As a volunteer telephone befriender, you will learn how to support others, make friends, become more confident, and practice communication skills.
• You will gain new and transferable skills. We offer support for you to increase your own job-readiness and personal development.
• Training opportunities,
• Volunteering experience
• Detailed references will be provided.

​

Do you want to join our mission to empower and support LGBTQ+ young people? The Kite Trust is recruiting for a number of new Trustees, following several of our long-standing Trustees reaching the end of their tenures.

It's an exciting moment to join our charity and our work in supporting and empowering LGBTQ+ youth, with a new strategic plan in development and new major projects recently launched such as Turning the Tide - drawing together collaboration across the LGBTQ+ youth sector - and Creating Supportive Environments, fighting back against hate.

Central to us now and always is our fantastic Youth Work programme which provides individual and group support to LGBTQ+ young people across Cambridgeshire and Peterborough.

We are looking to add to our board's expertise in particular areas, and would welcome applications from people who share our passion and commitment to supporting LGBTQ+ young people, alongside skills and experience in any of the following: Finance (for Treasurer role), Charity Governance and Compliance, Income Generation and Business Development, Safeguarding, Human Resources, and Communications.

Trustees can be based nationwide, but will be required to attend the Cambridgeshire LGBTQ+ Centre in Ely on one day a year for Trustee Day. Board and sub-committee meetings are conducted online. Commitment to LGBTQ+ rights and the empowerment of young people are essential to the role.

We’re a small, friendly and ambitious organisation working with diverse communities from around the world to inspire and empower people to act in conserving and sustainably developing coastal resources, particularly coral reefs.

About Reef-World

Hi! We’re The Reef-World Foundation: a registered UK charity which delivers practical solutions for marine conservation around the world. In partnership with the UN Environment, we are the international coordinator of the Green Fins initiative, which aims to protect and conserve coral reefs through environmentally friendly guidelines that promote a sustainable diving and snorkelling tourism industry.

Our work involves supporting, inspiring and empowering governments, businesses, communities and individuals around the world to act in conserving and sustainably developing coral reefs and other coastal resources. 

Our vision is to make sustainable diving and snorkelling the social norm by driving environmentally friendly practices across the marine tourism industry. We started working with local fishing communities in Thailand in 1999. Today, we operate across 14 countries, supporting governments, businesses and communities to sustainably develop their coastal resources. We are a small but highly effective team of passionate and dedicated individuals who are driven by achieving lasting conservation impacts in areas of the world where it is needed the most. The Reef-World Foundation is subject to UK employment laws.

What can this role offer you?

This is a great opportunity to make your mark with a charity that has ambitious plans to promote the sustainable consumption and production of coastal resources and marine life. This voluntary role promises to give you a thorough insight into all aspects of running the charity and drive real change. Here are just some things this role could offer you:

• Do your bit to ensure coral reef protection worldwide 

• A new challenge - broaden your skill set for future progression

• Renew your purpose

• Legacy - commit to a globally significant goal

• Friendship and collaboration

• Contribute to the future direction and sustainability of our vital work

• Maintain key skills whilst undertaking rewarding work

• Become an ambassador for our cause

• Put your expertise to good use

Who we’re looking for to help us meet our goals

Someone who is passionate about conserving coral reefs and the marine life and local communities they support. We welcome applications from anyone with the required skills and experience, whatever their background. We actively encourage applications from those whose identities reflect the diversity of the communities and networks we serve and whose identities are traditionally underrepresented in the charity and conservation sectors. We are a safe space for everyone.

Essential 

• Charity governance experience to enable you to confidently lead the Board of Trustees 

• Chairing/facilitating skills, experience, energy and time to commit

• Desire to drive the organisation forward 

• Self-management and motivation and the ability to work remotely 

• Based in the UK and able to travel to the South West for occasional in-person meetings (travel costs can be covered in line with our expenses policy)

Desirable

• Knowledge and experience of our area of work - marine conservation

• An understanding of the voluntary sector and other charity sector expertise such as strategic planning, organisational development, fundraising etc. 

• Willingness to support with occasional operational tasks to support the wider team

About the role

• The Board provides oversight, shaping organisational strategy and supporting our staff and volunteers, and the Chair will lead the Board in that role. 

• Providing leadership to the Trustee Board by supporting the team to remain focused on delivering our aims.

• Lead, alongside the Vice Chair and rest of the Board, on planning the annual cycle of Board meetings, setting agendas and chairing Board meetings

• The time commitment is approximately 4-6 hours a month/ Board meetings are every 12 weeks (online with usually one a year in person). Opportunities to meet in person throughout the year. 

• Voluntary role – expenses paid according to our volunteering policy

• You’ll lead a team of 7 trustees with a mix of experienced charity professionals Trustees and those newer to the sector. We aim to regularly review and expand our Board of Trustees to support our ambitious growth plans. 

• The general responsibilities of a trustee.

No Panic is a national charity helping people to manage their anxiety.

We are looking for empathetic, understanding, confident and driven people to volunteer on our helpline. We are specifically looking for people who have experience of providing training to staff or volunteers.

Working from home, successful applicants will answer helpline calls and provide support and advice for people with a range of anxiety disorders, by listening, offering self-help advice, and providing information about the range of support available from No Panic.

After gaining experience on the helpline, successful applicants will also go on to deliver helpline training courses to new volunteers, currently lasting 8 weeks, and provide ongoing support.

All volunteers on the No Panic Helpline are required to complete the training of 1.5 hours a week for 8 weeks; they then do a weekly 3-hour shift. Trainers deliver 3 courses per year. Please note, we ask for a 1-year commitment to volunteering on the helpline, to aid our planning.