Volunteer volunteer roles in City of london, england
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we:
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you.
About the role:
We are looking for people to join our communications team. Helping with a variety of tasks from social media scheduling to posting job adverts to helping create policies.
Our values:
We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you!
What are we looking for?
We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.
Skillset;
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Communication skills
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Editing cntent
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Scheduling content
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Knowledge of admin programs including spreadsheets and outlook
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Organised
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Adaptable
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Willing to learn and develop
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An individual with a creative mindset
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Thrill of building an online community.
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Have a basic DBS check
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Positive attitude towards disability or illness
Benefits of joining Buttons & Bubbles C.I.C:
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Gaining valuable experience.
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Improving your confidence
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Allows you to explore potentially different areas of interest.
Benefits of volunteering with us:
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Making a difference to the community
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Makes a positive impact on people
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Develop your current skill set and gain new skills.
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Displays your level of commitment to future employers.
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Displays your ability to balance and schedule your time effectively when seeking future
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Employment opportunities
To increase inclusion and representation across society for disabled families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer your time at Hestia to make our gardens a beautiful place for our service users to enjoy all year through! Are you green fingered and have a passion for gardens and outdoor spaces?
At Hestia we have gardens and outdoor spaces which require your support to bring these back to life by keeping them maintained. We are recruiting for volunteers to motivate and inspire staff and people living in our services to get involved in gardening.
What you will be doing
- Inspire and motivate staff and people in the services to get involved in maintaining and growing the garden
- To provide tips on how to maintain and grow the garden - sowing seeds, planting bulbs, taking cuttings
- Provide basic maintenance such as cutting the grass, emptying bins, managing weed control and leaf raking
- Lead in planting and nurturing new trees, flowers, and various plants
- Provide best practice on how to use the correct gardening tools
- Inspire people in our services and staff to maintain a clean garden
- Advise staff on the costs of plants and garden necessities
The skills you need
- A basic knowledge/ experience of plant care and use of gardening tools7
- Calm and patient approach
- Good communication skills
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service
Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing Group providing supported living accommodation for young women in recovery and receiving support with drug and alcohol issues.
We are looking for an enthusiastic, reliable and compassionate volunteer with good interpersonal skills and a desire to teach guitar, who will support young women to develop their piano skills and positively encourage their creative expression.
Location
East London.
Commitment
This is a flexible opportunity and volunteering times and frequency will vary depending on your availability and the needs of service users. It might be every week or fortnight, 3 to 4 hours, ideally for a minimum of 3 months.
DBS
This role requires us to carry out a check through the Disclosure and Barring Service.
Activities
- Providing Piano lessons to residents, as well as supporting their individual musical goals.
- Developing and delivering individual session plans and documented session outcomes in order to assist each resident’s personal growth.
Support
- Volunteers receive a thorough induction and have access to any relevant in-house and external training.
- Volunteers have a named supervisor providing day-to-day support and encouragement.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Walking Group Volunteers help service users build confidence, improve wellbeing, and reduce social isolation by supporting them to take part in regular group walks in their local community. The role also includes light shopping support—helping individuals access local shops, build independence, and feel more comfortable navigating their community.
What you will be doing
- Encourage conversation, connection, and gentle physical activity in a supportive and friendly environment, helping service users feel safe, included, and confident during walks.
- Create an inclusive, encouraging atmosphere where service users can build social skills, connect with others, and increase self esteem.
- Provide light, practical support with shopping trips, such as visiting local shops before or after walks.
- Help service users plan small shopping tasks (e.g., picking up essentials).
- Lead or co lead regular walking sessions with service users in local parks, streets, and community areas.
- Encourage independence while offering reassurance and support with navigating shops, queues, and payment if needed.
- Assist service users in becoming more familiar with their neighbourhood, including shops, parks, cafes, and community spaces
- Help identify opportunities to take part in local activities that promote independence and wellbeing.
- Report any concerns or changes in a service user’s wellbeing to staff promptly.
The skills you need
- Friendly, patient, and supportive
- Good communication and listening skills
- Empathetic and encouraging
- Reliable and able to maintain professional boundaries
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a creative and encouraging Songwriting Support Volunteer to help service users explore music as a form of expression, confidence building, and emotional wellbeing. You will support individuals or small groups to develop their own lyrics, melodies, and song ideas in a relaxed, person-centred environment.
What you will be doing
- Support service users to create original music, including lyrics, themes, melodies, and simple compositions.
- Encourage creativity and self-expression through structured or informal songwriting sessions
- Help service users explore different styles or genres based on their interests
- Provide positive, trauma informed encouragement to build confidence and celebrate progress.
- Feedback to staff after sessions regarding attendance, engagement, and any wellbeing concerns
The skills you need
- A passion for music, songwriting, or creative arts
- Ability to support and encourage people with varying levels of confidence and ability
- Friendly, patient, and person centred approach
- Good communication and listening skills
- Ability to create a welcoming, inclusive atmosphere
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the pack. Lend a hand. Change lives. Join your local fundraising group as a volunteer.
Are you looking for a volunteering opportunity where you can meet new people and raise funds that will change lives? Join a Guide Dogs group near you for fun, fundraising and four-legged friends.
Did you know it costs £102,000 to raise, train, and support a guide dog from birth to retirement.
We have a range of roles from being a group member, to taking on a lead role such as Group Coordinator, Deputy Coordinator, Treasurer, Merchandise Coordinator or Collection Box Coordinator.
Why become a fundraising volunteer:
As well as making a huge difference to people’s lives, volunteering with your local Guide Dogs fundraising group is a great way to spend some of your free time and give back.
- Inspire people to support Guide Dogs and make a difference to someone with sight loss.
- Have fun finding new events and places to volunteer at.
- You’ll meet lots of special dogs – from young puppies in training to incredible guide dogs in partnership.
- You’ll empower others to get involved with Guide Dogs.
- You’ll learn new skills and we’ll provide all the training you need for your role.
- You can take on as much or as little as you want, and you can fit the role around your other commitments.
Who you are:
We appreciate our volunteers’ passion and energy, but we also value your unique skills, perspectives and personalities.
- Inspire others: Do you have lots of ideas that could motivate others? We need more inspirational volunteer leaders and fundraisers who can bring their energy and unique perspective to our local fundraising groups.
- Bring your skills: Could you help organise a calendar of events, take care of ordering merchandise, or count the funds raised by your local team? We need more volunteer treasurers, secretaries, and merchandise coordinators to support our fundraising groups.
- Help take Guide Dogs into your community: Are you well connected or do you love going to new places and meeting new people? We need more volunteer fundraisers to help at our events and spread the word about our work.
Training and pre-agreed expenses available.
Visit our webiste to see what roles are available where you live.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team of befrienders! You will support us to reach some of the most isolated adults in your community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing. You will support people to relight a spark to continue a hobby, interest or encourage them to explore and participate in new social activities.
What you will be doing
- Agree a mutual time and frequency to meet in the local community
- To develop and promote a positive relationship with your befriendee
- To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
- To support your befriendee in developing their goals and social skills
- Encourage your befriendee to make links with community services, based on their identified goals
The skills you need
- Good listening and communication skills
- Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
- Willingness to engage in activities in the community
- Able to maintain strict confidentiality and follow professional boundaries
- Experience working with people with autism would be desirable
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are looking to give back to the local community? By joining our team of befrienders, you will support us to reach some of the most isolated adults in the community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing. You will support to relight a spark in a hobby, interest or encourage individuals to explore and participate in new social activities.
What you will be doing
- Agree a mutual time and frequency to meet
- To develop and promote a positive relationship with your befriendee
- To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
- To support your befriendee in developing their goals and social skills
- Encourage your befriendee to make links with community services, based on their identified goals
The skills you need
- Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
- Willingness to engage in activities in the community
- Able to maintain strict confidentiality and follow professional boundaries
- To be consistent in attendance
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are pleased to invite applications for the following opportunity:
Weekend Service Volunteers
Interested in making a difference in your community? Want to be inspired by other like-minded people? We would like to invite you to volunteer in a unique service user charity working with individuals who have or have had substance use issues. We have more than 10 different locations across London and Sussex, we will make sure to find the best place and role for you.
Build on Belief is keen to encourage applications from people with diverse lives and experiences, including ethnicity, gender, sexuality, social & economic background as well as lived or associated experience of alcohol and other drug problems.
In return, we do our best to make volunteering fun, worthwhile, and pledge ourselves to treating everyone fairly and as an equally valued member of the team.
There are many ways you can volunteer with us such us helping to set up our space for the day ahead, making food and drinks, supporting staff with registration and contract filling, listening to and socialising with service users, monitoring behaviour in the service, answering phone calls, taking part in games and activities and so on. We will make sure to place you in the best role according to your skills, wishes and availability.
What can you get from volunteering with us?
· Paid travel expenses
· We provide food in our services for all volunteers and services users.
· We offer a wide range of training workshops that are intended to ensure you can undertake your role safely and with confidence. They are fun, informative, free to access and there is no written work! You may attend as many as you want as often as you want.
· We will offer you one-to-one supervision with a paid member of staff.
· We will always place your welfare above the needs of the charity.
· Any concerns you have about your role will be taken seriously and addressed to the best of our ability.
· Opportunity to grow within the organisation.
What do we expect from our volunteers?
· Commitment and Honesty
· Willingness to Learn
· Non-Discriminatory approach towards our service users, staff and other volunteers
· Appropriate behaviour: You will be working with an occasionally difficult and often vulnerable client group. You will have to work hard to maintain your boundaries. We will support you and provide you with training on how to have a healthy, meaningful experience.
· Teamwork: It is important to remember that we work together as a Team, and we will be there every step of the way to help you feel welcome and safe in our brilliant team.
Extra Information
Still in treatment and having the odd binge? We can work with that. Never had a paid job and with no real experience of routine and structure? Not a problem. Little or no education, and find it a struggle to read and write? It doesn't matter. Anxious and lacking in confidence? We can work on that together. The only caveat being that volunteers cannot be under the influence of a non-prescribed mind-altering substance when they turn up to volunteer.
Want to know more?
Get in touch with us and she will support you with the next steps.
We are looking forward to hearing from you.
Build on Belief, 2024.
The client requests no contact from agencies or media sales.
Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!
About the Role:
Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.
Our groups and courses can be run online or in-person in your local area.
- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers. It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.
- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.
Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.
Why Volunteer with Us?
Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.
Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.
Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.
How do I know it’s right for me?
Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.
We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.
What is the time commitment?
You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group).
- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
The gardening and growing volunteer will support our accommodation sites in maintaining their outdoor spaces at our sites across Hertfordshire and Bucks including
Brindle Court, Watford
Northgate End, Bishop's Stortford
Our smaller sites in Stevenage, Hoddesdon and Hemel Hempstead
Crest Rd, High Wycombe
Detailed description
Having access to a secure garden or outdoor area can be crucial for providing opportunities to socialise and relax, which can be invaluable for the mental well-being of our residents.
The gardening and growing volunteer will support our accommodation sites in maintaining their outdoor spaces, including:
·Weeding
·Sweeping
·Pruning
·Clearing leaves and large twigs
·Watering plants
·Planting bulbs and tidying up flower beds
We would love for this to be an opportunity to involve our residents and potentially lead a gardening activity with them, equipping them with knowledge and skills to maintain their own green spaces in the future.
You will need:
- Enjoy working outside in all weathers.
- An interest/basic knowledge of gardening
- Role requires some degree of physical work and lifting/manual handling
- To work under your own initiative.
- Good communication skills
- Opportunity to meet new people and learn new skills
A full induction to the service and specific site will be provided as well as access to training and events throughout the year!
Some sites have basic tools however any additional tools and material required can be discussed with your volunteer manager .
What volunteers need:
You will be required to under go a Disclosure and Barring Service check and provide details of 2 x referees
What we will provide to volunteers:
- Reimbursement of costs
- Full training and induction
- Access to events and celebrations throughout the year
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing, providing supported living accommodation for young women aged 18-30 in recovery from drugs, alcohol and other addictive behaviors.
An enthusiastic, reliable and compassionate volunteer with good interpersonal skills and a desire to help others. The volunteer must be a fully qualified Dietitian or Nutritional Therapist and have training and/or experience working with individuals with eating disorders.
Activities
- Supporting the nutritional needs of young women with health issues on a limited budget.
- Providing support with meal planning, cooking skills, food safety, and day-to-day problem solving around food and eating.
- Providing wisdom and accurate nutrition education around healthy eating for the individual.
Qualifications/ Experience
- Must be a fully qualified Dietitian or Nutritional Therapist.
- As many of the residents have eating disorders it is essential for the volunteer to have training and/or clinical experience working with individuals with eating disorders.
- Must have professional liability insurance and be a member of a professional body ie. HCPC, BANT
- This role requires us to carry out a check through the Disclosure and Barring Service for the Enhanced DBS
Commitment
This is a flexible opportunity and volunteering times and frequency will vary depending on the volunteer’s availability and the needs of the residents. We recommend weekly one-to-one sessions for a minimum of 3 months.
Support
- Volunteers receive a thorough induction and have access to any relevant in-house and external training
- Reasonable travel and lunch expenses will be reimbursed
- The role is based at the service in East London. The exact address cannot be given until the volunteer starts due to safety and privacy reasons.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers needed for the friendliest club in London!
Can you spare two hours a week to work with some of the friendliest, welcoming people
you’ll ever meet? If so, then please come and help our volunteers organise fun, engaging
activities at our ever-growing club for people with learning disabilities. No previous experience
is needed; you just need a caring attitude and sense of fun!
Our club is split into two age groups: 14-25 years and 25 years +. You have a chance to make a real
difference to either group by creating new experiences, helping our members to grow in
confidence, build friendships and learn new skills. Our specialist club leaders will support and
train you, and you’ll benefit from working in a very rewarding environment!
The Squad Club is an impactful hyper-local charity supporting young people and adults with learning disabilities through our weekly social club.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Last year 786,574 people were offered information and support from Victim Support. As a VS Community Engagement Fundraising Volunteer, you will help us reach more victims of crime.
Why volunteer with us?
- Make a difference – you will use your local knowledge to share what we do and how we can help.
- Gain skills and experience – you will learn the skills to effectively present and engage.
- Join our community - you will be part of a large community of over 1,500 volunteers and staff.
- Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in Essex
As a Volunteer in Essex your role will include:
- Identifying fundraising opportunities, organising and attending events and meetings to raise our VS profile
- Engaging with our local communities to inform them about crime and our work
- Gaining experience in planning and organising events and delivering presentations.
- Working in partnerships with local Community Voluntary Services (CVS), universities and other local partnership organisations.
- Representing Victim Support at CVS events, university events, pride events and local fetes.
What we ask of you?
In order to join us as a Community Engagement Volunteer, you must:
- Be 18 years of age or over.
- Be able to volunteer for at least 2-4 hours per week, for at least 6 months.
- Complete a 3-day workbook.
- Undertake a DBS check where required
- Be able to provide two satisfactory references.
- Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
- All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
- VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- We are happy to make reasonable adjustments to support you through the application process.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
- Welcoming and engaging with visitors, sharing information about the museum and its collection.
- Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
- Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
- Creating positive experiences to encourage return visits and word-of-mouth recommendations.
- Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
- Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
- Conducting online research and building contact lists to support marketing efforts.
- Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
- Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
- Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
- Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
- Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
- Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
- A good telephone manner
- Good team working skills
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a training shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.


