Volunteer volunteer roles in City of london, england

VOLUNTEER SECRETARY / GOVERNANCE LEAD

Help guide SUNSHINE Charity with strong governance, clear records, and thoughtful organisation.

SUNSHINE Charity is looking for a committed and organised Volunteer Secretary / Governance Lead to join our Board of Trustees and help support the charity’s governance, administration, and compliance. Working closely with the Chair, fellow Trustees, and the Project Lead / Project Manager, you will help ensure the charity runs smoothly, keeps good records, and remains well organised and accountable.

This is an important trustee role for someone who values structure, clarity, and good governance, and who wants to play a meaningful part in helping a grassroots charity grow in a responsible and sustainable way.

ABOUT THE ROLE

As Secretary / Governance Lead, you will help support the effective running of the Board of Trustees and contribute to the charity’s overall governance. You will help organise meetings, maintain records, support trustee communication, and ensure key governance tasks are kept up to date.

This role is ideal for someone who is methodical, reliable, and comfortable handling administrative and governance responsibilities.

MAIN RESPONSIBILITIES

• Support the Chair and Board of Trustees with governance and administrative duties.

• Organise trustee meetings, including agendas, papers, minutes, and follow-up actions.

• Maintain accurate and secure charity records, documents, and key correspondence.

• Help ensure the charity meets its governance, reporting, and policy obligations.

• Keep track of trustee terms, appointments, and other governance matters.

• Support the development, review, and organisation of charity policies and procedures.

• Act as a point of contact for formal trustee administration and record-keeping.

• Help ensure the Board operates in a structured, efficient, and compliant way.

• Work closely with fellow Trustees and the Project Lead / Project Manager to support effective charity operations.

WHO WE'RE LOOKING FOR

• Strong organisational and administrative skills.

• Good written communication and attention to detail.

• A reliable, discreet, and methodical approach.

• Confidence in handling meeting papers, records, and governance documents.

• Ability to work collaboratively with other Trustees.

• An interest in charity governance, compliance, and good practice.

• Previous experience in a secretary, administration, governance, or trustee role would be helpful, but is not essential.

WHAT YOU'LL GET OUT OF IT

• The opportunity to help shape and strengthen a growing community charity.

• Valuable experience in charity governance and trustee board administration.

• A meaningful role supporting transparency, structure, and good practice.

• The chance to contribute to a mission focused on kindness, community, and reducing loneliness.

TIME COMMITMENT

This is a flexible volunteer (non-trustee) role, with approx. 4 hours per month commitment depending on board meeting frequency and governance needs. Some regular time will be needed for meetings, record-keeping, and follow-up tasks.

JOIN US

If you are organised, thoughtful, and want to help build a charity with strong foundations, we would love to hear from you.

To apply or express interest, please contact us via Charity Job.

VOLUNTEER ACTIVITY LEADS

Help create joyful, meaningful activities that bring people together and reduce loneliness.

SUNSHINE Charity is looking for friendly, creative, and reliable Volunteer Activity Leads to help plan and deliver uplifting community activities that support people experiencing loneliness and social isolation. Working alongside the Project Lead / Project Manager and the Board of Trustees, you will help bring our mission to life through regular, welcoming, and purposeful activities that encourage connection, belonging, and joy.

This is a wonderful opportunity for someone who enjoys working with people, has a warm and positive approach, and wants to help create inclusive activities that make a real difference in people’s lives.

ABOUT THE ROLE

As an Activity Lead, you will take responsibility for leading specific activities, sessions, or events on behalf of SUNSHINE Charity. You will help prepare sessions, welcome participants, support a positive group atmosphere, and ensure activities are delivered safely, smoothly, and in line with the charity’s values.

This role is ideal for someone who enjoys being hands-on, engaging with others, and helping create experiences that are uplifting, inclusive, and community-focused.

MAIN RESPONSIBILITIES

• Lead or co-lead agreed activities, sessions, or events.

• Help plan activities that are welcoming, enjoyable, and suitable for participants.

• Prepare materials, spaces, or equipment needed for sessions.

• Welcome and support participants in a friendly and inclusive way.

• Help create a positive, safe, and encouraging atmosphere.

• Work with the Project Lead / Project Manager and Trustees to ensure activities are well organised.

• Support volunteers who may be helping with the activity.

• Gather feedback and share ideas for improving future sessions.

• Help ensure activities reflect the charity’s values of warmth, kindness, and connection.

WHO WE'RE LOOKING FOR

A friendly, positive, and approachable personality.

• Confidence in working with groups or supporting activities.

• Good communication and organisational skills.

• A creative or practical mindset, depending on the type of activity.

• Reliability and willingness to take responsibility for a session or event.

• Ability to work collaboratively with others.

• A genuine interest in helping reduce loneliness and build community.

WHAT YOU'LL GET OUT OF IT

• The chance to make a direct and meaningful difference in people’s lives.

• Experience in activity planning, group facilitation, and community engagement.

• The opportunity to contribute to a growing charity with a strong and positive vision.

• A rewarding role where you help create moments of joy and connection.

TIME COMMITMENT

This is a flexible volunteer role, with approx. 4 hours per week commitment depending on the activity or event being led. We are looking for people who can support activities on a regular or occasional basis, depending on availability.

JOIN US

If you love bringing people together and want to help create meaningful, uplifting experiences for others, we would love to hear from you.

To apply or express interest, please contact us via Charity Job.
 

VOLUNTEER PROJECT LEAD / PROJECT MANAGER

Help lead SUNSHINE Charity and bring connection, warmth, and community to those who need it most.

SUNSHINE Charity is looking for a dedicated, organised, and motivated Volunteer Project Lead / Project Manager to help oversee the planning and coordination of our start-up grassroots charity. Working closely with the Board of Trustees, you will play a key role in helping shape, guide, and deliver our work to reduce loneliness and social isolation through meaningful, uplifting community-based activities.

This is an exciting opportunity for someone who wants to help build something positive from the ground up. You will support the charity’s day-to-day coordination, help keep projects on track, and ensure our activities, volunteers, and plans all work together to deliver real community impact.

ABOUT THE ROLE

As Project Lead / Project Manager, you will help manage the overall running of SUNSHINE Charity’s activities and projects. You will work alongside the Trustees to turn ideas into action, support planning and delivery, and help ensure the charity remains organised, effective, and true to its mission.

This role is ideal for someone who enjoys taking initiative, coordinating people and tasks, and helping a small charity grow in a thoughtful and purposeful way.

MAIN RESPONSIBILITIES

• Work closely with the Board of Trustees to support the planning and delivery of charity projects and activities.

• Help coordinate the charity’s day-to-day operations and project timelines.

• Keep projects organised, on track, and aligned with the charity’s aims.

• Support volunteer coordination and help ensure volunteers are well briefed and engaged.

• Help organise meetings, agendas, action points, and follow-up tasks.

• Monitor progress against agreed plans and flag any issues or needs for support.

• Support communication between trustees, volunteers, and external partners.

• Help develop systems, processes, and workflows that improve how the charity operates.

• Contribute ideas to help SUNSHINE Charity grow in a sustainable and community-focused way.

WHO WE'RE LOOKING FOR

• Strong organisational and planning skills.

• Confidence in coordinating people, tasks, and deadlines.

• Good communication and relationship-building skills.

• A proactive, reliable, and solutions-focused approach.

• Ability to work collaboratively with Trustees and volunteers.

• Experience in project management, charity work, community work, or team coordination would be helpful, but is not essential.

• A genuine commitment to kindness, community, and reducing loneliness.

WHAT YOU'LL GET OUT OF IT

• The opportunity to help shape and grow a new charity with a meaningful purpose.

• Experience in charity project leadership and governance support.

• A chance to work closely with a committed Board of Trustees.

• Valuable experience in leadership, coordination, and community impact.

• The satisfaction of helping bring sunshine, connection, and belonging to people’s lives.

TIME COMMITTEMENT

This is a flexible volunteer role, with approx 4 hours per week time commitment. We are particularly looking for someone who can provide steady coordination and help keep things moving forward in a consistent and reliable way.

JOIN US

If you are organised, motivated, and excited by the chance to help lead a charity making a real difference, we would love to hear from you.

To apply or express interest, please contact us via Charity Job.

VOLUNTEER COORDINATOR (VOLUNTEER ROLE)

Help bring sunshine, connection, and community to people who need it most.

Are you friendly, organised, and passionate about making a positive difference?

We are looking for a dedicated Volunteer Coordinator to help support and inspire our volunteer team as we grow a small, grassroots charity focused on reducing loneliness, strengthening community connection, and bringing joy to people’s lives.

Our charity is built on warmth, kindness, and human connection. We believe that small acts of care can have a big impact, and we are looking for someone who shares that belief to help coordinate the brilliant volunteers who make our work possible.

ABOUT THE ROLE

As Volunteer Coordinator, you will play a key part in helping our charity run smoothly. You will welcome new volunteers, support existing ones, help with communication and rota planning, and make sure volunteers feel valued, informed, and connected to our mission.

This is a volunteer role, ideal for someone who enjoys working with people, keeping things organised, and helping build a positive and supportive team culture.

MAIN RESPONSIBILITIES

• Recruit, welcome, and support volunteers.

• Keep regular contact with volunteers and help them feel engaged and appreciated.

• Help organise volunteer rotas and activity cover.

• Coordinate volunteer inductions, briefings, and basic training.

• Act as a friendly first point of contact for volunteer queries.

• Work with trustees or project leads to match volunteers to activities and events.

• Help create a positive, inclusive, and supportive volunteer experience.

• Keep simple records of volunteer information, availability, and involvement.

WHO WE'RE LOOKING FOR

• Friendly, approachable, and encouraging manner.

• Good organisational and communication skills.

• Confidence using email, phone, and basic digital tools.

• Ability to work well with people from different backgrounds.

• Reliability, discretion, and a positive attitude.

• Commitment to kindness, inclusion, and community connection.

WHAT YOU'LL GET OUT OF IT

• The chance to make a meaningful difference in people’s lives.

• Experience in volunteer management and community organisation.

• A rewarding role in a new charity with a strong sense of purpose.

• The opportunity to help shape something positive from the very beginning.

TIME COMMITMENT

This is a flexible volunteer role, with approx. 4 hours per week commitment. We are especially looking for someone who can help provide regular support and stay in touch with volunteers consistently.

JOIN US

If you believe in the power of kindness, community, and human connection, we’d love to hear from you.

Help us bring more sunshine into people’s lives.

To apply or express interest, please contact us via Charity Job.

About this Role: Director of Individual Giving

International Remote; Part-time (volunteer, pro bono role)

Contribution Requirements: Minimum 10-15 hours a week; minimum 6 months

About Solution Community

We are an international nonprofit pioneering an innovative social platform to enable real change. With volunteers from over 60 countries, we are a testament to the power of global collaboration. Our team members bring experience from some of the world’s most successful companies, including Apple, Toyota, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion. Solution Community is now officially recognized as a 501(c)(3) tax-exempt public charity!

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person can thrive - a world united by collaboration, compassion, and action. At Solution Community, we are making that vision a reality and driving change that will shape the future.

Professional Volunteering

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

Examples:

• Attending your weekly team sync and sharing updates

• Responding to Slack messages within a reasonable timeframe

• Completing assigned tasks by agreed deadlines

Summary of Role

The Volunteer Director of Individual Giving at Solution Community plays a key role in strengthening Solution’s financial sustainability by developing, implementing, and managing strategies to cultivate, solicit, and steward individual donors. This role is responsible for growing our annual giving program and building lasting relationships with our supporters, directly impacting our ability to achieve our mission. This is an exciting opportunity for an experienced fundraising professional to contribute their expertise and passion to a cause they believe in.

Key Responsibilities:

Annual Giving Program Management:

• Develop and execute comprehensive annual giving campaigns (e.g., year-end appeals, spring campaigns, monthly giving programs) across various channels (direct mail, email, social media, online).

• Set realistic fundraising goals for individual giving and track progress toward them.

• Analyze campaign performance and recommend adjustments to maximize impact.

• Identify opportunities to expand the donor base and increase donor retention rates.

Donor Cultivation and Stewardship:

• Identify, research, and qualify prospective individual donors.

• Develop and implement personalized cultivation and stewardship strategies to engage donors at all levels.

• Oversee timely and meaningful donor acknowledgment and recognition.

• Act as a primary point of contact for a portfolio of key individual donors, building strong, lasting relationships.

Data Management and Reporting:

• Ensure accurate and up-to-date donor records in the organization's CRM system

• Generate reports on donor acquisition, retention, gift size, and overall individual giving performance.

• Utilize data to inform strategies and identify trends.

Strategy and Collaboration:

• Collaborate with the Development team and other leaders to align individual giving strategies with the organization's overall goals and fundraising priorities.

• Identify and recommend best practices in individual giving and annual fund development.

• Potentially recruit, onboard, and manage a small team of volunteer fundraising support staff, if applicable.

• Represent the organization professionally and enthusiastically to donors and prospects.

Qualifications:

• Proven experience (7+ years preferred) in individual donor fundraising, annual giving, or a related development role.

• Demonstrated success in developing and executing annual giving campaigns.

• Strong understanding of donor cultivation, solicitation, and stewardship best practices.

• Excellent written and verbal communication skills, with the ability to craft compelling fundraising appeals and donor communications.

• Exceptional interpersonal skills with the ability to build rapport with major donors, understand their motivations, and align their giving with our organizational mission.

• Experience developing and implementing successful major gift strategies, including setting goals, tracking progress, and adjusting strategies based on outcomes.

• Ability to craft compelling narratives that communicate the impact of Solution Community’s work and inspire philanthropic support.

• Ability to lead and inspire a team and work cross-functionally with other departments to achieve fundraising goals.

• Familiarity with ClickUp, Slack, Google Workspace, and other digital tools for project management, communication, and scheduling.

What We Offer:

• Global Collaboration: Partner with world leaders and Forbes 2000 Global Legends strategists.

• Meaningful Impact: Your work directly contributes to global causes, making measurable differences.

• Cultural Richness: Collaborate with a diverse team spanning Ukraine, Brazil, the UK, and India.

• Empowering Environment: Flourish in a culture that values compassion, integrity, innovation, and collaboration.

• Flexible Work Life: Manage your tasks from anywhere globally with complete autonomy.

• Growth and Learning: Evolve personally and professionally alongside industry mavens.

• Lasting Recognition: After dedicated collaboration, you receive a shining recommendation that enhances your career trajectory.

About This Role

Location: Remote

Commitment: Part‑time (volunteer, pro bono role)

Contribution Requirements: Minimum 10–15 hours per week; minimum 3‑month commitment.

Professional Volunteering

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes.

About Solution Community

Solution Community is an international 501(c)(3) non-profit organization pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 80 countries, we are a testament to the power of global collaboration. Our team members bring experience from some of the world’s most successful companies—including Apple, Toyota, Google, Netflix, Walmart, Meta, Microsoft, and many others—creating a rich tapestry of knowledge and passion.

Our Mission

To foster a global community of compassion that unites individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision

Imagine a world where every person has the opportunity to thrive—a world united by collaboration, compassion, and action. At Solution Community, we are making that vision a reality and driving change that will shape the future.

Summary of Role:

The experienced Salesforce Implementation Specialist will spearhead our transition to Salesforce and its Nonprofit Cloud (NPC) solution. You will be responsible for translating our core organizational workflows—spanning Fundraising, Program Management, and Stakeholder Engagement—into Salesforce's scalable, highly optimized CRM for nonprofits.

What Will You Do?

Following the industry-standard frameworks and Nonprofit Cloud best practices, your core duties will include:

• Meet with internal stakeholders to understand requirements and needs for Solution Community's Customer Relationship Management (CRM).

• Initial configuration and setup of Salesforce NPC, including customizations of standard objects (like Accounts, Contacts, Leads, Opportunities), creating Custom Objects and fields, as well as UI page/layout customizations to store and display our unique business data.

• Collaborate with internal teams to translate current data into a scalable, high-integrity Salesforce data schema.

• Set up workflows and automation for diverse revenue streams, including Single Payment Gifts, Recurring Gifts, Matching Gifts, and Inbound Grants, aligning with NPC's native architecture.

• Build out custom fundraising dashboards and campaign reports using the native NPC analytics packages.

• Integrate with third-party platforms and tools as needed to support our newly designed and developed workflows.

• Deliver clear, step-by-step training to both technical administrators and non-technical staff.

• Document all custom configurations, automation, and data dictionaries to ensure the platform's long-term health.

Who Are We Looking For?

• Minimum 3+ years of hands-on Salesforce implementation experience, ideally with Salesforce Nonprofit Cloud (NPC) as a Salesforce Certified Administrator, Salesforce Certified Nonprofit Cloud Consultant, or equivalent proven implementation experience.

• Relevant experience in your field or functional area

• Strong communication and collaboration skills

• Ability to work independently in a remote, fast‑moving environment

• Commitment to Solution Community’s mission, values, and volunteer culture

• Professional reliability, follow‑through, and accountability

What We Offer

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing Book and Music Shops you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Researching valuable, rare and antiquated stock.
• Chatting to customers, giving great service on the till.
• Visual merchandising: creating eye-catching window and in-store displays.
• Photographing and listing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering.
• Full training and support is given for this role - no prior experience is required.
• Happy to be part of a team and collaborate effectively with others.
• Knowledge and interest in books or music.

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
• Access to training and development.
• Grow your confidence and meet new people.
• Flexible volunteering schedules that fit your lifestyle.
• Free confidential support by the Retail Trust.
• Possible references for future employers.

This fundraising role is enjoyable, very varied and could involve tasks such as:

· Helping out on a stall for a few hours at a fair.

· Raising awareness of HOLG at corporate/commercial partner events.

· Helping out on one of our social fundraisers such as quiz nights, theatre nights, concerts etc.

· Running a raffle or tombola.

· Being an ambassador to raise awareness to the work of HOLG.

· Prepare, set up and take down for events (including gazebos, etc).

The list is not exhaustive and will often depend on what fundraising opportunities we have through the year!

We are also keen to establish a team of helpers to identify locations and distribute and manage our collections boxes at restaurants, shops, pubs, leisure centres – indeed, anywhere that would be willing to host!

This role is working therapeutically alongside a child/young person on one of our bereavement support programmes in a group setting.  Ideally you will have experience in working with children.

You will be working therapeutically with your allocated child.  You will have a group leader who will guide you through the structure of each day. There is also a program manager who will oversee and facilitate the whole weekend program.

You will also be expected to attend a debrief at the end of the weekend and also complete detailed documentation on the child/ young person you have been working with.

Lunch and refreshments will be provided during a weekend.  We will pay 45 pence per mile to cover your travel expenses. We will provide training (Safeguarding Children, Volunteer Induction Day and other specialist training days).

You will also have the opportunity to observe a weekend programme in action before you work with a child / young person. We will pay for your DBS check and provide you with a t-shirt with our logo on.

The Admin Volunteer will support our home/service with general day-to-day, ad hoc, administrative tasks, such as:

• Organising files

• Archiving and scanning paperwork

• Collecting and inputting data

• Answering phone calls and welcoming visitors.

Skills required

• To be proficient in Microsoft Office software.

• Very good organisational skills and eye for detail.

• To be punctual and reliable.

• To be able to deal with information in line with our data protection and confidentiality procedures.

• Very good telephone manners/skills.

Training required for this role (all delivered vis e-learning)

• Safeguarding

• H&S

• Manual Handling

• How to be Eye Care Aware

• Fire Safety

• Infection Control

• Data Security and Confidentiality

• First Aid

All these courses will take approximately 40-60 minutes, apart from the First Aid which is 2 hours.

Benefits

This is a fantastic opportunity to give something positive back to society and have a direct impact on people’s lives. 

Through this volunteer role, you can gain experience and develop your skill set. On top of this, SeeAbility provides training which could be added to your CV.

Volunteers can claim travel expenses.

About Us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Our Gardener Volunteers support our homes by helping to maintain their outdoor spaces through weeding, pruning and planting, so that the people we support can enjoy spending time in a beautiful environment. 

We are currently looking for volunteer gardeners for one of our services, who can support with the following tasks:

• Create planters

• Provide general maintenance of our gardens

• Watering, planting, weeding and pruning

• Maintaining flower beds

• Creating/improving/maintaining our sensory garden spaces

Skills required 

In order to become one of our gardener volunteers you will be:

• Knowledgeable about plants

• Confident using gardening equipment

• Punctual and reliable

• Friendly and approachable.

Training required for this role (all delivered vis e-learning)

• Safeguarding

• H&S

• Manual Handling

• How to be Eye Care Aware

• Fire Safety

• Infection Control

• Data Security and Confidentiality

• First Aid

All these courses will take approximately 40-60 minutes, apart from the First Aid which is 2 hours.

Benefits

This is a fantastic opportunity to give something positive back to society and have a direct impact on people’s lives.

Gardening is a great way to get out and about, stay fit and meet new people.

Volunteers can claim travel expenses

About us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Help us reach more people. Help us prevent abuse.

The Mindful Foundation is looking for a volunteer with experience in Google Ads to help us increase awareness of our life-changing work.

We're a UK charity working to prevent abuse before it starts and support those affected by it through education, trauma-informed programmes, and innovative technology.

As a volunteer, you'll help ensure the right people discover our services, whether they're schools looking for prevention programmes, charities supporting victims, or organisations wanting to partner with us.

What you'll be doing

* Creating and improving Google Search campaigns
* Managing and optimising our Google Ad Grants account
* Carrying out keyword research and writing compelling ad copy
* Monitoring campaign performance and making recommendations
* Improving click-through rates, conversions, and Quality Scores
* Helping us make the most of the $10,000/month Google Ad Grant
* Advising on landing pages and conversion opportunities where appropriate

About us

The Mindful Foundation is a UK registered charity working across the UK and South Africa to break the cycle of abuse through prevention, education, and support.

Our projects include:

* Think Different, a trauma-informed abuse prevention programme for children aged 8-18, delivered through teacher training.
* ListenApp, a discreet victim support app designed to help people safely alert trusted contacts in dangerous situations.
* Inside Power - A perpetrator programme supporting adults to take responsibility and create lasting change to prevent reoffending.

We've already delivered our Think Different programme in South Africa reaching over 2000 individuals and are expanding into the UK, work alongside charities, prisons, schools, and community organisations to create safer futures.

We're looking for someone who has

* Experience with Google Ads or Google Ad Grants
* Knowledge of keyword research and campaign optimisation
* An analytical mindset and attention to detail
* Good written English
* A passion for using digital marketing to create social impact

Experience working with charities is welcome but not essential.

What you'll gain

* The opportunity to make a genuine difference by helping prevent abuse and support those affected
* A supportive team that values your ideas, while giving you the autonomy to lead and shape our Google Ads strategy
* Commission on funding generated through your campaigns
* Full training on our projects and programmes, if you'd like it
* The opportunity to influence the growth of an ambitious and innovative charity
* A professional reference after a successful period of volunteering
* Potential for a paid role as we continue to grow and secure funding
* Flexible, remote volunteering that works around your schedule

If you'd like to use your digital marketing skills to help prevent abuse, support victims, and create lasting social change, we'd love to hear from you.

What does a Helpline Volunteer do?
FamilyLine operates as Family Action’s National Helpline, open Monday – Friday, 9am – 7pm to anyone 18+ experiencing challenges related to family life. Volunteers use a digital system to volunteer from their own home, offering listening & emotional support, suggestions, guidance & signposting via telephone, webchat and text messages. Volunteers are trained to support using an empathetic, people-focused approach to ensure everyone who accesses the service feels included and receives the support they need. Volunteers are also able to make referrals to other services, such as FamilyLine’s Counselling & Befriending service, or the Family Action grants programme.

How often would I need to volunteer?
FamilyLine volunteers choose the days & times for their own shifts of at least 2 hours per week. We are looking for a commitment of at least 12 months.

What skills do I need?

• Listening skills
• Empathy, and non-judgemental attitude
• Ability to remain calm under pressure
• Teamwork skills, with the ability to work independently
• Reliability – able to commit to training, shifts and supervision
• Reflective skills & commitment to growth
• Can-do attitude – willingness to learn new approaches, new skills & new IT systems!

What’s in it for me?

• Make a difference to the lives of families across the UK
• Acquire telephone and digital support skills & experience, and participate in training to further your knowledge
• Be part of a friendly team supporting vulnerable families, volunteering alongside others with shared values

Recruitment and Training:
All applications will be shortlisted for interview. Those successful will be invited to our group training sessions.

Please note that group training cannot be moved, and if you are unable to attend, unfortunately you will not be able to proceed to the role. Please see below for dates:

• Introduction to FamilyLine: Monday, 14th September, 11:30am – 2:30pm
• Safeguarding: Thursday, 17th September, 11:30am – 2:30pm
• System, Call Structure & Processes: Tuesday, 22nd September, 11:30am – 2:30pm
• Data Capture (Analysis and Recording): Tuesday, 29th September, 11:30am – 2pm
• Call Skills Practice: Thursday, 1st October, 11:30am – 2pm
• Webchat Skills Practice: Monday, 5th October, 11:30am – 2pm
• 1-1 Supervised Shift: Flexible, between 9th October – 20th November (To be arranged after training is completed)

How do I apply?
To apply, please click the 'Redirect to Recruiter' button at the top of the advert. This will take you to our 'Expression of Interest' page. Please complete this to receive an application form within 24 hours. 

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.