Volunteer volunteer roles in City of london, england

Gift of Friendship Programme Volunteer Befriender  

Background

Age UK Croydon has received a generous donation from The Julia Rausing Trust as part of its wider partnership with Age UK, the national charity, to help fund its crucial friendship services that support older people in the local area.

This ‘Gift of Friendship’ from the Trust aims to help older people experiencing loneliness and isolation. Loneliness often stems from factors like bereavement, living alone and declining health. Loss of mobility or senses can leave many older people feeling disconnected, while financial worries can increase existing feelings of isolation. This can have serious consequences, undermining resilience and increasing risk of physical and mental illness.

Volunteers Befrienders are offering support and company to people who may need that extra confidence to attend a local activity in Croydon. You could accompany someone to a local lunch group or activity or even just going with them to a park for a nice walk. They build relationships in the process, which enable meaningful conversations and help to identify support needs and other services and activities that will help maintain their clients’ mental health. A key aim of the role is to support people with achieving their goals to live a happier life, accompany them, and build their confidence back to get out into the community and feel more independent.

Commitment 

Minimum of 6 months from start of the GoF Befriending match, includes:

· 30-minute informal interview.

· Willing to undertake an enhanced DBS check.

· 1-hour core induction.

· Mandatory training sessions.

· Up to 1-2 hours a week engagement with your befriendee

· Weekly accurate records of interactions with your befriendee

· Regular check-in calls with Befriending Coordinator

Purpose of Role

Staff will assess the client and you will be given their profile and a support plan. Core tasks will include:

· Weekly companionship contact in person.

· Encouraging and accompanying to visits to other social events and activities in the local area e.g., a walk, GP, an IT class.

· Spotting additional needs and identifying services and activities to address these.

· Submitting a weekly report on the contact to include contact type, signposting and any concerns.

Support Provided 

• Full remote training and induction provided.
• We will complete the Disclosure and Barring Service (DBS) application with you.
• Supervision and direct contact with the Befriending

Co-ordinator/Manager.

· Join and participate in peer support groups and meet other volunteers to share experiences and good practice.

Skills and attributes Required

· Good communication with a friendly approachable manner

· Solution focused.

· Comfortable working alone.

· Good record keeping.

· Good listening skills

· Reliable and committed to do at least 1 visit a week for the committed period.

· Applicants must be over the age of 18.

· Basic IT skills may be required depending on client’s needs.

Benefits

· Learn new skills.

· Enhance career prospects.

· Meet people.

· Make a difference.

· Gain confidence

· Travel expenses and hot drinks reimbursed

· Social and celebration events

· Exclusive invites to join and support community projects

Guardian Light Foundation

Location: Remote
Commitment: Flexible – approx. 20 hours per month
Role Type: Volunteer
Reports to: Board of directors

�� About Guardian Light Foundation

Guardian Light Foundation exists to protect, support, and empower children, teenagers, and single-parent families facing homelessness, abuse, and extreme hardship.

Many of the individuals we serve are navigating complex legal situations while already dealing with trauma, fear, and instability. Access to safe, ethical, and compassionate legal advice can be life-changing — and that’s where you come in.

⚖️ About the Role

We are seeking a Volunteer Solicitor with experience in family law, safeguarding, or domestic abuse-related legal matters to provide initial legal guidance, signposting, and referrals to vulnerable individuals supported by Guardian Light Foundation.

This role is advisory and supportive, not high-volume casework. Your expertise will help people understand their rights, options, and next steps at critical moments in their lives.

�� Focus Areas

�� Children’s Arrangements

• Custody and contact arrangements

• Child safeguarding concerns

• Schooling and parental responsibility guidance

• Early advice on family court processes

��️ Domestic Violence Injunctions

• Non-molestation orders

• Occupation orders

• Restraining orders

• Emergency protection guidance and referrals

��‍�� Single-Parent Legal Support

• Family court guidance

• Child maintenance advice

• Housing rights and homelessness-related legal signposting

• Referrals to specialist legal services where appropriate

�� What You’ll Be Doing

• Providing initial legal advice and guidance (not ongoing representation)

• Supporting safeguarding decisions where legal insight is required

• Advising on urgent legal options in high-risk situations

• Signposting individuals to appropriate external legal services

• Working closely with GLF’s safeguarding and support teams

• Maintaining clear professional boundaries and ethical practice

��️ Safeguarding & Compliance

Because this role supports vulnerable individuals:

• An Enhanced Volunteer DBS Check is required

• DBS checks are conducted via our trusted partner Serve (Rushden)

• All work must align with GLF’s safeguarding policies

• Confidentiality and GDPR compliance are essential

�� Skills & Experience Required

Essential:

• Qualified UK Solicitor (or equivalent legal professional)

• Experience in family law, domestic abuse, or child safeguarding

• Strong understanding of trauma-informed practice

• Ability to explain legal concepts clearly and compassionately

• Commitment to ethical and client-centred practice

Desirable:

• Experience working with charities or vulnerable populations

• Knowledge of housing or homelessness law

• Familiarity with referral pathways and support services

�� Who We’re Looking For

You are someone who:

• Has a genuine passion for protecting children and families

• Believes access to justice should never depend on income

• Can balance professionalism with empathy

• Understands the emotional impact of legal uncertainty

• Wants to use their expertise to create real social impact

⏰ Time Commitment

• Approx. 20 hours per month

• Flexible scheduling

• Fully remote

�� What You’ll Gain

• The opportunity to make a direct, meaningful impact

• Professional fulfilment through purpose-led legal work

• Recognition and appreciation within a growing social enterprise

• Networking with professionals across counselling, housing, and social care

• Opportunity to join an Advisory Board or Board of Directors as the organisation grows

Responsibilities:

Research and identify relevant local and international grant opportunities.

Prepare well-structured and compelling grant proposals aligned with GHRI’s mission and programs.

Collaborate with internal teams to gather required data, budgets, and impact reports.

Ensure timely submission of grant applications and compliance with donor guidelines.

Requirements:

Strong written communication and research skills.

Basic knowledge of grant writing or a strong willingness to learn.

Attention to detail and ability to meet deadlines.

Interest in public health, humanitarian work, or nonprofit development.

Job Title: Talent Acquisition Assistant
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Acquisition

Employment Type: 12 hours per week (6 Hours per Day)

About QuilomboUK

QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.

Role Overview

As the Specialist: Talent Acquisition, you will primarily focus on managing and conducting interviews for various positions across the organization. The ideal candidate will have a deep understanding of recruitment processes, exceptional interviewing skills, and the ability to engage and evaluate candidates effectively.

Key Responsibilities

 Interview Management: Take ownership of the end-to-end interview process, from scheduling and coordinating interviews to conducting them. Ensure a seamless and professional experience for both candidates and hiring managers.
Candidate Evaluation: Conduct interviews, assess candidate qualifications, skills, and cultural fit, and provide feedback to hiring managers. Use behavioural interviewing techniques and other assessment tools to gauge suitability.
Stakeholder Communication: Collaborate closely with hiring managers to understand role requirements, team culture, and key competencies needed for each position.
Candidate Engagement: Build strong relationships with candidates, providing them with timely updates and ensuring a positive candidate experience throughout the process.
Reporting & Analytics: Track and report interview metrics, including candidate feedback, time-to-hire, and any recruitment challenges. Use data to continually improve the interview process.
Onboarding Support: Work closely with HR colleagues to ensure a smooth transition from interview to onboarding for successful candidates.
Compliance & Record Keeping: Ensure that all interview processes adhere to company policies, legal requirements, and best practices. Maintain accurate and up-to-date records in the applicant tracking system (ATS).

Key Skills & Qualifications

Experience: 3+ years of experience in recruitment, specifically in conducting interviews and managing the interview process.
Education: A degree in Human Resources, Business, or a related field is preferred. CIPD Level 3 or equivalent is a plus.
Interviewing Expertise: Strong background in conducting interviews, including using behavioural and situational interview techniques.
Communication Skills: Excellent interpersonal and communication skills, with the ability to engage and influence candidates and hiring managers effectively.
Attention to Detail: Ability to assess candidates thoroughly and provide insightful feedback to ensure the right hiring decisions are made.
Technology: Proficiency in Applicant Tracking Systems (ATS) and MS Office. Familiarity with interview scheduling tools and recruitment platforms is beneficial.
Problem-Solving: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

About QuilomboUK

QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.

Role Overview

As the Specialist: Talent Communications, you will shape QuilomboUK’s narrative by designing and delivering impactful internal communications and HR marketing strategies. You’ll craft compelling messaging for talent initiatives (e.g., D&I, wellbeing, performance) and lead the creation of employee newsletters, alumni engagement, and employer branding campaigns. This role is ideal for a creative storyteller passionate about using communication as a tool for social justice and organisational change.

Key Responsibilities:

Internal Communication Strategy

• Develop and execute a comprehensive internal communication strategy that aligns with HR and business objectives, ensuring clarity, consistency, and cultural relevance.
• Partner with HR, leadership, and cross-functional teams to communicate talent priorities (e.g., DE&I goals, wellbeing programs, performance frameworks).
• Use data-driven insights to refine communication channels for maximum engagement in a remote environment.

Content Creation & Distribution

• Design and distribute monthly newsletters for professionals and alumni ambassadors, highlighting key updates, success stories, and social justice initiatives.
• Create visually engaging content (e.g., infographics, videos, podcasts) to promote talent programs, ensuring accessibility for diverse audiences.
• Maintain an editorial calendar to prioritise timely, mission-aligned messaging.

Talent Initiative Messaging

• Craft clear, inclusive messaging for HR campaigns (e.g., anti-racism training, mental health resources, recognition programs) to drive awareness and participation.
• Embed social justice principles into all communications, ensuring language reflects QuilomboUK’s values and amplifies marginalised voices.
• Develop toolkits for managers to cascade key messages effectively across teams.

HR Marketing & Employer Branding

• Collaborate with the Talent Acquisition team to design an HR marketing strategy that enhances QuilomboUK’s employer brand and attracts diverse talent.
• Produce content for careers pages, social media, and recruitment campaigns that highlight our culture, D&I commitments, and employee stories.
• Analyse retention and engagement metrics to refine messaging that supports talent retention.

D&I Integration

• Ensure all communications reflect QuilomboUK’s DE&I goals, using inclusive language and imagery.
• Partner with ERGs (Employee Resource Groups) to co-create content celebrating diverse identities and perspectives.
• Lead initiatives to educate employees on equity topics through targeted campaigns (e.g., cultural awareness months, disability inclusion).

Qualifications

• Experience: 3+ years in internal communications, HR marketing, or content creation, preferably in DE&I-focused or mission-driven organisations.
• Skills:
• Exceptional copywriting and storytelling abilities for diverse formats (newsletters, scripts, social media).
• Proficiency in design tools (e.g., Canva, Adobe Creative Suite) and communication platforms (e.g., Google Chat).
• Strong stakeholder management skills, with the ability to influence leaders and collaborate across teams.
• Knowledge:
• Understanding of DE&I communication best practices and trauma-informed messaging.
• Familiarity with employer branding strategies and talent lifecycle touchpoints.
• Alignment: Passionate about QuilomboUK’s mission and the role of communication in driving equity.

Personal Attributes

• A creative visionary who balances innovation with cultural sensitivity.
• Empathetic listener who translates complex ideas into relatable, actionable content.
• Detail-oriented organiser who thrives in a fast-paced, remote environment.
• Advocate for inclusive language and accessible communication design.

Why Join QuilomboUK?

• Impact: Shape narratives that advance social justice and employee belonging.
• Creativity: Experiment with multimedia storytelling in a values-driven environment.
• Culture: Join a collaborative team where authenticity and courage are celebrated.
• Flexibility: Remote work with autonomy and opportunities for growth.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Amplify voices. Ignite change. #CommunicateForJustice #PeopleFirst #InclusiveStorytelling

This Role Turns Digital Campaigns Into Real-World Impact. At Tell My Truth and Shame the Devil C.I.C., online fundraising is more than clicks—it’s building a movement.
The Online Fundraising and Campaign Manager ensures that all digital campaigns—from social media drives to crowdfunding initiatives—are strategically designed, executed, and optimised for impact. You will lead online engagement, campaign planning, and donor acquisition strategies, connecting supporters to the CIC’s mission and converting attention into meaningful action. This is not a passive posting role—it is strategic, high-energy, and central to scaling the CIC’s digital impact.

This role exists to:

• Plan, launch, and manage online fundraising campaigns across multiple digital platforms
• Coordinate with Content and Donor Communication Specialists to ensure cohesive messaging
• Analyse campaign performance, adjusting strategies in real time for maximum engagement
• Support the Fundraising Director with digital strategy, reporting, and optimisation
• Ensure campaigns comply with safeguarding, ethical, and CIC standards
• Develop creative fundraising initiatives that engage online communities
• Track donor journeys from awareness to contribution, improving retention and growth

You are the digital architect of campaigns that mobilise supporters and funds.

Why This Role Matters

Online fundraising is critical for the CIC’s sustainability:

• It generates immediate and scalable revenue for programmes
• It grows awareness and community support beyond geographic boundaries
• It empowers supporters to engage meaningfully with the CIC’s mission

Without this role, online campaigns risk low engagement, wasted effort, or lost opportunities. With it, the CIC can reach thousands of supporters efficiently and ethically.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience using online fundraising platforms such as JustGiving, GoFundMe, Stripe, Patreon, or similar tools
• Experience in digital campaign planning, execution, and optimisation
• Strong understanding of social media marketing, including platform-specific strategies and analytics
• Experience with email marketing tools and CRM systems for supporter engagement and fundraising
• Ability to monitor, analyse, and interpret performance data to inform decisions
• Experience producing clear reports and insights for non-technical audiences and leadership
• Strong written communication skills, with an ability to craft compelling calls to action
• Creative mindset with the ability to generate and test innovative campaign ideas
• Good organisational skills and ability to manage multiple campaigns and deadlines
• Understanding of ethical fundraising, safeguarding, and data protection principles
• Ability to collaborate effectively with internal teams and volunteers
• Confidence working independently in a volunteer role, with proactive problem-solving skills
• Commitment to the organisation’s mission, values, and respectful supporter engagement

Desirable / Can Be Developed

• Basic knowledge of digital design or content tools

Qualifications

• Formal qualifications not required; equivalent professional or voluntary experience is highly valued

Main Responsibilities/ Key Duties

• Design and deliver online fundraising campaigns: Plan, implement, and manage end-to-end digital fundraising initiatives across social media, crowdfunding platforms, email marketing, and web-based channels. Ensure campaigns are aligned with organisational goals, audiences, and key fundraising moments.
• Develop innovative engagement strategies: Create and test creative campaign ideas, challenges, peer-to-peer fundraising initiatives, and digital engagement activities that motivate supporters to donate, share, and advocate. Continuously explore new trends and tools in online fundraising.
• Coordinate creative assets: Work collaboratively with Content, Communications, and Donor Engagement teams to develop compelling copy, visuals, videos, and calls to action. Ensure consistent messaging, tone, and branding across all digital channels.
• Campaign optimisation and performance monitoring: Track and analyse campaign metrics such as reach, engagement, conversion rates, donation values, and supporter growth. Use insights to adjust strategies in real time and improve campaign effectiveness.
• Data-driven decision making: Interpret analytics and audience behaviour to refine targeting, messaging, timing, and platform use. Support evidence-based recommendations for future fundraising activity.
• Compliance and ethical standards: Ensure all online fundraising activities comply with relevant regulations, platform terms, safeguarding policies, data protection requirements, and ethical fundraising standards. Promote transparency and donor trust at all stages.
• Reporting and accountability: Prepare clear and timely reports on campaign performance, outcomes, and learning for leadership and stakeholders. Highlight successes, challenges, and recommendations for improvement.
• Volunteer collaboration: Engage and coordinate volunteer teams and digital ambassadors to amplify campaigns, encourage peer sharing, and extend reach within communities and networks. Provide guidance and motivation to support consistent messaging.
• Continuous improvement: Contribute to the development of best practices, templates, and processes for online fundraising. Share learning across teams to strengthen organisational digital fundraising capacity. 

Who This Role Is For

This role is suited to someone who:

• Understands online fundraising and digital campaign strategy
• Can plan, execute, and monitor campaigns independently and collaboratively
• Is creative, data-driven, and solution-oriented
• Can translate social media trends into actionable fundraising opportunities
• Values transparency, ethics, and mission-aligned digital engagement

You are a strategic digital leader and campaign innovator.

What You Gain

• Founding-level experience in online fundraising strategy and execution
• Strategic insight into digital engagement and campaign optimisation
• Leadership exposure in managing multi-channel campaigns
• Priority consideration for future paid roles
• Direct contribution to community empowerment and CIC sustainability

This role builds digital strategy, fundraising, and online community leadership skills.

What This Role Is Not For

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid digital tools, analytics, or campaign strategy
• Are seeking immediate paid employment
• Are uncomfortable managing ethical online engagement and fundraising

Important to Be Clear

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for digital campaign success and donor engagement
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about campaign strategy, performance, and collaboration

If you believe that digital campaigns can create meaningful impact, and that online engagement is a tool for real-world change, this role is for you.

A Final Word

Fundraising is about people, not just donations.

If you know that:

• Trust is built through transparency, consistency, and care
• Privacy and safeguarding are essential to ethical digital engagement
• Respectful communication strengthens supporter relationships and loyalty

 …then you already understand the heart of effective online fundraising and campaign management.

Join a purpose-driven community café supporting refugees and asylum seekers in Lewisham. Gain valuable UK experience while helping deliver meaningful events, workshops and community initiatives.

Plateful Café works to relieve poverty and isolation amongst refugees, asylum seekers and ethnic minority communities. Through markets, pop-up events and skills-based workshops, we create inclusive spaces that empower individuals and strengthen community connections.

We are looking for a proactive and organised Volu

Are you a fluent Farsi speaker with a passion for helping others? We are seeking dedicated volunteers to assist women in improving their English language skills. Improving someone’s understanding and spoken English language, will allow individuals to communicate and connect with people in their local community, widen their network of friendships and relationships, and provide people opportunity to improve their employability skills. We are looking for a face-to-face volunteer for a minimum of 1 hour per week who is available between hours 11am – 2.30pm Monday-Friday!

What you will be doing

• To support individuals who are not confident with spoken English to develop their reading, writing and conversational skills through one-to-one sessions.
• Agree a mutual agreeable time and frequency that works for both parties
• Engage in conversation, allowing the person to feel supported and comfortable to practice speaking English Preparing and delivering sessions independently including setting work and assessing
• To keep records of conversations and update the support worker on progress of sessions.

The skills you need

• Good communication skills
• Ability to provide a supportive and inclusive atmosphere
• Fluent in Farsi and English

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

RSPCA South London

Our charity shop in the heart of SW17 7TW is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.

About Our Charity Shop

The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

• Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging and items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

• Friendly volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment.
• Good communication and numeracy skills.
• You will need to be aged 16 or over.

What we can offer you as a volunteer Charity Shop Assistant

• A way to meet new people and make new friends in your local area.
• A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
• An excellent induction and training programme relevant to your role.
• The opportunity to make a huge difference to the welfare of animals.
• Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the South London Branch

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Job Title: Programme Manager                                                                

Reports To: Programme Director

Location: Hybrid

Employment Type: Full - Time
 

About the Project – “Solta o Jogo”
“Solta o Jogo” is an exciting cultural competition and community festival celebrating Brazilian traditions through Capoeira, music, dance, and acrobatics. Hosted at Kingston University Townhouse, this event offers free taster classes, performances, and a vibrant Brazilian arts & products fair—engaging local communities and encouraging cross-cultural learning.

We are looking for a Programme Manager to oversee the planning, coordination, and execution of the event. This hybrid volunteering role requires a commitment of 12 hours per week for 6 months. It is best suited for someone based near Kingston, as travel expenses will be reimbursed. This is a great opportunity to lead a high-profile community initiative that has previously been praised by local councillors, Kingston University, and the Brazilian Consulate in London.

Position Overview:
The Programme Manager oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Director, the Programme Manager manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.

Key Responsibilities:

1. Programme Leadership:

   • Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.

   • Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.

2. Stakeholder Collaboration:

   • Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.

   • Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.

3. Programme Design & Delivery:

   • Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).

   • Monitor participant progress and employment outcomes, using data to refine programme effectiveness.

4. Risk & Compliance Management:

   • Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.

1. Reporting & Communication:

   • Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.

   • Prepare updates for senior leadership and stakeholders to demonstrate programme impact.

2. Process Improvement:

   • Implement feedback loops with participants and partners to continuously enhance programme quality.

   • Promote best practices in adult education, vocational training, and equity-focused initiatives.

Required Qualifications:

• Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.

• Experience:

  • 3–5 years managing employability, workforce development, or adult education programmes.

  • Proven experience leading teams and collaborating with cross-sector stakeholders.

• Skills:

  • Strong understanding of labour market trends and barriers to employment.

  • Ability to design inclusive, participant-centric programmes.

  • Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.

  • Exceptional communication skills for engaging diverse audiences.

• Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

There will be a 30 minute informal interview and Welcome to St John session.
 

Closing date for these opportunities is: 04/05/2026

To apply for this opportunity please follow the link below:

Are you passionate about building safe, inclusive, and transformative communities? Tell My Truth and Shame the Devil C.I.C. is seeking a committed Community Engagement & Moderation Manager to join our founding volunteer team. This pivotal role ensures that our membership ecosystem and community spaces are welcoming, safe, and structured to empower survivors, young people, and marginalised communities while fostering accountability and collective growth.

As Community Engagement & Moderation Manager, you will lead the strategy and day-to-day management of all member-facing spaces, ensuring they operate smoothly, safely, and in alignment with our values-led, anti-capitalist mission. You will work closely with the Technical Systems Liaison, Platform Engineers, and Membership Director to implement moderation systems, engagement strategies, and support processes that strengthen participation, collaboration, and trust across our community.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in community management, engagement, or moderation across online, in-person, or hybrid environments
• Practical understanding of safeguarding principles, boundary setting, and appropriate responses to risk, harm, or vulnerability
• Knowledge of conflict resolution, ethical moderation practices, and proportionate responses to challenging behaviour
• Strong communication skills, with the ability to engage clearly, empathetically, and assertively with diverse audiences
• Demonstrated ability to handle sensitive issues with professionalism, discretion, and emotional intelligence
• Strong organisational skills, including accurate record-keeping, documentation of interventions, and tracking outcomes or trends
• Ability to balance approachability with authority, maintaining trust while enforcing community standards
• Confidence working collaboratively with leadership, technical teams, and safeguarding leads
• Commitment to inclusion, fairness, transparency, and community wellbeing

Desirable / Can Be Developed

• Competence in using digital tools, social platforms, or community management software (e.g. forums, moderation dashboards, reporting systems)
• Ability to work with engagement metrics, reports, and qualitative feedback to inform decision-making
• Experience supporting onboarding or training of members, volunteers, or staff in community guidelines and processes

Qualifications

• Formal qualifications in community development, social work, youth work, or related fields are welcome but not required; equivalent professional or lived experience is valued

Main Responsibilities/ Key Duties

• Responsible for nurturing a positive, inclusive, and well-governed community environment across online and offline spaces. Ensuring members feel welcomed, heard, and protected, while upholding organisational values, safeguarding standards, and community guidelines.
• Develop and implement engagement strategies that encourage active participation, collaboration, and a sense of belonging among members. Supporting discussion spaces, events, campaigns, and feedback mechanisms that reflect the diversity of the community and promote respectful dialogue.
• Monitoring and moderation of community interactions. Oversee online platforms and relevant offline spaces to ensure behaviour aligns with safeguarding policies, codes of conduct, and organisational values. Identifying harmful behaviour, addressing breaches proportionately, and escalating concerns in line with safeguarding and risk management procedures.
• Respond to member queries, concerns, or conflicts in a timely, professional, and sensitive manner. This involves active listening, de-escalation, clear communication of boundaries, and fair resolution of disputes, ensuring members feel supported while maintaining community standards.
• Work closely with technical and operational teams to support the implementation and effective use of moderation tools, reporting systems, and engagement metrics. Contributing to the refinement of workflows for reporting concerns, tracking incidents, and measuring participation and sentiment.
• Support the onboarding and orientation of new members, volunteers, and staff into community platforms, systems, and protocols. This includes communicating expectations, safeguarding responsibilities, and available support resources to promote confident and informed participation.
• Accurate documentation is key. Record engagement activities, moderation actions, member feedback, and emerging issues to inform transparency, accountability, and continuous improvement.
• Working collaboratively with leadership, contribute to the development and review of community policies, moderation processes, and training materials that strengthen safety, wellbeing, inclusion, and shared culture. Analyse engagement trends and feedback to recommend improvements, innovations, and preventative strategies that enhance the overall health of the community. 

What This Role Offers You:

• Leadership experience in building and sustaining safe, inclusive, and impactful communities.
• Personal growth through hands-on engagement with vulnerable and marginalised populations.
• Opportunity to directly shape the culture and systems of a pioneering, values-led CIC.
• The satisfaction of enabling community voices, supporting survivors, and fostering meaningful social impact.

What This Role Is Not For:

• Individuals seeking purely administrative work, financial reward, or traditional corporate structures.
• Those unwilling to enforce and uphold safeguarding policies and community guidelines.
• People expecting pre-defined, hands-off responsibilities—this role requires active engagement, problem-solving, and responsive decision-making.

If you are ready to lead, shape, and safeguard a transformative community that empowers survivors and marginalised voices, we want to hear from you. Apply now and become a key architect of meaningful social change.

A Final Word

Community is built on people, not platforms.
Trust grows through fairness, consistency, and care.
Privacy protects wellbeing and dignity.
Respect, empathy, and clear boundaries are what keep communities safe and connected.

Are you a fluent Sylheti speaker with a passion for helping others? We are seeking dedicated volunteers to assist women in improving their English language skills. Improving someone’s understanding and spoken English language, will allow individuals to communicate and connect with people in their local community, widen their network of friendships and relationships, and provide people opportunity to improve their employability skills. We are looking for a face-to-face volunteer for a minimum of 1 hour per week who is available between hours 11am – 2.30pm Monday-Friday!

What you will be doing

• To support individuals who are not confident with spoken English to develop their reading, writing and conversational skills through one-to-one sessions.
• Agree a mutual agreeable time and frequency that works for both parties
• Engage in conversation, allowing the person to feel supported and comfortable to practice speaking English Preparing and delivering sessions independently including setting work and assessing
• To keep records of conversations and update the support worker on progress of sessions.
• Support with preparing for the “Live in the UK Citizenship Test”

The skills you need

• Good communication skills
• Ability to provide a supportive and inclusive atmosphere
• Fluent in Sylheti and English

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

ABOUT MARY’S

At Mary’s Youth Club, we’re not just a youth club – we’re a vibrant, inclusive community where young people aged 10–19 (up to 25 for those with disabilities) come together to share, grow, learn, and enjoy themselves. We believe in creating joyful and enriching experiences that empower every young person who walks through our doors. 

Our open access youth club runs exciting and diverse programmes Monday to Friday, including school holidays. Whether it’s the energy of drop-in activities like gaming, sports, and board games, or the focused buzz of creative arts, health and wellbeing sessions, life skills workshops, or youth-led social action – there’s always something happening at Mary’s. Young people help shape our programmes, and we champion their independence, creativity, and voice. 

Young people describe us as “like a family” – a safe, friendly, and welcoming space where they can be themselves. Our team is deeply rooted in youth work values: inclusion, equality, justice, reflection, and lifelong learning. Together, we work to support young people to navigate challenges and take steps toward brighter futures. 

VOLUNTEER WITH US! 

Volunteer role title: Volunteer Chef/Cook/Kitchen Staff

Hours: 2-3 hours on a Friday evening, from about 4.30/5pm

Help us to meet our goal of creating healthy meals for young people, by volunteering in our kitchen! 

We are looking for volunteers with a passion for cooking, nutrition and healthy eating, to assist in the kitchen independently, as a group, or alongside our youth workers and young people, preparing a warm meal for up to 40 young people.

You are welcome to come along as an assistant volunteering with the rest of the team, but we would also love volunteers who are interested in heathy eating to lead on this initiative, teaching those young people who choose to volunteer in the kitchen, food preparation skills, how to cook nutritious foods, as well as sharing the joy of eating together 

This role will include: 

• helping to prepare hot food by chopping vegetables, cooking etc 

• serving the young people during the Friday evening dinner service. 

• helping with cleaning up the dining room and the kitchen

If you are interested in taking a more active role/lead on this project then you would also lead on the menu planning and budgeting 

The commitment 

• We are looking for people who are able to commit 2-3 hours on a Friday, from 4.30/5pm

• This commitment is during term time (please note that additional volunteering in school holidays is beneficial to Youth Club delivery but not essential) 

Experience 

You do not need to have experience in catering, or to have volunteered before, as you will be well looked after by the team, but if you are interested in leading on this project then it would be beneficial to be able to demonstrate your knowledge/passion 

Training 

You will be given a full induction to Marys Youth Club.

This includes access to our training platform. The mandatory training for this role includes: 

• Food hygiene and safety 

• Safeguarding 

• Health and Safety 

• Equality and diversity 

Essential for This Role

Safer Recruitment Checks:

• DBS is essential for this role (we will provide this)

• Completion of mandatory training modules as outlined above 

• Interpersonal skills

• Time Management skills 

• Team Work

• Ability to get stuck in 

• Commitment to/ interest in, the work that we do 

In return 

You’ll be sharing your time and skills and gaining accreditations and valuable CV boosting skills

We will also provide, references and/or a volunteer certificate 

Reasonable travel expenses can be covered 

Note that we do also have other volunteer roles, both in the office and working directly with young people, so if you aren’t able to commit to Friday evenings, or have interests other than cooking/volunteering in the kitchen, then get in touch to discuss 

Application Process 

All potential volunteers are asked to first attend a volunteer intro call

After this intro call, potential volunteers are invited to come to the youth club to meet the young people and the youth workers, this is a chance to see if volunteering with us is a good fit 

If you are invited to progress with your application, you will be asked to complete a DBS, provide us with 2 references, and complete the mandatory training listed above. 

PLEASE NOTE THAT UNFORTUNATELY WE ARE NOT ABLE TO PROVIDE SPONSORSHIP, THEREFORE YOU DO NEED TO HAVE THE RIGHT TO WORK IN THE UK