Volunteer roles in craigavon, armagh city, banbridge and craigavon
Do you have fundraising, communications, HR, IT or other skills and wish to become a trustee of a pioneering and ambitious charity which funds and develops girls’ education in South Sudan? Friends of Ibba Girls School (FIGS) works to support a girls’ boarding school which provides free high-quality education for over 300 primary and secondary school girls, providing both education and a source of inspiration for the country. Boarding provides safety and security for girls in a country emerging from war. FIGS works closely with Windle Trust International, a highly experienced UK charity which provides the practical support on the ground in South Sudan. FIGS must raise £400-500k each year to keep the school thriving, while longer-term plans are put in place for greater self-sufficiency within the country. The trustees are both strategic and operational, as the charity only has 2 employees (1.5 FTE). Fundraising skills and experience are particularly sought and the trustee will need to be prepared to give about eight hours a week to the work. Communications is also important and needs about four hours a week. HR and IT are both valuable skills but do not have particular time requirements. Applicants with other skills and experience relevant to FIGS are welcome to apply.
Please download the recruitment pack below and visit out website for further information.
Friends of Ibba Girls School, South Sudan aims to improve the opportunity and quality of primary and secondary schooling for marginalised girls.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CWV is seeking a Volunteer Bid Writer to help secure funding through grant applications and partnerships. Ideal for those with strong writing and research skills, it offers valuable experience and a chance to make a meaningful impact.
What will you be doing?
Position Overview:
Children With Voices, a dynamic and community-driven charity committed to supporting vulnerable individuals and families, is seeking a motivated and skilled Volunteer Bid Writer. This role is instrumental in securing funding opportunities, grants, and partnerships to ensure the continuous growth and success of the charity's initiatives.
Responsibilities:
1. Research and Identify Funding Opportunities:
- Conduct thorough research to identify potential funding sources, grants, and partnership opportunities aligned with Children With Voices' mission and projects.
2. Proposal Development:
- Collaborate with the charity's leadership team to gather information on projects and programs requiring funding.
- Develop compelling and well-articulated grant proposals, ensuring alignment with donor guidelines and requirements.
- Craft persuasive narratives that effectively communicate the impact of Children With Voices' activities.
3. Grant Application Submission:
- Prepare and submit grant applications within specified deadlines, adhering to all application guidelines and requirements.
- Maintain accurate records of submitted proposals, deadlines, and communication with funding bodies.
4. Relationship Building:
- Establish and maintain positive relationships with potential donors, grant-making organisations, and other stakeholders.
- Engage in effective communication to convey the charity's mission and project goals.
5. Collaboration and Coordination:
- Work closely with the fundraising team and project managers to gather necessary information for proposals.
- Collaborate with other team members to ensure the integration of programmatic and financial data in grant applications.
What are we looking for?
Qualifications:
- Excellent written and verbal communication skills.
- Previous experience in grant writing, proposal development, or related fields is desirable.
- Strong research skills to identify relevant funding opportunities.
- Ability to work independently and meet tight deadlines.
- Detail-oriented with strong organisational and project management skills.
- Passion for the mission and values of Children With Voices.
Benefits:
- Opportunity to contribute to a meaningful cause and make a positive impact.
- Gain valuable experience in grant writing and fundraising within a charitable organisation.
- Develop and enhance your skills in communication, research, and project coordination.
- Travel expenses are paid and you will have a healthy meal!
What difference will you make?
As a Volunteer Bid Writer, you will play a crucial role in securing funding that directly supports vulnerable individuals and families, enabling Children With Voices to expand its vital community programs and make a lasting impact.
Before you apply
To apply, please submit your resume and a brief cover letter expressing your interest and relevant experience. Children With Voices values diversity and encourages candidates of all backgrounds and ages to apply.
It is optional to complete the equal opportunities form
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have professional expertise you could use to help a good cause? Are you passionate about animal welfare? Trustees manage the affairs of our local RSPCA Branch to promote and provide animal welfare within the branch area.
We are the Surrey East Branch of the RSPCA, and it's our vision to live in a world where all animals are respected and treated with compassion.
Main activities:
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To be familiar with and support the aims and policies of the RSPCA.
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To be familiar with our branch rules and follow them at all times.
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To work with your fellow trustees and branch officers to jointly act in making decisions for the best interest of our branch and the RSPCA.
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To ensure the branch meets all the minimum animal welfare standards (MAWS). Where they are not met, work with national RSPCA staff to meet the standard as soon as practicable.
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In conjunction with your fellow trustees and Branch support specialist (BSS), to write, adopt, monitor and review a branch development plan setting out the short and long-term aims of our branch.
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To actively participate in branch committee meetings and attend the branch annual general meeting, and regional conference.
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To be aware of the outcome of regional board meetings and support regional initiatives.
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To attend the trustee training course.
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To actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers.
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To welcome new trustees and volunteers to the branch.
About the RSPCA
We’re proud to be the oldest welfare charity in existence
- We were the first to introduce a law to protect animals and we work hard to ensure that all animals can live a life free from pain and suffering.
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Through our campaigns we raise standards of care and awareness of issues for the animals who have no voice. We push for laws to be changed, improving the welfare of animals on farms, in research labs, in the wild, in paddocks or in our homes.
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Through investigations and prosecutions, we stand up to those who deliberately harm animals to send out a clear message - we will not tolerate animal abuse.
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Our highly trained officers tackle neglect and cruelty at every level and are working hard to stamp out large-scale serious, organised and commercial animal cruelty.
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We believe every animal has the right to be counted as an individual. Animals can rely on us to rescue them when they need us most. To rehabilitate them wherever possible, provide them with the very best veterinary care and to find them new homes, either through rehoming or release.
What are we looking for?
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Most people aged 18 or over are eligible to become a trustee. You will need to become a member of the RSPCA. Good interpersonal skills are important. You do not need to be an expert, although commitment, common sense and the ability to be objective is vital.
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Specific skills such as finance, fundraising, project management, business experience, and awareness of employment and/or charity legislation can be useful, but not essential.
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Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and that they accept the post.
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In addition to our standard declaration of willingness, trustees also need to complete a declaration from the Charity Commission and read their guidance for individuals on who can’t be a trustee or senior manager of a charity.
What can we offer you?
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It’s a great way to meet like-minded people who share your enthusiasm for animal welfare.
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You will have the opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
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New RSPCA trustees are provided with a document “Trustees handbook” and asked to attend a training course which provides information and guidance about a trustee’s role and responsibilities.
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Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
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Volunteer at the heart of the local community.
The client requests no contact from agencies or media sales.
Do you have some spare time and would like to volunteer with a charity who is doing life saving work? We are looking for someone with an academic and professional background in research to join Samaritans' Research Ethics Board (SREB).
Samaritans Research Ethics Board (SREB) is an independent group that provides ethical assurance of research within Samaritans. SREB aims to help ensure that any research projects and activities carried out within or on behalf of Samaritans meet the organisation’s research ethical standards, as outlined in Samaritans' Research Ethics Policy.
Samaritans is looking to appoint a new SREB member with relevant professional expertise:
"relevant academic and professional backgrounds in research related to the work of Samaritans (e.g., psychology, sociology, public health, user research, funding organisations, or national research ethics bodies) holding a postgraduate qualification or equivalent professional experience”.
This role is home-based; there are two meetings per year (online), in addition to 3-7 hours a month of home working. This voluntary (unpaid) role has a three-year term.
To apply for this role, please complete the application form by 17:00 on 18th June 2025.
Click 'apply' to be taken to our website to learn more about the role and how to apply.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have senior Individual Giving Fundraising or Marketing experience? This is an exciting opportunity for a person with senior experience and skills who would like to work within a human rights organisation which is ambitious, supportive and open to new ideas to grow our individual giving donor base.
If you would like to help Prisoners of Conscience to grow our individual giving donor base, we would love to hear from you. Please go to our website to see the enormous difference and impact which you could make with us.
Prisoners of Conscience provides financial and practical assistance to keep human rights defenders and their voices alive. But after 60 years, we have not grown our income to a size which matches the global need for support for human rights defenders. We have to increase our individual giving donor base and your skills might be just what we are looking for.
You are welcome to contact us for a conversation in the first instance.
Our vision is a world in which prisoners of conscience and human rights defenders are able to live in safety and continue their human rights work.

The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
Department: Health and Wellbeing
Role Location: Supporting people in their own homes across the city and county.
Role Support: You will be supported by the Companion Service Team
What is the purpose of this role?
To provide personalised digital/IT support to older people
What impact does this role have?
Supports older people to gain or improve technical skills and to become digitally included. This inclusivity results in reduced loneliness and isolation and helps older people lead more healthy and independent lives.
What activities might you be involved in?
The purpose of this role is to provide personalised digital/IT support to older people to gain or improve technical skills and to become digitally included. This may include but is not limited to supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.
What are we looking for?
· Individuals with an interest in the wellbeing of older people and who are committed to volunteering
· IT literate with good digital skills and who are confident using different Apple and Android devices (including smart phones and tablets, laptops, and smart speakers).
· Individuals who can work with learners with different levels of knowledge and skill and to be able to demonstrate empathy when needed.
· Excellent interpersonal skills.
· Commitment to complete our Volunteer Report Form accurately and regularly.
· Ability to travel to visits either by car or public transport.
When would you be needed to volunteer?
Volunteering will be on an ad hoc basis to meet the needs of the older person that you are supporting in line with your availability.
What training will you be given?
You will be given all the training you need to enable you to carry out your role which will include a thorough departmental induction.
What can you gain from this opportunity?
· The chance to make a difference to an older person’s life
· Ongoing support, ensuring your volunteering experience is a fulfilling and positive one
· The opportunity to learn new skills
· Experience to add to your CV
· The opportunity to meet new people and make new friends
· Reimbursement of travel expenses as defined in the Age UK Notts Volunteer Handbook
Additional Information
Please note an Enhanced DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.
***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
The client requests no contact from agencies or media sales.
We are ideally looking for experience at executive and non-executive board level especially with strategy development, implementation and delivery.
This is an exciting opportunity to make a significant contribution to an ambitious and well-funded charity.
The Benevolent Fund is the independent charitable arm of the MOD run Defence Medical Rehabilitation Centre (DMRC – aka the “Unit”) – it operates beyond the limitations of the public purse by providing specialist equipment, grants, staff initiatives and occupational, social and adventurous activities to enhance and optimise DMRC’s rehabilitation outcomes.
The DMRC Benevolent Fund exists to provide essential welfare and social rehabilitation opportunities to service personnel who find themselves recovering from life changing injuries and illness whilst in active service. By offering support to staff and welfare provision to patients we aim to complement and enhance medical interventions to support the achievement of optimal outcomes for patients.
The rewards from working with the DMRC Ben Fund are immense – we work on the front line of defence rehabilitation, and we are always busy. Our Trustees and committee members are a passionate group of volunteers, drawn from military and civilian backgrounds. Moreover, relationships between Unit, Board, volunteers and beneficiaries are very strong.
If you have any queries or would like to speak to someone about this role, please contact Matt Perkins, Chair of Board of Trustees to organise an informal discussion.
Previous military experience is not required although we are keen to receive applications from former patients and military personnel who have had a life-changing illness or injury or support those that have. We are also excited to accept applications from the corporate world, to expand our reach into business sectors for enduring support in our growth.
We are committed to increasing the diversity of our teams in all parts of the charity. This means we are particularly interested in applications from women, people from ethnic minority groups and those with different accessibility needs.
Deadline: 22 June 2025
To apply, please send your CV and covering letter telling us why you wish to work with the DMRC Benevolent fund and where your expertise would aid our charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants & Bids Writing Volunteers Role Overview
The Africa Health Organisation (AHO) will be 25 years old on 14 August 2025. We seek Grants and Bids Writing Volunteers to join us celebrate our Silver Jubilee from across the world to help us apply for funding from major donors, development aid agencies and public sector tenders.
Duties and Responsibilities
Grant writing
- Developing and writing grant proposals to foundations and other grant-making organisations.
- Assembling and submitting grant requests, including letters, proposals, and budgets.
- Track and create a calendar of grant opportunities - including deadline dates, required materials,
- Researches and identifies potential sources of funders and corporate and governmental funding.
- Complete and submit grant applications to secure funding
Tender & Bid Writing
- Write and submit tenders to win contracts.
- Maintaining awareness of tenders, acquiring PQQ questionnaires and tender documentation.
- Responding to tender invitations from the UK and other governments, EU tenders, the public sector and local authorities from the UK in areas such as health and social care.
- Recruit partners for the EU grants & tenders and other tender projects.
- Collating the input of contributions to create a coherent and well-structured final tender and ensuring the timely submission of tenders and other proposals.
Funding and Finance
The role will involve seeking and securing funding and finance for the specific goals, objectives, targets, and outcomes. You will work with the AHO President, the Board and senior management to research and identify public, private, philanthropic, individual giving, and legacy funding and finance. Each volunteer will have the opportunity to choose their goal and set a fundraising target to achieve.
Qualifications, Experience and Skills Required
- Degree in any subject area that results in superb language writing skills, including grammar, clarity and style.
- Excellent writing, analytical, and research skills are essential. Candidates must be self-motivated, detail-oriented, and highly organised and have experience using online databases and other sources to locate biographical, financial, and philanthropic information.
- You MUST have at least 3 years of experience writing and delivering successful grants and tenders, especially for public health contracts such as health checks, smoking cessation, etc., from the UK government, NHS, DOHSC, Ministry of Justice, London authorities, and county councils.
- An understanding and passion for issues affecting Africa's political, social and economic development and health, social care, climate change and environmental development.
Languages requirements
The ability to speak one of Africa's widely spoken languages would be an added advantage e.g. Afrikaans, Amharic, Arabic, Bemba, Berber, Chewa, Chinese, Dinka, English, French, Fula, Fulani, German, Greek, Hausa, Hindi, Igbo, Italian, Japanese, Kinyarwanda, Kirundi, Kongo, Korean, Lingala, Malagasy, Mandinka, Nambia, Ndebele, Nyanja, Oromo, Portuguese, Russian, Sango, Sesotho, Shona, Somali, Spanish, Swahili, Swati, Thai, Tigrinya, Tsonga, Tswana, Venda, Vietnamese, Xhosa, Yoruba, Zulu, etc. You are still welcome to apply if you don't speak any of the above languages.
VOLUNTEERING IS NOT A PAID JOB.
ALL our Volunteer Opportunities are not paid or salaried. Do not apply if you want a paid job or plan to negotiate a pay deal with us. Volunteering allows people to give their time for free to society while gaining the experience they need when applying for future paid jobs.
Please apply through CharityJob in the first instance. Shortlisted candidates will be asked to complete our additional application form.
Interviews are to take place as and when an application is received.
References will be sought before interviews.
Please get in touch with us via CharityJob with any questions.
Interviews will be an informal Teams and WhatsApp chat with the President & CEO.
Please provide your CV and a cover letter detailing your interest in this role and relevant experience. We will not accept a CV without a cover letter.
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.




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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Step into the Peace of War universe and help us bring comics to life at Comic Con and beyond! We’re looking for passionate volunteers who love social impact, comics, and creativity.
As part of our team, you might:
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Cosplay as one of our original characters
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Interview fans and creators for our YouTube and TikTok
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Ask thought-provoking questions about comic themes and social issues
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Join us in filming, editing, and boosting content during Comic Con
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Help drive conversations about the issues we explore — from identity to mental health to social media culture
This is more than just volunteering. It's a chance to build your portfolio, grow your network, and help shape the future of purpose-driven comics in the UK. Whether you’re a student, aspiring creator, or just love what we do — we’d love to hear from you.
Be part of something powerful. Be part of Penificent.
InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners and with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of five student societies at English universities with around one hundred volunteers annually.
InterVol is looking for new trustees to join our board. Trustees are responsible for ensuring that InterVol follows our guiding principles and acts within the law. This includes the timely submissions to the Charity Commission, ensuring that volunteering is safe and appropriate, and developing and maintaining a long-term strategy for InterVol. InterVol is a small charity with no staff, so trustees also play an important role in maintaining institutional memory for student committees which change annually.
We are recruiting for general trustee roles and for a treasurer. For the treasurer role, we are looking for applicants with a specialism in financial management to oversee our bank account, monitor our online donation platform, make grants, donations and payments, and report on our finances annually to the Charity Commission. Trustees in non-finance roles will be allocated roles most relevant to their own experience e.g. specific university group support, specific placements, or thematic areas such as training or research.
As a trustee you are expected to take on roles including:
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Attend termly meetings (three annually, online) and annual meetings, where possible.
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Provide advice to the trustee board and our committees. This is either by email, or through the Trustees WhatsApp group.
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Work on specific projects with other trustees and advisors, e.g. managing interns, setting up new placement partnerships, and conducting/reviewing risk assessments.
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Identify potential partnerships in both the United Kingdom and overseas to forward the goals of the charity and strengthen our existing university projects.
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Attend training and network events to represent InterVol, make new connections and bring new ideas into the charity.
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Commit to 2-3 years of supporting the charity before handing over or renewing your term.
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Be based in the United Kingdom to allow travel to meetings.
Person Specification:
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Significant experience of volunteering in either the UK or overseas
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Passionate about ethical volunteering practises
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Strong teamwork and collaboration skills
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Flexible and able to provide support on an ad hoc basis
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Understanding of international development issues (desirable)
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Accounting and finance experience (treasurer role)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you happy to listen to others talking about their experience of building or carpentry? We are looking for someone like you to facilitate our monthly special interest group for blind and partially sighted people who are interested in these topics and who would like to share their experience with others.
You will contribute to the group to ensure that all participants feel comfortable and that the group runs smoothly.
This group will run monthly either over the telephone or as a video call.
How often will I be needed?
- 2 Hours per Month
Key requirements
- This role requires one reference.
Home based
- This role is home based
Additional location information
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The groups meet during the day from Monday to Friday.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply and UK resident
What skills and experience are needed?
- Empathy with blind and partially sighted people. Good listening skills. Experience of working in the building or carpentry trades, or a keen interest in these topics. Ability to work with wide range of people. Ability to use the telephone or video call system to talk to groups of people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ETS are looking for mature Christians who want to become “Discipleship Leaders”
Do you have an hour or so a week to disciple a new believer or someone who wants to grow in their faith?
If so, ETS will provide the tools to help you do this, with our training, support, experience, and manuals.
ETS stands for “Equipping the Saints” and that is what we do: we will equip you to become a Discipleship leader, as part of our team.
Our mission is to fulfil the above vision throughout the world, as God opens doors, in accordance with the Great Commission of Jesus.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you're interested in cookery and happy to listen to others talking about the topic, we'd love you to facilitate our monthly special interest group. This is a new group for blind and partially sighted people who are keen to share their experience and interest in cookery.
You will contribute to the group to ensure that all participants feel comfortable and that the group runs smoothly.
This group will run monthly as either a phone or video call.
How often will I be needed?
- 2 Hours per Month
Key requirements
- One reference
Home based
- This role is home based
Additional location information
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The groups meet during the day from Monday to Friday.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply and UK resident
What skills and experience are needed?
- Empathy with blind and partially sighted people. Good listening skills An interest in all aspects of cookery Abilty to work with a wide range of people Experience of using the telephone or video calling software
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"Be the Change, Fill the Bucket!"
Join us for bucket collections at Tesco stores across Northern Ireland on 27th and 28th June and help make a difference in our community. We are looking for enthusiastic volunteers to be the face of Mencap, inspiring the community to get involved in raising vital funds. As a bucket collection volunteer, you will engage with shoppers, share information about Mencap, and collect donations to support people with learning disabilities. Your friendly interaction and visible presence at store entrances will encourage giving and promote awareness about our mission. Volunteering for bucket collections is a rewarding experience that makes a real impact. Join us and be part of the change!
As a Mencap Volunteer you will be:
- Friendly and Approachable
- Reliable, Kind and Patient
- A good communicator (including listener)
- Willing to volunteer within guidelines and to take direction where necessary
- Accepting of others who might be different to yourself
As a Mencap volunteer you will:
- Make new friends
- Reasonable out-of-pocket expenses in line with our policy e.g. travel
- Full Training and support
- Volunteer alongside our experienced Fundraising team
- A chance to give back your local community
About Mencap
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.
We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear form you.
What is a caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

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