Volunteer roles in crouch end, greater london

Overview:
Drive the charity’s income growth by leading fundraising, partnerships, and donor engagement to secure sustainable funding for programmes and community work.

Key Responsibilities:

• Develop and implement a comprehensive fundraising strategy

• Identify and apply for grants, trusts, and foundations

• Build relationships with corporate and community partners

• Oversee donor stewardship and reporting

• Lead fundraising events and campaigns

• Support digital fundraising and storytelling

Skills & Experience:

• Proven experience in fundraising or business development (preferably nonprofit sector)

• Track record of successful grant applications

• Excellent relationship-building and communication skills

• Creative, strategic thinker able to work independently

* We agree to pay a percentage for each succesful Bid or Grant. To be discussed futher during the interview.

We need a crowdfunding specialist for our most recent documentary film campaign. 

Just Like Us is recruiting a Treasurer to join our Board of Trustees, to oversee Just Like Us’ financial affairs. This is a voluntary role and applicants should have Chartered Accountant status.

Just Like Us is the LGBT+ young people’s charity. Growing up LGBT+ is still unacceptably tough. Founded in 2016, we work with schools across the UK to change this; empowering young people and teachers to champion LGBT+ equality.

We run programmes in schools across the UK:

● School Diversity Week and Resource Library: More than 7,000 primary and secondary schools are signed up to receive our free educational resources to help them celebrate in June every year
● Ambassadors and School talks: We train LGBT+ young people (18 to 25 year olds) to deliver relatable talks in secondary schools on allyship and growing up LGBT+
● Pride Groups: We help secondary schools and young leaders to set up a Pride Group for LGBT+ pupils and their allies; providing training, resources and 121 support

Our achievements

● We are the UK’s leading LGBT+ young people’s charity
● More than 7,000 primary and secondary schools across the UK take part in our programmes
● Our funding has quickly grown to just over £1m annual income since the charity began in 2016
● We have trained thousands of LGBT+ young people to deliver talks in schools, and currently have almost 500 volunteer ambassadors
● Our patrons are actor Jonathan Bailey, paralympian Lauren Rowles and doctor and TV presenter Dr Ronx

Role Profile
General Responsibilities

In addition to the responsibilities outlined in The Charity Commission’s The Essential Trustee: what you need to know, as a trustee you will be expected to:

● Review board papers and attend board meetings (minimum of 4 times a year)
● Give firm strategic direction to the organisation, assess risk and evaluate performance
● Ensure that Just Like Us pursues its charitable objectives and complies with its governing document and other relevant legislation or regulations
● Support the employed leadership team
● Represent Just Like Us at events

Specific Responsibilities

As Treasurer, you will also be expected to:
● Oversee Just Like Us’ financial affairs, ensuring our ongoing financial viability and compliance with legal and constitutional obligations including the Charities SORP
● Ensure that the Board of Trustees understands and complies with their financial obligations, and guide the Board in their financial appraisal of Just Like Us
● Ensure that effective and appropriate financial procedures and controls are in place
● Work with the leadership team to review and report on Just Like Us’ financial risk management process and financial health at board meetings
● Work with the CEO to produce our annual accounts and budget forecasts, and be a key point of contact during the annual audit of accounts
● Act as a counter signatory for online banking and applications to funders

As Treasurer you should have:

● Chartered Accountant status 
● Awareness and knowledge of not-for-profit accounting and the Charities SORP
● Commitment to our vision and mission
● Strategic vision and good, independent, critical judgement
● Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
● Analytical and evaluation skills, demonstrating good judgement
● Willingness to be available to employed staff for advice and enquiries on an ad hoc basis

We are keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates. Just Like Us is an Equal Opportunities employer.

Our positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. Should you require this information pack in a different format, contact us and we will be happy to do so.

Closing date for applications

Applications close at the end of day on Monday 5th January 2026. There will be two rounds of interviews, and expect to hold the first interviews in person in London, in the week beginning the 19th January 2026.

Just Like Us is recruiting a Trustee to join our Board of Trustees!

Just Like Us is the LGBT+ young people’s charity. Growing up LGBT+ is still unacceptably tough. Founded in 2016, we work with schools across the UK to change this; empowering young people and teachers to champion LGBT+ equality.

We run programmes in schools across the UK:

● School Diversity Week and Resource Library: More than 7,000 primary and secondary schools are signed up to receive our free educational resources to help them celebrate in June every year
● Ambassadors and School talks: We train LGBT+ young people (18 to 25 year olds) to deliver relatable talks in secondary schools on allyship and growing up LGBT+
● Pride Groups: We help secondary schools and young leaders to set up a Pride Group for LGBT+ pupils and their allies; providing training, resources and 121 support

Our achievements
● We are the UK’s leading LGBT+ young people’s charity
● More than 7,000 primary and secondary schools across the UK take part in our programmes
● Our funding has quickly grown to just over £1m annual income since the charity began in 2016
● We have trained thousands of LGBT+ young people to deliver talks in schools, and currently have almost 500 volunteer ambassadors
● Our patrons are actor Jonathan Bailey, paralympian Lauren Rowles and doctor and TV presenter Dr Ronx

Role Profile

General Responsibilities

In addition to the responsibilities outlined in The Charity Commission’s The Essential Trustee: what you need to know, as a trustee you will be expected to:

● Review board papers and attend board meetings (minimum of 4 times a year)
● Give firm strategic direction to the organisation, assess risk and evaluate performance
● Ensure that Just Like Us pursues its charitable objectives and complies with its governing document and other relevant legislation or regulations
● Support the employed leadership team
● Represent Just Like Us at events

We would welcome candidates with experience of working in charities or in education. We are keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates.

Just Like Us is an Equal Opportunities employer. Our positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Should you require this information pack in a different format, contact us and we will be happy to do so.

Closing date for applications

Applications close at the end of day on Monday 5th January 2026. There will be two rounds of interviews, and expect to hold the first interviews in person in London, in the week beginning the 19th January 2026

Location: United Kingdom (Remote) 

Role: Independent Assessment Review Panel Member - Volunteer

About Us: We are a leading membership body dedicated to advancing the field of governance. Our mission is to provide high-quality qualifications and continuous professional development opportunities to our members.

Role

We are looking for a passionate and knowledgeable individual in education and assessment practice, specifically related to quality assurance and the maintenance of standards, to join our Assessment Review Panel (ARP) as an independent member.

This is a voluntary position. The position is not remunerated. Reasonable expenses and lunch will be provided for attendance at Assessment Review Panel meetings.

Role summary

• Provide an independent expert opinion on education and assessment best practice.
• Monitor the quality and maintenance of standards of CGIUKI qualifications.

Responsibilities

• To attend Assessment Review Panel meetings - currently twice a year, in-person meetings at London office.
• To review reports from Examiners and Chief Examiners and other relevant information provided to ratify, as a member of ARP, the issue of results for CGIUKI qualifications.
• Challenge current processes and advise on best practice regarding the maintenance of standards within educational assessment.
• Provide advice on education and assessment best practice

Person specification

• Likely to hold/have held a senior position in another Awarding Organisation.
• Experience of the assessment, awarding and result confirmation process.
• Excellent communicator

How to apply

If you are passionate about governance and educational assessment, and you meet the requirements listed above, please send a copy of your CV together with a covering letter to Simon Feneley-Lamb, Learning and Standards Lead.

The deadline for your application is 31 December 2025.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Do you have a few hours spare a week and would you like to get involved at Epilepsy Society by helping in the on site Pheonix Café?  Then we would love to hear from you!

Our volunteers are a friendly group who have all joined for many different reasons, friendships have formed, new skills learnt, and you will be making a real difference.

We really value all of our volunteers and are so grateful for the time they give to helping people living with epilepsy. If you are interested in joining the Phoenix Heroes volunteering family, then please pop in for a chat or email for more information.

You will receive a free DBS (Disclosure & Barring) check and all training will be provided.

We look forward to hearing from you!

Trustee to the Board – Strategic Finance/Corporate Partnerships

Closing date:  10am on Monday 15 December 2025.

Interview date: Thursday 15 January 2026 (Online interview)

About the National Biodiversity Network Trust

Our vision is of nature thriving everywhere, in all its diversity. We’re a small, specialist charity with the mission of “making data work for nature”. We believe that the adage “What gets measured gets done” applies in nature conservation just as it applies in business, and we take pride in providing the biodiversity data needed for nature’s recovery: data to plan, to set targets, and to measure and monitor progress.

We manage the UK’s largest partnership for nature – the National Biodiversity Network – which brings together more than 200 organisations with an interest in collecting, sharing, and using biodiversity data. Our data portal, the NBN Atlas, is one of the world’s largest publicly accessible sources of biodiversity data, and is relied upon by conservationists, researchers, and educators across the UK and beyond.

Much of the data we share is created by the UK’s remarkable community of volunteer wildlife recorders. We make sure that all their hard work has the greatest possible impact for nature. We also manage iNaturalistUK, one of the fastest growing recording apps, with more than 80,000 users.

We have four strategic ambitions, as set out in our 2022-27 Strategy:

• The NBN Atlas is the ‘go to’ place for sharing, finding, and accessing UK biodiversity data.
• Biodiversity data is providing the evidence needed for nature’s recovery.
• Citizen science is valued, supported, and expanded as a major source of biodiversity data.
• The National Biodiversity Network is a well-connected and highly collaborative community with a united voice on key issues.

Join the Board of the National Biodiversity Network Trust

Do you have the skills, experience, and passion to help a UK-wide environmental charity tackle the nature emergency using the power of data?

The National Biodiversity Network Trust (NBN Trust) is looking to recruit two new Trustees to join our Board and help deliver our ambitious 2022–2027 strategy.

About the NBN Trust

The NBN Trust is a specialist charity dedicated to providing the evidence needed to protect and restore the UK’s wildlife.  We are a nature conservation charity, a tech charity and a people charity rolled into one. At the heart of our work is the NBN Atlas, our data portal. The NBN Atlas is the UK’s, and one of the world’s largest repository of publicly available biodiversity data, bringing together data from 170 partners. With more than 250 million records of 50,000 UK species, the NBN Atlas is a vital resource for those who wish to understand and protect nature.

Becoming a Trustee

We’re passionate about making nature conservation accessible to everyone, and we encourage applications from people from all backgrounds, including those that are under-represented in the environmental field.

As a Trustee, you’ll play a key role in supporting the NBN Trust’s mission by offering strategic guidance, oversight and specialist insight. Trustees share collective responsibility for ensuring the charity is well-governed, financially sustainable and operating in line with its charitable objectives.

Trustees are also responsible for meeting the legal duties set out by the Charity Commission, which include:

• Ensuring the charity is carrying out its purposes for the public benefit
• Complying with the charity’s governing document and the law
• Acting in the charity’s best interests
• Managing the charity’s resources responsibly
• Acting with reasonable care and skill
• Ensuring the charity is accountable

Trustees provide strategic direction, oversee performance and risk, and support the Chief Executive and staff team in achieving impact. While the role is non-executive, Trustees are expected to ask constructive questions, offer informed challenge, and act as ambassadors for the NBN Trust and its values.

As a Trustee, you’ll play a key role in supporting the NBN Trust’s mission by offering strategic guidance, oversight and specialist insight.

We are recruiting for two roles and are particularly keen to hear from applicants with experience in one of the two following areas. Applicants should demonstrate how they meet the required personal specification for one of the below areas.

Role 1: Strategic Finance: Strategic oversight of robust financial management ideally within the charity sector.

Role 2: Corporate Partnerships: Building and sustaining successful relationships between the corporate and charity sectors, leading to increased income generation and opportunities.

Alongside this, applicants should be able to articulate why they are drawn to the work of the NBN Trust and our mission.

Key Information

• Time Commitment: Approximately 15 days per year, including attendance at four Board meetings, Committee meetings, our annual conference and team workday as well as time for reading papers.
• As well as attending full board meetings, Trustees are expected to sit on one of our Committees, or sub-groups.
• Meeting Format: Board meetings are usually held in person at an accessible venue in London.
• Committee meetings are usually held online.
• Term: Trustees are appointed for a three-year term, with the option to renew for one further term.
• Applicants must currently reside in the UK.

How to Apply

If you’re ready to contribute your skills to a cause that matters, we’d love to hear from you.

Please submit:

• A CV outlining your relevant experience and achievements (no more than 2 pages)
• A covering letter explaining why you’re interested in one of the above roles and how your skills align with the NBN Trust’s work (no more than 2 pages, please ensure you make it clear which role you are interested in).
• Contact details for two referees (who will not be contacted without your consent).

Closing date: 10am on Monday 15 December 2025
Interviews: Thursday 15 January 2026

Successful candidates will be invited to attend the Board meeting on Thursday 26 February

Role Description

Role Description Fundraising & Grant Writing Specialist Role Description Fundraising & Grant Writing Specialist Volunteer Role Description (remote, unpaid) �� Call for Volunteers: Fundraising & Grant Writing Specialist �� Are you passionate about driving impact through strategic fundraising? Do you have experience in securing grants, sponsorships, and donor contributions for social impact projects? UNIMAC is looking for a Fundraising & Grant Writing Specialist to help us expand our reach and empower more women and youth through education, advocacy, mentorship, and leadership development. About UNIMAC: It is a purpose-driven nonprofit organization committed to empowering women and girls through education, advocacy, mentorship, leadership training, and personal development. Our programs provide life-changing opportunities, but we need dedicated fundraising experts to help us sustain and scale our impact. What You’ll Do �� Grant Writing & Applications – Research, write, and submit compelling grant proposals to potential funders. �� Partnership Development – Identify and engage sponsors, donors, and corporate partners who align with our mission. �� Fundraising Campaigns – Plan and execute online and offline fundraising initiatives to support program sustainability. �� Donor Engagement – Develop strategies to maintain relationships with existing supporters and attract new donors. �� Impact Reporting – Assist in tracking and reporting fundraising outcomes to ensure transparency and effectiveness. Who We're Looking For ✅ Experience in fundraising, grant writing, or sponsorship acquisition. ✅ Strong research and proposal-writing skills. ✅ Ability to create and execute strategic fundraising plans. ✅ Passion for social impact, women’s empowerment, and leadership development. ✅ Excellent communication and relationship-building skills. Why Join Us? �� Work with a global team of changemakers across Cameroon and beyond. �� Gain hands-on experience in fundraising for a high-impact social nonprofit. �� Be part of a mission-driven organisation transforming lives through education, advocacy, training, and mentorship. �� Help scale life-changing programs for women and youth.

The Jawbone Collective seeks a Volunteer Bookkeeping / Financial Recordkeeping support person to join our thriving arts organisation. As we continue to expand activities and our reach across the Southwest of England, we need someone with financial expertise to help strengthen our operational foundation.

You will work remotely alongside our dedicated management team to develop robust financial processes that will support our journey toward becoming a self-sustaining arts organisation. Your expertise will be instrumental in supporting us in managing our diverse revenue streams, including workshop fees, journal and poetry publications, grants (hopefully we get some soon) and event income.

As part of our inclusive creative community, you'll contribute to an organisation that champions diverse voices, including neurodivergent, disabled, LGBTQIA+ and working-class writers. While a love for literature isn't required, you'll be supporting a mission that makes literary opportunities accessible to all through affordable programs and free submission opportunities.

Role Description

• Initially organising a transition to accounting software
• Train team members in maintain financial records and bookkeeping
• Assist with financial reporting and planning
• Support budget management for our various programmes and publications
• Help track expenses related to workshops, events, and publishing activities
• Contribute to funding applications and financial governance

What We're Looking For

• Experience in financial management and
• Governance required for a CIC (desirable, or be willing to learn) 
• An ability to train team members in necessary software for bookkeeping
• Strong organisational skills
• Ability to work with our creative community-focused team
• Understanding of arts organisation operations (desirable)

About Us

The Jawbone Collective is a dynamic arts organisation dedicated to nurturing creative voices across the Wessex Region. Founded in 2022, we've evolved from our initial mission of publishing the poetry collections of under represented groups to becoming a comprehensive creative hub offering multiple platforms for artistic expression. Our initiatives include the upcoming Jawbone Journal - May 2025; developing a Substack community, Jawbone Radio for spoken word performances; plus workshops - in person and online; and mentoring programs. Based in Dorset, we've established strong creative communities in Dorchester and Bridport as well as attracting attendees to real world activities coming from Dorset, Devon, Wiltshire and Somerset, whilst also maintaining an active online presence attracting people from the UK and across the world.

At our core, we're driven by a commitment to diversity and accessibility in the arts. Our community of 15 core creative members represents a rich tapestry of voices, including creatives from neurodivergent, disabled, LGBTQIA+, female and  working class creators from various age groups and backgrounds. We are actively challenging publishing industry 'norms' by offering affordable and free submission opportunities. We are bridging the gap between performance and page poetry, and creating inclusive spaces where every creative voice can flourish. Through our various platforms and initiatives, we're building a supportive environment where artists can develop their craft, share their work, and connect with a broader creative community.

Working remotely however we would love to meet up with you from time to time.

You are most welcome to attend any of our events and workshops at no cost to yourself.

Amount of hours approx 8 - 16 hours a month depending on projects.

For over 70 years, Age UK Lambeth has been at the heart of the community, supporting older people to live well, stay connected, and feel valued. Last year, our services supported over 6,700 older people in Lambeth and we are proud of our work and our history. We are excited about the future, and we need passionate individuals to help us shape it.

We are seeking new Trustees to join our Board and play a vital, strategic role in guiding our charity’s work. We actively encourage applications from individuals of all ages, backgrounds, genders, and professional experiences, as diverse perspectives are crucial to serving our community. If our vision, mission, and values resonate with you, we welcome your application.

We are seeking four new Trustees to join our engaged and dedicated Board.
Organisation: Age UK Kensington & Chelsea (AUKC)
Location: Hybrid; meetings in North Kensington
Remuneration: Voluntary (reasonable expenses reimbursed)
Closing date: Monday 5th January 2026

Age UK Kensington & Chelsea is a £2.89m, community-rooted charity helping older people be heard, stay independent, and thrive. Our 80-strong team delivers advice, activities and practical support that tackle loneliness, improve wellbeing and make daily life easier—from social clubs to social prescribing and specialist dementia support.

We’re a proud NHS partner: My Care, My Way now has 28 Health & Social Prescribing Coordinators supporting 7,000+ patients, reducing hospital admissions and boosting independence. Every GP practice in K&C is on board, and we’ve just secured a new three-year contract worth 4.1 million. We’re investing in fundraising for long-term sustainability and exploring innovative ways to help older people thrive.

This is an exciting time to join our Board as we shape our next three-year strategy. We want a Board that reflects our borough’s diversity and we welcome local residents, LGBTQIA+ people, disabled people and people from ethnic minority backgrounds.

Following a skills audit, we’re especially keen on hearing from people with skills in finance, fundraising, marketing/communications, and business development & service delivery. Above all, we’re looking for strategic, values-led champions who will support and challenge our leadership—and share our commitment to older people in Kensington & Chelsea.

As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities. 

Responsibilities: 

Reception Duties: 

1. Visitor Reception: 

• Greet visitors warmly at the front door or Reception desk. 

• Check if visitors have pre-booked and verify booking details. 

• Keep the Reception Desk attended at all times. 

1. Booking Management: 

• Obtain booking sheets from Graeme and update them throughout the day. 

• Set out and supervise the donation box. 

• Maintain a supply of hand sanitisers, leaflets, and other materials. 

• Re-stock leaflet holders in the Main Entrance lobby. 

1. Visitor Handling Procedures: People with a Booking: 

• Check the Lead Name off the booking list and confirm the number of visitors in the group. 

• Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code. 

• Ensure the donation process is completed. 

• Inform visitors of the location of toilets and answer any questions. 

• Ask visitors to wait in the Waiting Area until their Guide collects them. 

• Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide. 

People without a Booking: 

• Politely inform visitors that entry is by pre-booking online. 

• Check the booking list for vacant slots and inform visitors of available times and spaces. 

• Advise visitors to book and return at the specified time, noting they cannot wait inside AH. 

• Allow visitors to wait outside for potential "no-shows" if they wish. 

• Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details. 

• Seek assistance from Graeme or Mike if needed. 

1. Visitor Departure: 

• Thank visitors for coming and say goodbye. 

• Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre). 

Merchandising Duties: 

1. Merchandise Stall Management: 

• Set up and take down the HCAT Merchandise stall. 

• Retrieve and replace sale items from/to the cupboards under the model in Reception. 

• Run the merchandise stall, selling items to visitors. 

1. Cash Handling: 

• Manage the float, monetary takings, cashing up, and recording total takings at the end of the day. 

• Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day. 

1. Stock Monitoring: 

• Monitor stock levels and advise Jeff if stocks are running low. 

Qualifications: 

• Friendly and welcoming demeanor. 

• Strong communication and interpersonal skills. 

• Ability to manage bookings and handle donations accurately. 

• Experience in handling cash and managing merchandise sales. 

• Punctual, reliable, and able to adhere to procedures. 

• Commitment to providing a respectful and inclusive experience for all visitors. 

Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role. 

Benefits: 

• Be the welcoming face of Historic Croydon Airport. 

• Gain experience in visitor management and merchandising. 

• Contribute to the educational and cultural enrichment of the community. 

• Be part of a supportive and passionate team. 

Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you. 

*PLEASE NOTE* We are unable to sponsor work applications and so you must already be based in the UK to apply to this role.

Join the dedicated team at Historic Croydon Airport and contribute to preserving and sharing the rich history of one of the world’s oldest airports. As a volunteer, you will play a crucial role in ensuring that visitors have a memorable and safe experience while exploring this historic site.

With a choice of either the morning (9am-1pm) or afternoon shift (1-5pm), we ask that volunteers work at least 10 hours per month - on the first Sunday of each month and an additional weekend.

Responsibilities:

1. Visitor Engagement:

   • Greet and treat all visitors equally, with respect, and without discrimination.
   • Provide knowledgeable and engaging information about the history of Croydon Airport.
   • Assist with visitor inquiries and enhance their overall experience.

2. Safety and Security:

   • Be vigilant about the safety of visitors both inside and outside Airport House.
   • Inform visitors of potential hazards, such as crossing kerbs or the road outside Airport House and using stairs within the building.
   • Ensure visitors are aware of emergency exits and the evacuation procedure. Tour Guides should mention this at the start of each tour, and other volunteers should do so when appropriate.

3. Operational Support:

   • Arrive on time for Open Days to assist with setting up and closing down activities.
   • Help maintain the cleanliness and orderliness of the site throughout the day.
   • Participate in team meetings and training sessions as required.

Qualifications:

• A keen interest in history and heritage, particularly in aviation and the history of Croydon Airport.
• Excellent communication and interpersonal skills.
• Ability to work as part of a team and independently.
• Commitment to treating all visitors with respect and without discrimination.
• Punctuality and reliability.

Training: All volunteers will undergo an induction process, including a review of the HCAT Induction document covering emergency exits and evacuation procedures.

Benefits:

• Be part of a passionate community dedicated to preserving an important historical site.
• Gain experience in heritage and museum operations.
• Meet and engage with people from diverse backgrounds.
• Contribute to the educational and cultural enrichment of visitors.

Application Process: If you are enthusiastic about history and enjoy engaging with the public, we would love to hear from you.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor. 

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

What happens when you apply

We are currently accepting applications on a rolling basis so there is no deadline to apply, however we may have to close the application window temporarily if we receive a large number of applications. 

Application stages:

1. Apply online using the link on this page.
2. Application review. The PTS staff team will review your application. If suitable, you will be invited to join us for an introduction call. If we can not proceed with your application we will let you know why. Please allow up to four weeks for us to respond to your application.
3. Introduction call. This will be a 15-30 minute call online (via Google Meet) with a Support Services staff member. We’ll ask you a few questions about your application to find out more about you, as well as answering any questions you have. We’ll also get your consent to contact your referee.
4. Online training and reference check. The team will get you set up on our Volunteer Training Hub so that you can complete your online induction training. This can be done at your own pace, and we’ll check in with you after a month if it’s still not completed. We’ll also request a reference from your referee.
5. Group Induction. Once you’ve completed your online training and we’ve received a satisfactory reference, you’ll be invited to join a group induction. Inductions are hosted online at least once a month and give you a chance to meet other volunteers (new and long-standing) and ask questions.
6. Ready to roll! You’ll now be ready to volunteer, so we’ll set you up on our calling system and book in your first shift.
7. One month check in. The team will always be available, but after your first month we’ll check in to make sure everything is going ok and that you’re happy in your new volunteer role. 

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.