Volunteer volunteer roles in Greenwich
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Lucas Helps Dogs
Lucas Helps Dogs is a volunteer run charity working in Sri Lanka to reduce the suffering of street and community dogs and cats. We run spay and neuter clinics, provide rabies vaccinations, emergency treatment, and daily meals to street dogs and cats. We also deliver educational programmes in schools to teach kindness to animals and responsible pet care.
We’re currently looking for a Volunteer Grant Writer to help us secure vital funding so we can continue and expand our work for animals in need.
About the Role
As our Grant Writer, you’ll help identify suitable grant opportunities and prepare well-researched funding applications to support our animal welfare projects. You’ll work closely with our founder to understand the charity’s goals, gather information, and develop strong proposals that demonstrate our impact and vision.
This role is perfect for someone who enjoys writing and research, wants to gain experience in fundraising, or is passionate about improving the lives of animals.
Key Responsibilities
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Research potential grants, trusts, and foundations that align with our mission
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Write clear, compelling funding proposals and supporting documents
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Maintain a calendar of grant deadlines and track submissions
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Help develop a case for support and collect information for applications
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Review feedback from funders to improve future submissions
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Collaborate remotely with our small, friendly team
What We’re Looking For
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Strong writing, research, and communication skills
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Attention to detail and good organisational skills
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Ability to work independently and meet deadlines
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Interest in animal welfare and compassion for dogs
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Experience in grant writing or charity fundraising
What We Offer
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The chance to make a direct impact for animals in need
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Experience in grant writing and charity fundraising
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A flexible, supportive, and friendly volunteer team
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A reference after 3 months of volunteering
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The opportunity to use your skills for meaningful change
Time Commitment: 2–5 hours per week, flexible schedule
Location: Remote – you can volunteer from anywhere
Commitment: Ideally 3 months or more
How to Apply
If you’d like to use your writing skills to make a real difference for dogs and cats in Sri Lanka, we’d love to hear from you!
Please send a short email outlining your interest and any relevant experience
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a keen eye for detail and the ability to capture nature in an engaging and informative way?
We are seeking volunteer photographers to help us build a high-quality image library and create eye-catching visuals for our social media channels, website, publications, and case studies. Your photographs will play a key role in showcasing our impact and motivating more people to support a greener, healthier London.
You will have the flexibility to capture photos in your local area, focusing on specific themes featured in the supporting document. In addition, we will be hosting a number of hands-on tree planting sessions across London, and we would be delighted to have you join us to photograph, or digitally film these activities.
All images will be attributed appropriately, but we are unable to pay any royalties now or in the future. However, you're welcome to share links displaying your published work in support of our aims.
Our Vision is that by 2030 London has become a well-planned, climate resilient, nature rich city.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.
The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.
UK Area Lead Volunteer
We are looking for a compassionate, organised, and motivated Volunteer Area Leads to oversee a team of volunteers and the delivery of essential services and activities in their area. You must be committed to anti-racism and social justice, particularly for people seeking safety.
We are looking for Leads in the following areas:
- North London (including Brent, Barnet, Camden and Harrow)
- West London (Ealing/Acton)
- Reading
- Oxford
- Surrey (Redhill/ Reigate)
- Bedfordshire
- Southampton
- Birmingham
- Nottingham
- South Yorkshire
- West Yorkshire
Responsibilities include:
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Organising activities (distributions, drop-ins, conversation clubs)
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Monitoring WhatsApp groups
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Attending and leading meetings
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Sharing updates and resources with volunteers
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Partnering with local organisations and councils
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Attending training
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Ensuring best practice and reflecting Care4Calais objectives
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Monitoring group funds and purchases
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Recording services and support provided
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Ensuring your group reflects Care4Calais’ values and messaging
What you will get
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Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training.
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Support from a wonderful team
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Opportunity to develop skills including casework, team management/leadership, admin, organisational, delegating, networking, funding bids, sourcing donations, and building partnerships in the sector
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Greater understanding of the UK asylum system
There are a range of activities that you can organise, including the following:
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English classes/ conversation clubs
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Drop-ins - help with requests and signpost to support.
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Distributions - provide essential items like clothing, shoes, and toiletries.
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Sports - activities like yoga, football etc., are a great way to improve wellbeing, and for people to connect with others.
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Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.
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Wellbeing activities - sessions like crafts and cooking are popular.
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Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.
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Events - mark specific days or holidays to get people together and celebrate.
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Media/ Press/ Engagements - as a volunteer you may be asked to share a story for our social media or help someone with lived experience to share.
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Remote working - support with tasks such as contacting Migrant Help, helping individuals register with GPS, researching local support, or general admin.
Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.
Detailed description
We are looking for Volunteer Administrators for the following locations:
Broadwater Family Centre, Stevenage
Windmill Family Centre, Hemel Hempstead
Sopwell Family Centre, St Albans
Westfield & Littlebury Family Centre, Watford
The BECC Family Centre, Borehamwood
Main responsibilities
·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.
·Answer telephone calls and take messages accurately.
·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.
·Input data into systems, ensuring accuracy and confidentiality.
·Help maintain an organised and tidy reception and office space.
·Support the preparation of publicity materials, newsletters, and information displays.
·Signpost visitors to the appropriate staff member for further support.
·Uphold safeguarding, confidentiality, and health & safety policies at all times.
Skills / Abilities / Experience / Qualities
·Friendly, welcoming, and professional manner.
·Good organisational and communication skills.
·Basic IT skills (Microsoft Office, email, internet)
·Reliable, punctual, and able to work as part of a team.
·Respectful of confidentiality and sensitive information.
·Understanding of diversity and inclusive practice.
·Previous office or reception experience is helpful but not essential.
Training / Support
·A full induction to the service and specific site will be provided.
·Requirement to undertake One YMCA online training courses
·To understand and implement One YMCA’s policies.
·Ongoing support and regular 1:1 meetings
·Access to organisational events throughout the year including Socials, Conferences and Training opportunities.
Additional Information
·Undergo enhanced DBS check
·X2 References required
·Undertake additional training as and when required
·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOIN THE FOUNDING VOLUNTEERS OF RANGER CADETS
Help Build a New Generation of Confident, Resilient and Community‑Driven Young People
Across our communities, young people are searching for purpose, belonging, and a chance to become something greater than they ever imagined. Ranger Cadets is rising to meet that need and we’re looking for extraordinary volunteers to rise with us.
Ranger Cadets is a brand‑new uniformed youth organisation with a powerful mission: to equip young people with essential life skills, tools, and opportunities to become active citizens who make a positive contribution to society.
Through training, service, and ceremonial identity, our cadets grow in:
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Confidence
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Resilience
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Leadership
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Pride
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Community Spirit
They don’t just take part, they actively build a legacy of impact that will echo for years to come.
THIS IS YOUR MOMENT TO MAKE A DIFFERENCE
We are assembling a team of passionate, committed volunteers who believe in the power of youth and the importance of community. Whether you’re experienced in youth work or stepping forward for the first time, you can play a vital role in shaping the future of this organisation.
As a Ranger Cadets volunteer, you will:
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Inspire young people to discover their strengths.
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Lead training sessions that build real‑world skills.
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Support community service projects that change lives.
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Help create a ceremonial identity that instils pride and belonging.
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Be part of a pioneering team building something meaningful from the ground up.
You don’t need a uniform background, just heart, integrity, and a desire to help young people thrive.
WHY NOW? BECAUSE THE FUTURE NEEDS YOU
Ranger Cadets is at the beginning of its journey. This is your chance to help shape the culture, traditions, and impact of a national movement before it grows.
Founding volunteers aren’t just helpers. They are architects of a legacy. They are the ones who can look back and say: “I was there at the beginning. I helped build this.”
STEP FORWARD. STAND TALL. MAKE A DIFFERENCE.
If you believe every young person deserves a chance to shine… If you want to be part of something inspiring, purposeful, and full of heart… If you’re ready to give your time, your passion, and your leadership to a movement that will change lives…
Then Ranger Cadets needs you.
Become a founding volunteer today. Help us build an organisation that will shape generations.
RANGER CADETS
#PreparedForLife
To empower young people through structured, uniformed experiences that build life skills, leadership, teamwork, and a strong sense of community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Admin Support Volunteer Wanted
Unlock YOUR Potential – Empowering Adults Across the UK
Do you believe that every great movement is built on strong foundations?
Do you want to be the steady hand that ensures our programmes run smoothly, our volunteers feel supported, and our mission reaches those who need it most?
At Unlock YOUR Potential, we are creating a movement of dignity, opportunity, and transformation. We are seeking Volunteer Admin Support, dedicated organisers who will keep our charity’s heartbeat steady, ensuring that every workshop, mentoring session, and wellbeing programme flows with clarity and impact.
Your Role
As Admin Support, you will:
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Provide essential administrative assistance to keep programmes and volunteers organised.
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Manage communications, scheduling, and record-keeping with precision and warmth.
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Support the smooth delivery of workshops, mentoring, and wellbeing sessions.
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Be the backbone of our charity—ensuring that vision becomes reality through structure and care.
Why Join Us?
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Impact lives: Behind every success story is someone who kept the wheels turning.
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Grow together: Administration is the art of enabling transformation.
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Belong: Join a warm, empowering community of volunteers across the UK.
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Legacy: Help build a charity that restores hope, resilience, and opportunity.
Step forward. Become Admin Support. Together, we will unlock potential, restore dignity, and create opportunity across the UK.
Apply today and join us in shaping lives, futures, and communities.
Unlock YOUR Potential
- BREAKING BARRIERS
- UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
Lead recruitment, training, and support for CWV’s volunteer workforce, ensuring a positive and empowering experience for everyone involved.
Key Responsibilities:
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Recruit and onboard new volunteers
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Coordinate volunteer schedules and placements
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Deliver training sessions and maintain records
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Develop volunteer engagement and recognition programmes
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Liaise with team leads to match volunteers with appropriate roles
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Support the safeguarding and welfare of all volunteers
Skills & Experience:
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Strong people and organisational skills
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Experience managing or supporting volunteers
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Good communication and record-keeping
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Enthusiastic about community engagement and teamwork
Are you a fundraising professional looking to use your skills to make a positive impact? The Lymphoedema Support Network (LSN) is seeking a volunteer Trustee with expertise to help us raise the funds to ensure we can continue supporting the nearly 500,000 people (including children) in the UK affected by lymphoedema.
The LSN plays a crucial role in educating individuals, society and health care professionals about lymphoedema and the impact it has on every aspect of life and enabling those living with the condition and those facilitating their care to work together to ensure everyone can control and live well with lymphoedema.
Though lymphoedema isn’t widely understood or provided for in the NHS yet, we are here to support those who need us. While it’s a chronic condition, we believe that with the right care and support, lives can be greatly improved.
We are at an exciting time in our journey and would love to welcome a new trustee to help us fund the many opportunities ahead.
As a Trustee, you will help ensure our financial sustainability, and support us in making strategic decisions. You don’t need personal experience with lymphoedema—your expertise and commitment to helping others are what matters most.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Alex, The Leukodystrophy Charity (Alex TLC).
Alex TLC is a trusted and experienced organisation offering support and information for all those affected by a genetic leukodystrophy. Formerly ALD Life, an internationally recognised centre of excellence for people affected by adrenoleukodystrophy and adrenomyeloneuropathy, the charity was established in 2004.
Due to popular demand, we extended our services to support all leukodystrophies in 2019 and became Alex, The Leukodystrophy Charity.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for adrenoleukodystrophy patients and their families. Our charitable work is supported by our chain of five charity shops across south east London.
With scant resources we are always in need of trustworthy and reliable volunteers to assist retail staff.
Could you spare a few hours a week?
This is a wonderful opportunity to learn new skills and meet new people.
We need help to give hope and support to people affected by leukodystrophy – could you be that help?
ABOUT THE ROLE
We are looking for volunteers who can:
- sort and clean stock
- serve customers
- create eye catching displays
- identify potentially valuable stock
ABOUT YOU
Candidates should be able to demonstrate the following:
- an interest in Alex TLC and the work that we do
- honesty and trustworthiness
- reliability
- enthusiasm
The role is located in any of our five shops in Forest Hill, Greenwich, Peckham, Penge or Walworth Road.
Alex TLC is committed to promoting diversity.
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for detail-orientated, proactive people who’d like to use their research or writing skills to help strengthen our funding applications and impact reporting.
As a Research and Bid Support Volunteer, you’ll help identify funding opportunities, gather data and evidence, and support the preparation of grant proposals. You’ll also assist with compiling feedback and monitoring information that helps us demonstrate the difference our work makes.
This role is ideal for someone who enjoys research, analysis and writing and wants to gain experience in how charities develop projects and secure funding.
What You’ll Be Doing
- Researching grant opportunities that align with our programmes and priorities
- Helping gather data, statistics and community evidence to support funding applications
- Reviewing funder guidelines and eligibility criteria
- Assisting with drafting or formatting sections of funding proposals
- Collecting quotes, case studies and outcomes to demonstrate impact
- Supporting report preparation and data organisation for monitoring and evaluation
Skills and Qualities We’re Looking For
- Strong written and research skills
- Attention to detail and ability to analyse information clearly
- Organised and methodical approach to work
- Confidence using digital tools and online databases
- Interest in community development, funding or project design
- Discretion when handling sensitive or confidential information
What You’ll Gain
- Experience contributing to real funding applications and impact reporting
- Insight into charity fundraising, project development and evaluation
- Opportunities to build research, analysis and writing skills
- The satisfaction of supporting projects that bring lasting community benefits
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Richmond Carers Centre, a network partner of Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in London Borough of Richmond upon Thames.
Helping Carers to Live Well is our organisational aim. We are looking for someone with the skills and ability to offer a coordinated approach in supporting unpaid and family adult carers in the London Borough of Richmond upon Thames. Carers provide vital support and can come from all walks of life and be of any age.
As a Volunteer Counsellor, you will be part of a small dedicated team and directly deliver our counselling service to adult carers. You will provide regular counselling sessions for carers each week. These will either be face-to-face at our centre or can be via a remote offer using either a video platform such as MS Teams or by telephone. The counselling service is part of a range of services offered to support carers with their emotional wellbeing. This work helps to enhance carers’ health and wellbeing. It also provides carers with a much needed break from their caring responsibilities, in a safe environment where they can focus on their wellbeing.
With your proven experience of working with carers or other vulnerable groups on an individual and/or group basis, you’ll recognise the importance of being client focused and have a commitment to enhance the lives of carers. You will be able to demonstrate a broad knowledge of carer’s needs and a wide range of skills in relation to working with individuals and groups.
You will be self-motivated and positive in your approach to working with both carers and staff and have a willingness to embrace our organisational values. Strong administrative, time management, IT and organisational skills are essential.
Benefits of volunteering for Richmond Carers Centre:
- Clinical supervision every fortnight
- Flexible working with counselling either offered face-to-face or remotely
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Access to shared resources and training opportunities
- Supportive and friendly working environment
- Staff and volunteer socials
Please use the application form only. CVs will not be accepted
Provisional interview date – February 2026 (dates to be confirmed)
We are reviewing applications on a rolling basis and may appoint before the advert closes. Early applications are encouraged.
If you would like to discuss the role in more detail, please call us and ask to speak to Sophie Richardson, Operations Manager or Ellie Wright, Interim Adult Carers Support Team Leader.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and dedicated individual to take on the role of Community First Aid Network Leader who can work and lead volunteering groups and leaders in their own way, supported by our central teams
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As Network Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 31/12/2025
To apply for this opportunity, please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Fundraiser (Remote)
Duration: Three months (potential extension)
Type: Volunteer (Flexible Hours, 10-20/week)
Join Our Mission to Save Animals in Cambodia – Gain Proven Fundraising Experience!
AOOW is the only vegan animal sanctuary in Cambodia working towards animal rights!
We need someone like you to grow our team and protect our rescued animals by growing our supporter base in order for us to expand our care and mission.
Are you a fundraising student or experienced fundraiser with a burning passion for animals and a drive to make a real difference? Animals of Our World Sanctuary, a vibrant animal rescue in Cambodia, is seeking enthusiastic Remote Volunteer Fundraisers to help us expand our impact. Work directly with our Head Fundraiser, Founder, and Social Media Team to supercharge online campaigns that save lives – from pigs and dogs to cows and chickens.
Operating our House of Strays Sanctuary in Cambodia presents unique hurdles that make your expertise vital. Challenges we face involve extreme weather, supply chain disruptions, and high veterinary costs for our rescues. Economic pressures mean every donation counts double, fueling emergency care, home and enrichment improvements, and expansion—your fundraising efforts will directly overcome these barriers to amplify our lifesaving work.
What You’ll Do:
• Develop and execute innovative online fundraising tactics (e.g., email drives, social media appeals, crowdfunding boosts).
• Collaborate on content creation for platforms like Instagram, Facebook, and TikTok to engage global vegan and animal-loving communities.
• Analyse campaign results and brainstorm fresh ideas to grow donations and awareness.
• Track progress and report on the tangible difference your work makes for our sanctuary residents.
Who We’re Looking For:
• Current university students, recent graduates or experienced fundraisers (ideal for building your resume with proven nonprofit experience).
• Self-starters with initiative, basic fundraising knowledge (or eagerness to learn), and a genuine love for animals.
• Comfortable with digital tools (Google Workspace, Canva, social media analytics).
• Strong English communication skills; bonus for creative storytelling or graphic design.
• Available 10-20 hours/week on a flexible schedule – perfect around studies or other commitments.
Based in Cambodia but open to volunteers worldwide, this role lets you demonstrate your skills from anywhere. No prior professional experience required – just your passion and willingness to hustle for animals!
How to Apply: send your CV, a short cover letter explaining why you love animals and how you’d fundraise for us, and links to any relevant social media or projects.
Let’s amplify your voice for animals – apply today and be the change our sanctuary needs!
Animals of Our World is an equal opportunity sanctuary. We celebrate diversity in our global volunteer team.
We are a UK-registered charity built on compassion for animals, and dedicated to ending and preventing animal suffering.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.
Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.
About the role
Role Title: Volunteer HR Advisor
Location: Home-based (UK)
Reporting To: Head of Support Services
Time Commitment
The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months.
Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.
Main Role Purpose
The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.
Essential requirements
- Minimum CIPD level 5 Diploma in People Management with one professional reference.
- Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
- Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
- Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
- Excellent active and empathetic listening skills.
- Good written and verbal communication skills, including the ability to convey information clearly and concisely.
- A kind and welcoming telephone manner.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Comfortable using online communication tools.
Key Responsibilities
- Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
- Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
- Signpost to further information and other support organisations if necessary.
- Make referrals to our legal partner if required.
- Record all details of the call on our CRM system.
- Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.
What you can expect from PTS
- The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
- An onboarding and induction period which can be completed at your own pace.
- Support from the PTS staff team and volunteer network.
- Access to our Volunteer Training Hub.
- Opportunities to help us further develop and shape our Support Services.
What happens when you apply
We are currently accepting applications on a rolling basis so there is no deadline to apply, however we may have to close the application window temporarily if we receive a large number of applications.
Application stages:
1. Apply online using the link on this page.
2. Application review. The PTS staff team will review your application. If suitable, you will be invited to join us for an introduction call. If we can not proceed with your application we will let you know why. Please allow up to four weeks for us to respond to your application.
3. Introduction call. This will be a 15-30 minute call online (via Google Meet) with a Support Services staff member. We’ll ask you a few questions about your application to find out more about you, as well as answering any questions you have. We’ll also get your consent to contact your referee.
4. Online training and reference check. The team will get you set up on our Volunteer Training Hub so that you can complete your online induction training. This can be done at your own pace, and we’ll check in with you after a month if it’s still not completed. We’ll also request a reference from your referee.
5. Group Induction. Once you’ve completed your online training and we’ve received a satisfactory reference, you’ll be invited to join a group induction. Inductions are hosted online at least once a month and give you a chance to meet other volunteers (new and long-standing) and ask questions.
6. Ready to roll! You’ll now be ready to volunteer, so we’ll set you up on our calling system and book in your first shift.
7. One month check in. The team will always be available, but after your first month we’ll check in to make sure everything is going ok and that you’re happy in your new volunteer role.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.




