Volunteer volunteer roles in Harrow

RSPCA North West London and South Hertfordshire Branch

Our RSPCA charity shop in Ruislip is looking for friendly volunteers to join the team.

About Our Shop

RSPCA, 66 High Street, Ruislip, HA4 7AA

The shop is part of the RSPCA North West London & South Hertfordshire Branch. It plays an essential role in raising the profile of the RSPCA in our local community, as well as raising much needed funds for our branch so that we can continue our vital animal welfare work.

About the RSPCA

Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It’s always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

About the Role

As a volunteer Charity Shop Assistant, you would join a small team of other volunteers helping to make the shop a success and raise vital funds for animal welfare.

Our volunteers assist us in many ways, such as accepting and sorting items donated by the public, preparing items ready for sale, processing sales through the till, assisting customers with queries, and helping to merchandise the shop floor.

Who are we looking for?

We’re currently looking for people aged 18 or over who are friendly, team players, are comfortable communicating with colleagues, customers and donors, and who can make a regular commitment of at least one 3-hour per shift per week for a minimum of six months. Retail experience is not essential.

In return, we can offer the chance to develop or learn new skills, a way to meet new people in your local area, and the satisfaction of making a huge difference to the lives of animals in your local community!

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the RSPCA North West London and South Hertfordshire Branch.

Join us in making a real difference to the lives of animals in need

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

About the Role
We're seeking a motivated and enthusiastic Sales & Business Development Volunteer to help drive our growth and expand our reach. This is an excellent opportunity for someone looking to gain hands-on experience in sales,  business development, and relationship management while making a meaningful contribution to our cause.

Key Responsibilities
As a Sales & Business Development Volunteer, you'll work closely with our team to identify new opportunities and build lasting partnerships. Your responsibilities will include:

• Researching and identifying potential clients, business leads, sponsors, partners, and business opportunities.
• Supporting the development of sales strategies and outreach campaigns.
• Helping to create compelling proposals and presentations.
• Conducting initial outreach to prospective clients via email, phone, and social media
• Help maintain the contact database with updated leads and follow-up notes.
• Analysing market trends and competitor activities.
• Contributing ideas to improve our sales processes and materials.
• Reach out to companies, NGOs, and institutions to introduce TESYouth’s initiatives.

What We're Looking For

• Strong communication and interpersonal skills
• Interest in sales, marketing, fundraising or business development
• Comfortable with technology and learning new systems
• Proactive, organised, and able to work independently.
• Ability to work independently and as part of a team
• A positive attitude and desire to contribute to a social impact organisation.

(Previous experience in sales, customer service, social media for business purposes, marketing, or or business development is a plus, but not required.)

What You'll Gain

• Practical experience in sales and business development
• Mentorship and guidance from experienced professionals
• Opportunity to build your professional network
• Development of valuable transferable skills
• Flexible working arrangements

Additional Information

• This is a voluntary role and can be carried out entirely remotely.
• All reasonable expenses will be reimbursed.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.

Together with our collaborators and partners, we aim to make a lasting positive impact in the community.

TESYouth is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities.

Are you an Italian speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Italian-speaking community experience loneliness and isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.

�� What is the Talking Bubble Project?

A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular calls, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Italian.

�� Why volunteer with us?

✔ Support members of the Italian-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose

✅ What’s required?

✔ Completion of online Safeguarding Adults Level 2 training (funded by us)
✔ A DBS check (funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations

�� How to get involved:

Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.

Help us bring connection and kindness to the Italian-speaking community across the UK!

Why do we need your help?

Food banks provide three-day emergency food parcels for people in crisis, working in partnership with organisations across the community. Drivers play a fundamental role in the running of the food bank, collecting food donations from a variety of locations such as supermarkets or churches across the local area as well as distributing the sorted donations from the warehouse to the local food bank centres. You will be given all the required training and provided with ongoing support and development opportunities. You will also have a main contact at the food bank throughout your time volunteering with us.

What will you be doing?

• Collecting food donations from collection points such as supermarkets, schools and churches within Brent

• Coordinating with the warehouse manager and supermarket community champions

• Delivering the food donations to the warehouse, located in Willesden

• Transporting sorted food from the warehouse across two food banks within Brent

• Regular loading and unloading of vehicles, helping your driver buddy

• Regular driving across the local area

The skills you need:

• Clean and current driving licence

• Physically strong and capable of carrying heavy boxes of canned foods

• Experienced and confident driver, you will be driving a small van around Brent

• Adaptable and flexible, sometimes we need to change your driving route or times

• Personable and committed, you will be the representatives of Brent Foodbank amongst our supermarket community

• You will need to follow the driving policy of the food bank

• You should enjoy being part of a volunteer team

• Have an eye for detail and be able to solve problems

• If you can’t drive but enjoy being out on the road, you can also be a driver buddy!

What’s in it for you?

• Using your existing skills to make a difference

• Meet new people who share your passion to end poverty in the community

• Make a real difference to the running of your food bank

• The opportunity to serve your local community

You will be given all the required training and provided with ongoing support and development opportunities. You will also have a main contact at the food bank throughout your time volunteering with us. 

We recognise that we have under-represented groups within our team. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as parents or carers who are re-entering volunteering after a career break, people who are LGBTQ+, from Black, Asian, and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition.

We are looking for volunteers who would like to play a role in building people’s confidence! As an English-speaking volunteer whether native or fluent and with any kind of accent or background, you will have the skills needed to support people who would like to improve and learn the English language. Just by talking to those wanting to learn, you will be helping and making a difference!

What you will be doing

• Prepare and deliver engaging and supportive ESOL sessions tailored to learners’ needs
• Help participants improve everyday English for social situations, key events, and community integration

The skills you need

• Patience, empathy, and a passion for empowering others
• Ability to create a welcoming and inclusive learning environment
• Preferably hold a TEFL qualification but not a necessity

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary’s Living & Giving Kew has become a much loved destination for followers of pre-loved fashion and a community hub for the wonderful residents of Kew. Located minutes from world famous Kew Gardens we welcome lots of UK and international visitors too.

Our Kew Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.We’d love to hear from students with an interest in mental health, psychology, content development, and gaming. 

Stepping Stones Learning and Leisure is a small, friendly charity based in Southwark, providing inclusive activities for adults with learning disabilities. We believe everyone should have the chance to express themselves, connect with others, and take part in activities that bring joy, confidence, and new skills.

We’re currently looking for a Drama Volunteer to support our weekly drama group on Friday afternoons, held at St Faith’s Centre, Red Post Hill, SE24 9JQ (close to North Dulwich and Herne Hill stations).

About the Role

This role is ideal for someone with a background or strong interest in drama, theatre or performance. You’ll support our Drama Tutor to deliver inclusive and engaging drama sessions for a small group of adults with learning disabilities. Each year, the group works towards a production which is performed at our end-of-year Summer Show, making this a fun, creative, and rewarding volunteering opportunity.

As a Drama Volunteer, you will:

• Assist the tutor in planning and running weekly drama activities
• Encourage and support learners during rehearsals and performances
• Help with setting up props, costumes and resources for sessions
• Offer 1:1 or small group support where needed to help participants engage
• Help build a warm, inclusive atmosphere where everyone feels safe to express themselves

What You’ll Gain

Volunteering with us is a chance to:

• Gain hands-on experience in drama facilitation and inclusive practice
• Contribute to a creative and meaningful community project
• Feel the joy of supporting learners to grow in confidence and express themselves
• Experience working with adults with learning disabilities in a supportive setting
• Develop skills in teamwork, adaptability, communication, and creative problem-solving
• Have a place in a welcoming and friendly team of tutors, staff and volunteers

What We’re Looking For

You don’t need to be a professional actor or drama teacher, just someone who is enthusiastic about drama and passionate about inclusion. We especially value:

• A background or interest in drama, theatre, or performance
• Good communication and a warm, encouraging approach
• Enthusiasm, patience, and a willingness to get involved
• A non-judgemental and inclusive mindset
• Reliability and commitment, especially in the lead-up to the summer show
• Flexibility to support a creative, sometimes unpredictable environment

Prior to volunteering, we ask all volunteers to:

• Attend an induction meeting
• Provide two references
• Complete a DBS check (we will arrange this)
• Commit to volunteering one session per week for 3 x 10 week terms throughout the year. For continuity for our service users, we ask that you commit to volunteer for a minimum of a year with us.

About Emetophobia Action Charity

Emetophobia Action is a UK-based charity dedicated to supporting individuals affected by emetophobia (the fear of vomiting). We work to raise awareness, provide reliable information, and campaign for better understanding and treatment within healthcare and educational settings.

We are a small but passionate team of clinicians and volunteers striving to make a real difference to those living with this often misunderstood condition.

Role Purpose

As a Fundraiser, you will help us grow our income to expand our reach, awareness campaigns, and events including in person conferences. This is a rewarding opportunity to use your creativity and communication skills to make a lasting impact on people affected by emetophobia.

Key Responsibilities

 •  Develop and deliver creative fundraising ideas and campaigns (online or community-based).

 •  Research and apply for small grants, sponsorships, or community funding opportunities.

 •  Organise or assist with virtual and in-person fundraising events (e.g., sponsored challenges, charity auctions, awareness days, conferences).

 •  Build relationships with local businesses, donors, and supporters.

 •  Promote fundraising activities across social media and community networks.

 •  Work collaboratively with the charity team to track and report fundraising outcomes.

Skills and Experience (Desirable but Not Essential)

 •  Experience or interest in fundraising, marketing, or communications.

 •  Excellent written and verbal communication skills.

 •  Organised, reliable, and self-motivated.

 •  Confident using email, social media, and online fundraising platforms.

 •  A creative mindset and enthusiasm for generating new ideas.

 •  Passion for mental health advocacy and supporting those with emetophobia.

What You’ll Gain

 •  Valuable experience in charity fundraising and community engagement.

 •  The opportunity to make a meaningful difference for people affected by emetophobia.

 •  Flexible volunteering to fit around your commitments.

 •  Support, guidance, and recognition from a friendly and understanding team.

 •  References and certificates to recognise your contribution.

How to Apply

Please send a brief cover letter outlining your interest and any relevant experience. We welcome applications from people of all backgrounds and lived experiences, including those with personal experience of emetophobia or anxiety disorders.

Are you a dog lover? Do you have the time to help raise a life-changing puppy? Would you like to make a difference to someone's life? If you've answered yes to these questions, then this role could be perfect for you! 

As a Puppy Raiser, you'll provide a 6-8 week-old puppy with the vital foundation for its future role as a guide dog. You'll be looking after a puppy for 12-16 months and will guide him or her through training, socialisation, the introduction of new environments and experiences while providing a loving home.

There might be the odd chewed slipper along the way, but nothing beats the rewarding feeling of loving and raising a puppy who will go on to make an enormous difference to someone living with sight loss.

What you'll be doing:

• Engaging with our world-class training programme to prepare your puppy for the next stages of becoming a guide dog.
• Providing care and support for your puppy at home e.g., loving, grooming and feeding him or her. 
• Socialising your puppy and introducing him or her to a variety of environments to increase confidence – this can be as simple as taking your puppy with you to the shops, office or park as you go about your everyday life.
• Teaching your puppy to be comfortable alone - gradually building up from a few minutes to a maximum of four hours.
• Taking your puppy to monthly puppy classes, and interacting with other puppy raisers in your community whilst refreshing your training and sharing tips.
• Meeting with your volunteer manager as frequently as needed to discuss any changes or issues with your puppy.
• Completing short questionnaires about your puppy’s development.

You'll ideally have:

• A loving home with enough time to invest in raising a puppy and attending to their needs (e.g. toilet training). If you work from home or have hobbies, you'll need to be available to give the puppy regular attention alongside these.
• Someone at home who is physically able to handle large breed dogs (around 25-40kg).
• Access to a car, so that you can get your puppy used to travelling.
• The agreement of your landlord to have a dog in the property if you rent your home. 
• A safe secure area outside for your puppy to go to the toilet.

What you'll get:

• The satisfaction of knowing you're supporting people with sight loss to live actively, independently, and well.
• The rewarding feeling of watching a mischievous puppy learn new training techniques to help them develop into a guide dog.
• The opportunity to participate in our bespoke world-class training programme – this can help you train your own dogs or advance a future career in dog handling.
• The opportunity to have a loveable, canine companion, proven to reduce feelings of stress and improve fitness – you’ll be out walking rain or shine!
• The chance to be part of the inspirational Guide Dogs community, meeting like-minded people and interacting with a community of puppy raisers in your area.
• A dedicated volunteer manager and fellow peers who will help support you throughout your role.

s a volunteer you'll have access to our world-class training programme, to implement with your puppy in training, a great bonus for any dog owner! This is delivered in an interactive and engaging manner, using a mixture of different learning techniques virtually e.g., videos, documents and e-learning modules. Examples of the modules you'll have access to include:

• Food manners
• Greeting new visitors
• Being home alone
• Settling in new environments

You'll receive plenty of support from your volunteer manager who will help you work through these training modules with your puppy. We also offer puppy classes for puppy raisers in the local area to get together, share stories and provide refreshers on training techniques. 

Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to volunteering with us, including veterinary costs, food costs for the puppy and other materials needed for the puppy’s training. We will also pay an optional allowance of up to £100 a year to offset additional costs, and we have working agreements with certain bus and train operating companies, letting you take your puppy on short training journeys free of charge.

Minimum age of applicant: 18.

To find out if this role is available in your area, please click 'Redirect to recruiter' at the top of the page, and use the postcode search function on the Guide Dogs website to explore local opportunities. 

Role Summary

Education Outreach Volunteers support the Reptile Centre by assisting with community education sessions, school visits, events, and public engagement activities. Volunteers help promote reptile welfare, conservation awareness, and responsible pet ownership. This role is ideal for people who enjoy working with the public, have an interest in animals, and want to make a positive impact in the community.

Key Responsibilities

Support Educational Sessions

• Assist staff during school visits, workshops, and community outreach events.

• Help set up and pack away educational materials, displays, and activity stations.

• Support the delivery of interactive demonstrations (with or without live animals, depending on training).

• Engage with visitors, answer basic questions, and help create a welcoming learning environment.

Animal Handling (Optional Based on Training)

• Handle reptiles safely during sessions once trained and approved by senior staff.

• Support welfare checks and ensure animals are comfortable during events.

• Help maintain safe handling practices with the public.

Community Engagement

• Represent the Reptile Centre positively at fairs, open days, fundraising events, and exhibitions.

• Share information about the centre’s conservation work, rescue stories, and how people can get involved.

• Encourage visitors to support fundraising campaigns and ongoing community initiatives.

Event Support

• Assist with coordinating groups during onsite and offsite sessions.

• Help manage queues, guide groups, and provide general visitor support.

• Prepare craft materials, activity sheets, or demonstration equipment.

Practical Support

• Help maintain the cleanliness and organisation of education and outreach equipment.

• Support the preparation of educational resources and displays.

• Assist with basic administrative tasks such as feedback collection or session records.

Skills & Qualities Needed

Essential

• Friendly, reliable, and comfortable speaking with the public.

• Enthusiastic about reptiles, wildlife, conservation, or animal education.

• Willingness to learn and follow safety and welfare guidelines.

• Good teamwork skills and a positive, helpful attitude.

Desirable

• Experience working with animals, children, or in an educational setting.

• Confidence handling reptiles (training will be provided).

• Knowledge of reptile care, conservation, or science communication.

What We Provide

• Full training in reptile handling, welfare, and safe educational practice.

• Safeguarding and health & safety guidance.

• Support from staff and fellow volunteers.

• Opportunities to develop skills in public speaking, education, and animal care.

• Experience that can support future employment or studies in animal care, conservation, or education.

Time Commitment

• Flexible volunteer shifts available (weekdays, weekends, or event-based).

• Volunteers can offer as much or as little time as they are comfortably able to.

• Outreach events may require occasional travel with staff.

Additional Requirements

• Minimum age (centre-specific, often 16+ or 18+).

• Willingness to undergo basic training and follow centre policies.

• Some roles may require a DBS check (depending on involvement with children).

Benefits of Volunteering

• Make a meaningful contribution to reptile welfare and conservation education.

• Gain confidence and skills in presenting and public engagement.

• Work closely with a variety of reptiles and learn from experienced handlers.

• Join a supportive team and become part of the centre’s community.

• Opportunities to assist in fundraising that supports vital veterinary and rescue work.

Hours: Variable – depending on individual circumstances and what people can do

Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire

Main Tasks:

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Support our regular wellbeing/peer support walks

· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere

· Encourage conversations among participants, offering a listening ear

· Be attentive to the well-being of all participants during the walk

· Offer information on YBTC services

· Attending occasional training sessions or volunteer meetings organised by YBTC

We are looking for people who are:

· Are warm and non-judgemental

· Reliability – are punctual and committed to scheduled walks

· Collaborative mindset to work effectively with staff and volunteers

· Basic physical fitness to complete the walks, awareness of the needs of participants with

different mobility/health conditions

We can offer you the following:

· Full induction and ongoing training

· Ongoing support and supervision in your role

· Opportunity to learn new skills and meet new people

· The satisfaction of making a positive impact on those affected by brain tumours

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region

every week.

Our charity values are: Integrity, Compassion, Community & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.

Purpose of role 

You will play a crucial role in supporting our Senior Hospital Services Partnerships & Outreach Executive with the administration and delivery of our Sunshine in Hospitals programme. From carrying out general administrative duties, liaising with medical professionals across our core hospitals, to supporting with the delivery of our diverse hospital programme, you will help create a positive and uplifting environment for young patients and their families currently undergoing medical treatment.  

Key Responsibilities: 

· General administrative duties, including sending out of promotional materials to hospitals, monitoring and responding to email enquiries from the hospital services inbox, and taking telephones calls.

• Supporting with the planning and delivery of activities at our Hospital Activity Days, such as arts and crafts, games, and storytelling sessions, tailored to the interests and abilities of the children. 

• Collaborate with hospital staff to ensure activities are safe and appropriate for the medical setting. 

• Assist in setting up and cleaning up activity areas before and after sessions. 

• Support with the delivery of our special projects (i.e. sensory bags, teddybear day, world book day, liquid to tablets initiative). Including and not limited to researching and sourcing products, dealing with suppliers and associated administrative duties.

• Support with the distribution and collection of feedback from medical teams and families taking part in any of our programmes.

What skills do I need to have? 

• Friendly, you'll be an ambassador of Rays of Sunshine whilst volunteering with us 

• Experience of working with children and young people (not essential but preferred) 

• Be comfortable interacting with others (especially children and young people) to create a relaxed and positive experience for them and their families 

• Creative and organised, with knowledge of using Microsoft programmes (such as powerpoint and excel)

• Ability to solve problems and manage unexpected situations/last minute requests with a calm and professional manner 

• Caring and empathic

• Ability to work collaboratively with hospital staff and other volunteers. 

Use Your Commercial Skills to Change the World — Volunteer Ecommerce & Commercial Managers Wanted

Job Summary

Company Description

The Wisdom Trust is a UK-registered charity (Charity No. 1112323) dedicated to building a global network of people and organisations who share knowledge and resources to tackle poverty, healthcare challenges, environmental protection, human rights, and community development.

Role Description

Imagine if everyday online (and in many cases, in-store) shopping could help end poverty, protect the planet, improve healthcare, and strengthen human rights. Through our website, it can. With over 10,000 shopping partners who donate a commission every time our members make a purchase, we have the power to turn ordinary shopping into extraordinary impact.

The Wisdom Trust is on a mission to inspire people everywhere to take action on the issues that matter most: ending poverty, protecting our planet, improving global healthcare, and defending human rights for all. And almost everyone, regardless of age, background or location, can take part with just the click of their mouse - helping us to make communities on every continent safer, happier, healthier, better-aware and more sustainable places to live.

We’re seeking passionate Volunteer Ecommerce & Commercial Managers to help grow this unique programme. You’ll work to encourage more people to shop through our platform, strengthen relationships with retail partners, and help us maximise the funding we receive from every transaction.

Your expertise will directly support our campaigns to build a fairer, healthier, and more sustainable world. If you have experience in ecommerce, business development, online retail, or commercial strategy, we’d be thrilled to have you join our mission.

Duties

• Manage and maintain the company’s online SHOP page, ensuring all store/product listings are accurate, engaging, and up-to-date
• Develop and manage our online partnerships to ensure maximum benefit to the charity.
• Develop and implement marketing strategies to drive traffic and maximise sales through various digital channels
• Analyse sales data and customer behaviour to identify trends and opportunities for growth
• Coordinate with the marketing and social media teams to create compelling content, promotions, and campaigns
• Oversee customer service and member interactions related to online orders, ensuring prompt resolution of issues
• Monitor website performance, optimise user experience, and troubleshoot technical issues as they arise
• Collaborate with logistics partners to ensure timely delivery of products
• Train and mentor team members on best practices in e-commerce operations and customer engagement
• Stay informed about industry trends, technological advancements, and competitors’ activities

Qualifications

• Proven experience in managing e-commerce platforms or online retail operations
• Strong organisational skills with the ability to multitask effectively in a fast-paced environment
• Excellent communication skills, with an emphasis on clear and professional interaction
• Experience or background in teaching is advantageous, demonstrating strong instructional abilities and adaptability
• Proficiency in digital marketing tools, analytics software, and content management systems
• Ability to analyse data to inform strategic decisions
• A proactive attitude with problem-solving capabilities
• Knowledge of current e-commerce trends and best practices

This role is ideal for motivated individuals who are passionate about digital sales channels and eager to make a significant global impact working within the charity.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.