Volunteer roles in hartlepool, england

Unlocking Potential. Transforming Futures.

REMIX is a brand new youth social mobility charity in London, dedicated to "remixing young lives" from disadvantaged backgrounds. We passionately believe in breaking down barriers, building up belief, and igniting confidence so young Londoners can truly thrive and discover the power of their potential.

As we get ready to launch, we're seeking a talented and empathetic Volunteer, Content Creator/Storyteller to capture the heart and soul of REMIX. Your words will inspire, inform, and move our audience, articulating the transformative impact we aim to achieve.

In this vital start-up phase, you will be instrumental in:

• Crafting Narratives: Developing compelling stories about our mission, vision, and the young people we aim to support.

• Blog & Web Content: Writing engaging blog posts, website copy, and newsletter content that educates and inspires.

• Impact Reporting: Helping to articulate our planned impact in a clear and powerful way for various audiences (partners, funders, young people).

• Brand Voice: Ensuring all written content consistently reflects REMIX's positive, empowering, and uplifting tone.

We're looking for someone with strong writing and editing skills, a creative mind, and an ability to connect with diverse audiences. Experience in journalism, copywriting, or communications would be highly beneficial.

This is a voluntary role for individuals passionate about using words to drive social change. We are flexible and can work with your availability as we build our compelling narrative.

Help us tell the REMIX story and inspire a movement to "remix young lives" across London!

Join us. Be the difference. Help us build a London where every young person has the chance to rise.

Unlocking Potential. Transforming Futures.

REMIX is a vibrant new youth social mobility charity in London, committed to "remixing young lives" by breaking down barriers and building up belief. We exist to ignite confidence, nurture resilience, and equip young Londoners with the life skills they need to transform their futures. We're about inspiring, empowering, and transforming!

As we prepare for our exciting launch, we need a creative and dynamic Volunteer, Social Media Manager to tell our story, build our community, and amplify our message. This is your chance to shape our digital voice from day one and generate excitement around REMIX!

In this vital start-up phase, you will be instrumental in:

• Strategy & Content Creation: Developing and implementing a compelling social media strategy that resonates with young people and our wider audience.

• Platform Management: Managing our presence across key platforms (e.g., Instagram, TikTok, X, LinkedIn) with engaging posts, stories, and reels.

• Community Engagement: Interacting with our followers, responding to comments, and fostering a vibrant online community.

• Brand Voice: Ensuring our social media reflects the positive, empowering, and youthful brand identity of REMIX.

We're looking for someone with experience in social media management, excellent writing skills, and a keen eye for engaging visuals. A deep understanding of youth culture and online trends is a huge plus!

This is a voluntary role for individuals passionate about digital storytelling and social change. We are flexible and can work with your availability as we build our online presence.

Help us shout about REMIX and inspire a generation to "remix young lives" across London!

Join us. Be the difference. Help us build a London where every young person has the chance to rise.

No Panic is a national charity helping people to manage their anxiety.

We are looking for empathetic, understanding, confident and driven people to volunteer on our helpline. We are specifically looking for people who have experience of providing training to staff or volunteers.

Working from home, successful applicants will answer helpline calls and provide support and advice for people with a range of anxiety disorders, by listening, offering self-help advice, and providing information about the range of support available from No Panic.

After gaining experience on the helpline, successful applicants will also go on to deliver helpline training courses to new volunteers, currently lasting 8 weeks, and provide ongoing support.

All volunteers on the No Panic Helpline are required to complete the training of 1.5 hours a week for 8 weeks; they then do a weekly 3-hour shift. Trainers deliver 3 courses per year. Please note, we ask for a 1-year commitment to volunteering on the helpline, to aid our planning.

CAN YOU HELP?

We're on the look out for a volunteer Graphic Designer (REMOTE) who can help us shape our branding. We have a logo that we love but the colours, typography and imagery needs tweeking so that our brand is more fun, positive, vibrant and youthful for a youth social mobility charity in England thats sparking inspiration, empowering and transforming young lives.

In the heart of London, a movement is rising - one that refuses to let postcode or circumstance define a young person’s future. We are REMIX, a youth social mobility charity on a mission to "remix young lives" from disadvantaged backgrounds across London, by breaking down barriers and build up belief.

We exist to ignite confidence, nurture resilience, and equip young people with the life skills they need to thrive - not just survive. Through transformative experiences, inspiring role models, and unwavering support, we help young Londoners discover the power of their own potential.

Our mentors don’t just teach - they guide, uplift, and empower. They are the champions who walk beside each young person, helping them rise above challenges and step boldly into their future.

Whether it’s a first job interview, a public speaking opportunity, or simply the courage to dream bigger, we’re there - cheering, coaching, and celebrating every step forward.

WE NEED YOU!

If you are able to help us bread a positive, uplifting and exciting youth charity brand then we would really love to hear from you and get you started on an exciting journey with us. We need someone who understands how to connect with a youth audience through visuals. We have a logo we love already but we need to create a positive youth brand around it, that helps us get recognised and set up on our journey to empowering young people across London.

WHAT YOU'LL DO WITH US? - You can choose any of these items

• Design a Brand Guidelines: Collaborating with our Founder to build a comprehensive visual identity guide that will keep our brand consistent throughout our charity's journey, ensuring everything we produce feels distinctly REMIX. This includes defining our brand colours, typography, imagery style (including photography and illustration direction), logo usage, and overall design principles to ensure a cohesive, youthful and impactful look.

• Visual Storytelling: Translating REMIX's mission and impact into compelling visual narratives that resonate with our audiences. This includes Social Media Posts, Branded Website Images, Roller Banners, Business Stationery, Poster, Flyer and more.

• Guides and Booklets: Helping REMIX spread awareness of our charity, welcoming booklets for volunteers or service users and much more.

This is a voluntary role to help us establish our core brand identity and initial materials. We are flexible and can work around your availability, including the hours you can support us with. We're also ok if you're only able to support us with only the brand guidelines but if you are able to continue to support us afterwards with social media posts, website imagery. promotional printing materials or digital promotional materials then we would be greatful and excited to work with you.

Help us design the visual identity that will inspire and empower us to "remix young lives" across London!

Together, we’re not just changing lives - we’re rewriting futures. Join us. Be the difference. Help us build a London where every young person has the chance to rise.

REMIX

EMPOWER. INSPIRE. TRANSFORM.

Remixing Young Lives

Support Hongkongers to learn and practise English in a welcoming and friendly setting

Organisation: Meridian Wellbeing

Location: Remote (online sessions)

Type: Volunteer

Time commitment:

• 1 session per week (2 to 2.5 hours)

• Initial sessions are expected to take place around lunchtime

• Evening or weekend sessions may be introduced in future based on participant availability

• Final session times will be discussed and agreed in advance with each volunteer

Minimum commitment: 3 months

About Us

Meridian Wellbeing is an independent charity working to improve the mental, physical, and emotional wellbeing of individuals and communities in Barnet. As part of our ongoing support for Hongkongers who have settled in the UK via the BN(O) visa route, we are launching informal, volunteer-led online English sessions to help participants build confidence in using English in everyday life.

We know that many newcomers from Hong Kong face challenges accessing traditional ESOL courses due to long working hours, family commitments, or limited local services. Our project offers an alternative: flexible, accessible, and welcoming English learning spaces run by volunteers.

We are currently recruiting for two volunteer roles:

1. Volunteer ESOL Teacher (Online)

We are looking for a volunteer with a recognised English teaching qualification to lead weekly online ESOL classes (entry level). Sessions are informal but structured, with a focus on everyday communication skills.

Key Responsibilities:

• Deliver weekly English classes online (2–2.5 hours per session)
• Prepare simple, tailored lesson plans and resources
• Encourage participation in a safe, inclusive environment
• Collaborate with the team and help monitor engagement

Requirements:

• ESOL/TEFL/CELTA/TESOL qualification (required)
• Experience working with English learners (desirable)
• Confident using Zoom or similar platforms (training provided as required)
• Experience managing group sessions/classes
• Friendly, patient and culturally aware
• Fluent or highly proficient in spoken English (native-level fluency preferred)
• Available for lunchtime sessions, with potential flexibility for evening or weekend sessions in future.

2. Volunteer Conversation Café Facilitator (Online)

We’re also seeking facilitators to host informal group sessions where Hongkongers can practise English through conversation. No teaching qualifications are needed — just a warm personality and willingness to support others.

Key Responsibilities:

• Host or co-host weekly conversation sessions online (2–2.5 hours)
• Use topics or prompts to encourage group discussion
• Help create a welcoming, supportive environment
• Respect and support participants with different English levels

Requirements:

• Fluent or highly proficient in spoken English (native-level fluency preferred)
• Friendly and confident leading small groups
• Able to use Zoom (training provided as required)
• Available for lunchtime sessions, with potential flexibility for evening or weekend sessions in future.

What You’ll Gain:

• Make a real difference in people’s lives
• Develop skills in teaching and group facilitation
• Be part of a supportive and inclusive team
• Receive basic training and ongoing guidance

Note: All volunteers will need to complete a DBS check. Cantonese language skills are not required.

Volunteer Fundraising Lead

Location: Remote (UK-based preferred)

Type: Volunteer (Flexible, ~5-15 hours/month)

Reporting to: Director/Founder

Organisation Type: Community Interest Company (CIC)

About Us

We are a mission-driven Community Interest Company dedicated to early intervention against online harms and the prevention of child sexual abuse and exploitation (CSEA) and violence against women and girls (VAWG). Rooted in a behavioural science approach combined with systems thinking, we work to understand the contemporary online context for children and young people and pathways to engaging with harmful content, develop evidence-based interventions which support healthier sexual and social development, and create safer communities through primary and secondary prevention.

Role Overview

We are seeking a passionate and proactive Volunteer Fundraising Lead to help us grow our income and strengthen our financial sustainability. This is a key voluntary role for someone with a background in fundraising who wants to use their skills to make a measurable difference in a sensitive but vital area of public benefit, increasingly recognised as an urgent issue and one in receipt of growing governmental attention.

Key Responsibilities

· Develop and lead a fundraising strategy aligned with our mission and values

· Identify and research suitable grant, trust, and foundation opportunities

· Draft and submit funding applications in collaboration with the CIC’s director

· Build relationships with potential donors, funders, and community partners

· Explore and recommend individual giving, crowdfunding, and corporate support options

· Track fundraising performance and maintain basic reporting for transparency and impact

· Contribute to funding-related communications (e.g., case for support, impact updates)

What We’re Looking For

· Experience in fundraising (professional or voluntary), especially in small or early-stage organisations

· Excellent written and verbal communication skills

· Strong organisational skills and ability to work independently

· Commitment to safeguarding, sensitivity, and ethical fundraising

· Alignment with the CIC’s mission and core values of safety, empathy, collaboration, innovation, and integrity

· Understanding of confidentiality, discretion, and working with potentially sensitive subject matter

Time Commitment

· Approximately 5-15 hours per month

· Flexible schedule, with occasional online meetings

What We Offer

· A meaningful opportunity to contribute to the protection of children from online harms, as well as a CSEA and VAWG prevention mission

· Flexible, remote working with supportive leadership

· Recognition in reports and communications

· A reference or endorsement after three months of active volunteering

· The chance to shape fundraising strategy at an early and impactful stage of growth

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Location: Fully flexible / Remote – open to applicants anywhere in the UK

Time Commitment: Approx. 2–4 hours per month (may be more during start-up and registration phase)

About Us

Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire, raise awareness for important causes, and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial trustee board to help launch and register the charity.

Role Overview

We are seeking a Media Trustee to join our board and lead the charity’s media strategy and content creation. This trustee will help share the charity’s projects, expeditions, and mission with a wide audience, while having the freedom to retain their work for personal portfolio use.

Key Responsibilities

· Develop and oversee the charity’s media strategy:

· Create or advise on multimedia content (photo, video, audio, digital)

· Support engagement with media outlets and online audiences

· Advise on storytelling, branding, and public-facing communications

· Assist with reporting and media-related updates to stakeholders

· Contribute to trustee meetings and governance

· Delegate to editing volunteers within the Media Committee

· Help guide the charity through its registration and initial set-up

Person Specification & Requirements:

· Experience or interest in media production, content creation, or storytelling

· Strong communication and creative skills

· Commitment to the mission and values of Unseen Expeditions and its partnered charities

· Ability to work collaboratively with a small, remote trustee team

· Comfortable working remotely and communicating online with a UK-wide board

· UK-based (required for legal trustee responsibilities)

· 2–4 hours per month commitment (more during start-up if possible)

· Basic tools for communication (email, phone, video calls)

What You’ll Gain:

· Opportunity to shape and govern a new, high-profile charity from launch

· Hands-on experience in charity leadership and governance

· Contribution to awareness-raising and adventure-led impact projects

· Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

· Flexible, fully remote role within a passionate, purpose-driven team

· Permission to retain media content created for personal portfolio or professional use

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Location: Fully flexible / Remote – open to applicants anywhere in the UK

Time Commitment: Approx. 2–4 hours per month (may be more during start-up and registration phase)

About Us

Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire, raise awareness for important causes, and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial trustee board to help launch and register the charity.

Role Overview

We are seeking a Fundraising Trustee to join our board and lead the charity’s fundraising strategy. This trustee will ensure the charity secures the resources needed to deliver its mission and projects.

Key Responsibilities:

· Develop and oversee the charity’s fundraising strategy

· Identify and engage potential donors, sponsors, and funding opportunities

· Support applications for grants and corporate partnerships

· Advise on fundraising campaigns and initiatives

· Assist with reporting to stakeholders on fundraising outcomes

· Contribute to trustee meetings and governance

· Delegate to volunteers within the Communications & Fundraising committee

· Help guide the charity through its registration and initial set-up

Person Specification & Requirements:

· Experience or interest in fundraising, grant applications, or sponsorship

· Strong organisational, communication, and networking skills

· Commitment to the mission and values of Unseen Expeditions and its partnered charities

· Ability to work collaboratively with a small, remote trustee team

· Comfortable working remotely and communicating online with a UK-wide board

· UK-based (required for legal trustee responsibilities)

· 2–4 hours per month commitment (more during start-up if possible)

· Basic tools for communication (email, phone, video calls)

What You’ll Gain:

· Opportunity to shape and govern a new, high-profile charity from launch

· Hands-on experience in charity leadership and governance

· Contribution to awareness-raising and adventure-led impact projects

· Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

· Flexible, fully remote role within a passionate, purpose-driven team

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Location: Fully flexible / Remote – open to applicants anywhere in the UK

Time Commitment: Approx. 2–4 hours per month (may be more during start-up and registration phase)

About Us

Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire, raise awareness for important causes, and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial trustee board to help launch and register the charity.

Role Overview

We are seeking a Communications Trustee to join our board and lead the charity’s communication strategy. This trustee will ensure the charity’s mission, projects, and stories are shared effectively with audiences, stakeholders, and partners.

Key Responsibilities

· Develop and oversee the charity’s communications strategy

· Ensure consistent messaging across all platforms and materials

· Support engagement with media, partners, and the public

· Advise on digital and social media presence

· Assist with reporting and communication to stakeholders

· Contribute to trustee meetings and governance

· Delegate to volunteers within the Communications & Fundraising committee

· Help guide the charity through its registration and initial set-up

Person Specification & Requirements

· Experience or interest in communications, PR, marketing, or media

· Strong written and verbal communication skills

· Commitment to the mission and values of Unseen Expeditions and its partnered charities

· Ability to work collaboratively with a small, remote trustee team

· Comfortable working remotely and communicating online with a UK-wide board

· UK-based (required for legal trustee responsibilities)

· 2–4 hours per month commitment (more during start-up if possible)

· Basic tools for communication (email, phone, video calls)

What You’ll Gain

· Opportunity to shape and govern a new, high-profile charity from launch

· Hands-on experience in charity leadership and governance

· Contribution to awareness-raising and adventure-led impact projects

· Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

· Flexible, fully remote role within a passionate, purpose-driven team

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Location: Fully flexible / Remote – open to applicants anywhere in the UK

Time Commitment: Approx. 3–5 hours per month (may be more during start-up and registration phase)

About Us

Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire, raise awareness for important causes, and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial trustee board to help launch and register the charity.

Role Overview

We are seeking a Chair / Trustee to lead our board, provide strategic direction, and ensure effective governance. The Chair will guide the charity through registration and early operations while supporting the delivery of its mission.

Key Responsibilities

· Lead the trustee board and ensure effective governance

· Chair board meetings and oversee decision-making

· Support trustee recruitment, induction, and development

· Act as a primary contact for stakeholders and regulators

· Oversee compliance with charity law and CIO regulations

· Assist with reporting to the Charity Commission

· Help guide the charity through its registration and initial set-up

Person Specification & Requirements

· Strong leadership, organisational, and strategic skills

· Familiarity with charity governance and trustee responsibilities (training can be provided)

· Commitment to the mission and values of Unseen Expeditions and its partnered charities

· Ability to work collaboratively with a small, remote trustee team

· Comfortable working remotely and communicating online with a UK-wide board

· UK-based (required for legal trustee responsibilities)

· 3–5 hours per month commitment (more during start-up if possible)

· Basic tools for communication (email, phone, video calls)

What You’ll Gain

· Opportunity to shape and govern a new, high-profile charity from launch

· Hands-on experience in charity leadership and governance

· Contribution to awareness-raising and adventure-led impact projects

· Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

· Flexible, fully remote role within a passionate, purpose-driven team

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Location: Fully flexible / Remote – open to applicants anywhere in the UK

Time Commitment: Approx. 2–4 hours per month (may be more during start-up and registration phase)

About Us

Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire, raise awareness for important causes, and share unique storytelling and learning experiences from the field.

We are currently recruiting our initial trustee board to help launch and register the charity.

Role Overview

We are seeking a Secretary / Trustee to join our board and ensure strong governance. The Secretary will help the charity meet its legal and regulatory responsibilities while supporting the delivery of its mission.

Key Responsibilities

· Maintain accurate records of trustee meetings and decisions

· Ensure compliance with charity law and CIO regulations

· Support trustee recruitment, induction, and governance processes

· Act as a point of contact for official communications

· Assist with reporting to the Charity Commission

· Help guide the charity through its registration and initial set-up

Person Specification & Requirements

· Strong organisational and administrative skills

· Familiarity with charity governance and trustee responsibilities (training can be provided)

· Commitment to the mission and values of Unseen Expeditions and its partnered charities

· Ability to work collaboratively with a small, remote trustee team

· Comfortable working remotely and communicating online with a UK-wide board

· UK-based (required for legal trustee responsibilities)

· 2–4 hours per month commitment (more during start-up if possible)

· Basic tools for communication (email, phone, video calls)

What You’ll Gain

· Opportunity to shape and govern a new, high-profile charity from launch

· Hands-on experience in charity leadership and governance

· Contribution to awareness-raising and adventure-led impact projects

· Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects

· Flexible, fully remote role within a passionate, purpose-driven team

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Social Change Lab is looking for new trustees. We're looking for people with experience in areas such as charity governance, finance, research, strategy development and communications to strengthen our work in creating high-quality research on social movement effectiveness.

This is a voluntary, unpaid position. While we've outlined our desired skills and experience, don't worry if you feel you don't meet all of the criteria. We're interested in candidates with a range of professional backgrounds and levels of experience. Deadline for applications is Monday, 15 September.

To read more and apply for the role, click the 'Rediect to Recruiter' button.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.