Volunteer volunteer roles in North east

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

AD – USE PDF COPY

Lead Volunteer

Mind Retail

Role Profile

Located at

Shop Based

Department

Mind Retail 

Hours

Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

About the role

Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.

Key tasks

Our Lead Volunteers are responsible for all of the following tasks:

· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:

o Setting up the till and cashing up at the end of the day

o Conducting a shop floor walk

o Conducting health & safety compliance checks, such as inputting information into our H&S system

o Checking shop emails and cascading key messages to the team

o Securing the shop

o Making sure housekeeping and cleaning is completed

· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.

· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide

· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.

· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.

· Performs management till functions such as refunds.

· Provides direction and support to shop volunteers, following instructions from the shop management team.

· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.

· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.

Like our other volunteers, Lead Volunteers also support with the below key tasks:

· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.

· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.

· Actively promotes Gift Aid to maximise contributions from donations.

· Supports with the rotation, quality and replenishment of stock in order to maximise sales.

· Answering the shop telephone and taking messages from customers and our internal teams

· Ensures excellent shop standards at the end of the trading day and following closedown procedures

What you’ll gain from being a Lead Volunteer

· Experience working as part of, and leading, a diverse team

· Shop management and retail management experience

· Key holder experience

· Opportunity to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

About you

· Commitment to our values & behaviours

· Enthusiastic and committed to achieving shop targets

· Flexible and adaptable approach

· Ability to work as a team and on your own initiative

· Able to build good working relationships

· Ability to work within Mind Retail’s policies and procedures

· Willingness to learn

· Good customer service skills

· Good communication skills

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

AD – USE PDF COPY

Lead Volunteer

Mind Retail

Role Profile

Located at

Shop Based

Department

Mind Retail 

Hours

Flexible – we value any time that you can give us, this can be a few hours, half days or full days. It’s important that within the time you give us, that you can meet all of the responsibilities of the role, outlined in the role profile.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

About the role

Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops. Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do.

Key tasks

Our Lead Volunteers are responsible for all of the following tasks:

· Opening, closing and managing the shop in the shop management team’s absence, which could include but not limited to:

o Setting up the till and cashing up at the end of the day

o Conducting a shop floor walk

o Conducting health & safety compliance checks, such as inputting information into our H&S system

o Checking shop emails and cascading key messages to the team

o Securing the shop

o Making sure housekeeping and cleaning is completed

· Works with the shop management team to meet sales targets and supports with ensuring that the volunteer team understand and are working to meet and exceed the agreed targets.

· Supports with ensuring the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes, following the principles outlined in Mind Retail’s Pricing Guide

· Follows all company policies, shop standards and operating procedures and supports with the communication of these to other shop volunteers.

· Supports with the preparation and completion of shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures.

· Performs management till functions such as refunds.

· Provides direction and support to shop volunteers, following instructions from the shop management team.

· Supports with ensuring all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for our customers and colleagues.

· May support the shop management team with the recruitment of shop volunteers, planning volunteer cover and training.

Like our other volunteers, Lead Volunteers also support with the below key tasks:

· Supports with the presentation and maintenance of the highest standards of shop merchandising and visual layout.

· Supports with ensuring maximum stock availability through effective stock control and shop replenishment, adhering to Mind Retail’s merchandising guidelines.

· Actively promotes Gift Aid to maximise contributions from donations.

· Supports with the rotation, quality and replenishment of stock in order to maximise sales.

· Answering the shop telephone and taking messages from customers and our internal teams

· Ensures excellent shop standards at the end of the trading day and following closedown procedures

What you’ll gain from being a Lead Volunteer

· Experience working as part of, and leading, a diverse team

· Shop management and retail management experience

· Key holder experience

· Opportunity to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

About you

· Commitment to our values & behaviours

· Enthusiastic and committed to achieving shop targets

· Flexible and adaptable approach

· Ability to work as a team and on your own initiative

· Able to build good working relationships

· Ability to work within Mind Retail’s policies and procedures

· Willingness to learn

· Good customer service skills

· Good communication skills

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

South Shields Memory Walk is back for 2026, and so are our amazing volunteering opportunities. Memory Walk is so much more than a sponsored walk. Every year thousands of people come together to remember and bring hope for a brighter future.  It will take a society to beat dementia and by volunteering at Memory Walk you can be a part of it.

This is a walk like no other; this is thousands of people walking for a better future for those with dementia. Join the volunteer team on Saturday 10th October at Bents Park in South Shields. 

There is something for everyone, with roles based in the event site and along the route. Be part of an unforgettable event experience as you cheer at a marshal point, follow the route as a back marker, sell some goodies or congratulate walkers with their finish line medal. You will have the opportunity to pair up with a friend or another volunteer and we’ll make sure you have everything you need! 

Sign up to volunteer at Memory Walk this October! 

Use your creativity as a graphic or motion designer to help us grow our cinema's social media presence and our audience.

To enjoy this role, you will need to: 

• Have a positive and enthusiastic attitude
• Enjoy using your communication skills
• Have some publicity or marketing experience
• Enjoy creating and posting content for social media
• Be keen to create and take opportunities to raise our profile in the media

To enjoy this role uou will need to: 

• Have a positive and enthusiastic attitude
• Enjoy using your communication skills
• Have some publicity or marketing experience
• Enjoy creating and posting content for social media
• Be keen to create and take opportunities to raise our profile in the media

Do you have a passion for helping grow support that transforms lives? Are you ready to use your skills to make a difference? 

Join DFN and play a key role in growing the funding and partnerships that support our programmes in India.

Dignity Freedom Network (DFN) works in cities and in rural villages across India. We champion those society sidelines including those from low caste and tribal backgrounds.  Could you help secure funding from grant makers for our education, health and protection programmes?

What will you be doing?

You will support DFN’s fundraising team by helping to identify new opportunities, strengthen relationships with supporters, and contribute to the development of funding opportunities that enable our work to grow.

This role will involve using your writing and research skills to support a range of activities, working closely with the team to help increase DFN’s fundraising capacity and impact. The role is remote, with regular opportunities to connect with the fundraising team and learn more about DFN’s work. You will need access to a computer and the internet. 

What are we looking for?

Skills and experience

Essential 

• Good research skills 

• Excellent writing

• Strong interpersonal and communication skills. 

• Organised, reliable, and able to manage multiple tasks. 

• Commitment to equality, diversity, and inclusive practice. 

• Comfortable working independently and collaboratively in a small team. 

Desirable 

• Experience intrust and foundation fundraising and/or major donors 

• Previousfundraisingexperience (paid or voluntary) 

• Experienceofdevelopingfundraising resources 

What difference will you make?

Your contribution will help DFN strengthen its fundraising approach and secure support for programmes that create opportunities and improve lives.

By sharing your skills and experience, you will help a growing charity expand its ability to deliver meaningful work with communities across India.

What are the Benefits for you?

• Experience in a small, entrepreneurial charity where your contribution has visible impact. 
• Opportunities to develop or broaden your fundraising skills in a supportive environment. 
• Informal training in fundraising skills

• A warm, values‑driven team committed to inclusion, learning, and positive change. 

• References and recognition for your contribution to help you secure your first or next paid role

• An opportunity to make the world a better place!

• Working flexibly, tailored to your availability.

Dignity Freedom Network (DFN) is active across India. We work in large cities and in rural villages, with young children and new mums, with women who have experienced exploitation, and families facing discrimination and prejudice. We work to champion those society sidelines including those from low caste and tribal backgrounds.

Indian colleagues and volunteers deliver impactful education, health, protection and vocational skills programmes - the ladder needed by those we seek to help to overcome the barriers they face.

Who are we: 
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you. 

About the role: 
 
We are looking for people to help lead some our teams across the organisation. We are volunteer led and manage 65+ volunteers across the country, most of them remoately. There are 10 different teams ranging from creative to business development. We are looking for up to 10 people to help with the coordination of feedback, delegation of tasks and assisting with running monthly meetings. We have a very diverse team of volunteers from all different culture, religons and disabilities. 

Our values: 

We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you! 

What are we looking for? 

We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.

Skillset; 

• Communication skills  

• Coordination skills

• Delegration 

• Knowledge or previous experience of working with disabilities. 

• Knowledge of inclusive design and work practices or open to learning.

• Organised  

• Adaptable  

• Willing to learn and develop  

• Thrill of building an online community. 

• Have a basic DBS check

• Positive attitude towards disability or illness 

Benefits of joining Buttons & Bubbles C.I.C:  

• Gaining valuable experience. 

• Improving your confidence 

• Allows you to explore potentially different areas of interest. 

Benefits of volunteering with us:  

• Making a difference to the community 

• Makes a positive impact on people 

• Develop your current skill set and gain new skills. 

• Displays your level of commitment to future employers. 

• Displays your ability to balance and schedule your time effectively when seeking future 

• Employment opportunities

Fashion Hub Volunteer 

Could you support sustainable fashion and help raise funds to end unfit housing and homelessness? 

Will you become part of our Sunderland Warehouse team and make a meaningful difference?

Join our warehouse team and play a hands-on role in giving quality clothing a second life. You’ll help sort and prepare donations from well-known retail brands, supporting sustainable fashion while raising vital funds to tackle unfit housing and homelessness. This is a great opportunity to gain practical experience in garment handling and warehouse operations, perfect for anyone interested in fashion, retail, or behind-the-scenes logistics. 

We can’t make the most of donated clothing without people to help us sort and prepare it with care. If you’d like to be part of that, we’d love to hear from you 

Location: Shelter Warehouse, 244-246 High Street West, Sunderland

Suggested contribution: It’s up to you! Volunteers can support for a few hours a day, or a few days a week.

Availability: Our warehouse is open Monday to Friday from 9am – 5pm

If you can give even a few hours during any of these times, we’d really love to hear from you.

Interested? You can visit our warehouse to find out more or apply online and we’ll be in touch. 

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details. 

Shop volunteering helps fight the housing emergency by raising vital funds that enable Shelter to provide advice and support for people who are experiencing bad housing and homelessness, as well as powering us to campaign for change. 

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We welcome applications from people with a wide range of skills and experiences. It doesn’t matter if you’ve not volunteered or worked in a warehouse before. What’s most important is that you are a team player, willing to learn and want to make a difference in tackling the housing emergency while gaining warehouse or logistic experience.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences. 

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance. 

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

• You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us or speak to someone at the shop. 

• We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further. 

VOLUNTEER: Company Secretary (Trustee or Non‑Trustee)

SUNSHINE Charity — Positivity • Human Connection • Community • Belonging

SUNSHINE Charity is a vibrant, 100% volunteer‑powered start‑up movement dedicated to bringing SUNSHINE into people’s lives. We aim to help smash loneliness and social isolation by creating welcoming opportunities to connect, participate, learn, volunteer, make friends and feel like you belong.

• We are joyful.
• We are human.
• We are community-powered.
• And now, we are ready for a skilled, organised, confident Company Secretary to help guide our next chapter.

Why We Need You

SUNSHINE is growing — fast. Our programmes, events and volunteer opportunities are about to launch across London, and our governance needs to stay strong, structured and steady as we expand.

Our Founder, who has been carrying the charity forward with enormous heart and energy, is stepping back from leading the board to focus on operational delivery. He will remain as Vice Chair, offering continuity and support — but we now need a Company Secretary who can bring clarity, organisation and governance confidence to a developing board.

Our current trustees are passionate, committed and enthusiastic, but apart from the Founder, they are new to trusteeship. We need someone who can:

• Keep us compliant

• Keep us organised

• Keep us aligned

• Keep us moving

• And help shape a board that reflects SUNSHINE’s culture of positivity, connection, community and belonging

If you’re an experienced governance professional, administrator, trustee, or someone who simply loves structure, accuracy and good process — this role is made for you.

What You’ll Do

As Company Secretary of SUNSHINE Charity, you will:

• Ensure our governance is strong, compliant and well-documented.

• Prepare and circulate board papers, agendas and minutes.

• Maintain statutory records and filings.

• Support the Chair and Vice Chair with board coordination.

• Provide guidance on best practice and charity governance.

• Help newer trustees understand their responsibilities.

• Keep our board running smoothly, positively and professionally.

You’ll be joining a charity where kindness is a superpower, community is everything, and every volunteer helps bring SUNSHINE into people’s lives.

This role can be taken as either:

• A Trustee position, joining the Board formally.

• A Non‑Trustee position, supporting governance without voting responsibilities.

Time Commitment

We keep things simple, structured and manageable.

• Board meetings: Every 3rd Monday, 7–9pm.

• Working groups: Light involvement between meetings.

• Total commitment: Around 4 hours per month.

This is a role designed for someone who wants to make a meaningful difference without an overwhelming time burden.

Who We’re Looking For

You’ll thrive in this role if you are:

• Experienced in governance, admin, compliance or charity operations.

• Confident with documentation, organisation and record‑keeping.

• Calm, structured and detail‑focused.

• Warm, encouraging and people‑positive.

• Skilled at supporting and guiding newer trustees.

• Passionate about tackling loneliness and building community.

• Energised by SUNSHINE’s culture of positivity, human connection, community and belonging.

What You’ll Gain

• The chance to shape a charity with huge heart and huge potential.

• A close, collaborative relationship with the Chair and Vice Chair.

• The opportunity to build strong governance foundations from the start.

• The joy of helping people feel connected, valued and part of a community.

• A role where your organisational superpowers genuinely change lives.

Ready to Bring Your Light to SUNSHINE?

If you’re someone who loves good governance, clear structure and helping a board shine — we’d love to hear from you.

Join the SUNSHINE movement.

Help us bring connection, community and belonging to London.

COME SHINE WITH US.

Action Tutoring is a national education charity that offers free maths and English tutoring to pupils facing disadvantage. 

By volunteering as a tutor at a local school or online, you'll be supporting children to build their confidence and help ensure they leave school with the grades needed to build a bright future.

What will I be doing?

• Tutoring 1-3 pupils in Year 5 or 6, or Year 7, 10 or 11.

• Commit to one hour a week, for up to 20 weeks. You choose the day and time to sign up to.

• Use our tutor workbooks to guide your pupils through activities that will boost their confidence and grades.

What you'll gain:

• Receive induction training, tutor workbooks and ongoing support.

• Develop skills like communication, leadership, and problem-solving.

• Meet like-minded people in our volunteer community.

• Travel expense reimbursement (up to £5 per session).

• Free DBS check.

This volunteer role is perfect for you if you:

• Are passionate about making a difference and helping young people succeed, particularly those facing disadvantage.

• Seek valuable experience working with children and are eager to hone essential skills such as communication, mentorship, and leadership – all highly valued in any career path.

• Have a busy schedule but are keen to contribute to your community, as this flexible role requires just one hour a week, either in-person or conveniently online.

We look for volunteers with:

• Solid subject knowledge in the area they wish to tutor, which may be demonstrated by a degree or grade B at A-level qualification (or equivalent) or relevant experience.

• The ability to explain concepts clearly and patiently.

• A commitment to supporting pupils’ academic progress.

We recognise that valuable experience can be gained through diverse routes, so if your qualifications differ from those mentioned - we still encourage you to apply! Please highlight any relevant experience or skills in your application.

We welcome applications from volunteers across England, Wales, Scotland, and Northern Ireland. (Please note: this is a volunteer, unpaid position.)

Our volunteers say:

" The Action Tutoring team has been fabulous in their support: timely updates, always available, closely following progress, and ready to intervene where needed, very professional indeed!"

"Volunteering is very rewarding. I would say the skills that one develops from teaching the pupils are transferable to any walk of life and make you a better person. I would highly recommend it."

We’re REMIX, a Shoreditch‑based social mobility charity on a mission to help young people rewrite the stories they’ve been handed and remix their lives with confidence, creativity, and community. This September, we’re launching something big — and we need a Graphic Designer with energy, imagination, and a love for bold youth culture to help bring it all to life.

This VOLUNTEER Role

We’re looking for a volunteer Graphic Designer who can help us shape the visual identity of our launch. You’ll create a set of key design assets that will help us show the world who we are and what we stand for. Think vibrant, street‑inspired, future‑leaning visuals that feel at home in Shoreditch — and speak directly to young people who are ready to rise.

What You’ll Be Creating For REMIX

You’ll help design items such as:

• Launch event visuals.

• Social media graphics.

• Flyers, posters, and digital promo materials.

• Templates our team can use going forward.

• Any other creative pieces that help us show up loud and proud in September.

What You Bring To REMIX

• A passion for youth culture, creativity, and social impact.

• A design style that feels fresh, expressive, and culturally aware.

• Confidence using your preferred design tools.

• The ability to collaborate with a small, friendly team.

• A desire to use your skills to open doors for young people.

What You Get From VOLUNTEERING With REMIX

• A chance to shape the visual identity of a brand‑new charity.

• Portfolio‑ready work with real‑world impact.

• Creative freedom and space to experiment.

• A community that values your ideas and your craft.

• The knowledge that your work will help young people step into their power.

• Your work with us showcasing in your portfolio with a thank you testimony from us.

Ready to Remix?

If you want to use your creativity to spark change — and help us launch something meaningful this September — we’d love to hear from you.

Tell us a bit about yourself and share a link to your work.

Let’s build something powerful together.

The Events Manager is in charge of organising events for Chapters. They will ensure there is a suitable amount of events booked in for every chapter in accordance to predicted volunteer availability. They will take event booking forms and advertise these events to the volunteers, pushing them to sign up to events.