Volunteer roles in north west
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraisers wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for fundraisers to contribute to our community-led fundraising strategy, to develop relationships with funders and to write funding applications.
You would join our fundraising circle, which coordinates our fundraising efforts. It is currently exploring grant opportunities and developing relationships with businesses and other funders. We meet online on Google Meet and volunteers complete agreed tasks remotely.
If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers.
We would also love to hear from potential volunteers without experience but with transferable skills.
East London Waterworks Park is an exciting and ambitious project. Without funding we won’t be able to make it happen, so you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TikTok and Instagram Reels Content Creator (Volunteer, Unpaid)
Empathos Foundation is looking for a creative and enthusiastic TikTok and Instagram Reels Content Creator to help us craft impactful short-form videos that amplify our mission and campaigns. This is a volunteer, unpaid role designed for individuals passionate about storytelling, social media trends, and creating meaningful content. This remote position requires a commitment of approximately 4 hours per week, with access to Canva Pro for your video editing needs.
What You’ll Do:
- Edit and create a series of TikTok and Instagram Reels using post-event footage, photos, and media that we’ll upload to Google Drive.
- Transform raw content into engaging short-form videos that highlight events, promote campaigns, and resonate with our audience.
- Stay on top of TikTok and Instagram Reels trends, incorporating music, transitions, and styles to increase engagement.
- Collaborate with the team to align your work with our branding and objectives.
- Produce visually compelling and shareable videos to promote events, initiatives, and impact stories.
The Impact of Your Work:
Your contributions as a volunteer will help us:
- Amplify our mission: Use engaging videos to highlight our work in academia and welfare, inspiring wider support and participation.
- Promote events effectively: Showcase event highlights and key moments to attract and engage audiences.
- Expand our reach: Build a stronger social media presence, reaching new audiences and increasing our visibility.
- Foster community engagement: Use storytelling to connect with supporters and encourage their involvement.
Skills, Experience, and Qualities:
- Video Editing Skills: Proficiency with Canva Pro, CapCut, Adobe Premiere, or similar tools to create professional-quality videos.
- Social Media Trend Knowledge: Awareness of TikTok and Instagram Reels trends, including popular music, challenges, and editing techniques.
- Creative and Organised: Ability to create engaging narratives from raw footage and maintain consistent quality and branding.
- Passion for Storytelling: Strong enthusiasm for using video to inspire change and communicate our impact.
- Time Management: Commitment to approximately 4 hours per week, with the ability to meet deadlines.
- Collaborative Mindset: Comfortable working remotely with a team and open to feedback.
While this is an unpaid role, it’s a fantastic opportunity to gain experience, grow your portfolio, and make a real difference by contributing to meaningful causes.
Join Empathos Foundation as a TikTok and Instagram Reels Content Creator. Help us turn post-event media into inspiring stories that engage and empower communities!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
East London Waterworks Park is looking for illustrators, animators and graphic designers to help campaign in the creation of our new park with natural swimming ponds.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for illustrators, animators and graphic designers to contribute to our community-led working circle who are working on coordinating our digital marketing.
There is opportunity to lead on projects across content creation, social media, film or any other channels of interest, and facilitate the direction of the working circle.
The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.
While technical skills are essential, we also value your ability to think creatively and strategically. You should have experience in creating engaging visual content for various platforms that will engage stakeholders and decision makers, such as public reports, presentations for decision makers, social media and websites. A strong understanding of storytelling and the ability to communicate complex ideas effectively through visuals will be invaluable. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.
Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds.Your creative talents will be invaluable in bringing the park’s biodiversity to life. Through your illustrations, animations, and graphic designs, you’ll help us create visually captivating content that inspires, educates, and engages our community, stakeholders and decision makers. Your work will play a vital role in fostering a strong connection between people and nature, ultimately creating the park’s future.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to gain professional writing skills and have your named work viewed by thousands? Do you have a passion for great literature or fine art or classical or contemporary music or history or archaeology or something else in the humanities? Do you love to learn about other cultures, their cuisine, customs and language? Do you want to join a vibrant community of writers? Then write for us!
The Cultural Me is a platform for arts and culture with a focus on discovering practical solutions for mental wellbeing, leisure and travel.
We are looking for writers to research and write micro-articles (roughly 750 words), on selected subjects, for example, a piece on Tolstoy, or Early Renaissance to Contemporary Art, or Latin American magic realism to Postcolonial Literature, or Sri Lankan culture, or Beethoven, or Film... You will also be involved in editing contributions from other writers.
If you have never written professionally before, then don't worry: all we ask for is a Bachelor’s Degree in the Arts and Humanities. We are also happy to consider you if you have alternative qualifications — provided you can demonstrate specialist subject matter knowledge in one or more areas in the arts and culture (and you love reading). The articles we produce (unlike popular media) are to the best academic standards. The ideal person, therefore, should enjoy writing articles that are well-researched yet written in an accessible format suitable for the public at large.
Here is what you can expect from us in return for your voluntary work:
- Detailed and friendly, one-to-one editorial feedback on almost every line you write.
- How to write for a busy mainstream reader: developing a story.
- A language and style guide reflecting modern trends in mainstream media.
- The chance to develop a deeper understanding of the arts, history, philosophy...
- Publication of your work to a global audience on a fast-growing platform.
- A link to your writing portfolio to include in your CV.
- A chance to join our diverse community of writers in our active chat space with the option to contribute to our growing social feed on the Cultural Me website.
In addition, if you provide The Cultural Me as a reference for a potential job, we will provide a personalised reference based on your portfolio. Our writers have secured jobs with organisations such as the Red Cross, Kobalt Music, Oxford University Museums, amongst others.
This is a brilliant opportunity for someone with a passion for the arts and culture to join a community on a worthy mission. If you love the idea, then please email Emma by clicking on ‘Apply’ and writing a short cover letter explaining what you like about the role.
COMMENTS FROM OUR WRITERS
Claire Woods — MA Creative Writing, Open University
‘The editors have a keen eye for detail, and I’m learning so much already!’
Florence Gildea — MPhil Sociology, University of Cambridge
‘The level of support, the attention to detail and the encouragement I experienced while writing for The Cultural Me was absolutely unprecedented in all my years of writing. Editing is an underappreciated skill these days, as people are keen to publish content as quickly as possible. It is a testament to the commitment of the Editors at The Cultural Me for producing resources of the highest quality that they put so much time and effort into working with writers like me. I felt both stretched and valued.’
Zoe Willis — BA French and German, University of Bristol
‘Working on The Cultural Me micro-articles really made me interrogate what I was writing, making sure the subject was absolutely clear for those reading it. At university, you are never told to examine each sentence as to how it fits in with your argument.’
Elise Czyzowska — BA English Literature & Language, University of Oxford
‘Writing for The Cultural Me has allowed me to continue practising my analytical reading from university, and given me the opportunity to share my thoughts on the literature I know and love.’
Nicholas Benton — BA English Literature, University of Sheffield
‘The Cultural Me provided me with a detailed commendatory reference that helped me secure a place on a master’s degree at the University of Birmingham.’
Tom Mackinnon — BA History of Art, University of Cambridge
‘Since starting to write for The Cultural Me, I’ve actually learned a lot about writing for mainstream readers. At the same time, I really enjoy being able to keep in touch with the topics I love. I do recommend this experience to anyone wanting to pursue a career in writing, curation or education.’
SAMPLE MICRO-ARTICLES
Please see the attachment.
SAMPLE WRITER PROFILES
Deepa — https://thecultural.me/people/Deepa-Srivastava-109829
Elizabeth — https://thecultural.me/people/Elizabeth-Hopkins-109782
Rami — https://thecultural.me/people/Rami-Barhoumi-109470
Gemma — https://thecultural.me/people/Gemma-Unyereno-109538
Belinda — https://thecultural.me/people/Belinda-Robinson-109600
Josef — https://thecultural.me/people/Josef-Steen-109610
To demystify and to bring to life the scholarly humanities for practical use.




The client requests no contact from agencies or media sales.
Role: Digital Activities Volunteer
Commitment: Currently, sessions are run both during the week (mostly in the afternoon) and at weekends (usually on a Saturday). Activity volunteering is a flexible commitment, and you will be able to sign up for the session you like and when you have time. It really is up to you and your availability.
Location: Remote
Availability: RSBC Events · https://lu.ma/rsbc
Age: 18+
Our Mission Statement:
RSBC believes that every blind young person should have the chance to live life without limits.
By giving young people the essential skills and confidence to take control of their life, they can unleash their true potential.
Our success depends on our values
Underpinning all RSBC’s work are values embedded in trust and excellence:
TRUST: Respect and accountability
ENERGY: Straight talking and constantly learning
AMBITION: Confronting reality and driving results
MOTIVATION: Vision impaired children and young people are our number one priority, and we look for solutions, not problems
What will I be doing?
Our amazing Activity Volunteers play a key role in supporting blind children and young people to take part in a variety of activities. These range from sports, creative (singing, performing, art), audiobook club and day trips. Our activities are designed for blind young people to meet new friends, gain confidence, learn new skills/sports, and become more independent. The skills you have developed in your career and personal life will be invaluable to our young people.
Key Tasks and Main Duties
Online activities:
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support the session timetable
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facilitate the communication and social interaction between participants
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encourage members of the group to participate and share their opinions
Who are you?
We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow RSBC’s policies and can be an excellent ambassador for RSBC. We particularly welcome applications from people with lived experience of sight problems.
What’s in it for me?
RSBC offers the opportunity to gain insight and experience into helping others with sight issues. As part of your volunteering, you will have access to Sighted Guide training, a training session designed to help you understand the issues and complexities of sight problems and give you the ability to help others navigate the world.
RSBC also provides paid expenses for your volunteering experience, you can claim up to £10 per day.
RSBC can also provide references and impact reports from your volunteering if required.
You will be fully supported in your role by our team of expert and compassionate service delivery team.
Develop or utilise your skills – As a volunteer, you’ll be given plenty of opportunities to develop new skills or use those you already have, which can help to build your CV, boost your employability and give you a sense of satisfaction.
What's in it for the Community?
Make a difference to people’s lives
Help in your community
Help deliver creative services to help people with sighted issues feel included in the world around them.
Make a direct and tangible difference to the lives of blind and partially sighted children and young people.
Safeguarding:
Due to the nature of the role, before you can begin volunteering with RSBC there are some required safeguarding checks which will need to be completed.
All RSBC volunteers undergo an Enhanced DBS check (paid for by RSBC) and must provide two references.
All volunteers will also be booked onto safeguarding training.
RSBC risk assesses all its services and activities.
Next Steps:
If this sounds like you, please fill out an expression of interest, and one of our volunteer team members will get back to you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking to recruit an enthusiastic, fast learning Midlands & Wales intern to join our growing team at Human Appeal; helping us with admin tasks, recruitment of volunteers for events and online fundraising campaigns, research for various upcoming events and help with general tasks.
Main tasks include:
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Administrative tasks such as collating data, contacting signups for various challenges, deployments and events.
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Assist with administrational tasks relating to fundraising
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Research venues, catering and other fundraising related tasks for upcoming events
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May be asked to go to occasional events dependent on location
Knowledge/Experience/Skills required:
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A good understanding of humanitarian relief
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Effective written and oral communication skills
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Problem solving skills
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Ability to prioritise your workload
Benefits of volunteering with us:
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Experience of operating within the Fundraising department of an international charity
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Opportunity to develop knowledge and skills in Fundraising
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Excellent support as part of a friendly team
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Excellent training opportunities
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Offer to provide references after 3 months of volunteering
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Support in developing your CV (should you want it)
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Opportunities to take part in Human Appeal events
Learning & Development:
To enable you to take part in this opportunity Human Appeal will provide:
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A detailed induction to provide you with an overview of Human Appeal
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Training and shadowing providing all the information and skills needed to fulfil the role
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A dedicated member of staff to provide ongoing support and supervision
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Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy
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A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for friendly people to get involved in becoming Parent Champions!
Are you interested in making a difference?
Would you like to help other parents and carers?
Do you enjoy meeting new people?
If so, this could be the volunteering opportunity for you!
Families who access our services are regularly consulted with, and now we would like to invite some parents to join us, to volunteer, and to help make a difference to their local community.
PLEASE NOTE YOU MUST BE INVOLVED WITH FAMILY HUBS CALDERDALE, LIVE IN NORTH HALIFAX OR LOWER VALLEY, AND BE A PARENT TO BE CONSIDERED FOR THIS VOLUNTEER ROLE.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to brighten someone’s day?
We are looking for people aged 18 and over who are friendly, and who like to listen, to become volunteer telephone befrienders with Staying Well.
If you have a little time each week to brighten someone’s day this could be the perfect opportunity for you.
How much time does it take?
We only ask you to make one phone call a week that is between 30-60 minutes long. We ask you to commit to ring for 6 months.
What are useful befriending skills to have?
Happy to Listen
A Good Sense of Humour
Patience
Happy to Chat
Empathetic
Flexible
Reliable and Punctual
Able to Maintain Confidentiality
Non-Judgemental
PLEASE NOTE YOU WILL NEED TO BE BASED IN CALDERDALE IN ORDER TO BE CONSIDERED FOR THIS VOLUNTEER ROLE.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cornerstone Library in Churchtown, Southport
Trustee/Fundraiser vacancy
The Role
Our community library is looking for a proactive Trustee who will lead on fundraising in tandem with our volunteer fundraising team to identify event opportunities and move them to successful completion. The successful fundraiser will also help to develop corporate sponsorship, legacy giving and individual donations to support our small charity . The skills we would appreciate are abilities to:
· Bring ideas for new and resourceful fundraising activities;
· Manage fundraising events with our volunteer fundraising team from forecasting through to conclusion;
· Research local corporate and individual sponsorship and partnerships and communicate effectively with them;
· Maintain a simple fundraising database;
· Assist in marketing our events, creating posts for social media and email marketing, possible digital fundraising and sponsored events;
· Communicate with our small team of fellow-Trustees to help us move forward and shape our strategy.
The attributes we hope that you, as a volunteer, will bring include:
· Experience in successful fundraising;
· Good written and verbal communication skills, including computer software skills;
· Have available a minimum of 6 months commitment.
If you are enthused by the opportunity to use your skills to help us to move forward our small community library, we look forward to hearing from you. This is a volunteering, unpaid role but one which will realise a long-held vision to provide not just a community library but a safe, warm community space for local residents.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Empathos Foundation is seeking a creative and passionate Social Media Graphics Designer to help us create engaging and visually appealing posts for our social media platforms, including Instagram and LinkedIn. As a remote volunteer role, you'll work approximately 4 hours per week, designing content that aligns with our mission and campaigns.
You’ll have access to Canva Pro and be part of a supportive team that values your input and creativity. This role is perfect for someone eager to gain experience in the non-profit sector, build their design portfolio, and contribute to a meaningful cause.
What You’ll Do:
- Design graphics for social media posts in line with our branding.
- Collaborate with the team to align content with ongoing campaigns.
- Create visually compelling content that resonates with our audience.
The Impact of Your Work:
As a Social Media Graphics Designer at Empathos Foundation, your work will directly support our efforts to raise awareness, engage our community, and inspire action.
- Amplify our message: Your designs will communicate our campaigns and bring attention to initiatives in healthcare, education, and poverty relief.
- Increase engagement: By creating eye-catching content, you’ll help us reach more people and encourage interaction with our platforms.
- Shape our online presence: Your contributions will strengthen our brand and elevate our visibility, ensuring our message reaches those who need it most.
Skills, Experience, and Qualities:
- Graphic Design Skills: Proficient in tools like Canva or Adobe Creative Suite.
- Social Media Savvy: Understanding of Instagram and LinkedIn trends and best practices.
- Passion for Making a Difference: Enthusiastic about supporting impactful causes through creative design.
- Fast Turnaround: Able to deliver high-quality designs quickly and efficiently.
- Attention to Detail: Consistency with branding and a strong eye for design aesthetics.
- Collaboration: Willingness to work with a team and incorporate feedback.
- Time Management: Commit to 4 hours per week and effectively manage tasks.
Your designs will not just be graphics—they’ll be catalysts for change, inspiring others to join our mission and make a difference.
Join us as a Social Media Graphics Designer to use your creativity for good and help Empathos Foundation make an even greater impact.
The client requests no contact from agencies or media sales.
Alpha Academies Trust seeks two Trustees to help guide their strategic vision. This is an opportunity to contribute to the long-term success of Alpha's academies.
Applications close: 9 a.m. Monday 26th May 2025
Location: Stoke-on-Trent and North Staffordshire (hybrid or remote is available)
Time commitment: 4 board meetings per year
About Alpha Academies Trust
We are an ambitious and forward-thinking education provider dedicated to delivering a first-class education for every child. Established to create a network of primary and secondary academies in North Staffordshire, our mission is to overcome inequality and ensure that all students, regardless of background, have access to high-quality education and life-changing opportunities.
About the roles
We are committed to delivering a first-class education that overcomes inequality. To support our mission, you will work with the board to shape the strategic direction of the Trust, ensuring strong governance, financial sustainability and high educational standards.
You will work closely with fellow Trustees, the CEO and school leaders to provide oversight and challenge, helping to improve outcomes for the 4,300 students across our six academies.
Key responsibilities include contributing to strategic decision-making, ensuring educational and financial performance accountability and supporting the executive team in delivering transformational education.
Who we are looking for
We are seeking Trustees who share the same passion for working with young people, value the impact a great education has on transforming life chances and the social mobility for young people living in disadvantaged communities; and have the energy and enthusiasm for working with a committed and dedicated team of trustees and staff to support our ongoing growth and success.
Send & Inclusion Trustee
We are looking for a senior leader with SEND & inclusion experience within an education setting, such as a headteacher, school improvement specialist, or academic with a track record of driving high standards. Experience in curriculum development, assessment and school leadership would be highly beneficial. Your expertise will support our efforts to enhance teaching quality and student outcomes across our academies.
Legal Trustee
We seek a legal professional with expertise in governance, compliance, or education law. Your knowledge will help ensure that the Trust meets its legal and regulatory responsibilities, mitigating risks and supporting effective decision-making. Experience in HR law, charity law, or contracts law would be advantageous.
We welcome applications from all backgrounds and are particularly keen to hear from individuals who reflect the diversity of the communities we serve.
If you are passionate about making a difference in education and have the skills to support our growth and success, we would love to hear from you.
Peridot Partners and Alpha Academies Trust are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidates will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 26th May 2025.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Job Overview
We are seeking dedicated and passionate volunteers to join our team. This role is perfect for individuals looking to make a positive impact in the community while gaining valuable experience. As a Volunteer, you will have the opportunity to support blind and partially sighted people to attend and enjoy social and peer-support groups and activities such as the Visual Impairment and disability accessible sport Boccia. The group currently meet from 1pm to 3pm with support from charity staff from Galloways. We are looking for volunteers to help to create and maintain a supportive environment, to keep the conversation flowing, make brews, guide people and be a friendly voice.
Duties
- Assist in the planning and supporting community events and activities.
- Support in creating a safe and encouraging atmosphere.
- Making brews and keeping the drink preparation area clean and tidy
- Help maintain an organised environment by setting up and clearing away equipment or materials used during events.
- Participate in training sessions to enhance your skills and knowledge relevant to your volunteer role.
Job Type: Volunteer
Since 1867, Galloways has been dedicated to empowering people with sight loss across the North West. Today, we continue to support local people in rem
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us to grow brand-new online charity platform A Good Thing! Come on board to help us manage relationships with the businesses that have joined us: use your communications skills to drive more businesses to engage with the platform and to make donations of things they no longer need.
A Good Thing is a not-for-profit set up with one mission: to send less to landfill, and more to a good cause. We're rolling out fast across the UK, momentum is building, and we're growing a network of passionate local volunteer champions right across the country to drive our growth.
You’ll be using both your communications skills and your project management expertise to help us grow the number of businesses engaging with the platform and giving things away.
Come with us on our journey towards reducing waste and boosting wonderful local charities at the same time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You'll be
- help set up and/or man stalls at events
- help on collection days like supermarket collections events or street collections
- help at fundraising events such as quiz nights, cake sales and dances
- promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.