Volunteer roles in north yorkshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the Stockport and SE Manchester Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Preston Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an Arabic speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!
Many older adults and vulnerable individuals in the UK’s Arabic-speaking community experience loneliness and isolation. By offering just a small amount of your time each week, you can make a big difference by providing companionship and a friendly voice in their native language.
What is the Talking Bubble Project?
☎︎ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular phone calls, you’ll have the opportunity to build friendships, brighten someone’s day, and provide much-needed emotional support—especially for those who feel more comfortable speaking Arabic.
Why volunteer with us?
✔ Support members of the Arabic-speaking community in the UK
✔ Make a meaningful impact on someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Enhance your own sense of fulfilment and purpose
Requirements:
✔ Volunteers must complete an online Safeguarding Adults Level 2 training and undergo a DBS check—both fully paid for by the organisation.
How to get involved:
Simply apply through the CharityJob website. No previous experience is required—just a friendly, compassionate nature and a willingness to listen.
✔ Open to UK residents only.
Help us spread kindness and connection within the Arabic-speaking community across the UK!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Harrogate and District Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bringo Fresh
We leverage technology to connect farmers and retailers to reduce cost and ensure transparency and traceability.
The traditional fresh produce supply chain in Africa needs organization and transparency. Currently, it is highly fragmented, making it difficult for farmers to get fair prices. Farmers often find themselves at the mercy of middlemen who offer low farm gate prices for their produce. This not only affects their livelihoods but also discourages them from investing in their farms and improving the quality of their produce. Conversely, retailers face the challenge of high fluctuating prices for low-quality fresh produce. This not only affects their profit margins but also hampers their ability to provide customers with consistent and high-quality produce.
Bringo Fresh leverages technology to shorten the fresh produce supply chain. Our platform connects farmers and retailers, eliminating the need for multiple intermediaries. This not only reduces costs but also ensures transparency and traceability throughout the process.
Market Research Analyst
Volunteer Role Description (remote, unpaid)
Gathering, and analyzing data; and competitor strategies. Monitoring market trends Identifying new marke Forecasting future demand Providing Actionable Recommendations and Insights
Weekly Time Commitment
2-3 hours per week
Duration of Volunteer Role (remote)
6+ months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Warrington and District group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Warrington and District area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Fundraising Volunteer for the Scunthorpe and District Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Fundraising Volunteer for the Stanhope and Weardale Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Chorley and Leyland group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Chorley and Leyland area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and engaging tutors to provide educational support and a fun, safe learning environment for young people living with long-term illnesses.
What will you be doing?
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Run tutoring sessions online to support a young person.
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Offer subject area knowledge and expertise related to Welsh language
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Help to combat social isolation through fun and engaging tutoring sessions.
What are we looking for?
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Subject Knowledge: Strong understanding of the Welsh language.
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Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
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Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
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Reliability: Consistent availability for the agreed-upon time commitment.
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You must be a UK resident and be at least 18 years old.
What difference will you make?
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Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
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Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
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Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
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The opportunity to fight education inequities and make a difference in a young person's life
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Enhanced DBS Certificate
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Safeguarding level one training
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Skill development opportunities and practical experience
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the Huddersfield and Kirklees Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Rochdale and District group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Rochdale and District area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support a startup helping students in Uganda access reproductive health services ❤️
Wekume is a comprehensive mobile app designed to provide university students in Uganda with seamless access to reproductive health services, including counseling, testing, products, and health education, while also offering personal development resources like business incubation and career-building opportunities.
Social Media Content Planner
Volunteer Role Description (remote, unpaid)
Content Planner Job Description
Wekume means "Protect Yourself" in Luganda. We are a dynamic, volunteer-powered startup, dedicated to educating Uganda’s young adults about sexual reproductive health. Through our innovative mobile app, we break down barriers and remove the stigma surrounding topics that drastically impact your life. We put at your fingertips the information you need to make informed decisions about your sexual reproductive health. As a fast-growing initiative, Wekume thrives on the energy of passionate, self-driven volunteers. All roles volunteer, and most are remote, giving you the chance to shape a transformative movement that’s changing lives across Uganda.
Key Benefits of Volunteering with Wekume: Volunteering with Wekume offers a unique opportunity to grow personally and professionally while driving positive change in reproductive health for young people: ● Gain real world experience in your field of interest while helping to transform reproductive health education in Uganda. ● Work with like-minded professionals, driving the same mission, while helping one another develop their skills. ● Expand your professional network by connecting with health experts, partner facilities, and like-minded changemakers. ● Sharpen your communication, collaboration, and digital outreach skills while contributing to a cutting-edge health tech platform.
Application Instructions
- Submit a focused, one page resume
- Ensure that the email and phone number on your resume match your application and are how you prefer to receive all future communications from Wekume.
- Be prepared to answer the following: a. How many hours a week would you be able to volunteer? b. Are you able to volunteer in this role for at least the next four months? c. Are you able to attend a weekly recurring meeting?
Content Planner Role Overview: Wekume’s Content Planners work on a team to build out our monthly content calendars. You will report to the Social Media Lead and work closely with our Platform Managers who handle our day-to-day social media presence. Our Platform Managers have what they need at the moment they are ready to post because you will coordinate between them and our Marketing, Digital Graphics, and Videography teams. You will employ your vision and skill for future planning to build out our long term strategy.
Responsibilities:
- Develop monthly content calendars based on approved content pillars (Education, Inspiration, Community, Fun, etc.).
- Collaborate with writers, designers, and the social media team to ensure content ideas are aligned with Wekume’s brand voice.
- Coordinate SRH Tip Days (Tuesdays) and Throwback Days (Thursdays) into the monthly content plan.
- Integrate key dates like health awareness weeks, university calendars, and Wekume event dates into content planning.
- Ensure all content is factually accurate, culturally sensitive, and age-appropriate.
- Work closely with the analytics team to review content performance and adjust strategies for future calendars.
- Maintain an archive of all published content for historical tracking and future repurposing.
Requirements:
- Proven experience in content planning, social media management, or digital marketing.
- Strong organizational skills.
- Excellent understanding of youth culture, university life, and SRH issues.
- High level of emotional intelligence—able to handle sensitive topics with respect and professionalism.
- Ability to meet tight deadlines without sacrificing quality.
- Familiarity with scheduling tools like Later, Hootsuite, or Buffer
- Good communication skills—able to pitch ideas clearly and defend content strategies.
- Attention to detail—a typo in a medical fact? Unacceptable.
- Bonus: Experience working in a nonprofit, health education, or youth advocacy organization.
Bonus Points If the applicant…
- Has experience working with youth-centered or advocacy campaigns
- Understands sexual and reproductive health topics and how to talk about them sensitively, but boldly.
- Has worked in a fast-paced, content-heavy environment.
- Basic graphic design or video editing skills are a plus (Canva, CapCut, etc.)
- Can do light design or motion graphics (Reels, carousel slides, etc.).
Weekly Time Commitment
7-9 hours per week
Duration of Volunteer Role (remote)
6+ months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ganddee
The app to find second-hand shops, car boot sales, flea markets and pop-ups.
We're fixing the climate crisis by addressing the underlying consumption crisis. Our mission is to help people shop local and 2nd-hand.
We're the marketplace connecting shoppers to 2nd-hand shops and thrifting events in the UK.
Content Creator
Volunteer Role Description (remote, unpaid)
Ganddee is London's discovery platform connecting shoppers to local second-hand shops, car boot sales, flea markets and thrifting events - think 'google maps for thrifting'.
We're building London's biggest thrifting community. To that end, we're looking for volunteers who share our love for thrifting and circularity.
Living in London (or the UK) would be ideal for the role given that we're mostly active there. However, if you live somewhere else and love what we do, we're happy to chat to see how you can join the team and help out!
The time commitment and "duration of the role" aren't set in stone! Happy to chat and see what works for you if you're excited by this opportunity!
The role entails:
Creating content for our Tiktok & Insta You're perfect for the role if you love (and often go) thrifting to charity shops, vintage shops, car boot sales etc. We're not necessarily looking for someone with a big following base or "professional influencer skills". But, you should be comfortable in front of a camera, and willing to share your thrifting adventures with our community of thrifters! :)
We love authentic content of people sharing their thrift hauls, and thrifting adventures.
Keen to chat if you love what we do and want to be part of the journey
Weekly Time Commitment
4-6 hours per week
Duration of Volunteer Role (remote)
3-5 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a bilingual / multilingual Welcome and Reception Support Volunteer, you will be an invaluable part of the Manchester Hub team, supporting the hub to deliver vital frontline services. You'll be the first point of contact for clients and visitors, assisting the administration team with reception duties, and supporting the operation of the Shelter office in their day-to-day business
You’ll act as the first point of contact for our clients, help to understand their needs and help them access necessary support through the duty or appointment services. Being a positive presence in hubs to ensure visitors feel comfortable and welcomed.
This role is an opportunity to make a real difference to the individuals we support. You’ll be developing your own knowledge and skills to support local people with a range of housing issues as well as providing practical support with form filling and providing a friendly, listening ear. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.
Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments)
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm
Location: Shelter Manchester Hub, Unit 3, Great North Tower, 5 Watson St, Manchester M3 4EE
Supervised by: Office Administrator
Why volunteer with Shelter?
A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.
As a Welcome and Reception Support Volunteer, you’ll be supporting the day-to-day work of Shelter’s housing advisors as they provide advice, support and guidance to the people visiting the Manchester Hub.
Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Main Tasks include
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Cover reception and greeting people who come to the office.
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Communicating with clients via phone and email to share updates on their case and to gather information.
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Assisting clients with form filling, paperwork and applications around housing and benefits.
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Supporting clients with digital skills, for example navigating online systems and forms.
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Signposting clients to relevant services and providing useful information.
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General administrative tasks (e.g. minute-taking, photocopying, scanning, and filing).
Skills and experience required
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Fluent in English and one of the following languages: Urdu, Arabic, Tigrinya, Kurdish Sorani
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Excellent communication skills and the ability to understand the needs of our clients
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Interest in social welfare law, e.g. housing; welfare benefits; debt; community care
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The ability to work as part of a team and value and communicate effectively with others
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Confident using Microsoft Office, including Outlook, Excel and PDF documents to a good standard
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Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection
To enable you take part in this opportunity Shelter will:
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Provide a volunteer pack including a Handbook and all Policies and Procedures.
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Provide an induction into your role.
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Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training.
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Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy.
Benefits of Volunteering with Shelter
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Supporting Shelter in our fight against bad housing and homelessness.
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Gain valuable work experience and enhance your CV.
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Meet new people and be part of a great team.
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Build your confidence and develop transferable skills.
Next steps
Please complete an online application for this role.
Shortlisted applicants will then be invited to a recruitment conversation to discuss the role further.
Please note, upon offer of role, you will be asked to declare any unspent convictions and undergo a basic DBS check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.
This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.
The client requests no contact from agencies or media sales.