Volunteer roles in south east

Have people ever said you're a great listener, or that your calm presence is comforting?

Marie Curie is looking for kind-hearted, everyday people to join our Companion Team as a befriender volunteer within their own local communities across Bournemouth, offering support to those living with a terminal diagnosis.

Make a meaningful difference and visit someone regularly in their home, have a chat, be a friendly face and offer support simply by being there.

What you’ll be doing

• Offer conversation and listen
• Help someone express what truly matters to them
• Pass along helpful information
• Offer kindness and reassurance to family members or carers before and after bereavement

Why you’d be a wonderful fit:

• Patient and a thoughtful listener
• Kind and courteous towards others
• Calm and grounded during sensitive moments
• Happy to give 3 hours a week to make a difference
• Confident using email and completing brief visit notes

What you can expect:

• Encouragement and support every step of the way
• Genuine appreciation for your time
• Travel and expenses reimbursed monthly
• Access to exclusive discounts on retail, travel, entertainment, and more
• Peer Support sessions

Apply now or capture more information by clicking on the blue "Redirect to recruiter" button

Ref: 6233

ABOUT IRMO

IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People - and a cross-cutting area -Advocacy, Research, Policy Mapping and Campaigning.

ABOUT THE ROLE

This role sits within our Education, Training and Employment Area, which provides online ESOL classes and conversation classes to our service users. You will be responsible for using a syllabus as a guidance and teaching and materials from our bank of resources, along with a variety of audiovisual aids, to teach the four basic English language skills of listening, speaking, reading and writing to Latin American migrants and refugees.

We are seeking volunteers holding either a formal teaching qualification (CELTA, CertESOL or similar) or prior experience in teaching English to speakers of other languages. 

KEY TASKS AND RESPONSIBILITIES

• Plan, prepare and deliver high-quality lessons via Zoom

• Provide a safe and inclusive learning environment for learners

• Prepare and set tests, examination papers and exercises as appropriate

• Mark and provide relevant feedback on oral and written work

• Keep classes on track according to the syllabus/learning outcomes instructed

• Ensure learners’ participation during classes and monitor attendance;

• Create a safe and inclusive learning environment, identify gaps and adapt activities to learners’ needs

• Undertake administrative tasks, such as keeping student registers and attendance records as required

• Outcome and impact measurement for class students at the end of each course as relevant

Full job description

One Place London is a Community Interest Company planted in the West London Community. Engaged in Acting for Film workshops for young people aged 18-25. A place to build their confidence and given a new focus point away from crime life . Sand End Art & Community Centre is our a new place where we are holding our new workshops. We are looking on having the most exciting and inspiring teacher, as we want to have our team to inspire and educate our young people in the world of Acting for Film/Theatre.

Work on Saturdays only from 11am to 1pm 

Skills & Requirements
Experience teaching ages 18-25
A real passion for the performing arts
Engaging & exciting styles of teaching
Good discipline whilst still maintaining the 'fun'!
Ability to nurture and improve the skills of our young people
Reliable and punctual
Training in your discipline & any teaching qualifications a bonus!

Job Types: Part-time

Application question(s):

• Where are you based?

Education:

• Certificate of Higher Education (preferred)

Experience:

• performing arts: 1 year (required)
• Teaching (performing arts): 1 year (required)

Work Location: In person

• Each session runs 8 weeks 

• We meet on the first week, on Wednesdays as a whole group for a talk / discussion, and subsequent weeks in small groups for song workshopping

• Past themes include: song form, song premise, genre, melody workshop, hook writing, 5 influential artists, the sound of words, and chord progression

• Attention given to lyrics, melody, chord progressions, song form, and more

• Practice deep listening

• Get support in understanding the feedback of others

• Learn HOW to learn from your favorite songwriters

• All levels, genres, and time zones welcome!

Do you have professional writing skills and would like to use them to support our work? 

What will you be doing?

Willowbrook Farm Charity is looking for a dedicated and skilled Volunteer Bid Writer to support our Operational Director in identifying and applying for grant funding. This is a unique opportunity to use your writing and research skills to directly contribute to building inclusive, nature-based educational opportunities for communities across the UK.

You will work closely with the Operational Director to help:

• Draft and edit funding applications
• Interpret and respond to funder criteria
• Summarise key information within character or word limits
• Help shape compelling, values-driven narratives for our projects
• Join short weekly remote check-ins 

What are we looking for?

• 3+ years of experience with writing, copywriting, research or similar qualification.
• Excellent written English (grammar, clarity, tone)
• Ability to understand and match funders’ priorities
• Skilled at summarising and restructuring complex content
• Experience in bid writing, copywriting, research, or professional writing (or willing to learn how to use your professional writing skills in this area)
• Self-motivated, organised, and collaborative
• Commitment of at least 2–3 hours per week 
• UK-based only (but remote role, so open to any applicants in the UK)

Please note: We do not provide references for volunteers who have been with us for less than four months.

What difference will you make?

What You'll Gain

• Make a real impact: Help raise vital funds to support inclusive environmental education, accessible farming experiences, and biodiversity-focused projects
• Join a passionate and values-led team committed to sustainability, inclusion, and community
• Gain or build experience in the charity and funding sector
• Flexible, fully remote role that fits around your schedule
• Recognition on our website and/or in reports (if desired)

This role is ideal for professional writers, researchers, copywriters, or anyone with strong communication skills looking to use their talents for social good.

Before you apply

Please, check our website first to understand our work and send your application with a CV and cover letter. Applications without a cover letter will, unfortunately, not be considered. Thank you! 

Recovery Partners are a small user-led mental health charity working across East Sussex. All of our staff have lived experience of mental health challenges. Our Peer Support Specialists are trained, employed and supported to inspire others in wellbeing and recovery. We offer services to individuals and groups.

We are at an exciting and pivotal stage in our journey. As we grow and strengthen our peer support approach within our communities, we are looking to broaden the skills and perspectives of our trustees.

What will you be doing?

Our trustees play an important role in making sure that the charity is run in the interests of those we support. They strategically oversee the management and administration of the organisation.

Trustees also ensure the charity has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable the charity to grow and thrive, and through this, achieve our mission.

Time commitment estimated 8 hours per month.

What are we looking for?

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our Board. 

We are particularly interested in hearing from people with the following experience:

· HR

· Fundraising

· Digital

· Legal

· Voluntary sector

Whether you have previous trustee experience or this would be your first governance role, your passion for mental health, commitment to equality, inclusion, and willingness to contribute your time and expertise are what matter most. We welcome applicants from all backgrounds — and especially encourage people with lived experience of mental health issues and recovery or other disability to apply. 

What difference will you make?

Recovery Partners is more than a service — it is part of a movement for change in mental health and recovery services, led by people who’ve been there. 

As a Treasurer, you will help us: 

· Champion the voice of lived/living experience 

· Strengthen our governance and strategic planning 

· Ensure the long-term sustainability and impact of our work 

· Uphold our values of compassion, inclusion, and empowerment

Shape the Future of Community Wellbeing – Join Mytime Active’s Board of Trustees

TPP is proud to be working in partnership with Mytime Active to recruit three exceptional individuals to join their Board of Trustees.

This is a unique opportunity to contribute your expertise to a forward-thinking charity that re-invests profits into improving health, wellbeing, and community access to leisure services.

About Mytime Active

Mytime Active is a social enterprise and independent charity dedicated to enhancing lives through accessible and inclusive health, fitness, and lifestyle programmes. Operating 11 golf courses and a range of leisure and wellbeing facilities across the South East (mainly London Borough of Bromley), Hampshire and the Midlands, they are committed to creating healthier, happier communities.

Trustee Opportunities

We are seeking trustees with expertise in one of the following areas:
 

1. Golf Industry Expertise

We’re looking for someone with strategic insight into golf operations, equipment procurement, and course management to help expand and improve our golf offering.
 

2. Commercial Property Litigation / Legal Expertise

If you have experience in commercial property law – including leases involving local authorities or pension funds - your guidance will be key in managing their property portfolio and navigating legal complexities.
 

3. C-Suite Leadership & Organisational Development

We welcome a senior leader with experience in governance, strategic planning, and organisational transformation to help shape their future direction.
 

Why Join Mytime Active’s Board?

• Collaborative & Engaged Board: Work alongside a committed group of trustees who share a passion for community wellbeing.
• Inclusive & Welcoming: Trustee experience is not essential they value diverse perspectives and fresh thinking.

Make a Lasting Impact

If you’re passionate about driving positive change and want to use your skills to support a charity that reinvests in its communities, we’d love to hear from you.

Time Commitment

Estimated 1.5 days per month.

Trustees are expected to attend and prepare for approximately six meetings per year, including quarterly Board meetings (usually held in person in our central Bromley location) remote options are a possibility.

The role is voluntary, with reasonable expenses reimbursed.

Term: 3 years, with the possibility of serving two terms.
 

How to apply
To apply for this role, please either reply to this advert putting ‘Mytime Active’ in the title, with an updated version of your CV or contact Lisa Ross, Matt Adams or Sema Hussein. 

In the first instance you will be sent a link to a microsite with details about the role and recruitment process, but the team are on hand to answers any questions that you may have about the role, so please do get in touch if you would like a confidential discussion.

The closing date for applications 9.00am 7th October 2025.

Apply now through TPP and help shape the future of Mytime Active.
 
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Key Responsibilities

 •  Identify and apply for grants and funding opportunities that align with our goals.

 •  Cultivate relationships with individual donors, corporate partners, and foundations.

 •  Maintain accurate records of donations, track progress toward goals, and prepare reports for leadership.

Key Skills and Qualifications

 •  Proven experience in fundraising, sales, marketing, or nonprofit development.

 •  Strong written and verbal communication skills; able to inspire and engage diverse audiences.

 •  Ability to work independently, manage multiple projects, and meet deadlines.

 •  Familiarity with fundraising platforms, CRM systems, and social media marketing is a plus.

Join St George’s Hospital Charity Board and help us build a healthier tomorrow for the communities we serve.

Applications close at 9 a.m. Wednesday 15th October.

Time commitment: Chair (4 days a month) and Trustee (2 days a month)

We are the official charity of St George’s University Hospitals NHS Foundation Trust, supporting St George’s Hospital, Queen Mary’s Hospital, and the wider community. We fund vital improvements to facilities, pioneering research, and innovative projects that enhance the experience of patients, families, staff and the communities served by our Trust.

St George’s Hospital Charity is currently recruiting for two key roles: a Chair of Trustees and an additional Trustee who will serve as Chair of the Grants Arts and Impact Committee.

The Chair provides leadership to the Board with prime responsibility for ensuring it has agreed priorities, appropriate structures, processes and a collaborative, productive culture. The Chair also acts as a key ambassador for the Charity, working closely with the Charity CEO and other stakeholders.

The Chair of the Grants, Arts and Impact Committee provides leadership to the Committee on behalf of the Board, ensuring effective oversight of grants and arts activity, and the measuring and reporting of impact. This role also supports the Board in making informed, transparent decisions about funding and charitable programmes.

Both of these roles are crucial to the success of implementing our newly agreed, ambitious growth strategy.

Both of the roles start on Wednesday 1st April 2026.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Wednesday 15th October.

Outside Edge Theatre Company, which is the UK’s only theatre company and participatory arts charity focused on addiction, is recruiting our next Chair of the Board of Trustees.

For the past 25 years, we have created theatre productions about issues related to addiction and offered free drama activities to help people at-risk and affected by addiction to live healthier lives. Over the last year we supported 837 people, and they attended 504 creative activity sessions a total of 5,408 times.

Our inclusive weekly arts activities encourage service users and audiences to develop healthy habits, discover new talents and reclaim centre stage in their own lives. We provide participants with pastoral care and wraparound support, opportunities for volunteering and paid employment, and a person-centred approach to help people identify and achieve outcomes for themselves. This year, we are delivering over 400 service sessions across our regular weekly drop-in groups, masterclasses, theatre clubs and taster sessions.

In addition to our work with people in recovery, Outside Edge is a producing theatre company that makes work about issues related to addiction. This unique subject matter ranges from problematic gambling to the social and political determinants leading to drug and alcohol abuse. Since 1999 we have produced more than 60 critically acclaimed productions that have toured across London, the rest of the UK and been presented in partnership with off-West End venues.

We are currently recruiting a new Chair of the Board of Trustees to work with OETC’s Artistic Director and CEO to help shape and lead the company through our exciting next stage of development and growth. Outside Edge Theatre Company is a small, fast-paced charity offering Trustees the opportunity to directly affect the organisation’s outcomes and see first-hand the impact of their efforts.

Do you want to be inspired by the impact of education? Do you have the skills to lead an established board of governors? A school in High Wycombe is looking for a skilled volunteer to drive school improvement.

As a Chair of Governors, you’ll operate at the head of a governing board and utilise strategic leadership skills, making decisions on a wide range of topics making a difference improving education within your local community.
We’re currently recruiting volunteers for a Chair of Governors in High Wycombe to strengthen their governing board and enhance outcomes of pupils within your community. If you feel, you want to make a difference within your community, read on for more details about the role of a chair of governors and how to apply.

Governors make decisions that affect schools and their pupils for years to come; our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. Becoming a governor gives you ample opportunity for personal and professional development, including exposure to finance and budgeting, safeguarding, HR, strategic planning, and more.
As a Chair of governor, you can visit the school to gain an understanding of the culture and ethos as well as meeting children, parents, and teachers, and see the impact of your work first-hand. Chair of governors act as a ‘critical friend’ to their head teacher ensuring accountability and helping to monitor and evaluate the schools progress, budget and staffing. You’ll also help your governing board to shape and implement future plans and guide the schools aims, ethos and values.

You don’t need to be a parent or have any specific skills to become a chair of governors, you’ll need to be over 18 and happy to have a DBS check to apply! Professional skills such as HR, finance, law or project management are useful but governing boards are often needing softer skills such as leadership, communication and problem solving alongside a fresh perspective and lived experience within their communities to help schools have a bright future. As a chair of governors, you’ll be supported by the Vice Chair and Clerk to help ensure an effective, focused board utilising and building its skills, knowledge and experience.

This vacancy is for a 7-11 junior school looking to find a chair of governor to sit on their board with experience of Leadership and organisation, along with having been a governor or having had board level experience. It would also be beneficial if you had knowledge of safeguarding. The school is excited abouts its future and enthusiastic about building a strong culture and school identity. 

If you’re interested in becoming a chair of governor, fill out the short application form.
We have vacancies available across England and Wales, including the roles listed above in High Wycombe. You can express your preference for location on the form itself.

Please note, this role may close early if we receive a high volume of interest.

Do you want to be inspired by the impact of education? Do you have the skills to lead an established board of governors? A school in Hemel Hempstead is looking for a skilled volunteer to drive school improvement.

As a Chair of Governors, you’ll operate at the head of a governing board and utilise strategic leadership skills, making decisions on a wide range of topics making a difference improving education within your local community.
We’re currently recruiting volunteers for a Chair of Governors in Hemel Hempstead to strengthen their governing board and enhance outcomes of pupils within your community. If you feel, you want to make a difference within your community, read on for more details about the role of a chair of governors and how to apply.

Governors make decisions that affect schools and their pupils for years to come; our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. Becoming a governor gives you ample opportunity for personal and professional development, including exposure to finance and budgeting, safeguarding, HR, strategic planning, and more.
As a Chair of governor, you can visit the school to gain an understanding of the culture and ethos as well as meeting children, parents, and teachers, and see the impact of your work first-hand. Chair of governors act as a ‘critical friend’ to their head teacher ensuring accountability and helping to monitor and evaluate the schools progress, budget and staffing. You’ll also help your governing board to shape and implement future plans and guide the schools aims, ethos and values.

You don’t need to be a parent or have any specific skills to become a chair of governors, you’ll need to be over 18 and happy to have a DBS check to apply! Professional skills such as HR, finance, law or project management are useful but governing boards are often needing softer skills such as leadership, communication and problem solving alongside a fresh perspective and lived experience within their communities to help schools have a bright future. As a chair of governors, you’ll be supported by the Vice Chair and Clerk to help ensure an effective, focused board utilising and building its skills, knowledge and experience.

This vacancy is for a 3-19 school looking to find a chair of governor to sit on their board with interest or experience in disability. They would ideally like their chair of governors to have had previous experience within HR and Leadership along with having been a governor or having had board level experience. The school is proud of the privilege they have of enabling the most disabled people in the country to reach their potential. 

If you’re interested in becoming a chair of governor, fill out the short application form.
We have vacancies available across England and Wales, including the roles listed above in Hemel Hempstead. You can express your preference for location on the form itself.

Please note, this role may close early if we receive a high volume of interest.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.