Volunteer volunteer roles in West midlands

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

Volunteer Admin Support Volunteer Wanted

Unlock YOUR Potential – Empowering Adults Across the UK

Do you believe that every great movement is built on strong foundations?

Do you want to be the steady hand that ensures our programmes run smoothly, our volunteers feel supported, and our mission reaches those who need it most?

At Unlock YOUR Potential, we are creating a movement of dignity, opportunity, and transformation. We are seeking Volunteer Admin Support, dedicated organisers who will keep our charity’s heartbeat steady, ensuring that every workshop, mentoring session, and wellbeing programme flows with clarity and impact.

Your Role

As Admin Support, you will:

• Provide essential administrative assistance to keep programmes and volunteers organised.

• Manage communications, scheduling, and record-keeping with precision and warmth.

• Support the smooth delivery of workshops, mentoring, and wellbeing sessions.

• Be the backbone of our charity—ensuring that vision becomes reality through structure and care.

Why Join Us?

• Impact lives: Behind every success story is someone who kept the wheels turning.

• Grow together: Administration is the art of enabling transformation.

• Belong: Join a warm, empowering community of volunteers across the UK.

• Legacy: Help build a charity that restores hope, resilience, and opportunity.

Step forward. Become Admin Support. Together, we will unlock potential, restore dignity, and create opportunity across the UK.

Apply today and join us in shaping lives, futures, and communities.

Unlock YOUR Potential

• BREAKING BARRIERS
• UNLOCKING POTENTIAL

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

What if you could change a life?

Become a Mentor - Change a Life, change a future.

Key4Life is looking for mentors to support our young men break teh cycle of re-offending to take a more positive path.

Are you willing to become a role moldel for the vulnerable young men who have either offended or are at risk of offending?

Whats involved?

A 6 month commitment - weekly check-ins, monthly face to face meetings

Remote online training course - 2 hours per week over 5 weeks

Why Mentor with Key4Life?

Empower lives - help set positive goals and build confidence

Build connections - foster meaningful relationships that promote personal growth and reslience

Make an impact - be a steady trustworthy presence.  Share skills, knowledge and life experience

Transform lives - including your own. Be part of a supportive volunteer team

Community Engagement Volunteer

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

· Organising and attending awareness and fundraising events within the community

· Identifying new fundraising and awareness opportunities

· Helping at events

· Delivering presentations to community groups, schools, etc through

· SSAFA’s speaker programme

· Event administration

· Social media marketing

The skills you need

· Friendly and approachable

· Happy to help

· Basic IT skills would be an advantage

What's in it for you

· Use your skills, knowledge, and life experience to benefit others

· Support in your role from the team at SSAFA

· Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Be the first friendly voice a carer hears.
Help someone feel supported from the moment they reach out.

Carers Trust Solihull is looking for a First Point of Contact Admin Volunteer who enjoys helping people and keeping things organised. You will welcome new carers, handle enquiries, and make sure every person who joins our service gets a smooth and supportive start.

What you will do
• Record new carer registrations using our simple database.
• Prepare and post welcome packs, including carer ID cards.
• Complete the short 5-question contingency plan with each new carer.
• Answer incoming calls and direct them to the right team.
• Respond to enquiries in a calm and professional way.
• Log actions and update records so carers receive accurate support.
• Signpost carers to Solihull Council services when needed.
• Follow confidentiality, safeguarding, and data protection procedures.

What you need
• Four to five hours a week, on a day that suits you.
• A steady, organised approach.
• Confidence speaking with people.
• A wish to make life easier for unpaid carers in Solihull.

If you want to make a real difference with a warm, supportive team, this role gives you the chance to help from the very first hello.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor. 

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

What happens when you apply

We are currently accepting applications on a rolling basis so there is no deadline to apply, however we may have to close the application window temporarily if we receive a large number of applications. 

Application stages:

1. Apply online using the link on this page.
2. Application review. The PTS staff team will review your application. If suitable, you will be invited to join us for an introduction call. If we can not proceed with your application we will let you know why. Please allow up to four weeks for us to respond to your application.
3. Introduction call. This will be a 15-30 minute call online (via Google Meet) with a Support Services staff member. We’ll ask you a few questions about your application to find out more about you, as well as answering any questions you have. We’ll also get your consent to contact your referee.
4. Online training and reference check. The team will get you set up on our Volunteer Training Hub so that you can complete your online induction training. This can be done at your own pace, and we’ll check in with you after a month if it’s still not completed. We’ll also request a reference from your referee.
5. Group Induction. Once you’ve completed your online training and we’ve received a satisfactory reference, you’ll be invited to join a group induction. Inductions are hosted online at least once a month and give you a chance to meet other volunteers (new and long-standing) and ask questions.
6. Ready to roll! You’ll now be ready to volunteer, so we’ll set you up on our calling system and book in your first shift.
7. One month check in. The team will always be available, but after your first month we’ll check in to make sure everything is going ok and that you’re happy in your new volunteer role. 

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

As a volunteer, you will meet a wide variety of people with unique backgrounds and personal stories to share. You will discover new talents and skills you didn’t even know you had. Most importantly, you will build lasting connections and make new friends who share your passion for helping others!

Volunteers help in many ways, from making drinks and providing much-needed one-to-one attention for clients, to supporting outings, maintaining our building, assisting carer groups, and running fundraising events or campaigns. Each volunteer’s contribution plays a crucial role in supporting our work.

You will join the Headway Black Country team and work alongside dedicated individuals who make a real difference in the lives of those we serve.

We prefer volunteers to commit for at least six months, with a minimum of one half-day per week. This ensures you can make a meaningful and lasting impact while fitting the role into your schedule.

Help us to grow brand-new online charity platform A Good Thing! Come on board to help us manage relationships with the businesses that have joined us: use your communications skills to drive more businesses to engage with the platform and to make donations of things they no longer need.

A Good Thing is a not-for-profit set up with one mission: to send less to landfill, and more to a good cause. We're rolling out fast across the UK, momentum is building, and we're growing a network of passionate local volunteer champions right across the country to drive our growth.

You’ll be using both your communications skills and your project management expertise to help us grow the number of businesses engaging with the platform and giving things away.

Come with us on our journey towards reducing waste and boosting wonderful local charities at the same time.

Volunteer with us!

At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, so most of the care that we provide is funded through fundraising and through our shops.

To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our Cotteridge shop. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between

As a Lead Shop Volunteer with us, you will be:

• Supporting the daily operation of the shop and stepping up to run it when needed.
• Delivering outstanding customer service and creating a warm, welcoming experience for every visitor.
• Guiding and supporting our amazing volunteers, offering direction and encouragement.
• Handling cash and completing banking tasks — full training provided, of course.
• Getting creative with merchandising, ensuring our displays always look their best.
• Maintaining high standards of housekeeping and helping with the smooth, day-to-day running of the store

Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm.  You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.

Why Volunteer at Acorns?

• Achieve a sense of wellbeing that you are helping your local community
• To connect with like-minded people and make new friends
• To enhance your CV by learning new skills and gain valuable experience
• We’ll give you a reference for future work or volunteering
• You’ll get Invites to social events and participation in our volunteer recognition schemes and awards
• You’ll receive free mandatory and role specific training

Full training will be provided

Support our mission to bring light and joy to seriously ill children.

Volunteer: Trusts & Foundations Research & Applications

We are looking for a motivated volunteer to support our Trusts & Foundations team with research and grant writing. This is a fantastic opportunity to gain experience in the charitable sector, contribute to meaningful projects, and develop fundraising skills.

Key responsibilities:

• Research potential funders and funding opportunities

• Assist with writing and preparing grant applications

• Support reporting and administration for submitted applications

Time commitment:

• Ideally one day per week (flexible to suit your schedule)

Who we’re looking for:

• Strong research and writing skills, good attention to detail

• Organised, proactive, and able to work independently

• Discretion and professionalism when handling sensitive information

• Ideally some understanding or interest in T&F, fundraising, or the charity sector

• Previous research experience (academic or professional) is helpful but not essential

What You’ll Gain:

• Experience working in a high-impact fundraising team

• Training and support from a passionate, collaborative team

• A chance to make a tangible difference in the lives of seriously ill children and their families

• A reference upon successful completion of your volunteering

Join us and help make a real difference!

Are you an organised and proactive leader who enjoys bringing people together to achieve meaningful results? Join us as a Volunteer Project Manager and play a key role in coordinating our remote volunteers across multiple teams.

You’ll be at the centre of ensuring projects run smoothly, collaboration stays strong, and our initiatives continue creating impact in youth empowerment and skills development.

About the Role

As a Volunteer Project Manager, you’ll oversee the full project lifecycle — from planning to successful delivery. You’ll coordinate timelines, deliverables, and communication across various volunteer teams, supporting team leads and maintaining project momentum.

This is a great opportunity to strengthen your leadership, coordination, and communication skills in a mission-driven, international environment.

Key Responsibilities

• Oversee and coordinate progress across multiple volunteer teams and projects.
• Plan and manage project timelines, deliverables, and follow-ups.
• Support team leads in maintaining engagement, motivation, and productivity.
• Track progress, analyse outcomes, and provide regular updates to leadership.
• Identify and address challenges to ensure efficient project execution.
• Foster collaboration and effective communication between volunteers and management.

Skills & Qualifications

• Strong organisational and coordination skills.
• Excellent communication and interpersonal abilities.
• Proven experience managing projects or teams (remote experience is a plus).
• Comfortable using digital tools and project management platforms.
• Proactive, detail-oriented, and able to work independently.
• Genuine interest in youth development and social impact.

What You’ll Gain

• Hands-on experience in leadership and project management.
• The opportunity to collaborate with a global, values-driven community.
• Mentorship and guidance from the management team.
• A meaningful role contributing to youth empowerment and skills development.
• A professional reference and recognition for your contribution.

Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops and warehouses, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer stock generation assistant
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• If you are volunteering in one of our warehouses there may be some variation in your role
• We are looking for ebay listers, including researching items, help with processing and packing our online shop orders.
• Support with our van drivers, collecting and delivering stock to our network of shops and also helping with local street collections.
• Receiving donated items from members of the public
• Sorting, tagging and preparing donated items for sale
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Last year 786,574 people were offered information and support from Victim Support. As a VS Community Engagement Volunteer, you will help us reach more victims of crime. 

Why volunteer with us?  

• Make a difference – you will use your local knowledge to share what we do and how we can help.
• Gain skills and experience – you will learn the skills to effectively present and engage.
• Join our community - you will be part of a large community of over 1,500 volunteers and staff.
• Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

 Volunteering with Victim Support in Staffordshire

As a Volunteer in Staffordshire your role will include:

• Making a real impact by helping people affected by crime feel safer, supported, and empowered.
• Building valuable skills and confidence through specialist training in safeguarding, risk assessment, and supporting victims of crime.
• Representing Victim Support at local events and community activities, raising awareness and connecting with people who need help.
• Networking with local organisations and community partners, gaining insight into multi-agency working and referral pathways.

What we ask of you?

In order to join us as a Community Engagement Volunteer, you must:

• Be 18 years of age or over.
• Be able to volunteer for at least 3 hours per month, for at least 3 months.
• Complete a 3-day workbook.
• Undertake an enhanced DBS check where required
• Be able to provide two satisfactory references.
• Have an active email address that you are comfortable using in order to engage with VS communications.

Expenses

• All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.

Diversity Matters

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
• We are happy to make reasonable adjustments to support you through the application process.