Volunteer roles in yorkshire and the humber

Join a dynamic board supporting primary schools in diverse, deprived areas. Use your strategic finance skills to shape the trust’s future, ensure sustainability, and help every child thrive through smart, impactful use of resources.

What will you be doing?

We are seeking a Lead Finance Trustee to join our committed and dynamic board of trustees, working to support primary schools in some of the most socially diverse and economically deprived areas. This is a rewarding opportunity for an experienced and strategically-minded finance professional to make a meaningful difference in the lives of children.

As Lead Finance Trustee, you will play a vital role in shaping the trust’s financial strategy, ensuring long-term sustainability and effective resource allocation. You will use your knowledge of strategic financial management to help oversee budgets, support informed decision-making, and provide robust challenge and assurance to the executive team.

Your expertise will help ensure that public funds are used wisely and transparently, so that every pound spent has a direct, positive impact on pupils. Working closely with other trustees and leaders, you’ll help ensure the trust’s priorities align with its mission to support children in overcoming barriers, reaching their full potential, and thriving at school.

This is an opportunity to apply your skills and values where they truly matter—supporting equity in education and contributing to brighter futures for the next generation.

What are we looking for?

We are looking for a finance professional with the vision, integrity and commitment to contribute meaningfully to the strategic leadership of our trust. As Lead Finance Trustee, you will provide expert guidance and challenge on the trust’s financial sustainability and ensure that public funding is used effectively to support the best possible outcomes for children.

You should bring:

• Proven experience in strategic financial leadership, ideally at board or senior management level, within a public, private or charitable sector organisation
• A strong understanding of financial reporting, budgeting, risk management, and long-term financial planning
• The ability to interpret complex financial information and communicate it clearly to non-financial colleagues
• A track record of constructive challenge and oversight, with sound judgement and a strategic mindset

While experience in education is not essential, an understanding of public sector funding, academy trust structures, or governance in a regulated environment would be advantageous.

You will also bring the following personal qualities:

• A commitment to educational equality and improving life chances for children in disadvantaged communities
• Independence of thought, professional curiosity, and a willingness to challenge assumptions in the best interests of pupils
• Excellent communication skills and the ability to work collaboratively within a diverse and values-driven board
• Integrity, discretion, and a deep sense of accountability for public resources

This voluntary role is ideal for someone who wants to apply their financial expertise to a cause that matters. You’ll play a key part in helping us deliver sustainable, high-impact education for children who need it most.

What difference will you make?

As Lead Finance Trustee, your influence will reach far beyond balance sheets.

You will ensure that financial decisions directly translate into better outcomes for children, particularly those facing disadvantage. By applying your expertise, you’ll help the trust allocate resources effectively—supporting high-quality teaching, inclusive learning environments, and targeted interventions where they’re needed most.

Your strategic oversight will:

• Strengthen the trust’s financial resilience, enabling it to adapt and grow sustainably
• Guarantee that public funds are used transparently and in the best interests of children
• Help shape long-term goals that reflect the needs of diverse, underserved communities
• Provide assurance to stakeholders, parents, and regulators that the trust’s finances are robust and ethically managed

Ultimately, your role will empower the trust to deliver on its mission: to raise aspirations and improve life chances for every child.

Before you apply

A simple CV or application plus an informal interview to assess suitability

InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of four student societies at English universities with around one hundred volunteers annually.

InterVol is looking to increase its presence on university campuses around England and Wales, and therefore we are accepting applications from university students interested in setting up a student committee.As a committee member, you will be responsible for recruiting students to volunteer locally and abroad, liaising between the board of trustees and the committee, and recruiting committee members for the next academic year. The student committees will be supported by the trustee board, who are drawn from past student committees. 

Setting up a student committee is an excellent opportunity to gain leadership experience, gain a developed insight into the charity sector and international development, and create positive change in your community and abroad. All student committees are supported by the trustee board, and there will be training provided. 

As a committee member you will:

·Work with the student union at your university to establish an InterVol committee. 

·Recruit students to volunteer locally and abroad. This will involve attending freshers’ fair, hosting information evenings, and running team-building days. 

·Organise local volunteering opportunities and liaise with our international project partners. 

·Recruit committee members for the following academic year. 

·Oversee volunteer fundraising. 

·Commit to being involved with the student committee for two years. 

·Be based in the United Kingdom to allow travel to meetings.

Person Specification:

·Experience of volunteering in the UK or abroad. 

·Strong teamwork, collaboration, and communication skills. 

·Capable of leading teams and working under pressure. 

·Well-versed at time management and staying organised. 

Become our Trustee Tresurer and chair our Finance Committee.We need a Trustees with energy, enthusiasm and commitment to help accelerate our influcence on wildlife and nature recovery issues in the country and beyond.

With a refreshed 3-year strategy (23-26), “A Wilder Herefordshire, More Nature Everywhere” we’re working hard to recover nature at scale through deeper collaborations, working with local community organisations and networks to develop a clear plan for nature’s recovery. We are also working with neighbouring Wildlife Trusts, river partnerships and national partners such as the Woodland Trust, National Trust, and Duchy of Cornwall.

So, with lots happening, it’s an exciting if challenging time for the Trust.  Urgent action is needed to address the decline of wildlife in our beautiful county – and we need to muster all the resources and skills we can to succeed.

We are a welcoming board who support and challenge each other to do better for wildlife.

We look to recruit trustees from a range of backgrounds, life stages and skills to join us.

At this time, we wish to recruit someone to take on the role of Treasurer, and chair our Finance Committee. You would need the following skills and qualities:

· A strong commitment to wildlife conservation and the Vision of the Trust;

· Demonstrable experience of financial management;

· The skills to analyse proposals and examine their financial consequences;

· A good understanding of governance, gained either as a Trustee of another charity, a director of a company, or as a manager who has worked with Boards;

· The ability to apply clear logical thinking and creativity to developing our strategy

If you are successful, you will be welcomed and supported by a talented and committed board of trustees, a strong and experienced staff team and an active and expanding band of volunteers and by the wider Wildlife Trust movement. We hope you are inspired to apply, and we look forward to hearing from you.

Alison McLean OBE, Chair, March 2025

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers

We have a fantastic opportunity for a Volunteer Car Drivers to join our team based in Nottingham. 

Are you ready to make a meaningful impact in your community? Join us as a Patient Transport Volunteer Driver and become a vital part of our Patient Transport Service in your local area. Your commitment will ensure that vulnerable patients can access essential medical appointments on time with ease and comfort.

Our volunteer team is a diverse blend of individuals united by a shared desire to make a positive difference in their communities.

As a volunteer, you'll be the friendly face that patients rely on during their journey to appointments. Your role is simple yet profoundly impactful: providing safe and reliable transportation, while offering reassurance and support during a challenging time in their lives.

No prior experience is necessary - just bring your caring attitude, a 4-5 door car, and some spare time. Whether you're available from the crack of dawn or prefer flexible hours that fit around your schedule, every contribution counts.

By volunteering, you will experience the fulfilment of giving back to your community and supporting the NHS. Join our growing team of compassionate volunteers who are dedicated to enhancing patient care and making a real difference in people's lives.

What benefits can you expect?

· 50p per mile with reimbursement for approved expenses

· The chance to make a tangible difference in your local community

· Be a part of our excellent EMED Volunteer Team

· Comprehensive induction, training, and ongoing support

· Opportunities to connect with new people

Other duties include:

· Drive patients to non-emergency appointments

· Assist individuals in accessing vital hospital services

· Coordinate with our dispatch teams for seamless operations

· Foster positive relationships within the community

· Enjoy the autonomy of volunteering independently while knowing you have the backing of a supportive team

What we're looking for:

· A valid driving licence with (no more than 6 penalty points)

· A friendly and empathetic demeanour

· Access to a 4 door (minimum) car

· Alignment with our organization's values

· Basic IT skills (like the use of smartphone)

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values 

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group.  We are the largest Patient Transport and Care Partner to the NHS with more than 3000 colleagues across 60 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

Bright Futures UK are looking for warm and energetic volunteer befrienders to provide support and a fun, safe space for young people with serious illness.

Provide companionship virtually for just one hour per week to fit flexibly around your schedule. If you have a hobby that you enjoy, a topic you are particularly passionate about or you just enjoy being sociable, we would love you to join us as a Volunteer Befriender!

What are we looking for?

• Positive Engagement: Ability to engage with young people in a positive and friendly way.

• Empathy and Understanding: A kind and understanding nature, especially towards those facing health challenges.

• Reliability: Consistent availability for the agreed-upon time commitment  for a minimum of 14 weeks.

• Adaptability: Willingness to try new activities and adapt to the needs of the young person you are paired with.

• Adhere to safeguarding policies and report concerns to the BFUK Team

What difference will you make?

• Impactful Contribution: Make a significant difference in the lives of young people who have missed out on many school experiences.

• Personal Fulfillment: Gain personal satisfaction from helping young people feel less isolated and more engaged with their education and hobbies.

What will you gain?

• Enhanced DBS will be provided

• Safeguarding Level One Training

• Skill Development opportunities

• Direct experience working with children and young people

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.

What tasks can this role include (some or all of the following):

• Writing letters to clients
• Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
• Liaising with the Letterbox Team by email or post.
• Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
• Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.

This role could be for you, if you:

• Enjoy writing and receiving letters
• Are enthusiastic and self-motivated
• Associate strongly with Omega’s values and strategy
• Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
• Have satisfactory written and inter-personal communication skills
• Recognise the importance of confidentiality and can show this in practice
• Are committed to inclusion, treating people with dignity and respect

What support and training will be provided?

• Feedback from clients and colleagues
• Regular and ongoing support from Letterbox Team Leader
• Answering questions
• Stationary and pre-paid envelopes can be provided making the service free.
• Opportunity for peer support events and invitation to Omega events
• Reward system and opportunity for volunteer of the month rewards

What are the benefits for you?

• Knowing you are making a difference to someone’s life by doing something you enjoy
• Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Location of the role:

• Mainly your home

When are you needed?

• At a time to suit you

As a Trustee at Yarm Wellness, you will play a pivotal role in shaping the future of our charity. You'll work alongside our Board of Trustees, Volunteers, and staff to ensure that our services are effective, inclusive, and sustainable. Your insights and expertise will help guide our strategic decisions and ensure we remain true to our mission.​

About Yarm Wellness

Yarm Wellness is a vibrant, community-led charity dedicated to enhancing the wellbeing of residents in Yarm and the surrounding areas. We offer a warm, welcoming space where individuals can engage in creative, educational, fitness, and wellness activities.

Our mission: We connect our community to improve wellbeing and alleviate isolation.

Key Responsibilities

• Strategic Oversight: Contribute to the development and implementation of the charity's strategic plans, ensuring alignment with our mission and values.
• Governance: Ensure compliance with legal and regulatory requirements, including Charity Commission guidelines.
• Financial Stewardship: Oversee financial management, including budgeting, fundraising, and ensuring the charity's financial health.
• Fundraising: Support fundraising efforts to secure the resources needed to sustain and grow our services.
• Community Engagement: Represent Yarm Wellness in the community, building relationships with local organisations and stakeholders.
• Policy Development: Contribute to the development of policies and procedures that promote best practices and safeguard the charity's reputation.​

What We’re Looking For

We welcome Trustees from all backgrounds and experiences. Ideal candidates will:​

• Have a passion for community wellbeing and a commitment to reducing isolation.
• Bring diverse skills and perspectives to the board.
• Possess experience in governance, finance, fundraising, or community development (desirable but not essential).
• Be proactive, collaborative, and eager to make a positive impact.​

Time Commitment

• Trustee Meetings: Quarterly (approximately 2 hours per meeting).
• Preparation: Reviewing materials and contributing to discussions outside of meetings. Submission of financial reports to the Trustee Meetings​.
• Year-End Responsibilities: Additional time will be required at the end of the financial year to support preparation of the next year’s budget, the annual accounts, the Trustees’ Report, and other necessary filings or reviews.
• Additional Involvement: Attendance at events, meetings or sessions as needed.

Why Join Us?

By becoming a Trustee at Yarm Wellness, you'll be part of a dynamic team working to make a tangible difference in the lives of individuals in our community. You'll have the opportunity to develop new skills, expand your network, and contribute to a cause that truly matters. Together, we can create a stronger, more connected Yarm.​

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the Burnley, Pendle and Rossendale Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

We are seeking enthusiastic volunteers from all walks of life in Herefordshire to befriend and mentor a young person in care. This is a meaningful opportunity to make a significant impact in a young persons life.

 Children and young people in care deserve to have a trusted adult who can share their time, engage in activities, and provide a safe and fun friendship. Your visits can easily fit into your schedule, allowing you to balance your commitments while being a positive force in someone’s life.

We ask for a commitment of just a few hours once a month for a minimum of two years. We cover activity and travel expenses. 

If you’re interested in this rewarding opportunity or you have any questions, please let us know. Looking forward to hearing from you.

As part of our ongoing commitment to strong and effective governance, we are actively seeking passionate and dedicated individuals to join our Board of Trustees. This is an exciting opportunity to play a vital role in shaping our organisation’s future and making a meaningful difference for children and young people with cancer and their families. 

CCLG is a leading children and young people’s cancer charity, funding research and supporting families. We are also the professional association for those working in children and young people’s cancer in the UK and Ireland.

We’re looking to expand our Board of Trustees, increasing the overall number and planning for the future as a number of longstanding members of the Board approach the end of their terms of office.

It’s an exciting time to be joining us as we have just launched our new brand and a new bold and innovative research strategy, and we’re just getting to work on developing our next organisational five-year strategy.

Our Board of Trustees has an important part to play in helping us to achieve our ambitions of creating a brighter future for children and young people with cancer. If you join our Board of Trustees, you’ll have the opportunity to make a real impact and be part of our success story.
 
CCLG is committed to providing an inclusive, supportive and flexible environment. We would very much welcome applicants from all backgrounds and as our current Board is not as diverse as the communities that we work in, we would be particularly interested in applications from underrepresented groups.
 
We're looking for individuals who can bring their skills and experience to support the governance and strategic leadership of CCLG, whether those are professional skills and experience that relate to our main areas of activity, or to organisational governance and leadership, or lived experience of children and young people's cancer.

For more information about the role of a Trustee at CCLG, please download the information pack below.

We are a local independent charity supporting older people across Scarborough, Whitby, Filey, Ryedale and the surrounding areas. Our mission is to support people aged 50 and over to live independently, safely and well. Our charity shops raise essential funds to support this work – and volunteers like you are at the heart of it all.

The Role

As a Shop Volunteer, you’ll play a vital role in the day-to-day running of your local Age UK charity shop. Whether you're helping on the shop floor, sorting donations, or creating eye-catching displays, your time and energy will help us support older people in our community.

This is a great opportunity to meet new people, develop retail and customer service skills, and make a real difference in your local area.

Key Responsibilities

Depending on your interests and the shop’s needs, your tasks may include:

• Customer Service: Greeting and serving customers, operating the till, and creating a welcoming environment.

• Stock Handling: Sorting, steaming, pricing and preparing donated items for sale.

• Visual Merchandising: Helping to create attractive window and in-store displays.

• Housekeeping: Ensuring the shop is clean, tidy and safe for everyone.

• Teamwork: Supporting other volunteers and working closely with the Shop Manager.

What We’re Looking For

You don’t need any previous experience – just a positive attitude and a willingness to get stuck in! We’re looking for people who are:

• Friendly and approachable

• Reliable and honest

• Comfortable working as part of a team

• Keen to learn new skills

• Supportive of Age UK’s values and aims

Whether you can spare a couple of hours a week or a few days, your contribution will be greatly appreciated.

What You’ll Gain

Volunteering with us is rewarding in many ways. As a shop volunteer, you can expect:

• A warm, friendly environment with full training provided

• The chance to gain experience in retail and customer service

• New skills to boost your CV or confidence to return to work

• A sense of purpose and the chance to give back to your community

• Regular volunteer socials and recognition for your support

Accessibility and Support

We welcome volunteers from all backgrounds and abilities. If you have specific needs or require adjustments, we will do our best to accommodate them. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.