Volunteer volunteer roles

Our gardens are extremely important. They welcome visitors and are where families spend time together, relax and make lasting memories. We are looking for keen gardeners with a passion to work alongside existing volunteers under the direction of staff, to maintain and enhance the gardens and grounds.

Description

Would you like to make a difference to the lives of blind and partially sighted people by supporting the RNIB Enterprises Team in a varied warehouse admin role? Do you live in or close to Peterborough?

We're looking for a volunteer to help us with:
• Processing scanned return notes and entering details into a spreadsheet.
• Supporting the Warehouse Coordinator with the administration of claims handling.
• Assisting the Warehouse Coordinator in managing dropship courier collections.
• Provide administrative support for reselling returned items.

We're looking for volunteers who are available sometime during weekdays for either a full day or a couple of half days a week.

This role is based within RNIB’s Peterborough office but there is also the option to volunteer remotely from home.

This is a busy role and would suit someone will excellent admin and customer care skills who has a methodical and organised approach and is able to pay attention to detail.

How you will be supported in your role:
Full training on the role will be provided. You will also receive support from your volunteer manager which will include regular updates and catchups.

What you will gain from this role:
This is an ideal opportunity for someone looking to develop or refresh their admin skills in a volunteer role with the UK's leading sight loss charity and you will gain experience in dealing with customers, supporting sales and order teams, potentially increasing your understanding of MS Office and experience within a warehouse setting.

How often will I be needed?

• 1 Days per Week

Key requirements

• This role requires 1 reference.

Do you have a keen eye for details and a passion for supporting a great cause?

We’re looking for Volunteer Mystery Shoppers to help us ensure our shops are the best they can be. Your feedback helps us provide Tender Loving Care to our community and ensures every customer visit helps fund our vital work supporting families affected by Leukodystrophy.

What you’ll do 

• Visit as a regular customer at one of our local shops
• Browse the rails and interact with our friendly team.
• Fill out a quick survey about your experience (cleanliness, service and vibe).
• Make a donation of pre loved items

Who we’re looking for:

Someone observant, honest, and reliable who loves a hidden gem.

Our House Experience Volunteers add the sparkle to any visit – giving everyone a warm welcome, bringing stories from Ickworth to life and helping people get the best out of their day. 

 This role will suit you if you are:

• Warm and friendly.
• Someone with a curious and inquisitive nature, with an ability to engage our visitors, ask questions and facilitate conversations.
• Able to listen thoughtfully and actively.
• Someone with exceptional customer service standards- a desire to put visitors before everything else.
• A good storyteller, with a talent for reading body language and thinking on your feet
• Sensitive to visitor and volunteer needs – working as an effective team member.
• Willing to develop your knowledge of Ickworth, its history and vast collections.

Tasks and responsibilities

• Responding to the diverse needs of visitors, including people with additional access needs.
• Sharing inspirational stories, curious facts and practical information or simply the space for visitors to wander at their own pace.
• Helping visitors to discover more, answering questions and making suggestions so they can enjoy their day, their way.
• Being an ambassador for the whole property and the National Trust. Helping visitors understand the full scope of the offer at Ickworth beyond the house.
• Learning more about Ickworth, so you can share your knowledge and stories of the family and their collections with visitors.
• Responding to the changing needs of Ickworth – supporting ongoing interpretation strategies in the House.
• Supporting with health and safety and evacuation procedures if required.
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines 

 By getting involved you could· 

• Become part of a friendly and dedicated team.
  Spend time with us at Ickworth, learn about its history, stories and enjoy its beauty.
• Meet people from all walks of life
• Find an opportunity to use your existing skills and develop new ones.
  Improve your communication skills.
  Get a warm glow by knowing you have made a difference to someone’s day out with us.

 You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.

All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Adaptability, Communication Skills, Community Development, Customer Service, Event Support, Exhibition Arts, Fundraising, Interpersonal Skills, Public Relations, Public Speaking, Teamwork, Visual Arts

ABOUT THIS OPPORTUNITY

Without our volunteer drivers, the Community Food Hub simply does not run.

Food donations, supplies, and resources need to move — and you are the person who makes that happen. As our Volunteer Driver, you'll be a critical part of the operation, collecting from our partners and suppliers and delivering to the Hub so that families across Hackney can be fed.

This is a practical, independent role that puts you at the heart of our supply chain — and the impact you make is felt every single session.

WHAT YOU'LL BE DOING

• Collect food donations, supplies, and resources from partner organisations and suppliers

• Deliver collections to the Community Food Hub at Fawcett Estate, Clapton

• Communicate clearly with Thomas and the Hub team about collection schedules and any changes

• Handle all food safely and responsibly during transit, following food hygiene guidelines

• Keep a simple record of collections — what was picked up, from where, and when

• Report any concerns or issues during collections immediately to Thomas

• Maintain the vehicle used for collections in a clean and roadworthy condition

WHAT YOU'LL BRING

ESSENTIAL

• Full, clean UK driving licence

• Confident, safe, and experienced driver

• Reliable and punctual — our food supply depends on you

• Able to lift and carry food boxes and bags safely

• Good communication — able to liaise clearly with the Hub team and partner organisations

• Basic awareness of food hygiene for transit

HELPFUL BUT NOT ESSENTIAL

• Experience driving a van or larger vehicle

• Previous experience as a delivery driver, volunteer driver, or similar

• Knowledge of Hackney and surrounding areas

• Understanding of food bank or community food logistics

WHAT YOU'LL GAIN

• A professional reference from our Head of Food & Partnerships and CEO

• Experience in community logistics and food distribution

• The knowledge that without you, families would go without — that matters enormously

• A trusted, valued place within the Children With Voices team

Our gardens are extremely important. They welcome visitors and are where families spend time together, relax and make lasting memories. We are looking for keen gardeners with a passion to work alongside existing volunteers under the direction of staff, to maintain and enhance the gardens and grounds.

Event Fundraising Volunteer

Role Description

Volunteers are incredibly important to Greater Manchester Mayor’s Charity. We cannot achieve our mission without them. They help us reach a wider audience and spread our message to a more diverse group and help us raise vital funds to help communities in Greater Manchester.

YOU will be a valued member of our team…come join us!

Role Purpose

Fundraising Volunteers help us to deliver our portfolio of events throughout the year, across Greater Manchester. This may include helping with organising in the lead up to the event or helping at the actual event, and after. There are many different ways to volunteer with Greater Manchester Mayor’s Charity.

Main Activities

Gala Dinner – every March we throw a HUGE bash for businesses in Greater Manchester, up to 400 people join us to raise funds for our work. It’s a lot of fun, but it’s also a lot of hard work and we need people to help on the night with selling raffle tickets, meeting and greeting guests, and generally ensuring the night runs smoothly.

Bus Pull – our annual Bus Pull brings together businesses and groups to pull a bus at Manchester Central to raise funds. It’s a great team building day and the element of competition always makes it a lively event. Duties may include signing in teams and ensuring they know when they are taking part, cheering on teams and generally helping the event run smoothly.

24 Hour Run – another key event on the Manchester calendar attracting over 1,000 participants to run laps of 5km around the city. We need help with signing in runners, organising the groups, cheering them on and welcoming them back and making them feel appreciated for all that they have done!

Winter Campaign – our annual Winter Campaign gains a lot of media interest locally. We are going to be growing this over the coming years with new opportunities for fundraising, this might include events, gatherings or other engagement plan.

What do we need from you?

Reliability – if you sign up as a volunteer please ensure you have the time and capacity to do so. We don’t want to add to your workload! Volunteering for Grater Manchester Mayor’s Charity should be fun and rewarding, not another thing on your ‘to do list’.

Happy to chat – our volunteers are our ‘front face’ at our events and we need to know that you are happy to do that. Of course, we will try to give you a role that takes advantage of your skills, but our events by their very nature are working with people!

Embraces a fast paced environment – events are busy places, plans change in an instant, quick thinking is needed. You will need to embrace the chaos!

Behave like a pro – whilst you are at our events or wearing our t-shirts you are #TeamGMMC, we therefore you expect you to behave in a way that does us proud, you are the front face for our brand.

What we will do for you

· ALWAYS make you feel part of the team and our mission

· We will share our Impact report to help you better understand our mission and impact

· Provide you with a GMMC contact if you have any questions, changes of plan etc

· Provide you with a cool t-shirt to wear at any event

· Make sure you have all details about events, what your role will be, where to meet and what time.

· Cover all your out-of-pocket expenses to attend the event (we will only cover Greater Manchester travel)

· Keep you fuelled – at every event we will ensure that there are appropriate refreshments available, this might not be a 3-course meal but we will do our best.

· Ask for an event debrief – we will share a form after events to ask for your feedback on what went well for you, what didn’t, we are always looking to improve how we do things. Your voice is key to this.

· Celebration event – every year we throw a celebration event to thank our volunteers and you’re on the guest list! We use tohis event to tell you ha

Key relationships with Greater Manchester Charity:

Office Lead – Laura Field

Volunteer Ambassador – a volunteer themselves that oversees our volunteers

This document is not intended to be legally binding and there is no intention to create any employment relationship, either now or at any time in the future.

ABOUT THIS OPPORTUNITY

Ready to step up? This is for people who want more responsibility at the Community Food Hub.

As a Food Co-op Lead Volunteer, you'll be a go-to person on the floor — helping coordinate sessions, supporting other volunteers, and keeping the co-op running smoothly and with pride.

You'll work closely with the Food Hub Manager (Petagaye) and Thomas (Head of Food & Partnerships) — taking ownership of your sessions and helping to build a strong, reliable volunteer team around you.

This role is a real stepping stone — building the skills and track record that open doors to more senior roles in community food work, charity operations, or beyond.

WHAT YOU'LL BE DOING

• Take the lead during sessions — directing volunteers, managing the floor, keeping things moving

• Support the Food Hub Manager in coordinating session activity and volunteer tasks

• Help with stock management — tracking what is available, what is needed, and communicating this clearly

• Keep simple session records — numbers served, feedback, any issues to flag

• Be the first point of contact for volunteers during sessions

• Ensure all food hygiene, safeguarding, and health and safety standards are maintained

• Support the induction and settling-in of newer volunteers

• Communicate updates and any concerns clearly to the Food Hub Manager after each session

WHAT YOU'LL BRING

ESSENTIAL

• Some experience of volunteering or working in a team setting

• A natural ability to take initiative and keep things organised

• Confident communicator — able to give clear, calm direction to others

• Reliable, consistent, and able to commit to regular sessions

• Understanding of safeguarding and food hygiene principles

HELPFUL BUT NOT ESSENTIAL

• Previous experience at a food bank, food co-op, or community kitchen

• A food hygiene certificate (Level 1 or 2)

• Experience coordinating or supervising a small team of volunteers

• Knowledge of the Hackney community or similar urban settings

WHAT YOU'LL GAIN

• Hands-on leadership and team coordination experience

• A strong reference from our Food Hub Manager and Head of Food & Partnerships

• A clear pathway towards more senior roles within Children With Voices

• Stock management, session coordination, and operational skills

• The genuine satisfaction of leading a team that feeds and supports Hackney families

ABOUT THIS OPPORTUNITY

Our Community Food Hub is at the heart of what we do — a warm, welcoming space where families across Hackney access fresh food, support, and community.

As a Volunteer Food Hub Assistant, you'll be a vital part of the team on the ground — helping families access what they need with dignity, warmth, and a smile.

No experience needed. Just heart.

WHAT YOU'LL BE DOING

• Welcome and assist families arriving at the Food Hub

• Support food sorting, packing, and distribution under the guidance of the Food Hub Manager

• Help maintain a clean, organised, and welcoming Hub environment

• Assist with stock management and recording under supervision

• Treat all families with dignity, respect, and discretion

• Follow all food hygiene and health and safety guidelines

• Report any concerns to the Food Hub Manager immediately

WHAT YOU'LL BRING

ESSENTIAL

• Friendly, welcoming, and non-judgemental

• Willing to get stuck in with practical tasks

• Reliable — families and the team count on you

• Understanding of basic food hygiene (or willing to complete a short online course)

• Committed to safeguarding and treating all families with dignity

HELPFUL BUT NOT ESSENTIAL

• Previous experience volunteering at a food bank, community kitchen, or similar setting

• Food hygiene certificate (Level 1 or 2)

• Languages spoken in addition to English (Hackney is wonderfully diverse!)

• Experience working with vulnerable families or in a community setting

WHAT YOU'LL GAIN

• The reward of making a real, immediate difference to families every week

• Food hygiene training and certification support

• A professional reference from our team

• Experience in community food distribution and frontline family support

Mind in Enfield and Barnet is seeking a dedicated Volunteer Administrative Assistant to support our Advocacy Service. This role plays a vital part in ensuring people with mental health needs receive timely, confidential, and effective advocacy support. By assisting with referrals, communication, and day‑to‑day administrative tasks, you will help our advocates focus on supporting individuals while gaining valuable experience in a mental health service.

Purpose of the Role
To support the Advocacy Service with essential administrative tasks, ensuring referrals are 
processed efficiently and communication channels are effectively managed.

Key Responsibilities
• Process and log referrals received via the service inbox
• Monitor incoming calls and manage voicemail messages
• Maintain accurate records using Microsoft Excel and Word
• Support advocates with general administrative duties
• Ensure confidentiality when handling sensitive information
• Communicate effectively with team members and external contacts

Skills and Experience
• Proficient in Microsoft Excel and Word
• Good telephone manner and communication skills
• Well organised with strong attention to detail
• Able to work effectively as part of a team
• Ability to manage workload and prioritise tasks

Personal Qualities
• Reliable and punctual
• Friendly and approachable
• Positive and supportive attitude
• Willingness to learn

Benefits
• Gain experience within a mental health advocacy service
• Develop administrative and professional skills
• Work within a supportive team environment
• Make a meaningful contribution to supporting vulnerable individuals

As a Climate Ambassador, you would be joining thousands of volunteers supporting the Department for Education’s Sustainability and Climate Change Strategy, launched in 2022.

Climate Ambassadors offer free support to nurseries, schools and colleges across England to develop and implement a climate action plan. This framework helps education settings evaluate and address key action areas – adaptation and mitigation, biodiversity, climate education and green careers, and decarbonisation.

If you have: 

• A desire to create coordinated impact in your local community, while utilising your employer’s volunteering leave (where applicable); 

• Knowledge about the sustainability and climate challenges facing the world; 

• Familiarity with education settings, or the ability to inspire senior leaders, educators and young people to set out on their sustainability journey; 

• A growth and mentorship mindset to help education communities begin or progress with their climate action plan, 

… then join the growing community of Climate Ambassadors and embed climate action where it matters most! 

You will receive training, guidance and regular communications from our regional teams to make the most of the climate action opportunities on your doorstep. You can get started by volunteering just 2 hours a year. 

How can you become a Climate Ambassador? 

1. Complete an initial interest form and your regional team will be in touch to support your registration on the STEM Learning platform; 
2. Receive induction, your DBS check and your Climate Ambassador training; 
3. Identify activities you would like to support and post about them on the STEM Learning platform, or browse activities requested by your local schools! 

Your regional team will get in touch suggesting a good match to a local setting seeking support relating to your area of interest or experience. You can also upskill through the Sustainability Leadership Programme to unlock new areas of expertise. 

Please note: STEM Learning UK host Climate Ambassador profiles on their website, which requires you to register as a STEM Ambassador. Your profile will be processed as a Climate Ambassador upon selecting ‘Climate’ as your area of interest during registration.

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

Our children and families programmes are at the heart of everything we do — and this role is at the heart of keeping them running. We are looking for someone who can bring structure, hold the team together, and make things happen without constant chasing.

This is not a passive support role. We need someone who takes ownership, follows through, and keeps programmes moving forward consistently.

KEY RESPONSIBILITIES

Programme Coordination

• Oversee the day-to-day coordination of children and families sessions

• Ensure programmes are planned, organised, and running effectively

• Support scheduling of workshops, facilitators, and activities

Team Alignment & Communication

• Act as the central coordination point between facilitators, volunteers, and leadership

• Ensure everyone is clear on roles, timings, and expectations

• Follow up on actions and make sure tasks are completed

Tracking & Accountability

• Track attendance, engagement, and programme progress

• Maintain simple, useful reporting structures — updates, feedback, outcomes

• Spot issues early and come with solutions, not just problems

Operational Support

• Work closely with leadership to maintain structure across delivery

• Support onboarding and coordination of volunteers within programmes

• Ensure consistency in how sessions are delivered, every time

WHO WE'RE LOOKING FOR

• Highly organised and reliable

• Strong communication and coordination skills

• Able to take initiative and follow through

• Comfortable managing people and holding accountability

• Passionate about working with children, families, and community

• Committed to safeguarding and child protection

This is a voluntary role with real responsibility. We are not looking for passive support — we need someone who can take ownership, bring structure, and help move programmes forward consistently. If that is you, we would love to hear from you.

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

As we grow, we need an experienced Operations Manager to help us run well behind the scenes — so everything on the frontline can keep delivering. This is a meaningful voluntary leadership role for someone with professional experience in operations, HR, or management who wants their skills to count for something real.

You will work closely with the CEO and senior team to ensure the organisation runs efficiently, compliantly, and in line with our values.

KEY RESPONSIBILITIES

Operational Oversight

• Lead and coordinate day-to-day operations to ensure efficiency and alignment with organisational goals

• Support departments to stay aligned, compliant, and focused on delivery

• Identify opportunities to streamline processes, maximise resources, and improve impact

HR Oversight

• Oversee HR policies, compliance, and staff wellbeing in line with UK employment law and safeguarding requirements

• Support recruitment and onboarding — fair, inclusive, and safeguarding-compliant

• Provide HR guidance to managers and staff; escalate to external expertise when needed

• Maintain oversight of volunteer engagement and HR record keeping

Finance Oversight

• Supervise the Finance Coordinator (10 hrs/week) and provide accountability for financial administration

• Monitor budgets, financial reports, and expenditure in line with charity governance standards

• Ensure accurate, timely reporting to the CEO and Trustees

• Liaise with accountants, auditors, and external advisors as required

Leadership & Governance

• Work alongside the CEO, Trustees, and senior team to align operations with organisational strategy

• Provide assurance of compliance with safeguarding, data protection, charity law, and employment legislation

• Model organisational values of safeguarding, equity, inclusion, and community impact

WHO WE'RE LOOKING FOR

• Experience in operations, management, or a related professional field

• Working knowledge of HR processes and UK employment law

• Financially literate — comfortable with budgets, reports, and financial summaries

• Familiar with charity governance, safeguarding, and compliance requirements

• Confident, values-led, and able to hold accountability with care

• Highly organised, reliable, and able to manage competing priorities

• Committed to equity, inclusion, and community impact

This is a voluntary senior leadership role — unpaid, but with real scope and real responsibility. We are looking for someone who brings professional-level experience and wants to use it in the service of children and families in Hackney.

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

Behind every programme we run and every family we support, there is careful administration keeping everything in order. We are looking for a Volunteer Admin Coordinator to be that backbone — someone who takes ownership of the detail, keeps our systems running, and makes sure the rest of the team can focus on delivery.

This is an ideal role for someone who is highly organised, discreet, and takes real pride in getting things right.

KEY RESPONSIBILITIES

Day-to-Day Administration

• Manage correspondence, scheduling, and general administrative tasks across the organisation

• Maintain accurate records, databases, and filing systems in line with GDPR and data protection requirements

• Support the preparation of reports, meeting notes, and key organisational documents

Operational Support

• Support the Operations Manager with administrative aspects of HR, finance, and governance

• Help coordinate onboarding for volunteers and new team members

• Track outputs, attendance, and impact data for monitoring and evaluation

Communications & Coordination

• Act as the first point of contact for internal queries — directing people quickly and clearly

• Maintain shared systems and tools so information is easy to find and act on

• Support communication between teams, leadership, and external partners

Governance & Compliance Support

• Help prepare materials for Trustee and leadership meetings

• Support safeguarding admin — DBS checks, consent forms, and record keeping

• Flag gaps in processes and help develop simple, workable solutions

WHO WE'RE LOOKING FOR

• Highly organised with strong attention to detail

• Reliable, discreet, and trustworthy — able to handle sensitive information with care

• Strong written and verbal communication skills

• Confident using digital tools and office systems (Microsoft Office, Google Workspace)

• Able to manage their own time and follow tasks through to completion

• A team player who also takes initiative when needed

• Committed to the values and mission of Children With Voices

This is a voluntary role with real responsibility. We need someone reliable and thorough who takes pride in the detail. You will be supporting a team that serves some of Hackney's most vulnerable children and families — and that matters enormously to us