3 Alumni volunteer manager volunteer roles
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us improve the quality of the information that supports young people, businesses and our wider community.
Position title: CRM & Data Support Volunteer
Reporting to: Quality Assurance & Impact Lead
Status: Voluntary and unpaid
Suggested commitment: Three days per week for approximately three months
Location: Tooting Works, London, with one agreed volunteering day from home
Expenses: Reasonable agreed out of pocket expenses reimbursed in line with the organisation's volunteer expenses arrangements
About Us:
Business Launchpad supports young adult aged 18 to 30 from low-income backgrounds across London to pursue enterprising careers and achieve financial progress. We provide tailored enterprise programmes, one-to-one coaching and practical employability experiences designed to develop business and life skills.
Tooting Works is Business Launchpad's social enterprise and provides affordable offices, co-working spaces and supporting infrastructure for businesses and entrepreneurs. Profits generated through Tooting Works are reinvested into Business Launchpad's charitable activities.
Job Summary:
The CRM and Data Support Volunteer will provide practical, supervised support with agreed data entry, cleansing, checking and record management activities. The volunteer will help us reduce identified backlogs, improve the reliability of organisational information and prepare agreed datasets for reporting or migration.
This is a time limited volunteering opportunity suited to someone who wants to develop practical experience of Salesforce, data quality and information management within a charity and social enterprise environment.
The Quality Assurance and Impact Lead will set priorities, provide instructions, review progress and approve any activity involving record merging, anonymisation, retention or deletion. Department Leads and designated data owners remain responsible for the accuracy and maintenance of information generated within their areas.
What you will support us with
CRM data cleansing and maintenance
· Review Salesforce records against agreed data quality standards and instructions.
· Correct incomplete, inconsistent or inaccurate records where the source information is clear and the correction has been authorised.
· Support agreed data entry and keep an accurate record of significant changes completed.
· Flag records that require investigation, judgement or a management decision.
Duplicate record review
· Review potential duplicate accounts and contacts using agreed criteria.
· Help prepare records for controlled consolidation and support approved merges under supervision.
· Escalate unclear or complex duplicate cases before any change is made.
· Support the review of an initial backlog of more than 3,000 potential duplicate records.
Alumni data cleansing and migration
· Help cleanse, standardise and prepare historic alumni information for migration into Salesforce.
· Check records for completeness, consistency and appropriate formatting.
· Support the consolidation of alumni datasets to create a reliable baseline for future outcomes reporting.
· Support work on an initial dataset of approximately 380 alumni records.
Data retention, anonymisation and deletion support
· Support agreed retention, anonymisation or deletion activity only when directly instructed and supervised.
· Maintain a clear audit trail and pause immediately if any instruction or record is unclear.
· Follow confidentiality, data protection and information governance requirements at all times.
· Do not independently decide whether information should be retained, anonymised or deleted. The initial review may include more than 1,500 records.
Tooting Works data preparation
· Help prepare, clean and standardise agreed Tooting Works information before migration into approved systems.
· Assist with reviewing information held across existing databases and with digitising appropriate tenancy or operational records where agreed.
· Identify missing, duplicated or inconsistent information and refer queries to the relevant data owner.
· Support scoping across approximately nine existing databases or data sources, subject to the agreed technical plan.
Salesforce reports, dashboards and KPI support
· Help check agreed Salesforce reports against documented reporting requirements.
· Review report filters, fields and dashboard dependencies, and refer technical issues to the appropriate lead or specialist.
· Assist with routine dashboard refreshes, data collation and preparation of management information.
· Support outstanding KPI data entry, initially covering around 30 reports and 15 KPI records across six months.
Registered Charity 
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
Business Launchpad (BLP) is an enterprise charity based in Tooting, in the London Borough of Wandsworth. We support young people aged 18 to 30 to start and grow their own businesses, access employment, and build skills for economic independence.
Our core programmes are:
• Pathways, our flagship 12-week enterprise cohort programme, guiding young people from idea to early-stage business.
• Business Lab, a 6-week pipeline programme for young people exploring enterprise as a route forward.
• Career Connect, our annual employability fair connecting young people with employers and opportunities.
About this Volunteer role:
Location: Tooting Works, Tooting, London SW17
Duration: Minimum 4 weeks, up to 12 weeks (flexible by arrangement)
Hours: Part-time or full-time by arrangement
Remuneration: Volunteer
This role sits within our Programmes and Delivery team. You will work alongside our Programme Coordinator on the recruitment, onboarding and administrative tasks that keep our programmes running day to day.
It is a practical role with real responsibility. You will see how a charity programme team works from the inside, including how we bring young people onto our programmes, track their progress and stay in contact with partners and referrers.
What You Will do:
Recruitment and Participant Outreach:
• Support recruitment campaigns for Pathways and Business Lab across digital channels.
• Help manage the enquiries inbox and respond to initial expressions of interest.
Onboarding and Administration:
• Help prepare and send out welcome packs, joining instructions and programme information.
• Assist with collecting participant documents, consent forms and eligibility evidence.
• Help communicate session timetables and any changes to participants.
Programme Administration:
• Help prepare session materials, including printing, digital uploads and room or resource coordination.
• Maintain recruitment progress tracking spreadsheets.
• Assist with gathering participant feedback to support our monitoring and evaluation.
Communications Support:
• Provide day-to-day administrative support to the programme team, including sending emails, texts messages and making phone calls with programme participants.
• Follow up new leads for programme interest and support with discovery chat bookings and follow ups.
What We Are Looking For:
You do not need previous charity experience. We are looking for someone reliable and well organised who genuinely wants to support young people. We will give you the training and supervision you need to do the role well.
Essential
• Good organisational skills and attention to detail.
• Clear written and verbal communication skills.
• Confident using Microsoft Office (Word, Excel, Outlook) or Google Workspace.
• Able to handle sensitive information with care and discretion.
• Happy to ask questions and take initiative when needed.
• Commitment to equity and inclusion and to supporting young people from all backgrounds.
Desirable
• Some experience or interest in the charity, education or public sector.
• Experience supporting events, recruitment or communications work.
• Some knowledge of the challenges young people face in finding work or starting a business.
What You Will Gain
By the end of your placement, you will have:
• First-hand experience of how a funded charity programme is planned, recruited and delivered.
• Practical experience using a CRM system (Salesforce) and a Learning Management System.
• Stronger skills in participant communications, data management and programme administration.
• A good working knowledge of the youth enterprise and employability sector in London.
• A reference from Business Launchpad on completion.
• Access to the BLP alumni network and future opportunities where relevant.
Volunteering Arrangements
The placement is based at Tooting Works in South London. Some tasks may be done remotely, depending on the stage of the programme cycle, and this can be agreed with your line manager.
We ask volunteers to commit to their agreed hours and to give notice if they cannot attend. We will agree a schedule at the start that works for both of us.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a small but fast-growing charity, we have a strong trustee board in place but are looking to bring in new trustees to help in our new phase of growth and ensure a sustainable future. We are therefore looking for trustees who want to get closely involved in setting the strategy, direction and priorities of Write Back as we transition from new ‘start-up’ into a more established charity. We are therefore looking for individuals with:
● A strong commitment to the work of Write Back and empowering young people.
● The passion and enthusiasm to throw themselves into a new and exciting charity for young people to help us in our next phase of growth.
● The ability and experience of working at a strategic level, providing expert oversight, advice and guidance.
● The skills and temperament to collaborate effectively in a small, growing organisation.
● A good understanding and acceptance of the legal duties, responsibilities and liabilities of charity trusteeship and an appreciation of the personal implications.
● A demonstrable commitment to equality and diversity.
We anticipate growing our trustee board significantly over the next 6-12 months. Our initial priority will be recruiting someone who is at least one of the following:
●experienced in financial processes and oversight.
● experienced in education, such as a qualified teacher.
● experienced in growing a small company or charity, in particular with legal, HR or other operational or governance matters.
● Under the age of 25 and who have lived experienced of the issues Write Back is trying to solve.
However, we are open to applications from a variety of backgrounds and would encourage you to get in touch if you are interested. We are intending to recruit 2 - 3 trustees in total.
Core requirements:
● This is a voluntary unpaid role, for which any reasonable expenses will be reimbursed.
● Your initial term will be for 2 years, with the possibility of renewal.
● Attendance at trustee meetings every two months (either online or in person, for roughly 90 minutes), as well as preparation for these meetings and any follow-up tasks. We estimate the time commitment to be no more than one day per month in total.
If you have any questions or would like to discuss this further, please don’t hesitate to get in touch.
