Charity volunteer roles
Want to make a difference? Could you help us?
New trustees wanted
We are looking for up to three people to be active members of our Board of Trustees.
Together with the other trustees, staff, volunteers, and stakeholders you will help the
Foodbank deliver a non-judgemental and compassionate service, and help us as we
work towards a future where foodbanks are no longer needed. The Trustee may be
asked to take the lead on specific areas of our work, utilising their experience and
skills. We are particularly keen to hear from people who have experience in
fundraising/bid writing, human resources, communications/PR, and property
management.
Our vision
Our vision is a future where our foodbank is no longer needed because people can
afford the essentials and get the support they need when they need it, preventing them
from reaching a point of crisis.
Our mission
Our mission is to provide a compassionate, dignified, and non-judgemental service to
people within our community. We do this by working in partnership with other
organisations to provide holistic support that enables people to find a way out of their
crisis. We work together with partners and the other foodbanks in RCT to identify and
address the root causes of people needing to use our foodbank to alleviate poverty
within our community.
Volunteering is a fantastic way for you to be involved in your local community and
volunteers are at the heart of all that we do as a Foodbank.
The client requests no contact from agencies or media sales.
About ReMind UK
ReMind UK is an independent charity and an internationally renowned centre for research, diagnosis and treatment of neurodegenerative diseases. Our research aims to improve life for people with dementia and their families and carers, and to find drug and non-drug treatments for people with conditions such as Alzheimer’s disease and other diseases predominantly affecting older people. Our contracted NHS Memory Clinic service, paid for memory assessments, and allied activities also provide direct support to patients, families and carers. We are currently in an ambitious phase of development to increase significantly our clinical and academic research programme. We work closely with the Universities of Bath, Bristol and other research institutions, both nationally and internationally, and with the Royal United Hospital.
Role Title
Trustee (Board Member), ReMind UK
Time Commitment
We hold four full Board meetings per year, and an annual away day.
We currently have one subcommittee which is the Finance, Risk and Audit Committee (FAC) that meets four times a year should be a part of it.
Board and Committee meetings are generally of 1-2 hours duration. Once a year there is a remuneration meeting, which is a short meeting held directly after the Board meeting.
We engage between meetings via email on issues of relevance to either individual Board members or collectively where appropriate
Trustees are volunteers and may claim eligible expenses.
Role Purpose
Trustees are responsible for providing strategic leadership, ensuring good governance, and overseeing the charity’s management and administration. The day-to-day running of the organisation is undertaken by the charity CEO and the senior leadership team.
Trustees must act in the charity’s best interests, ensure it is well‑run, and that resources are used effectively to achieve its charitable purposes.
Key Responsibilities
1. Strategic Leadership & Governance
· Ensure the charity has clear priorities, future, and strategic direction.
· Oversee delivery of the charity’s mission to improve diagnosis, care, and research into age‑related disorders.
· Make well‑informed decisions that align with ReMind UK’s charitable objects and the interests of beneficiaries.
· Maintain high standards of governance and accountability.
2. Legal & Regulatory Compliance
· To ensure that the charity complies with its governing document, charity law and any other relevant legislation or regulations.
· Act with reasonable care, skill, and diligence in all decision‑making and oversight.
· Manage and declare any conflicts of interest.
3. Financial Oversight
· Ensure the charity is financially sustainable, with adequate controls, appropriate budgeting, responsible use of funds and sound financial planning.
· Support and work with the Finance, Risk and Audit Committee where appropriate and engage in wider discussions around income and expenditure where necessary.
- Safeguard the charity’s assets and ensure funds are spent effectively.
4. Advocacy & Ambassadorship
· Act as an ambassador for ReMind UK’s work in dementia research, memory assessment, and post diagnosis support.
· Promote the importance of early assessment, treatment possibilities, and community‑based support.
· Support relationship‑building with stakeholders, partners, funders, and the wider community.
5. Organisational Support & Risk Management
· The Board have delegated the oversight of the Risk Register to the Finance, Risk and Audit Committee (FAC), however it is also the responsibility of all trustees to identify and manage organisational risks and hold the FAC to account.
· Ensure effective planning and promote resilience across the charity.
· Support and constructively challenge the CEO and senior leadership team.
Person Specification
Essential:
· Commitment to the vision, mission and values of ReMind UK.
· Understanding of or willingness to learn about trustee responsibilities and charity governance.
· Strategic thinking and strong communication skills.
· Integrity, sound judgement, and independence of thought.
Desirable:
· Experience in health, dementia research, social care, charity finance, legal compliance, fundraising, or lived carer experience.
· Previous charity governance or leadership experience.
Eligibility Requirements
Certain individuals are legally disqualified from becoming charity trustees. Applicants must be 18+.
As part of our safeguarding commitment, trustees will be asked to complete an appropriate level of DBS check (Basic or Enhanced, subject to eligibility). We will support you through this process.
How to Apply and closing date
Interested individuals should submit a CV and a short statement outlining their motivation and relevant experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Dear Applicant,
Thank you for your interest in joining our Board at this exciting and important time for The Young Foundation.
We are currently in the second year of our five-year strategy, and the recent appointment of our new Chief Executive, Dr Sue Griffiths, who joins us on 2 March, marks a significant moment for the organisation. Sue and the Board will work closely to ensure that The Young Foundation continues to deliver against its core purpose: building a just society in which everyone can participate and all contributions are valued.
At The Young Foundation, we know that inequality diminishes lives, corrodes community wellbeing, and reduces prosperity for society. Our mission is to create the conditions in which people and communities can flourish. Working in partnership with the voluntary, community and social enterprise sector, as well as public and private sector organisations, we empower people to fulfil their potential and lead happier, more meaningful lives. Ultimately, our work seeks to unlock shared prosperity.
Very little about the future of society is inevitable. Bound by our shared humanity, we believe that we collectively hold the power to shape our communities and institutions. Drawing on over 60 years of research, innovation and incubation, we put proven tools and approaches into practice to drive meaningful and lasting change.
As an influential and pioneering organisation in our field, we are seeking new Trustees to help us build the strongest non-executive team possible. We are particularly interested in hearing from candidates from across the UK who can offer depth of insight, experience or influence in one or more of the following areas:
· Social innovation and community action
· Local or combined authorities
· Health
· Business and social entrepreneurship
· Higher education
· Political networks
· Finance (an accountancy qualification would be an asset)
· External affairs and influencing, including opinion formers
Our Trustees bring the full breadth of their professional expertise and lived experience into the Boardroom. While we have identified priority areas within our skills matrix, we are committed to building a genuinely diverse and inclusive Board. We welcome candidates who can bring varied perspectives and lived experiences, enabling us to make decisions informed by a complete and authentic picture of life across the UK.
If you believe you have the knowledge, skills and experience to contribute to our work, we would be delighted to hear from you.
How to apply
To submit an application, please apply via CharityJob, where you will be asked to upload:
· A cover letter (maximum two sides of A4) outlining:
o Your motivation for applying
o The experience and insight you would bring to the role
o What you hope to contribute and gain from your time as a Trustee
· A CV (maximum two sides of A4)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
This opportunity will be at both Crook and Durham so volunteers need to be willing to volunteer at both sites.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Role title
Trustee
Role purpose
As a trustee of Community Resource, you’ll play a key role in guiding the charity’s direction and ensuring we stay true to our mission.
You’ll provide strategic leadership and oversight, working closely with the CEO and leadership team to help us achieve our goals and deliver lasting impact.
Trustees take part in board meetings and may also contribute to subcommittees or working groups focused on areas such as finance, risk, events, and safeguarding.
You may also represent Community Resource externally, helping to build relationships with partners, supporters, and stakeholders and attend inspiring events that celebrate and support rural communities across Shropshire.
Requirements
We’re particularly keen to hear from individuals with current or recent senior-level experience in areas such as law, business accounting, IT, cybersecurity, health, or entrepreneurship. These skills are especially valuable as we navigate growth and innovation.
However, we also warmly welcome interest from those with other relevant expertise or lived experience that could benefit our organisation and enrich the board’s perspective.
Location
Shrewsbury, Shropshire
Salary
Unremunerated, but reasonable expenses may be reimbursed.
Commitment
The board meets eight times a year, combining in person and online sessions (usually Tuesdays, 4– 7pm), including our AGM. Additionally, there is an annual trustee and leadership team away day.
Length of term
All trustees are appointed for an initial term of three years and are eligible to re-stand for election for up to a maximum of two subsequent terms.
Step 1
Submit your CV and a covering letter describing your rationale for applying and the skills you can bring to the role of trustee.
Step 2
Have an initial conversation with the CEO and/or Chair of the Board of Trustees.
Step 3
If both sides agree there’s a good fit, you’ll be invited to meet members of the wider board for an interview.
Step 4
The interviewing trustees will make a recommendation to the board regarding your appointment. You will receive a written response as to whether the board is proceeding with your application for joining the board and if successful, arrangements for your induction.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Us as a Trustee or Treasurer Trustee at Age UK Cambridgeshire & Peterborough
Are you passionate about improving the lives of older people in our communities?
Do you have skills, experience, and enthusiasm to help guide a well‑established and growing local charity?
Age UK Cambridgeshire & Peterborough (Age UKCAP) are seeking new Trustees, including a dedicated Treasurer, to join our Board.
We are the largest local charity supporting older people across Cambridgeshire and Peterborough, delivering vital services that reduce loneliness, support independence, and improve quality of life. As demand for our work continues to grow, strong strategic leadership has never been more important.
Why Become a Trustee?
Being a Trustee is an extremely rewarding opportunity to use your experience for social good. As a Trustee with Age UKCAP you will:
- Shape the strategic direction of a respected local charity
- Support the wellbeing of older people across the region
- Gain Board-level experience
- Join a friendly, committed, and values‑driven team
- Help ensure our charity remains sustainable, effective, and innovative
Who We’re Looking For: We welcome applicants from all backgrounds and sectors. In particular, we are keen to hear from people with:
General Trustee Skills
- Knowledge or interest in health, social care, voluntary sector services, or community support
- Strategic thinking and problem-solving skills
- Commitment to equality, diversity, and inclusion
- A passion for improving older people’s lives
Specialist Skills (for the Treasurer Role)
In addition to the above, our Treasurer Trustee will bring:
- Strong financial management experience
- Understanding of charity finance, risk, and governance
- Ability to oversee budgets, financial reporting, and audit activity
- A collaborative approach, working closely with our CEO and Finance Team
(You do not need to be a qualified accountant, though this would be an advantage.)
Time Commitment
Approximately 8 meetings per year, plus occasional strategic or sub‑group sessions.
Trusteeships are voluntary roles, with reasonable expenses reimbursed.
How to Apply
If you would like to make a meaningful difference in your community, we would love to hear from you.
For more information or to express your interest, please contact our Executive Assistant
Age UK Cambridgeshire and Peterborough is an independent charitable organisation which exists to improve the quality of life for local older people.
The client requests no contact from agencies or media sales.
We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.
We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.
If you are interested, your application should include a copy of your CV and a cover letter (of no more than two sides of A4) detailing what you would bring to the Ygam Student Ambassador team and how your experiences (life and/or work) demonstrate our values of integrity, empathy, innovation, and empowerment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us as a Volunteer Yard Assistant at one of our four rescue and rehoming centres where rescued horses begin their journey to a brighter future – receiving the expert, compassionate care they need to heal and thrive.
As a Volunteer Yard Assistant you’ll play an important role in supporting the smooth running of our yards by helping with day to day tasks. Your contribution will allow our expert grooms to focus on rehabilitating horses and preparing them for a loving new home.
This is a physically active role where you’ll get to be part of a friendly and inclusive team, experience the satisfaction of making a real difference, and have opportunities to be involved in other charity activities, such as open days. While horse handling may be limited, the sense of purpose, teamwork, and enjoyment are unlimited!
If you’re reliable, enthusiastic and enjoy working as part of a team, we’d love to hear from you. Our centres are currently looking for volunteers to help on the following days:
- Glenda Spooner Farm in Somerton, Somerset: Saturdays, Sundays, Mondays and Fridays from 9am to 11am, with the option to stay on until 1pm once established.
- Hall Farm in Snetterton, Norfolk: Any day except Tuesdays.
- Penny Farm in Blackpool, Lancashire: Saturdays and Sundays from 8am to 1pm or 2pm to 4.30pm.
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
Volunteer Chairperson Milton Keynes Junior Ice Hockey Club (MKJIHC)
Milton Keynes Junior Ice Hockey Club is a registered charity delivering training and competitive ice hockey to young people aged 5 to 19. We are affiliated with English Ice Hockey and have teams competing in both the Junior league and Women’ National Ice Hockey league.
We are seeking a Chairperson who is enthusiastic about youth sports and development to lead our committee to continue to grow and develop the club whilst remaining inclusive and accessible to all.
We are particularly interested in hearing from individuals who have strong leadership skills and can encourage collaborative working who are independent of Milton Keynes Ice Hockey. Previous board or governance experience would be beneficial but not essential.
This is a voluntary role, expected to require 8-10 hours a month of your time, though there can be occasions where additional input is necessary. There is a requirement to attend the monthly face to face committee meeting but there will be flexibility regarding other involvement.
Role Overview
The Chairperson is responsible for leading MK Storm Junior Ice Hockey Club and ensuring it operates
effectively as a Charitable Incorporated Organisation (CIO). As both Chairperson and Trustee, the role
provides strategic leadership, supports strong governance, and ensures the charity delivers its objectives of
developing young people through ice hockey.
The Chair works closely with the Board of Trustees, committee, coaching staff, volunteers, and parents to
ensure the club is well-managed, financially sustainable, and aligned with its charitable purpose.
Key Responsibilities
Leadership & Governance
● Chair committee meetings and ensure effective decision making.
● Provide strategic leadership to support the long term development of the club.
● Ensure the charity operates in line with its governing document and charitable objectives.
● Support trustees and committee members in fulfilling their responsibilities.
Charity Trustee Duties
● Fulfil the legal duties of a trustee in accordance with the Charity Commission for England and
Wales.
● Ensure the charity complies with relevant laws, regulations, and safeguarding requirements.
● Act in the best interests of the charity and its beneficiaries (young players).
● Ensure appropriate financial oversight and responsible use of charitable funds.
Strategic Development
● Lead the development and implementation of the club’s strategic vision.
● Support growth in participation, player development pathways, and community engagement.
● Identify opportunities for partnerships, funding, and sponsorship.
Club Oversight
● Provide oversight of key operational areas including:
○ Coaching programmes
○ Safeguarding and welfare
○ Finance and budgeting
○ Volunteer management
○ Events and competitions
● Work closely with the club’s designated safeguard lead to ensure a safe environment for all young
players.
Representation
● Act as the primary ambassador for the club.
● Represent the organisation with governing bodies and partners such as Ice Hockey UK and
England Ice Hockey.
● Build positive relationships with the local community and sporting organisations.
Committee & Volunteer Support
● Encourage a collaborative and inclusive committee culture.
● Support recruitment and development of volunteers and committee members.
● Ensure clear delegation and accountability across the club structure.
Key Skills & Experience
● Leadership or governance experience (charity, sport, or community organisations).
● Understanding of trustee responsibilities within a UK charity.
● Strong communication and management skills.
● Ability to lead volunteers and build collaborative teams.
● Strategic thinking and decision making ability.
Desirable Experience
● Experience in youth sport or community sports clubs.
● Knowledge of safeguarding requirements in youth sport.
● Experience working with national governing bodies or sports associations.
● Understanding of financial oversight in a charity setting.
Time Commitment
● Committee meetings (once a month).
● Attendance at key club events and occasional matches.
● Ongoing communication with trustees and club volunteers.
What You’ll Gain
● Opportunity to shape the future of youth ice hockey in the community.
● Experience leading a registered charity.
● Development of governance and leadership skills in sport.
● The chance to positively impact young athletes’ development.
Please contact Neil Conroy, Treasurer and Interim Chair
The client requests no contact from agencies or media sales.
Trustee and Chair of Trustees
Help shape the future of environmental philanthropy and strengthen funding for climate, nature and people.
Location: Remote, UK wide
Remuneration: Voluntary, unremunerated. Reasonable expenses covered
Term: Three years, renewable once
Time commitment: Approx. 8 days per year for Trustees, approx. 12 days per year for Chair
Closing date: Monday 30 March, 17:59
Interviews: From Wednesday 22 April
About the opportunity
An established and respected network within the environmental funding community is seeking a new Chair of Trustees and two additional Trustees to join its board.
This organisation works to create an effective, flourishing ecosystem of environmental philanthropy that is supporting people and the planet to thrive together. With a growing membership of funders, advisors and fundraisers, it plays a vital role in convening, connecting and strengthening the sector.
As a Trustee, you will provide strategic oversight and guidance across finance, programmes, communications and relationships. As Chair, you will lead the board, act as a line manager to the Executive Director and ensure strong governance and effective decision making.
You will bring sound judgement, a willingness to offer constructive challenge and a commitment to high standards of governance. Above all, you will share a belief in the importance of environmental action and effective philanthropy.
About the Trustee role
Trustees are responsible for ensuring:
· Clear strategic direction and delivery of charitable objectives
· Effective stewardship of resources
· Robust governance and regulatory compliance
· Thoughtful risk management
· Insight into the wider global context affecting environmental funding
We are particularly interested in individuals with experience in one or more of the following areas:
· Environmental funding, including international funding
· Financial and operational management
· Strategic communications and influencing
· Network coordination and development
· Philanthropy advisory or working with family offices
· Fundraising and membership models
About the Chair role
In addition to the above, the Chair will:
· Lead quarterly board meetings
· Support and line manage the Executive Director
· Ensure the board has the right balance of skills and perspectives
· Act as an ambassador and external figurehead
We are looking for prior leadership or chairing experience, strong strategic capability, an understanding of charity governance and experience engaging with funders.
Commitment
Board meetings are held online quarterly, with additional sub-committee meetings and preparation time. There is one in person team and trustee away day each year. The Chair role includes monthly meetings with the Executive Director and additional preparation responsibilities.
These are voluntary roles. Expenses are provided.
Inclusion
Diversity of background, perspective and experience strengthens governance and impact. Applications are particularly welcomed from individuals from marginalised communities and those most affected by climate change and nature loss.
If you would like to play a meaningful role in strengthening environmental philanthropy at a critical time, we would welcome your application.
You may also have experience in areas such as; Non Executive Director, Board Member, Committee Member, Advisory Board Member, Charity Trustee, Foundation Trustee, Trust Director, Philanthropy Advisor, Grant Maker, Environmental Programme Lead, Director of Fundraising, Head of Partnerships, Chief Executive, or Senior Strategic Leader.
Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.





