Charity administrator volunteer roles

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Following successful short listing of your application, you will be invited to an in person interview. This is a relaxed opportunity for us to get to know you, and you to learn more about the role and ensure it is a good fit for your volunteering aspirations. We will then undertake necessary screening for the role, which may include a DBS check, right to volunteer check, professional references and an occupational health assessment. Please note this process usually takes around 6 weeks.

If successful in your role, you will be invited to attend a Welcome Event and Induction, which will be discussed and confirmed with you.  

Closing date for these opportunities is: 30 June 2026 

To apply for this opportunity please follow the link below:

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Prospective volunteers will be expected to undertake the full training package for a Community Volunteer, enabling them to support the Community message. This role carries a minimum commitment of 24 hours per year. Volunteers are encouraged to keep their skills and knowledge current by attending regular network training sessions, which take place weekly on Wednesday evenings.

We will be running a number of information events locally and these are:

• Date, times and location to be advised

If you are successful you will need to undertake induction & training for role at these dates: Welcome Event (Induction) - Date, times and location to be advised. 

Training for role - Date, times and location to be advised. 

Closing date for these opportunities is: 30/06/2026

To apply for this opportunity please follow the link below:

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Unfortunately this role cannot be used for as a placement and our mentee cannot be used as case studies.

Peer Mentors provide one-to-one short term emotional and practical support to people with mental health challenges in Camden, to help them regain their confidence and independence. This opportunity is for people to use their lived experience of mental health problems to help create a short term, supportive and understanding relationship with someone who requires support in the community. 

It’s about motivating and empowering the other person to identify their own issues and goals and helping them to find ways of resolving or reaching them – not by doing it for them, or expecting them to ‘do it the way I did it’, but by understanding and respecting different ways of working.

You will:

1. Work 1:1 with your mentee to identify & set short term realistic goals​ that would be helpful to their mental wellbeing
2. Work with them over 10 sessions to help them achieve them, maximum 20 weeks.​
3. Equip them with the tools and skills they need to continue longer term​
4. Provide a helping hand – refer mentees to other services in the local area, if appropriate.
5. Provide emotional and practical support as needed, which may include supporting mentee to find support that works for them in the community
6. Empower them to take an active part in their life choices

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”.

The friendly Committee of South Harford & Tuckswood Community Association are looking for a new Secretary, if you would be happy to volunteer your time.

We meet once a month at Harford Community Centre on Mondays; usually the third Monday of the month.

The Secretary would prepare meeting agendas and take minutes of the meetings which would need to be processed on MS word.(laptop will be provided)

The Secretary would need to oversee the review cycle of our Centre policies, making sure these are updated as required. They would also need to act as the main point of contact with our HR company.

We have effective systems in place and are looking for an organised individual with good literacy skills to keep these going.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a community champion volunteer you’ll be supporting Sense’s fundraising team, playing a vital role in helping Sense to raise funds and awareness to support people with complex disabilities. 

You’ll engage with individuals, local businesses, and regional press to share our mission, organise events, and inspire others to take action. Whether you’re great at planning events, researching opportunities or connecting with your community, this role has something for you.  

This is a flexible role, with the opportunity to volunteer either virtually or in your local community. We are looking for volunteers able to offer a minimum commitment of 2 hours per month. 

We’re looking for people who are passionate about Sense’s work to support disabled people with complex needs and who have a calm, kind and friendly personality.

Please note that you will not be providing care for the people Sense supports as part of this role.

Due to the nature of the volunteer role, we cannot accept applications for anyone under the age of 18.

The four areas of the role:

As a Community Champion, you’ll have the opportunity to take part in a variety of activities, organised into four main role categories. You can choose to get involved in one or more of these areas, and we’ll discuss your preferences with you as part of the application process. Please note, we don’t expect volunteers to take on every area. Instead, we’ll focus on what interests you most and shape the role around your strengths and skills.

Event volunteer:

Support Sense’s Community Fundraising team by:

• Organising your own fundraising events in aid of Sense.
• Supporting and participating in fundraising events at your local Sense services, and shops.
• Supporting with fundraising admin, for example sourcing prizes for Sense fundraisers.

Skills needed:

• Creative, with fresh fundraising ideas and enthusiasm.
• Organised, with the ability help co-ordinate multiple aspects of an event.

Local public relations (PR) volunteer:

Boost Sense’s profile in your local community by:

• Writing content for local press releases.
• Building a network of local media contacts.
• Supporting regional output of national campaigns. 

Skills needed:

• Strong written communication
• Able to follow branding and messaging guidelines.
• Self-motivated and proactive in seeking opportunities. 

Fundraising researcher:

Help boost Sense’s regional income by researching available grants, partnerships and other local connections. Responsibilities include:

• Researching local grants and business partnerships.
• Researching networking events.
• Helping us to source prizes for Sense fundraising events.

Skills needed:

• Self-motivated, with the ability to work independently.
• Organised, ensuring new leads are accurately recorded and shared. 

Community connector:

Act as an ambassador for Sense, attending events across your community to thank supporters, and forge new partnerships.

• Attending cheque presentations, thanking our supporters.
• Giving presentations about Sense to local schools and community groups.
• Engaging with local businesses and groups, to forge new relationships for Sense.

Skills needed:

• Strong communication skills and enjoys public speaking opportunities.
• Well-connected in their local area, and love engaging with people.

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a community champion volunteer you’ll be supporting Sense’s fundraising team, playing a vital role in helping Sense to raise funds and awareness to support people with complex disabilities. 

You’ll engage with individuals, local businesses, and regional press to share our mission, organise events, and inspire others to take action. Whether you’re great at planning events, researching opportunities or connecting with your community, this role has something for you.  

This is a flexible role, with the opportunity to volunteer either virtually or in your local community. We are looking for volunteers able to offer a minimum commitment of 2 hours per month. 

We’re looking for people who are passionate about Sense’s work to support disabled people with complex needs and who have a calm, kind and friendly personality.

Please note that you will not be providing care for the people Sense supports as part of this role.

Due to the nature of the volunteer role, we cannot accept applications for anyone under the age of 18.

The four areas of the role:

As a Community Champion, you’ll have the opportunity to take part in a variety of activities, organised into four main role categories. You can choose to get involved in one or more of these areas, and we’ll discuss your preferences with you as part of the application process. Please note, we don’t expect volunteers to take on every area. Instead, we’ll focus on what interests you most and shape the role around your strengths and skills.

Event volunteer:

Support Sense’s Community Fundraising team by:

• Organising your own fundraising events in aid of Sense.
• Supporting and participating in fundraising events at your local Sense services, and shops.
• Supporting with fundraising admin, for example sourcing prizes for Sense fundraisers.

Skills needed:

• Creative, with fresh fundraising ideas and enthusiasm.
• Organised, with the ability help co-ordinate multiple aspects of an event.

Local public relations (PR) volunteer:

Boost Sense’s profile in your local community by:

• Writing content for local press releases.
• Building a network of local media contacts.
• Supporting regional output of national campaigns. 

Skills needed:

• Strong written communication
• Able to follow branding and messaging guidelines.
• Self-motivated and proactive in seeking opportunities. 

Fundraising researcher:

Help boost Sense’s regional income by researching available grants, partnerships and other local connections. Responsibilities include:

• Researching local grants and business partnerships.
• Researching networking events.
• Helping us to source prizes for Sense fundraising events.

Skills needed:

• Self-motivated, with the ability to work independently.
• Organised, ensuring new leads are accurately recorded and shared. 

Community connector:

Act as an ambassador for Sense, attending events across your community to thank supporters, and forge new partnerships.

• Attending cheque presentations, thanking our supporters.
• Giving presentations about Sense to local schools and community groups.
• Engaging with local businesses and groups, to forge new relationships for Sense.

Skills needed:

• Strong communication skills and enjoys public speaking opportunities.
• Well-connected in their local area, and love engaging with people.

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

We’re looking for one Support Group Volunteer over the age of 18 years old, based at Montgomery Court, Choir Close, Rochester, Kent, ME3 8FP.

You’ll be volunteering weekly, Wednesdays 10.30am to 12.30pm.

As a support group volunteer, you will help with the running of the group. The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.

The volunteer will be

· A people person, with good listening skills

· A great communicator who enjoys meeting new people

· Good at putting people at ease

· Reliable and organised

· Passionate about supporting people affected by stroke

· IT literate, have good administrative and record keeping skills and be able to follow relevant policies

Volunteers in this role will be facilitating or co-facilitating regular SMART meetings.

Volunteer SMART facilitators will help to make newcomers feels welcome, and

empower everyone in the meeting to contribute, should they wish to.

If not already trained, volunteers will need to complete the full SMART Recovery UK facilitator training programme.

This role is ideally suited to people with lived experience of recovery, either directly, or through supporting a close friend or family member, although we welcome applications from anyone with an empathetic, non-judgemental attitude that can build strong working relationships

with others.

Tasks may include:

• • Sharing a group agreement at the start of each session, including the importance of respect and confidentiality.
  • Facilitating meetings according to the SMART Recovery Meeting Structure including a check-in, agenda setting, and check-out.
  • Reporting any concerns, including related to safeguarding, that may arise
  • in the group.
  • Link closely with the group lead to plan and evaluate sessions. ·
  • Procuring necessary resources such as flip chart, paper and pens, and setting up before/packing away after each meeting.
  • Support the group lead with any admin tasks linked to the running of the SMART group. E.g. Completing SMART audits or liaising with Regional SMART Community Coordinator.

Skills we would love you to bring to the role:

• • Welcoming, friendly and an ability to put other people at ease
  • Confident and calm in group settings
  • Good IT skills – the SMART Recovery UK training all takes place electronicallyand includes submitting some written responses via email
  • Non-judgmental towards people facing challenges in their lives, including around drug and/or alcohol use and/or mental health

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We will be running a number of information events locally and these are:

• Date, Times and Location to be advised. We are looking to run a volunteering selection session on:
• Date, Times and Location to be advised.

If you are successful you will need to undertake induction & training for role at these dates: Welcome Event (Induction) - Date, Times and Location to be advised. Training for role - Date, Times and Location to be advised.

Closing date for these opportunities is: 01/11/2026

To apply for this opportunity please follow the link below:

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

On the first Monday of each month we hold Network update meetings which all must attend or watch online afterwards. We also have weekly Monday and monthly Thursday meetings.

Progression to our medical roles is possible after recruitment is complete.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

If you are successful you will need to undertake induction & training for role at these dates: Welcome Event (Induction) - Date, time and location to be advised. Training for role - Date, time and location to be advised

Closing date for these opportunities is: 29/06/2026

To apply for this opportunity please follow the link below:

Volunteers in this role will be facilitating or co-facilitating regular SMART meetings.

Volunteer SMART facilitators will help to make newcomers feels welcome, and

empower everyone in the meeting to contribute, should they wish to.

If not already trained, volunteers will need to complete the full SMART Recovery UK facilitator training programme.

This role is ideally suited to people with lived experience of recovery, either directly, or through supporting a close friend or family member, although we welcome applications from anyone with an empathetic, non-judgemental attitude that can build strong working relationships

with others.

Tasks may include:

- Sharing a group agreement at the start of each session, including the importance of respect and confidentiality.

- Facilitating meetings according to the SMART Recovery Meeting Structure including a check-in, agenda setting, and check-out.

- Reporting any concerns, including related to safeguarding, that may arise 

in the group.

- Link closely with the group lead to plan and evaluate sessions. 

- Procuring necessary resources such as flip chart, paper and pens, and setting up before/packing away after each meeting.

- Support the group lead with any admin tasks linked to the running of the SMART group. E.g. Completing SMART audits or liaising with Regional SMART Community Coordinator.

Skills we would love you to bring to the role:

- Welcoming, friendly and an ability to put other people at ease

- Confident and calm in group settings

- Good IT skills – the SMART Recovery UK training all takes place electronicallyand includes submitting some written responses via email

-  Non-judgmental towards people facing challenges in their lives, including around drug and/or alcohol use and/or mental health

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

About Body & Soul 

Body & Soul is a multi-award-winning charity revolutionising suicide prevention through long-term, trauma-informed, community-based support. Our work centres connection, resilience, and equity—recognising that healing happens collectively, not in isolation. 

About Braver Together 

Braver Together is an online therapeutic programme providing structured support for parents, partners, siblings and chosen family of those at risk of suicide.

Grounded in Dialectical Behaviour Therapy (DBT), the programme equips participants with practical tools, coping strategies, and deeper understanding to navigate the emotional impact of supporting someone in crisis. [

It offers: 

• A structured group programme ( 14 weeks) 

• Access to therapeutic support

• Ongoing community connection and support 

• A safe, inclusive, non-judgemental environment 

The aim is to strengthen both individual wellbeing and the wider support system around those at risk of suicide. 

How This Role Contributes 

By supporting Braver Together, you are helping to strengthen the wider network around individuals at risk of suicide, recognising that supporting loved ones is a critical part of long-term healing and prevention.

Purpose of the Role 

To support the delivery of the Braver Together programme by helping to create a safe, welcoming, and consistent therapeutic environment for participants, while contributing to engagement, accessibility, and community-building. 

Volunteers play a vital role in ensuring that those supporting loved ones feel heard, held, and connected, alongside professional therapeutic support. 

Key Responsibilities 

Supporting Delivery & Engagement 

• Assist with the smooth running of weekly online group sessions (e.g. welcoming participants, managing attendance, supporting logistics) 

• Help foster a warm, inclusive and non-judgemental space for participants 

• Support participant engagement before, during and after sessions 

• Support in creating and promoting community sessions

• Supporting with monitoring and evaluation processes 

Creating Safe & Supportive Spaces 

• Model Body & Soul values of empathy, compassion and respect 

• Be attentive to participant wellbeing and flag any concerns to staff appropriately 

Community & Relationship Building 

• Support the development of connection among participants 

• Contribute to community spaces and follow-up engagement (e.g. community evenings or check-ins) 

Practical & Administrative Support 

• Support session preparation (materials, reminders, basic coordination) 

• Assist with follow-up communications where appropriate 

• Contribute to data collection and feedback processes 

Programme Development & Learning  

• Support outreach and awareness of the programme 

• Contribute to service improvement through feedback and reflection 

• Undertake light research tasks

Boundaries of the Role 

• Volunteers do not provide therapeutic or clinical advice 

• All safeguarding or risk concerns are escalated to trained staff 

• Volunteers work under guidance and supervision at all times 

Skills & Experience (Desirable, not essential) 

• Interest in mental health, suicide prevention, or community support 

• Strong interpersonal and communication skills 

• Ability to listen with empathy and without judgement 

• Reliability and commitment to maintaining confidentiality 

• Lived experience or understanding of supporting others (welcomed and valued) 

Why Join Us? 

• Experience within a trauma-informed, DBT-informed therapeutic programme.

• Make a tangible difference in the lives of families navigating suicidality and crisis.

• ​Insight into systemic, community-based approaches to suicide prevention.

• Work in a supportive, inclusive, and creative team environment with a flexible, collaborative working aproach. 

• Being part of a values-driven, inclusive and transformative organisation 

• Experience a full introduction & training program, responding to the needs and interests of our volunteers. 

• ​Opportunities for reflection, learning, supervision, and personal development 

• Ongoing support from our team, our Head of Volunteering, and from a large community of other volunteers. 

Our Commitment to Equity 

Body & Soul is committed to anti-racist, decolonised, and inclusive practice. We actively welcome volunteers from diverse backgrounds, particularly those with lived experience and from communities most impacted by systemic inequities. 

Hopian is a local charity providing domestic abuse and sexual exploitation support and refuge accommodation services. Our mission is to support and promote the right to have healthy, safe relationships, free of violence, abuse and sexual exploitation for all in society, helping individuals to overcome trauma in order to thrive and grow.

Role purpose

As a Fundraising Volunteer, you will be part of our Fundraising Team, supporting and helping to grow our fundraising activities. Your contribution will play a vital role in raising essential funds through a range of events and community initiatives, enabling us to continue our important work.

Tasks and Activities

No two days at Hopian are the same, and activities will vary depending on need. You will be guided by the team on where your support is most valuable. Tasks may include:

• Supporting fundraising activities and identifying new fundraising opportunities
• Promoting local fundraising events through bucket collections and in‑store collections
• Assisting with the planning, organisation, and delivery of fundraising events
• Attending events and providing support on event days
• Promoting fundraising campaigns and initiatives within the local community
• Talking to members of the public and potential donors to raise awareness of Hopian
• Building and maintaining positive relationships with local businesses and supporters
• Undertaking administrative tasks to support fundraising activity and ensure accurate records are maintained

By joining our team, you will become part of a group of valued volunteers who we can call upon to support events, helping to ensure they are enjoyable and successful for everyone involved.

Location & Times

This role is based at Hopian, High Street, Rotherham, although you will also be required to attend other local venues to support fundraising activities and events.

We ask for a minimum commitment of 2 hours per week, with additional ad hoc support on event days where possible. Times are flexible and can be arranged to suit your availability.

What we expect from you

• An outgoing personality with the ability to engage confidently with a wide range of people
• A friendly, approachable manner and a positive, flexible attitude
• Previous fundraising experience is desirable but not essential
• Ability to listen carefully and follow instructions
• Reliability, punctuality, and ability to work well with others
• Willingness to undertake agreed training and activities — you will never be asked to do anything you are uncomfortable with

What you can expect from us

• A supportive and welcoming environment
• Fully funded induction and appropriate training and workshops where appropriate
• Opportunities to build confidence, develop skills, and make new connections
• Reimbursement of agreed travel and activity expenses
• Fundraising t‑shirts provided for use at events
• Assurance that all volunteer activities are insured and risk‑assessed to keep you safe

Benefits of the Role

• Impact: Make a real difference in the community by supporting fundraising efforts that benefit 

           local causes.

• Skill Development: Gain valuable experience in fundraising, event planning, and community 

           engagement, enhancing employability.

• Networking: Build relationships with local organisations, businesses and community members

 Important Information

All volunteers are required to attend an induction training session. All training is funded, and refreshments will be provided.

Due to the nature of our work supporting people at risk, all volunteers must undergo a DBS check, provide references, and complete additional risk assessments where required.

We are committed to removing barriers to participation wherever possible. Many aspects of this role are flexible and can be adapted — please let us know how we can support you.