Are you looking for a fresh challenge that makes a positive difference to the lives of Young People throughout the UK?
At Childline we are actively recruiting new Volunteers.
What will I be doing?
- Your shift will consist of 3hrs30mns counselling, sandwiched between a 15mns brief before your shift and a 30mns debrief post shift. This is to ensure that you can start and finish your shift with any support you require from your Practitioners.
- On shift you will take contacts from Young People who rely on the service that Childline offers. Childline is not there to solve problems, we are a listening service for Young People and in each contact your role is to engage the Young Person, explore their situation and to support them in deciding their next steps.
- The contacts you would take from Young People can come in 3 ways. Traditional phone call contacts, live chats via instant response typed messaging or less commonly via 'PIBS' which are essentially emails sent by Young People in the knowledge the response will not be 'live' and instant.
What impact will this have?
- Childline is a unique service, valued greatly by the Young People who contact us.
- It provides a safe place for Young People to talk confidentially to our Volunteer Counsellors, an option that many of them do not have elsewhere.
- Young People rely on us being there for them 24/7. In an average month, Childline London takes approx. 1,500 live chats, 900 voice calls and 300 PIBs.
- However, the demand for the service often outstrips the supply as Young People who desperately need our service cannot always get through.
- That is why we are actively recruiting new Volunteers to be able to meet the need of all Young People who are in distress and need the support that Childline provides.
Training
- Childline offers a full 12 week online training programme to new Volunteers. This consists of one 4 hour session per week.
- During the training, you will meet other Volunteers in your cohort and have access to your 2 dedicated Childline Trainers.
- As part of the training, you will also go in person to the London Base for observation and mentored shifts which give you a face to face insight into how the Counselling Room works.
- You will also have access to a dedicated Volunteer Engagement Lead to give you a London Base tour (optional) and generally be on hand to answer any questions or queries you may have - big or small, if they matter to you they matter because you are giving your time to volunteer and Childline wants to offer you every level of support.
- Once you pass through training and become a qualified Childline Volunteer Counsellor, the development opportunities do not stop there. You will have access to a multitude of mandatory and optional training courses that are accredited and 100% free to all Volunteers.
Childline provides a safe place for Young People to talk confidentially to Volunteer Counsellors, an option that many of them do not have elsewhere.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Guardian Light Foundation & Guardian Light Enterprises Ltd
Location: Remote / Online
Commitment: Approx. 20 hours per month
Role Type: Volunteer
Reports to: Founder / Safeguarding Lead
About Us
Guardian Light Foundation is a mission-driven organisation supporting children, teenagers, and single-parent families affected by homelessness, abuse, trauma, and financial hardship.
Our counselling services operate in three tiers:
Tier 1 – Guardian Light Foundation
Free emotional support for vulnerable individuals.
Tier 2 & Tier 3 – Guardian Light Enterprises Ltd
Low-cost and paid counselling services that help fund our charitable programmes and expand access to professional mental health support.
To maintain the highest ethical and professional standards, we are seeking a Volunteer Clinical Supervisor to support our counselling team.
Purpose of the Role
The Volunteer Clinical Supervisor will ensure that all counselling delivered through Guardian Light Foundation and Guardian Light Enterprises Ltd is:
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Ethical
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Safe
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Trauma-informed
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Professionally supported
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Aligned with recognised counselling standards (e.g. BACP / UKCP frameworks)
You will provide clinical supervision, safeguarding oversight, and professional guidance to our counsellors and trainee counsellors.
Key Responsibilities
Clinical Supervision
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Provide supervision for volunteer and trainee counsellors
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Facilitate monthly or bi-monthly group supervision sessions
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Offer guidance on complex or high-risk cases
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Support counsellors with professional development
Safeguarding Oversight
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Support decision-making where safeguarding concerns arise
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Ensure appropriate boundaries and ethical practice
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Assist with risk assessments where needed
Professional Standards
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Help maintain high clinical standards across services
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Ensure alignment with recognised ethical frameworks
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Provide guidance on confidentiality, consent, and record keeping
Support for Tier Structure
Provide supervision for counsellors working across:
Tier 1 – Charity Counselling
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Crisis support
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Emotional wellbeing support
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Early intervention
Tier 2 – Low-Cost Counselling
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Structured therapeutic support
Tier 3 – Professional Counselling
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Longer-term therapeutic work
Programme Development
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Advise on counselling frameworks and policies
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Support development of safe referral pathways
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Provide input on improving service delivery
️ Safeguarding Requirements
Because this role involves oversight of services supporting vulnerable individuals:
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Enhanced DBS Check (Volunteer) required
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Must follow Guardian Light safeguarding policies
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Work closely with the Safeguarding Lead when concerns arise
DBS checks will be conducted via our trusted partner Serve (Rushden).
Skills & Experience Required
Essential
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Qualified Clinical Supervisor
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Accredited or registered with a recognised body such as:
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BACP
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UKCP
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NCPS
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BABCP (or equivalent)
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Experience supervising counsellors or trainee therapists
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Strong understanding of trauma, safeguarding, and ethical practice
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Ability to support practitioners working with complex cases
Desirable
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Experience working with:
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Young people
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Domestic abuse survivors
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Trauma
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Vulnerable families
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Experience supporting trainee counsellors
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Experience working within charities or social enterprises
Personal Qualities
We are looking for someone who is:
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Compassionate and emotionally intelligent
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Ethical and professional
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Passionate about protecting vulnerable people
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Supportive but able to challenge constructively
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Committed to social impact
⏰ Time Commitment
Approximate commitment:
20 hours per month
This may include:
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Group supervision sessions
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Case consultation
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Safeguarding guidance when required
Flexible scheduling.
What You’ll Gain
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The opportunity to shape a growing counselling service from the beginning
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Meaningful impact on vulnerable lives
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Recognition as a key professional advisor to the organisation
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Networking with therapists, legal professionals, and social care specialists
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Opportunity to join the Advisory Board or Board of Directors
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Professional contribution toward social change
Structure of Services
Guardian Light Foundation
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Tier 1: Free counselling for vulnerable individuals
Guardian Light Enterprises Ltd
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Tier 2: Affordable counselling
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Tier 3: Professional counselling services that help fund the charity
This structure allows us to sustain our mission while expanding access to mental health support.
At Guardian Light Foundation, we restore hope for homeless children, teens and single parents scarred by abuse, harassment and homelessness.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We our looking to urgently hire a Virtual Learning Environment (VLE) intern to join our team in the mission of raising awareness about neurodiversity and be a part of making an impact in the growing movement of neuroacceptance through their contributions.
The Virtual Learning Environment (VLE) Intern will be well supported by the lead of projects and mentoring and co-founder of the charity and there will be opportunities for CPD in Neuordiversity and Adult Education Theory.
**PERFECT EDUCATIONAL CHARITY VOLUNTEER JOB THAT CAN BE DONE REMOTELY FROM YOUR COMPUTER AND WITH MANY SESSIONS TAKING PLACE IN EVENING TIME WHICH CAN WORK WITH OTHER EXISTING CAREER ROLES **
**ROLE EXTREMELY SUITABLE FOR SOMEONE KEEN TO BE INVOLVED IN MAKING A DIFFERENCE TO THE NEURODIVERSE COMMUNITY **
**ROLE DESIRABLE FOR ANYONE INTERESTED IN A ROLE IN THE COMPUTING INDUSTRY OR THE EDUCATION SECTOR**
CONTRACT LENGTH: MAY 1st 2026 – APRIL 30th 2027 (Open to two further yearly contract extensions)
Responsibilities of the Job position
- To attend online training sessions developing your own knowledge in neurodiversity and introduction to adult pedagogy (how adults learn).
- To edit, update and design content for our new Virtual Learning Environment (Google Classroom) for our Neurodiversity Youth Advocate programmes.
- To provide technical “on-call” support both for our staff and students for sessions in the Post-16 Reflective Practice & Advocacy Neurodiversity Youth Advocate Programme on MS Teams.
- To lead and document debriefs for sessions of the Post-16 Reflective Practice & Advocacy Neurodiversity Youth Advocate Programme.
- To develop and deliver a 30-minute Neurodiversity Awareness CPD Presentation for the biannual “Conference Day” training sessions which trains trustees and staff members.
Key responsibilities & objectives of the job:
· To work with the organisation on a remote flexi-time monthly basis to complete tasks (with assistance from our Projects and Mentoring Lead with task delegation and organising) which could include the following:
(i) Training: Attend remote training events on Neurodiversity and/or Adult Education Theory during May, January, & February
(ii) Google Classroom VLE Creation: Complete creation of material for the 2026-27 programme Term 2 & 3 component and 2027 Summer School using material from our old VLE (Moodle) in June, August, March and April.
(iii) Technical “On-Call” Support: Provide technical support for students and staff for sessions in the Post-16 Neurodiversity Youth Advocate Programme in September, October, November, January and February.
(iv) Debrief chairing: Chair and lead debriefs for some of the sessions of the post-16 Neurodiversity Youth Advocate Programme.
(v) Conference Day Presentation Development: In March Develop a 30-minute training presentation on a specific topic in neurodiversity that will be delivered to Trustees, Staff and trainee Neurodiversity Youth Advocates in the charity.
(vi) Conference Day Session Delivery: In April, deliver the presentation developed in March.
Application Instructions
NOTE :
All successful applicants at the CV stage will be sent an e-mail to confirm a 45-minute slot to be interviewed via Zoom by 2 members of the Charity team. Interviews to take place between Monday 13th April - Friday 24th April.
All Candidates are encouraged to apply before the closing date of the advert as we may close the advert early if we fill enough interview slots with suitable candidates.
To increase acceptance and awareness of neurodiversity through public education and training Neurodiversity Youth Advocates
The client requests no contact from agencies or media sales.